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O2 outages and service status in Ellesmere Port, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Ellesmere Port, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ellesmere Port, England

The most recent O2 outage reports came from the following cities: St Helens.

CityProblem TypeReport Time
St Helens Phone 1 month ago
Liverpool Phone 2 months ago
Liverpool E-mail 5 months ago

Community Discussion

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O2 Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • KAGSY6
    KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

  • samkavanagh09
    Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 how do i cancel my contract

  • EmmaJStrong
    Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

  • Hel3110
    Helen Smith (@Hel3110) reported from Birkenhead, England

    @O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟

  • Madhavchoubey
    Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2

  • ShanePinnington
    Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • glenaowen
    Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • RichtMUFC99
    Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England

    @Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

  • Paul19RedTitles
    Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk

  • Kazz1010
    Karen (@Kazz1010) reported from Birkenhead, England

    @O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻

  • ImTHORNx
    THORNx (@ImTHORNx) reported from Liverpool, England

    @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

  • GadgetMaze
    Meirion Thomas (@GadgetMaze) reported from Shotton, Wales

    @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

  • kbirstlouxoxo__
    Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.

  • MissHLVaughan
    Hannah Vaughan (@MissHLVaughan) reported from Liverpool, England

    @O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my

  • lindseyjthom
    Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • SteBurke44
    Ste Burke (@SteBurke44) reported from Liverpool, England

    @O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon

  • itskalvinking
    Kalvin King (@itskalvinking) reported from Liverpool, England

    Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼

  • Madhavchoubey
    Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help

  • Kez_Harston
    Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?

  • ripinmypants
    Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • iainballin30943
    RandyRamone (@iainballin30943) reported

    @kokeshimum @O2 Yep O2 service where I am is completely **** too. Switched to EE - far, far better

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @O2 @Mally_DB Probably the one I've been telling you about for 7 months. But keep being ignorant of your failure whilst I contact the ombudsman... For anyone else .. myO2 backend is broken for a % of users and they don't know how to fix it. IT ticket closed without resolution

  • Phil_Taylor_4
    Phil M Taylor (@Phil_Taylor_4) reported

    @kokeshimum @O2 The whole of UK telecoms is way behind many other developed parts of the world. Everyone has 5G capable gadgets but our networks are generally not up to 5G. More and more devices are connecting so speeds are not keeping up to demand. It’s very very poor.

  • PJH1974
    Iraoladdict (@PJH1974) reported

    @O2 I am tired of using your My Network app to report no service, only to get a "Our network monitoring system hasn’t currently identified any issues at this location" SMS back. There is NO DATA in AL5 2RU - the centre of Harpenden town - for several months. It needs fixing!!!

  • Monty5493
    Jordan (@Monty5493) reported

    @kokeshimum @O2 Recently moved network after so long being with o2 myself. Dreadful network!

  • agent_old
    OldEstateAgent (@agent_old) reported

    @kokeshimum @O2 Without being disrespectful to Cambodia, we had 5G and no problems. Presumably in this country, it all comes down to money.

  • WiggilyWiggles
    Winston (@WiggilyWiggles) reported

    @Ofcom I had a scam call from “@O2 ”. The scammer knew everything I had just discussed with a real o2 rep I had just had a conversation with. I raised a complaint with o2 stating there must be a data leak or o2 employees acting as scammers. 3 years ago - nothing. What can be done

  • pridgway65
    Pridgers (@pridgway65) reported

    @kokeshimum @O2 Because we live in a country filled with ******* that have read somewhere the 5G mast will hurt them, but they did not see the report that said it was fine because they didn’t get a signal, we have the tech, just don’t use it.

  • zeero_cs
    Zero (@zeero_cs) reported

    need help with my account because your service is bad @O2

  • Stevie5tapes
    Stevie Franks (@Stevie5tapes) reported

    @kokeshimum @O2 I am with O2, I work in Huddersfield, signal generally ok. O2 customer service is however very bad.