O2 Outage in Mold, County of Flintshire, Wales

@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

@O2 worst customer service in history.

1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal

I hope that now I’ve escalated my issue with @o2 they will be more reasonable

@o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider

@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭

@O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking

@MandyJane82 @O2 It’s not great service when signal is low. Big cities always priority.

@O2 your coverage in #Chester city centre is terrible. It says 4G but you lying 🤥

Flaming hating @O2 right now signal is very poor on one bar 😫😫#getyourshittogether

@O2 can I actually get a refund for not having data and signal because I have 2 phones, 2 contracts and I’m skint af 😂😭 #o2 #o2downcompensation

@HalesloveX @HelenEager1 @O2 I’m getting that issue too, and it’s sending to them multiple times because I keep trying x

@O2 Disappointed to see my texts still not working

My heart goes out to @O2 customer support workers rn

@O2 I have been a customer of yours for nearly 10 years now but I will be leaving you as soon as my current contract is up as you are one of those companies who don't reward loyalty just new customers.

@O2 £50 a month on a phone contract that is useless Signal doesn’t work without WiFi 12 months it’s been like this and just get told it will get better Family on @VodafoneUK don’t have this issue

@planetcallum @ThreeUKSupport @ThreeUK @O2 Interesting that @ThreeUKSupport continue to refer to Payforit, which ceased to exist in December 2019. These charges are clearly the result of a contractual relationship between @ThreeUK and ModoMobi, as evidenced by the fact that the scam only operates on the Three network.

@O2 wow never experienced such bad customer service. Spoke to 4 different people who were all unable to help reduce my bill, the 4th of which just hung up on me mid sentence. O2 are clearly not willing to help people who #badservice #CustomerService #phone #financialhardship

Day 11 & the @PSAuthorityUK still unable to answer. I suspect it’s because they either really don’t have a clue, or there would be retrospective legal action from previous cases. Can you help please @Ofcom @aimmtweets @commsadruk @ThreeUK @O2 @EE @bt_uk @VodafoneUK

@Ben_zilla @O2 I’m having the same problem in the WS1 area

@O2 losing signal on walsall area

Wow @O2 need to update their customer service hold music😅

@ThreeUKSupport I just want to leave. Your service is crap. Signal is crap. Big mistake moving from @O2 to you.

@O2 I just need to give my pac code to join.....your phone line is sending me to myo2 but it won't work. Help!