O2 Outage Report in Chester, England
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The latest reports from users having issues in Chester come from postal codes CH1 and CH4.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (18%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chester, England
The most recent O2 outage reports came from the following cities: Liverpool, Runcorn, Chester, Wrexham and Hawarden.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Runcorn |
Phone | |
| Runcorn |
Wi-fi | |
| Chester |
Phone | |
| Chester |
Phone | |
| Wrexham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills
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Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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Ffi Davies
(@Ffilly95) reported
from
Liverpool, England
@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
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Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 how do i cancel my contract
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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Martin Burke
(@Burkster76) reported
from
Widnes, England
@MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🦊😷
(@_AndreaUrbanFoX) reported
@O2 Sim u sent doesnt work. Says sim 1 no provisioned or something like that. Do your sims fit in a S21?
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meg💕
(@megangrace_96) reported
Imagine one of your customer advisors putting the phone down on you because they don’t know how to do their job @O2 shocking.
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Lloyd Parker
(@lloydparker89) reported
@O2 been trying to talk to someone all day get on and agents now busy can you help? It’s a bill query if doesn’t get resolsved will cancel DD tonight and get money back in morning please help
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Phil Howard
(@rockamassive) reported
@O2 any reason my signal is 3G in Hazelgrove when it was 4g? Seems to be happening every where, I have the worst signal to friends on other cell providers. My phone is an iPhone 13pro 5g and yet to sample 5G other than Man City centre!!
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Jase O'T
(@Jase_OT) reported
@O2 it is impossible to use your on line messaging service as your agents ante always busy. How else can I get advice regarding me account?
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mw
(@Manc2001) reported
@O2 02 is my network. In my O2 account I have a difficult number
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ryan smith
(@RyanSOriginal) reported
Bereavement is bloody hard!! However credit must go to the professionalism and over beaming great customer service at both @O2 and @BTGroup for taking the time to talk with me this afternoon!! Good customer service can be hard to find, but those 2 people had more than enough!!
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reeree
(@reeree12231983) reported
@O2 Yes I am and your colleague hung up on me this morning. I want to raise a complaint about that too
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S
(@s_a_l_k) reported
@O2 Hi O2. I just tried calling my mum who is with yourselves. She didn’t answer and rather getting her voicemail I get out through to 101!? Never happened before. Her friend, who is on a different network to myself has called her and got the same issue. Any help please?
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Gary Elsey 🏴
(@GaryElsey) reported
@O2 @VMO2News 1/3 I’ve just been sent a letter threatening to take me to court for an account I don’t have. Your customer service confirms the SIM card has never been used. I can’t pass the security check as I have never set an account up with you.