O2 Outage Report in Chester, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Chester, England
The most recent O2 outage reports came from the following cities: Liverpool, Ellesmere Port and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone | |
| Flint |
||
| Runcorn |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Steven Tattum #KeepWalesSafe 💙
(@modtl11) reported
from
Connah's Quay, Wales
@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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ɪᴀɴ ᴘʏᴇ
(@ianpyeiseboe) reported
from
Widnes, England
@michael_battye @O2 They are awful
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
@O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.
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Glen Owen
(@glenaowen) reported
from
Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.
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Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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leejlewis
(@LeeJLewis) reported
from
Liverpool, England
@O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Pete Baston
(@bearnetuk) reported
from
Buckley, Wales
@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧
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Ryan Davies
(@ripinmypants) reported
from
Hope, Wales
@O2 can someone help me regarding my order please
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2
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Jon H
(@jonh64) reported
from
Garston, England
@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Minns 🏳️🌈
(@katie_racklyeft) reported
@O2 your store in Derby were absolutely phenomenal today. Got me a great deal on the phone I wanted in 30 minutes because I was in a desperate situation for it. Absolutely incredible customer service. Couldn’t rate it highly enough.
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Joseph Lipson
(@joelipo) reported
@O2 @needspacenasa Pointless Dionne. They don’t care as soon as you take out a contract. Shittest customer service ever
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Sammy Rall
(@sammy_rall) reported
@O2 why is your customer service so shocking!!! No one rings back and continuous technical issues apparently means I’m still without my number after 10 days!!! Going around in circles with lie after lie!!
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Jay Rickers
(@JayRickers) reported
@O2 Im having issues trying to add my company discount on O2 open, gone through validation, now its saying' we are encountering some technical difficulties. Try again later. Been like it all day.
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Chloe//🔺
(@doom__daze) reported
Can’t believe I’m on the phone to @O2 for a THIRD time this week after being told I would be called back and have my issue sorted nearly an hour ago. Left work early and gone without dinner to be ready for this call. Do better.
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woͦrͬmͫ?
(@wylvieshitfield) reported
@O2 Im in corfu, Greece - how do I manual select a network? I received a text saying welcome to Greece so didn't think it'd be a problem. Checked i had Europe roaming data. Can I have a refund?
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Beckie Hall
(@beckieJhall) reported
@O2 can someone contact me ASAP please. I was lied to and have the transcript to prove this by customer service, hung up on by your staff and sold false information.
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Qasim
(@qasim_choudry12) reported
@O2 no signal im E176JR for 4/5 hours now whats going on?? I am missing out on important calls. Fix this issue asap please
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Jamie
(@jammiejam93) reported
@scottsyns @O2 Depends what area you live in mate. Have you even checked coverage in your area on o2? If it’s bad in general, would be worth going on another network. I live in a central area so get good signal and never had an issue of 3G, 4G or 5G.
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ChrisHampele
(@ChrisHampele) reported
@O2 do you see the problem yourselves? I can re-create it on multiple machines with multiple postcodes ..which means i can't order what I need urgently..do you have any idea on timing yet?