O2 Outage Report in Ellesmere Port, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Queensferry, St Helens, Chester, Wallasey, Liverpool, Flint, Prenton, Widnes and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Queensferry |
Phone | |
| St Helens |
Total Blackout | |
| Chester |
Internet | |
| Wallasey |
Phone | |
| St Helens |
Internet | |
| Liverpool |
Phone |
Community Discussion
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O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills
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Dave the deccy
(@davidbowes80) reported
from
St Helens, England
After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Christopher smith 🏃🏻♂️🏃🏻♂️
(@Smith_Chris3003) reported
from
Eccleston, England
If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2
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Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 how do i cancel my contract
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Martin Burke
(@Burkster76) reported
from
Widnes, England
@MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠
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Ffi Davies
(@Ffilly95) reported
from
Liverpool, England
@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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Sir Richard Richard 🇪🇺
(@RichtMUFC99) reported
from
Prescot, England
@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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Paul Newton
(@Paul_Newton37) reported
from
Birkenhead, England
@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
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Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ChrissyS
(@letsdanceuk3) reported
So O2 just ring me from their business team to discuss my new contract. I said “it’s interesting you should call as I plan on cancelling my contract!” He says “oh I am not cancellations” then gets cut off because of my phone signal @O2 @o2businessuk #nosignal #terriblesignal
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𝐋𝐈𝐋𝐘 𝐆𝐎𝐑𝐃𝐎𝐍
(@lilyygordonnn) reported
@hollyhocs @O2 i wasn’t trying for paramore i was lewis capaldi so it was gigs and tours not axs, but the priorty app did crash just before they went up and kept logging me out so i think a lot of peoples were down! hope you got some!! <3 x
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Angela Talbot
(@angela_j_t) reported
@O2 my signal and service is terrible and messages are not coming through- your device checker says a mast isn’t working properly but it’s been like this for weeks - please can you fix it!
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Kytes 💖🌟🐾✨🦊
(@kidkytes) reported
Even o2's twitter account couldn't access my phone account lol @O2 please make your security more accessable for dyslexic people including your website! It's so complicated for me to navigate! I never know to answer DOB as DD/MM/YYYY or MM/DD/YYYY or DD/MM/YY😭
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Susan moses
(@dollysusan4) reported
@thespianfriend @O2 Terrible 02 priority asking for one time passcode and then odeon cinema tickets sold out
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Sarah Polar Bear 🐻
(@podarbear) reported
@O2 Yeah so help I've just moved to EE their network is working just fine
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Vanessa
(@l1ght__eyes) reported
@EE how do I switch my @O2 sim only plan to your network??? I'm leaving @O2 as they don't care about their customers and I'm paying for data and a service which I don't get.
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Sarah
(@sarahhag) reported
@O2 It’s an ongoing issue since January 2021. Over 15 calls, numerous emails to your complaints department and many failed promises of call backs that never materialise. Please can you confirm the contact number for the complaints dept.
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a m b e r
(@ambsxrosa) reported
@O2 sort out your priority app it’s been down since 10am when presale started !!!
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Pete Carroll Music
(@pcarrollmusic) reported
Another day with no Service on phone or Mobile Data ! How ****** of you ! @O2 Now it's intermittent pish Service Level !