O2 Outage Report in Ellesmere Port, Cheshire West and Chester, England
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The latest reports from users having issues in Ellesmere Port come from postal codes CH65.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: St Helens, Birkenhead, Ellesmere Port, Liverpool and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone | |
| Flint |
||
| St Helens |
Phone |
Community Discussion
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O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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Paul Beacon
(@PaulBeacon0) reported
from
Roby, England
I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
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Sir Richard Richard 🇪🇺
(@RichtMUFC99) reported
from
Prescot, England
@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@caville @O2 It was working this morning then come 12 it’s down.
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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J E S S
(@jess_hornee) reported
from
Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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Kalvin King
(@itskalvinking) reported
from
Liverpool, England
Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼
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Paul Newton
(@Paul_Newton37) reported
from
Birkenhead, England
@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
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Anthony Seed
(@AnthonySeed5) reported
from
Liverpool, England
@LeeCruickshank9 @O2 Full signal at Walton 😎
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Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Louise S
(@Louise243) reported
@O2 Yes, it clearly said it was a test. My problem is that you tested system at 07:45h! That's not on. You ought to test it at a more civilised hour! Will you be taking that feedback on board? I'm sorely tempted to turn off alerts if you're going to be testing the system so early.
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Leah ratcliffeparks
(@ratcliffeparks) reported
@O2 I've been getting emergency broadcasts this morning, are these genuine tests?
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Nathan Coyle
(@nathan_coyle) reported
Hi @O2, any idea why I was receiving emergency alerts at 8am this morning? Severe threat to life apparently, only slightly disconcerting....
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Sian Elin
(@SianElin_PT) reported
@O2 Just replied! Have seen other people on Twitter this morning having the same issues! I’m not risking trying another payment like you’ve asked until you can find out if the first ones have gone through! Im afraid but I’m not making a double payment!
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$btc
(@btc2212) reported
@O2 Hi, I would like to pay off the rest of my contract - I know the amount that is owed by texting 'INFO' to 202, but I would like to know how to pay this amount. Would you be able to help?
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𝕆𝕓𝕤𝕚𝕕𝕚𝕒𝕟
(@Obsidiandragon0) reported
@lookerslounge21 @O2 I was with EE for years but their prices went through the roof. They are all as bad as each other now I think.
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CFox
(@CFOXY5) reported
@O2 So again no tech support why lie constantly about something that does not exist disgusting doesn’t cover it 6 MONTHS 6 really
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Anthony Duncalf
(@anthony_duncalf) reported
@tescomobile The @O2 4G network can't cope with demand in some areas. My Mum was getting 1mbps in a good O2 4G area. Switched it to 3G+ and it's 15mbps now. Telling people to turn their phone off and on and wiping the sim isn't good technical support.
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Ally⁷
(@AllyGaga20) reported
@O2 are you doing EAS (Emergency Alert System) messages now? My mum just had a test one with an American styled tone saying what type of emergency it is (but said its a test)? Or is this England wide testing?
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Debz still on Lockdown💙☮️ 🏳🌈 🇪🇺🌹 🇵🇸
(@DebWhatford) reported
@O2 After receiving a loud, emergency alert message from you at 7:45am and again at 8am, my panic attack has just become slightly bearable. Couldn't you have done this in the afternoon? You could've caused accidents! Fear is power. #policestate