O2

O2 Outage Report in Chester, England

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The latest reports from users having issues in Chester come from postal codes CH2.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chester, England 01/13/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chester, England

The most recent O2 outage reports came from the following cities: Chester and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester Phone
United KingdomLiverpool Phone
United KingdomEllesmere Port Internet
United KingdomLiverpool Phone
United KingdomFlint E-mail
United KingdomRuncorn Phone

Community Discussion

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O2 Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 have confirmed issues since 12:09 #o2down

  • goalie310 Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England

    @MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

  • lindseyjthom Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @O2 **** off not with O2

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • Jamie_McGaghey Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

  • shanklyshop Official Shankly Merchandise (@shanklyshop) reported from Liverpool, England

    @O2 I’m having more issues with this network, possibly the worst network I have ever been on

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 is there any issues with the network in Liverpool

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MeghanBarnes95 Meghan Barnes (@MeghanBarnes95) reported

    @O2 @GoodThingsFdn @virginmedia Another bag of **** just like your priority app. Selling tickets to touts that re-sell for silly amounts!

  • RicMG99 Richard Greenwood 🔶 (@RicMG99) reported

    @sazmeister88 @virginmedia @O2 There is a problem in CMK, but I'm not sure if it is lack of signal or lack of bandwidth for everyone trying to use it. My phone regularly says it has G3 or G4 there, but then refuses to send/receive data. The signal exists but is useless for any practical purposes.

  • craigyoung79 craig young (@craigyoung79) reported

    @O2 So 7 days since I sent the initial email and still no reply or co tact regarding the issues.

  • Christhefish86 Chris (@Christhefish86) reported

    @O2 General sale was just as bad, if not worse @peterkay_co_uk it's the fact there are countless tickets on Viagogo that is causing the biggest annoyance.

  • Superlism MC (@Superlism) reported

    @O2 hey, I seem to be an expert at finding where your network is terrible. How is it in central Maidenhead with 2 bars of 4G my download speed is 1mbps. Fancy putting a bit of work into your coverage?

  • DianeHarding66 Diane Harding (@DianeHarding66) reported

    @peterkay_co_uk Was let down by @O2 joined gen public sale this morning, 95k in the que @TicketmasterUK . Still 75k in que 2 hrs and resale tickets already on ticketmaster. Why allow 10 tickets pp when such high demand. I have no chance - Leeds sold out now. Many disappointed people. shocking!

  • SebbyHaughtonf1 Luke Haughton (@SebbyHaughtonf1) reported

    @O2 The service your lot provide me is an absolute disgrace nearly £50.00 a month to never ever receive signal when I’m in a crowded space or in a building. So unbelievably pathetic

  • WorstGamer20 Worst Gamer (@WorstGamer20) reported

    @O2 "We're sorry not all customers were successful". No mention of a sorry for your system catastrophically failing? Almost noone able to access it. What's the point of advertising a totally broken product? Plenty of tickets on ViaGoGo though. O2 Priority must work for scammers.

  • Bongoharris72 John Thundergun (@Bongoharris72) reported

    @O2 @GoodThingsFdn @virginmedia Does anyone reply to your messages? I’ve been waiting 7 days for a reply there and email. Been promised 2 calls from yourself which never happened, your web chat is useless and they don’t help with anything.

  • DianeHarding66 Diane Harding (@DianeHarding66) reported

    @peterkay_co_uk Was let down by @O2 joined gen public sale this morning, 95k in the que @TicketmasterUK. Still 75k in que 2 hrs and resale tickets already on ticketmaster. Why allow 10 tickets pp when demand so high. I have no chance - Leeds sold out now. Shocking!