O2 Outage Report in Ellesmere Port, Cheshire West and Chester, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (57%)
-
Internet (21%)
-
Total Blackout (12%)
-
Wi-fi (4%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Liverpool, Runcorn, Neston, Queensferry, St Helens and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Runcorn |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Neston |
Total Blackout | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
-
Nathan Hodson
(@NathanHodson111) reported
from
Birkenhead, England
@O2 @HeyJohnHooker Can you just address the problem instead of asking everyone to private message you…… there clearly a problem with your app since so many are having the issue….
-
Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
@O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.
-
Pete Baston
(@bearnetuk) reported
from
Buckley, Wales
@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
-
Cara Bartlett
(@CaraBarty) reported
from
Liverpool, England
@O2 it's painful enough holding for 30 mins after being told I was being transferred only to be then cut off by someone shouting down the phone at me. Was going to change my contract but seeing as I'm at the end of my 3 year deal I may consider my options!
-
Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.
-
Ryan Davies
(@ripinmypants) reported
from
Hope, Wales
@O2 can someone help me regarding my order please
-
Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
-
Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
-
Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
-
Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
-
bradley
(@bradley_Avery18) reported
from
Liverpool, England
@O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?
-
Ben Alexander
(@Ben_Alex_86) reported
from
Roby, England
@O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????
-
leejlewis
(@LeeJLewis) reported
from
Liverpool, England
@O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!
-
Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2
-
Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help
-
Hannah Vaughan
(@MissHLVaughan) reported
from
Liverpool, England
@O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my
-
ɪᴀɴ ᴘʏᴇ
(@ianpyeiseboe) reported
from
Widnes, England
@michael_battye @O2 They are awful
-
Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 I could not use this voucher for coffee due to technical issue. Could you please provide a new one
-
James Roberts
(@JamesRoberts330) reported
from
Halewood, England
Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧
-
Ann-Marie Lewis
(@AnnMarieLewis) reported
from
St Helens, England
Getting really annoyed at paying for @O2 data on my phone, when, for the past 3 years I am lucky if it works in the area I live! Always an issue.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Old Georgian
(@OldGeorgian58) reported
@O2 Not impressed - wasted hours today trying to get tickets and neither app nor website loading. Plenty for sale on re-sale sites so obviously some are profiteering from this. You could track them but will you? So much for rewarding customer loyalty!
-
Michael Johnson
(@Johnson9Michael) reported
@O2 Been trying since 9.30 and have not got onto the priority website or app once. This is really poor from @02 as there’s no queuing mechanism as used elsewhere. No chance of first come first served.
-
Mαятıи
(@marthewitt) reported
Well lost faith in the @o2 priority app and the @ThreeUK + what a load a crap
-
𝖑𝖊𝖆𝖍 // stream animal/awbh by pvris
(@LeahLNurse) reported
@O2 @FimonaThomas the app has been down for hours and I’m not even trying to get Peter Kay tickets.
-
Heather Thomas
(@hevsterhev) reported
@O2 I suggest you get your management team and marketing team to sit down and brainstorm a new name to replace ‘Priority’ as this absolutely isn’t it. What a shambles #o2down #o2priorityshambles #peterkay
-
ethomson
(@ethomson3) reported
@O2 do you know the meaning of priority? Fix your app
-
Tracey Roy
(@TraceyRoy01) reported
@O2 Been trying all day, can't login to website and it just won't let me access the tickets via the app. Very disappointing
-
Gary
(@Garyandrodney) reported
@O2 I don't want peter Kay tickets why not have an external link if it brings the whole app down for the entire day
-
Quantum Skyline
(@QuantumSkyline) reported
@O2 You know this is still down right?
-
Gavin Evans
(@Gavevans88) reported
@duplicated2210 @Mandie_J72 @O2 How can you call someone stupid. When you struggle to even spell naivety?