O2 outages and service status in Ellesmere Port, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Ellesmere Port, England
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
29 days ago | |
|
Liverpool
|
Internet | 2 months ago |
|
Upton
|
Total Blackout | 3 months ago |
|
Chester
|
Phone | 3 months ago |
|
St Helens
|
Internet | 4 months ago |
|
Liverpool
|
Phone | 5 months ago |
Community Discussion
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O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Lindsey (@lindseyjthom) reported from Liverpool, EnglandHad nothing but signal problems since joining @O2 😣
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 problem needs resolving today , can you help ?
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Danielle Bailey (@DanielleBaileyx) reported from Roby, England@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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James Roberts (@JamesRoberts330) reported from Liverpool, EnglandHi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Karen (@Kazz1010) reported from Birkenhead, England@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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KLee (@Solsticebaby) reported from Ellesmere Port, England30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Ellie♐️ (@elrosevincent) reported from Liverpool, EnglandTrying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Steve Simpson (@stevegsimpson) reported from Garston, England@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Willis Sweeney (@willissweeney97) reported from Liverpool, EnglandI’ve been waiting half an hour to speak to customer services??? @O2 🙄
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jo m b (@joanreece) reported from Liverpool, England@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Paul Lees (@PLees321) reported from Garston, England@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Ste Byrne (@SteByrneLFC) reported from Birkenhead, EnglandHow ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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Jesus Pablo (@amijesuspablo) reported from Liverpool, EnglandMad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Dr. maria skinner (@SkinnerMaria) reported from Chester, England@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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paula hudson (@Paula_H25) reported@O2 Not working very hard eh? I still can’t get on my app!
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Robin Moseley (@RobinMoseley2) reported@O2 As soon as you knew there was a problem with the site you should have suspended sales until it was fixed. Shambolic
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blue and proud (@krocraig) reported@o2 @virginmedia both a waste of time trying since 10am for Peter Kay tickets for now to see pre sale sold out . Both a disgrace and should be supporting your customers on Saturday. Copy and paste the same comments all day and let people down #O2Priority #prioritymyarse
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AppleBravo (@Andrew98320929) reported@O2 What a load of horse ****.
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claire collier (@Lasvegas1805) reported@katie_louise_b @O2 I’ve been with them for years…..I’m def thinking of changing provider network terrible….and now this #timeforachange!!
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Jason (@J4S0N_1) reported@O2 What a **** network, been trying on 2 phones since this morning and didn’t even get on the site once !!!!
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Katie Louise Barlow (@katie_louise_b) reported@O2 Been thinking of leaving O2 for a while after 21 years of being a loyal customer… 4G is awful, calls constantly fail, mast always down in area. So not even getting a single chance of Peter Kay tickets, after 8 hours of constant refreshing, has confirmed… i’m changing provider!!
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Diane Unsworth (@DianeU) reported@O2 How have you sold all the tickets?? App not working since early doors. Has everyone who works at O2 bought them through back door. Joke but we're not laughing
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Dave Sparks (@dsparks83) reportedThe downtime is almost forgivable but a company the size of @o2 should have sorted it out much quicker - #o2priority still not working correctly. All in all a lot of a farce
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Claire Blackburn (@theatrelover214) reported@O2 Care to explain how this is possible when your app has been down all day and so has your website? 😡 It’s a joke.