O2 Outage Report in Ellesmere Port, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (26%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Liverpool, Flint and St Helens.
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Community Discussion
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O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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KLee (@Solsticebaby) reported from Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Willis Sweeney (@willissweeney97) reported from Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Lindsey (@lindseyjthom) reported from Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Paul Lees (@PLees321) reported from Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Ben Alexander (@Ben_Alex_86) reported from Liverpool, England
@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Danielle Bailey (@DanielleBaileyx) reported from Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England
@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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This is me 🧶 (@Margymoo) reported from Birkenhead, England
@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Karen (@Kazz1010) reported from Birkenhead, England
@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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Willis Sweeney (@willissweeney97) reported from Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Dan snelson (@DanSnelson) reported from Widnes, England
Second day of no service @O2 any idea of when it will be back up and running in wa8 area
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Ellie♐️ (@elrosevincent) reported from Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Jesus Pablo (@amijesuspablo) reported from Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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This is me 🧶 (@Margymoo) reported from Birkenhead, England
@O2 problem needs resolving today , can you help ?
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Willis Sweeney (@willissweeney97) reported from Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Steve Simpson (@stevegsimpson) reported from Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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This is me 🧶 (@Margymoo) reported from Birkenhead, England
@O2 any help out there ? #badcustomerservice
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Ste Byrne (@SteByrneLFC) reported from Birkenhead, England
How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Warren D (@wozwebs) reported
After receiving a shockingly poor signal of late from @O2 and then charging my wife almost £50 for using a tiny 50MB of data in America I have just requested my PAC code and am off to @EE - lost a customer of many years. 👋🏻
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Ravi (@R4V11) reported
@O2 hi I've called 5 times and your customer service has cut my call each time? Can tell it's deliberately because it's the same person. This isn't how you treat customers.
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Jαу (@Jermaine_ManUtd) reported
@O2 Am I going to get a reply because on your Twitter feed I’m seeing this account reply in a matter of minutes yet I’m still waiting for a reply hours later for a service I’m paying for yet not received in 5 days, beyond ridiculous
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Dale Watts (@Extinguisherman) reported
@JohnoGreig @O2 The networks clogged up, not fit for purpose!! Retweet complaint using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. Nee. To get this network fixed
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Dale Watts (@Extinguisherman) reported
@eagleeyedferret @O2 Hi, if they don’t sort your issue, or your call just ends up back at the beginning please think of tweeting your complaint and add BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. Need to let people what’s happening in o2
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Gunny Highway (@GunnyHighway6) reported
@DeadlyDentist @O2 Interesting. Currently with 3 but thinking of switching for the free calls abroad on O2 Only concern was O2 raise prices annually by RPI + 3.9%, which will be about 15% this year End of bad dit
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Rob Harvey (@ROBRV) reported from Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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Michael Hair (@MikeHair123) reported
@virginmedia @O2 Hello @O2 are you able to help?
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Brian Cope (@BrianCo48405777) reported
@O2 Wake up and sort out my SIM problem. Employ humans who can answer the phone instead of bots.
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Mr M (@1862pie) reported
@O2 why is service so poor around the greater Birmingham all of the time? It is getting worse. Please can you prove the validity of your coverage claims as it is hardly rural.