O2

O2 Outage Report in Mold, County of Flintshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mold, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Mold, County of Flintshire, Wales 01/25/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Mold, County of Flintshire, Wales

The most recent O2 outage reports came from the following cities: Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester Phone
United KingdomEllesmere Port Internet
United KingdomFlint E-mail
United KingdomEllesmere Port TV
United KingdomChester Phone
United KingdomNeston Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mold, Wales

Latest outage, problems and issue reports in Mold and nearby locations:

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • stevegsimpson Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • bearnetuk Pete Baston (@bearnetuk) reported from Buckley, Wales

    @andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...

  • Jamie_McGaghey Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • Kez_Harston Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • modtl11 Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • ripinmypants Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • formularhi Rhiannon (@formularhi) reported from Holywell, Wales

    @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • cherylhrolph Cheryl Rolph OBE MA MSc (@cherylhrolph) reported

    @O2 not impressed with service, offered an upgrade but downgraded to 3G ..... Spoken with 4 people, 4 different explanations but still not resolved. Would appreciate some action please

  • poshfrocks Penny Webster-Brown (@poshfrocks) reported

    @O2 No he’s not . He’s 90 and I manage his account. Managed to top up and then got a failed email. Customer service needs to be in UK.

  • Janet_West Janet Georgiou (@Janet_West) reported

    @BladesOli @tescomobile @O2 Tesco Mobile's service is based on O2's network.

  • pw0211 Paige (@pw0211) reported

    @O2 Nope says connection problem or invalid MMI code.

  • Ashlea_K Ashlea Kattenhorn (@Ashlea_K) reported

    @O2 I don’t have a spare phone to try it in no, my won’t have signal or 4g literally doesn’t work anywhere

  • matthewmurray90 Matthew Murray (@matthewmurray90) reported

    @O2 customer service is shocking! Been hung up on twice now when simply trying to change direct debit date! Absolutely shocking, have 5 contracts with yourselves and going to move them all to @VodafoneUK when they are due for upgrade!

  • ChrisEddy_7 Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported

    @sammypenrose23 @O2 I can’t even get o2 to email me back about a complaint end of January and people are receiving these boxes 😢😢😢

  • chillkhupe Chill (@chillkhupe) reported

    @tiny_mischief @O2 Add to that when your contract is up and you move to monthly contracts only all of a sudden the connectivity to 4G is constantly at 1 bar and data runs out extremely quickly @O2 I never believed this happens but it is. Wry disappointing. Moving very soon.

  • Steve_Red_Beard Red Steve (@Steve_Red_Beard) reported

    @GrantRustique @O2 I will try a full system wipe , then move my O2 physical SIM to esim again , then that frees up the SIM tray for my EE physical SIM , then at least I've got a fresh system as well as both Sims active in case one has a yawn and slows down or drops connection.

  • Wardy378 Greg ward (@Wardy378) reported

    @O2 Unfortunately that guide does nothing to improve my speed or service