1. Home
  2. Companies
  3. O2
  4. Chester
O2

O2 outages and service status in Chester, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Chester, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • samkavanagh09
    Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills

  • samkavanagh09
    Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    going back to o2 network @o2 how do i send the PAC number so i can keep the same number

  • DanSnelson
    Dan snelson (@DanSnelson) reported from Widnes, England

    Second day of no service @O2 any idea of when it will be back up and running in wa8 area

  • Kez_Harston
    Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02

  • Anamantovani
    Ana Slimming World (@Anamantovani) reported from Saltney, Wales

    @O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • Burkster76
    Martin Burke (@Burkster76) reported from Widnes, England

    @MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠

  • sandracw66
    Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • bearnetuk
    Pete Baston (@bearnetuk) reported from Buckley, Wales

    @andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...

  • ripinmypants
    Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • Cestrian_xbl
    Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • stevegsimpson
    Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • ianpyeiseboe
    ɪᴀɴ ᴘʏᴇ (@ianpyeiseboe) reported from Widnes, England

    @michael_battye @O2 They are awful

  • glenaowen
    Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • Solsticebaby
    KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • PLees321
    Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • samkavanagh09
    Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 how do i cancel my contract

  • tomjoneschester
    Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • pharmcat
    Ann Winsper (@pharmcat) reported from Ellesmere Port, England

    @O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking

  • SteveyAsp
    Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Frugal_ways
    Deano... (@Frugal_ways) reported

    @O2 Pretty much, yes. Whenever I'm in an asda it's the same, although I suspect that's asda blocking signal as their in house wifi works (opening their own website in the browser window)

  • NC20023
    Rob Cur (@NC20023) reported

    @O2 why oh why have you made it so damned difficult to login to my account now that Virgin Media are involved ! All I want to do is login to my account the old fashioned way without the need to check my email, return to the original page etc…..

  • humantorch1036
    Johnny Storm (@humantorch1036) reported

    Finally got through to @O2 customer service on the phone after about two hours. Utterly useless. Couldn't help one bit. Couldn't help with verification. Sim card has gone in the bin. Lost customer. @Ofcom needs to sort them out.

  • Ikram_hhh
    Ikram ⚡️ (@Ikram_hhh) reported

    @momoalas93 @O2 It’s shocking how it is that bad I had much better connection on a coach journey going from Belgrade to Sarajevo much more consistent and present throughout

  • humantorch1036
    Johnny Storm (@humantorch1036) reported

    @O2 @Marty201023 Is anyone at @o2 awake? No customer service at all. Literally the worse network. I had a problem with Three and it was dealt with in 10 mins on their Live Chat.

  • humantorch1036
    Johnny Storm (@humantorch1036) reported

    Does anybody work for @o2 The customer service is non-existent. Sort it out.

  • justicenowxxx
    Savannah (@justicenowxxx) reported

    @O2 I responded and I hope no more generic emails rather than looking into the issue

  • Dezrezchez
    Cheryl Irving (@Dezrezchez) reported

    @O2 I am receiving updates already, however, I’ve just had my bill and because I have to switch my WiFi off to view it, I can’t because I have no signal. This has been ongoing for over a week now. It would be nice to have solutions not excuses!

  • JamesBlatch
    James Blatch (@JamesBlatch) reported

    I'm on @O2 When I leave the house I expect zero signal until I next get to Wifi. They appear to have given up maintaining their cell infrastructure.

  • justicenowxxx
    Savannah (@justicenowxxx) reported

    @O2 I have been ignored for a week by your complaints team. I am now in Mexico with no service at all despite your written assurances that Mexico is covered under my Inclusive Zone benefit. Complaint ref: C‑2707267834. Urgent senior‑level fix required today.