O2 Outage Report in Ellesmere Port, Cheshire West and Chester, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (52%)
-
Internet (30%)
-
Total Blackout (11%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Liverpool, Upton and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Upton |
Total Blackout | |
| Chester |
Phone | |
| St Helens |
Internet | |
| Liverpool |
Phone | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
-
Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
-
Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.
-
Ste Burke
(@SteBurke44) reported
from
Liverpool, England
Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽
-
Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
-
Michelle Green
(@michelle1993g) reported
from
Birkenhead, England
@O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.
-
Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
going back to o2 network @o2 how do i send the PAC number so i can keep the same number
-
Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
-
THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
-
This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 can’t get through on the phone, I need help please ?
-
Steven Tattum #KeepWalesSafe 💙
(@modtl11) reported
from
Connah's Quay, Wales
@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
-
This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 anyone able to help, can’t get through on phone ?
-
James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
-
Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Birkenhead, England
@O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.
-
Emma J
(@EmmaJStrong) reported
from
Halewood, England
@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
-
Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
-
Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon
-
Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
-
Rob T 🏴🏉
(@welshapplefan) reported
from
Sandymoor, England
@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
-
Adam Dumbleton
(@adamdumbleton87) reported
from
Liverpool, England
Hoping someone at @O2 can help me I’m trying to access my
-
Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
colin lewin
(@blue33313) reported
@O2 what thf new customer trying to find no to talk to human impossible! Give up! Just lost new customer switching
-
JJ
(@flashbanggeorge) reported
@O2 are you working with TFL to provide services for their ULEZ camera network?
-
Liam Smith
(@Gus_765) reported
@O2 hello, I’m trying to take out the offer for Disney plus for £5.99 however it’s coming up with an error and then when I click extras, it’s saying that it’s £7.99. Can you help?
-
Vasundhara Sirnate
(@vsirnate) reported
When I asked the customer service guy about this he said yes they use the site. He sounded nonchalant. Like it happened everyday. I am very alarmed. @O2
-
Kasia
(@lakoma) reported
@mrsyeoman @O2 I did get someone’s attention eventually but it took hours 😳 I hate that chat feature - I don’t want to ‘go about my life’, I want a human being solving my issue in as short a time as possible.
-
Nikki 🌈
(@LilNikkiLoo) reported
@O2 what’s the issue with the signal in BB10? I’ve checked the service checker and that says no problems however I’ve been struggling to call anyone for almost 2 days and when it does finally connect they cannot hear me. Rebooted my phone over and over but same issues!
-
Angry Consumer
(@4ngryConsumer) reported
@O2 When can I expect an update on my complaint? It was submitted two weeks ago and I’ve heard nothing…
-
Laura Jane Minto
(@Itslaurajane89) reported
@O2 2/2 from the o2 shop in Durham, he couldn't have been more helpful and did go over and above to help me this morning!
-
Clare Leyland
(@ClareyFairy86) reported
@O2 I'm just wondering if any issues in the pr25 area as I've had no signal all afternoon?
-
Sophie Clemens✨💋
(@sophieclemens_x) reported
Been on the phone for more than 2 hours and been cut off 6 times - all recorded calls so you have proof all to try and sort out my upgrade. Formal complaint on its way - just to sort out my upgrade which only needed finalising. Will cancel all and go elsewhere if not @O2