O2 Outage Report in Eccleston, Cheshire West and Chester, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Eccleston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eccleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (52%)
-
Internet (23%)
-
Total Blackout (16%)
-
E-mail (4%)
-
Wi-fi (4%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Eccleston, England
Latest outage, problems and issue reports in Eccleston and nearby locations:
-
Steven Tattum #KeepWalesSafe 💙
(@modtl11) reported
from
Connah's Quay, Wales
@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
-
Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
-
Adam Griffiths
(@AdamGrif1) reported
from
Penycae, Wales
@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
-
Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
-
sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
-
Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
-
Ann Winsper
(@pharmcat) reported
from
Ellesmere Port, England
@O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking
-
Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
-
Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
-
Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
-
J E S S
(@jess_hornee) reported
from
Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
-
Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @O2 how long should it take please to go live once my old network has turned off?
-
KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
-
Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
-
Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
-
Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
-
Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
-
Ana Slimming World
(@Anamantovani) reported
from
Saltney, Wales
@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
-
Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
-
Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Commuter Dreamer
(@CommuterDreamer) reported
@O2 Makes no difference. You need to get a train out of kings cross, bring two phones one with your network and one with @EE. Then you'll understand how bad you are.
-
Ruling Monarch
(@RulingMonarch) reported
@O2 Roaming abroad but sh1t signal in the UK... Seems legit.
-
Stevekingspurs1
(@Stevekingspurs1) reported
@EnglandRugby @O2 Jones out.. can't stand this dross uninspiring boring ongoing crap
-
🏳️🌈Chris Danks
(@christesla) reported
Mistake of the year: yesterday I got a pack code from @EE as @O2 was much cheaper. Provided a pac so number moves tomorrow. Went out to my usual places today & did some sim swaps between ee/o2 eSIM and wow is @o2 slow! I’m now on the phone with ee & trying to stop the port!
-
Herbie Mont
(@HerbieMont) reported
@O2 Still nothing from you. Going to be a long evidence sheet attached to the complaint at this rate.
-
Commuter Dreamer
(@CommuterDreamer) reported
@GNRailUK @TLRailUK nice update to the on board WiFi. However never seems to connect now so what a waste of time. What with the abysmal @O2 coverage my journey home is really crap. Thanks.
-
EV harley_slamm
(@harley_slamm) reported
@marketoracle @O2 Why dont you pay for a premium service?
-
DEE PURVIS
(@DeeMPurvis) reported
@O2 The app and website is down so how can you log in
-
Lottie Phazey-Taylor
(@lottiephazey) reported
@O2 Hi. Have visited this page before and tried the steps and it does not resolve the problem. It’s a coverage issue with your network in this area. Is there any plans to improve this? I feel like I pay for a service you don’t provide.
-
craig young
(@craigyoung79) reported
@O2 Yes I get your busy. Maybe the reason your network isn’t working properly is why your busy. But the fact you won’t reply to people with complaints regarding it is very frustrating.