O2

O2 Outage Report in Chester, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chester, England 02/20/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chester, England

The most recent O2 outage reports came from the following cities: Liverpool and Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomChester Phone
United KingdomLiverpool Phone
United KingdomEllesmere Port Internet
United KingdomLiverpool Phone
United KingdomFlint E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • Kev_Edwards Kev (@Kev_Edwards) reported from Liverpool, England

    @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

  • jess_hornee J E S S (@jess_hornee) reported from Bagillt, Wales

    O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

  • NickToye Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • MrsFoot44 Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • sandracw66 Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills

  • Ffilly95 Ffi Davies (@Ffilly95) reported from Liverpool, England

    @O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 how do i cancel my contract

  • AgentLittleP Paul P (@AgentLittleP) reported from Liverpool, England

    Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!

  • JakeMoyles1 Jake ✌️ (@JakeMoyles1) reported from Liverpool, England

    Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Liverpool, England

    @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

  • GadgetMaze Meirion Thomas (@GadgetMaze) reported from Shotton, Wales

    @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

  • Burkster76 Martin Burke (@Burkster76) reported from Widnes, England

    @MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....

  • KellieW88 Kellie Walters (@KellieW88) reported from Liverpool, England

    @O2 no service again 🙄🙄🙄🙄 shittest network

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @caville @O2 It was working this morning then come 12 it’s down.

  • ItsVickyBee Vicky Bee (@ItsVickyBee) reported from Liverpool, England

    @O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!

  • KarenWhiteFood Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ealingowl John Drabble (@ealingowl) reported

    @O2 tried sending you a direct message about the issues I’m having. You’ve ignored it. Can’t get anyone in your customer service department to sort it. Useless.

  • MacandTG TG Ω #RTSV (@MacandTG) reported

    So far I've been with @O2 for less than 2 months. - Sim arrived very late (promised a half price discount on the next month) - Didn't recieve said discount - Awful service wherever I go - Never able to speak to a Customer Service rep because they're busy

  • emmafrmgla emma (@emmafrmgla) reported

    @O2 please help, I can't get an update on my order of iPhone 14 Pro max of collection of stock when ordered on 14/09/2022 and expected on 14/10/2022, I'm not without due to changing network.

  • Earl_67 Earl Dawkins (@Earl_67) reported

    @O2 I have never had a problem with 02 until today and I am fuming. They’re making their problem my problem and it will impact my credit rating negatively. I’ve changed my billing date and I have since been billed pro rata only to start being harassed since this morning

  • devilwotsits ༼༽པ༠d། x༩ཥ༼༽ (@devilwotsits) reported

    @o2 customer for 8 years, just spent 13 mins on chat, that was just to get past security questions then another 8 mins to ask for o2 switch up to be taken off my account, then put though to a dedicated team who say I dont have it, app clearly says I do, nah. Adios o2

  • bobbyiscreative Robert Smith (@bobbyiscreative) reported

    @O2 I have been waiting since 5th October for @02 to refund my deposit of £220. Pathetic customer service @02 awful way to treat customers, no call back communication.

  • John_Guy1 John Guy (@John_Guy1) reported

    @EnglandRugby @autumnnations @O2 Poor selection. There have been few good players in form in the league and yet get overlooked. Obviously Eddie got few favourites in the squad to keep them happy at all cost!

  • 2legit2quitUk Mr Jones (@2legit2quitUk) reported

    @O2 No it’s ok I was talking to another member of staff who also couldn’t help with my bill and seem 02 don’t want to look after people who been with them for ten plus years.

  • j0hnhill Across the Pond🇬🇧🇺🇸 (@j0hnhill) reported

    @O2 your service in WS14 is worse than useless, no 4G no signal all beware if your moving to Lichfield!

  • Earl_67 Earl Dawkins (@Earl_67) reported

    @O2 this is a problem that needs to be sorted fast or else I’m off. I’m feeling very disgruntled at the moment.