O2 Outage Report in Ellesmere Port, Cheshire West and Chester, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (53%)
-
Internet (29%)
-
Total Blackout (11%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Liverpool, Upton and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Upton |
Total Blackout | |
| Chester |
Phone | |
| St Helens |
Internet | |
| Liverpool |
Phone | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
-
AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
-
Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
-
Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
-
KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
-
Karen
(@Kazz1010) reported
from
Birkenhead, England
@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
-
Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
-
Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
-
Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
-
jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
-
lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
-
KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
-
This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
-
Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
-
Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
-
James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
-
Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
-
Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
-
Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
-
James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
-
KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
MD
(@M_Dos78) reported
@O2 Are all your customer service advisors rude and argumentative? The lady I spoke to was far from acceptable, so glad the calls are recorded because she needs some serious training!
-
Pauline ~ Emotional Wellbeing Coach & Consultant
(@EmotionALLServ) reported
@O2 two days of ‘could not activate mobile data network’ message on iPad. Can seem to message or speak to anyone @O2 for support #customercareplease #communicationplease
-
Amy
(@ammylouxx) reported
@O2 It is saying a mast is down in the area. Do we know when this will be resolved? Even though using Wi-Fi calling we are still missing out on calls and messages
-
Alex Spencer
(@alexspencer1878) reported
@O2 Hope your reply is quicker than your signal. Shocking at the minute.
-
𝖓𝖞𝖒𝖕𝖍𝖊𝖙𝖆𝖒𝖎𝖓𝖊 𝖇𝖎𝖙𝖈𝖍. 🌙
(@nymphetaminebch) reported
@O2 lost the phone number I've had for 10+ years, then I was without service for nearly TWO WEEKS while it was being 'fixed' - now my phone number is still lost, and they actually billed me for a phone I barely got to use over the last month. Absolutely fuming.
-
Missy Tink
(@TinkMissy) reported
@O2 no response on your app, no response on my phone call, no response to my request of a call back, no response on here… 👍🏼great service guys, keep up the hard work
-
Mark Summers
(@Carver1356) reported
@O2 contacted u yesterday re issues with reception on Fylde Coast … u immediately contacted me direct asking for a DM with postcode … this has been done still not heard back from u ?????
-
Gary M Hill
(@therealbigg187) reported
@O2 when is o2 Dundee getting fixed been down since 10am
-
🥀
(@corallamontagne) reported
@O2 my service hasn’t been right for two weeks now. Please can someone get in contact because I’m paying a bill for a phone that barely works
-
nicolas anderson
(@nicolasanderso1) reported
@O2 what’s wrong with your network can’t make or receive calls. #phonewontwork