O2 Outage Report in Garston, Liverpool, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Garston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Garston, Liverpool, England
The most recent O2 outage reports came from the following cities: Liverpool, Chester, Runcorn and Neston.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Chester |
Phone | |
| Liverpool |
Phone | |
| Runcorn |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Garston, England
Latest outage, problems and issue reports in Garston and nearby locations:
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James Danson®
(@james_danson) reported
from
Seaforth, England
@O2 obviously the data signal in the L31/L33 areas have been appalling for years! But some how you’ve managed to make it worse! What’s going on?????
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
@O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
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Ben Alexander
(@Ben_Alex_86) reported
from
Roby, England
@O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????
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Nathan Hodson
(@NathanHodson111) reported
from
Birkenhead, England
@O2 @HeyJohnHooker Can you just address the problem instead of asking everyone to private message you…… there clearly a problem with your app since so many are having the issue….
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Pete Baston
(@bearnetuk) reported
from
Buckley, Wales
@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
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Hannah Vaughan
(@MissHLVaughan) reported
from
Liverpool, England
@O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my
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bradley
(@bradley_Avery18) reported
from
Liverpool, England
@O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?
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Jacqualine Kennedy
(@17jkennedy) reported
from
Bryn, England
It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
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James Danson®
(@james_danson) reported
from
Seaforth, England
@O2 why doesn’t the help chat work on the app??
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leejlewis
(@LeeJLewis) reported
from
Liverpool, England
@O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!
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Baxendale Executive Travel
(@ExecJb) reported
from
Seaforth, England
Hey @O2 currently 33 minutes on hold as an existing customer waiting to find out what your fair usage policy is on an unlimited sim 🤢 #paccodepleasw
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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ɪᴀɴ ᴘʏᴇ
(@ianpyeiseboe) reported
from
Widnes, England
@michael_battye @O2 They are awful
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Hayleigh Cross 🌷
(@_hayleighhxo) reported
from
Haydock, England
Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?
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grace
(@graceblazys_) reported
from
Bryn, England
@O2 Hi can I have some help please, it’s not allowing me to send you a DM.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hillary was RIGHT / #BLM / #NHS 💙
(@JournoScribbler) reported
@O2 I need to speak with someone at O2. I've called many times; the electronic voice tells me to go online. But the site explains NOTHING and Aura is no help. I want to speak with someone. How can I get through? If 02 can't offer help in a lockdown I'll find a provider that can.
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shannon
(@ShannonLucyyy) reported
@O2 help me pls
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Caitlin Hocking
(@ctothaat) reported
Hi @O2 am experiencing issues unlocking my iPhone8 with yourselves. Guidance online not working and when i try to call 202 it directs me back to the website so am constantly going in circles :(
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Adam👨💻🎨
(@addzeeyy) reported
@O2 "My O2" has been broken and not loading for the past like week, It only works if you turn off WiFi and use mobile data.
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DailyD😷OH #AdTECH #OOH #DOOH
(@DailyDOOH) reported
My cell provider @O2 tells me “we're changing some of our international call rates” .... WTF is an international call rate? #WFH #HaveNotFlownForAYear
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Arthur Curry
(@aquaman4002) reported
@O2 @annabarbfilms Why is Pay Monthly worse than PAYG? For Xperia L4 Pay Monthly 12 month contract is £28 per month = £336 £13 device * 12 = £156 £15 tariff * 12 = £180 5GB PAYG 12 months is £240 (£96 cheaper) £120 device £10 PAYG * 12 months = £120 6GB No incentive to be loyal customer? @O2
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Mary C 💙
(@mezzyc84) reported
@O2 does anyone ever answer the phones? Been waiting for 40mins for someone to answer. I cant call on my phone just keeps saying call ended and messages won't send. Shocking service
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Caitlin Hocking
(@ctothaat) reported
@O2 Hi all, am having issues unlocking an iPhone8 with yourselves and customer phone number keeps diverting to the website but the guidance is still not working. Please can I have some support from customer services to help with this issue?
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Richard Moore
(@CommunicatMind) reported
@O2 Hi. The original plan no longer seems possible. I've been told to call back tomorrow, to see if a different plan might work. Instead, I'm looking into buying an unlocked phone from elsewhere and letting my 02 contract run down.
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Jack
(@JackHesselden) reported
@O2 Hi I have an issue with making outgoing calls but I’m able to receive calls etc,is there an issue?