O2 Outage Report in Ellesmere Port, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Ellesmere Port, England
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
23 days ago | |
|
Liverpool
|
Internet | 2 months ago |
|
Upton
|
Total Blackout | 3 months ago |
|
Chester
|
Phone | 3 months ago |
|
St Helens
|
Internet | 4 months ago |
|
Liverpool
|
Phone | 4 months ago |
Community Discussion
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O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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KLee (@Solsticebaby) reported from Ellesmere Port, England30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 problem needs resolving today , can you help ?
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Ellie♐️ (@elrosevincent) reported from Liverpool, EnglandTrying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Lindsey (@lindseyjthom) reported from Liverpool, EnglandHad nothing but signal problems since joining @O2 😣
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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Danielle Bailey (@DanielleBaileyx) reported from Roby, England@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Steve Simpson (@stevegsimpson) reported from Garston, England@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Ste Byrne (@SteByrneLFC) reported from Birkenhead, EnglandHow ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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Willis Sweeney (@willissweeney97) reported from Liverpool, EnglandI’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Dan snelson (@DanSnelson) reported from Widnes, EnglandSecond day of no service @O2 any idea of when it will be back up and running in wa8 area
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 any help out there ? #badcustomerservice
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Paul Lees (@PLees321) reported from Garston, England@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Ben Alexander (@Ben_Alex_86) reported from Liverpool, England@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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Karen (@Kazz1010) reported from Birkenhead, England@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Jesus Pablo (@amijesuspablo) reported from Liverpool, EnglandMad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Delia Rose 👑 (@deliarosee1) reported@O2 have been on hold for nearly an hour ? Worst customer service ever!!!
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ShabyDiamond (@ShabyDiamond) reportedSo looks like @O2 doesn’t care about a customer who’s been with them for nearly 18 years - a complaint made and they offer a measly £30 which doesn’t even cover 2 months bill - @EE where u at holla at your boi looking for a new contract and better deals than you know who
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your blah (@your_blah) reported@O2 Dont worry about it im paying off contract and moving to another network
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Drew White (@drewsnx) reported@O2 So it's only the broadband I want to change. The O2 Shop guy told me that as a VM customer I need to talk to them, while Virgin Media told they don't do 5G broadband. This is most bizarre example of a partnership when I am already a customer of both but can't get an answer.
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ShabyDiamond (@ShabyDiamond) reported@O2 Sorry but you can’t (why am I saying sorry) a complaint has already been raised and not resolved to my satisfaction - loyalty gets you nowhere with o2
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Safiya Amina Hafeji (@safiya_amina_3) reportedIt's been coming back to me and making me curious, so I thought to post the 'repeatedly' part (I was speaking to the complaints dept): @o2: I spoke to my manager and the only options are to resubmit the complaint or retrain the advisor. Me: resubmit. @o2: Can you confirm ...
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Gaz (@GazTasticooo) reported@O2 massive security breach from o2 this morning. Not happy with the service. People need to avoid o2.
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Amina Begum (@AminaSBegum) reported@O2 keeps getting emails that a balance is due but in fact he is due money from o2. None of these agents are understanding what is happening & wants it to be resolved ASAP & issue a complaint due to this mess via the Ombundsman as it seems like O2 are trying to take his money!
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Jess Jones (@jess18x) reportedWhy am i paying @O2 so much a month just to have a phone with no signal? i cant text, call or use my Internet!!
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Kieran (@Kieranjl) reportedHard to believe in this day and age, someone in London can download a film in seconds, Kevin Bacon can shave someone and land a plane over a network according to there advert. And yet I have to go for a drive to receive a text message. @O2 How can you charge someone for this?!