O2 outages and service status in Chester, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Chester, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Chester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
-
KLee (@Solsticebaby) reported from Ellesmere Port, England30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
-
Meirion Thomas (@GadgetMaze) reported from Shotton, Wales@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
-
James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
-
Pete Baston (@bearnetuk) reported from Buckley, Wales@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
-
Lucy Sharp (@LucySharpPR) reported from Eccleston, England@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
-
Ann Winsper (@pharmcat) reported from Ellesmere Port, England@O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking
-
Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
-
Karen White (@KarenWhiteFood) reported from Chester, England1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
-
Jon H (@jonh64) reported from Garston, England@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
-
Nikk McIntyre (@Cestrian_xbl) reported from Chester, England@O2 Since the merger the O2 signal has been shocking.
-
Dan snelson (@DanSnelson) reported from Widnes, EnglandSecond day of no service @O2 any idea of when it will be back up and running in wa8 area
-
Sandracw (@sandracw66) reported from Shotton, Wales@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
-
Ryan Davies (@ripinmypants) reported from Hope, Wales@O2 can someone help me regarding my order please
-
Ana Slimming World (@Anamantovani) reported from Saltney, Wales@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
-
Tom Jones (@tomjoneschester) reported from Saltney, Wales@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
-
Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England@O2 worst customer service in history.
-
Jamie Mc (@Jamie_McGaghey) reported from Garston, EnglandDisgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
-
Jan Rose (@JanRose61920860) reported from Christleton, England@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
-
Emma J (@EmmaJStrong) reported from Halewood, England@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
-
Rob T 🏴🏉 (@welshapplefan) reported from Sandymoor, England@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Victoria Anderton (@vmanderton) reportedYou are a bunch of robbing con artists. You've just lost a loyal customer of 18 years. You will not get another penny out of me. Canceling my direct debit and tomorrow going with EE @O2
-
Christopher Brown (@CBrown2612) reported@O2 @27rufus I have sent you a private message if you could help with a delivery
-
Lil_Missy (@Introvert_Head) reportedApparently there's an issue where I live with a mast and I've got no signal. When is this likely to be fixed?? @O2
-
john rowan (@jokewapo) reported@2gurlys1kupp @O2 @virginmedia Aye mate it’s horrible. I complained on live chat and got £30 off my bill. Told me it’s now been fixed but it’s still terrible. Virgin WiFi is just as bad.
-
𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reported@O2 You’re joking…right?! It’s not a handset issue - it’s a rubbish network and infrastructure issue!!
-
Padge (@fishboygtfc) reported@BennyBlanco22 @O2 @Apple Yep, I had a 5g signal but nothing loading up. Spoke to mates and they said the same. Had it for years, don’t know why I tolerated it. Entire villages I visited with work blacked out. So much better with ID/3.
-
don julio act a foolio (@semiloorexo) reported@O2 I have just sent you a dm as I need help
-
Loving York (@Onlywayisyork) reported@O2 possibly the worse company ever, ordered tablet, paid upfront cost, passed credit check yet try to checkout and get whoops! Contact @o2 support and their solution is to place a new further despite paying with a new credit check! #poorcustomerservice #avoido2 #o2
-
Nana_UTC ⭐⭐ (@AgyapongNana) reported@O2 No its i did tried to login and entered my verify my account enter the code but it send me straight back to login it keep saying something wrong i don't know what problem is with the app
-
Sarah H (@SarahWM45) reportedIf your phone doesn’t ring and can’t send messages because of zero signal for two years. When you want to leave should you pay the “early exit fee” ?? @MartinSLewis ? Because trying to talk to @O2 about it is made extremely stressful by their “system”.