O2

O2 Outage Report in Wrexham, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wrexham, Wales 05/12/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • LucySharpPR Lucy Sharp (@LucySharpPR) reported from Eccleston, England

    @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • NickToye Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NickHamilton3 Nick Hamilton (@NickHamilton3) reported

    @O2 I have no signal at all in CH6 5NT - please confirm what is the problem?

  • Crisilience Crisilience (@Crisilience) reported

    @KLouSmart @O2Problems @O2 Same here today, even O2 service status page is down. Add to this Virgin is down as well, I guess I’ll have to put pen to paper in order to carry on with my work. Ps is the Royal Mail down as well?

  • LambertStamp Lambert and Stamp (@LambertStamp) reported

    @kipperp122 @O2 Oh god I hear you. @o2 need a top down review of their customer service.

  • Sydney_pm SydneyParkerMitchell (@Sydney_pm) reported

    Actually got the words No Service and loading symbols engrained in my brain, @O2 please tell me how there’s no issue because I’ve had this problem for over a month. Lockdown isn’t fun and I’m losing my mind 😫

  • toadiethebarber Sam Taylor (@toadiethebarber) reported

    @O2 Appalling tracking services appalling customer service from them sat on hold for 40 minutes for them to hang up! Updated there tracking at 20:30pm saying it was delayed at 9am but that wasn't visible to me until 8:30! They are terrible not 1st problem I've had with them

  • KirkbyStella Stella Kirkby (@KirkbyStella) reported

    @O2 why is it impossible to contact you? Your online chat is down and all your customer service numbers are disconnected or giving me deadlines. No email. I need to cancel my plan and it feels like you’re stealing my money at this point. #whereareyou

  • Bradleythehorse Hannah (@Bradleythehorse) reported

    @O2 shocked at the seriously bad customer service I have just received with your handler arguing with me when I called to discuss leaving! #badcustomerservice I have been a customer for a number of years but will be leaving now!

  • NOO5E666 Chris Johns (@NOO5E666) reported

    @O2 is there a network issue on post code np122eu?

  • yazzo1 Marc M (@yazzo1) reported

    @O2 you have turned off access on my account. I upgraded tariff to 100mb this morning and immediately I love phone and data. Tried calling but everyone I have been put through to is no help. I need this up ASAP.

  • MmMmaz12 Michael Marrow (@MmMmaz12) reported

    @O2 It's a Huawei mobile phone. It does seem to be the same contacts that I have the same problems with