O2 service status in Connah's Quay, Wales

Problems in the last 24 hours in Connah's Quay, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Connah's Quay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Connah's Quay, Wales

Latest outage, problems and issue reports in Connah's Quay and nearby locations:

• 
  Meirion Thomas (@GadgetMaze) reported 4 minutes ago from Shotton, Wales

  @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

• 
  James Roberts (@JamesRoberts330) reported 4 minutes ago from Halewood, England

  @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

• 
  Sandracw (@sandracw66) reported 4 minutes ago from Shotton, Wales

  @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

• 
  Ann Winsper (@pharmcat) reported 21 minutes ago from Ellesmere Port, England

  @O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking

• 
  Ana Slimming World (@Anamantovani) reported 23 minutes ago from Saltney, Wales

  @O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭

• 
  Milo (@milonoblet) reported 23 minutes ago from Hoylake, England

  @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

• 
  Nick Toye (@NickToye) reported 25 minutes ago from Mold, Wales

  @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

• 
  shane cooke (@shanecooke) reported 28 minutes ago from Mostyn, Wales

  Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal

• 
  shane cooke (@shanecooke) reported 31 minutes ago from Mostyn, Wales

  @o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider

• 
  Lucy Sharp (@LucySharpPR) reported 32 minutes ago from Eccleston, England

  @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

• 
  Karen White (@KarenWhiteFood) reported 35 minutes ago from Chester, England

  1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

• 
  shane cooke (@shanecooke) reported 37 minutes ago from Mostyn, Wales

  I hope that now I’ve escalated my issue with @o2 they will be more reasonable

• 
  Paul Newton (@Paul_Newton37) reported 43 minutes ago from Birkenhead, England

  @O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2

• 
  Helen Smith (@Hel3110) reported 46 minutes ago from Birkenhead, England

  @O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟

• 
  J E S S (@jess_hornee) reported 46 minutes ago from Bagillt, Wales

  O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

• 
  Shane Pinnington (@ShanePinnington) reported 51 minutes ago from Chester, England

  @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

• 
  Sue Lightfoot (@MrsFoot44) reported 53 minutes ago from Ellesmere Port, England

  @O2 worst customer service in history.

• 
  Helen Smith (@Hel3110) reported 55 minutes ago from Birkenhead, England

  @O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟

• 
  Jamie Mc (@Jamie_McGaghey) reported 57 minutes ago from Garston, England

  Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Berry (@Berry_R_J) reported 2 minutes ago

  Utterly disgusted with @O2 lack of response to 2 emails sent to credit file referrals!! This is YOUR mistake and now we can’t sort our mortgage! After looking online I can see we aren’t the only ones either! Absolutely livid! @markevans can you get your staff to actually help us?

• 
  Terry Urbanczyk (@TerryUrbanczyk) reported 3 minutes ago

  Hey @O2 how do you enter for the #O2Suprise. I would enter, but like all the other things I enter for, I never 'win'.

• 
  Gavin Muir (@GavinMuir1) reported 9 minutes ago

  @O2 trying to get through to customer services, all automated and cuts out every time, awful. Need to speak to a real person....

• 
  Clairelbob💙 (@clairelbob) reported 9 minutes ago

  @Hannah_Harkness @O2 Jumping on the bandwagon, been with @O2 since they were btcellnet and never had a thing from them, only way you get a random surprise is to suck up to them on social media!!

• 
  Michael Inman (@snuffer31) reported 10 minutes ago

  @O2 @UswitchUK Been with O2 for over 15 yrs now and never once had an issue with no signal which considering Cumbria isn't renowned for having the best coverage shows how good O2 is, keep it up

• 
  unapolageticly Me (@isaiditbecause) reported 11 minutes ago

  @Hannah_Harkness @O2 I’m a loyal o2 customer and have not received a o2 surprise box😩 is it just random selection.

• 
  Eve (@allsaint78) reported 11 minutes ago

  @O2 @UswitchUK Been with you forever. Hoping to never change. As long as I can keep my bill under a tenner a month I will. 🤞 Well done.

• 
  colin maclean (@colmac1985) reported 14 minutes ago

  @O2 @TerryBossons I’ve been a loyal customer of @O2 for probably 10 years plus. Never had this box delivered or any other gifts. What’s the criteria to get one?

• 
  Rebecca Berry (@Berry_R_J) reported 17 minutes ago

  Utterly disgusted with @O2 lack of response to 2 emails sent to credit file referrals!! This is YOUR mistake and now we can’t sort our mortgage! After looking online I can see we aren’t the only ones either!! Absolutely livid!@markevans can you get your staff to actually help us?

• 
  Jocular 🌟🌟🌟🌟🌟🌟 (@trevf1978) reported 18 minutes ago

  @O2 Yes, I’ve been trying since November to call someone. Ah well, never mind, my loss.