O2 outages and service status in Saltney, Wales

Problems in the last 24 hours in Saltney, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Saltney, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Saltney, Wales

Latest outage, problems and issue reports in Saltney and nearby locations:

• 
  Karianne Harston (Kez) (@Kez_Harston) reported 53 seconds ago from Broughton and Bretton, Wales

  @O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?

• 
  Paul Lees (@PLees321) reported 4 minutes ago from Garston, England

  @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

• 
  Steve Aspinall (@SteveyAsp) reported 5 minutes ago from Runcorn, England

  Wow @O2 Customer Service is the worst I’ve come across

• 
  Sam Kavanagh (@samkavanagh09) reported 7 minutes ago from Sandymoor, England

  going back to o2 network @o2 how do i send the PAC number so i can keep the same number

• 
  Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported 7 minutes ago from Sandymoor, England

  @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

• 
  Nikk McIntyre (@Cestrian_xbl) reported 9 minutes ago from Chester, England

  @O2 Since the merger the O2 signal has been shocking.

• 
  Pete Baston (@bearnetuk) reported 10 minutes ago from Buckley, Wales

  @andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...

• 
  Ann Winsper (@pharmcat) reported 10 minutes ago from Ellesmere Port, England

  @O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking

• 
  Jon H (@jonh64) reported 11 minutes ago from Garston, England

  @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

• 
  Lucy Sharp (@LucySharpPR) reported 12 minutes ago from Eccleston, England

  @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

• 
  Scouse Number 1 (@ScouseNumberOne) reported 19 minutes ago from Garston, England

  @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

• 
  Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported 20 minutes ago from Connah's Quay, Wales

  @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

• 
  Sue Lightfoot (@MrsFoot44) reported 27 minutes ago from Ellesmere Port, England

  @O2 worst customer service in history.

• 
  Adam Griffiths (@AdamGrif1) reported 32 minutes ago from Penycae, Wales

  @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

• 
  Meirion Thomas (@GadgetMaze) reported 33 minutes ago from Shotton, Wales

  @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

• 
  Rhiannon (@formularhi) reported 33 minutes ago from Holywell, Wales

  @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

• 
  Scouse Number 1 (@ScouseNumberOne) reported 37 minutes ago from Garston, England

  @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

• 
  Tom Jones (@tomjoneschester) reported 45 minutes ago from Saltney, Wales

  @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

• 
  Jamie Mc (@Jamie_McGaghey) reported 56 minutes ago from Garston, England

  Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

• 
  Ryan Davies (@ripinmypants) reported 60 minutes ago from Hope, Wales

  @O2 can someone help me regarding my order please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  anton Simpson (@anton_simp66) reported 6 minutes ago

  @O2 You can always tell in my area it's a Bank holiday we get a crap mobile phone reception and hardly any Data speed sort it out @o2

• 
  Virtu@dmin🎤+🎧+💻=📑 (@VirtuadminUK) reported 6 minutes ago

  @O2 Morning, Ivr an ongoing issue that there is no way yo input a password to access my account. Its been going on for months. Someone replied yesterday and I duly gave the information asked for and no onr has replied? Do you usually ask for passwords?

• 
  love, light & hope ✨️ (@LoveLightHope2) reported 7 minutes ago

  @O2 customer service sucks, having so many issues trying to place a new order as an existing customer. Website broken, customer service reps don't fix the problem. Soooo annoying.

• 
  Su (@shandreen) reported 9 minutes ago

  @O2 Via dd and as I said to your customer service rep I don't have the ability to pay twice and that massive unpaid sign in all my lines/devices is now agrovating me why do you not just pur processing on the app if that is the case

• 
  𝐀𝐃𝐙 (@ad_moran4) reported 12 minutes ago

  @swchamp89 @O2 SWC thank you for your comment and your advice I appreciate it a lot and I’m really shocked to hear that to be honest and I hate trying to communicate through customer services at the best of time.

• 
  Pam Holmes (@pammieh2003) reported 12 minutes ago

  @O2 @woolfall57943 I have a constant outage with you clowns! Cannot wait to get out of this contract!

• 
  Damien Quirk 🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪🇺🇦 (@damienquirk) reported 17 minutes ago

  @DelBoy80s @EnglandRugby @O2 And he makes poor decisions in defence. Ultimately we will never agree on this but I suspect you wouldn't have an issue if he played for any other team.

• 
  Cheryl Mckenzie (@Cheryl_x) reported 18 minutes ago

  @O2 please for the love of god why can I not sign in to my o2 account?! Everytime I try it says about a virgin media thing and then says sorry we can’t display that page right now 🙄

• 
  Windy Moore (@Windywowwow) reported 20 minutes ago

  @O2 - Dear O2 - I am at the point of no return with your inept O2 Recycling service. I’m at my wits end with the misinformation and ineptitude of getting a simple recycle!!

• 
  claire whyte (@clairewhyte12) reported 21 minutes ago

  @O2 I already did. You said you couldn’t help.