O2 Outage Report in Ellesmere Port, Cheshire West and Chester, England
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The latest reports from users having issues in Ellesmere Port come from postal codes CH65.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Ellesmere Port, Liverpool, Flint and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Ellesmere Port |
Internet | |
| Liverpool |
Phone | |
| Flint |
||
| St Helens |
Phone | |
| Runcorn |
Phone | |
| Liverpool |
Phone |
Community Discussion
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O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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Karen
(@Kazz1010) reported
from
Birkenhead, England
@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 problem needs resolving today , can you help ?
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Ste Byrne
(@SteByrneLFC) reported
from
Birkenhead, England
How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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jade williams
(@jade1419) reported
@O2 I haven’t had anything to say it’s been dispatched and when contacting the store they said it’s doubtful it will be in for another few weeks! My o2 states order complete?????? Shocking service
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Alison Johnson
(@alisonjyoga) reported
Do @O2 Customerservice actually have any knowledge of mobile phone problems? I’ve constantly tried to reach out to @o2 via Twitter and Online chat. Nothing!!!! Can only advise anyone looking for a new network to avoid @O2 #o2 #o2mobile
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Tom Robins
(@TomzyYT) reported
@O2 any Chance you can help, My direct debit for some reason will not go through, and is now overdue, the app is showing an error and every time I call I get told by a Human “were experiencing an error please call back in 24-48 hours” and the line is cut off?!
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Gurps Sahara*
(@GurpsSahara) reported
@O2 Hi wonder if you can help, im flying abroad in the next 3 years and want to turn my Voicemail off, i tried ringing 1760 but it’s asking me to ring customer service who are not picking up
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Jenny Bean
(@Jenny_Bean_10) reported
@O2 how long is it going to take to fix the issues with computer system in the O2 stores? I was hoping to get my upgrade today
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Ken Fagan
(@Ken_Fagan) reported
@O2 I’ve rang up 6 times in the last 30 minutes, chosen multiple options on the automated service and every time all I get is “Thank You for calling, Bye”. Don’t you want to speak to long-standing customers who may want to add on additional services and give you more money.
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Georgie Sayer
(@GeorgieSayer) reported
@O2 trying to get through to customer service and I’m being greeted with a robot then being hung up on. Please help me 😩
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Packiyanthan Sayanthan
(@CoReMighty) reported
@O2 Hello, I want to make a payment to my phone plan but the website isn't loading. Could you help?
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Hilary Basford
(@hilbasfo) reported
@O2 MyO2 is not functioning properly - I cannot any information about my account "the information is not available, please try later" Is this specific to me, or a website issue? Thanks
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Becki
(@BeckifairytaleX) reported
@O2 Literally have the worst customer service. I cant even get through to a human! 😭