O2 Outage Report in Eccleston, Cheshire West and Chester, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Eccleston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eccleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (30%)
-
Total Blackout (16%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Eccleston, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Ellesmere Port |
Internet | |
| Flint |
||
| Ellesmere Port |
TV | |
| Chester |
Phone | |
| Neston |
Total Blackout | |
| Queensferry |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Eccleston, England
Latest outage, problems and issue reports in Eccleston and nearby locations:
-
Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
-
Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
-
Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
-
sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
-
Glen Owen
(@glenaowen) reported
from
Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
-
Pete Baston
(@bearnetuk) reported
from
Buckley, Wales
@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
-
Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
-
Adam Griffiths
(@AdamGrif1) reported
from
Penycae, Wales
@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
-
Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @O2 how long should it take please to go live once my old network has turned off?
-
Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
-
Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
-
Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
-
Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
-
KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
-
Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
-
Ryan Davies
(@ripinmypants) reported
from
Hope, Wales
@O2 can someone help me regarding my order please
-
Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
-
Steven Tattum #KeepWalesSafe 💙
(@modtl11) reported
from
Connah's Quay, Wales
@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
-
Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
-
Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Ivor Gaber
(@ivorgaber) reported
@bankwithsmile suddenly withdrew my overdraft blaming poor credit score @Experian where, after taking out unwanted annual subscription, I discover I have an outstanding debt of £40 to @O2 I pay the £40 and am then told it will take 30 to 60 days for Experian to be informed! Why?
-
Zoe Macintyre
(@macintyre_zoe) reported
@O2 help I need a number to actually talk to a human being and not a live chat!
-
MiaRobinson
(@miarobbo2016) reported
@O2 hi, trying to log into my account , nothing happening, tried on phone and iPhone, any problems at your end
-
di
(@dianej1980) reported
Been waiting a phone call back all day from @o2 about ordering a watch contract never received it so called them only to be put through to another customer who was waiting on line also @O2 sort this out and give me a call
-
mark williamson
(@Mark2Markl) reported
@O2 hi I’ve order a new iPad on the 1st of December which was out of stock for 6 weeks. Ive no way to track the order and can’t get through on the phones. This was my daughters Xmas present so can you please help?
-
Marty
(@hailhail77) reported
@O2 Can someone reply to me regarding an issue with customer service! I have DM’d you hours ago but received no response. 1 hour on hold only for the operator to cut me off
-
shelley moyes
(@shelley_moyes) reported
@O2 the network seems to have been down since lunchtime in the CO2 area any ideas when it will be back up and running?
-
Elliot Boyce
(@ElliotBoyceDJ) reported
@O2 My mum and brothers phones aren’t working due to an o2 issue at your end with their system, this is not relating to network it’s a problem with the set up of their devices. I spoke to the call handler he said he’d book time off to check this due to the complex nature
-
DEREK TAYLOR
(@DundeeDelboy) reported
Still no access to my @Apple ID but after 2 hours on the phone to @AppleSupport and @O2 Customer services I am confident I will get access before my new contract expires in 2024 😝😝 #AppWithdrawls
-
Elliot Boyce
(@ElliotBoyceDJ) reported
@O2 please get back to me ASAP! I have 2x people in lockdown in a house with no phone access, due to an o2 issue which your call centre have agreed is your fault, and I’m trying to fix this