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O2 outages and service status in Buckley, Wales

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Buckley, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Buckley, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Buckley, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at O2

O2 is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Buckley, Wales

Latest outage, problems and issue reports in Buckley and nearby locations:

  • JanRose61920860
    Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • shanecooke
    shane cooke (@shanecooke) reported from Mostyn, Wales

    I hope that now I’ve escalated my issue with @o2 they will be more reasonable

  • pharmcat
    Ann Winsper (@pharmcat) reported from Ellesmere Port, England

    @O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking

  • jess_hornee
    J E S S (@jess_hornee) reported from Bagillt, Wales

    O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

  • shanecooke
    shane cooke (@shanecooke) reported from Mostyn, Wales

    @o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider

  • modtl11
    Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • bearnetuk
    Pete Baston (@bearnetuk) reported from Buckley, Wales

    @andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...

  • KarenWhiteFood
    Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • tonywhilding88
    Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • ShanePinnington
    Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • SkinnerMaria
    Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • formularhi
    Rhiannon (@formularhi) reported from Holywell, Wales

    @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

  • PLees321
    Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • Cestrian_xbl
    Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • sparklesnowdrop
    sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • glenaowen
    Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • shanecooke
    shane cooke (@shanecooke) reported from Mostyn, Wales

    Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal

  • Kez_Harston
    Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TomTugendhat
    Tom Tugendhat (@TomTugendhat) reported

    Don’t pretend this is temporary. This is universal. It’s constant. I’ve spoken to your teams about it in Kent for years and you do nothing. The signal has got worse but your prices have gone up. @O2 is the worst for signal.

  • glennmid10001
    Glenn Middleton (@glennmid10001) reported

    @TomTugendhat @O2 This from someone who had no problem kids being taught in temporary classrooms for years.

  • waynetuckwell
    Wayne Tuckwell 💚🖤 (@waynetuckwell) reported

    @O2 How is your internal Helpdesk Ticket number sensitive information? what are people going to do with it..... fix your s**te website?

  • LewisOrmston
    Lewis Ormston (@LewisOrmston) reported

    @TomTugendhat @O2 Completely agree. It's been the same in Manchester City Centre for years. I wrote to my local MP, who raised it with the government - they've fitted signal boosters that have helped slightly, but no one should face this in a major city in 2026. Needs looking at nationally.

  • shotsmanic
    keith winkworth (@shotsmanic) reported

    @TomTugendhat @O2 @EE One of the worst areas I have experienced but it well known is Elvetham area of Fleet, Hampshire.

  • leigh2k81
    Ham Bizzle (@leigh2k81) reported

    @O2 Hi I need help with access to an old phone number, can someone contact me about this please

  • DrNickAlpha
    Nicko | Longevity Investing (@DrNickAlpha) reported

    @TomTugendhat @O2 I remember when I was on O2 I had no signal in the middle of Waterloo station.

  • ACaldwell68074
    Way Of The Hunter 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ACaldwell68074) reported

    @O2 @davehpayne Every time I lTRY log in to my @O2 app, I continually have to sign in through Virgin media which sends email to click link, then repeatedly sends me back to send another email to my account again and so on and on, I don't even have a virgin media account. It's a nightmare.

  • SoSoaksy
    Amelia Eberhardt-Armstrong (@SoSoaksy) reported

    @TomTugendhat @O2 They are reducing signal strength to save electricity costs. They even boast about how they reduce energy consumption by switching equipment off/running in lower power. Esp in non peak periods such as overnight. Doesn’t seem to be subject to regulatory measures

  • DivineBiba
    helen wood (@DivineBiba) reported

    @TomTugendhat @O2 @vodafone I had terrible reception with EE for 2 years and now Im with 02 everything is fine. EE also had me on an expensive contract for no good reason, it took a year to sort out a more reasonable deal.