O2

O2 Outage Report in Chester, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chester, England 02/13/2026 10:35

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chester, England

The most recent O2 outage reports came from the following cities: Liverpool and Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomChester Phone
United KingdomLiverpool Phone
United KingdomEllesmere Port Internet
United KingdomLiverpool Phone
United KingdomFlint E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • Burkster76 Martin Burke (@Burkster76) reported from Widnes, England

    @MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help

  • KellieW88 Kellie Walters (@KellieW88) reported from Liverpool, England

    @O2 no service again 🙄🙄🙄🙄 shittest network

  • sandracw66 Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 how do i cancel my contract

  • JakeMoyles1 Jake ✌️ (@JakeMoyles1) reported from Liverpool, England

    Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼

  • ItsVickyBee Vicky Bee (@ItsVickyBee) reported from Liverpool, England

    @O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!

  • MrsFoot44 Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Liverpool, England

    @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

  • AgentLittleP Paul P (@AgentLittleP) reported from Liverpool, England

    Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!

  • Ffilly95 Ffi Davies (@Ffilly95) reported from Liverpool, England

    @O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!

  • NickToye Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • KarenWhiteFood Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @O2 **** off not with O2

  • Kev_Edwards Kev (@Kev_Edwards) reported from Liverpool, England

    @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

  • jess_hornee J E S S (@jess_hornee) reported from Bagillt, Wales

    O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....

  • GadgetMaze Meirion Thomas (@GadgetMaze) reported from Shotton, Wales

    @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Roya_Khatiblou Roya Khatiblou (@Roya_Khatiblou) reported

    @O2 Hi, I'm trying to switch back to you but cannot access my account or figure out how to switch my service back. There is no way to contact you for help on the website

  • DiggerPup Digger (@DiggerPup) reported

    @virginmedia @MVpincher @O2 Mines down too grrrrrr! Looks like will miss out in offers today 😕

  • jaanemin (@jaanemin) reported

    fix ur o2 prio app @O2 😡😡😡

  • alexgdowding Alex Dowding (he/him) (@alexgdowding) reported

    Ordered a black Friday sim only deal from @O2 and I've had zero contact from them since. Said it'd be 1-3 business days to arrive and it's now been almost two weeks. Live chat always busy, phoneline is no help, email has no response. Awful start to a contract

  • emilyroach505 Em roach (@emilyroach505) reported

    @O2 I ordered my new phone Saturday evening, and I am still waiting for the handset, it was placed under next day delivery. @dhlexpressuk have reported it stolen or missing, and o2 customer service aren't being helpful in the slightest. Livid beyond words.

  • Ally2378 Alexxxxx (@Ally2378) reported

    @O2 @ThreeUK both of your priority services are ridiculously ****.

  • ashsutt86 ashley sutton (@ashsutt86) reported

    @O2 with some of the worst customer service I think I have ever dealt with

  • JerusalemSpurs J Spurs (@JerusalemSpurs) reported

    @O2 are you experiencing network problems I have 0 signal

  • carlottawannabe Linds Garner (@carlottawannabe) reported

    @O2 hi are you having issues in the DA11 area at the moment? Both my phone and tablet are being incredibly slow and failing to connect with the internet

  • natalie_wakelin Natalie Wakelin (@natalie_wakelin) reported

    @Queenofthe80s @O2 Yes it's probably for the best. I don't want to ruin everyone's night cos of this awful cough. I'm going to struggle today travelling + getting through the concert