O2 Outage Report in Chester, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Chester, England
The most recent O2 outage reports came from the following cities: Liverpool and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Chester |
Phone | |
| Liverpool |
Phone | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone | |
| Flint |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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Ana Slimming World
(@Anamantovani) reported
from
Saltney, Wales
@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@caville @O2 It was working this morning then come 12 it’s down.
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J E S S
(@jess_hornee) reported
from
Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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Anthony Seed
(@AnthonySeed5) reported
from
Liverpool, England
@LeeCruickshank9 @O2 Full signal at Walton 😎
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Ann Winsper
(@pharmcat) reported
from
Ellesmere Port, England
@O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking
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David Brindle
(@dbrindle92) reported
from
Liverpool, England
@AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon
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Rachel Connolly ☮
(@rachelconno) reported
from
Liverpool, England
@p_dundas @DixonsCarphone @BBCWatchdog @CPWTweets @O2 were still waiting for £160 they have owed us since November , as part of a "trade in" deal , on the phone every other day getting nowhere, they admitted they owe us but the refund never gets done , their customer service is horrendous #carphonewarehouse @CPWTweets
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Margaret Condron
(@CondronMargaret) reported
from
Liverpool, England
@O2 my direct debits came out a week later than it should have for some reason and I still owe for 1 of them. I keep trying to pay and its saying there's an issue with my payment and there shouldn't be.
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂
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Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
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Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
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Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Kalvin King
(@itskalvinking) reported
from
Liverpool, England
Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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leighpovall
(@ldp67) reported
@O2 Thanks for letting me know, however there is still no service and Vodaphone have switched off their service this morning
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Leona O'Neill
(@LeonaONeill1) reported
@Tiamaria64 @O2 I eventually got through today and the guy sorted the issue out in minutes, which was great. Their automated service is really frustrating and hard to navigate
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becca
(@RebeccaZoe) reported
@O2 hi you guys hve stopped replying in the middle of a DM thread. I really need help please !
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Sarah C
(@sarahs0904) reported
@O2 please help. You owe me £147 for a cancelled replacement handset and I want to cancel a contract. Been on hold for ages and been chasing the £ for weeks - can’t get a straight answer
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Maria Dillon
(@Tiamaria64) reported
@LeonaONeill1 @O2 Me too, 5 calls ended same today. There's no signal most days for my mum's phone and I'm still waiting on them now getting back. Bloody frustrating
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becca
(@RebeccaZoe) reported
@ldp67 @O2 Having a similar problem - joined on Thursday and number still not been switched at all! Regretting joining...
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Kev
(@kassborra) reported
Hey guys @O2 Had really slow data for over 24 hours now in NN1 4RR. Checker states there is a problem with a nearby mast. Any ideas on a timescale for repairs. 🙏 Thanks, Kev
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Matt Holloway
(@Mattaaay21) reported
Really frustrated at the customer care I’ve received when trying to have an early upgrade my contract paying nearly £500 to do so, then more hassle because the order is incorrect by no fault of my own and it’s not sorted - coming up to a week!#nothappycustomer @O2
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Arthur Curry
(@aquaman4002) reported
Why is Pay Monthly worse than PAYG? For Xperia L4 Pay Monthly 12 month contract is £28 per month = £336 £13 device * 12 = £156 £15 tariff * 12 = £180 5GB PAYG for 12 months is £240 (£96 cheaper) £120 device £10 PAYG * 12 months = £120 6GB No incentive to be loyal customer? @O2
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Janine Tranmer
(@janine_tranmer) reported
Been on My2 to amend tariffs, screen is blank chatbox not working. What’s going on @O2 #frustrating