O2 Outage Report in Chester, England

Problems in the last 24 hours in Chester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

• 
  Sandracw (@sandracw66) reported 2 minutes ago from Shotton, Wales

  @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

• 
  Sam Kavanagh (@samkavanagh09) reported 4 minutes ago from Sandymoor, England

  going back to o2 network @o2 how do i send the PAC number so i can keep the same number

• 
  Jamie Mc (@Jamie_McGaghey) reported 7 minutes ago from Garston, England

  Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

• 
  Tom Jones (@tomjoneschester) reported 9 minutes ago from Saltney, Wales

  @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

• 
  Paul Lees (@PLees321) reported 14 minutes ago from Garston, England

  @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

• 
  Scouse Number 1 (@ScouseNumberOne) reported 18 minutes ago from Garston, England

  @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

• 
  Sue Lightfoot (@MrsFoot44) reported 20 minutes ago from Ellesmere Port, England

  @O2 worst customer service in history.

• 
  James Roberts (@JamesRoberts330) reported 21 minutes ago from Halewood, England

  @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

• 
  Emma J (@EmmaJStrong) reported 22 minutes ago from Halewood, England

  @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

• 
  Shane Pinnington (@ShanePinnington) reported 23 minutes ago from Chester, England

  @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

• 
  Scouse Number 1 (@ScouseNumberOne) reported 29 minutes ago from Garston, England

  @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

• 
  Nikk McIntyre (@Cestrian_xbl) reported 30 minutes ago from Chester, England

  @O2 Since the merger the O2 signal has been shocking.

• 
  Steve Simpson (@stevegsimpson) reported 32 minutes ago from Garston, England

  @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

• 
  Dan snelson (@DanSnelson) reported 35 minutes ago from Widnes, England

  Second day of no service @O2 any idea of when it will be back up and running in wa8 area

• 
  Steve Aspinall (@SteveyAsp) reported 38 minutes ago from Runcorn, England

  Wow @O2 Customer Service is the worst I’ve come across

• 
  Dr. maria skinner (@SkinnerMaria) reported 40 minutes ago from Chester, England

  @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

• 
  Scouse Number 1 (@ScouseNumberOne) reported 46 minutes ago from Garston, England

  @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

• 
  KLee (@Solsticebaby) reported 46 minutes ago from Ellesmere Port, England

  30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

• 
  Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported 47 minutes ago from Sandymoor, England

  @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

• 
  Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported 57 minutes ago from Connah's Quay, Wales

  @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Spikey Sato (Twitch Streamer) (@ssppiikkeeyy) reported 4 minutes ago

  @O2 went to switch my new number to my new phone. Some how u guys magic again screwed up. Is virgin trying to bring u down to there ****** level?

• 
  BurgerLuis (@LuisEatsBurgers) reported 4 minutes ago

  @comfypari @O2 Really that pure o2 experience 😌 In Germany you also get signal nowhere except big cities on o2 network so that's amazing as well 👍

• 
  DW10 (@danielwilks10) reported 7 minutes ago

  @O2 hi could you help me, my contract ends on the 2nd of October with you, I would like to stay with you but move onto a sim only deal can I still keep my number and what do I need to do to do this. Many thank

• 
  SeaSickSal 🕷 (@Seasicksal) reported 8 minutes ago

  @O2 the website stops responding whenever I try to log in to upgrade, it happens on the app, in the website via my phone AND via my laptop…is this an issue for everyone?

• 
  Scott Carter (@ScottCarter97) reported 9 minutes ago

  @EE @O2 do either of you reckon you could improve on the shambles of the service Vodafone are providing me with?

• 
  Joanne (@joanne_l_t) reported 11 minutes ago

  @shelleycoletoe @O2 They will tell you it’s your Sim but nobody I know gets 02 signal..I’m in a pub with 6 people..I have 1 bar same as other 02 users..ones on EE and Vodaphone have full signal!!

• 
  CJ (@Socks8818) reported 13 minutes ago

  @O2 My 4G was down all morning so I had to use 3G luckily your 3G is surprisingly fast

• 
  Joanne (@joanne_l_t) reported 13 minutes ago

  @ScottCarter97 @EE @O2 Do not switch to 02!! No signal anywhere!!!!

• 
  Tracy Field (@MancVintage73) reported 16 minutes ago

  @O2 trying to get through to pay off device plan and cancel airtime on a dongle but having a complete nightmare getting through. 45 min wait but the automated system to get your call through is an absolute joke and can’t point me in the right direction!!

• 
  Joanne (@joanne_l_t) reported 18 minutes ago

  @Robdavies1 @O2 I haven’t had signal for ages same as family and friends..they say no issues it’s our sims…all of us?!?! God knows what they’re doing…