O2

O2 Outage Report in Wrexham, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wrexham, Wales 12/15/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • NickToye Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • LucySharpPR Lucy Sharp (@LucySharpPR) reported from Eccleston, England

    @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Dharathedoc Dhara Thakerar (@Dharathedoc) reported

    @O2 Have had the *worst* customer service experience I have ever seen in the U.K via the call centre. It was disgusting. I can’t even DM as the O2 account isn’t working. In my opinion this issue has wider public interest and safety issues. Can someone in O2 get back to me today.

  • Vedzy Vedia Can (@Vedzy) reported

    @O2 I have no network service, why is this? I can’t make calls or anything

  • aquarius_sonia Sonia (@aquarius_sonia) reported

    @o2 your automated service does not understand English and your wait time of 45 minutes is appalling. #fraudattempt #o2mobile .

  • BiologyAwesome Biology is AWESOME (@BiologyAwesome) reported

    Hi @o2 will we ever get mobile data signal in the London Tube? Haven't been able to connect at all on the whole Central and Jubilee lines apart from one station.

  • charlsrhodes Charlie rhodes (@charlsrhodes) reported

    @O2 You still haven’t responded to the DM I sent to you? Can someone please assist me with this issue

  • charlsrhodes Charlie rhodes (@charlsrhodes) reported

    @O2 hello o2, still no assistance since you sold me a blocked phone and now charging me for two contracts and refusing to help me because it’s ‘with the fraud department”

  • SteveWestern2 Steve Western (@SteveWestern2) reported

    @O2 spent 5 hours trying to get through to your customer service department today with no joy. I either get someone refusing to put me through because I don’t know the answer to the security question or when someone or if they do agree to put me through then I get cut off 😡😡😡

  • Rab_Rice Rab (@Rab_Rice) reported

    @O2 do you have an email address for customer enquiries?

  • jjmwright Jamie Mason-Wright (@jjmwright) reported

    @O2 3 weeks and no one is still able to tell me why I can't get a replacement SIM. 7 times ordering online. 3 trips in store. Days taken off work. Childcare costs. Petrol, parking and time. And still nothing. Is anyone going to help me or tell me what's going on. I have a child!

  • RozeEpUk RozeEpUk (@RozeEpUk) reported

    @O2 not impressed with the service I had 14gb left when I topped my phone up before my anniversary date and never received my new 7GB to roll over plus I received a message saying I would receive a further 10GB for being a loyal customer