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O2 outages and service status in Chester, England

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  • O2 generated 0 outage signals in the last 24 hours around Chester, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

  • samkavanagh09
    Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 how do i cancel my contract

  • ShanePinnington
    Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • Kez_Harston
    Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?

  • bearnetuk
    Pete Baston (@bearnetuk) reported from Buckley, Wales

    @andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...

  • KarenWhiteFood
    Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • glenaowen
    Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • Cestrian_xbl
    Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • DanSnelson
    Dan snelson (@DanSnelson) reported from Widnes, England

    Second day of no service @O2 any idea of when it will be back up and running in wa8 area

  • GadgetMaze
    Meirion Thomas (@GadgetMaze) reported from Shotton, Wales

    @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • sandracw66
    Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • jess_hornee
    J E S S (@jess_hornee) reported from Bagillt, Wales

    O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • tomjoneschester
    Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • Solsticebaby
    KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • MrsFoot44
    Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • NickToye
    Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • stevegsimpson
    Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • samkavanagh09
    Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MattMk316
    MK (@MattMk316) reported

    @O2 customer service today

  • Jonmc84
    Jon McNally (@Jonmc84) reported

    @O2 hi could I have some help I can’t seem to get the right answers via phone call ?

  • missingSanremo
    mi manca Sanremo 🎶 (@missingSanremo) reported

    @O2 If anyone is wondering, they make you send a bunch of details and then never bother responding

  • TimSEaston
    Tim Easton (@TimSEaston) reported

    So much for @o2 having best network why is you tube struggling to load on my phone in Moseley, Birmingham

  • iz__zy
    iz (@iz__zy) reported

    @EnigmaAkila @O2 I’ve had the same issue

  • sammarshall200
    💫 (@sammarshall200) reported

    Been a week since I ordered my ‘next day delivery’ upgrade, and nothing- no help from @O2 don’t know why I waste my money!

  • John34968211
    John Burrows (@John34968211) reported

    @O2 Phone and internet work Wats app works Text and I messages don’t Whether sending or receiving Been trying to fix for over 2 months Slowly losing my head

  • enpya
    Nat D (@enpya) reported

    @O2 Hi can you tell me when the network upgrade work in me13 started please?

  • Robsmediavault
    Rob's Media Vault (@Robsmediavault) reported

    @JohnnyFocal @O2 Bit like my EE phone when I went to Wembley stadium last year which has EE plastered all over it. Couldn't get a signal.

  • BARBZHEALTHCARE
    Barbz Health Careᴺᴹ (@BARBZHEALTHCARE) reported

    @O2 Can someone from the UK customer services team please reach out to me. I’m tired. I’ve called yourselves a minimum of 20 times in the past 7 days and no one has been of any help at all. Full of lies.