O2

O2 Outage Report in Chester, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chester, England 11/29/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chester, England

The most recent O2 outage reports came from the following cities: Liverpool, Ellesmere Port and Flint.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomEllesmere Port Internet
United KingdomLiverpool Phone
United KingdomFlint E-mail
United KingdomRuncorn Phone
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • modtl11 Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • welshapplefan Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported from Sandymoor, England

    @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    going back to o2 network @o2 how do i send the PAC number so i can keep the same number

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • ImTHORNx THORNx (@ImTHORNx) reported from Liverpool, England

    @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼

  • EmmaJStrong Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • ChristineAnn63 Christine Doyle (@ChristineAnn63) reported from Liverpool, England

    @O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    @O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • JamesRoberts330 James Alan Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙

  • adamdumbleton87 Adam Dumbleton (@adamdumbleton87) reported from Liverpool, England

    Hoping someone at @O2 can help me I’m trying to access my

  • JanRose61920860 Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽

  • ecsg1798 E Charles (@ecsg1798) reported from Liverpool, England

    @O2 Hello I've an issue with my account and payment

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MsVanillaRose Bewitching Sexy Hag (@MsVanillaRose) reported

    .@O2 is trying to make excuses for charging me 2 pounds to send a short text. "Was it a premium text?" they ask. What the heck is that? They've never told me about those.

  • Faybee21 Fay Gibson (@Faybee21) reported

    @88ejackson88 @O2 I’m having the same bloody problem and go away tomorrow so left with a broken phone. I would have just gone to the Trafford centre if I’d known this!

  • anna_fatania Anna Fatania (@anna_fatania) reported

    @O2 what the point of giving us VIP for better service when no one even gets back to me? Emailed twiced and still no response & it’s been 2 months! O2 is a complete joke! Ive have the worst service! And have 4 lines with you! Can someone please get in touch! 😡

  • Epic_Kirsty Kiki (@Epic_Kirsty) reported

    @Sam_McK_88 @JayFrost1978 @O2 I've dealt with they fannies on the phone plenty for one lifetime. I'm actually waiting on an official reply to a complaint sent to their dedicated email address...on the 3rd March. Well over a month ago now.

  • Richard_U Richard Ullyott (@Richard_U) reported

    Dear @O2 why is 5G so slow in S2? 5G is supposed to be supper fast and reliable

  • ChrisTreen Chris Treen (@ChrisTreen) reported

    @O2 Thanks. I've always been able to connect before, but now when I try to connect it asks for a network password rather than asking me to login as an O2 customer.

  • RJakesEU Rob 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RJakesEU) reported from Manchester, England

    haha, just had an (obviously scam) phone call from someone who claimed to be from @O2 … when they asked how the service was and I said it was poor, they hung up

  • Sami_antha83 Sami (@Sami_antha83) reported

    @O2 so still no reply to my issue! After DM and answering security message. Stranded with no service #poorservice

  • therealVL v.lrealhair (@therealVL) reported

    Remind me why im still with @O2 the most unsupportive company with major customer service communication issues and extreme constant hold times!

  • Epic_Kirsty Kiki (@Epic_Kirsty) reported

    @ColeClayton1995 @O2 I've been trying to get someone from O2 to deal with my problems for over a month, chasing it up almost daily and I'm still no further forward.