O2

O2 Outage Report in Hope, County of Flintshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hope, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hope, County of Flintshire, Wales 01/27/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hope, County of Flintshire, Wales

The most recent O2 outage reports came from the following cities: Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester Phone
United KingdomEllesmere Port Internet
United KingdomFlint E-mail
United KingdomEllesmere Port TV
United KingdomChester Phone
United KingdomNeston Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Hope, Wales

Latest outage, problems and issue reports in Hope and nearby locations:

  • JanRose61920860 Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • formularhi Rhiannon (@formularhi) reported from Holywell, Wales

    @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • Kez_Harston Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • ripinmypants Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • bearnetuk Pete Baston (@bearnetuk) reported from Buckley, Wales

    @andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • modtl11 Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • sandracw66 Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • MrsFoot44 Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanE3145 Ryan Edwards (@RyanE3145) reported

    @O2 Living in NG16 and I have no signal whatsoever. Says emergency calls only and that I'm not registered on a network

  • thetsas Philip Taylor (@thetsas) reported

    @O2 we just have a SIM card as part of virgin media deal. Can’t pass security as code being sent to the SIM. Please help as I need to stop a payment today.

  • jav_998 Jav (@jav_998) reported

    @O2 my 5g has been awful where I live is there a reason?

  • DJChrisBerrow Chris Berrow (@DJChrisBerrow) reported

    @Jimbobthon @O2 If the signal is that bad you can get out of the contract because they aren’t offering you the service you’re paying for - I did it with EE and moved to O2…

  • gunterrichter Günter Richter (@gunterrichter) reported

    Hey @O2 I've just transferred two mobile lines to your network because you still support free roaming in the EU. @VodafoneUK bye bye, you are just profiteering.

  • GaryElsey Gary Elsey 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GaryElsey) reported

    @O2 @VMO2News 1/3 I’ve just been sent a letter threatening to take me to court for an account I don’t have. Your customer service confirms the SIM card has never been used. I can’t pass the security check as I have never set an account up with you.

  • jackmacpherson Jack Macpherson (@jackmacpherson) reported

    @O2 why is the signal so poor in Exeter! Takes ages just to connect to WhatsApp let alone use any social media! 🤦🏻

  • daventrop Charlotte Davenport (she/her) (@daventrop) reported

    @BTP @O2 please can you revise the policy for texting 61016? Nowhere on the national rail network does it say there is a charge to use this service. For the first time I have unfortunately needed to text the number, I am shocked that it is a premium rate number. (1/2)

  • DJChrisBerrow Chris Berrow (@DJChrisBerrow) reported

    @o2 hi, signal has been terrible around the CM16 area for about 10 days, is there a problem with a mast in the area?

  • foxgloves2015 The Embarrased Englishman #IwantaRevolution (@foxgloves2015) reported

    @O2 have to much trouble with data in my area and txt msg saying we’ll update in 5 days does not inspire confidence