O2 outages and service status in Ellesmere Port, England

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ellesmere Port, England

The most recent O2 outage reports came from the following cities: Liverpool.

City	Problem Type	Report Time
Liverpool	Phone	7 days ago
Liverpool	E-mail	2 months ago
Liverpool	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

• 
  Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported 8 minutes ago from Sandymoor, England

  @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

• 
  This is me 🧶 (@Margymoo) reported 9 minutes ago from Birkenhead, England

  @O2 anyone able to help, can’t get through on phone ?

• 
  Shane Pinnington (@ShanePinnington) reported 10 minutes ago from Chester, England

  @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

• 
  Nikk McIntyre (@Cestrian_xbl) reported 12 minutes ago from Chester, England

  @O2 Since the merger the O2 signal has been shocking.

• 
  Vicky Bee (@ItsVickyBee) reported 12 minutes ago from Liverpool, England

  @O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!

• 
  Helen Smith (@Hel3110) reported 15 minutes ago from Birkenhead, England

  @O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟

• 
  Glen Owen (@glenaowen) reported 16 minutes ago from Chester, England

  99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

• 
  Ann-Marie Lewis (@AnnMarieLewis) reported 18 minutes ago from St Helens, England

  Getting really annoyed at paying for @O2 data on my phone, when, for the past 3 years I am lucky if it works in the area I live! Always an issue.

• 
  Willis Sweeney (@willissweeney97) reported 18 minutes ago from Liverpool, England

  I’ve been waiting half an hour to speak to customer services??? @O2 🙄

• 
  Paul P (@AgentLittleP) reported 27 minutes ago from Liverpool, England

  Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!

• 
  Lindsey (@lindseyjthom) reported 31 minutes ago from Liverpool, England

  Had nothing but signal problems since joining @O2 😣

• 
  leejlewis (@LeeJLewis) reported 32 minutes ago from Liverpool, England

  @O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!

• 
  Pete Baston (@bearnetuk) reported 32 minutes ago from Buckley, Wales

  @andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...

• 
  Kbirst❄️ (@kbirstlouxoxo__) reported 35 minutes ago from Liverpool, England

  @O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.

• 
  Sam Kavanagh (@samkavanagh09) reported 37 minutes ago from Sandymoor, England

  @O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills

• 
  This is me 🧶 (@Margymoo) reported 38 minutes ago from Birkenhead, England

  @O2 any help out there ? #badcustomerservice

• 
  lauz efc (@Lauz_efc) reported 43 minutes ago from Liverpool, England

  @caville @O2 It was working this morning then come 12 it’s down.

• 
  Nick Toye (@NickToye) reported 51 minutes ago from Mold, Wales

  @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

• 
  N Nicholas (@LiverpoolNat1) reported 54 minutes ago from Liverpool, England

  @O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇

• 
  James Roberts (@JamesRoberts330) reported 58 minutes ago from Halewood, England

  Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tommy 🔴 ⚪️ 🐻 ⚽️ (@TommyYorkshire) reported 5 minutes ago

  @O2 why has signal and service dropped so much since you joined up with @virginmedia?? Used to love O2 as customer service was great. Prices go up service gets less.

• 
  Guenevere (@guenevere559) reported 5 minutes ago

  @IanCockerill2 @O2 Thats why I got rid of o2, along with many others, shoddy service.

• 
  𝓚𝓲𝓻𝓼𝓽𝔂 ❤️ (@Kirsty_x85) reported 6 minutes ago

  I used to be able to use the my @o2 app easily using biometric login but ever since they joined with virgin the app is ridiculous I've tried to login TWICE and twice it's been authorised and twice it's once again telling me to login. O2 used to be so much better without virgin.

• 
  ‘Recollections may vary’ (@south_eastone) reported 7 minutes ago

  @HarrietSergeant @O2 I dumped O2 and went to Tesco, at least you can walk in most stores and talk to someone face to face and you still use O2 network at less money.

• 
  Dave (@bigdave22003388) reported 7 minutes ago

  @O2 customer service is an absolute joke nearly 3 hours on hold on the online chat for time to raise up to 122 minutes again gone downhill since joining @virginmedia

• 
  Rugbybloke 🇪🇪 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌹 (@DelBoy80s) reported 9 minutes ago

  @damienquirk @EnglandRugby @O2 Lazy argument to say he is poor in defence.

• 
  Mark (@CariadFfisio) reported 11 minutes ago

  I am not getting anywhere with your customer service reps . Is there anyone I can talk to with some common sense, please? @O2

• 
  ChainResolve (@Web3Resolve) reported 11 minutes ago

  @DBposer @O2 @virginmedia Hey, checking back in. Are you still having trouble with this?

• 
  The Emperor Poofius Maximus (@IlPoofto) reported 12 minutes ago

  @O2 O2 and your ridiculous payment site * That can't recognise a card's expiry date * That keeps you in hold wholly infuriatingly repeating ad nauseum "Your call is very important to us" *Then terminates the call* All this while threatening to terminate my service because you haven't collected my direct debit although the cash to pay it is in the account and there's never been a problem before!

• 
  Shaun (@LfcShaunjudge) reported 13 minutes ago

  @ellisadamant @O2 @Ofcom I said to the guy in the shop the signal is **** anyway