O2 Outage Report in Garston, Liverpool, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Garston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (46%)
-
Internet (32%)
-
Total Blackout (14%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Garston, Liverpool, England
The most recent O2 outage reports came from the following cities: Seaforth, St Helens, Liverpool and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Seaforth |
Phone | |
| St Helens |
Internet | |
| Liverpool |
Phone | |
| St Helens |
Internet | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Garston, England
Latest outage, problems and issue reports in Garston and nearby locations:
-
Paul Newton
(@Paul_Newton37) reported
from
Birkenhead, England
@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
-
Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
-
RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔
-
Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills
-
Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
-
J E S S
(@jess_hornee) reported
from
Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
-
Sir Richard Richard 🇪🇺
(@RichtMUFC99) reported
from
Prescot, England
@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
-
Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
-
RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭
-
Paul Beacon
(@PaulBeacon0) reported
from
Roby, England
I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
-
RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃
-
Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
-
Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
-
Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
-
Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
-
Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
-
Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 how do i cancel my contract
-
Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
-
Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
-
Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Jay
(@join4te) reported
@O2 Day 72 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
-
Gary Swain
(@gazswain) reported
@O2 If I had internet I’d try it. Shocking service.
-
G2L
(@RB3DI) reported
@O2 have the most shocking customer service. Impossible to get through to anyone just want a pdf copy of my bill can’t download it online. Virtual assistant useless still using the pandemic as an excuse for being understaffed. Utterly useless
-
🧜🏼♀️ Mythical Siren 🧜🏼♀️
(@Mythical_Siren1) reported
@O2 I’ve done this and it tells me a phone mast is not working. I’m patient and all but the phone mast was out of order last time I raised a complaint! This is well over 6mth ago and the signal is getting worse! At this point I’m paying for something that does not serve it’s purpose!
-
HughJahFink
(@hughjahfink) reported
@O2 I'm a lifelong O2 customer. When you were BT cellnet, Genie etc. Since my first phone aged 16. You've given me this spiel many times. Never gets any better. Jokes on me, should just leave you.
-
Sam Coupland
(@strangesam1977) reported
@Phillreynolds1 @O2 Same problem here.. have spent several hours on chat.. End result, I might get a second new esim via post in the next 1-3 days.. no phone signal until then.
-
Kerry-Louise
(@kerrylouise333) reported
@O2 please help! Following a live chat earlier I was trying to sort out my poor network signal, you were sending a new SIM. I expressed the importance of my phone to make and receive calls from with the hospital and doctors because my gran is unwell! You've now cut my SIM off!!!
-
HughJahFink
(@hughjahfink) reported
@GNev2 I work in central London SE1 @O2 - No signal. I live in SE15 @O2 - No Signal. I listen to the news in the morning, and phone lines constantly breaking up, constantly loosing guests. When did it get so bad?
-
Kevin Graham
(@kevgraster) reported
first time in 10 years, I’m ashamed to use @O2 ! I’ve always had an outstanding service, Now their service is unusable! I raised concerns about lack of data connection, they investigate and say resolved…still no data! But Ee with the same phone give 80 meg connection!
-
CryptoFrog
(@CryptoRM1) reported
@O2 customer services representative hung up on me earlier today because she couldn’t find my account even though I’m a customer for 20+ years. Awful service #o2