O2 Outage Report in Connah's Quay, County of Flintshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Connah's Quay, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Connah's Quay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Community Discussion
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O2 Issues Reports Near Connah's Quay, Wales
Latest outage, problems and issue reports in Connah's Quay and nearby locations:
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Karen (@Kazz1010) reported from Birkenhead, England@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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Paul Lees (@PLees321) reported from Garston, England@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Sandracw (@sandracw66) reported from Shotton, Wales@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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KLee (@Solsticebaby) reported from Ellesmere Port, England30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 anyone able to help, can’t get through on phone ?
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Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Birkenhead, England@O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Michelle Green (@michelle1993g) reported from Birkenhead, England@O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.
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Dr. maria skinner (@SkinnerMaria) reported from Chester, England@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 problem needs resolving today , can you help ?
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Ste Byrne (@SteByrneLFC) reported from Birkenhead, EnglandHow ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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Jamie Mc (@Jamie_McGaghey) reported from Garston, EnglandDisgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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Steve Simpson (@stevegsimpson) reported from Garston, England@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 any help out there ? #badcustomerservice
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Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 can’t get through on the phone, I need help please ?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Claire T (@needaphone) reported@O2 husband is having trouble using odeon code . I’ve booked on my priority for odeon but obviously I don’t want to go on my own !
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Paul (@Paul86) reported@O2 I’ve just had the “sorry, there’s a problem” email
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#3008 (@amoffa50) reported@O2 who or what will you blame for poor customer service after covid 😳
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Abigail Crumble (@AbigailCrumble) reported@O2 No. I’ve had my phone for over 3 years but I haven’t upgraded that. I took out a new contract for an iPad, with a SIM card, It should be an addition to my account. It’s been over 24 hours now and my SIM card is still saying no service. Just to confirm this is my iPad airtime plan
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Andrew Francis (@AFrancisPhoto) reported@O2 I’m selling the classic SIM card on eBay. A potential customer wants to buy 100 cards from me and ship it to the Philippines as a roaming card and for top-up. Would these cards work abroad?
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Gary Toplis (@Topposnr) reported@O2 I’m having trouble using my o2 cinema code
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Mr Reilly (@Shottstory) reported@virginmedia @O2 Broadband keeps dropping out over a month now, can not get anyone on customer service, please advise
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Chris Charles (@charliencfc) reported@virginmedia @O2 Service shocking, customer service worse and still being charged for service That never should have started #dontdoit #stayaway #poorcustomerservice
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Hilary Craig (@hilarycraig1) reported@JulieStorey1 @O2 @virginmedia This happened to me several times over the past few days. I have direct messaged them and hope to have my problem resolved. It is terrible that we can’t get a human to talk to with this company.
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Steve Wilkins (@stevewilkins82) reported@O2 absolutely shocking service received today from o2. Called to get a code to unlock an old phone only to be hung up on by a very rude lady. #Nothappy #poorservice