O2

O2 Outage Report in Saltney, County of Flintshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Saltney, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Saltney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Saltney, County of Flintshire, Wales 01/05/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Saltney, Wales

Latest outage, problems and issue reports in Saltney and nearby locations:

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • stevegsimpson Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • formularhi Rhiannon (@formularhi) reported from Holywell, Wales

    @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • Jamie_McGaghey Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • JanRose61920860 Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    going back to o2 network @o2 how do i send the PAC number so i can keep the same number

  • modtl11 Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • welshapplefan Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported from Sandymoor, England

    @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ochwat_ryan Ryan Ochwat (@ochwat_ryan) reported

    @O2 Keep trying how do you expect that to happen Your app or website is not working You have logged me out and I can’t get logged back in

  • hewett60 Andrew Hewett (@hewett60) reported

    @O2 I just keep getting Safari cannot access this page from the app??? HELP

  • Tomp29193 Tom Perry (@Tomp29193) reported

    @eliseESEMO @O2 I honestly don't know. It's how I managed it, but alot of people seem to have issues. If you have a samsung use the samsung internet app, it doesnt work for me on google but does does on samsung internet app. I don't know what else to suggest.

  • Teenyr_ Teeny (@Teenyr_) reported

    @O2 it's been two hours and I still can't get on the mobile app or website on my pc to even attempt to get Peter Kay tickets 🙃 Cmon tae ****

  • LauraAPercival Laura Percival (@LauraAPercival) reported

    @O2 @ChrisPe99357735 We can’t even log in!!!!!!! It’s stil down!!!!!!

  • jb_leeds_MOT JB - Leeds United (@jb_leeds_MOT) reported

    @shhduff Poor showing from @o2 Those that did get tickets are already selling them at £300+

  • earlofnorksWHU adam s (@earlofnorksWHU) reported

    @O2 Wasn’t unprecedented it was expected you useless **** wits!!!

  • TinkMissy Missy Tink (@TinkMissy) reported

    @O2 Customer service, didn’t help, complaints didn’t address the issue and have now stopped responding, emails are unanswered, manager won’t speak to me.. an you guys are busy updating your coffee mornings. What’s my other options to stop you robbing me an others?

  • rich_owen82 Richard Owen (@rich_owen82) reported

    @O2 can you even tell us if there are tickets for Peter Kay still available?? And how much long is the app going to be down for. Been well over 3 hours now???

  • _crachelx Chloe Rachel (@_crachelx) reported

    @O2 I’ve tried since 9am to logon and cant even do that! 🤬 what an absolute **** show