O2 Outage Report in Saltney, County of Flintshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Saltney, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Saltney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Saltney, County of Flintshire, Wales
The most recent O2 outage reports came from the following cities: Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Phone | |
| Ellesmere Port |
Internet | |
| Flint |
||
| Runcorn |
Phone | |
| Ellesmere Port |
TV | |
| Chester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Saltney, Wales
Latest outage, problems and issue reports in Saltney and nearby locations:
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Pete Baston
(@bearnetuk) reported
from
Buckley, Wales
@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Steven Tattum #KeepWalesSafe 💙
(@modtl11) reported
from
Connah's Quay, Wales
@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Rob T 🏴🏉
(@welshapplefan) reported
from
Sandymoor, England
@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
going back to o2 network @o2 how do i send the PAC number so i can keep the same number
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Rhiannon
(@formularhi) reported
from
Holywell, Wales
@O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??
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Jon H
(@jonh64) reported
from
Garston, England
@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Adam Griffiths
(@AdamGrif1) reported
from
Penycae, Wales
@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
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Glen Owen
(@glenaowen) reported
from
Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Ryan Davies
(@ripinmypants) reported
from
Hope, Wales
@O2 can someone help me regarding my order please
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Angie Fuller
(@AngiePub) reported
@O2 Would help if I could talk to someone about my contact and my not working phone
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Dr Alison Robinson 🇪🇺🏴
(@GirafeProject) reported
@O2 I was offered six months of Apple Music free with my contract but one redeeming only received 3? Can you help?
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Jamie
(@ofmedway) reported
@O2 Ok it’s 3 other people at work are having the same issue so there is an issue,shame as I’ve been with you for years, time to switch to a new provider as this kind of reception is useless.
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Ann KENDRICK
(@kendrickAnna45) reported
@O2 @VMO2News But you never respond..just like now
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Jason Williams
(@jas1don) reported
@O2 hello. Trying to redeem the benefits of being an o2 customer and virgin media customer, but each website keeps sending me back to the other, complete circles! What do I need to do?!
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Peter Carr
(@PeterCarr1969) reported
@O2 Aura must be the worst help option I've ever used, only want a replace a damaged sim card
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Natalie cunningham
(@Nataliecunning) reported
@O2 hello I am getting no service in my area. I checked online and it says that there a problem and will be fixed on the 20th. I need this fixed now as I am a emergency Care and I can’t receive calls. Can you help I have already messaged you my postcode
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fight against corruption
(@boyracer22) reported
Now @virginmedia has taken over @O2 a lot of things are changing not just for the customer but staff all bonuses have disappeared over 9 KPIs staff are going to be treated like S**t now @virginmedia it’s calling the shots
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R Brown
(@RBrown46933441) reported
@o2 how can I return a contract phone when the shop won’t accept it. You call centre won’t help. I’m not paying for it I have evidence I’ve tried
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LittleWhisper 💙🏳️🌈♿
(@LWhisper9) reported
@O2 I'm still on hold after 30 mins. I need to get my dad's phone unlocked to all networks, he lives in the EU. The phone is bought & paid for in the UK. He's in hospital & needs access to a phone. Why don't you have any customer service? #o2uk