O2 outages and service status in Chester, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Chester, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Chester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Steve Aspinall (@SteveyAsp) reported from Runcorn, EnglandWow @O2 Customer Service is the worst I’ve come across
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Glen Owen (@glenaowen) reported from Chester, England99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England@O2 worst customer service in history.
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Dan snelson (@DanSnelson) reported from Widnes, EnglandSecond day of no service @O2 any idea of when it will be back up and running in wa8 area
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Sam Kavanagh (@samkavanagh09) reported from Sandymoor, Englandgoing back to o2 network @o2 how do i send the PAC number so i can keep the same number
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KLee (@Solsticebaby) reported from Ellesmere Port, England30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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Ann Winsper (@pharmcat) reported from Ellesmere Port, England@O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking
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Martin Burke (@Burkster76) reported from Widnes, England@MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠
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James Roberts (@JamesRoberts330) reported from Halewood, EnglandCouldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧
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Steve Simpson (@stevegsimpson) reported from Garston, England@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Pete Baston (@bearnetuk) reported from Buckley, Wales@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
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Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Sandracw (@sandracw66) reported from Shotton, Wales@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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J E S S (@jess_hornee) reported from Bagillt, WalesO2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Karen White (@KarenWhiteFood) reported from Chester, England1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Jon H (@jonh64) reported from Garston, England@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Paul Lees (@PLees321) reported from Garston, England@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rod Clarke (@Arfurgolf) reported@O2 why are your customer services refusing to replace a brand new 16 day old iPhone 17 . It’s faulty and they are making life very difficult. Worst customer care ever.
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hanmark (@hanmark) reported@TomTugendhat @O2 @EE Tom doesn't use bike lanes or crossings so nobody else should be able to. Tom likes to show off that he lives in a more expensive area than you but thinks your tax should solve his connectivity problems. Tom hasn't heard of broadband or WiFi. Don't be like Tom.
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Kieran Moss (@KieranMoss16) reported@TomTugendhat @O2 Can’t travel more then 2 mins down the road while driving without phone signal cutting out and the call disconnecting.
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Lee - WildMonkeyUK (@WildmonkeyUk) reported@O2 @TomTugendhat You gaslighting *******. 5G in places like Manchester centre is like being back on one2one using WAP it's that's ******* slow. Stop paying out board members and upgrade your bloody network!
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Simon Denye (@simondenye) reported@VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2
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BAMMBAMM57 (@Bamm_Bamm57) reported@O2 signal is absolutely rubbish! New iphone17 pro max New SIM card and it still lets me down!! @EE @vodafone
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Luke Alexander (@LukeAlexanderpr) reported@TomTugendhat @O2 Go on your mobile data settings and turn your signal to “5G on” not automatic!
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Andy Furnival (@AndyFurnival2) reported@TomTugendhat @O2 EE are just as bad. All networks believe the utter bollocks they peddle that coverage is fantastic. It was better when it was 3G. If only there was a regulator that could put an end to theoretical coverage maps 🤔
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BrawdyHawk (@BrawdyHawk) reported@TomTugendhat @O2 @EE Never mind, once the new uber Embassy at Royal Mint Court is up & running there will be many more Cells popping up & coming on stream to help with harvesting all the data whizzing around our Capital. Perhaps you'll be able to tether onto some of these, just be aware of spoofs!
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Kevin Thomas FINSTR 🏴 🇪🇺 🇺🇦 (@kevinxt) reported@TomTugendhat @O2 We also found that O2 were concentrating 5G in City/Built Up areas. That was 2 years ago, not sure if the roll out is still on going. If you are using mobile at home you can link to your router for a better service. All the best with it 👌