O2

O2 Outage Report in Garston, Liverpool, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Garston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Garston, Liverpool, England 01/19/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Garston, Liverpool, England

The most recent O2 outage reports came from the following cities: Upton, Chester, Seaforth, St Helens and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomUpton Total Blackout
United KingdomChester Phone
United KingdomSeaforth Phone
United KingdomSt Helens Internet
United KingdomLiverpool Phone
United KingdomSt Helens Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Garston, England

Latest outage, problems and issue reports in Garston and nearby locations:

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP

  • Kazz1010 Karen (@Kazz1010) reported from Birkenhead, England

    @O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • goalie310 Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England

    @MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help

  • antdonn_007 AntDonn (@antdonn_007) reported from Deysbrook, England

    @O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress

  • shanklyshop Official Shankly Merchandise (@shanklyshop) reported from Liverpool, England

    @O2 I’m having more issues with this network, possibly the worst network I have ever been on

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • lindseyjthom Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • x_Saz Sarah Pollard (@x_Saz) reported from Bryn, England

    @O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 problem needs resolving today , can you help ?

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • CarlVanBreemen TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @O2 can you sort me out my iPhone lead that never arrived as per my order

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesJansson85 James Jansson (@JamesJansson85) reported

    @O2 no service on phone, iPad or watch since end of October 2022. Not refunded as promised 3 separate times. No call back as promised as promised 3 separate times. Why do you hate disabled people?

  • Nmac374James Nick james (@Nmac374James) reported

    @O2 how long do I have to wait on customer service for a simple bill enquiry?

  • vannerbird ☀Ange☀️ (@vannerbird) reported

    @tescomobile It’s gone back to E (edge) You’ve done all you can. It’s now either the software update from @AppleSupport or despite claims on the @O2 website the mast is still no good. O2 aren’t responding, and Apple won’t acknowledge that others have signal problems after the update.

  • UBGKLeaks UBGKPR3D (@UBGKLeaks) reported

    @O2 why tf am I paying £65 for a contract phone if your signal doesn’t work half of the time. Piss poor from you guys I thought you were better.

  • Sarj007 Sarj Mistry (@Sarj007) reported

    @JBasky18 @O2 @Ofcom Hung up at 3 hours Just gonna cancel dd

  • blueishmeteor BlueishMeteor (@blueishmeteor) reported

    Here's my best tech tip, at whatever cost avoid @O2 as a phone carrier, I've worked closely and don't have any faith in them as reliable service. Customer care won't answer and messed up a handset of a family member by assigning a number that wasn't asked for.

  • adyefc Adrian Wright (@adyefc) reported

    @O2 feel like I send this tweet a lot, sort the network out in #Preston, the connectivity is shocking. Please don’t insult me by replying that ‘the network is busy & we are working on it’. Please be honest #signalwhatsignal #poorservice

  • he_reeves Helen Reeves (@he_reeves) reported

    @O2 trying to raise a complaint that you’ve turned my sim off whilst awaiting a new sim however can’t get through via phone as you’re not taking anymore calls, direct to chat same problem. Can you advise? #poorservice #complaint

  • JamesJansson85 James Jansson (@JamesJansson85) reported

    @O2 Why do you feel it is ok to install an esim for a disabled person with mobility issues then deactivate it the next day with no warning or help? You also promised refunds for lost services.. simply to charge me more than usual. Disgusting customer care and support!

  • PaulParryHome Paul Parry (@PaulParryHome) reported

    @O2 Third week on the trot ‘Thirsty Thursday’ out of stock at my local, even at 5:30? Come on O2, honour the offers that you advertise please!? Poor show… #ThirstyThursday