O2 Outage Report in Ellesmere Port, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Liverpool, St Helens, Birkenhead, Ellesmere Port and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
Internet | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone | |
| Flint |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Dan snelson
(@DanSnelson) reported
from
Widnes, England
Second day of no service @O2 any idea of when it will be back up and running in wa8 area
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
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Ste Byrne
(@SteByrneLFC) reported
from
Birkenhead, England
How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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N Nicholas
(@LiverpoolNat1) reported
from
Liverpool, England
@O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Ben Alexander
(@Ben_Alex_86) reported
from
Liverpool, England
@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
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Danielle Bailey
(@DanielleBaileyx) reported
from
Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 any help out there ? #badcustomerservice
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
going back to o2 network @o2 how do i send the PAC number so i can keep the same number
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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James Cooper
(@little_jim) reported
@O2 I sent you a message at 7:31 this morning and had no response, I noticed you seem to be replying to others after mine. I’ve been with you for a week and had all of 2 days service not a great start.
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Jonathan Ellis
(@jonnyellis74) reported
@O2 No one has come back to my DMs, and the problem is unresolved. Can someone help?
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lacey
(@laceysucksss) reported
@O2 are literal **** ? tried maybe three times now to shut my dads account who died a MONTH ago . they told me the bereavement team is great had no reply for weeks now ????
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D1X1Eone
(@19dixie87) reported
@O2 Complaint more about virgin (see other reply). o2 complaint is about the ridiculous q’s I was being asked on live chat and on call. Said I didn’t received sim but then asked to confirm the sim num then proceeded to ask me for the code that was sent to o2 sim. Full complaint tmro
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Chris Price
(@TheChrisPrice) reported
So wearily on Sunday I call @O2 customer services. I have to explain the whole situation again. The very polite fellow on the phone tells me that a note hasn’t even been made on my account that my phone was stolen. Asks for crime ref no. A bead of sweat falls from my brow.
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Katrina
(@Treeeeen) reported
@O2 family member currently working for your company is having a terrible time and noone will give him the number for HR could you please provide me with it as he is being asked to work a questionable notice period and not being shown how to claim overtime pay.
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Sarah Rush
(@SarahRush17) reported
@O2 Keep being cut off chat and phone number is not working. Simply want to know why you charge me £17.79 month airtime, when your advertised charge on we site for same (more data actually) for £14.99. Dont you want to keep customers and reward loyalty?
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Sharon matthews
(@shadesofadult) reported
@O2 I want to report @dhlexpressuk because you use them for deliveries and they fail to deliver. They were supposed to deliver a new phone today and lied saying they couldn’t gain access yet my home is a normal semi detached house with a ring doorbell to prove they didn’t turn up
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Charlie Gough ☁️
(@getofmeland) reported
@O2 sim swap for new phone had signal for an hour now no signal... tried resetting and removing sim.
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Kaz77
(@Karen70181995) reported
@O2 your customer service has gone downhill lately….loyal customer being mucked around…..maybe time to switch….