O2 outages and service status in Chester, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Chester, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Chester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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KLee (@Solsticebaby) reported from Ellesmere Port, England30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Dr. maria skinner (@SkinnerMaria) reported from Chester, England@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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Sandracw (@sandracw66) reported from Shotton, Wales@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Emma J (@EmmaJStrong) reported from Halewood, England@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
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Paul Lees (@PLees321) reported from Garston, England@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Steve Aspinall (@SteveyAsp) reported from Runcorn, EnglandWow @O2 Customer Service is the worst I’ve come across
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Nikk McIntyre (@Cestrian_xbl) reported from Chester, England@O2 Since the merger the O2 signal has been shocking.
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Jamie Mc (@Jamie_McGaghey) reported from Garston, EnglandDisgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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Sam Kavanagh (@samkavanagh09) reported from Sandymoor, Englandgoing back to o2 network @o2 how do i send the PAC number so i can keep the same number
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Rob T 🏴🏉 (@welshapplefan) reported from Sandymoor, England@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Tom Jones (@tomjoneschester) reported from Saltney, Wales@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Dan snelson (@DanSnelson) reported from Widnes, EnglandSecond day of no service @O2 any idea of when it will be back up and running in wa8 area
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Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Steve Simpson (@stevegsimpson) reported from Garston, England@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England@O2 worst customer service in history.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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mrElevate (@mr_elevate) reported@O2 Hi, new customer here. I need to transfer my number to you (I have the PAC). I can't do it online, the service is down. How to easily do it?
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Paradise Decay 🥽 (@ParadiseDecay) reported@virginmedia And @O2 EMAIL is a JOKE! - You need a secondary email to use their service and then they want to verify accounts. I can't even LOG in to check my emails! - What a JOKE!
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A1_bloke (@a1_bloke) reported@virginmedia @O2 @Ofcom I never needed or wanted a VM account - I'm only an O2 customer - yet you forced me to spend time (in a lousy process) creating a VM account Stop trying to pretend that you are somehow making life better for your customers when you are doing the opposite
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Chris Farthing (@ChrisFarthing15) reported@O2 I am away from WiFi & cannot access my o2 account but can't find how much data I have available. Please can you help me locate that & get me back on my account in case I need to add a little extra data for a few days. The account is under my husband's name but he is here too
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Charlotte Isobelle (@charlotteisob) reported@TonyT0nes @O2 Did you ever fix this? I can get texts but not log on to priority 😩
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Paradise Decay 🥽 (@ParadiseDecay) reported@virginmedia @O2 We need to be able to LOG in with OUR original Virgin media emails and get access to our accounts, stop with this 02 account BULLSHIT! You've locked out 3 family members with this CRAP!
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ScubaJeff (@ScubaJeff904) reportedyo @O2 my contract device plan ended with you. i'm no longer with your awful network.. how do I end the damn Airtime plan? as i'm not paying for Data I'm not using on a device that is bricked and was reused help with.
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Rob Lewis (@bodge4uk) reported@O2 just been told by your customer service team to look for another provider…are you telling people who complain about network issues to go away as easier for you lot? 😠
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Olivia-Anne Cleary (@OliviaACleary) reported@O2 I'm just trying to cancel my account and contract at this point. Can I do that online? The 02 helpline is no use.
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Jessica Maria (@jessica_mariac) reportedNever go with @O2 I paid off a contract a month ago and you are still to update credit agencies, holding up a mortgage I need in order to move away from a stalking and harassment situation - why can I not get through to that department/ why is it taking so long to action?! #o2