O2 Outage Report in Hope, County of Flintshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hope, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hope, Wales
Latest outage, problems and issue reports in Hope and nearby locations:
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sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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J E S S
(@jess_hornee) reported
from
Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Steven Tattum #KeepWalesSafe 💙
(@modtl11) reported
from
Connah's Quay, Wales
@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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Adam Griffiths
(@AdamGrif1) reported
from
Penycae, Wales
@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
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Ana Slimming World
(@Anamantovani) reported
from
Saltney, Wales
@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
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Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @O2 how long should it take please to go live once my old network has turned off?
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Zedstar
(@zedstar79) reported
@O2 just experienced the worst customer service of my life. I waited 2hrs in the que to get through because I’m unable to make or receive calls. Only to be told by the most rude agent that cust service closed at 9 and nothing can be done. He had a horrible attitude. Defo leaving
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Rosemarie
(@rjepiphany) reported
@O2 @SamiDriscoll Lewisham High Street branch manager tried to fob me and other customers off by saying it’s a problem at O2’s end and that other people had the same problem the past few days! Past few days? The offer’s only on Tuesdays.
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Beth
(@__b3th__) reported
@O2 hi, I have had no phone number/ signal/ 4G for 3 days since changing over to new contract, can you help please
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Kieran Bell
(@KieranBizzle) reported
@O2 can’t get a refund. Can’t make a complaint as the phone hangs up! They call back after 8pm, or simple don’t bother. 24hr call back that was 4 days ago! I’ll be going to @VodafoneGroup next time
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🐙✨𝒿𝒶𝒹𝑒𝓎 🎄🐙 she / her 🌸
(@_gattopia) reported
The fact that no one at @O2 has answered any of tweets other than sending me a pathetic little DM that I replied to and didn’t receive a response yet again, your complaints department is going to be flooded with all of the evidence I have of the worst customer service & company!
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Sasha O'Neill
(@Sasha_ONeill) reported
@O2 in NYC & should have unlimited data but not receiving any. Obviously have checked the obvious (& yes -roaming is switched on) but still no joy. Able to make & receive calls, connect to WiFi but otherwise, no data for maps, browsing etc. Have been on hold for 75minutes. Help?!
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Rahul
(@r_patel5) reported
@O2 my number is suppose to port today, I've lost signal on my old sim but the number hasn't ported. When trying to dial my number, it says its invalid. What is happening?
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🐙✨𝒿𝒶𝒹𝑒𝓎 🎄🐙 she / her 🌸
(@_gattopia) reported
@O2 I HAVE BEEN PHONING FOR 5 HOURS AND USING THE CHAT SERVICE AND CANNOT SPEAK TO ANYONE!!!!!!!!
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Domonic St.Hill
(@sthill86) reported
@O2 is there a problem with your network?
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Gary Clift
(@e88db34d75964b8) reported
@O2 Customer Service good as ever, answer the phone or email!