O2 Outage Report in Saltney, County of Flintshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Saltney, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Saltney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Saltney, County of Flintshire, Wales
The most recent O2 outage reports came from the following cities: Runcorn, Neston and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn |
Internet | |
| Runcorn |
Internet | |
| Neston |
Total Blackout | |
| Queensferry |
Phone | |
| Neston |
Phone | |
| Wrexham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Saltney, Wales
Latest outage, problems and issue reports in Saltney and nearby locations:
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
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Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 how do i cancel my contract
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Steven Tattum #KeepWalesSafe 💙
(@modtl11) reported
from
Connah's Quay, Wales
@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Rob T 🏴🏉
(@welshapplefan) reported
from
Sandymoor, England
@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
going back to o2 network @o2 how do i send the PAC number so i can keep the same number
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Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hazel Wood
(@hazeyh) reported
@O2 Unfortunately I am in the middle of a field at Badminton Horse Trials, so WIFI is limited to the members area, supposedly been an o2 mast put up, it’s not working, as every o2 user I’ve met has no signal and no coverage.
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KW
(@S13KW) reported
@O2 was meant to get back to me... They never did... I've been with 02 for many years but the latest problem is tedious and still ongoing... I gave up phoning customer service in the end 🤔
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dan
(@dtwd9) reported
@O2 why is no one responding on the app, or via WhatsApp? Literally can’t reach anyone from customer support
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Mohammed Hafiz
(@iamhafiz91) reported
@O2 can not believe how bad your data/network is. Can’t connect to the internet when outside. Whats the point in having 120gb when I’m only able to use like 5gb in a month. Get it fixed
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Daniel
(@DanielJack93) reported
@O2 I didn’t catch her name, but the lady I was just on the phone to was extremely helpful and the customer service was excellent. Well done 👏🏻
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Sabs
(@Seafolly23) reported
@O2 @TheO2 @DisneyOnIce Big issues with O2 . No response to complaints about fraud with a contract someone took out in my name. Will have to take legal action I guess.
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Stephen Field
(@StephenField2) reported
@O2 According to network information on O2 not likely to have service until 8pm on 11th May - I accept work has to be done but I can’t see how you can carry on charging for a service you cannot deliver - Will contact Ofcom for advice.
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Adrian
(@adg273) reported
@O2 The apple website says if my son doesn't have his own iphone, I can setup his watch on my phone as a standalone device and we don't need to be on the same carrier network though?
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martin witherford
(@mrtnwith) reported
@O2 Last month I lost a device that I have on contract with o2 . I phoned customer services and explained that I understand I must keep up my monthly payments for the device but wasn’t prepared to pay for airtime that I wasn’t using. The advisor told me to cancel both direct debits.
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KW
(@S13KW) reported
@O2 I have been bombarded with these for the past 3 weeks, around the same time I spoke to a O2 customer service agent who was working from home with regards to settlement of my phone plan. Since then I've had a few problems.. apparently O2 investigations in reference to my account