O2 Outage Report in Garston, Liverpool, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Garston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Garston, Liverpool, England
The most recent O2 outage reports came from the following cities: Liverpool, Upton and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Upton |
Total Blackout | |
| Chester |
Phone | |
| Seaforth |
Phone | |
| St Helens |
Internet | |
| Liverpool |
Phone |
Community Discussion
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O2 Issues Reports Near Garston, England
Latest outage, problems and issue reports in Garston and nearby locations:
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 problem needs resolving today , can you help ?
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Karen
(@Kazz1010) reported
from
Birkenhead, England
@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Ste Byrne
(@SteByrneLFC) reported
from
Birkenhead, England
How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Darryl Flannery
(@Dazflann) reported
@O2 Was told last night I could cancel my contract and the termination fee would be waived due to lack of coverage where I live, PAC sent to me then expected to pay £305 to terminate the contract, rang this morning and was told that wasn't the case.
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 I can’t get through to Pay Monthly customer services at all. What is going on? I can get through to Pay As You Go customer services but not Pay Monthly.
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Colin Gill
(@fatbadgertri) reported
@O2 having a nightmare with your customer service. Just want to swap from an eSIM to a physical sim. Store can’t do it as new systems call up and takes 2 hours to get through. They send one out and go to activate it and it doesn’t work. Now sitting on hold again!
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Wai
(@WaiWai23376290) reported
@O2 Trying to port my mobile across from another network, it's a complete mess! It's been 13 days and it's still not completed, I cannot accept or make calls! Tried calling customer support numeroustimes but no luck, any advice pls?
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Helen
(@helen_manley) reported
@O2 please can you confirm if there is a delay porting numbers over? PAC code requested Saturday 28th and still not changed onto my new SIM. Not been able to get through to anyone on support chat to ask for an update.
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Reece Harris
(@CFC_Reecey) reported
@O2 I took out a Portable Wi-fi box with you in 2018 and have been paying monthly for it ever since. I haven’t used the box in some time and would like to stop the direct debit. Can I cancel the direct debit through my bank or is there another way?
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Tony Johnson
(@TJSTR) reported
@O2 Just whatever you do don’t try to get hold of customer services via phone or chat because they’re all too busy.
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✰Rachel ✰
(@RachODonovan) reported
@O2 i loaded my o2 greggs priority link yesterday to find greggs till not working now it says it’s been used when it hadn’t been . Can I have my offer code back please ?
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Chris Riordan
(@MrRiordan44) reported
@O2 customer service number has been down now for 3 days!!! I desperately need to speak to someone and the store won’t help as it’s a contract bought via the website
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Emma Ansley
(@emmafansley) reported
@O2 hello? I have had my new phone for 3 days now but have been unable to get through to anyone to provide a pac code. Please help otherwise I will be forced to cancel the contract and return the phone as I can’t use it. This has been a terrible start with o2