O2 Outage Report in Hope, County of Flintshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hope, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hope, County of Flintshire, Wales
The most recent O2 outage reports came from the following cities: Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Phone | |
| Ellesmere Port |
Internet | |
| Flint |
||
| Ellesmere Port |
TV | |
| Chester |
Phone | |
| Neston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hope, Wales
Latest outage, problems and issue reports in Hope and nearby locations:
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Ryan Davies
(@ripinmypants) reported
from
Hope, Wales
@O2 can someone help me regarding my order please
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sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Glen Owen
(@glenaowen) reported
from
Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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Pete Baston
(@bearnetuk) reported
from
Buckley, Wales
@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Adam Griffiths
(@AdamGrif1) reported
from
Penycae, Wales
@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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Steven Tattum #KeepWalesSafe 💙
(@modtl11) reported
from
Connah's Quay, Wales
@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @O2 how long should it take please to go live once my old network has turned off?
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Rhiannon
(@formularhi) reported
from
Holywell, Wales
@O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jennifer maria
(@cherrydoll1) reported
@O2 just spoken to someone on your helpline very helpful changed my payment date without any trouble , wasn’t at all as stressful as I thought it would be
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ᴄʜᴀᴅ.
(@ChaddingtonBear) reported
Very poor from @O2. Been charging me since August last year for an account/number which I was not aware existed after transferring to @EE. O2’s records show that the account lay dormant but refusing any form of refund. Any advice very much appreciated @MartinSLewis 🙏
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Mike Johnson
(@mikejohnson90) reported
Why is phoning @O2 so difficult, just wanna cancel my poxy £5 Apple Watch payment. Jokers
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Amsters
(@thespianfriend) reported
@O2 hi my odeon priority code is not working today :( please can you help - I have sent a DM
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itsjustme
(@LouiseDarbyshir) reported
@O2 15 years on o2 n change to contract n im back on the fone with yet another issue looks like im gunna av to look for another fone company to join
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billy c
(@BillLdn) reported
@O2 @O2 no direct result of my own actions, what can be done to resolve this issue? The customer service agent I spoke to (who was rude) stated nothing can be done is that correct? If so im paying 70 pound a month (30 pound roughy of which is for my device) that is alot of money!
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eddie toner
(@edwardtoner69) reported
@thesaz30 @O2 I with o2 no issue on mine
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M
(@m1lleyne) reported
@O2 hi! I’m trying to book an ODEON ticket for next Monday but the promotional code isn’t being recognised. My friend just managed to book her ticket so, would appreciate some help. Thanks!
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Donna Croft
(@icklede) reported
@vampyricserra @O2 Hi @O2 I have the same issue and have DM you but I’ve had no response.
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Miffy
(@Bluemif1) reported
@O2 Hi, I have a technical issue with my phone. Looked online and tried the community but not found the answer I require. How can I contact someone for guidance? Thanks.