O2 Outage Report in Garston, Liverpool, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Garston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (18%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Garston, Liverpool, England
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Liverpool |
Internet | |
| Upton |
Total Blackout | |
| Chester |
Phone | |
| Seaforth |
Phone | |
| St Helens |
Internet |
Community Discussion
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O2 Issues Reports Near Garston, England
Latest outage, problems and issue reports in Garston and nearby locations:
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ste boardman
(@SJONheating) reported
from
Seaforth, England
@O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Paul Beacon
(@PaulBeacon0) reported
from
Roby, England
I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
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J E S S
(@jess_hornee) reported
from
Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
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ste boardman
(@SJONheating) reported
from
Seaforth, England
@O2 .Terribly disappointed with lack of customer service.I am still waiting for a satisfactory phone call from complaint escalation team.I used your app to discover what was the network issue in my area as advised,contacted you 1 week later via phone to ask why it wasn’t resolved
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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Paul Newton
(@Paul_Newton37) reported
from
Birkenhead, England
@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭
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Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@caville @O2 It was working this morning then come 12 it’s down.
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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pip
(@Mr_Toodlepip) reported
My recent experience with @o2 has been the worst in all the years I've had the contract. Refresh contract used to be a joy to complete instore and now its a pain. Its like 20% instore and the rest is up to me. No wonder high street stores in general are less popular.
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SAVE LAMMAS PARK
(@SharonBewley) reported
@O2 This problem is still not fixed 12 days after being reported. I still have 2 mobile numbers on my account unable to “activate tariff” stuck in a loop with your “form errors”. When will this be resolved? @BBCWatchdog @MartinSLewis
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Terry Simmons
(@terry_j_simmons) reported
@O2 why can my services be disabled because of your inept ability to correctly manage a switch up? And then when questioned with multiple phone calls and online chat get fobbed off with lies and no help?
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Paul Watson
(@paultalksfooty) reported
Hi @O2 my wife’s uncle has a contract phone with yourselves which is £45 a month. We want to cancel this (out of contract) but sadly has dementia and despite numerous phone calls and visits to the shop. No one will let me wife sort this out. Can we just cancel the DD?
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Leon | Dad Muscle & Physique Coach
(@djgwan) reported
post: @O2 I’ve had no signal since 8 March, ongoing complaint C-120326278, multiple emails ignored, even during a family hospital emergency. Can someone actually respond?
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Mike 🇺🇦
(@r1b1ker) reported
@Ash_470 @paultalksfooty @O2 If you have a mobile with another provider, you can give them the STAC from O2 and it will cancel the O2 number, and not affect your number.
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Brendan
(@Brendan36716300) reported
Incredibly, @O2 support told me to just 'reorder'—risking a second hard credit search for a technical error on THEIR end. I’ve already passed; they should be sorting the existing order, not asking me to hit my credit file again for a broken website. Absolute joke."
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BMW Services UK
(@BMWServicesUK) reported
@O2 I am in an EMERGENCY Financial Lockout (Ref: C-2003264314). Your error disconnected my 20yr number & blocked my Stocks/Shares 2FA. I have sent a final demand to the Executive Office with my LIVE PAYG details (07745323712). I need a Specialist to perform a manual swap NOW
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RaeRubyRae
(@RaeRubyRaeK) reported
My tweeps who are on @O2 let’s all leave them & go elsewhere because they’re totally bloody useless and getting worse. Paid my bill last week & I’ve had texts, emails telling me my service is restricted for non-payment, I’ve provided proof but nobody willing to sort it out! 😡
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pip
(@Mr_Toodlepip) reported
My recent experience with @o2 has been the worst in all the years I've had the contract. Refresh contract used to be a joy to complete instore and now its a pain. Its like 20% instore and the rest is up to me. No wonder high street stores in general are less popular.