O2 outages and service status in Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Chester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Community Discussion
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O2 Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Emma J (@EmmaJStrong) reported from Halewood, England@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England@O2 worst customer service in history.
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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Jamie Mc (@Jamie_McGaghey) reported from Garston, EnglandDisgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Dan snelson (@DanSnelson) reported from Widnes, EnglandSecond day of no service @O2 any idea of when it will be back up and running in wa8 area
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Steve Aspinall (@SteveyAsp) reported from Runcorn, EnglandWow @O2 Customer Service is the worst I’ve come across
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Dr. maria skinner (@SkinnerMaria) reported from Chester, England@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Rob T 🏴🏉 (@welshapplefan) reported from Sandymoor, England@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Steve Simpson (@stevegsimpson) reported from Garston, England@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Sandracw (@sandracw66) reported from Shotton, Wales@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Martin Burke (@Burkster76) reported from Widnes, England@MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠
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Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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Nikk McIntyre (@Cestrian_xbl) reported from Chester, England@O2 Since the merger the O2 signal has been shocking.
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KLee (@Solsticebaby) reported from Ellesmere Port, England30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Paul Lees (@PLees321) reported from Garston, England@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Sam Kavanagh (@samkavanagh09) reported from Sandymoor, Englandgoing back to o2 network @o2 how do i send the PAC number so i can keep the same number
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Josie (@josieshmelon) reported@O2 tried to add an Apple Watch to my contract and it gets to the review and then when I press submit says there’s an error and to call 202 but they can’t do anything? Is the website down?
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Richard Dawson (@RWMDAWSON) reported@O2 To be honest, if you can that will be more infuriating. As a customer why would you make me chase a better deal over different platforms. Anyway I want a pixel 5, I can buy one and get a sim deal with 12gb of data and it works out £771.80 over 2 years. Can you match or do better?
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Rhian Linecar (@rhianlinecar) reported@johnthejack Yes, we do! No chance of relying on mobile here. 😢🤬 Mobile signal and internet hopeless despite being so close to the City Centre. @O2
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Adam Peck 💙 (@adzpeck) reported@O2 How do i get help with this issue?
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Daggy33 (@Daggy332) reported@O2 I'm thinking of joing your network with one of your SIM only deals. But will it support esim. I have galaxy watch and its important this is supported with my phone
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Bertie Bennett (@bennett_bertie1) reported@O2 on phone to your customer services, been on hold for about ten minutes as I asked something really complicated. How to upgrade a data plan. Useless and unhelpful staff
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Nicola McKay 💙 (@elliott_nicola) reported@CPWTweets @O2 Hi Sam. Thanks for your reply. Could it be the phone is already unlocked? It was bought on contract around 4 years ago, so I assumed it was. I can't check as my contract still with O2, but wanted to send the phone to a relative whose phone has broken.
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Lauren Riley (@LaurenRiley85) reportedHi @O2 Trying re-set my password. Get a message saying I'll get 2 texts within 60 seconds, the 2nd with a code. 2nd text doesn't arrive within 60 seconds & then when I put the code in, it says it's invalid. Can you help please?
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Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported@O2 But you said an O2 customer can pick whatever specific number they like that can cost £100 + VAT to £1,000 + VAT?
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Rupert Thurston (@r_thurston) reported@O2 thoroughly unimpressed with your o2 recycle service and now understand why you keep it at arms length. Had sent off my old handset. Now just noticed money taken back off my bill without communication or return of handset!