O2 outages and service status in Ellesmere Port, England
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- O2 generated 0 outage signals in the last 24 hours around Ellesmere Port, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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James Alan Roberts (@JamesRoberts330) reported from Liverpool, EnglandHi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Nathan Hodson (@NathanHodson111) reported from Birkenhead, England@O2 @HeyJohnHooker Can you just address the problem instead of asking everyone to private message you…… there clearly a problem with your app since so many are having the issue….
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Vicky Bee (@ItsVickyBee) reported from Liverpool, England@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
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Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
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Dr. maria skinner (@SkinnerMaria) reported from Chester, England@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Adam Dumbleton (@adamdumbleton87) reported from Liverpool, EnglandHoping someone at @O2 can help me I’m trying to access my
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Jon H (@jonh64) reported from Garston, England@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Hannah Vaughan (@MissHLVaughan) reported from Liverpool, England@O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my
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Helen Smith (@Hel3110) reported from Birkenhead, England@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Ben Alexander (@Ben_Alex_86) reported from Roby, England@O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????
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J E S S (@jess_hornee) reported from Bagillt, WalesO2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Paul P (@AgentLittleP) reported from Liverpool, EnglandTheres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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Glen Owen (@glenaowen) reported from Chester, England99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Nick Toye (@NickToye) reported from Mold, Wales@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Andy McKeown (@AndyMcK1982) reported from Liverpool, England@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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Emma J (@EmmaJStrong) reported from Halewood, England@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
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Jan Rose (@JanRose61920860) reported from Christleton, England@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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Rob T 🏴🏉 (@welshapplefan) reported from Sandymoor, England@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England@O2 worst customer service in history.
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Paul (@Paul19RedTitles) reported from Liverpool, England@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki (@AuraMystic_) reported@O2 where do I put in a complaint about 2 of your branches
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Viridis (@Lord_Viridis) reported@O2 @alibongo54 Hahahaha oh my god. FIX YOUR APP. ITS NOT US. Ticket ref CIT-A390334
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Grumpy No Mates (GR/UK) (@Demodya) reportedHey @o2, specifically #o2priority when you do a presale, app sends me to #Ticketmaster. When I'm there Ticketmaster sends me back to the Priority app to get tickets. I mean talk about keeping an idiot busy here but this does not get me tickets to BICEP. FML
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Oluebube (@Oluebube49496) reported@O2 I’m currently in Nigeria and my O2 SIM only shows “Emergency calls only.” Manual network selection also says “Selected network unavailable.” Please can you check if there’s any roaming restriction or suspension on my line?
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𝐊𝐀𝐓𝐄 🌺 (@KatieMcElhoney) reported@1stSimona @O2 I swapped to spusu, £7.90 and the signal is WAY better. I was with O2 over 15 years. Wish i’d left sooner
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Russ (@june21wahoo) reported@1stSimona @O2 They are bloody useless with their crap App...
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Hayley Laura (@LilHay) reportedHands down the most useless customer service ever . @O2 you message them, they tell you to dm them and then ignore your message and do sod all to help.
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Tim Fry (@lipsyfry) reported@O2 **** network do not waste your money
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leeruddell (@leeroyruddell) reported@O2 when are you gonna sort out service issues In DN14......no service again all week!!
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Lauren Alex Hooper (@laurenahooper) reported@TheO2 @O2 Any particular reason why accessible tickets were impossible to get for any Olivia Rodrigo date? Why the emails get no response? Why the phone number doesn’t work? Do not get me started on the online system. I’ve never had so many issues before! What is going on?!