O2 Outage Report in Hope, County of Flintshire, Wales

Problems in the last 24 hours in Hope, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hope, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hope, Wales

Latest outage, problems and issue reports in Hope and nearby locations:

• 
  Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported 2 minutes ago from Connah's Quay, Wales

  @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

• 
  Karen White (@KarenWhiteFood) reported 7 minutes ago from Chester, England

  1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

• 
  Nikk McIntyre (@Cestrian_xbl) reported 12 minutes ago from Chester, England

  @O2 Since the merger the O2 signal has been shocking.

• 
  sparklesnowdrop (@sparklesnowdrop) reported 16 minutes ago from Wrexham, Wales

  @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

• 
  Sue Lightfoot (@MrsFoot44) reported 17 minutes ago from Ellesmere Port, England

  @O2 worst customer service in history.

• 
  Jan Rose (@JanRose61920860) reported 19 minutes ago from Christleton, England

  @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

• 
  Tom Jones (@tomjoneschester) reported 21 minutes ago from Saltney, Wales

  @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

• 
  Tony Whilding (@tonywhilding88) reported 27 minutes ago from Wrexham, Wales

  @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

• 
  Dr. maria skinner (@SkinnerMaria) reported 28 minutes ago from Chester, England

  @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

• 
  J E S S (@jess_hornee) reported 28 minutes ago from Bagillt, Wales

  O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

• 
  Sandracw (@sandracw66) reported 31 minutes ago from Shotton, Wales

  @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

• 
  Shane Pinnington (@ShanePinnington) reported 32 minutes ago from Chester, England

  @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

• 
  Harry (@harryt84) reported 39 minutes ago from Ruabon, Wales

  Hi @O2 how long should it take please to go live once my old network has turned off?

• 
  KLee (@Solsticebaby) reported 41 minutes ago from Ellesmere Port, England

  30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

• 
  Ann Winsper (@pharmcat) reported 43 minutes ago from Ellesmere Port, England

  @O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking

• 
  Adam Griffiths (@AdamGrif1) reported 48 minutes ago from Penycae, Wales

  @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

• 
  Meirion Thomas (@GadgetMaze) reported 50 minutes ago from Shotton, Wales

  @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

• 
  Ana Slimming World (@Anamantovani) reported 52 minutes ago from Saltney, Wales

  @O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭

• 
  Nick Toye (@NickToye) reported 53 minutes ago from Mold, Wales

  @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

• 
  Lucy Sharp (@LucySharpPR) reported 56 minutes ago from Eccleston, England

  @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Benoy Soman (@BenoyS23074) reported 3 minutes ago

  @O2 been having signal issues since yesterday, no 4G or 5G, keeps reverting to 3G. I am in London. What’s going on?!

• 
  Neil Fergie (@FergiN01) reported 9 minutes ago

  @O2 I raised the complaint about 2-3 weeks ago, given or take a few days. But really the point is the letter I've been sent, which is attached for you to read. As mentioned, it's pathetic and offers no resolution whatsoever.

• 
  Peter Waugh (@rachanroll) reported 11 minutes ago

  @SA14KEN @O2 @rw_83 Same in Scottish Borders. O2 seem to think all is fine but we've had no signal since over the weekend.

• 
  ♡katie♡ (@K_a__T__i__E__) reported 12 minutes ago

  @rw_83 @O2 Same for my bf. He has 'h' signal, saying number not recognised, can't make or receive calls

• 
  FfionPearl ☘️🇮🇪 (@PearlFion) reported 13 minutes ago

  Gosh @O2 are rubbish when it comes to vulnerable clients/Consumer Duty ... I've had a nightmare just trying to get them to acknowledge that a Dyslexic person needs help. They have lost their phone so it should be obvious that they can't recieve a text! Why is it so difficult!?

• 
  Wattsy (@ros_watts) reported 15 minutes ago

  @K_a__T__i__E__ @O2 Yeah I’m having same problem!!!

• 
  railway neighbour (@railneighbour) reported 17 minutes ago

  @O2 when will the mobile network issues be resolved?

• 
  LittleMissBakes (@LittleMissBake) reported 19 minutes ago

  @O2 how much longer is this issue going to take? I can’t use my phone for calls/ data/ text messages. This isn’t good

• 
  Paul Jones (@Pauljonesbeer) reported 19 minutes ago

  @O2 You would be quick enough to act if I didn’t pay the bill though. There was nothing on your website or on here about the issues why hid it and waste peoples time

• 
  1stDefenceLeeds (@1stDefenceLeeds) reported 19 minutes ago

  @O2 @crazy_nicnac Same issue