O2

O2 Outage Report in Chester, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Chester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Chester, England 03/28/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chester, England

The most recent O2 outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomChester Phone
United KingdomLiverpool Phone
United KingdomEllesmere Port Internet
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • AgentLittleP Paul P (@AgentLittleP) reported from Liverpool, England

    Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!

  • NickToye Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • itskalvinking Kalvin King (@itskalvinking) reported from Liverpool, England

    Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼

  • KarenWhiteFood Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • jess_hornee J E S S (@jess_hornee) reported from Bagillt, Wales

    O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

  • dbrindle92 David Brindle (@dbrindle92) reported from Liverpool, England

    @AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Liverpool, England

    @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

  • JakeMoyles1 Jake ✌️ (@JakeMoyles1) reported from Liverpool, England

    Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼

  • Kev_Edwards Kev (@Kev_Edwards) reported from Liverpool, England

    @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

  • Anamantovani Ana Slimming World (@Anamantovani) reported from Saltney, Wales

    @O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @caville @O2 It was working this morning then come 12 it’s down.

  • GadgetMaze Meirion Thomas (@GadgetMaze) reported from Shotton, Wales

    @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

  • rachelconno Rachel Connolly ☮ (@rachelconno) reported from Liverpool, England

    @p_dundas @DixonsCarphone @BBCWatchdog @CPWTweets @O2 were still waiting for £160 they have owed us since November , as part of a "trade in" deal , on the phone every other day getting nowhere, they admitted they owe us but the refund never gets done , their customer service is horrendous #carphonewarehouse @CPWTweets

  • AnthonySeed5 Anthony Seed (@AnthonySeed5) reported from Liverpool, England

    @LeeCruickshank9 @O2 Full signal at Walton 😎

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    @xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂

  • KellieW88 Kellie Walters (@KellieW88) reported from Liverpool, England

    @O2 no service again 🙄🙄🙄🙄 shittest network

  • ItsVickyBee Vicky Bee (@ItsVickyBee) reported from Liverpool, England

    @O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!

  • LucySharpPR Lucy Sharp (@LucySharpPR) reported from Eccleston, England

    @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 how do i cancel my contract

  • CondronMargaret Margaret Condron (@CondronMargaret) reported from Liverpool, England

    @O2 my direct debits came out a week later than it should have for some reason and I still owe for 1 of them. I keep trying to pay and its saying there's an issue with my payment and there shouldn't be.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Helenbatty5 Helen batty (@Helenbatty5) reported

    @AlistairN80 @TicketmasterUK @O2 have you had any luck getting in? cant find any info if the site is down

  • ZGamePaul Paul McConkey (@ZGamePaul) reported

    @O2 worst service on the mobile planet, without doubt! Nearly 40 minutes on hold. 3 different people from 3 departments. None could resolve the issue. Not to mention their **** Turpin approach to billing @MartinSLewis time mobile companies auto amended bills when out of contract!

  • Ms_MarP Martina Portanti (@Ms_MarP) reported

    @virginmedia @TheBHF @O2 Dear virginmedia. What a crap service you provide. No Internet since 10am this morning, service status page say no problem while automated phone service says loss.of connectivity because you are upgrading. No decency of informing.10 years, literally last straw, I am cancelling

  • bluegaschris chris fear (@bluegaschris) reported

    @O2 Not letting people leave their not fit for purpose phone service

  • han_moulder Hannah (@han_moulder) reported

    @O2 it is three minutes past ten and your priority tickets for Tom Jones in Cardiff are showing as unavailable on ticketmaster. Please fix this.

  • KI55andTELL D (@KI55andTELL) reported

    @O2 No signal in the SS17 area for the past 2 days. When will the mast be fixed pls?

  • aaraein1001 Aarona (@aaraein1001) reported

    @O2 Sorted now but it hasn’t been a good experience so far trying to contact customer services. Please look in to hold times.

  • kult_kayleigh Kult Kayleigh (@kult_kayleigh) reported

    @O2 I have a billing problem, I've sent you a DM and I'm trying not to freak out. I have bad anxietyyyy =_= Please get back to me as soon as you can! Thanks x

  • h_tudge Hayley (@h_tudge) reported

    @O2 can I buy tickets for a friend and her family via o2 priority? I will not be attending. It’s for Tom Jones. I have tried to find info on their page but have had zero success. Help. @cardiff_castle thanks

  • PaulLeahair Paul Leahair (@PaulLeahair) reported

    @O2 Working in different places every week and being able to get a signal and 4G 🙄