O2 Outage Report in Connah's Quay, County of Flintshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Connah's Quay, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Connah's Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Connah's Quay, County of Flintshire, Wales
The most recent O2 outage reports came from the following cities: Liverpool, Upton and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Upton |
Total Blackout | |
| Chester |
Phone | |
| Liverpool |
Phone | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Connah's Quay, Wales
Latest outage, problems and issue reports in Connah's Quay and nearby locations:
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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J E S S
(@jess_hornee) reported
from
Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
I hope that now I’ve escalated my issue with @o2 they will be more reasonable
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Paul Newton
(@Paul_Newton37) reported
from
Birkenhead, England
@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
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Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
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Ffi Davies
(@Ffilly95) reported
from
Liverpool, England
@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Louisa Strickland
(@purplepiggies) reported
@O2 your 202 customer service line is terrible. I've just gone through all the options to make a one off payment to pay off my device plan, passed the security check then it says go online, goodbye and hangs up. Online says I have to phone. Is it actually possible to pay this?
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Kev
(@kassborra) reported
Into the third week of extremely slow data in NN14RR on the @O2 network. Unable to log onto Anglian Water to pay my bill. When will it end? 😠
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Scotty. (he/him) Trans rights are human rights!!
(@odetodivorce) reported
@benjiw @O2 As on @O2 long time customer I'm rather disturbed that these opinions are spouted by their employees. I don't want her to lose her job, not in this economy. I do want her reprimanded and educated though.
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Darren Thomson
(@darrent12) reported
@O2 is there any issues with the network I am unable to call or use my data
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Dean
(@deanrd94) reported
Calling the @O2 recycle team results in being left on hold for close to an hour before the line being hung up. This service is falsely advertising the time frame in which people can trade in their old device. Customers are being left 100’s of £££ out of pocket. @Ofcom
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emma humphreys
(@gemmology) reported
@hanwilsonxox @O2 I've looked at tracking number on Royal mail only. It's awful, there's potentially a lot of money there and I need it 😭
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soria
(@soriacanthearu) reported
@O2 @chhokar_happy You are ignoring me at this point. It’s been almost 14 days since I was delivered an empty box and you are denying me my customer rights.
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Amie Ashdown
(@Amie_June89) reported
@O2 if I was to not pay my o2 bill, you would hunt me down. You owe me £180.00, promised by a manager on 23/01/2021, which I have still not received, and that seems to be ok with your staff? Wrong advice, wrong timescales, no call backs when promised. Absolute shambles.
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Dean
(@deanrd94) reported
The @O2 Recycle service is single handedly the worst service I’ve ever come across in my life. Quoting people upwards of £200 for their old phones which are in great condition, leading people to early upgrades and paying off their devices... @Ofcom
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HRD
(@HRD66775291) reported
@O2 ur advisor made changes 2 my service that has left me without incoming calls since 9am yesterday. I'm a carer to disabled/vulnerable person. Service is urgent. 7 Calls/1 live chat later and no resolution.Still awaiting your escalation response from this afternoon. Please help