O2 Outage Report in Garston, Liverpool, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Garston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Garston, Liverpool, England
The most recent O2 outage reports came from the following cities: Liverpool and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Liverpool |
Internet | |
| Upton |
Total Blackout | |
| Chester |
Phone | |
| Seaforth |
Phone | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Garston, England
Latest outage, problems and issue reports in Garston and nearby locations:
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Dave the deccy
(@davidbowes80) reported
from
St Helens, England
After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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Ffi Davies
(@Ffilly95) reported
from
Liverpool, England
@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
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Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Martin Burke
(@Burkster76) reported
from
Widnes, England
@MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 how do i cancel my contract
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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RIP Alfie
(@Alfie_KC) reported
from
Bryn, England
Never been discouraged from upgrading my phone before, perhaps @O2 know something i don't
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Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills
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Sir Richard Richard 🇪🇺
(@RichtMUFC99) reported
from
Prescot, England
@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Christopher smith 🏃🏻♂️🏃🏻♂️
(@Smith_Chris3003) reported
from
Eccleston, England
If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki Hardaker
(@nikkirachey21) reported
@ArronRichmond @O2 Would appreciate your support given its nearly £200 and so far no explanation or solution provided
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Nenye 🌹
(@sheislolade) reported
I have been with you since 2005 and this is how you treat a loyal customer? .. I paid for an excess in February and today your customer service agent Ellie from denville is telling me I have to upgrade my contract to get my phone repaired @O2
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Jayne Russell
(@JayneyRus) reported
@O2 the worst morning ever has been spent on the phone to your customer service. Very poor customer service, no signal and no WiFi calling, I’m sad to say after all these years bye bye O2
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Stephen
(@sch13) reported
@O2 I received a letter on sat 3rd April, say 02 would be closing my account, "unless we hear from you by the 5 May 2021", I rang customer services straight away to say I have a Paid Up Front For Life Account and I still use it, but they didn't understand. Who should I contact?
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Qasim Naqvi
(@NaqviQasim) reported
@O2 extremely poor customer service. I moved to your network more than a week ago and still dont have any 4g/3g service. No one has bothered calling back to try and fix the issue. When i call i am simply told we have escalated.
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Jayne Russell
(@JayneyRus) reported
@O2 I never had any signal where I live, despite what your map says. I have to use my WiFi to make calls or get in my car and drive a mile up the road! I’m really cross with myself for staying with you for so long!
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Nenye 🌹
(@sheislolade) reported
Your customer service agent Ellie from denville told me on the phone today that they could not provide a replacement phone that I’d already paid an excess for and that my only option was to upgrade to a new contract @o2 in order to get my phone repaired
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lee hunter
(@leeh24) reported
@O2 what is going on with O2’s roll out of 5G, still nothing in stone or Stafford, been waiting months now.. seriously thinking about switching over network who’s covering the area!! Your roll out seems to of stalled!!
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John Clements
(@JohnCle73835883) reported
@O2 @DisneyPlusUK Cheeky rude staff this is the last contact l will be with o2
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Conor O'Neill
(@conor_oneill94) reported
@O2 No luck unfortunately, the automated message tells me to download the app to cancel, the app tells me to call to cancel 😕