O2 outages and service status in Ellesmere Port, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ellesmere Port, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Ellesmere Port, England
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
2 months ago | |
|
Liverpool
|
Internet | 3 months ago |
Community Discussion
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O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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lauz efc (@Lauz_efc) reported from Liverpool, England@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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Paul (@Paul19RedTitles) reported from Liverpool, England@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
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James Roberts (@JamesRoberts330) reported from Liverpool, EnglandHmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Hannah Vaughan (@MissHLVaughan) reported from Liverpool, England@O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my
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Gary (@GaryLiverpool) reported from Liverpool, EnglandOver an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Christine Doyle (@ChristineAnn63) reported from Liverpool, England@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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Gary (@GaryLiverpool) reported from Liverpool, England@O2 is there any issues with the network in Liverpool
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Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Ryan Davies (@ripinmypants) reported from Hope, Wales@O2 can someone help me regarding my order please
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Jesus Pablo (@amijesuspablo) reported from Liverpool, EnglandMad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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James Roberts (@JamesRoberts330) reported from Halewood, EnglandCouldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧
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Kellie Walters (@KellieW88) reported from Liverpool, England@O2 no service again 🙄🙄🙄🙄 shittest network
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James Roberts (@JamesRoberts330) reported from Liverpool, EnglandHi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
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Lindsey (@lindseyjthom) reported from Liverpool, EnglandHad nothing but signal problems since joining @O2 😣
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Helen Smith (@Hel3110) reported from Birkenhead, England@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Madhav (@Madhavchoubey) reported from Liverpool, England@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sheena Watts (@Sheena81) reported@O2 hello, I've lost my phone can you help please?
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 @Ofcom can you send me the link to make a complaint? @O2 refusing me the 14 day change your mind
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♡ (@baeIuxe) reported@O2 i messaged you about my problems with my esim
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Banterman 😆😡 (@Banterm42404691) reported@mhewson_MCH @O2 PS. #lebara is basically Vodafone network. Thats what you get in Europe.
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 What a waste of time that was with Mark if that's your complaint department he needs to be retrained giving misleading information.
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Rachel (@Rachel_Coombs) reported@mhewson_MCH @O2 After they inc their prices by more than they stipulated in their contract last year both me and my partner left. C£15 cheaper each pcm, comparable data, can use abroad, better signal!! IDMobile
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Mike Waterson (@waterson_mike) reported@o2 3 customers lost due to your absolutely shocking customer service and prices ,good riddance , no mobile for over a week ,my mrs no mobile for 2 weeks (no compensation offered), my mam getting charged £13 for a toy fone , we are saving £24 pm between us for the same contracts
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Mr Angry (@angry_corner) reported@O2 Always seems to be an issue accessing my account, using either of your apps..... you really just need to simplify this!!! I remember when customer perception was a huge focus at O2, but they don't seem to care any more!!!
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Jazza (@jmilprint) reported@mhewson_MCH @NickOresme @O2 I just switched to Giffgaff, 40gb data, and unlimited calls etc £10 a month on a rolling monthly contract. The 5G has been much more consistent with Giffgaff although it's the same network!!
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Thomas S - Clarity (@TomSoede) reported@O2 I have been trying to get through I broke my phone and bought a new one I out in my o2 SIM card and I can’t receive text messages hence can authenticate my payments apps I need urgent help