O2 outages and service status in Ellesmere Port, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ellesmere Port, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Ellesmere Port, England
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Phone | 30 days ago |
|
Liverpool
|
3 months ago |
Community Discussion
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O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Paul Lees (@PLees321) reported from Garston, England@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Ben Alexander (@Ben_Alex_86) reported from Liverpool, England@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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James Roberts (@JamesRoberts330) reported from Liverpool, EnglandHmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Sandracw (@sandracw66) reported from Shotton, Wales@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Jon H (@jonh64) reported from Garston, England@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Kalvin King (@itskalvinking) reported from Liverpool, EnglandNever go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼
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Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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Lucy Sharp (@LucySharpPR) reported from Eccleston, England@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Glen Owen (@glenaowen) reported from Chester, England99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Emma J (@EmmaJStrong) reported from Halewood, England@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
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Paul (@itspaulactually) reported from St Helens, EnglandNah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 any help out there ? #badcustomerservice
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 can’t get through on the phone, I need help please ?
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Michelle Green (@michelle1993g) reported from Birkenhead, England@O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.
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James Alan Roberts (@JamesRoberts330) reported from Liverpool, EnglandHi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Nikk McIntyre (@Cestrian_xbl) reported from Chester, England@O2 Since the merger the O2 signal has been shocking.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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vicky mccabe (@vickyx26) reported@Happyengland79 @O2 We are in the exact same boat. Been waiting since January and had a nightmare getting through to any of them! Only refunded last week after we contacted morning live and they contacted o2. Worst company EVER
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Jake Moore (@JakeMooreUK) reportedDoes anyone know the rules of @O2’s 4G/5G game? I can see the signal, but apparently that’s not enough to unlock internet access…
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Wayne Tuckwell 💚🖤 (@waynetuckwell) reported@O2 so when am I going to get an update to ticket number: CIT-A408955. Or you hoping I’ll just go away and not bother you again? I will not be renewing with O2 as your customer service is poor to say the least.
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Shana Hendry (@Happyengland79) reportedLooks like it's Ombudsman time this evening @O2. Two of them in fact. Can't speak to anyone at O2 as English is not their first language, totally unacceptable! No refund means the problem was never resolved! All you do is lie and I have the proof! #evidenceforombudsman
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Mr H (@silestanix) reported@O2 @virginmedia ... Was here in April, no issues whatsoever ever. My account was under review for suspected fraud, this investigation was closed on Tuesday, it's now Friday and I STILL CANNOT get thru to family back in the UK because you're not allowing me to make calls...!!!
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John Till (@JohnTillUK) reported@O2 I’ve been a customer of yours for 29 years, yet over the last 18 months the quality of service has gone markedly downhill. No matter where in the country I travel, I struggle to use data yet my work device on a competitors network works absolutely fine, ive filed many 1/
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Paul Ormerod (@PaulOrmerod5) reported@O2 possibly the worst company I have ever dealt with, up graded to a nearly new phone that was blocked due to a fraud claim on it and now trying to get it sorted no one in the company actually gives a ****, promise after promise of resolutions and callbacks nothing has happened
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John Kirby (@csljohnkirby) reported@O2 Seriously, I messaged by DM prior to 1800hrs today, and even notified you on the main timeline I had done it, and guess what, yep @O2 have completely ignored it. Customer service is missing
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Stevie Brown (@SASBroons) reported@Sky & @O2 Update: EH268NZ Sorry, we're carrying out some upgrade work in this area. To help improve our network. While we do this, you'll have some trouble with your calls, texts and data but we're working as fast as we can to get things sorted.Should be back by 8pm on 10/06/26.
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beth (@yesimbeth) reported@O2 priority/blue Mondays not working, help pls