O2

O2 Outage Report in Wrexham, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wrexham, Wales 07/25/2025 19:05

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wrexham, Wales

The most recent O2 outage reports came from the following cities: Llangollen.

Loading map, please wait...
City Problem Type Report Time
United KingdomOswestry E-mail
United KingdomWrexham Phone
United KingdomWrexham Phone
United KingdomMold Phone
United KingdomWrexham Phone
United KingdomEllesmere Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • gazworrallradio Gareth Worrall (@gazworrallradio) reported from Llangollen, Wales

    How's can you complain @O2 and there poor service.

  • Kez_Harston Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?

  • Kez_Harston Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02

  • bearnetuk Pete Baston (@bearnetuk) reported from Buckley, Wales

    @andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...

  • ripinmypants Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • NickToye Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • LucySharpPR Lucy Sharp (@LucySharpPR) reported from Eccleston, England

    @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mumtweeting Mum Tweeting (@mumtweeting) reported

    @KevinPaulJames @bt_uk Yes exact same issue. It actually started yesterday. Went on My BT couldn’t even access help, just sends you round and round their website and back to sales. Used to be great. EE have ruined them. I’m moving to @O2

  • lennonsghirl Cara (@lennonsghirl) reported

    @O2 you need to sort out coverage in #Coatbridge area. Large swathes of the area unable to get even decent 4g coverage so you can barely make calls or use data. At home calls only with WiFi support, no WiFi no mobile phone coverage. Really shoddy service at premium prices

  • hermindworks 𝒥 ᥫ᭡ (@hermindworks) reported

    @O2 I’ve got no service ? Can’t receive or make calls.

  • tarun65170952 tarun (@tarun65170952) reported

    @O2 my data is not working. Im getting 4g+ its meant to be 5g. Is there an issue with the network?

  • marcdwatson Marc Watson (@marcdwatson) reported

    @Bucky1312 @O2 There are issues, I have the same as above. Call not connecting, number unknown, hit and miss if people can contact me. SMS is fine

  • JamesGunn18281 James Gunn (@JamesGunn18281) reported

    @O2 what a joke if a company spent over 2 hours tymryi g to airy out an issue and just get the run around sick of this crap from big companies as long as you get the money you don't give a crap.

  • Bucky1312 Robert Buxton (@Bucky1312) reported

    @JPBOLDY @O2 Is saying not registered on network

  • icedvow2 icedvow (@icedvow2) reported

    @O2 i first got a sim card for it back in 2021, it never connected in the first place until august 2022 when it first actually connected to a celltower and then stopped the next day

  • Bucky1312 Robert Buxton (@Bucky1312) reported

    @O2 any current issues? Mum is unable to call anyone from her phone and when I try and call her it’s saying it’s an incorrect number!

  • SuzanneTait Suzanne Tait (@SuzanneTait) reported

    @O2 Help in time ? Nobody was really any help at all.