O2 outages and service status in Connah's Quay, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Connah's Quay, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Connah's Quay, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Connah's Quay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Connah's Quay, Wales
Latest outage, problems and issue reports in Connah's Quay and nearby locations:
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Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England@O2 worst customer service in history.
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Lucy Sharp (@LucySharpPR) reported from Eccleston, England@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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shane cooke (@shanecooke) reported from Mostyn, WalesI hope that now I’ve escalated my issue with @o2 they will be more reasonable
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 problem needs resolving today , can you help ?
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Tom Jones (@tomjoneschester) reported from Saltney, Wales@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Steve Simpson (@stevegsimpson) reported from Garston, England@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Ann Winsper (@pharmcat) reported from Ellesmere Port, England@O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking
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Rhiannon (@formularhi) reported from Holywell, Wales@O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??
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Helen Smith (@Hel3110) reported from Birkenhead, England@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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KLee (@Solsticebaby) reported from Ellesmere Port, England30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Paul Newton (@Paul_Newton37) reported from Birkenhead, England@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
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Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Birkenhead, England@O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.
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shane cooke (@shanecooke) reported from Mostyn, Wales@o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider
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Helen Smith (@Hel3110) reported from Birkenhead, England@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Jan Rose (@JanRose61920860) reported from Christleton, England@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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Glen Owen (@glenaowen) reported from Chester, England99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Milo (@milonoblet) reported from Hoylake, England@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Dr. maria skinner (@SkinnerMaria) reported from Chester, England@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Minnie (@xxxxminniex) reported@Christo44671940 @O2 Thank you, O2 did they put a £5 cap on but it still continued to charge lots over this. Not sure how or why but it’s bad because they told her it was her sending picture messages off the WiFi and didn’t tell her it’s a scam. They even have an link to check premium numbers on the bill so I’m almost positive the call handlers knew it wasn’t my mum doing this herself and it says received texts and not ones she had sent!
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Su (@shandreen) reportedCan you explain why the phone app keeps signing me out and when I go to sign in it verifies and doesn't log in the app? Your auth servers having issues? @O2
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Breeze (@Breeze_16) reported@O2 getting rid O2 Open discount, really poor decision from the business, have a feeling there will be a mass move to cheaper providers who have better coverage.
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Eerik Beeton, MCIM Cmktr (@EerikBeeton) reported@O2 24h later still waiting for service. @EE you got good reception these days?
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Deano... (@Frugal_ways) reported@O2 Website crashing - after displaying payment screen - tried on three browsers now. Thought it was the authorisation issue, default email opening a browser that no longer works with website. Changed default browser on email, it worked, but payment confirmation screen crashed.
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Andrew (the *****) (@Andrewislington) reported@O2:Our network’s slow because the entire country won’t stop doomscrolling. Ideas? Mel B: Sorted. I’ll pre-record a load of painfully awkward messages telling people to put the phone down and touch grass… then we’ll just rebrand the lag as our brand-new “Scroll Stopper” feature
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JD (@JonnyDwyer6) reported@O2 whys your signal **** everywhere??
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Scott Elliott (@silverfox179) reported@O2 Hi. Is there a problem with your signal (apart from the usual, some may say) today??? I haven’t had signal all day. I’m unable to receive messages or make calls.
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lizrichards24 (@SonyRichards4) reported@O2 can you please help me cancel an 02 SIM card I have never used or wanted that is linked to my Virgin account?
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John Till (@JohnTillUK) reported@McWhirterAlex @kieran_jsmith I had to leave @o2 after 29 years as the service had just deteriorated so badly. Didn’t want to leave but it just got to the point where it was regularly unusable on my travels. I’m now using a MVNO which uses EE and it’s just so much better for half the price too.