O2

O2 Outage Report in Connah's Quay, County of Flintshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Connah's Quay, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Connah's Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Connah's Quay, County of Flintshire, Wales 01/13/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Connah's Quay, County of Flintshire, Wales

The most recent O2 outage reports came from the following cities: Upton, Chester and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomUpton Total Blackout
United KingdomChester Phone
United KingdomLiverpool Phone
United KingdomBirkenhead Internet
United KingdomEllesmere Port Internet
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Connah's Quay, Wales

Latest outage, problems and issue reports in Connah's Quay and nearby locations:

  • AgentLittleP Paul P (@AgentLittleP) reported from Liverpool, England

    Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!

  • GadgetMaze Meirion Thomas (@GadgetMaze) reported from Shotton, Wales

    @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Liverpool, England

    @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

  • Ffilly95 Ffi Davies (@Ffilly95) reported from Liverpool, England

    @O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!

  • ItsVickyBee Vicky Bee (@ItsVickyBee) reported from Liverpool, England

    @O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 is there any issues with the network in Liverpool

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @O2 **** off not with O2

  • NickToye Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....

  • goalie310 Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England

    @MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 have confirmed issues since 12:09 #o2down

  • Paul_Newton37 Paul Newton (@Paul_Newton37) reported from Birkenhead, England

    @O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2

  • sandracw66 Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • MrsFoot44 Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • Jamie_McGaghey Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

  • KarenWhiteFood Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • JakeMoyles1 Jake ✌️ (@JakeMoyles1) reported from Liverpool, England

    Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

  • shanklyshop Official Shankly Merchandise (@shanklyshop) reported from Liverpool, England

    @O2 I’m having more issues with this network, possibly the worst network I have ever been on

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • anna_fatania Anna Fatania (@anna_fatania) reported

    @O2 what the point of giving us VIP for better service when no one even gets back to me? Emailed twiced and still no response & it’s been 2 months! O2 is a complete joke! Ive have the worst service! And have 4 lines with you! Can someone please get in touch! 😡

  • Brian36989521 Brian (@Brian36989521) reported

    @O2 you royally shafted me with my pac code and phone number transfer 14 days and you haven’t done it and cut me off loosing my number in the process and terrible customer service

  • RaeHarding2023 Rae Harding (@RaeHarding2023) reported

    @O2 please let me know how I can get my PAYG refund, neither your number nor your other channels seem to be set up to help

  • lauralhelm Laura Louise (@lauralhelm) reported

    @O2 Oh thank you. I have three different payments coming out. I'm trying to find someone to chat to online but having an issue, but just remembered its Easter. So no-one be online.

  • RJakesEU Rob 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RJakesEU) reported

    Full 5G signal, but @O2’s atrocious service strikes again and nothing works (thankfully I found wifi just to send this)

  • ChickSmithe Chick Smithe (@ChickSmithe) reported

    Hey @O2 what's going on in #Maidenhead? The network coverage is awful. I'm paying for a service that isn't there!!

  • PaulBalanca Paul B. (@PaulBalanca) reported

    @O2 Customer service never disappoints. Constantly incompetent.

  • Emilyy_McFlyy Emily (@Emilyy_McFlyy) reported

    @O2 why have I received a 97p bill for a contract I cancelled the day after I took it out (obviously within the cooling off period and I never even used the sim, it’s still in the sealed packaging) and why can’t I view it anywhere/haven’t got the option to pay it in anyway?

  • gingerllama79 Toby Briggs (@gingerllama79) reported

    .@O2 any reason why your app is deleting messages? I’ve tried messaging the Customer Services help twice in the last two days and all messages have been deleted!

  • MsVanillaRose Bewitching Sexy Hag (@MsVanillaRose) reported

    @O2, kindly tell me how to make a formal complaint against you. You are ignoring me after ripping me off and that is very rude of you.