O2 Outage Report in Hope, County of Flintshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hope, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hope, Wales
Latest outage, problems and issue reports in Hope and nearby locations:
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Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @O2 how long should it take please to go live once my old network has turned off?
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Adam Griffiths
(@AdamGrif1) reported
from
Penycae, Wales
@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Steven Tattum #KeepWalesSafe 💙
(@modtl11) reported
from
Connah's Quay, Wales
@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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Rhiannon
(@formularhi) reported
from
Holywell, Wales
@O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??
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Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
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Glen Owen
(@glenaowen) reported
from
Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Ryan Davies
(@ripinmypants) reported
from
Hope, Wales
@O2 can someone help me regarding my order please
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Pete Baston
(@bearnetuk) reported
from
Buckley, Wales
@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Driift Live
(@DriiftLive) reported
@si_hunter1 @O2 sorry to hear you are having problems. Please DMs and we will help you resolved it. Apologies.
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C
(@3pinksheep) reported
@O2 why is your signal/ 4G dreadful at the moment?? Everywhere I go, I only seem to have one bar... in central London!!?
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Cathy Blake
(@CathyBlake15) reported
@RevRichardColes @O2 If you find out, PLEASE let me know ! Have so many issues and the shop is no help.
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RoyW
(@RoyW001) reported
@O2 Just to let you know, service appears to be working on my new sim. Sometime between 11:30 and 2pm.
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New Kids On The Blockchain
(@kidsonthebchain) reported
from
North Hayling, England
@O2 I’d stand better chance if I got 2 plastic cups and a long run of hairy string of getting a signal where I live than O2
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Holistic Haven Therapies & Training Hub
(@Holistic_Haven_) reported
@O2 Can somebody PLEEEEEAAAASE contact me privately as you have blocked my phone. This 1 very unhappy customer!!!!!!!!! #nightmare #badcustomerservice #unabletowork
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Jadey Lou
(@JadeGresswell) reported
@O2 I’m still not getting anywhere with my issue.
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Tom Moses 💙
(@Tom_Moses_) reported
@O2 I’ve got to say, so far I’m impressed. Far better and reliable signal than @ThreeUK have given me over the past few years.
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Laura Hughes
(@busymum777) reported
@O2 Absolutely the most appalling customer service I have had from any company - phone or otherwise. Do not take out a phone with these cowboys.
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Damian Mackenzie
(@dmmackenzie) reported
@O2 @glastonbury Hi I never received a code for the 2 or 7pm viewing tonight. I read there will be a code to watch any time in the week. Is it possible to get that please? Thanks.