O2 Outage Report in Eccleston, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Eccleston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Eccleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Eccleston, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Hawarden, Queensferry and Buckley.
| City | Problem Type | Report Time |
|---|---|---|
 Hawarden |
Phone | |
| Queensferry |
Phone | |
| Buckley |
TV | |
| Chester |
Phone | |
| Chester |
Phone | |
| Queensferry |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Eccleston, England
Latest outage, problems and issue reports in Eccleston and nearby locations:
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Adam Griffiths
(@AdamGrif1) reported
from
Penycae, Wales
@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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J E S S
(@jess_hornee) reported
from
Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
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sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
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Steven Tattum #KeepWalesSafe 💙
(@modtl11) reported
from
Connah's Quay, Wales
@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @O2 how long should it take please to go live once my old network has turned off?
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Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Make Football Better
(@jumcraddock) reported
@O2 @chombabaregrilz The steps telling me “there may be network congestion” sounds like a you problem..
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S
(@sotie_10) reported
@O2 I will cancel my contract stop playing with me ! However much a month and I can’t get simple internet in certain places ? And before u say “check our network checker” I’ve done all that and nothing has come about it. I’m SICK of it now.
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Chomba Mwape-King
(@chombabaregrilz) reported
@jumcraddock @O2 @allfor1john I thought it was just me experiencing this ! Signal is shocking with O2 !
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Richie Teal
(@TBAGTEAL) reported
@O2 called to cancel my contract when I eventually got through the call handler hung up twice !! Absolute joke of a company !!
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Steve
(@spsduncan) reported
@martynhardacre @O2 This is business as usual for O2 sadly. I reported my home and also my work as no/slow data and they have been "working" on the problem for 6 months with nothing to show for it. If I was actually paying for this (work phone) I would leave.
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Orla Craig
(@orlacraig) reported
Two hours of my life down the drain because when @O2 send a notification that your security questions have been changed and to call them if it wasn’t you, they then won’t talk to you because you can’t answer the security questions
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Steve
(@spsduncan) reported
@martynhardacre @O2 Yeah and the solution they give on their website is "find a WiFi hotspot". Great from a "mobile" internet company.
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vicky childs
(@victoriachilds) reported
Sick to death of not having any signal with @O2 you log a problem and all you get back is we are working on it and will touch within a week! Come on @O2 sort it out! Shocking customer care !
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Andrea Goodheart 🎄🌟
(@Brackenheart) reported
@O2 Really annoying!!! Have been in a queue for about 20 minutes, finally spoke to an advisor who said she’d transfer me to the correct department & I got disconnected!!! Have already wasted time trying to sort problem online! Not possible!!! 😠
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Steve
(@spsduncan) reported
@O2 Your 4G is Reading (RG30) sucks. If the solution you gave me "find a WiFi hotspot or wireless network" is your best solution then maybe you should give the mobile Internet game away. You clearly aren't very good at it.