O2

O2 Outage Report in Mold, County of Flintshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mold, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Mold, County of Flintshire, Wales 08/17/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mold, County of Flintshire, Wales

The most recent O2 outage reports came from the following cities: Ellesmere Port.

Loading map, please wait...
City Problem Type Report Time
United KingdomEllesmere Port TV
United KingdomChester Phone
United KingdomNeston Total Blackout
United KingdomQueensferry Phone
United KingdomNeston Phone
United KingdomWrexham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mold, Wales

Latest outage, problems and issue reports in Mold and nearby locations:

  • stevegsimpson Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • Kez_Harston Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • ripinmypants Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • Kez_Harston Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • bearnetuk Pete Baston (@bearnetuk) reported from Buckley, Wales

    @andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • formularhi Rhiannon (@formularhi) reported from Holywell, Wales

    @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

  • modtl11 Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AliLanghorn Alison (@AliLanghorn) reported

    Hi @O2 - please can you update me on the progress of my port? When I spoke to Tesco yesterday they said that you hadn’t requested it yet. I’m not convinced it went through properly in store as I have never had a confirmation of my credit agreement like you would usually get.

  • Bazz_s75 Barry (@Bazz_s75) reported

    @O2 dear o2 why is your signal at forth valley royal hospital so absolutely terrible here!!!!!

  • Jon_peter_bull Jonathan Bull (@Jon_peter_bull) reported

    @SimonEddell @O2 Everyday! When it drops to 3G you might as well have no signal at all.

  • DemonTraitor Demon © (@DemonTraitor) reported

    @O2 I am trying to use the myo2 app to cancel my contract but I just keep going round in circles ....

  • alexgmyles Alex Myles (@alexgmyles) reported

    I was told I would receive a call from @O2 senior staff today regarding a faulty phone. Still not heard anything. This is a problem that needs to be rectified.

  • TruroTaxis Apollo Cornwall (@TruroTaxis) reported

    @o2 must have the worst customer service of any network I have been with. Everybody says we will do that or it’s been done and it constantly turns out to be lies #uselessmobileo2

  • ClareJArmstrong Clare Armstrong (@ClareJArmstrong) reported

    @O2 you’re website is an absolute mess and can’t figure what I need. Can someone help

  • galwayhelen_cox Helen Cox (@galwayhelen_cox) reported

    Hey @O2 , what absolute terrible service. Have a problem and all I’m getting is more and more frustrated!

  • cazmaxwby Caroline Maxfield (@cazmaxwby) reported

    @o2 I can’t use my cinema code, the @ODEONCinemas @ODEONHelp at thorp park Leeds comes up but doesn’t take code off, it is because is reclining seats? Tried 10 times now please can you help!

  • livdxvis Liv ॐ (@livdxvis) reported

    @O2 hi I’m on o2 and live in oxford my 4g has not been working for the last week is there an issue with the internet in this area ?