O2

O2 Outage Report in Ruabon, Wrexham, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ruabon, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ruabon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ruabon, Wrexham, Wales 02/14/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ruabon, Wales

Latest outage, problems and issue reports in Ruabon and nearby locations:

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • LucySharpPR Lucy Sharp (@LucySharpPR) reported from Eccleston, England

    @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Munkeycop Munkeycop (@Munkeycop) reported

    @O2 Hi. Why is your data signal always so shockingly poor in Bournemouth Town Centre?

  • KennyKehinde16 Kenny Kehinde (@KennyKehinde16) reported

    @O2 I’ve DM’d you, it’s been a week with no response What’s happening with the signal in London. I’m not able to use my network for data, calls or text as it’s constantly dropping out and is extremely inconvenient, your site says a phone mast hasn’t been working in DA8 area

  • C1919W Cockney White (@C1919W) reported

    @lufcgilly @O2 Weird isn’t it? I’ve been with O2 for years and no problems at all. Plus all the Priority perks.

  • Crabby_Patty_ Milly Billigan (@Crabby_Patty_) reported

    @O2 None of your support pages are fixing me the answers I need, and there are no network issues. I would like to be able to speak with an actual person about why I’m suddenly not able to send texts.

  • ladysmanca Simona_la tradulettrice (@ladysmanca) reported from Edinburgh, Scotland

    @O2 Thanks! As I need my phone for work I need to sort the issue soon.

  • onjoelp Joel Procter (@onjoelp) reported

    @O2 Hi, I've been having issues where signal goes to Emergency Calls Only, and lose connection to mobile data. When phone restarts it's fine again, but happens frequently, 2 or 3 times a week. Please assist.

  • nuttygothictart sarah barnes 🇬🇧🇺🇦 I stand with Johnny depp (@nuttygothictart) reported

    @O2 is there any way that an o2 customer can use their o2 rewards to buy a phone without having to step inside an o2 shop?

  • DanielleRowson2 mychronicallyilljourney2.0 (@DanielleRowson2) reported

    @O2 can you please update when you’re actually gonna turn my signal back on?! No signal since Thursday and was “supposed” to be back on by 10pm UK time last night when I looked on your website it said you’ve extended it until next Tuesday by 8pm! 1/2

  • gazzlynch85 gareth.Lynch (@gazzlynch85) reported

    @O2 very unprofessional and disrespectful company when with very poor customer service dealing with genuine and serious complaints, no matter how loyal you may have been over the last 10/15 years. Broken promises and constantly fobbed off....... 😡😡

  • NadeemGhani Nadeem Ghani (@NadeemGhani) reported

    @benjaminlfc @O2 Went through straight away. On my new tariff as of now. I don’t mind waiting if it’s a week or two because of stock issues. Had a day wasted waiting.