O2 outages and service status in Ellesmere Port, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ellesmere Port, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Ellesmere Port, England
The most recent O2 outage reports came from the following cities: St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
Phone | 1 month ago |
|
Liverpool
|
Phone | 3 months ago |
|
Liverpool
|
5 months ago |
Community Discussion
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O2 Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Dave the deccy (@davidbowes80) reported from St Helens, EnglandAfter being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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KAGSY💄💅 (@KAGSY6) reported from Liverpool, England@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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Ste Burke (@SteBurke44) reported from Liverpool, England@O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 any help out there ? #badcustomerservice
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Karen White (@KarenWhiteFood) reported from Chester, England1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Rob T 🏴🏉 (@welshapplefan) reported from Sandymoor, England@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Gary (@GaryLiverpool) reported from Liverpool, England@O2 have confirmed issues since 12:09 #o2down
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Christine Doyle (@ChristineAnn63) reported from Liverpool, England@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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Meirion Thomas (@GadgetMaze) reported from Shotton, Wales@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Milo (@milonoblet) reported from Hoylake, England@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Gary (@GaryLiverpool) reported from Liverpool, EnglandOver an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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Paul (@itspaulactually) reported from St Helens, EnglandNah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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J E S S (@jess_hornee) reported from Bagillt, WalesO2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Dr. maria skinner (@SkinnerMaria) reported from Chester, England@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England@O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.
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Official Shankly Merchandise (@shanklyshop) reported from Liverpool, England@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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Karen (@Kazz1010) reported from Birkenhead, England@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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Jon H (@jonh64) reported from Garston, England@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Fatbeardymark 🗿 🍪 🪤 (@fatbeardymark) reported@kokeshimum @O2 Because the 5g fuckwits burn the towers down.
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Amy Jo McLellan (@AmyJoSays) reported@altrinchamhq @O2 Nothing for me again! I won a couple of electrolytes samples one week and nothing at all on the others. Win rate must have gone down. Shame! 😞
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Ryan (@RyanSteezer1) reported@O2 payment not working on app or website
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The Music Man (@DavidJa51216245) reported@Char_Tutton @AmazonUK Yes I can. @O2 They left me without a working phone for 2 months. Even sent my broken phone to their repair centre and it came back still broken. Cancelled my direct debit mid contract and they sent debt collectors after me. I still didnt pay them
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Christopher Brown (@CBrown2612) reported@O2 @27rufus I have sent you a private message if you could help with a delivery
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dr_yugoslavia444 (@jonR1939056) reported@kokeshimum @O2 Because the UK internet infrastructure is old, it's a patchwork of systems from different eras. Less developed countries have a newer total network
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Alan Neil Duncan (@AlanDuncan1971) reported@kokeshimum @O2 Was in Estonia earlier this year, everywhere you went, no matter how remote the signal was booming. I drive 1m from my home and you start losing reception and that’s on the outskirts of Edinburgh; it’s pathetic and yet we pay more for a poorer service
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steve woolhouse (@stevewoolhouse9) reported@O2 yet again shocking service. Why do we bother to pay our bills. The customer service is just shocking and my phone is yet again dropping out as their are issues
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S1 Upp (@simonupperton) reported@kokeshimum @O2 I’m on sky and piggy back o2. Went up to Blackpool. Hardly any signal
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Sonny (@SonnyBeL8) reported@kokeshimum @O2 Same here. Switched over to o2 a couple of years ago and its the worst network ive been on. Can’t get signal anywhere and rarely get 5g