O2

O2 Outage Report in Hope, County of Flintshire, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hope, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hope, County of Flintshire, Wales 01/28/2026 14:50

January 28: Problems at O2

O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hope, County of Flintshire, Wales

The most recent O2 outage reports came from the following cities: Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester Phone
United KingdomEllesmere Port Internet
United KingdomFlint E-mail
United KingdomEllesmere Port TV
United KingdomChester Phone
United KingdomNeston Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hope, Wales

Latest outage, problems and issue reports in Hope and nearby locations:

  • ripinmypants Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • JanRose61920860 Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • MrsFoot44 Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • KarenWhiteFood Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • formularhi Rhiannon (@formularhi) reported from Holywell, Wales

    @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • modtl11 Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • sandracw66 Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • GadgetMaze Meirion Thomas (@GadgetMaze) reported from Shotton, Wales

    @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rogerpsan Red Roger LFC #JFT97 Legacy fan and proud! (@rogerpsan) reported

    @ianyoungkop @virginmedia I'm an @O2 customer of over a decade and a virgin media customer for just as long and apparently my "offers" as a combined customer add at best 45 quid to my bill, whilst a new customer can get the whole lot for 99 quid a month, Inc all sports, movies and an unlimited O2 sim

  • ConfigUK Config (@ConfigUK) reported

    @babymable @virginmedia @O2 It's down for us too in East London, The reason why we are leaving Virgin now. It seems to be down more then up lately... Just signed the contract with Community Fibe, cheaper, faster and so reliable. They also gave us the first 6 months free.

  • OllySonofBilko Olly (@OllySonofBilko) reported

    @O2 evening, bought tickets through your priority scheme, I'm no longer on your network and can't get access to print my tickets off

  • Jackcorky Jackcorky (@Jackcorky) reported

    @O2 please help me, I have tried calling multiple times and been on hold for 40-60mins then it hangs up, app chat doesn’t work and I have been over charged £60+ last month and £40+ this month. Is there any way I can resolve this?

  • kuls_twt k (@kuls_twt) reported

    @O2 Can I have some help pls. I ordered a new phone but w/ the wrong storage plan?

  • rob_hyman Robin Hyman (@rob_hyman) reported

    @O2 I must've been with you guys nearly 20 years, but now I'm well ready to start looking at other options. You guys need to either sort out your call-centre or digitise more of your services because this current mess must be upsetting an awful lot of your customers.

  • EmmaBai70493340 Emma Bailey (@EmmaBai70493340) reported

    @MartinSLewis can you help please? I recycled a phone with @O2 recently. They owe me £340 for the phone and have told me numerous times they tried to pay me. I have emailed, rang and tweeted yet nobody helps and no senior staff call me back. What do i next?

  • liamthorpe89 Liam Thorpe (@liamthorpe89) reported

    @O2 hi for the last few days I've very rarely been getting signal. I will have full bars but won't connect to 5G, 4G etc and when I try call someone it says not registered on network. Its very frustrating and annoying now.

  • DanFranklin90 Dan Franklin (@DanFranklin90) reported

    @O2 Hey 👋. The O2 customer service managed to resolve this issue and I’m able to use my sim again. Regards, Dan

  • alyshiawalker7 ɹǝʞlɐʍ ɐᴉɥsʎl∀ (@alyshiawalker7) reported from Blackburn, Scotland

    Without a service on my phone since Friday and @O2 don’t even know how to fix their own issue 😴