O2 outages and service status in Saltney, Wales
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- O2 generated 0 outage signals in the last 24 hours around Saltney, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Saltney, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Saltney, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Saltney, Wales
Latest outage, problems and issue reports in Saltney and nearby locations:
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Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England@O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills
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Jon H (@jonh64) reported from Garston, England@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Paul Lees (@PLees321) reported from Garston, England@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Nick Toye (@NickToye) reported from Mold, Wales@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Dr. maria skinner (@SkinnerMaria) reported from Chester, England@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Pete Baston (@bearnetuk) reported from Buckley, Wales@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
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Jamie Mc (@Jamie_McGaghey) reported from Garston, EnglandDisgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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KLee (@Solsticebaby) reported from Ellesmere Port, England30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Ann Winsper (@pharmcat) reported from Ellesmere Port, England@O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking
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Lucy Sharp (@LucySharpPR) reported from Eccleston, England@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Adam Griffiths (@AdamGrif1) reported from Penycae, Wales@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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Nikk McIntyre (@Cestrian_xbl) reported from Chester, England@O2 Since the merger the O2 signal has been shocking.
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Tom Jones (@tomjoneschester) reported from Saltney, Wales@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Rob T 🏴🏉 (@welshapplefan) reported from Sandymoor, England@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Ana Slimming World (@Anamantovani) reported from Saltney, Wales@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Steve Aspinall (@SteveyAsp) reported from Runcorn, EnglandWow @O2 Customer Service is the worst I’ve come across
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Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Permanently Exasperated (@MrHenryFH) reported.@O2 - Are your call centres in the U.K.? I need to speak to yourselves about something and due to hearing issues I need to speak to someone who can converse in clear English. Ta.
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Dan Roberts (@Dan_Roberts21) reportedMy @O2 signal has been so bad for weeks now, hardly get any now it’s shocking, phone and internet signal for over £60 and can’t use it
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mark callow (@markcallow10) reported@O2 @ad_moran4 You are a joke you have the worst coverage ever and couldn’t give a ****
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I.C (@IanCockerill2) reported@O2 has anyone else ever had a promise that O2 would call to sort out a serious mistake on their part, only for them not to call at all? Clear lack of customer service response demands another complaint! This company wouldn’t know customer service practice if it fell on its head!
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Ed Scott (@EdScottLondon) reported@ad_moran4 @EE @O2 Deffo look around. Lebara are on the Vodafone network which is better quality than O2. No annual price rises which O2 do now.
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Kathryn Langran (@KathrynLangran) reported@O2 is there aSignal problem in the GU22 area please ?? As I’ve had no signal for 3 hours.
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Positive United Fan (@PostiveManu) reported@O2 Multiple, I live in sittingbourne its bad. Home, work, bad. Leicester to see family bad. Bournemouth weekend away, bad. Your status thing says its fine. Im not here to moan about it more just to ask can you do anything about it? And honestly, why is it the worst its ever been?
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Wayne Tuckwell 💚🖤 (@waynetuckwell) reported@Lord_Viridis @O2 And what about my issue @O2 it’s not like I want to pay my bill or anything!
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Isadora (@Isa_Yolina) reported@O2 It looks like Blue Mondays is broken for everyone anyway, I'll just try again later if I remember to
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Misfits World 🎮📸🕹🎦 (@MisfitsWorld20) reported@princessmel_87 @O2 Some kinda spin to win thing now & they say its only in the app but as u know when u click to enter it automatically opens to the mobile Internet which they now say isn't where it's meant to be, hopefully they'll fix it & give another chance to everyone,