O2 Outage Report in Ellesmere Port, Cheshire West and Chester, England
Why is my O2 service not working?
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Ellesmere Port, England
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
28 days ago | |
|
Liverpool
|
Internet | 2 months ago |
|
Upton
|
Total Blackout | 3 months ago |
|
Chester
|
Phone | 3 months ago |
|
St Helens
|
Internet | 4 months ago |
|
Liverpool
|
Phone | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
-
Martin Burke (@Burkster76) reported from Widnes, England@MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠
-
Helen Smith (@Hel3110) reported from Birkenhead, England@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
-
Paul P (@AgentLittleP) reported from Liverpool, EnglandTheres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
-
-
Nick Toye (@NickToye) reported from Mold, Wales@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
-
Christopher smith 🏃🏻♂️🏃🏻♂️ (@Smith_Chris3003) reported from Eccleston, EnglandIf there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2
-
Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
-
Kellie Walters (@KellieW88) reported from Liverpool, England@O2 no service again 🙄🙄🙄🙄 shittest network
-
Meirion Thomas (@GadgetMaze) reported from Shotton, Wales@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
-
Paul Newton (@Paul_Newton37) reported from Birkenhead, England@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
-
Jake ✌️ (@JakeMoyles1) reported from Liverpool, EnglandPay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
-
Dave the deccy (@davidbowes80) reported from St Helens, EnglandAfter being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
-
Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England@O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills
-
Paul Beacon (@PaulBeacon0) reported from Roby, EnglandI would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
-
Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England@O2 worst customer service in history.
-
Vicky Bee (@ItsVickyBee) reported from Liverpool, England@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
-
Paul Beacon (@PaulBeacon0) reported from Liverpool, England@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
-
Ffi Davies (@Ffilly95) reported from Liverpool, England@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
-
Karen White (@KarenWhiteFood) reported from Chester, England1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
-
Kev (@Kev_Edwards) reported from Liverpool, England@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
5 (@one786love) reported@O2 never buy insurance with 02 they are disgusting people
-
Leah Morris (@lovelybyleah) reported@O2 @JohnBishop100 Can you respond to my tweet... I’ve been trying for 7 months in store, on the phone, emailing to cancel my contract... I’m now STILL being charged for a number I’ve not used in over a year ... this is ridiculous...
-
name Jeff (@Ell_Henshaw) reported@O2 how do I cancel my phone contract with you. Ive tried looking on my account to see how however it does not say, same with looking it up online. So how do I do it?
-
Mark Parish (@Monkeybadger48) reported@O2 Been going round and round in circles with your app and 202 service. I simply want to pay off a device plan but it seems like it would be easier for me to lay a golden egg. Fiona on your live chat is not helpful at all.
-
Aiden (@aidenisveryepic) reported@tescomobile @O2 please fix your ******* signal i apparently have 4g but i can not load anything, this is like this always so much for 99% coverage. honestly fix this issue this has been like this for months
-
Gary Chapman (@Gazby77) reported@O2 truly appalling today. Can't speak to anyone at 02, either by speaking or by chat service.
-
helen mcpherson (@helenmc79345885) reported@O2 I ordered an apple series 6watch for my husband as I have one .I stupidly ordered him one on my o2account which cleared my account .I want d separate one for him I’m now out of pocket by £507.please please help.I’m awaiting reply via chat but nothing yet.
-
Annette Stimpson (@AnnetteStimpso2) reported@O2 I have upgraded my phone early December to a s20,I have had problems with all my calls lasting maybe 1 minute before it goes dead and sometimes my texts dont go through! I have had a new sim still no joy. I have reset network, I am sick of getting in contact with o2
-
Seonaid Beaugeard (@SBeaugeard) reported@O2 can you help me track my repair? Your online repair tracker doesn’t seem to work. If I try to call it says the wait time is 45 mins. Is there any other way?
-
Leah Morris (@lovelybyleah) reported@O2 why is it I’ve tried for 7 months to cancel my contract but you never respond to my emails, my calls are always cut & I can’t access my account... sort it out and stop charging me!!!!