O2 outages and service status in Hope, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hope, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hope, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hope, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Hope, Wales
Latest outage, problems and issue reports in Hope and nearby locations:
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Gareth Worrall (@gazworrallradio) reported from Llangollen, WalesHow's can you complain @O2 and there poor service.
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Nikk McIntyre (@Cestrian_xbl) reported from Chester, England@O2 Since the merger the O2 signal has been shocking.
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Tony Whilding (@tonywhilding88) reported from Wrexham, Wales@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
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Lucy Sharp (@LucySharpPR) reported from Eccleston, England@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Harry (@harryt84) reported from Ruabon, Wales@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
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Nick Toye (@NickToye) reported from Mold, Wales@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Harry (@harryt84) reported from Ruabon, Wales@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
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Pete Baston (@bearnetuk) reported from Buckley, Wales@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
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Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Harry (@harryt84) reported from Ruabon, WalesHi @O2 how long should it take please to go live once my old network has turned off?
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Dr. maria skinner (@SkinnerMaria) reported from Chester, England@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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J E S S (@jess_hornee) reported from Bagillt, WalesO2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Adam Griffiths (@AdamGrif1) reported from Penycae, Wales@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Ryan Davies (@ripinmypants) reported from Hope, Wales@O2 can someone help me regarding my order please
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Karen White (@KarenWhiteFood) reported from Chester, England1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Glen Owen (@glenaowen) reported from Chester, England99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Jan Rose (@JanRose61920860) reported from Christleton, England@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Strange (@AndrewDS1981) reported@BelfastGiants @O2 Can I get some bleach for my eyes. Those are awful. Truly awful.
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David Holdsworth (@holds32039) reported@TakeThatClouds @O2 Bought phone outright. Monthly SIM. If SIM goes wrong cancel contract and get new one. 10 days in and I’ve used 0.85Gb. WTF are people using 60Gb on?
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Glenn Matthew (@gmkfyi) reported@virginmedia @O2 I can only assume the reason I’m getting an IDF-12B error is because I’m now using a Sky connection rather than a Virgin one. Same computer, no VPN… Trying to get into my O2 account btw… which support line do I contact?
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david taylor (@dt297) reportedThe good thing about being on @O2 is that I didn’t get that emergency message about BBQs because as usual I have no ******* phone signal in my house!
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🦅 rob cranfield⚓ (@RobCranfield) reported@theamazingjj_ @O2 Try reporting low signal area instead of sulking
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Take That, Clouds (@TakeThatClouds) reportedHow daft is @O2 customer services? "I need a new eSIM for my replacement phone" "OK, to verify your identity we need to text a code to the phone number linked to your account." "But that's the phone that isn't working. That's why I need a SIM." "Sorry sir, I cannot help you."
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Frazer (@FJZ05) reported@O2 Your 5G signal in Nottingham City Centre is absolutely abysmal and has been for a long time. When are you going to do something about it? It’s a joke I’m paying what I am for such poor service. It’s become virtually impossible to use my iPhone reliably. Truly awful.
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aishlinn HEARD CHERRY (@ashlinnontour) reported@O2 hey can you fix your **** please I have no data or signal at all :D
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llamachops 💙💛 🇪🇺 (@llamachops) reported@O2 @EE why can’t i get a mobile signal at #Battle station or ANYWHERE on the rail line from Hastings to Sevenoaks and then London? is this the 3rd World FFS???
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Ady Hewitt (@adyhewitt) reported@O2 There has been a mix up with mobile plans and the wrong one got deleted - on speaking to the customer service representative I had no confidence he grasped the issue