1. Home
  2. Companies
  3. O2
  4. Garston, England
O2

O2 Outage Report in Garston, Liverpool, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Garston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Garston, England

The most recent O2 outage reports came from the following cities: Liverpool.

CityProblem TypeReport Time
Liverpool E-mail 27 days ago
Liverpool Internet 2 months ago
Upton Total Blackout 3 months ago
Chester Phone 3 months ago
Seaforth Phone 3 months ago
St Helens Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Garston, England

Latest outage, problems and issue reports in Garston and nearby locations:

  • JamesRoberts330
    James Alan Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙

  • Madhavchoubey
    Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help

  • x_Emma_H_35_x
    Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England

    @O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious

  • ecsg1798
    E Charles (@ecsg1798) reported from Liverpool, England

    @O2 Hello I've an issue with my account and payment

  • ExecJb
    Baxendale Executive Travel (@ExecJb) reported from Seaforth, England

    Hey @O2 currently 33 minutes on hold as an existing customer waiting to find out what your fair usage policy is on an unlimited sim 🤢 #paccodepleasw

  • emzz6
    Emma Springford (@emzz6) reported from St Helens, England

    @GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end

  • glenaowen
    Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • itspaulactually
    Paul (@itspaulactually) reported from St Helens, England

    Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • JanRose61920860
    Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • mrmrjarrold
    Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.

  • Madhavchoubey
    Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2

  • Ben_Alex_86
    Ben Alexander (@Ben_Alex_86) reported from Roby, England

    @O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????

  • MatthewTraynor
    Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    @O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.

  • Andy_TheGrouch
    Andy (@Andy_TheGrouch) reported from Bryn, England

    @O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.

  • tomjoneschester
    Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • _hayleighhxo
    Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, England

    Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?

  • greenbhoy1
    Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • LeeJLewis
    leejlewis (@LeeJLewis) reported from Liverpool, England

    @O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!

  • franlatics27
    Fran Edwards (@franlatics27) reported from Garswood, England

    @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Janana58
    Janna (@Janana58) reported

    @O2 still getting really poor service at 4g. I am paying for this and it’s been a week or more. Can you tell me when the problem will be fixed please?

  • SaraMillar6
    Sara Millar (@SaraMillar6) reported

    @O2 Why can't I get a mobile data signal in my workplace in Glasgow City Centre? Service checker says a mast down but its been a long term issue and no issues outside?

  • alexhatton22
    Alex Hatton (@alexhatton22) reported

    @O2 I woke up this morning and I can’t view my mobile phone on the my O2 app, I have no signal, my number isn’t working, can’t make calls, can’t use mobile data. What is going on?

  • SaraMillar6
    Sara Millar (@SaraMillar6) reported

    @O2 It's been ongoing for years, left o2 for this reason. Thought it would be fixed by now, obv not. No issues outside/calls/texts. Only inside Glasgow Central Station. Postcode G1 3TA

  • benji_suave
    Benji✨🥂🍸 (@benji_suave) reported

    @O2 why is my connection so bad in my house

  • MissModette
    ★ K ★ (@MissModette) reported

    I reckon when I’ve got some money I’m going to sack @O2 off. Absolutely useless and not fit for purpose. Their 5G is beyond poor. It’s either @EE or @VodafoneUK for me.

  • nicolewoood
    nicole (@nicolewoood) reported

    anyone elses @O2 network/data been down for weeks now???

  • dewks1983
    Emma Westwood (@dewks1983) reported

    @O2 how do I go about cancelling my contract a bit early due to awful mobile signal, no 5g/4g or very little data. I am stuck in only being able to use my mobile in my house connected to WiFi. This has been for 6 months or more now?!

  • louroll89ffs
    Lou 🪶 (@louroll89ffs) reported

    @O2 useless, horrible customer service can’t wait to leave, nonsense

  • TheMafiaMonkey
    Steve (@TheMafiaMonkey) reported

    @O2 is there speed issues with 4g un ws7 area as I am only getting 0.3mb download and no upload. Rebooted phone etc no change