O2 outages and service status in Chester, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Chester, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Chester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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Glen Owen (@glenaowen) reported from Chester, England99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Meirion Thomas (@GadgetMaze) reported from Shotton, Wales@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England@O2 worst customer service in history.
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Pete Baston (@bearnetuk) reported from Buckley, Wales@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Rob T 🏴🏉 (@welshapplefan) reported from Sandymoor, England@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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James Roberts (@JamesRoberts330) reported from Halewood, EnglandCouldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧
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Jan Rose (@JanRose61920860) reported from Christleton, England@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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Ana Slimming World (@Anamantovani) reported from Saltney, Wales@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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Tom Jones (@tomjoneschester) reported from Saltney, Wales@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Steve Simpson (@stevegsimpson) reported from Garston, England@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Martin Burke (@Burkster76) reported from Widnes, England@MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠
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Karen White (@KarenWhiteFood) reported from Chester, England1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England@O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills
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Ann Winsper (@pharmcat) reported from Ellesmere Port, England@O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking
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Paul Lees (@PLees321) reported from Garston, England@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mr J (@Mr__J_J) reported@KerZE87 @O2 Yep, and also had the cheek to inform me that I can pay extra for O2 satellite for better signal. Now been told expect mast to be fixed in 6 months. Was told that over 1 year ago.Once out of contract I will be looking elsewhere, I dont like subsidised networks as can be throttled
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lg (@xLg06493461) reported@O2 Thankssssss but I Already dm’ d you guys twice and no response… however after sending the complaint email 13 times one after the other I finally got a response to say they’re gonna investigate.
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freja💐HIT THE WALL (@minorlyabrams) reported@barelyleftmybed @O2 @TicketmasterUK oh yeah sorry i’m an idiot , yeah that’s strange
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Jambo (@The_real_Jambo_) reported@O2 @KerZE87 O2 has went downhill since they merged with Virgin media. I constantly have issues logging into myo2 app because I use a different email address for my o2 and virgin media accounts. Constantly asked to link the accounts which I do then I cant log into the apps.
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Jenny Cockett (@jennyc14) reported@O2 blue monday not working for me, it says try again later. I've been trying all morning! Do you have a problem?
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Jake Moore (@JakeMooreUK) reported@O2 Yes. But it shouldn’t need this. I slightly understand when it’s a busy area with lots of people but it’s 2026 and we shouldn’t be overloading it. It would be better if you just said no service. Frustrating.
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DataEatsWorld (@dataeatworld) reported@maxkarpis Switched from @O2 to Revolut Mobile a few months ago and couldn't be happier. The service works flawlessly, roaming has been excellent while travelling, and the whole experience has been refreshingly simple. The only problem is that O2 is still charging me despite my number having been successfully transferred. I have proof from Revolut that the porting was completed months ago. Trying to get it resolved has been nearly impossible. Every time I contact O2 support, I end up speaking to an outsourced Indian call centre and nobody seems able to fix the issue.
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Andrea Wood (@peruna58) reported@O2 we are a small hamlet in Devon without a mobile signal. Who do we need to contact to ask for a mobile mast?
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Jade Russell (@Jade_Russell) reported@O2 my signal has been shocking for over a week now! No 5G, barely any 4G and struggle to make and receive calls! No doubt I’ll still be expected to pay my full, high, bill come the end of the month! Possibly time to shop around after 15 years!
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Jasmine Chandler (@JasmineRisely) reported@O2 over the last couple of weeks I’m having signal issues around my house/village. Is there someway to check if there are on going works/issues?