O2 outages and service status in Mold, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Mold, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Mold, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mold, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Mold, Wales
Latest outage, problems and issue reports in Mold and nearby locations:
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Tom Jones (@tomjoneschester) reported from Saltney, Wales@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Jon H (@jonh64) reported from Garston, England@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Jamie Mc (@Jamie_McGaghey) reported from Garston, EnglandDisgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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Karen White (@KarenWhiteFood) reported from Chester, England1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Ann Winsper (@pharmcat) reported from Ellesmere Port, England@O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking
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Ryan Davies (@ripinmypants) reported from Hope, Wales@O2 can someone help me regarding my order please
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Steve Simpson (@stevegsimpson) reported from Garston, England@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Nikk McIntyre (@Cestrian_xbl) reported from Chester, England@O2 Since the merger the O2 signal has been shocking.
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J E S S (@jess_hornee) reported from Bagillt, WalesO2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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Glen Owen (@glenaowen) reported from Chester, England99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Adam Griffiths (@AdamGrif1) reported from Penycae, Wales@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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shane cooke (@shanecooke) reported from Mostyn, Wales@o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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shane cooke (@shanecooke) reported from Mostyn, WalesI hope that now I’ve escalated my issue with @o2 they will be more reasonable
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Sandracw (@sandracw66) reported from Shotton, Wales@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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shane cooke (@shanecooke) reported from Mostyn, WalesUnbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal
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Lucy Sharp (@LucySharpPR) reported from Eccleston, England@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher McLarnon (@mclarnonc) reported@O2 dreadful service today and yesterday as I tried to resolve a faulty iPhone 17 bought on 19 July. This phone, one of 4 on my account, has a H/W problem but you are refusing to send me a replacement device. Why?
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john (@jhargie4) reported@o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.
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Lauren (@Halbutt) reported@O2 I have sent a direct message, regarding help of changing my surname on my account, as your website wouldn't let me upload my photo.
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Mitch Hirsty (@mitchhirsty) reported@BluesnJazzxx @O2 They have known about this issue for a few months now but don’t want to take responsibility and actually fix it. It’s the same on the website too. Someone seriously messed up and it would seem that O2 don’t care. They have become prawns. No backbone and full of shite
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Shoukat Ali Kharal (@ShoukatAliKhar2) reported@O2 @giffgaff I kindly request you not to deactivate my SIM +44 7935 828383. I’m currently in Pakistan, but this UK number is very important to me because several of my official accounts are linked to it. Please help me keep the number active. I would really appreciate your suppo
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Paul Curry (@Paulc2nd) reported@O2 @Archibald1878 Why don't you fix the website then ????
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Paul Curry (@Paulc2nd) reported@BluesnJazzxx @O2 I am experiencing exactly the same but @O2 obviously can't realise there is an issue and get IT onto it. I have just had an offshore tech team ringing me about it. I hung up. It would be a lot easier to have a tech team over here with the app in front of them.
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Lauren (@Halbutt) reported@O2 Also trying to change my surname and your website won't let me upload my marriage certificate, even though it's in jpg. My local store in Romford wouldn't help at all.
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Paul Curry (@Paulc2nd) reportedJust rang @O2 to see if they are aware of the problem with their app/website when people are trying to pay. The advisor didn't seem to know & sounded reluctant to ask her colleagues if they knew. I suggested asking her colleagues who are on @o2 but she said they were busy.
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courtney 6 (@notearsalright) reported@sunsetsari @O2 @TheO2 omg freya isn't he an icon ive never met a venue worker so lovely