O2 Outage Report in Eccleston, Cheshire West and Chester, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Eccleston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eccleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (53%)
-
Internet (29%)
-
Total Blackout (11%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Eccleston, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Phone | |
| Ellesmere Port |
Internet | |
| Flint |
||
| Ellesmere Port |
TV | |
| Chester |
Phone | |
| Neston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Eccleston, England
Latest outage, problems and issue reports in Eccleston and nearby locations:
-
sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
-
Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @O2 how long should it take please to go live once my old network has turned off?
-
Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
-
Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
-
KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
-
Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
-
Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
-
Adam Griffiths
(@AdamGrif1) reported
from
Penycae, Wales
@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
-
Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
-
Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
-
Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
-
Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
-
Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
-
Ana Slimming World
(@Anamantovani) reported
from
Saltney, Wales
@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
-
Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
-
Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
-
Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
-
J E S S
(@jess_hornee) reported
from
Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
-
Steven Tattum #KeepWalesSafe 💙
(@modtl11) reported
from
Connah's Quay, Wales
@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
-
Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Mobile Phones Direct
(@MPD_Online) reported
@andy_wilmot @O2 @andy_wilmot Hi Andy, I'm glad that the problem has been identified. If you still need help in getting this resolved, please do not hesitate to contact us. - MPD
-
Beth Mitchell
(@bethym09) reported
@O2 I've spent the equivalent of 2 working days on the phone. I've sent all the details here too. If you can't be bothered to take a complaint seriously, I'll go the legal route. I told you I'm not repeating myself again
-
Terrie Drinkwater
(@TerrieDrinkwat2) reported
Never in my life had to deal with a customer service as bad as @O2 giving incorrect information 2hrs on the phone and still no further on #avoidthiscompany
-
Ryan Garnish
(@RyanGarnish) reported
@O2 I’ve spent days on end trying to speak to your customer services. They hang up every time. Endless promises of call backs but every time I answer they put the phone down! Absolutely disgraceful service. I’ve been wrongly charged £1,536 but no one is willing to help! HELP!
-
Imad Ahmed
(@imaduahmed1) reported
@O2 extremely disappointed with repair service. Received a replacement phone, different from the phone I had and now you are refusing to replace with like for like. I want my phone back and that too is being refused.
-
Mark Robinson
(@BigGayMark) reported
@O2 is there anyone who can sort my f*cking issue out? My account shows as disconnected (which it isn’t) am unable to get this sorted via customer service. 4 weeks and still no further forward.
-
And Still.....
(@JDSeb) reported
@O2 Nope it doesn’t your signal is just shocking I’m this area 😔😔 phone calls are near impossible unless I stand in one specific spot in my garden
-
Robert Johnston
(@Robert_j96) reported
@O2 never in my life have I experienced such bad customer service, i have been trying to solve an issue for over 2 months and get promised it has been to then receive more letter in the post. Do you not understand how damaging this is mentally?? Beyond a joke
-
Ian Moss
(@coty042) reported
@O2 It's not my postcode. It's where your service is diabolical.
-
Imad Ahmed
(@imaduahmed1) reported
@O2 please stay away from this provider. First time in 10-12 years took an upgrade and already experiencing the bad service. Failing to replace my phone to like for like standard.