O2 Outage Report in Chester, England
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The latest reports from users having issues in Chester come from postal codes CH2.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Chester, England
The most recent O2 outage reports came from the following cities: Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Phone | |
| Liverpool |
Phone | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone | |
| Flint |
||
| Runcorn |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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David Brindle
(@dbrindle92) reported
from
Liverpool, England
@AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂
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Rachel Connolly ☮
(@rachelconno) reported
from
Liverpool, England
@p_dundas @DixonsCarphone @BBCWatchdog @CPWTweets @O2 were still waiting for £160 they have owed us since November , as part of a "trade in" deal , on the phone every other day getting nowhere, they admitted they owe us but the refund never gets done , their customer service is horrendous #carphonewarehouse @CPWTweets
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Kalvin King
(@itskalvinking) reported
from
Liverpool, England
Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Margaret Condron
(@CondronMargaret) reported
from
Liverpool, England
@O2 my direct debits came out a week later than it should have for some reason and I still owe for 1 of them. I keep trying to pay and its saying there's an issue with my payment and there shouldn't be.
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@caville @O2 It was working this morning then come 12 it’s down.
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Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
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J E S S
(@jess_hornee) reported
from
Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Ann Winsper
(@pharmcat) reported
from
Ellesmere Port, England
@O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking
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Anthony Seed
(@AnthonySeed5) reported
from
Liverpool, England
@LeeCruickshank9 @O2 Full signal at Walton 😎
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Ana Slimming World
(@Anamantovani) reported
from
Saltney, Wales
@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sammy
(@Samalaar) reported
@O2 I was issued with a odeon cinema code for use on Sunday however this is not now showing on my priority app so I’m unable to book my ticket. This seems to be a problem with priority as my partner booked the same and has the same issue however he took a screenshot of his code.
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Phil Ward
(@Wardy_76) reported
@O2 hi, I went to Greggs this morning to use one of the O2 treats, ordered my bacon sandwich and coffee then tried to activate the treat and it said sold out when 1 min earlier it was available, meaning I had to then pay, can you tell me if I can get the money back for this?
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Sammy
(@Samalaar) reported
@nofuse1971 @O2 Having exactly the same issue @nofuse1971 It’s extremely frustrating and annoying and the customer service is not very helpful or so it seems
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Felipo
(@FelipoJunior) reported
@O2 you guys have the worst customer service, *******
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FullSend
(@FullSen70316301) reported
@O2 I can’t get my head around how stupid these people are and how they are so slow and can’t understand a word of English it’s like talking to a brick wall they are not experienced they sound lost when you ask them something
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James Stoker
(@james_stoker_) reported
A really poor way to basically tell people they haven’t got a ticket — by sending an email making them think they have @TicketmasterUK @O2. Despite the fact people had til 18:00 today to claim the tickets left were being claimed from 17:00 and email sent 15 mins after that. 1/2
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Alisha King
(@Alishak1710) reported
@O2 I received a code for the Sam fender gig and it isn’t working. I didn’t receive the email until after the redeemable time 😭. Please help
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Sam
(@sam_jade1992) reported
@TicketmasterUK @O2 hi I got an email saying I had won tickets for @samfendermusic at Newcastle city hall. I’ve went to redeem them but it’s saying there is an error? Can you help please 😭
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STC
(@shaunthedaddy) reported
@O2 My missus got a phone call from the number inwhich an automated service claimed to be O2 and asked if she was who she was
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Kieran
(@Kieranjl) reported
I have been with @o2 for over a decade. Next contract I will be switching, customer service is a disgrace. See adverts on tv from other phone networks about landing planes using there phone network, meanwhile I have to go for a drive to receive a text #poorcustomerservice