O2 Outage Report in Mold, County of Flintshire, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Mold, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 05: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (29%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Mold, County of Flintshire, Wales
The most recent O2 outage reports came from the following cities: Ellesmere Port and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Ellesmere Port |
Internet | |
| Flint |
||
| Ellesmere Port |
TV | |
| Chester |
Phone | |
| Neston |
Total Blackout | |
| Queensferry |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Mold, Wales
Latest outage, problems and issue reports in Mold and nearby locations:
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Glen Owen
(@glenaowen) reported
from
Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Adam Griffiths
(@AdamGrif1) reported
from
Penycae, Wales
@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Jon H
(@jonh64) reported
from
Garston, England
@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Rhiannon
(@formularhi) reported
from
Holywell, Wales
@O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Ryan Davies
(@ripinmypants) reported
from
Hope, Wales
@O2 can someone help me regarding my order please
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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Pete Baston
(@bearnetuk) reported
from
Buckley, Wales
@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
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Steven Tattum #KeepWalesSafe 💙
(@modtl11) reported
from
Connah's Quay, Wales
@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Lipson
(@joelipo) reported
@AlexTG_ @O2 Mine’s down… oh yeah I’ve been cut off and ignored for days. I cannot call or log in. No service
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Chanelle
(@mrscollins2019) reported
@Char_Cole @O2 We had the same issue this evening. They checked it all and said the voucher was fine but was declined!
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Daniel Oxley
(@Dan_Oxl) reported
@O2 why is the #O2 data connection always so dreadful at large events? On the Long Walk in Windsor today O2 customers often have no data and sometimes even no signal, yet all the other providers seem to be coping perfectly. Happens at every large event I attend.
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Joseph Lipson
(@joelipo) reported
@O2 @_LiamSW @O2 48 hours without responce. How am I supposed to sort this issue? I can’t call
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Timothy Goodall
(@GoodallTimothy) reported
@BluishSanity @O2 It certainly does I’d think about taking them to trading standards or something has to be someone that can help.
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ジョナサン
(@Leica_streettog) reported
@VodafoneUK @VodafoneUKBiz the worst mobile supplier. Due to Queens death they've decided not to help customers as their helplines are closed! 2 days without internet faster then 3mbps. Will cancel contract I've had with Vodafone since 1987 & go to @O2 bet they help customer's.
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Mark 'Charlie' Magri-Overend
(@magrim123) reported
@O2 So...for the 3rd month, please sort out your systems and stop sending me threatening emails for an account that your support staff confirm is closed with no further actions required from me...please.
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Tel
(@sq909090) reported
@O2 Hi. I went in store to get a new sim as i lost my one. It’s been 24 hours and I still ain’t getting any service. Please can you help
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~Marc~
(@ItsSpeltWithAC) reported
@CannyAuldGyruum @O2 @ThreeUK I’m having to get mine replaced now, the Genius Bar were very helpful but utterly stumped by the problem.
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James Bogle
(@Jamesdb1984) reported
@O2 I have just come back from holiday and my mobile data won't connect even when I select this option, please can you fix this! I didn't use data roaming as I was able to access wi-fi throughout the trip.