O2 Outage Report in Ellesmere Port, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Liverpool, St Helens, Birkenhead, Ellesmere Port and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
Internet | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone | |
| Flint |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Birkenhead, England
@O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 any help out there ? #badcustomerservice
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 can’t get through on the phone, I need help please ?
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Rob T 🏴🏉
(@welshapplefan) reported
from
Sandymoor, England
@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
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Dan snelson
(@DanSnelson) reported
from
Widnes, England
Second day of no service @O2 any idea of when it will be back up and running in wa8 area
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon
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Adam Dumbleton
(@adamdumbleton87) reported
from
Liverpool, England
Hoping someone at @O2 can help me I’m trying to access my
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
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Michelle Green
(@michelle1993g) reported
from
Birkenhead, England
@O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.
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Emma J
(@EmmaJStrong) reported
from
Halewood, England
@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 anyone able to help, can’t get through on phone ?
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
going back to o2 network @o2 how do i send the PAC number so i can keep the same number
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.
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N Nicholas
(@LiverpoolNat1) reported
from
Liverpool, England
@O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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linzi
(@_LinziM) reported
@auriole_wells @O2 Hey I'm currently having the same problem, have you managed to sign in yet?
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do you own the dancefloor?
(@owndancefloor) reported
Dear @O2 I've had no signal on my mobile for 1 week. You claim to have delivered a parcel to my door with a new sim, which Isn't here so I'll have to report it to the police that it has been stolen. Who can I complain to that your service is beyond awful?
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Lubz010
(@LawrenceLubbock) reported
@O2 Iphone Just done this and still not working
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twk
(@arttwk) reported
@O2 can’t login via the new VMO2 MYO2 login into my account. Won’t receive the “security” email to login. Have only a O2 account. Plse advise
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Callum Jones
(@umadcal) reported
@O2 Should've put ******* biohazard stickers on this device, what ******** are you thinking?
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linzi
(@_LinziM) reported
@O2 Hi I'm trying to access my account on the app its logged me out and said it's sent me an email to verify which I've done but i still cant log in. Can you help please.
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Lloyd H Photo
(@lloydhphoto) reported
@O2 Hey. Trying to upgrade my device, and enter a promo code but I keep get a VMS error code. Anyway to help?
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Matt
(@Matt6193) reported
@O2 hi, need a little help. Just in the process of transferring to you guys from elsewhere I entered my STAC but all correspondence so far has had a new number rather than my existing one
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Bo Duddley
(@VallaNils13872) reported
@O2 Now six days without phone coverage help desk is useless a manager was meant to contact me last week no contact complaints aren’t answered avoid this company
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RaeRubyRae
(@RaeRubyRaeK) reported
@O2 All of a sudden because I tell you I’m leaving after nearly 35 years you actually want to fix a problem? Too little too late! 😤😤