O2 Outage Report in Ellesmere Port, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: St Helens, Upton, Liverpool, Chester, Queensferry and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Upton |
Total Blackout | |
| Liverpool |
Phone | |
| Upton |
Internet | |
| St Helens |
Total Blackout | |
| Upton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
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Dave the deccy
(@davidbowes80) reported
from
St Helens, England
After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 how do i cancel my contract
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
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Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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Christopher smith 🏃🏻♂️🏃🏻♂️
(@Smith_Chris3003) reported
from
Eccleston, England
If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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Martin Burke
(@Burkster76) reported
from
Widnes, England
@MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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Ffi Davies
(@Ffilly95) reported
from
Liverpool, England
@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
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Sir Richard Richard 🇪🇺
(@RichtMUFC99) reported
from
Prescot, England
@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Mahoney
(@hannahmahoneyx) reported
@O2 I've looked and it's totally wrong and I don't understand why. I had issues adding o2 open when I upgraded my phone so someone put a discount on instead for every month. It's almost like that's come off and it shouldn't have...
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Fiona Richardson 🇬🇧🇬🇧 #My Body My Choice
(@FionaRi03257011) reported
@O2 @nothing Yeah right no signal all day so far and customer service are saying due to upgrade work in my area I won't have signal till Friday 9 pm are you joking? I wouldn't recommend @o2 to anyone.
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Mark Johnson
(@mark_pbs) reported
@O2 ST6 area of Stoke on Trent rubbish for calls. My partner and all her friends on the school playground all moaning about O2! According to signal checker, all is fine?
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Nick
(@tmhwk) reported
@charlesarthur @MorganBroadcast Only possible problem is that if the mobile no & network is known, then the PUK code can be requested from the carrier (at least you can on O2; no idea why this is possible without at least logging into your account). @O2
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ᴋɪʀsᴛʏᴀɴɴᴇ
(@kirsttycollins) reported
So @O2 have this offer on, thought buzzing. I’ll treat myself.. payment page won’t load I called them they advise that the deals online aren’t available and the website has been down for 3 days they don’t know when it’ll back…why would they not be honoring the offers online… 🤨
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Olu🇬🇧
(@Big_olumide) reported
@O2 It’s terrible , terrible experience with you guys damn.guys be careful they just keep deducting without a fixed time
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Lucia
(@Lucia09208655) reported
@O2 is there an issue with the 'start a conversation'function on the app today? Have been trying it all morning but always says noone is available
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Claire Onody
(@MrsOnody) reported
@O2 yesterday I initiated a switch from my old network provider to you so why am I receiving a bill when I haven’t got a SIM yet so I can’t start using your network?
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Ross Paterson
(@Patsy_aye) reported
@O2 I'm trying to speak to an agent on the My O2 app but it keeps telling me they're all busy and has done for weeks - has the service stopped?
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Luce
(@luce_race) reported
@O2AcademyBmouth @Ticketmaster @O2 I have just been charged for Loyle Carner ‘Hugo’ tour tickets in Bournemouth and I have not receive any confirmation of order or any emails. What am I meant to do about this issue 😡