O2 outages and service status in Hope, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hope, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hope, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hope, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Hope, Wales
Latest outage, problems and issue reports in Hope and nearby locations:
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J E S S (@jess_hornee) reported from Bagillt, WalesO2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Harry (@harryt84) reported from Ruabon, Wales@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
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Nick Toye (@NickToye) reported from Mold, Wales@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Dr. maria skinner (@SkinnerMaria) reported from Chester, England@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Karen White (@KarenWhiteFood) reported from Chester, England1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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Nikk McIntyre (@Cestrian_xbl) reported from Chester, England@O2 Since the merger the O2 signal has been shocking.
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Ryan Davies (@ripinmypants) reported from Hope, Wales@O2 can someone help me regarding my order please
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Ana Slimming World (@Anamantovani) reported from Saltney, Wales@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Ann Winsper (@pharmcat) reported from Ellesmere Port, England@O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking
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Harry (@harryt84) reported from Ruabon, Wales@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Gareth Worrall (@gazworrallradio) reported from Llangollen, WalesHow's can you complain @O2 and there poor service.
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Tom Jones (@tomjoneschester) reported from Saltney, Wales@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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KLee (@Solsticebaby) reported from Ellesmere Port, England30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Adam Griffiths (@AdamGrif1) reported from Penycae, Wales@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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Sandracw (@sandracw66) reported from Shotton, Wales@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Jan Rose (@JanRose61920860) reported from Christleton, England@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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han ⎕ (@streamingmatty) reported@O2 your service never works your date never works your phone lines never work your own website never works are you alright
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Oluebube (@Oluebube49496) reported@O2 However, the SIM still cannot register on any network and shows “Selected network unavailable.” The SIM is detected properly by the phone, so I would like you to please check: whether international roaming is enabled on my line, whether the SIM is still active,
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Stephen (@Stephen1494712) reported@O2 Finally got it sorted. You guys need to fix your payment system, the email verification for login doesn’t work properly and when login finally works it automatically attempts to take payment on whatever wallet shows then fails. Then login has to be attempted again. And fails.
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Pam Holmes (@pammieh2003) reported@1stSimona @O2 Signal is so bad with them I couldn’t access any of my apps to charge my car last weekend! My husband however on Vodafone was fine. Thank god he was with me or I’d have been stuck! Sort it out o2!!
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Kieren Bushnell (@kbushnell1975) reportedNever using @O2 ever again. They are an utter disgrace of a company. Avoid at all costs. What a shambles of an organisation you have become.
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lild3mon666 (@lild3mon1332) reported@arokorol @O2 Typically ****** network @O2
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🥊Amy “G-Rex” Greatorex🥊 (@AmyGreatorex) reported@BBLouisR @O2 @VodafoneUK I don’t get signal at work at all! The signal in my house is also rubbish even though it’s meant to be a strong area for signal according to their signal checker. Ive been stupidly loyal for 22years and gained nothing but rubbish service really
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Andy W (@LandladyWoo) reportedHey @O2 you agreed to credit me bcz I'd left . You emailed confirming the amount, method & expected payment date 👍 But you also SMS'd saying that for a ££ refund not a credit note I have to select that in MyO2 🤔 But I can't log into MyO2 bcz I'm no longer a customer 🤪 Help!
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justin sibbons (@sibbo1980) reported@O2 I have to say I am hugely disappointed with the customer service I have received. Staff who claim they are managers have not called back as promised. Im just looking for a fair resolution on my bill!
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baba (@olamultimilli) reported@O2 @O2 A DM won’t fix what’s been ignored for months. This is public so there’s a record. I will DM but I expect a resolution instantly, not another “we’re looking into it.” CISAS case #713631. Credit file still wrong.