O2 outages and service status in Ellesmere Port, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ellesmere Port, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Ellesmere Port, England
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
2 months ago | |
|
Liverpool
|
Internet | 3 months ago |
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O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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leejlewis (@LeeJLewis) reported from Liverpool, England@O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!
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Danielle Bailey (@DanielleBaileyx) reported from Roby, England@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England@O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.
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Paul Newton (@Paul_Newton37) reported from Birkenhead, England@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
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Rob T 🏴🏉 (@welshapplefan) reported from Sandymoor, England@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
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Jake ✌️ (@JakeMoyles1) reported from Liverpool, EnglandPay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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Paul (@Paul19RedTitles) reported from Liverpool, England@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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lauz efc (@Lauz_efc) reported from Liverpool, England@caville @O2 It was working this morning then come 12 it’s down.
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Steve Simpson (@stevegsimpson) reported from Garston, England@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Emma Springford (@emzz6) reported from St Helens, England@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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Paul (@itspaulactually) reported from St Helens, EnglandNah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Jon H (@jonh64) reported from Garston, England@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 can’t get through on the phone, I need help please ?
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Dave the deccy (@davidbowes80) reported from St Helens, EnglandAfter being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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Helen Smith (@Hel3110) reported from Birkenhead, England@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Adam Dumbleton (@adamdumbleton87) reported from Liverpool, EnglandHoping someone at @O2 can help me I’m trying to access my
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Ben Alexander (@Ben_Alex_86) reported from Liverpool, England@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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Jan Rose (@JanRose61920860) reported from Christleton, England@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Les Pigg (@LesPiggypics) reported@O2 Just got an email £1 for a Greggs Chicken roll. They are disgusting and Gregg 30 years ago were better than the current food they serve. Plus the network in some area of NE9 are very poor week signals and dose not work underground on the Tyne & Wear Metro system.
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Bob McLobb (@BMclobb) reported@andrejpwalker @O2 go giff gaff, same network, less fuckery
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Squall Loire (@squall_loire) reported@O2 The complaint wasn't really related to my account, it was related to the behaviour of your agent in your chat service, which was predatory and full of lies. The entire transcript accompanied the complaint, and was sent from the email attached to my account.
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DavidDunninguk (@daviddunninguk) reported@O2 I got in. There is a problem in York. The signal has been bad for weeks. To be honest it’s just what you expect from o2. As I said was wondering what the point of this account is if you can’t tell me . Anyway all beyond your control so thanks for at least replying
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Tsering Passang (@tsamtruk) reported@O2 doesn’t take customer complaints seriously. Reported potential data breach and fraudulent case multiple times. If there is no meaningful resolution in the next five days I have to formally report it to the @Ofcom.
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Lou Mc (@LouiseM30692137) reportedPicture the scene. It's 2026. You live in a thriving city. And yet you have sh*t mobile phone signal because @O2 can't get their act together #couldntmakeitup #bettersignalinthecountryside
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Hugo Michiels (@hugomichaels) reported@O2 No. I did check that as well to start. For some reason since the upgrade the signal is really bad
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Emma Turley (@Emama_Turley) reportedHi @O2 - I left a few months ago and am owed £… I have spoken to a couple of your team who have said the refund should be sorted in the next few days but the money hasn’t reached my account. It’s quite frustrating! Can you help?
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bobbie (@bobbieod7d) reported@O2 I’ve had no service for over 48 hours after a port from Sky Mobile. I provided my details via DM 13 hours ago and have been ignored. Please escalate urgently.
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Darren Coomer (@coomerdarren) reported@O2 Very disgusted with O2 my issue still not resolved looks like I'll have to find a better provider