O2 Outage Report in Shotton, County of Flintshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Shotton, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shotton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (27%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Shotton, County of Flintshire, Wales
The most recent O2 outage reports came from the following cities: Liverpool and Ellesmere Port.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Shotton, Wales
Latest outage, problems and issue reports in Shotton and nearby locations:
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Madhav (@Madhavchoubey) reported from Liverpool, England
@O2 I could not use this voucher for coffee due to technical issue. Could you please provide a new one
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales
@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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bradley (@bradley_Avery18) reported from Liverpool, England
@O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?
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Hannah Vaughan (@MissHLVaughan) reported from Liverpool, England
@O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my
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Pete Baston (@bearnetuk) reported from Buckley, Wales
@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
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Ryan Davies (@ripinmypants) reported from Hope, Wales
@O2 can someone help me regarding my order please
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Paul (@Paul19RedTitles) reported from Liverpool, England
@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
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James Roberts (@JamesRoberts330) reported from Halewood, England
Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧
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Paul (@Paul19RedTitles) reported from Liverpool, England
@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
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Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England
@O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.
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Rhiannon (@formularhi) reported from Holywell, Wales
@O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??
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Matthew Traynor (@MatthewTraynor) reported from Liverpool, England
@O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.
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leejlewis (@LeeJLewis) reported from Liverpool, England
@O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!
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Madhav (@Madhavchoubey) reported from Liverpool, England
@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help
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Madhav (@Madhavchoubey) reported from Liverpool, England
@O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2
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Glen Owen (@glenaowen) reported from Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Jon H (@jonh64) reported from Garston, England
@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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E Charles (@ecsg1798) reported from Liverpool, England
@O2 Hello I've an issue with my account and payment
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James Alan Roberts (@JamesRoberts330) reported from Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rob (@Quantum_android) reported
@O2 So, I'm trying to sign in to my o2 account to pay a bill for a product. Can't do that unless I sign up for ANOTHER account with VMO2. Can't sign up for VMO2 as I do not have an o2 phone number. Also can't link my virgin account as I don't have the account number.
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Andrew Skinner (@ndrewskinner) reported
@virginmedia @O2 @DisneyPlus what a shambles. Can’t access O2 app to manage my Disney acct, VM no idea why, O2 say app is down as last week’s update to merge it with VM has gone wrong, so wait till it’s fixed. O2 can’t help either as their access is also down #itsm #customercomms
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Alun Owen - (@AlunOwen6) reported
@O2 your mobile service across the country is at best, patchy. Shocking considering how much you charge monthly customers
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Venning Bellasis (@VenningBellasis) reported
@O2 I am not able to receive any text messages from anyone on the EE network. This is the second time it's happened. Is there anything you can do?
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Julian Blackburn (@BlackburnJulian) reported
@O2 what on earth have you done to your App. Absolutely useless since you are now virgin O2. Never had issues accessing the app but now being asked to verify my email address and can then not get in with the verification. Awful!!!! Ditch Virgin and go back to what you had!!!
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Sian (@siany321) reported
@O2 hi, I'm on a pay monthly contract with Europe included. My data isn't working in Croatia- can you help please ?
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DHammy1971 (@DHammy1971) reported
@BedsGooner @virginmedia @O2 Feel your pain. Yesterday both my O2 and Virginmedia accounts were hacked. O2 were terrible and could have avoided lots of it from my first call, but almost ignored me then it got really bad, as people had access to my account.
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Iain Cathro (@IainCathro) reported
@O2 why are we paying for a service and you cannot even speak to a human when something goes wrong? Surely when I contract with a Company I’m contracting to be able to speak to a human being ?
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Steve Wright (@BedsGooner) reported
@virginmedia @O2 why is it so hard to link my O2 acc to my Virginmedia acc? Get to the "we've sent the code" page but no code has arrived. About 90 mins now even resend not sending code. Just want to ccess my O2 acc. O2 customer services were useless...
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Karen Robson (@KarenRob66) reported
@O2 totally been lied to, promised a refund never happened, promised a call back never happened rang again and promised a refund again. Customer service is rubbish, It's about the customer not the AHT. 1 call resolution. Get it right first time. So will be calling today 😡😡😡