O2 Outage Report in Ellesmere Port, Cheshire West and Chester, England

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Ellesmere Port, England

The most recent O2 outage reports came from the following cities: Liverpool.

City	Problem Type	Report Time
Liverpool	E-mail	27 days ago
Liverpool	Internet	2 months ago
Upton	Total Blackout	3 months ago
Chester	Phone	3 months ago
St Helens	Internet	4 months ago
Liverpool	Phone	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

• 
  Gary (@GaryLiverpool) reported 3 minutes ago from Liverpool, England

  @O2 have confirmed issues since 12:09 #o2down

• 
  Official Shankly Merchandise (@shanklyshop) reported 6 minutes ago from Liverpool, England

  @O2 I’m having more issues with this network, possibly the worst network I have ever been on

• 
  KAGSY💄💅 (@KAGSY6) reported 12 minutes ago from Liverpool, England

  @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

• 
  Gary (@GaryLiverpool) reported 12 minutes ago from Liverpool, England

  Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

• 
  Sandracw (@sandracw66) reported 14 minutes ago from Shotton, Wales

  @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

• 
  James Roberts (@JamesRoberts330) reported 14 minutes ago from Liverpool, England

  Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

• 
  Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported 18 minutes ago from Liverpool, England

  @MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help

• 
  Dave the deccy (@davidbowes80) reported 20 minutes ago from St Helens, England

  After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor

• 
  Jamie Mc (@Jamie_McGaghey) reported 26 minutes ago from Garston, England

  Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

• 
  jo m b (@joanreece) reported 28 minutes ago from Liverpool, England

  @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

• 
  Sue Lightfoot (@MrsFoot44) reported 34 minutes ago from Ellesmere Port, England

  @O2 worst customer service in history.

• 
  Dan 🏳️‍🌈🌹🇪🇺 (@pendo86) reported 34 minutes ago from Prescot, England

  Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.

• 
  Shane Pinnington (@ShanePinnington) reported 35 minutes ago from Chester, England

  @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

• 
  Andy McKeown (@AndyMcK1982) reported 37 minutes ago from Liverpool, England

  @CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....

• 
  Ffi Davies (@Ffilly95) reported 38 minutes ago from Liverpool, England

  @O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!

• 
  Christopher smith 🏃🏻‍♂️🏃🏻‍♂️ (@Smith_Chris3003) reported 44 minutes ago from Eccleston, England

  If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2

• 
  Gary (@GaryLiverpool) reported 47 minutes ago from Liverpool, England

  @O2 is there any issues with the network in Liverpool

• 
  lauz efc (@Lauz_efc) reported 49 minutes ago from Liverpool, England

  @O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help

• 
  KAGSY💄💅 (@KAGSY6) reported 56 minutes ago from Liverpool, England

  @O2 **** off not with O2

• 
  AntDonn (@antdonn_007) reported 59 minutes ago from Deysbrook, England

  @O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Janna (@Janana58) reported 5 minutes ago

  @O2 still getting really poor service at 4g. I am paying for this and it’s been a week or more. Can you tell me when the problem will be fixed please?

• 
  Sara Millar (@SaraMillar6) reported 6 minutes ago

  @O2 Why can't I get a mobile data signal in my workplace in Glasgow City Centre? Service checker says a mast down but its been a long term issue and no issues outside?

• 
  Alex Hatton (@alexhatton22) reported 7 minutes ago

  @O2 I woke up this morning and I can’t view my mobile phone on the my O2 app, I have no signal, my number isn’t working, can’t make calls, can’t use mobile data. What is going on?

• 
  Sara Millar (@SaraMillar6) reported 11 minutes ago

  @O2 It's been ongoing for years, left o2 for this reason. Thought it would be fixed by now, obv not. No issues outside/calls/texts. Only inside Glasgow Central Station. Postcode G1 3TA

• 
  Benji✨🥂🍸 (@benji_suave) reported 11 minutes ago

  @O2 why is my connection so bad in my house

• 
  ★ K ★ (@MissModette) reported 12 minutes ago

  I reckon when I’ve got some money I’m going to sack @O2 off. Absolutely useless and not fit for purpose. Their 5G is beyond poor. It’s either @EE or @VodafoneUK for me.

• 
  nicole (@nicolewoood) reported 12 minutes ago

  anyone elses @O2 network/data been down for weeks now???

• 
  Emma Westwood (@dewks1983) reported 15 minutes ago

  @O2 how do I go about cancelling my contract a bit early due to awful mobile signal, no 5g/4g or very little data. I am stuck in only being able to use my mobile in my house connected to WiFi. This has been for 6 months or more now?!

• 
  Lou 🪶 (@louroll89ffs) reported 18 minutes ago

  @O2 useless, horrible customer service can’t wait to leave, nonsense

• 
  Steve (@TheMafiaMonkey) reported 20 minutes ago

  @O2 is there speed issues with 4g un ws7 area as I am only getting 0.3mb download and no upload. Rebooted phone etc no change