O2

O2 Outage Report in Wrexham, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wrexham, Wales 01/25/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • bearnetuk Pete Baston (@bearnetuk) reported from Buckley, Wales

    @andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • ripinmypants Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • LucySharpPR Lucy Sharp (@LucySharpPR) reported from Eccleston, England

    @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

  • Kez_Harston Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02

  • Kez_Harston Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • NickToye Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • gazworrallradio Gareth Worrall (@gazworrallradio) reported from Llangollen, Wales

    How's can you complain @O2 and there poor service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • maxinem70067800 maxine marshall (@maxinem70067800) reported

    @O2 Appallingly service for your customers that still can’t get on the app!

  • DianeU Diane Unsworth (@DianeU) reported

    @O2 How have you sold all the tickets?? App not working since early doors. Has everyone who works at O2 bought them through back door. Joke but we're not laughing

  • ROBINSONROBBO CHRIS ROBINSON (@ROBINSONROBBO) reported

    @O2 Absolute shower of **** !!!!

  • LockieAdrian Adrian lockie (@LockieAdrian) reported

    @O2 Been trying all day **** service

  • Mufc_11jp MUFC_JP (@Mufc_11jp) reported

    Absolute disgrace @O2 @virginmedia - priority tickets sold out before your sites even properly became online. Shambles. All day you asked customers to be patient whilst you resolve the problem and now you don't even have any tickets left. Utter incompetence. @peterkay_co_uk

  • Mikey_Gales Mike Gales (@Mikey_Gales) reported

    @O2 Absolute Joke. Are you going to cancel all the tickets people have bought to sell on @viagogo then ?

  • Lasvegas1805 claire collier (@Lasvegas1805) reported

    @katie_louise_b @O2 I’ve been with them for years…..I’m def thinking of changing provider network terrible….and now this #timeforachange!!

  • TomSaun67531334 Tommy (@TomSaun67531334) reported

    @O2 Pathetic service. Never seen anything as bad in any sector. How hard is it to organise a queuing system or similar? I truly hope this damages your reputation. Absolute useless wankers.

  • SEOMalc Malcolm Slade 🍓🫐🍰🥞🧇 (@SEOMalc) reported

    How did so many people on twitter manage to get 3x @peterkay_co_uk tickets via @O2 priority and now suddenly don't want them so they are for sale. Masterclass in bots, manipulation, scalping etc. Simple solution, don't allow resale.

  • Ant_Judge Anthony Judge (@Ant_Judge) reported

    @O2 This has got to be a joke. Who has bought them? The app hasn’t worked all day. Disgrace. Be moving network tomorrow I think. No benefit at all to being with O2.