O2 outages and service status in Hope, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hope, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hope, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hope, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Hope, Wales
Latest outage, problems and issue reports in Hope and nearby locations:
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Harry (@harryt84) reported from Ruabon, WalesHi @O2 how long should it take please to go live once my old network has turned off?
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Nikk McIntyre (@Cestrian_xbl) reported from Chester, England@O2 Since the merger the O2 signal has been shocking.
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Karen White (@KarenWhiteFood) reported from Chester, England1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Tom Jones (@tomjoneschester) reported from Saltney, Wales@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Ana Slimming World (@Anamantovani) reported from Saltney, Wales@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England@O2 worst customer service in history.
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Rhiannon (@formularhi) reported from Holywell, Wales@O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??
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Gareth Worrall (@gazworrallradio) reported from Llangollen, WalesHow's can you complain @O2 and there poor service.
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Ann Winsper (@pharmcat) reported from Ellesmere Port, England@O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking
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Lucy Sharp (@LucySharpPR) reported from Eccleston, England@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Adam Griffiths (@AdamGrif1) reported from Penycae, Wales@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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Nick Toye (@NickToye) reported from Mold, Wales@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Tony Whilding (@tonywhilding88) reported from Wrexham, Wales@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
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Dr. maria skinner (@SkinnerMaria) reported from Chester, England@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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Harry (@harryt84) reported from Ruabon, Wales@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
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Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul (@Hamsolo1977) reported@O2 your app has been absolute garbage since the @virginmedia account integration, it’s a nightmare to login and payment options consistently fail to work, I’ve been a customer for many years but it’s this kind of nonsense that makes me want to take my business elsewhere.
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Andrew Morrison🇬🇧 🇬🇧🏴 (@AndrewAgent1806) reported@O2 I wonder if you could help me as I have spent about 5 hours today trying to talk to a person at O2 and all I got was bots. I have lived at my current address for over 6 years, today I got a bill for someone I have never heard of, dated from last year.
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Dr. Pawan Jain (@drvayu) reportedHey @O2 – unbelievable Srvc. Requested eSIM via ur app last Thrsdy. Physical SIM dactvtd, eSIM never works. Chat sent me to phon support, phon sent me to store which says “eSIMs are problematic” and thn sent me away for lack of physical ID (in 2026!) @MartinSLewis
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Paul Baker 🏴 (@BlueChefCTID) reported@O2 @dermothill11 If O2 could leave Virgin that would solve the problem because whatever they touch it doesn’t work, O2 was better before the Partnership or takeover, they sent me a link today for 5g, please tell who thought they wasn’t getting this as part of their deal anyway, beggars belief !!!
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Goddess Nemo (@goddessnemo2) reported@GarySpedding @arokorol @O2 I’m glad you googled it, now do you see how the signal won’t just randomly ping to one 6 miles away instead of a tower right there? Also, it’s more like a 45 minute to 60 minute drive, I used to do it weekly.
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@HumanPings (@HumanPings) reported@Virgin + @O2 never seen a worst couple! bye then
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Robert Melvin (@Melvin23Rob) reported@O2 My wife is switching to you today, something hasn't worked, getting increasingly annoyed as, with the phone not working she can't contact you. Apparently was going to be a quick thing. This is not resulting in a pleasant evening for me.
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LisLev 🇮🇱🇺🇸 (@AmericaGirl0611) reported@YaudatTalyi @arokorol @O2 Third person to post their stupid joke. 🥱
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Benjamin Webster (@benjaminlfc) reported@Stephen1494712 @O2 Have the same issues with the payment system, the app and the website very rarely works and when if you do even manage to get to the card details/apple pay page it either knocks the payment back or says Apple Pay isn’t available
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Sana’a (@sanaabananaa_) reported@leeroyruddell @O2 @O2 out of all networks I’ve been with yours is genuinely the worst. You need to sort your signal problems out asap as it’s always a problem. The worst part is the lack of effort on your part to do anything about it and how you fail to extend any courtesy to your customers