O2 Outage Report in Connah's Quay, County of Flintshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Connah's Quay, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Connah's Quay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Community Discussion
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O2 Issues Reports Near Connah's Quay, Wales
Latest outage, problems and issue reports in Connah's Quay and nearby locations:
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England@O2 worst customer service in history.
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Nick Toye (@NickToye) reported from Mold, Wales@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Paul Newton (@Paul_Newton37) reported from Birkenhead, England@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Paul Lees (@PLees321) reported from Garston, England@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Meirion Thomas (@GadgetMaze) reported from Shotton, Wales@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Karen (@Kazz1010) reported from Birkenhead, England@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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Jamie Mc (@Jamie_McGaghey) reported from Garston, EnglandDisgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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Helen Smith (@Hel3110) reported from Birkenhead, England@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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shane cooke (@shanecooke) reported from Mostyn, WalesUnbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 problem needs resolving today , can you help ?
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KLee (@Solsticebaby) reported from Ellesmere Port, England30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Karen White (@KarenWhiteFood) reported from Chester, England1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Ste Byrne (@SteByrneLFC) reported from Birkenhead, EnglandHow ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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Sandracw (@sandracw66) reported from Shotton, Wales@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Dr. maria skinner (@SkinnerMaria) reported from Chester, England@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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J E S S (@jess_hornee) reported from Bagillt, WalesO2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Helen Smith (@Hel3110) reported from Birkenhead, England@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David Nesbitt (@LeftAtOrion) reported@O2 Hi, is there some sort of long term 4G issue going on?. I can barely scrape 3mbs anywhere I go if that, home, work, out and about. It's been this way for many weeks at least. My friends on EE & Vodafone both tested next to me just now, one 40mbs one 78 🤯. What's going on?
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Wendy Frampton-Salte💙 (@wendyfram52) reported@O2 Zero signal since i arrived in Ireland yesterday. Any thoughts??
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nmk (@nmk_London) reported@O2 first time trying to use customer support… not impressed at all!
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Catherine Kavanagh (@KavanaghCk) reportedAny o2 users in London with "not registered on network" issues overnight? Suddenly happened around 11pm Weds night. @O2 help appreciated pls & thanks
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Adam (@AdamPrtn) reported@GroundedTech @O2 I mean yeah, I snapped at him and it resulted in him getting my full anger but damn, what a way to treat a customer.. Ah well, good riddance tbh.
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Fiorella Wyn (@FiorellaWyn) reported@O2 Seriously i just need help changing my direct debit date, it really shouldn’t be this hard
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Fiorella Wyn (@FiorellaWyn) reported@O2 Yeah but ive literally had to call you out multiple times on Twitter to get help. Contacting a service prvider really shouldn’t be this hard or stressful
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David Ng (@davidng68) reported@O2 @O2 can anyone from the online team help? I don't understand why is it so difficult to obtain an invoice for an online purchase. Surely I'm not the only one asking....
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Sharon shuttlewood (@Sharonshutt) reported@O2 please help , received invoice reminder for sim account I have never set up , used or received , can’t verify my account over the phone as haven’t received email verification o2 said they have sent me! Spoke to completely unhelpful Rehan at 02 who can’t help. 😩😩
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Sam (@themanicflea) reported@O2 im having an issue with logging into my O2 account on my laptop, can you help keeps sending me a security number but i dont know where to enter it