O2 Outage Report in Ellesmere Port, Cheshire West and Chester, England

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Ellesmere Port, England

The most recent O2 outage reports came from the following cities: Liverpool.

City	Problem Type	Report Time
Liverpool	E-mail	27 days ago
Liverpool	Internet	2 months ago
Upton	Total Blackout	3 months ago
Chester	Phone	3 months ago
St Helens	Internet	4 months ago
Liverpool	Phone	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

• 
  Jamie Mc (@Jamie_McGaghey) reported 9 minutes ago from Garston, England

  Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

• 
  Dr. maria skinner (@SkinnerMaria) reported 11 minutes ago from Chester, England

  @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

• 
  Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported 13 minutes ago from Liverpool, England

  @MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help

• 
  Paul Lees (@PLees321) reported 17 minutes ago from Garston, England

  @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

• 
  James Roberts (@JamesRoberts330) reported 19 minutes ago from Halewood, England

  @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

• 
  Willis Sweeney (@willissweeney97) reported 23 minutes ago from Liverpool, England

  @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

• 
  James Roberts (@JamesRoberts330) reported 27 minutes ago from Liverpool, England

  Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

• 
  KLee (@Solsticebaby) reported 27 minutes ago from Ellesmere Port, England

  30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

• 
  Official Shankly Merchandise (@shanklyshop) reported 37 minutes ago from Liverpool, England

  @O2 I’m having more issues with this network, possibly the worst network I have ever been on

• 
  Lindsey (@lindseyjthom) reported 38 minutes ago from Liverpool, England

  Had nothing but signal problems since joining @O2 😣

• 
  Gary (@GaryLiverpool) reported 39 minutes ago from Liverpool, England

  Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

• 
  AntDonn (@antdonn_007) reported 40 minutes ago from Deysbrook, England

  @O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress

• 
  Gary (@GaryLiverpool) reported 46 minutes ago from Liverpool, England

  @O2 have confirmed issues since 12:09 #o2down

• 
  Shane Pinnington (@ShanePinnington) reported 51 minutes ago from Chester, England

  @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

• 
  This is me 🧶 (@Margymoo) reported 51 minutes ago from Birkenhead, England

  @O2 problem needs resolving today , can you help ?

• 
  Karen (@Kazz1010) reported 56 minutes ago from Birkenhead, England

  @O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻

• 
  This is me 🧶 (@Margymoo) reported 56 minutes ago from Birkenhead, England

  @O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP

• 
  Willis Sweeney (@willissweeney97) reported 59 minutes ago from Liverpool, England

  I’ve been waiting half an hour to speak to customer services??? @O2 🙄

• 
  Willis Sweeney (@willissweeney97) reported 59 minutes ago from Liverpool, England

  @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

• 
  jo m b (@joanreece) reported 60 minutes ago from Liverpool, England

  @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Natasha Ball (Tasha) (@0tasha7) reported 8 minutes ago

  @O2 So now i can get to as far as requesting a code but then the code is never sent! FFS

• 
  Jon (@MTFCJon) reported 10 minutes ago

  @O2 This is a joke They’re on viagogo now, you can purchase them @O2 why is this? What’s the point of being a priority customer when you allow you system to be crashed by touts

• 
  Sukhjote Singh (@sukhjotesingh) reported 21 minutes ago

  @O2 Had so many issues with Priority app, please advise. App is already updated

• 
  Colinbut66 (@colinbut66) reported 23 minutes ago

  @O2 just fix the problem or you will lose a lot of customers

• 
  Emma Lee (@elmlee2601) reported 25 minutes ago

  @CarolineJacqu12 @O2 Threes presale is apparently down too 😞

• 
  Claire Anderson (@ClaireA14839249) reported 26 minutes ago

  @O2 trying over an hour to sign back into my own priority app after being logged out despite being ‘ready’ to get Peter Kay tickets???? Why on earth was I logged out? Impossible to even get logged on never mind get tickets - very unfair!!!!!!!

• 
  Lyndsey (@llcl100) reported 26 minutes ago

  It’s been a hour since release how has this problem not been fixed?? @O2 😭

• 
  Mel Brolly 🌹🌻 (@melmel2801) reported 28 minutes ago

  @alan_hardisty @O2 @peterkay_co_uk Still down and not loading at all. Grrrrr

• 
  sue ellen draper 💙🇺🇦💛 (@suellen2623) reported 29 minutes ago from Leeds, England

  @O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets

• 
  Sean Parry (@SeanPar77023449) reported 30 minutes ago

  @O2 What the point in being an o2 customer high bills crap signal and the one reason I’m a customer I now can’t use