O2

O2 Outage Report in Shotton, County of Flintshire, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shotton, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shotton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shotton, County of Flintshire, Wales 11/15/2025 09:25

November 15: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shotton, County of Flintshire, Wales

The most recent O2 outage reports came from the following cities: Ellesmere Port, Liverpool and Flint.

Loading map, please wait...
City Problem Type Report Time
United KingdomEllesmere Port Internet
United KingdomLiverpool Phone
United KingdomFlint E-mail
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shotton, Wales

Latest outage, problems and issue reports in Shotton and nearby locations:

  • LeeJLewis leejlewis (@LeeJLewis) reported from Liverpool, England

    @O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    @O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.

  • ChristineAnn63 Christine Doyle (@ChristineAnn63) reported from Liverpool, England

    @O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • EmmaJStrong Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

  • ImTHORNx THORNx (@ImTHORNx) reported from Liverpool, England

    @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

  • JanRose61920860 Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • JamesRoberts330 James Alan Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • modtl11 Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • adamdumbleton87 Adam Dumbleton (@adamdumbleton87) reported from Liverpool, England

    Hoping someone at @O2 can help me I’m trying to access my

  • formularhi Rhiannon (@formularhi) reported from Holywell, Wales

    @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.

  • ecsg1798 E Charles (@ecsg1798) reported from Liverpool, England

    @O2 Hello I've an issue with my account and payment

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tweepy_pie Dina Parmar (@tweepy_pie) reported

    @O2 @bcxllis Having issues with my o2 priority odeon. Second week running now!

  • karunabegum Kay (@karunabegum) reported

    @O2 This is is probably the 6/7th week. Please don't give me false hope. I have gone through the trouble of doing a screen recording to show u how impossible it is.I find it quite offensive you telling me to try again next week.I have mentioned before I have tried for several weeks.

  • jibbajabbasteve Steve N (@jibbajabbasteve) reported

    @itspaulactually @O2 no this is more signal drops and distorted calls and just generally poor. And when you check various masts where these are been used masts just say they are been worked on. For example, 2 masts in Thorne, Doncaster, both show the same

  • safcbee Brian (@safcbee) reported

    @O2 Good morning @o2. Sorry it took a while for me to send this tweet to follow up, darn this data being so slow!

  • JohnAnd57093594 John Andrews (@JohnAnd57093594) reported

    @EnglandRugby @O2 Another horrid thing from @UmbroUK. Saved so much money on Bris and Enfland kit the last season or so.

  • hughjahfink HughJahFink (@hughjahfink) reported

    @O2 The mast at SE15 that is down has been down / intermittent for possibly 5+ years. It always says 'we're working on the mast'. I've asked before, but how long until it's done? Another 5+ years?

  • RandomM02176892 Random Man (@RandomM02176892) reported

    @O2 Yeah - still not working, even tried on a different device

  • Mythical_Siren1 🧜🏼‍♀️ Mythical Siren 🧜🏼‍♀️ (@Mythical_Siren1) reported

    @O2 Is anyone going to respond from @O2 ? I have had awful service locally for months and I am not hearing from you? Not acceptable to state a mast out of action it’s been like this months n months and getting worse

  • JoeSturman Jody Sturman (@JoeSturman) reported

    @virginmedia They didn't correct their bizarre email address mistake, carried on regardless, and now I have to visit an @o2 store somewhere to fix their mess.

  • arpita07_dutta Arpita Dutta (@arpita07_dutta) reported

    @O2 This is the 4th week in a queue I get this error and I am unable to get my movie tickets. I had raised a request for this issue but no help. I think it’s time to quit the O2. #O2 #freemovie