O2

O2 Outage Report in Shotton, County of Flintshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shotton, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shotton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shotton, County of Flintshire, Wales 09/06/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shotton, County of Flintshire, Wales

The most recent O2 outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shotton, Wales

Latest outage, problems and issue reports in Shotton and nearby locations:

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @O2 **** off not with O2

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • shanklyshop Official Shankly Merchandise (@shanklyshop) reported from Liverpool, England

    @O2 I’m having more issues with this network, possibly the worst network I have ever been on

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

  • Jamie_McGaghey Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 is there any issues with the network in Liverpool

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 have confirmed issues since 12:09 #o2down

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • lindseyjthom Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • goalie310 Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England

    @MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KAT_RQ Kat (@KAT_RQ) reported

    @O2 But when I have got through and spoke to the customer services individual and explained the problem, I am told it will be looked into and resolved, yet days later the problem is still unresolved. I genuinely can't understand why you have such problems with resolving the issue.

  • malinowyq Piotrek Bezportek (@malinowyq) reported

    @O2 i can not start return! Horrible service! On website You do not have option to start return! I call 2hours and nobody replied!!!

  • prepostoceros Prepostoceros (@prepostoceros) reported

    @o2 @giffgaff why is my phone working so badly? Rh16 here, service going down maybe hundreds of times in a day!!?

  • IvesJamz Roger jamz ives (@IvesJamz) reported

    @O2 That’s a poor excuse my app is on count down and soon as it’s ready getting same error code.

  • KWright47591800 KWright (@KWright47591800) reported

    @O2 Well that doesn’t answer the question. Error codes for 30 seconds (I was counting down ready to go) and then sold out. That’s not popular, that’s a system issue surely.

  • donbinney Donna (@donbinney) reported

    @O2 You’ve been having a technical fault for 3 days now!As for the chat that’s no good,I’m going around in circles with the same problem and getting different answers every time.

  • stewp1980 Stew Parsons (@stewp1980) reported

    @GregKelly13 @O2 I had exactly the same problem, tried opening O2 Priority on two phones at the same time, both got the ‘sorry this app isn’t working, try again later’ message then at 14.02 it works and tickets are all sold out. Very frustrating!

  • petrolhead_UK Petrol_Head (@petrolhead_UK) reported

    @O2 #o2 appears you are all too busy for this. Totally underwhelmed by O2 customer service in just over a week 🙄 maybe I made a mistake joining O2 ? So multiple phone calls with no help, online and socials also ! #notimpressed #mobilephones

  • theworldiscrap7 julie mills (@theworldiscrap7) reported

    @O2 how do we talk to someone, been on hold over an hour, live chat not working.

  • KAT_RQ Kat (@KAT_RQ) reported

    @O2 I have been trying regularly to get through to someone and no one seems to answer the phone; it does not matter on time of day (I have been trying for a week). I have an issue with my account and will eventually move to a different provider if I can't get this resolved.