O2 Outage Report in Ellesmere Port, Cheshire West and Chester, England

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Ellesmere Port, England

The most recent O2 outage reports came from the following cities: Liverpool.

City	Problem Type	Report Time
Liverpool	E-mail	24 days ago
Liverpool	Internet	2 months ago
Upton	Total Blackout	3 months ago
Chester	Phone	3 months ago
St Helens	Internet	4 months ago
Liverpool	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

• 
  Jake ✌️ (@JakeMoyles1) reported 44 seconds ago from Liverpool, England

  Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼

• 
  lauz efc (@Lauz_efc) reported 44 seconds ago from Liverpool, England

  @caville @O2 It was working this morning then come 12 it’s down.

• 
  Meirion Thomas (@GadgetMaze) reported 1 minute ago from Shotton, Wales

  @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

• 
  Paul Newton (@Paul_Newton37) reported 6 minutes ago from Birkenhead, England

  @O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2

• 
  Helen Smith (@Hel3110) reported 6 minutes ago from Birkenhead, England

  @O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟

• 
  Lucy Sharp (@LucySharpPR) reported 8 minutes ago from Eccleston, England

  @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

• 
  Paul P (@AgentLittleP) reported 9 minutes ago from Liverpool, England

  Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!

• 
  Paul Beacon (@PaulBeacon0) reported 21 minutes ago from Roby, England

  I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE

• 
  Ste Burke (@SteBurke44) reported 23 minutes ago from Liverpool, England

  @xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂

• 
  Kellie Walters (@KellieW88) reported 27 minutes ago from Liverpool, England

  @O2 no service again 🙄🙄🙄🙄 shittest network

• 
  J E S S (@jess_hornee) reported 30 minutes ago from Bagillt, Wales

  O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

• 
  Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported 33 minutes ago from Prescot, England

  @Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

• 
  Kev (@Kev_Edwards) reported 33 minutes ago from Liverpool, England

  @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

• 
  Kalvin King (@itskalvinking) reported 36 minutes ago from Liverpool, England

  Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼

• 
  Anthony Seed (@AnthonySeed5) reported 37 minutes ago from Liverpool, England

  @LeeCruickshank9 @O2 Full signal at Walton 😎

• 
  Nick Toye (@NickToye) reported 40 minutes ago from Mold, Wales

  @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

• 
  Karen White (@KarenWhiteFood) reported 41 minutes ago from Chester, England

  1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

• 
  Milo (@milonoblet) reported 43 minutes ago from Hoylake, England

  @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

• 
  Helen Smith (@Hel3110) reported 47 minutes ago from Birkenhead, England

  @O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟

• 
  Paul Beacon (@PaulBeacon0) reported 48 minutes ago from Liverpool, England

  @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Ravenholm 🤨🇪🇺 (@DRYuillKirkwood) reported 4 minutes ago

  @O2 is the o2 website down or being hacked? can't access my invoices and some links on the my bill page are redirecting to a Chinese website

• 
  Jake Snape (@JakeTheSnape) reported 8 minutes ago

  @O2 Is there an issue with the website? I'm awaiting updates on an order for collection but it's stuck on processing. Not going to have time to collect at this rate and might as well have picked next day delivery.

• 
  Stu Pattison (@BuckarooStu) reported 14 minutes ago

  Hi @O2 You've disconnected my services, but I have no way of paying my bill...App doesn't work, Website doesn't work and I cant call Customer Services JOKE!!!!!

• 
  chloe 💫🏳️‍🌈 (@CLW1998) reported 15 minutes ago

  @O2 why is the my o2 app not working!! Need your help!! Been trying to call and just keeps ringing and ringing

• 
  Mark Chopper Reid🌸 (@MWancock) reported 18 minutes ago

  @O2 is there a specific number I can call to speak to someone about financial hardship? My bill has come out of my acct and has left me in a very tricky situation I need urgent help please. X

• 
  abi (@abi__w_) reported 19 minutes ago

  @O2 hi, I've been with o2 for years and had good signal at home for past 2 yrs, however past week or so had no signal in house but your website says no issues. Can you advise why this may be, any changes etc.?

• 
  Mike Carter (@mikos) reported 31 minutes ago

  @O2 It says there's an issue and "engineers are likely to be on the case already". "Likely" doesn't tell me much!

• 
  Ari3s (@DJ__Ari3s) reported 33 minutes ago

  Ahh .@O2 why my apps slowing down? Everything updated on my iPhone. Help pls.

• 
  emma farrington (@EmmaMontye8806) reported 35 minutes ago

  @O2 I'm trying to pay my bill but airtime balance isn't available I've paid device plan will balance on automated service have updated yet

• 
  Elena Georgieva (@GeorgievaEV) reported 36 minutes ago

  @O2 Do you have a network connection? - Yes, I have full coverage on my phone.