1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Saltney, Wales
O2

O2 Outage Report in Saltney, County of Flintshire, Wales

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Saltney, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Saltney, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Saltney, Wales

Latest outage, problems and issue reports in Saltney and nearby locations:

  • ripinmypants
    Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • JanRose61920860
    Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • Kez_Harston
    Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?

  • Solsticebaby
    KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • glenaowen
    Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • Kez_Harston
    Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • SteveyAsp
    Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • formularhi
    Rhiannon (@formularhi) reported from Holywell, Wales

    @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

  • Cestrian_xbl
    Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • samkavanagh09
    Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    going back to o2 network @o2 how do i send the PAC number so i can keep the same number

  • tomjoneschester
    Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • modtl11
    Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

  • AdamGrif1
    Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • bearnetuk
    Pete Baston (@bearnetuk) reported from Buckley, Wales

    @andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...

  • welshapplefan
    Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported from Sandymoor, England

    @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

  • stevegsimpson
    Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • IvyTenebrae
    Ivy Tenebrae (@IvyTenebrae) reported

    @TanithTweets @O2 After all. They've had the cheek to mark me as a late payment when I paid early. And I've spent so many hours on the phone I can't count trying to speak to a person who won't put the phone down on me. I'm not paying this money. Not this or the 2.5k letters I've been threatened

  • TinkMissy
    Missy Tink (@TinkMissy) reported

    @bluegaschris @O2 O2 causing nationwide depression and encouraging people to NOT to talk cuz their service is absolutely shocking!

  • LaurenMoore123
    Lauren Moore (@LaurenMoore123) reported

    @O2 I have no signal since Saturday and no data for 2 weeks. I have missed important phone calls including a doctors appointment. Your chat support won’t get back to me - can you please sort this out.

  • TAlternativeO
    The Alternative.Online (@TAlternativeO) reported

    @IvyTenebrae @O2 O2 was already bad in 2016, “nice” to see they have gotten worse. They lose cancellation laters even if sent as a certified shipment and don’t accept the legal proof they received it, claim one bought devices from them one never did. Not sure if they are unorganized or fraud.

  • SissyTeee
    Sarah Taylor (@SissyTeee) reported

    @O2 Hi. We have no signal again in HD9 4AP. I have reported it but would like to make you aware that this happens at least once a month and usually lasts around 3-4 days, so at best that’s around 36 days a year that you are getting paid for a service you are not delivering…

  • IvyTenebrae
    Ivy Tenebrae (@IvyTenebrae) reported

    @ApocalypseRick @O2 Please everyone be careful with them. I have a response to this telling me to DM them but they keep getting so far and not replying to that either after asking me to get in touch to apparently sort it out. I've still not had a phone call where they haven't put the phone down.

  • IvyTenebrae
    Ivy Tenebrae (@IvyTenebrae) reported

    @Nessiethesosage @O2 @MoneySavingExp Doesn't say much for a phone company when everyone is relating to the calls cutting off does it 🙄 I got one person laugh at me as well saying that customer service doesn't know how returns works so I shouldn't listen to them. The internal departments even don't have a clue.

  • Tanya_BT17
    Tanya Brocklesby-Taylor (@Tanya_BT17) reported

    @O2 Hi, I placed an order because I want to transfer my number to you guys, but it says my order is still in review. I've sent you a DM but I'm wondering how much longer this will take? Not an ideal first impression for a new customer

  • ffaulkner86
    Frazer Faulkner (@ffaulkner86) reported

    Hi @O2 5 messages and 2 DMs later. Does anybody work in your customer service department?

  • Richardson28
    Richie (@Richardson28) reported

    @IvyTenebrae @O2 02 are the worst, I had the same issue with them not to long ago.