O2 Outage Report in Wrexham, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
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DT (Meatloaf)
(@meatloaf_efc) reported
from
Gobowen, England
Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
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sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Adam Griffiths
(@AdamGrif1) reported
from
Penycae, Wales
@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @O2 how long should it take please to go live once my old network has turned off?
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
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Pete Baston
(@bearnetuk) reported
from
Buckley, Wales
@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Ryan Davies
(@ripinmypants) reported
from
Hope, Wales
@O2 can someone help me regarding my order please
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Young 🇺🇦
(@iamsimonyoung) reported
@O2 Someone on 0161 520 1913 claimed to be from your customer service department. I said he wasn’t and he said sorry and hung up. This has happened twice in last few days.
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AJ❤️🩹
(@ajxkaur) reported
@O2 please tell me why I keep having no service on my phone every day. please don’t say do a sim swap.
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Follow @mufcxleb
(@calebcomps) reported
Hi @O2 I’ve been told my account cannot be recovered and I’ve been told to contact customer care please help
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Steve Jones
(@StevoJones1984) reported
from
West Bromwich, England
I seriously can't wait to get off @O2. Their customer service has been top notch, but the signal is beyond a joke.
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Shaun O 💙
(@OMearaShaun) reported
@O2 I have sent you a dm as requested and would appreciate some help with this stressful situation
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carolyn
(@carolyn42131974) reported
@O2 trully a useless company, after a lot of hassle my number ported over to an estimated yesterday at 6pm, all was working well until an hour ago, now my number is not working again and I cannot dial out & no one can phone me. Fuming I am and yes I have
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BarryStump
(@BarryStump) reported
@mynoseisblockt @O2 o2 is the worst i have ever known for customer service I have downgraded on my website to D ( unrated)
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Chris
(@teh_c) reported
@O2 I cancelled my contract within the 14 day cooling off period due to poor signal and service, yet you never generated a final bill or confirmed account closure, demanded money not owed and now have added yourself to my credit report. What is going on over there?! 😤
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Mr Connell
(@connell_mr) reported
@O2 hey there. Have just joined you and so pleased with the signal even if the speed isn’t great, however I put my pac in with my order. When will my no transfer now my sim is active.
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Charlotte Lucy Dodds
(@Doddsy_21) reported
@O2 Every time I go out I have no data or signal? Only working on Wi-Fi. Deffo not on flight mode!