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O2 outages and service status in Connah's Quay, Wales

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  • O2 generated 0 outage signals in the last 24 hours around Connah's Quay, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Connah's Quay, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Connah's Quay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Connah's Quay, Wales

Latest outage, problems and issue reports in Connah's Quay and nearby locations:

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Halewood, England

    Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧

  • PLees321
    Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • shanecooke
    shane cooke (@shanecooke) reported from Mostyn, Wales

    Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal

  • Paul_Newton37
    Paul Newton (@Paul_Newton37) reported from Birkenhead, England

    @O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2

  • KarenWhiteFood
    Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • Solsticebaby
    KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • Hel3110
    Helen Smith (@Hel3110) reported from Birkenhead, England

    @O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟

  • sandracw66
    Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • jess_hornee
    J E S S (@jess_hornee) reported from Bagillt, Wales

    O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

  • Jamie_McGaghey
    Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

  • Hel3110
    Helen Smith (@Hel3110) reported from Birkenhead, England

    @O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟

  • formularhi
    Rhiannon (@formularhi) reported from Holywell, Wales

    @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

  • NathanHodson111
    Nathan Hodson (@NathanHodson111) reported from Birkenhead, England

    @O2 @HeyJohnHooker Can you just address the problem instead of asking everyone to private message you…… there clearly a problem with your app since so many are having the issue….

  • SkinnerMaria
    Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • GadgetMaze
    Meirion Thomas (@GadgetMaze) reported from Shotton, Wales

    @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

  • Cestrian_xbl
    Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • Kez_Harston
    Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?

  • michelle1993g
    Michelle Green (@michelle1993g) reported from Birkenhead, England

    @O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.

  • EmmaJStrong
    Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

  • modtl11
    Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Savanagirl
    MAMY🍄 (@Savanagirl) reported

    @naomimilward41 @O2 They had the whole day to fix it!!!!!

  • KerZE87
    emze (@KerZE87) reported

    @O2 I already know there’s an issue with a local mast and that has been an issue for weeks! Since you haven’t been providing me the service I’m still paying for price for you really ought to compensate 🙄

  • thedogger31
    thedogger (@thedogger31) reported

    @O2 why is it if I go to uswitch and change my number I can get a great sim only deal yet as an existing customer o2 offer rubbish deals

  • IanCockerill2
    I.C (@IanCockerill2) reported

    @O2 has anyone else ever had a promise that O2 would call to sort out a serious mistake on their part, only for them not to call at all? Clear lack of customer service response demands another complaint! This company wouldn’t know customer service practice if it fell on its head!

  • peruna58
    Andrea Wood (@peruna58) reported

    @O2 we are a small hamlet in Devon without a mobile signal. Who do we need to contact to ask for a mobile mast?

  • grahamstyle
    Graham Style (@grahamstyle) reported

    @DavidJa51216245 @SkyNews @O2 O that glorious. I'm two months in and all I've had is lies from CS and no other help. They claim my account is unlocked but I can't even get through a simple credit check page. Maybe I'm just a month away for more terrible service

  • mrmarny
    marny (@mrmarny) reported

    @O2 Hi, I have been a customer of o2 for 23 years, I have two numbers with you, I have been trying to resolve the problem for the last 3 weeks and cannot get through the first line of customer service, it is always wait more, someone will call you, an option to escalate?

  • niamhskinner
    Niamh Skinner (@niamhskinner) reported

    @O2 😭😭😭 this is still not answering my question! I’m close to pulling my hair out now!! Can someone please read my tweets and example and confirm if I WOULD or WOULD NOT get satellite signal in that situation?!

  • ryanyates1990
    Ryan (Struggling with life NGL) (@ryanyates1990) reported

    Hey @O2 I had a contract with you that I had financial issues and couldn't pay it after dealing with grief after loosing my dad to cancer a few years back Can I have the number associated with it released to me via a PAYG sim at all as I had that number for like 17+years

  • AVFCMadrid27
    VillaChicken (@AVFCMadrid27) reported

    @O2 @o2 obviously the signal is so bad i cant check it. Can you please check yrselves why central Harpenden (shopping, parking etc) does not have a useable 5g signal? I am going to change networks as are many other users because we cant even pay to park, shop etc