O2

O2 Outage Report in Ellesmere Port, Cheshire West and Chester, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ellesmere Port, Cheshire West and Chester, England 02/24/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent O2 outage reports came from the following cities: Liverpool, Upton and Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomUpton Total Blackout
United KingdomChester Phone
United KingdomSt Helens Internet
United KingdomLiverpool Phone
United KingdomSt Helens Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • Jamie_McGaghey Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 is there any issues with the network in Liverpool

  • pendo86 Dan 🏳️‍🌈🌹🇪🇺 (@pendo86) reported from Prescot, England

    Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.

  • goalie310 Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England

    @MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help

  • AgentLittleP Paul P (@AgentLittleP) reported from Liverpool, England

    Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!

  • Ffilly95 Ffi Davies (@Ffilly95) reported from Liverpool, England

    @O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!

  • ItsVickyBee Vicky Bee (@ItsVickyBee) reported from Liverpool, England

    @O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @O2 **** off not with O2

  • Smith_Chris3003 Christopher smith 🏃🏻‍♂️🏃🏻‍♂️ (@Smith_Chris3003) reported from Eccleston, England

    If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....

  • sandracw66 Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 have confirmed issues since 12:09 #o2down

  • MrsFoot44 Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • RichtMUFC99 Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England

    @Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 how do i cancel my contract

  • davidbowes80 Dave the deccy (@davidbowes80) reported from St Helens, England

    After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help

  • Burkster76 Martin Burke (@Burkster76) reported from Widnes, England

    @MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • justincook70 justin time (@justincook70) reported

    @O2 is your online chat down I’ve been trying to contact someone for 2 days now and carn’t get any joy ??? I’ve tried at different times of the day please help

  • annwyrdrnk CM (@annwyrdrnk) reported

    Nice work by @O2 changing my tariff today. Very quick. Been screwing me over for years tbf. I only realised when EE offered me kajillion GBs for a third of the gold bullion I shipped to O2 each month (and had been doing for 15 years). Feel like a cool customer on me new deal tho.

  • niksmit Nik Smit (@niksmit) reported

    @O2 nobody answers your support number +44 7860 980202 ...

  • KJBSharp Kieran (@KJBSharp) reported

    @O2 Im looking to bring over my number from another network. Youve sent me my new sim but im not receiving the text with the code so i can unlock it

  • Dhanraj68333005 Dhanraj (@Dhanraj68333005) reported

    @o2 is there any thing you can do to address my issue or is my only option is to complaint to ombudsman? Please let mr know (3 of 3)

  • TH_ShaunaH Shauna Hanna (@TH_ShaunaH) reported

    Over 24 hours since I arrived in the US and my @O2 travel bolt-on is still not working. Very unimpressed! #NoService

  • MrSmithLocksLtd Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Swillington, England

    Dear @O2, Today, we had a powercut, which, in turn, highlighted a big issue. The issue? A VERY, poor signal, barely "H+", with a short-lived, spattering of 4G. I do most of my social media interactions via WiFi, so I rarely notice the inadequate signal. CONT.....

  • KingNickking Nick King (@KingNickking) reported

    @O2 so after upgrading my phone on Tuesday I still can’t make or receive calls hours wasted in the shop and on helpline. What an utterly abysmal service, I’m self employed and need my phone sorted.

  • Andy_Watt Andy Watt (@Andy_Watt) reported

    @O2 Thanks for the reply. Seems you don't support that like many other carriers do which would save customers a lot of time and effort. Maybe one you can put to your team for a suggested improvement or make the esim swap available through your app which some providers do.

  • lucindajscott Lucinda Scott (@lucindajscott) reported

    @O2 It’s nothing to do with network problems.