O2 outages and service status in Garston, England

Problems in the last 24 hours in Garston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Garston, England

The most recent O2 outage reports came from the following cities: Liverpool.

City	Problem Type	Report Time
Liverpool	E-mail	29 days ago
Liverpool	Internet	2 months ago
Upton	Total Blackout	3 months ago
Chester	Phone	3 months ago
Seaforth	Phone	4 months ago
St Helens	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Garston, England

Latest outage, problems and issue reports in Garston and nearby locations:

• 
  Adam Dumbleton (@adamdumbleton87) reported 8 minutes ago from Liverpool, England

  Hoping someone at @O2 can help me I’m trying to access my

• 
  Michelle Green (@michelle1993g) reported 9 minutes ago from Birkenhead, England

  @O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.

• 
  THORNx (@ImTHORNx) reported 11 minutes ago from Liverpool, England

  @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

• 
  Jan Rose (@JanRose61920860) reported 22 minutes ago from Christleton, England

  @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

• 
  Kbirst❄️ (@kbirstlouxoxo__) reported 23 minutes ago from Liverpool, England

  @O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼

• 
  Fran Edwards (@franlatics27) reported 27 minutes ago from Garswood, England

  @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

• 
  Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported 28 minutes ago from Connah's Quay, Wales

  @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

• 
  E Charles (@ecsg1798) reported 31 minutes ago from Liverpool, England

  @O2 Hello I've an issue with my account and payment

• 
  Paolo Mac (@greenbhoy1) reported 31 minutes ago from Prescot, England

  Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

• 
  James Alan Roberts (@JamesRoberts330) reported 33 minutes ago from Liverpool, England

  Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙

• 
  Christine Doyle (@ChristineAnn63) reported 33 minutes ago from Liverpool, England

  @O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?

• 
  Tom Jones (@tomjoneschester) reported 37 minutes ago from Saltney, Wales

  @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

• 
  Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported 41 minutes ago from Birkenhead, England

  @O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.

• 
  Kbirst❄️ (@kbirstlouxoxo__) reported 44 minutes ago from Liverpool, England

  @O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.

• 
  This is me 🧶 (@Margymoo) reported 46 minutes ago from Birkenhead, England

  @O2 anyone able to help, can’t get through on phone ?

• 
  Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported 49 minutes ago from Sandymoor, England

  @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

• 
  James Roberts (@JamesRoberts330) reported 49 minutes ago from Liverpool, England

  Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

• 
  Steve Aspinall (@SteveyAsp) reported 53 minutes ago from Runcorn, England

  Wow @O2 Customer Service is the worst I’ve come across

• 
  Emma J (@EmmaJStrong) reported 56 minutes ago from Halewood, England

  @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

• 
  Nikk McIntyre (@Cestrian_xbl) reported 59 minutes ago from Chester, England

  @O2 Since the merger the O2 signal has been shocking.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  X-rayNova (@XrayNova) reported 8 minutes ago

  @O2 I don't think so. The new app is terrible/slow since the Virgin media merge and it was 'updated' and I don't see a way of checking if it is the main contact number. The 'my details' link does nothing but all new to confirm my email.

• 
  Lewis (@Lewisln9s) reported 9 minutes ago

  @O2 I have an iPhone 17 pro max,not working tried everything to get it working DD failed can’t pay phones not working. Have had it since December. any advice taking it to the Apple Store tomorrow

• 
  The Point (@hiscoe12345) reported 9 minutes ago

  @O2 I wouldn’t call it “confusion” — I’d call it misadvertising. And no, they didn't . If you want to attract customers and keep them in such an unstable market, you need to get your advertising up to scratch.

• 
  fatima mohtaj (@fatima078) reported 10 minutes ago

  @O2 @PeterSarric3 Mine is not a spam message..when I try to log into my account it says its locked. I am unable to send a DM..please can you help

• 
  SIGHTLESSDG (@SIGHTLESSDG) reported 10 minutes ago

  Reading all these people complaining about @O2 and getting responses. Yet my complaint has been there since dec 3 and no outcome. Discriminated against in a store and they seem not care just charge us more money for a terrible service.

• 
  Wrong Choices (@wisheditwas) reported 16 minutes ago

  @O2 Order no NC322330759. Order placed 21:49. No telephone service until new phone arrived around 6pm following day 😤

• 
  rachel elizabeth (@rchlrchl) reported 16 minutes ago

  @O2 how can I cancel the airtime plan on Apple Watch? as I don’t need it really . Can’t seem to do on o2 app .

• 
  Teresa 💜 (@Terristarfish) reported 19 minutes ago

  @O2 I cannot call 202 🤔.. this is one of the problems trying to get hold of O2. I don't have contract so cannot use the number. I don't have a landline. How can I pay for the handset? In a store?

• 
  Jass Singh (@J444SXB) reported 21 minutes ago

  @O2 I need urgent help with Order. My phone was delivered to the West Bromwich store but staff say they can’t release it due to a “back office issue”. It’s been several days and still not resolved despite multiple calls and visits. Please can someone escalate this ASAP.

• 
  Tor Trescott (@TorTrescot19583) reported 22 minutes ago

  @EnglandRugby @O2 He must have been smoking something in team selection this week. God help us!