O2 outages and service status in Ellesmere Port, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ellesmere Port, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ellesmere Port, England
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Wi-fi | 19 days ago |
|
St Helens
|
Phone | 2 months ago |
|
Liverpool
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Dr. maria skinner (@SkinnerMaria) reported from Chester, England@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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James Alan Roberts (@JamesRoberts330) reported from Liverpool, EnglandHi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Rob T 🏴🏉 (@welshapplefan) reported from Sandymoor, England@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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N Nicholas (@LiverpoolNat1) reported from Liverpool, England@O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇
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Steve Simpson (@stevegsimpson) reported from Garston, England@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Karen (@Kazz1010) reported from Birkenhead, England@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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Ste Burke (@SteBurke44) reported from Liverpool, England@O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon
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Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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Danielle Bailey (@DanielleBaileyx) reported from Roby, England@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Helen Smith (@Hel3110) reported from Birkenhead, England@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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lauz efc (@Lauz_efc) reported from Liverpool, England@caville @O2 It was working this morning then come 12 it’s down.
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Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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KLee (@Solsticebaby) reported from Ellesmere Port, England30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
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Emma J (@EmmaJStrong) reported from Halewood, England@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
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Ryan Davies (@ripinmypants) reported from Hope, Wales@O2 can someone help me regarding my order please
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Barrett (@SeanRBarrett) reportedDisappointed to see that in 6yrs @O2 has made zero effort to role out 5G across Wales.! Outside of Cardiff, nothing. 23% reach according to OFCOM. It was the same 6yrs ago!! WTF!🤬
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M🍏Cintosh (@MCintosh1954) reportedNetwork service from @O2 has fallen dramatically over the last few months. It's absolutely appalling in central London. Once my contract expires I'm off. Unfortunately I still have a year and a half left and they've said it'll cost over £234 to break the contract. 😡
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Ady Hewitt (@adyhewitt) reported@O2 There has been a mix up with mobile plans and the wrong one got deleted - on speaking to the customer service representative I had no confidence he grasped the issue
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Steve Joyce (@SteveJoyce14) reported@GillsCountry @O2 Which is all very well but doesn't explain why we normally get signal (sometimes intermittently) and can use data but this Saturday we got absolutely nothing 😳
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Nilesh Thanki (@NileshGThanki) reportedLooking for resolution from @O2 been having ongoing signal and network problems since joining in December 2025. Live in EN1, Enfield. Complaint after complaint and still no resolution. Why pay for a service if we are not receiving it. Can’t make basic calls in our own home!
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mt (@justaskerica) reported@O2 why does your my O2 app have no content on your Help section with no way of contacting an agent? The website tells me to go to the app and I cannot call as my SIM isn’t activated yet which is my issue
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Neil Lilly (@NeilLilly) reported@O2 Are you actually serious? I work in these places on a regular basis and there is ALWAYS no signal. I don’t expect to pay for a service that I do not receive.
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Peter Knowles (@PeteKnowles_) reported@O2 I have been hacked, my email compromised and deleted and your customer service lines are so bad - I’m trying to submit a complaint and your website won’t even accept it stating an error - total shambles.
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Andrew (the *****) (@Andrewislington) reported@JohnTillUK @O2 yeah same issues here. I can rant a lot about VMO2
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💚💙 (@Dylan103912) reported@Blue_Collar2 @BelfastGiants @O2 Yes. I don't this **** annually for the next 10 years