O2 outages and service status in Ellesmere Port, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ellesmere Port, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Ellesmere Port, England
The most recent O2 outage reports came from the following cities: St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
Phone | 1 month ago |
|
Liverpool
|
Phone | 3 months ago |
|
Liverpool
|
5 months ago |
Community Discussion
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O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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E Charles (@ecsg1798) reported from Liverpool, England@O2 Hello I've an issue with my account and payment
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bradley (@bradley_Avery18) reported from Liverpool, England@O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 any help out there ? #badcustomerservice
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Mags (@MagsLanders1) reported from St Helens, England@O2 I'm trying to cancel my sim rolling monthly and I'm just getting a run around. I'm not taking a contract with anyone else, don't want to keep my number and at this stage feel all I can do is cancel my payments
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Matthew Traynor (@MatthewTraynor) reported from Liverpool, England@O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.
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Gary (@GaryLiverpool) reported from Liverpool, EnglandOver an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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Michelle Green (@michelle1993g) reported from Birkenhead, England@O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.
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Paul (@Paul19RedTitles) reported from Liverpool, England@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
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Lindsey (@lindseyjthom) reported from Liverpool, EnglandHad nothing but signal problems since joining @O2 😣
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N Nicholas (@LiverpoolNat1) reported from Liverpool, England@O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇
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Gary (@GaryLiverpool) reported from Liverpool, England@O2 have confirmed issues since 12:09 #o2down
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Kev (@Kev_Edwards) reported from Liverpool, England@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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Ian Parks (@IanParks_) reported from Prescot, England@O2 sorry I left you for @EE, awful network! 😰😰
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Sam Kavanagh (@samkavanagh09) reported from Sandymoor, Englandgoing back to o2 network @o2 how do i send the PAC number so i can keep the same number
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leejlewis (@LeeJLewis) reported from Liverpool, England@O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!
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Jesus Pablo (@amijesuspablo) reported from Liverpool, EnglandMad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Steve Aspinall (@SteveyAsp) reported from Runcorn, EnglandWow @O2 Customer Service is the worst I’ve come across
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Ffi Davies (@Ffilly95) reported from Liverpool, England@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Wheatley (@thealexbear) reported@TomTalksCars @O2 I agree. Im on giffgaff which uses o2. Signal is shocking in many places.
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Monty Kumbulla (@KumbullaMonty) reported@O2 Is there something wrong with the signal around YO32 area? 2 bars of 4G isn’t enough for an email, text or Messenger connection.
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Amy Jo McLellan (@AmyJoSays) reported@altrinchamhq @O2 Nothing for me again! I won a couple of electrolytes samples one week and nothing at all on the others. Win rate must have gone down. Shame! 😞
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Steven (@synceduk) reportedHi, I have recently joined @O2 on PAYG and topped up and ported my number in. Why am I getting an error when trying to log in to Priority followed by a text message telling me to top up to continue enjoying Priority? I am a new customer.
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Andrew (the *****) (@Andrewislington) reported@O2:Our network’s slow because the entire country won’t stop doomscrolling. Ideas? Mel B: Sorted. I’ll pre-record a load of painfully awkward messages telling people to put the phone down and touch grass… then we’ll just rebrand the lag as our brand-new “Scroll Stopper” feature
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Deano (@ScottishGamer74) reported@O2 @IwasKayammu1st Yeah having the same problem, service has been poor on a brand new phone. Definitely looking at leaving.
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Alistair (@kirbali72) reported@kokeshimum @O2 I live in Norfolk the signal is terrible here. I use EE and Vodafone (work and own phone) neither are great. Travel in Europe the phone signal is much better !
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Loving York (@Onlywayisyork) reported@O2 possibly the worse company ever, ordered tablet, paid upfront cost, passed credit check yet try to checkout and get whoops! Contact @o2 support and their solution is to place a new further despite paying with a new credit check! #poorcustomerservice #avoido2 #o2
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Will McGugan (@willmcgugan) reportedSo @O2 had to be one of the most incompetent mobile providers out there. I’m unable to top up. Their app breaks with cryptic errors. I’m unable to change plans as the change tariff link breaks with “too many redirects”. I can create a new plan, but that won’t let me keep my number. O2 customer services, don’t bother replying. There’s nothing you could do to salvage your reputation in my eyes.
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P.c (@Bolton1214C) reported@kokeshimum @O2 Left them this week went to EE 02 is the worst ever now