O2 Outage Report in Wrexham, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Pete Baston
(@bearnetuk) reported
from
Buckley, Wales
@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
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Ryan Davies
(@ripinmypants) reported
from
Hope, Wales
@O2 can someone help me regarding my order please
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
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Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @O2 how long should it take please to go live once my old network has turned off?
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Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
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Adam Griffiths
(@AdamGrif1) reported
from
Penycae, Wales
@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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DT (Meatloaf)
(@meatloaf_efc) reported
from
Gobowen, England
Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍
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sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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REDDOC
(@REDDOC98) reported
@ARMIGCE @O2 I’ve got the same thing have they got back to you with a solution?
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Phil Harrow
(@PMHarrow) reported
@O2 it would appear that o2 are bored of me going on about my complaint just because they don't care. I'm disabled and it's making me ill. Might start tweeting the emails.
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Emma Flynn
(@Emmakate0507) reported
@O2 I’m currently in Spain and my 5G has stopped working. Please can you help, my o2 apps says I have 110MB of data left thanks
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Highway Unicorn☯
(@T0p_Lass) reported
@O2 @duolingo I registered my priority 2 months free of dúo max but it’s not registering on the app 😢 plz help
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ww
(@cjejejjj) reported
@O2 your in app support is completely bug ridden. An awful customer experience
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Monk
(@i_Charizard) reported
@O2 is there a reason why my bill gets increased every year and every new contract i get is more expensive than the last, but the signal you provide gets worse and worse?
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Jonathan Lee
(@jonmarklee) reported
@O2 can you confirm that you are going to update your transmitters in RH13 before turning off 3G? Most of the time here I have to use WiFi. It’s extremely rare that I manage to achieve a usable 4G signal. Others experience the same, so it is not a unique problem.
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Dan Taylor Beall
(@dtbeall) reported
@O2 I want to cancel my contract but can't get through. And I want to speak to a human, not an automated service. Can someone call me please?
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〓〓
(@GavinCurnow) reported
.@O2 network is down again for the second or third time this week in Wiltshire. Trying to run a care business for vulnerable adults is impossible like this. Been intermittent all week. Will need to consider our options for all our phones if this carries on much longer.
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〓〓
(@GavinCurnow) reported
@O2 network is down again for the second or third time this week. Trying to run a care business for vulnerable adults is impossible like this. Will need to consider our options for all our phones if this carries on much longer.