O2 Outage Report in Garston, Liverpool, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Garston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Garston, England
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
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26 days ago | |
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Internet | 2 months ago |
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Total Blackout | 3 months ago |
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Phone | 3 months ago |
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Phone | 3 months ago |
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Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Garston, England
Latest outage, problems and issue reports in Garston and nearby locations:
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THORNx (@ImTHORNx) reported from Liverpool, England@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
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James Alan Roberts (@JamesRoberts330) reported from Liverpool, EnglandHi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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Michelle Green (@michelle1993g) reported from Birkenhead, England@O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.
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Tom Jones (@tomjoneschester) reported from Saltney, Wales@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Christine Doyle (@ChristineAnn63) reported from Liverpool, England@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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Nikk McIntyre (@Cestrian_xbl) reported from Chester, England@O2 Since the merger the O2 signal has been shocking.
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Jan Rose (@JanRose61920860) reported from Christleton, England@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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Emma J (@EmmaJStrong) reported from Halewood, England@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
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Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England@O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.
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James Roberts (@JamesRoberts330) reported from Liverpool, EnglandHmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Rob T 🏴🏉 (@welshapplefan) reported from Sandymoor, England@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Paolo Mac (@greenbhoy1) reported from Prescot, EnglandThread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 anyone able to help, can’t get through on phone ?
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Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Birkenhead, England@O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 can’t get through on the phone, I need help please ?
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Ste Burke (@SteBurke44) reported from Liverpool, England@O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon
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Steve Aspinall (@SteveyAsp) reported from Runcorn, EnglandWow @O2 Customer Service is the worst I’ve come across
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Adam Dumbleton (@adamdumbleton87) reported from Liverpool, EnglandHoping someone at @O2 can help me I’m trying to access my
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dayz_out (@tobyrolph) reported@O2 new customer to O2 and in the first day there is no online support person to person.. just there a contact number?
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Mr. K (@imRazorRamoan) reported@O2 Ironically still waiting to get through to someone who can help…….
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Nicola (@nicolakezia86) reported@O2 I had a call back booked for today at 3.30, still not received.This is regarding an ongoing complaint over my last 2 bills being too high after upgrading.Requested call traces. This is the 2nd time I’ve been promised a call and nothing.Why don’t you take complaints seriously?
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Fahim Sabir (@_fahim) reportedCan’t believe the customer experience I just had with @O2. 35 minutes with an agent that didn’t have any confidence in what they were doing, and then refused to let me speak to a supervisor because they were “in a meeting”. Why is the supervisor not supervising?
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Meme (@Meme68004204) reported@virginmedia You should be making the payment as you did not inform @O2 when my broadband installation was cancelled. Someone has now been using the O2 account that YOU did not cancel in my name. Never again!
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Brian Martin (@BrianMa63080971) reportedHey, @O2 - why are you STILL illegally restricting my service when you owe me money? See you in Court.
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Barry Tucker (@BarryTucker22) reported@O2 Wondering if you could help with a proof of purchase please? Have sent DM
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Brian Martin (@BrianMa63080971) reportedHey, @O2 - you are seriously sending me customer satisfaction surveys when for a third day you have illegally blocked my service? Are you people actually serious? #O2worstserviceever
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Dean but festive (@DeanMSimons) reportedHi @O2 , I haven’t had my O2 Recycle instructions through yet? Does it take a few days? Want to make sure I get it in so my contract price goes down as agreed at upgrade.
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Rachel Bell (@elstoleno) reported@SkyHelpTeam It's not possible, they called a number that the bill payer, Janet, has never used. It is in no way linked to her other than her being the previous bill payer of that @O2 phone number. They didn't even know she was already a customer.