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O2 outages and service status in Connah's Quay, Wales

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  • O2 generated 0 outage signals in the last 24 hours around Connah's Quay, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Connah's Quay, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Connah's Quay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Connah's Quay, Wales

Latest outage, problems and issue reports in Connah's Quay and nearby locations:

  • Margymoo
    This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 can’t get through on the phone, I need help please ?

  • Cestrian_xbl
    Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • Solsticebaby
    KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • Kez_Harston
    Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02

  • Swell09
    Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Birkenhead, England

    @O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.

  • jess_hornee
    J E S S (@jess_hornee) reported from Bagillt, Wales

    O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • Hel3110
    Helen Smith (@Hel3110) reported from Birkenhead, England

    @O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • Paul_Newton37
    Paul Newton (@Paul_Newton37) reported from Birkenhead, England

    @O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2

  • NathanHodson111
    Nathan Hodson (@NathanHodson111) reported from Birkenhead, England

    @O2 @HeyJohnHooker Can you just address the problem instead of asking everyone to private message you…… there clearly a problem with your app since so many are having the issue….

  • milonoblet
    Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • modtl11
    Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

  • Kez_Harston
    Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?

  • JanRose61920860
    Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • sandracw66
    Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • SteByrneLFC
    Ste Byrne (@SteByrneLFC) reported from Birkenhead, England

    How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • ShanePinnington
    Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SaulCorrigan
    Saul Corrigan (@SaulCorrigan) reported

    @O2 it wont let me send a DM. If you keep records of my dealing with O2 over the past several weeks yiu will see my issue.

  • yallsop
    Dr Yasemin Allsop MBE (@yallsop) reported

    @O2 I wasn’t either. I was locked out of my account and I contacted your customer service, that’s what they told me, surely you would have recording of the conversation.

  • Alexscott066
    Alex scott (@Alexscott066) reported

    @O2 Nice of you to 'like' my request for help. However, it would be better if you could have made some attempt to resolve it, no?

  • rcmnsotp
    Rcmnsotp (@rcmnsotp) reported

    @O2 Your 5G does not work around Waverley station EVER, and I know it’s not my phone as everyone I know that’s on your network says the same, it’s like some sort of black hole.

  • NextChapterTat
    Next Chapter Tattoo (@NextChapterTat) reported

    @O2 Why are you no longer able to send away repairs from store? Weve been sent pillar to post.... store flat our refused to send away for repair. I think this may be a false advertising issue...website needs updating as it says differently.

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE 6 days left on my contract with a complaint with exec team, I've just rang up and been told its unfortunate @O2 have massively undercut you by £12 a month unfortunately I'm better moving to o2 what ****** customer service after 9 years, @Offcom need to look at you

  • Jimmy_Riddle71
    Andy (@Jimmy_Riddle71) reported

    @O2 terrible phone signal around billinge, garswood, Prescott and skelmersdale, never experienced anything like it, call quality is dire ! Cannot ring out in some cases , calls constantly drop out and break up etc..

  • lilyryan
    Lily Ryan (@lilyryan) reported

    @O2 Due to the recent price increase, I’ve decided to move to another provider. I’m unable to find an option in the app to cancel my SIM. I already have a PAC code to keep my number and I’m now out of contract—would that be sufficient to proceed?

  • SpoutHandle
    Gary (@SpoutHandle) reported

    Out of nowhere, I get a 5G signal almost exactly 2.5 miles away from my house, however, when I check your coverage checker it says there is no 5G there? You have until September to provide it in my street or I’m leaving, how can I get accurate information about a roll out? @O2

  • katietagg97
    Katie Teece (@katietagg97) reported

    @O2 I keep getting ‘voicemail’ notifications from ‘network provider’ asking me to set up a pin? Are these legitimate? Feel very unsafe to me