O2 Outage Report in Wrexham, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at O2
O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Wrexham, Wales
The most recent O2 outage reports came from the following cities: Oswestry, Wrexham and Mold.
| City | Problem Type | Report Time |
|---|---|---|
 Oswestry |
||
| Wrexham |
Phone | |
| Wrexham |
Phone | |
| Mold |
Phone | |
| Wrexham |
Phone | |
| Ellesmere |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Adam Griffiths
(@AdamGrif1) reported
from
Penycae, Wales
@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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DT (Meatloaf)
(@meatloaf_efc) reported
from
Gobowen, England
Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍
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Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
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sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Iona Johnson
(@iobanona) reported
@O2 She is a pay monthly customer and it was a Samsung A51.
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Amy Newton
(@Ajnewt1995) reported
@O2 Travelling up and down the country often and I get E or at best 3G
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mandy davis
(@bopeep72) reported
@SkyUK @O2 Is there a problem in Dh61ph. No internet , 4g not working and no phone signal .
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john harvey
(@jjhpinto) reported
@O2 easily the worst network in the U.K. total fall from grace. 1hr on the phone today for the 3rd time trying to get my PAC working. Retentions to CS, back to retentions back to CS who tried to pass me back. Total **** show. Promised call back at 3pm…..I’ll wait shall I?
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Conner Silverstein | 🇬🇧 & 🇫🇷
(@silverstein_uk) reported
@O2 , Could I rejoin your network? I left due to personal issues but could you forgive me and allow me back 🥺. Could I pm you? 💙
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corinne munoz
(@MunozSaiz) reported
@O2 hi I received a text yesterday to say my direct debit has been cancelled, I tried to call but couldn’t get through. You now appear to have cancelled my account . I now can’t call as I have no signal, I tried WiFi calling too and that doesn’t work can anyone help
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Auntie of swans 🦢🚲🇬🇧🏴🇺🇦
(@SparklyG) reported
@EE @O2 @ThreeUK How can I find out whether an old iPhone 5S is locked to a network? Thanks
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Paul
(@paulhayward200) reported
@O2 @EE It’s a sad fact that what used to be good networks you now have to take them to the ombudsman to get any thing done. They both offer terrible customer service and could not care less about their customers. Believe me I have had better customer service from 3.
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 can an account been registered for Access For You without the customer promise or authorization?
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Nancy Bewshear
(@NBewshear) reported
@O2 New sim sent did not solve issue it’s been over a month now I have not had data network