O2

O2 Outage Report in Chester, England

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The latest reports from users having issues in Chester come from postal codes CH2.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chester, England 02/02/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chester, England

The most recent O2 outage reports came from the following cities: Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester Phone
United KingdomLiverpool Phone
United KingdomEllesmere Port Internet
United KingdomLiverpool Phone
United KingdomFlint E-mail
United KingdomRuncorn Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • adamdumbleton87 Adam Dumbleton (@adamdumbleton87) reported from Liverpool, England

    Hoping someone at @O2 can help me I’m trying to access my

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • ecsg1798 E Charles (@ecsg1798) reported from Liverpool, England

    @O2 Hello I've an issue with my account and payment

  • welshapplefan Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported from Sandymoor, England

    @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

  • JanRose61920860 Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • modtl11 Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • ImTHORNx THORNx (@ImTHORNx) reported from Liverpool, England

    @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • ChristineAnn63 Christine Doyle (@ChristineAnn63) reported from Liverpool, England

    @O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2

  • JamesRoberts330 James Alan Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • EmmaJStrong Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    @O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • angusgowthorpe Angus Gowthorpe (@angusgowthorpe) reported

    @dikesmarshfarm @O2 @o2businessuk Cancel the DD and let them phone you

  • VikkiDouglasPD Vikki Douglas (@VikkiDouglasPD) reported

    @O2 tastecard my priority didn’t work for me. Can you fix it?

  • damon_hull Damon Hull (@damon_hull) reported

    @O2 I used the priority app to get 2 vue tickets in Friday, payment has been taken by @vuecinemas but I still haven't received the codes for the tickets in my email. Any way you can help please?

  • BPCP91 B91 (@BPCP91) reported

    @O2 recently got new 17pro which you get an extra with Disney is not coming up unsure if it is previously because i am paying for it but wont let me cancel now or manage

  • _daz1878 Darren Adams (@_daz1878) reported

    @O2 The advert also said I could cancel auto renewal but I can't find an option to do that! Where is it please?

  • Heres__Johnnie Here’s Johnnie (@Heres__Johnnie) reported

    @virginmedia @NamelessWookie @O2 Right where to start 1) no password option 2) have to verify every single time I attempt to log in 3) only allows you to log in on one device at a time 4) asks to sign in with a passkey if you are on a mobile 5) you can’t check both accounts on one account

  • ShaneDeville86 Shane Deville (@ShaneDeville86) reported

    Can you help with an error when trying to apply for tastecard via priority? @O2

  • AJosephine_xoxo Amy (@AJosephine_xoxo) reported

    @O2 hi, so my bill went out this morning as expected but the app is saying it’s overdue… but it’s not. What do I do? Or is the app gonna fix itself?

  • angusgowthorpe Angus Gowthorpe (@angusgowthorpe) reported

    @dikesmarshfarm @O2 @o2businessuk Cancel the direct debit at your bank/on your app.

  • _daz1878 Darren Adams (@_daz1878) reported

    @O2 Really disappointed with the misleading Taste card offer. Advert is full of errors, e.g. you CAN'T chose a start date and you MUST enter payment details.