O2

O2 Outage Report in Chester, England

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The latest reports from users having issues in Chester come from postal codes CH2.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chester, England 01/13/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chester, England

The most recent O2 outage reports came from the following cities: Chester and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester Phone
United KingdomLiverpool Phone
United KingdomEllesmere Port Internet
United KingdomLiverpool Phone
United KingdomFlint E-mail
United KingdomRuncorn Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    @O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • modtl11 Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    going back to o2 network @o2 how do i send the PAC number so i can keep the same number

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽

  • adamdumbleton87 Adam Dumbleton (@adamdumbleton87) reported from Liverpool, England

    Hoping someone at @O2 can help me I’m trying to access my

  • ChristineAnn63 Christine Doyle (@ChristineAnn63) reported from Liverpool, England

    @O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • JanRose61920860 Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • ImTHORNx THORNx (@ImTHORNx) reported from Liverpool, England

    @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

  • JamesRoberts330 James Alan Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙

  • EmmaJStrong Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

  • ecsg1798 E Charles (@ecsg1798) reported from Liverpool, England

    @O2 Hello I've an issue with my account and payment

  • welshapplefan Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported from Sandymoor, England

    @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • IoIjenkins 𝚠𝚊𝚕𝚕𝚒𝚜 𝚐𝚘𝚝 𝚜 𝚠𝚘𝚛𝚍𝚎𝚍 :( (@IoIjenkins) reported

    i might get absolutely zero signal/service on @ee but i’d rather than that ever have to deal w @o2 ever again

  • l0rdb1r0n Lord B (@l0rdb1r0n) reported

    Absolutely disgusting @O2 a near 4% increase year on year on top of RPI increases is absolutely disgusting when most of the nation are struggling financially because of the last 18 months! You'll be losing a customer in me unless that's reviewed and reversed. 14yrs a customer

  • Wandering_Sue Sue (@Wandering_Sue) reported

    @O2 Refresh doesn't work and tried various computers. This link works. So working with sky isn't inspiring me to stay with you

  • xdelboyx jon (@xdelboyx) reported

    @O2 I had a note 10 that never worked when showing 4g+ and now I have an s21 5g that also doesn't work when showing 4g+ and I have never even seen 5g on it. Advice from Facebook 02 was to turn off 4g. Not very helpful.

  • LaurenNSloan Lauren Sloan (@LaurenNSloan) reported

    Hey @o2 none of your links work in an email about tariff changes you just sent me and I it won’t let me speak to an advisor either. Can you help please?

  • IoIjenkins 𝚠𝚊𝚕𝚕𝚒𝚜 𝚐𝚘𝚝 𝚜 𝚠𝚘𝚛𝚍𝚎𝚍 :( (@IoIjenkins) reported

    @o2 ur customer service team need a few (a lot) more training

  • AbieeOliver Abiee Oliver (@AbieeOliver) reported

    @O2 why can’t I change my password? It’s asking me for my first school that I attended and it’s saying it’s not the answer I provided, when I clearly remember what school it was! I tried my last 4 bank card numbers and it still wouldn’t accept! Help, please!

  • Lewis2488082195 Lewis24 (@Lewis2488082195) reported

    @O2 I did a comprehensive survey when I was at uni and determined only retards, nonces and homeless people choose O2 as their phone network! All the well-educated and clever people use EE instead

  • NightMareAlec NightMare (@NightMareAlec) reported

    @DirectTechYT @EE @O2 Got a good deal on EE eventually. Pretty much kept the price I was paying for the Pixel 3 but now have 4 times the data. O2s service is so bad here so it has to be EE

  • Food4TheSouls_ Lee Wood 🍊 (@Food4TheSouls_) reported

    @O2 Hand on heart, I never complain about poor service as most of the time there's some substance to why its occurred. But honestly, I can't explain what has been going on since Friday on your end since trying to upgrade. I would love to be able to show you to make improvements.