O2 outages and service status in Ellesmere Port, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ellesmere Port, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at O2
O2 is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ellesmere Port, England
The most recent O2 outage reports came from the following cities: St Helens, and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
Phone | 19 days ago |
|
Liverpool
|
Phone | 2 months ago |
|
Liverpool
|
4 months ago |
Community Discussion
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O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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J E S S (@jess_hornee) reported from Bagillt, WalesO2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Ste Byrne (@SteByrneLFC) reported from Birkenhead, EnglandHow ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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Rob T 🏴🏉 (@welshapplefan) reported from Sandymoor, England@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Ste Burke (@SteBurke44) reported from Liverpool, EnglandMad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 anyone able to help, can’t get through on phone ?
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Gary (@GaryLiverpool) reported from Liverpool, England@O2 is there any issues with the network in Liverpool
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Dan 🏳️🌈🌹🇪🇺 (@pendo86) reported from Prescot, EnglandHi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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Madhav (@Madhavchoubey) reported from Liverpool, England@O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2
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Jesus Pablo (@amijesuspablo) reported from Liverpool, EnglandMad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England@O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.
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Karen White (@KarenWhiteFood) reported from Chester, England1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Nick Toye (@NickToye) reported from Mold, Wales@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Christopher smith 🏃🏻♂️🏃🏻♂️ (@Smith_Chris3003) reported from Eccleston, EnglandIf there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Jon H (@jonh64) reported from Garston, England@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Karen (@Kazz1010) reported from Birkenhead, England@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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Ana Slimming World (@Anamantovani) reported from Saltney, Wales@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Playle (@neilpop) reported@O2 what is going on??? Still no update on my phones, no one answering at your “phone” store and even your so called “resolutions” team won’t give me an update! I guess you feel the money is in the bank so don’t have to bother with any level of customer service?
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'h (@cfchayds) reported@O2 **** you and your scamming company
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Rob's Media Vault (@Robsmediavault) reported@JohnnyFocal @O2 Bit like my EE phone when I went to Wembley stadium last year which has EE plastered all over it. Couldn't get a signal.
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Nat D (@enpya) reported@O2 Hi can you tell me when the network upgrade work in me13 started please?
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miniblob (@miniblob_dnr) reported@GitGrumpygit @LUDENClassics @O2 Amazed to hear that!!! In the South East, it's shocking!!! Motorways, Trainlines, Rural areas barely covered, if at all!!! Town centres seem to have way too little capacity so just unusable, if you get a signal!!! Not sure what sort of area O2 actually works in to be honest!!!
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Jemima Jane (@Mimie_13) reported@O2 I checked the map before adding and all the areas seem to be apparently strong in connection. But I thought you’re supposed to see a satellite symbol when the signal drops but nothing appears and I get E signal or just low connection.
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Carla Johnson (@carlajohno) reported@O2 we’re having issues with our O2 signal NN15 area, unable to make calls, when we do they cut off, we are self employed & need our mobiles for work, we have tried turning everything off etc as you have suggested to others but it’s not working. Need this resolved asap please
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lindsey robson (@linzosmalingos) reported@O2 I keep receiving login requests by emails from various places across the country, pretty much every day/early hours. I've got MFA set up and know my account is secure but what can I do to stop this happening please?
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Jon Thompson (@JohnnyFocal) reportedQuestion for @O2 : how can I be on your Ultimate package in central London and still have literally no usable data? The phone shows signal, but data traffic is effectively zero. I’ve tested the other three UK networks in the same locations and they all work perfectly. What exactly is wrong with your service? As you can see it connected to you do no data traffic? Why?
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Sade 💜💋 (@sadesekonix) reported@O2 your network connection is abysmal and your priority app is crap. FIX UP.