O2

O2 Outage Report in Ellesmere Port, Cheshire West and Chester, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ellesmere Port, Cheshire West and Chester, England 11/24/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent O2 outage reports came from the following cities: Liverpool, St Helens, Birkenhead, Ellesmere Port and Flint.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomSt Helens Internet
United KingdomBirkenhead Internet
United KingdomEllesmere Port Internet
United KingdomLiverpool Phone
United KingdomFlint E-mail

Community Discussion

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O2 Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • modtl11 Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • michelle1993g Michelle Green (@michelle1993g) reported from Birkenhead, England

    @O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.

  • welshapplefan Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported from Sandymoor, England

    @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • EmmaJStrong Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 anyone able to help, can’t get through on phone ?

  • ImTHORNx THORNx (@ImTHORNx) reported from Liverpool, England

    @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • ChristineAnn63 Christine Doyle (@ChristineAnn63) reported from Liverpool, England

    @O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 can’t get through on the phone, I need help please ?

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    going back to o2 network @o2 how do i send the PAC number so i can keep the same number

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • adamdumbleton87 Adam Dumbleton (@adamdumbleton87) reported from Liverpool, England

    Hoping someone at @O2 can help me I’m trying to access my

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Birkenhead, England

    @O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    @O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jum_Isi Jum_Isi (@Jum_Isi) reported

    @O2 is there an issue with your free priority odeon tickets? I went on bang on at 2pm but immediately they’re out of stock. Is this false advertising?

  • TommyDinsdale Tommy Dinsdale (@TommyDinsdale) reported

    @O2 I’ll win one day. If you fancied rigging the £10k holiday one for me then I’ll never speak to EE again

  • wire101 ray tickle (@wire101) reported

    @O2 There's no point i have constanly been in touch for sub standard service for the past 6 months . I have three months left on my contract and then that's it I'll be leaving o2 after 15 years with you .

  • justhefax_ IHateAllTories. (@justhefax_) reported

    @O2 why has your coverage become so terrible?

  • phynkcreative Mark Allen (@phynkcreative) reported

    @O2 customer for over 15 years, in hospital and tried to buy bolt on yesterday - email confirmed - however not added @o2customerservice advise - rude - try again in 24 hours - shocking

  • JamesLud39 James Ludlow (@JamesLud39) reported

    @O2 @jailbrkr21 @O2 it would help if your service wasn't a complete mess, than light-hearted tweets would come across better.

  • Kirstyyxox95 Kirsty:) (@Kirstyyxox95) reported

    @O2 haven't been able to access the Internet on my phone via mobile data for several days. Claims I have a strong 4g/5g connection, but then I get errors that I have no Internet! Not acceptable with the prices you charge!

  • djsx_dj DJ CLARKE (@djsx_dj) reported

    @O2 How do you send free data to somebody else do they have to be on the same network?

  • ShaunKehoe series x gamer love man utd boxing beer tits (@ShaunKehoe) reported from Great Harwood, England

    @O2 Il just cancel it

  • cheddaz2011 Jamie Cheshire (@cheddaz2011) reported

    @O2 can you advise how long it takes to receive a response to a complaint please? I sent one on the 8th