O2 Outage Report in Ellesmere Port, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Ellesmere Port, England
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
25 days ago | |
|
Liverpool
|
Internet | 2 months ago |
|
Upton
|
Total Blackout | 3 months ago |
|
Chester
|
Phone | 3 months ago |
|
St Helens
|
Internet | 4 months ago |
|
Liverpool
|
Phone | 4 months ago |
Community Discussion
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O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Danielle Bailey (@DanielleBaileyx) reported from Roby, England@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Steve Simpson (@stevegsimpson) reported from Garston, England@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 problem needs resolving today , can you help ?
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Jesus Pablo (@amijesuspablo) reported from Liverpool, EnglandMad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Paul Lees (@PLees321) reported from Garston, England@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Ste Byrne (@SteByrneLFC) reported from Birkenhead, EnglandHow ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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KLee (@Solsticebaby) reported from Ellesmere Port, England30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Karen (@Kazz1010) reported from Birkenhead, England@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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James Roberts (@JamesRoberts330) reported from Liverpool, EnglandHi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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jo m b (@joanreece) reported from Liverpool, England@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Dr. maria skinner (@SkinnerMaria) reported from Chester, England@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Willis Sweeney (@willissweeney97) reported from Liverpool, EnglandI’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Lindsey (@lindseyjthom) reported from Liverpool, EnglandHad nothing but signal problems since joining @O2 😣
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Ellie♐️ (@elrosevincent) reported from Liverpool, EnglandTrying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Katy Addison (@Wasasmallchild) reported@O2 Hi, I've just received my phone bill and its a lot higher than expected. When my free extra ran out, I haven't been able to cancel it. Plus I wasn't told it had ended and I would be charged. Can you look into this? Thanks!
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Sarah Dickson (@SarahDi82698246) reported@ZarinsAndrew @virginmedia @O2 Thank you for the updates! The chap I spoke to yesterday promised to phone back with a resolution but I've heard nothing since, will chase up tomorrow.
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Kristofor Drummond (@ToffaDrummond) reported@O2 having a real problem here. Returned a device and have tracking info to say it’s delivered. Your call centre want me to chase it with your parcel handling company? Contract was cancelled within 14 days and you’ve still debited my account. Please help!
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Tony Coleman (@ahc72) reported@AXS_UK @axs @O2 Could some one please confirm the position as no responses to the messages yesterday. This is an issue when you wont take calls
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Richard Hofman (@RichardHofman33) reported@O2 Please, why do you lock phones just to your O2 network without the consent of the customer? I had asked for unlocking my phone but it's about 1 week already and there is nothing done and no message from your company when that unlocking will be done.The chat room doesn't work
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Tony Coleman (@ahc72) reported@AXS_UK @axs @O2 Can i have my tickets sent as e tickets please as clearly there has been some issues your end
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C Braybrooke-Tidy (@c_chezbt) reported@O2 Hi, just had a all from O2, saying you'll reduce my bill by 40 % and doesn't involve changing or renewing? Not to say the person was rude and doesn't listen is this a true offer or another scam using o2 good name
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Amjid Khan (@totalkharnage) reported@O2 hi. Just been on hold on your customer service helpline for 17 minutes and I’ve just been cut off without even speaking to anyone???!
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andrew woolmer (@andrewwoolmer14) reported@O2 Please let me have a pac code, the phone is never answered
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Lou (@Louperb) reportedHi @O2 how can i contact you about my phone contract? Been all through the app but can’t find the help I’m looking for.