O2

O2 Outage Report in Connah's Quay, County of Flintshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Connah's Quay, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Connah's Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Connah's Quay, County of Flintshire, Wales 12/06/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Connah's Quay, County of Flintshire, Wales

The most recent O2 outage reports came from the following cities: Liverpool, Birkenhead, Ellesmere Port and Flint.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomBirkenhead Internet
United KingdomEllesmere Port Internet
United KingdomLiverpool Phone
United KingdomFlint E-mail
United KingdomLiverpool Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Connah's Quay, Wales

Latest outage, problems and issue reports in Connah's Quay and nearby locations:

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • Ben_Alex_86 Ben Alexander (@Ben_Alex_86) reported from Liverpool, England

    @O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!

  • SteByrneLFC Ste Byrne (@SteByrneLFC) reported from Birkenhead, England

    How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • lindseyjthom Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • elrosevincent Ellie♐️ (@elrosevincent) reported from Liverpool, England

    Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • stevegsimpson Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 any help out there ? #badcustomerservice

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • Kazz1010 Karen (@Kazz1010) reported from Birkenhead, England

    @O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 problem needs resolving today , can you help ?

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • FrnkThHmnBy Frank (@FrnkThHmnBy) reported

    @O2 I was on hold for 30+ mins. Hung up and tried again, this time asked for an upgrade, magically someone answers straight away. Do you just hope people will get bored and endure the terrible signal and customer service for a few more years?

  • joebonthuys Joseph Bonthuys (@joebonthuys) reported

    @O2 I returned some AirPods back in March and am still waiting for the money to be refunded. Countless phone calls later and still without a penny. Customer service assure me they’ll sort it out & money will be with me and I’ve lost all confidence in getting it back now. Had enough!

  • makul1 makul malik (@makul1) reported

    @R0J101 @O2 Which network u suggest then .i just moved Here

  • DaveMJo1 Dave MJ (@DaveMJo1) reported

    My wife (stage 4 cancer) and I, have just received a section 87 default notice from @O2 for a phone they could not supply, we never received and about which they have been informed on 8 occasions. O2 have acknowledge all of this but still they persist. 1/3

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • SuzCEO Suzanne Horner (@SuzCEO) reported

    @O2 So, is the point of a DM to allow you to investigate my issue or is it merely to stop people highlighting the failures of O2 on social media 🤔#question

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported

    @O2 I’ve had 4G with you since it was introduced. Obviously it will regularly drop through normal use depending on available signal. Until two weeks ago this notification has never come up and it specifically says O2 has turned it off. It’s not normal.

  • AshleyIves6 Ashley Ives (@AshleyIves6) reported

    @O2 how I’m i suppose to get in contact with customer services when you’ve blocked my phone fuming Plus net work!!!!

  • SerenaMann69 Serena Kaur Mann 😈🇬🇧🇮🇳 (No DM'S) (@SerenaMann69) reported

    @O2 I cannot make calls or texts. It doesn't work wherever I seem to go. Your online customer service team are useless and don't seem to get this. I cannot call or text to obtain a simple PAC code and they/you won't generate one for me?????

  • SerenaMann69 Serena Kaur Mann 😈🇬🇧🇮🇳 (No DM'S) (@SerenaMann69) reported

    @O2 Just joined you. Haven't had signal for a single minute since joining. Customer services hung up 4 times after being on hold for over 2 hours total. Can't obtain a simple PAC code to leave you...luckily still within cooling period. Feel sorry for your contracted customers!