O2

O2 Outage Report in Hope, County of Flintshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hope, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hope, County of Flintshire, Wales 05/04/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hope, County of Flintshire, Wales

The most recent O2 outage reports came from the following cities: Chester, Neston and Queensferry.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester Phone
United KingdomNeston Total Blackout
United KingdomQueensferry Phone
United KingdomNeston Phone
United KingdomWrexham Phone
United KingdomWrexham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hope, Wales

Latest outage, problems and issue reports in Hope and nearby locations:

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • NickToye Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • modtl11 Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • GadgetMaze Meirion Thomas (@GadgetMaze) reported from Shotton, Wales

    @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • JanRose61920860 Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • MrsFoot44 Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • jess_hornee J E S S (@jess_hornee) reported from Bagillt, Wales

    O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • KarenWhiteFood Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • sandracw66 Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisNLangley chris langley (@ChrisNLangley) reported

    @O2 can you please reply to my DM please. The year is 2022 and whilst all manner of things can now be achieved using a mobile device. Let’s never forget the primary objective is to be able to actually use it as a telephone. Thanks

  • FinchardsBranch FB (@FinchardsBranch) reported

    @virginmedia @O2 disaster trying to get Virgin to apply Volt benefit of speed increase. Ended up with new contract with price increased by £60 without my consent, days and days on WhatsApp support. have to wait a month to know if the refund and rebates etc actually happen. Awful.

  • PatrickComms Patrick Smith (@PatrickComms) reported

    @O2 @Waynos316 There seem to be issues in Chichester too!

  • thewrongkenna_ kenna (they/them) (@thewrongkenna_) reported

    I'm gonna do a ******* war crime this phones mic doesn't work????? Getting my FOURTH Samsung s21 tomorrow :)))))))))))) @O2 are refusing to let me trade it for another model after wrongly advising me they could do that 4 handsets in less than a year I cba

  • GraceAxHa Grace Redmond (@GraceAxHa) reported

    Upgraded my phone last night on the O2 app and already had a notification saying my phone will be delivered to my house address today. Great service well impressed 👍 @O2

  • teamjohntee A.H.M. (@teamjohntee) reported

    @O2 OK my PAYG mobile number got deactivated without my consent due to inactivity I think. And now I can't even login to contact you, so how am I supposed to get this resolved? How do I contact someone?!!!

  • BDSTeach Bethan DS 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BDSTeach) reported

    @Apple and @O2 please help. Daughters iPhone pro max 12 has decided to freeze itself. Can’t turn it off or anything. Only had it since Christmas. Help!

  • thisisjenks David Jenkins (@thisisjenks) reported

    @O2 - can you help me please? I’m not with you but you keep sending me invoices and bills!

  • vegandave86 DT (@vegandave86) reported

    .@O2 I'm in Australia and don't have any signal despite data roaming bolt on. Can you fix this?

  • jammiejam93 J A M I E (@jammiejam93) reported

    @knobalob @O2 Months even* 25th tomorrow where I’m hoping to cancel it so be charged a weeks airtime.