O2

O2 Outage Report in Hope, County of Flintshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hope, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hope, County of Flintshire, Wales 01/18/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hope, County of Flintshire, Wales

The most recent O2 outage reports came from the following cities: Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester Phone
United KingdomEllesmere Port Internet
United KingdomFlint E-mail
United KingdomEllesmere Port TV
United KingdomChester Phone
United KingdomNeston Total Blackout

Community Discussion

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O2 Issues Reports Near Hope, Wales

Latest outage, problems and issue reports in Hope and nearby locations:

  • GadgetMaze Meirion Thomas (@GadgetMaze) reported from Shotton, Wales

    @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • modtl11 Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • NickToye Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • JanRose61920860 Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • formularhi Rhiannon (@formularhi) reported from Holywell, Wales

    @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • KarenWhiteFood Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • sandracw66 Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • MrsFoot44 Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • andrew_saval Andrew Ferguson (@andrew_saval) reported

    @JackEd84283152 @Techusiast Still no sign. I’ve no idea why @O2 are so slow

  • 1983Choice Steven Boyle (@1983Choice) reported

    Thanks @O2 .... For having moorcroft recovery harass me over £40. Don't you remember I'd couldnt give you the damn money! I tried online, over the phone and in store. Bloody redicilous!!!

  • veritas5000 F Columbo (@veritas5000) reported

    Stupid @O2 illegally handing customer data on to third parties who cold-call you, stupid fooking crooks, @iconews should prosecute the filthy rats. >> 01612749218 = SCAMMERS, #UNIVERSALSQUARE CALL CENTRE, ARDWICK MANCHESTER. BUNCH OF TAXI DRIVERS WORK THERE DURING LUNCH TIME.

  • Stevemcka steven mckaveney (@Stevemcka) reported

    @O2 shocking service by O2 Tried to pod my new number on Thursday morning. Still waiting despite calling over ten times to be told it’s in hand. o2 told me to DM them which I did. Obviously no return. Avoid at all costs

  • iampaigewolfe Paige Wolfe (@iampaigewolfe) reported

    Really don’t see the point in paying my @O2 bill when I’ve never had more than one bar of service, TikTok’s and reels only show me 4-5 seconds before crashing, the local mast has been down for nearly two years… nearly £50 a month for literally NOTHING.

  • ayounguk Andrew Young (@ayounguk) reported

    Hey @CampBestival #CampBestivalShropshire could you have a word with @EE for next year as their mobile coverage was virtually non-existent. My friends on @O2 had no problem staying in touch with their friends, and more importantly their kids.

  • Stevemcka steven mckaveney (@Stevemcka) reported

    @O2 what an absolute disgrace . Terrible service. No replies to Dm. Back office and mgr must be on holiday as no contact despite 15 escalations since last Thursday

  • corgicorri Corgi (@corgicorri) reported

    @o2 Please help. Waited for wages to go in so that I can pay off my old device plan to upgrade. My old phone is at the bottom of a lake. Just when I was about to pay, it said I had to enter a code sent to my phone to verify my a/c. But I signed in. How can I buy new phone?

  • PaulDrivingADI Learn Our Way Driver Training (@PaulDrivingADI) reported

    @O2 Not sure I fully understand as I have used emoji’s on plenty of texts and not been charged. If your saying theses are classed as sending pictures. I will be looking to cancel my service and move to another provider

  • sunflowerninja Nina Russell (@sunflowerninja) reported

    Has anyone ever won @O2 Priority app competition? I swear I’ve entered every single comp I’d like to win since I’ve been on the network (over 10 years) and never won a thing! Am I missing a trick?!