O2 Outage Report in Ellesmere Port, Cheshire West and Chester, England
Why is my O2 service not working?
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Ellesmere Port, England
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
25 days ago | |
|
Liverpool
|
Internet | 2 months ago |
|
Upton
|
Total Blackout | 3 months ago |
|
Chester
|
Phone | 3 months ago |
|
St Helens
|
Internet | 4 months ago |
|
Liverpool
|
Phone | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
-
James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
-
-
Jamie Mc (@Jamie_McGaghey) reported from Garston, EnglandDisgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
-
KLee (@Solsticebaby) reported from Ellesmere Port, England30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
-
Dr. maria skinner (@SkinnerMaria) reported from Chester, England@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
-
Paul Lees (@PLees321) reported from Garston, England@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
-
Gary (@GaryLiverpool) reported from Liverpool, England@O2 have confirmed issues since 12:09 #o2down
-
Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
-
James Roberts (@JamesRoberts330) reported from Liverpool, EnglandHi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
-
Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
-
Karen (@Kazz1010) reported from Birkenhead, England@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
-
Official Shankly Merchandise (@shanklyshop) reported from Liverpool, England@O2 I’m having more issues with this network, possibly the worst network I have ever been on
-
KAGSY💄💅 (@KAGSY6) reported from Liverpool, England@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
-
Lindsey (@lindseyjthom) reported from Liverpool, EnglandHad nothing but signal problems since joining @O2 😣
-
AntDonn (@antdonn_007) reported from Deysbrook, England@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
-
This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 problem needs resolving today , can you help ?
-
Gary (@GaryLiverpool) reported from Liverpool, EnglandOver an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
-
This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
-
Gary (@GaryLiverpool) reported from Liverpool, England@O2 is there any issues with the network in Liverpool
-
jo m b (@joanreece) reported from Liverpool, England@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
ColchesterViews. (@Colchesterviews) reportedHilarious that @O2 priority website is down. I was only hanging on, being a miserable O2 customer in hope I’d get Peter Kay tickets. It’s 2022 and trust O2 to completely **** up.
-
Thebadgemanltd (@thebadgemanltd) reported@O2 @TheO2 Absolute shambles, embarrassing letting the legend @peterkay_co_uk down
-
Mrs B (@LizzyJarvo) reported@O2 So bloody frustrating! Never been this bad before @O2
-
claire collier (@Lasvegas1805) reported@O2 Managed to get in code sent but can’t sign in…….@O2 sort it out please!!
-
karl ellison (@karl_st_h) reported@O2 Presale lasts 48h like that’s going to help ffs
-
qwerty queen 🏳️🌈 🏳️⚧️ (@shedontlive) reported@JoJoC491 @O2 How ******** did they even get them???
-
Amayah (@Amayah10734083) reported@RebeccaFlack86 @O2 Thank God I didn't waste my time waiting for support they can't do anything I was referred to @techrecovery01 on twitter He fix my problem without hesitation reach out to him he will help you recover the account
-
Lewis James (@lewisjames1977) reported@O2 Help
-
Helena (@Helena89524858) reported@O2 @peterkay_co_uk O2 is it going to be better late than never!? Or are you letting all your customers down!?
-
totally 6'2 chelseapand0ra (@chelseapand0ra) reportedTrying to get Peter Kay presale tickets is a real life hellscape... Although, at least @O2 let us know there were issues with servers... UNLIKE SOMEONE @ThreeUK 🙄🙄🙄🙄 An absolute ******* farce.