O2 Outage Report in Chester, England

Problems in the last 24 hours in Chester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

• 
  Scouse Number 1 (@ScouseNumberOne) reported 1 minute ago from Garston, England

  @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

• 
  Karianne Harston (Kez) (@Kez_Harston) reported 2 minutes ago from Broughton and Bretton, Wales

  @O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02

• 
  Dan snelson (@DanSnelson) reported 3 minutes ago from Widnes, England

  Second day of no service @O2 any idea of when it will be back up and running in wa8 area

• 
  Pete Baston (@bearnetuk) reported 3 minutes ago from Buckley, Wales

  @andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...

• 
  Ryan Davies (@ripinmypants) reported 4 minutes ago from Hope, Wales

  @O2 can someone help me regarding my order please

• 
  Scouse Number 1 (@ScouseNumberOne) reported 7 minutes ago from Garston, England

  @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

• 
  Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported 15 minutes ago from Sandymoor, England

  @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

• 
  Nikk McIntyre (@Cestrian_xbl) reported 16 minutes ago from Chester, England

  @O2 Since the merger the O2 signal has been shocking.

• 
  ɪᴀɴ ᴘʏᴇ (@ianpyeiseboe) reported 17 minutes ago from Widnes, England

  @michael_battye @O2 They are awful

• 
  Emma J (@EmmaJStrong) reported 22 minutes ago from Halewood, England

  @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

• 
  Steve Aspinall (@SteveyAsp) reported 23 minutes ago from Runcorn, England

  Wow @O2 Customer Service is the worst I’ve come across

• 
  Glen Owen (@glenaowen) reported 27 minutes ago from Chester, England

  99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

• 
  Jon H (@jonh64) reported 28 minutes ago from Garston, England

  @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

• 
  Jan Rose (@JanRose61920860) reported 30 minutes ago from Christleton, England

  @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

• 
  Tom Jones (@tomjoneschester) reported 31 minutes ago from Saltney, Wales

  @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

• 
  Scouse Number 1 (@ScouseNumberOne) reported 43 minutes ago from Garston, England

  @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

• 
  Sam Kavanagh (@samkavanagh09) reported 46 minutes ago from Sandymoor, England

  going back to o2 network @o2 how do i send the PAC number so i can keep the same number

• 
  James Roberts (@JamesRoberts330) reported 51 minutes ago from Halewood, England

  Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧

• 
  Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported 53 minutes ago from Connah's Quay, Wales

  @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

• 
  Karianne Harston (Kez) (@Kez_Harston) reported 58 minutes ago from Broughton and Bretton, Wales

  @O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tina (@tinamattfan) reported 5 minutes ago

  @O2 no signal in pe7 area. Local broadband down also. Any update as nothing showing on service status

• 
  chris fear (@bluegaschris) reported 5 minutes ago

  @O2 It’s on not like my service

• 
  Mad Cat Myrtle (@MadCatMyrtle) reported 6 minutes ago

  I’ve been with @O2 forever. I upgraded yesterday, and like every other time, staff in the shop couldn’t do enough for you when selling! When done, they don’t want to know you, and look at you like you’re a P.O.S**t. Customer skills.. zero. 14 days to change my mind .

• 
  woolenhat (@woolenhattwitch) reported 7 minutes ago

  @O2 Still not working. It's been well over 15 hours now 🙄

• 
  Natbat 🦋🦋🦋 (@Nat_Bat21) reported 7 minutes ago

  @O2 hi can you help at all. I’ve paid my airtime bill twice, how do I get a refund please?

• 
  shannon (@shannon87457923) reported 18 minutes ago

  @O2 Using an iPhone 11 only calls work. No texts or data working. Happened in Portugal few weeks ago too. Tried manually resetting network didn’t work either

• 
  Jay (@join4te) reported 20 minutes ago

  @O2 Day 13 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

• 
  Gem✨🦋 (@xgemm_x) reported 21 minutes ago

  @djcue1986 @O2 Honest it’s a joke! Been with them for years as well no issues. Tried speaking to them last week and got no where, apple weren’t much help either though😩

• 
  Production (@ProductionsLane) reported 21 minutes ago

  @O2 I didn’t win £10,000 John Lewis vouchers and now I’m really really sad 😢 I have to deal with hour crap network and not win prizes

• 
  Annabel Finley-Kense (@BelleDeMonCoeur) reported 22 minutes ago

  @O2 What on earth have you done to the signal in AL4 0XH? My phone cuts off all the time. Calls not being received. What is the point of my very expensive contract?