O2 Outage Report in Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Chester, England
The most recent O2 outage reports came from the following cities: Liverpool and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Liverpool |
Internet | |
| Chester |
Phone | |
| Liverpool |
Phone | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@caville @O2 It was working this morning then come 12 it’s down.
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 how do i cancel my contract
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills
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Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
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Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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Martin Burke
(@Burkster76) reported
from
Widnes, England
@MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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J E S S
(@jess_hornee) reported
from
Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Ffi Davies
(@Ffilly95) reported
from
Liverpool, England
@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ant Haigh (Safe in Our World Ambassador)
(@anthaigh) reported
Well hello @O2 I just want to say what absolutely terrible customer service you have! We have sent our phone in for repair nearly a month ago! It has taken 5 hours of calls to get a phone sent back to us only to receive one that is locked to a private company and can’t be used!
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Mary Mary 🇪🇺 🌹 💙🇵🇸 🇺🇦
(@roaringjester) reported
@O2 Thanks ok. I received this message “Looks like a nearby phone mast isn’t working as it should, sorry. Our engineers will be on the case already, and your service might come and go until we fix it.”
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Billion Dollar Brain #MDANT
(@harryhpalmer) reported
How can @O2 5G signal suck so badly in Central London/ Notting Hill? FFS.
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Th3DadBod
(@TonyKeen19) reported
@O2 @DanyeWest82 @O2 Maybe don't pay your shareholders upwards of 400 million and plow some of that into your network instead of asking bil payers to pay it?
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Lex
(@LexTul1) reported
@O2 Hi can you please help my Mother with her contract she has as she's been struggling to find help regarding an issue. Please please please
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no
(@gurlbye888) reported
@O2 ISTG YOUR SERVICE IS USELESS I WAS PROMISED A CALL BACK AND NEVER GOT ONE. I RAISED A COMPLAINT AND YOUR STUPID COMPLAINTS TEAM WONT HELP NOR WILL YOUR STUPID FRAUD TEAM I LITERALLY HAVE THE FRAUDULENT IPHONE WAITING TO BE SENT BACK SO CAN YOU PLEASE ARRANGE TO PICK IT UP
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Becki Morgans
(@becki5633) reported
@O2 I need urgent help. My mobile number is stuck in a "migration loop" between your old/new systems. I’ve been without service for 7 days,I’ve lost access to my WhatsApp I’ve filled out the forms but need a manual technical override.someone from the back-end team please DM me?
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Steve Pluta
(@stevepluta) reported
@O2 Hi there. When are you going to fix the issue using the priority Greggs reward at their franchise stores? Your t’s&c’s on the app only mention moto stores won’t accept.
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🦈 Citygal73 🦈 💜🤍💚
(@sharkt3am) reported
@O2 how hard is it to get a call divert from a landline to your mobile number??? It must be very very hard because despite several calls to your Customer Services and being assured it’s sorted it’s still not working and it’s saying we do not have this facility 😡
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Phil 🇪🇺🇫🇷🇬🇧🇪🇸🇸🇪🇷🇴
(@Philbig83) reported
@O2 @DanyeWest82 That’s great news but everyone invests in their network. BTW, I just moved from O2 to Spusu for the same reason. £3.9 a month, EE network, 3Gb, 500 minutes, 500 SMS, 1GB of EU roaming and no increases in April.