O2 outages and service status in Hope, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hope, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hope, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hope, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Hope, Wales
Latest outage, problems and issue reports in Hope and nearby locations:
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Gareth Worrall (@gazworrallradio) reported from Llangollen, WalesHow's can you complain @O2 and there poor service.
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Karen White (@KarenWhiteFood) reported from Chester, England1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Harry (@harryt84) reported from Ruabon, Wales@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
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Meirion Thomas (@GadgetMaze) reported from Shotton, Wales@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Tony Whilding (@tonywhilding88) reported from Wrexham, Wales@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Lucy Sharp (@LucySharpPR) reported from Eccleston, England@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Tom Jones (@tomjoneschester) reported from Saltney, Wales@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Nick Toye (@NickToye) reported from Mold, Wales@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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J E S S (@jess_hornee) reported from Bagillt, WalesO2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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KLee (@Solsticebaby) reported from Ellesmere Port, England30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Nikk McIntyre (@Cestrian_xbl) reported from Chester, England@O2 Since the merger the O2 signal has been shocking.
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Ryan Davies (@ripinmypants) reported from Hope, Wales@O2 can someone help me regarding my order please
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Pete Baston (@bearnetuk) reported from Buckley, Wales@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
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sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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Harry (@harryt84) reported from Ruabon, Wales@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
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Ann Winsper (@pharmcat) reported from Ellesmere Port, England@O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking
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Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Glen Owen (@glenaowen) reported from Chester, England99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 Over the email a complaint and I'm still waiting @Ofcom Will be contacted ****
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JonTheJoker76 (@JPBOLDY) reported@O2 so prices have increased and I've got absolutely rubbish service, supposed to he on 5g plus service max speed mobile data 0.5meg and 1 bar on mobile for voice, time to go to another provider when contract ends in june
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Amit Desai (@AmitDesai1978) reported2/2 when my friends on @o2 and @giffgaff have signal. Get your act together!
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Rugbybloke 🇪🇪 🏴🌹 (@DelBoy80s) reported@RedRosesRugby @O2 How poor was that play, u14s at best.
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S & S Timms Antiques (@Timmsantiques) reported@O2 are there intermittent issues with your data services today? I changed tariffs yesterday, taking a new contract and now today my data signal has been pretty much non existent for most of the day! Coincidence or not?
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Graham (@Greyadder) reported@O2 can you help pls
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Lilith Tuylor (@lilith15016) reported@O2 O2 make it almost impossible to access the site. Poor signal, no customer care, and customers are tolerated, not welcome.
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🇬🇧 Andy🇬🇧 (@4peterborough) reportedThe service I've received from @O2 absolutely disgusting trying to sort an issue and speaking to someone it was very difficult to understand which makes it more frustrating one that talk too fast with a heavy accent.
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✞ ⛥ ElectroFox ⛥ ✞ (@TheElectroFox) reported@Joff_L @O2 They also see fit to charge existing customers upfront costs when trying to upgrade and dont budge on any of it, forcing you to customise your tariff and making it down to £10 as the lowest amount, which then raises the overall cost and then has you dropping down a tariff later.
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Lou Mc (@LouiseM30692137) reported@O2 what are the chances of ever getting a half decent signal to make a phone call anywhere in WR1 without it dropping out after 30 seconds?