O2 Outage Report in Saltney, County of Flintshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Saltney, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Saltney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Saltney, Wales
Latest outage, problems and issue reports in Saltney and nearby locations:
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Rob T 🏴🏉
(@welshapplefan) reported
from
Sandymoor, England
@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
going back to o2 network @o2 how do i send the PAC number so i can keep the same number
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Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 how do i cancel my contract
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Keeling
(@Salesforce_Em) reported
@O2 I am currently in Crete (Greece) unable to access data roaming despite text confirming I can access and having access to roaming in the Netherlands last month, can you check my account for any blocks? I keep receiving ‘cannot turn on mobile data network’
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Big Meow Meow ⁷ // a lil inactive atm
(@toooldtobe1) reported
@loonagl0ssary @O2AcademyBrix @O2 Same issue here!
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Paul Riddell
(@shombell) reported
@VodafoneUK But not even getting 4g for miles on end is still not the service I expect. Especially when friends in the car on other networks such as @EE and @O2 get 4g as a minimum the whole way!
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Richard Cook
(@cookywook) reported
@O2 it looks like I've been charged twice for my bill this month, and I can't access any bills in my Billing History online to check what's happened. Can you help?
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Richard Bartlett
(@RichBartlett) reported
@KathrynABrown @OpenreachHelp I would personally recommend moving from wired broadband to 4G, I just tested my @O2 broadband and I’m getting 23 Mbps download and 14 Mbps upload. Alternatively get an ADSL router with a 4G SIM in it for backup when your broadband goes down.
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Adam O'Carroll
(@adamocarroll) reported
@O2 Thanks have sent details - I’ll keep posting on here until it’s resolved rather than hide the complete lack of service. Please update me ASAP
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Grody🔞
(@pickled_tinker) reported
@O2 Long story short, I took a 30 say rolling SIM out with you and within 6 months canceled it. You then go and register a 130 debt in my credit file. Complaint has been formally made and knowing full well you won't deal with it, I'll take it to your ADR and the ICO.
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Lisajolley
(@Lisajolley15) reported
@O2 what is going on with this network lately? Honestly o2 used to be an amazing network but the signal is awful lately. My whole household is on o2 and we are all having the same issue. Nobody can hear us on telephone call, internet signal is rubbish. Pls sort this out o2
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Gareth
(@gjmarklew) reported
Preparing to move house is stressful enough without poor customer service like @O2 whose site sent me around in circles for an hour before an advisor informed me that they can’t accept advance notice of changes in details and @virginmedia whose chat service has a 45 minute wait.
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Nezzy
(@TFTPNezzy) reported
I've never been late on a payment or had any issues with @O2 who I've had a contract with for years. @EE are absolutely vile. There are loads of stories online about people being denied mortgages because they had 14 pounds on an EE line rental they didn't realise