O2 Outage Report in Garston, Liverpool, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Garston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Garston, England
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
23 days ago | |
|
Liverpool
|
Internet | 2 months ago |
|
Upton
|
Total Blackout | 3 months ago |
|
Chester
|
Phone | 3 months ago |
|
Seaforth
|
Phone | 3 months ago |
|
St Helens
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Garston, England
Latest outage, problems and issue reports in Garston and nearby locations:
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Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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Gary (@GaryLiverpool) reported from Liverpool, England@O2 have confirmed issues since 12:09 #o2down
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lauz efc (@Lauz_efc) reported from Liverpool, England@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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Sandracw (@sandracw66) reported from Shotton, Wales@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Dave the deccy (@davidbowes80) reported from St Helens, EnglandAfter being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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Marc Murray (@LiverpoolMarc) reported from Kirkby, England@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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KAGSY💄💅 (@KAGSY6) reported from Liverpool, England@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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Dan 🏳️🌈🌹🇪🇺 (@pendo86) reported from Prescot, EnglandHi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England@O2 worst customer service in history.
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AntDonn (@antdonn_007) reported from Deysbrook, England@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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Gary (@GaryLiverpool) reported from Liverpool, EnglandOver an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England@O2 can you sort me out my iPhone lead that never arrived as per my order
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jo m b (@joanreece) reported from Liverpool, England@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Andy McKeown (@AndyMcK1982) reported from Liverpool, England@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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Official Shankly Merchandise (@shanklyshop) reported from Liverpool, England@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Jamie Mc (@Jamie_McGaghey) reported from Garston, EnglandDisgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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Marc Murray (@LiverpoolMarc) reported from Kirkby, England@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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Gary (@GaryLiverpool) reported from Liverpool, England@O2 is there any issues with the network in Liverpool
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Leigh Williams (@leighwilliams) reported@O2 unable to login to my account now for the past ten hours ?!?
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Darrius Pearson (@DarriusZRP) reported@O2 My girlfriend is trying to call you about a deposit and the automated answering machine hangs up on her every time. What kind of customer service is this?
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Charles Frake (@charliefrake) reported@bennidaytime @actionfrauduk I got an O2 one a couple weeks ago. Told them about it and the site was taken down within half hour. Proper good response from @O2
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Jewi (@JewiJ88) reported from Leicestershire, EnglandHey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone
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Kyle Flamson (@itskyleflamson) reported@O2 I SWEAR TO GOD IT IS IMPOSSIBLE TO GET IN CONTACT WITH YOU!! Absolutely ******* typical... all of you cellular providers are as bad as each other when it comes to needing to speak to customer service!! 😡 Your stupid automated system keeps hanging up! I hope it gets hacked🖕
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Jo Berridge (@JanaElbie) reported@O2 my ancient mother is having phone issues. Showing no sim, invalid sim so assumed sim issue and talked her through taking it out and putting it back. Worked briefly but now says no service. Help! She’s 50 miles from me and with no shops open I don’t know what to suggest.
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Claire 🐀 (@mouse_paws) reportedHow am I supposed to actually cancel my @O2 contract? Can’t do it online, can’t email them, can’t do it in the My O2 app, phone lines are all only recorded messages. Been trying for days 😡
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Robbo DB (@_Ro81n_) reported@O2 Yes, I've done it and uninstalled apps one by one that I installed just before the problem started. It's only done it once since but I can't get on with the phone, I'll just pay it off quick as I can then I can swap it. Thanks
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Claire Angus (@claireangus) reported@O2 Unfortunately I don’t think that’s the problem... I paid a week ago 😕
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Ol Ginger Bastard (@OlGingerBastard) reported@O2 Why are you advertising next working day delivery when you are not delivering? Been waiting 3 days now - no updates, stuck on 'order being processed' and your online help people are no help at all. FALSE ADVERTISING!