O2 outages and service status in Ellesmere Port, England

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ellesmere Port, England

The most recent O2 outage reports came from the following cities: Liverpool.

City	Problem Type	Report Time
Liverpool	Phone	8 hours ago
Liverpool	E-mail	2 months ago
Liverpool	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

• 
  Gary (@GaryLiverpool) reported 2 minutes ago from Liverpool, England

  Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

• 
  Cara Bartlett (@CaraBarty) reported 5 minutes ago from Liverpool, England

  @O2 it's painful enough holding for 30 mins after being told I was being transferred only to be then cut off by someone shouting down the phone at me. Was going to change my contract but seeing as I'm at the end of my 3 year deal I may consider my options!

• 
  lauz efc (@Lauz_efc) reported 8 minutes ago from Liverpool, England

  @caville @O2 It was working this morning then come 12 it’s down.

• 
  Jan Rose (@JanRose61920860) reported 10 minutes ago from Christleton, England

  @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

• 
  Matthew Traynor (@MatthewTraynor) reported 11 minutes ago from Liverpool, England

  @O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.

• 
  N Nicholas (@LiverpoolNat1) reported 12 minutes ago from Liverpool, England

  @O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇

• 
  Dan 🏳️‍🌈🌹🇪🇺 (@pendo86) reported 13 minutes ago from Prescot, England

  Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.

• 
  Kev (@Kev_Edwards) reported 15 minutes ago from Liverpool, England

  @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

• 
  Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported 16 minutes ago from St Helens, England

  What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in

• 
  E Charles (@ecsg1798) reported 17 minutes ago from Liverpool, England

  @O2 Hello I've an issue with my account and payment

• 
  Emma Heyes (@x_Emma_H_35_x) reported 18 minutes ago from St Helens, England

  @O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious

• 
  Gary (@GaryLiverpool) reported 30 minutes ago from Liverpool, England

  @O2 have confirmed issues since 12:09 #o2down

• 
  Jon H (@jonh64) reported 34 minutes ago from Garston, England

  @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

• 
  Matthew Jarrold (@mrmrjarrold) reported 35 minutes ago from Liverpool, England

  @O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.

• 
  THORNx (@ImTHORNx) reported 36 minutes ago from Liverpool, England

  @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

• 
  Nikk McIntyre (@Cestrian_xbl) reported 50 minutes ago from Chester, England

  @O2 Since the merger the O2 signal has been shocking.

• 
  Paul Newton (@Paul_Newton37) reported 57 minutes ago from Birkenhead, England

  @O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2

• 
  James Roberts (@JamesRoberts330) reported 57 minutes ago from Liverpool, England

  Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

• 
  Ryan Davies (@ripinmypants) reported 58 minutes ago from Hope, Wales

  @O2 can someone help me regarding my order please

• 
  Kellie Walters (@KellieW88) reported 60 minutes ago from Liverpool, England

  @O2 no service again 🙄🙄🙄🙄 shittest network

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maenie (@Maenie) reported 6 minutes ago

  @RonnieStidolph @O2 I had 3 lines with them that had been transferred from Virgin. Moved them all to Lebara this month. Will save £50 a month for the next 6 months thanks to the @MoneySavingExp offer I joined Lebara with. Customer service when I left was a joke.

• 
  Northern Running Girl (@UKrunninggirl) reported 7 minutes ago

  @O2 Thanks I've been checking since last week, apparently it should finally be back tomorrow, but not having a phone for 5 days without warning is very poor service

• 
  Simona Valentina (@1stSimona) reported 7 minutes ago

  @amy_jo_23 @O2 Yes, I noticed that too… the signal is not what used to be

• 
  Ellis Adams (@ellisadamant) reported 9 minutes ago

  @Ofcom @O2 Just tried to port my number away from o2. The method via text doesn't work. You can't do it via your o2 account on the website and the phone method closes at 21:00. 02 service is pathetic and designed to keep you on their network. FIX IT.

• 
  Mike Waterson (@waterson_mike) reported 10 minutes ago

  @1stSimona @O2 Google mse mobile deals ,lots of good deals on there , o2 are absolutely terrible now their customer service is non existent

• 
  justin sibbons (@sibbo1980) reported 10 minutes ago

  @O2 I have to say I am hugely disappointed with the customer service I have received. Staff who claim they are managers have not called back as promised. Im just looking for a fair resolution on my bill!

• 
  Dougie (@Dougie_W79) reported 13 minutes ago

  @O2 any chance someone can take ownership and unlock My MyO2 app please? Been over 10 days now and that was the timescale given to fix the issue. Not acceptable anymore

• 
  Lilith Tuylor (@lilith15016) reported 15 minutes ago

  @O2 O2 refuse to accommodate customer needs re: payment dates. The data allowance is appalling for PAYG users, and the coverage is poor also. Cue the ‘sorry you feel that way‘ dismissal from O2.

• 
  PhatSuppliUK (@PhatSuppliUK) reported 16 minutes ago

  @O2 Lol that's like basics phone101 come on .. of course I have But I'm trying to contact your customer service I don't want AI on the live chat I want a human Start caring about your customers

• 
  Lauren Turner (@BabyfaceLau) reported 17 minutes ago

  @O2 I am still unable to login to my account from abroad, is there any way around this?