O2 outages and service status in Hope, Wales

Problems in the last 24 hours in Hope, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hope, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Hope, Wales

Latest outage, problems and issue reports in Hope and nearby locations:

• 
  Adam Griffiths (@AdamGrif1) reported 3 minutes ago from Penycae, Wales

  @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

• 
  KLee (@Solsticebaby) reported 4 minutes ago from Ellesmere Port, England

  30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

• 
  Harry (@harryt84) reported 4 minutes ago from Ruabon, Wales

  @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

• 
  Karianne Harston (Kez) (@Kez_Harston) reported 6 minutes ago from Broughton and Bretton, Wales

  @O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02

• 
  Sandracw (@sandracw66) reported 7 minutes ago from Shotton, Wales

  @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

• 
  Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported 10 minutes ago from Connah's Quay, Wales

  @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

• 
  Jan Rose (@JanRose61920860) reported 11 minutes ago from Christleton, England

  @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

• 
  Tony Whilding (@tonywhilding88) reported 13 minutes ago from Wrexham, Wales

  @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

• 
  Gareth Worrall (@gazworrallradio) reported 18 minutes ago from Llangollen, Wales

  How's can you complain @O2 and there poor service.

• 
  Rhiannon (@formularhi) reported 20 minutes ago from Holywell, Wales

  @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

• 
  Pete Baston (@bearnetuk) reported 22 minutes ago from Buckley, Wales

  @andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...

• 
  Glen Owen (@glenaowen) reported 29 minutes ago from Chester, England

  99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

• 
  Shane Pinnington (@ShanePinnington) reported 29 minutes ago from Chester, England

  @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

• 
  Nikk McIntyre (@Cestrian_xbl) reported 39 minutes ago from Chester, England

  @O2 Since the merger the O2 signal has been shocking.

• 
  Ryan Davies (@ripinmypants) reported 39 minutes ago from Hope, Wales

  @O2 can someone help me regarding my order please

• 
  Harry (@harryt84) reported 46 minutes ago from Ruabon, Wales

  @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

• 
  Karianne Harston (Kez) (@Kez_Harston) reported 48 minutes ago from Broughton and Bretton, Wales

  @O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?

• 
  Harry (@harryt84) reported 48 minutes ago from Ruabon, Wales

  Hi @O2 how long should it take please to go live once my old network has turned off?

• 
  Tom Jones (@tomjoneschester) reported 50 minutes ago from Saltney, Wales

  @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

• 
  Dr. maria skinner (@SkinnerMaria) reported 60 minutes ago from Chester, England

  @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tee (@TheTinaBailey) reported 6 minutes ago

  🧵 As someone who worked for @O2 customer service for years, I am sad to say their service is now appalling…

• 
  Lee (@Hotwheels_1978) reported 6 minutes ago

  @O2 can you help? I can’t get through to an agent on the phone..

• 
  Neil Higley (@NeilHigley) reported 8 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Tammy Fieldhouse (@FieldhouseTammy) reported 10 minutes ago

  @O2 You have time to post these stupid ads but not respond to my multiple tweets about my continuous Internet connection?????

• 
  Sandra Hutchinson (@sa_hutchinson1) reported 10 minutes ago

  O2 gets a big 👏👏👏for customer service. Not only a human at the end of the phone but a call-back too. Thanks @O2. @VodafoneUK great & helpful on Twitter but not elsewhere.

• 
  Rachel H (@rdh789) reported 12 minutes ago

  @O2 having been a customer for 20 years I can't believe I am suddenly being charged £2 every time someone calls me when I am abroad outside of Europe even when I decline the call!

• 
  Marcel Mariano (@MrclMariano) reported 13 minutes ago

  @O2 I haven't been able to connect to the WiFi on the tube as Virgin is no longer there and wifi extra requires a password! Please help!

• 
  Mike Cobb (@Cobby5) reported 14 minutes ago

  @aquaabb23 @O2 “Customer service”

• 
  Tammy Fieldhouse (@FieldhouseTammy) reported 15 minutes ago

  @SabrinaBranwood @O2 It should also say 2023: still waiting for a reply from o2 on twitter because of their ****** Internet service!

• 
  hezza (@beenotthere) reported 19 minutes ago

  @O2 (1/3) Its not like you DONT have the resources to even put up a temporary mast for those in need. Most of the people in this area are elderly and need signal as its their only way of communication. E.G. My Nana has a phone box that detects when she has a