O2

O2 Outage Report in Connah's Quay, County of Flintshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Connah's Quay, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Connah's Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Connah's Quay, County of Flintshire, Wales 03/05/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Connah's Quay, County of Flintshire, Wales

The most recent O2 outage reports came from the following cities: Liverpool, Upton and Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomUpton Total Blackout
United KingdomChester Phone
United KingdomLiverpool Phone
United KingdomBirkenhead Internet
United KingdomEllesmere Port Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Connah's Quay, Wales

Latest outage, problems and issue reports in Connah's Quay and nearby locations:

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • lindseyjthom Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • Jamie_McGaghey Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP

  • shanklyshop Official Shankly Merchandise (@shanklyshop) reported from Liverpool, England

    @O2 I’m having more issues with this network, possibly the worst network I have ever been on

  • stevegsimpson Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 problem needs resolving today , can you help ?

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • Kazz1010 Karen (@Kazz1010) reported from Birkenhead, England

    @O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻

  • SteByrneLFC Ste Byrne (@SteByrneLFC) reported from Birkenhead, England

    How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad

  • goalie310 Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England

    @MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Abbo00 Abbo (@Abbo00) reported

    New iPhone day. Leaving @EE due to poor customer relations and ridiculous roaming charges. @O2 mobile offered a great deal, and also allow 20gb of data abroad before introducing charges. Very fair I would say.

  • lucyjodkowski Lucy #GetJabbed (@lucyjodkowski) reported

    Only I could cancel my phone contract and be cut off from @O2 without making sure I get my PAC code first. I told you, I told you I hate all of this. 😩

  • sjhmac32 mac (@sjhmac32) reported

    @O2 how do I formally complain about incorrect payment that you have taken , credits that have not been received and the unacceptable customer service I have received from your company.

  • somnabulus somnabulus (@somnabulus) reported

    @O2, Hi there, No Leon code at all this week. Last week not available until 8am. Please fix.

  • SportAnalysisUk PerformanceAnalysis ❁ (@SportAnalysisUk) reported

    I think you better reply to my DMs @O2 you've been taking money from me every month and not activated a SIM or providing a service m I warned you in writing not to take any more money and today you've taken more money.

  • ChelseaMamma Kara (@ChelseaMamma) reported

    @O2 hi, I cancelled my sons O2 contract in May but you’re still taking payments. I’ve tried to phone but been on hold for 30 mins! Help!

  • leonrestaurants LEON (@leonrestaurants) reported

    @MitsP90 @O2 O2 are trying to fix this. Can you DM us?

  • _TheSlothsBlog Chris Whittingham (@_TheSlothsBlog) reported

    @O2 Hey, I have an airtime contract I’d like to cancel. However I’ve not been in contact with you for some time and I’m not able to pass security. Is there anything I can do? Thanks!

  • Potsy9 Ben Potter (@Potsy9) reported

    @O2 can’t get through to any of your phone operatives. Need some help with a phone issue urgently please

  • KyleMye45294075 Kyle Myers (@KyleMye45294075) reported

    @O2 I'm having trouble accessing my account to make a final closing payment. I'm able to log in, but when pressing the 'Pay Now' button, it asks me to log in again and doesn't allow me to do so even though I'm using the same credentials. I'm unable to use the app as well