O2 Outage Report in Penycae, Wrexham, Wales
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Penycae, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penycae and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (57%)
-
Internet (22%)
-
Total Blackout (15%)
-
Wi-fi (4%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Penycae, Wrexham, Wales
The most recent O2 outage reports came from the following cities: Ruthin, Hawarden, Ellesmere, Oswestry and Buckley.
| City | Problem Type | Report Time |
|---|---|---|
 Ruthin |
Phone | |
| Ruthin |
Phone | |
| Ruthin |
Phone | |
| Hawarden |
Phone | |
| Ellesmere |
Phone | |
| Oswestry |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Penycae, Wales
Latest outage, problems and issue reports in Penycae and nearby locations:
-
Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
-
Adam Griffiths
(@AdamGrif1) reported
from
Penycae, Wales
@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
-
Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
-
Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
-
Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
-
Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
-
Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @O2 how long should it take please to go live once my old network has turned off?
-
Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
-
Ryan Davies
(@ripinmypants) reported
from
Hope, Wales
@O2 can someone help me regarding my order please
-
Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
-
Pete Baston
(@bearnetuk) reported
from
Buckley, Wales
@andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...
-
Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
-
Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
-
Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
-
Glen Owen
(@glenaowen) reported
from
Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
-
Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
-
sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
-
DT (Meatloaf)
(@meatloaf_efc) reported
from
Gobowen, England
Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍
-
Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
-
Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Big Mo🍊
(@BigMoLoyal1872) reported
@O2 @Dave_Deb Mate, hang up. 2hrs and 37 minutes for me 2 days ago and no-one answered. Took over 6 hours to get a response on live chat aswell
-
James Jansson
(@JamesJansson85) reported
@O2 no service on phone, iPad or watch since end of October 2022. Not refunded as promised 3 separate times. No call back as promised as promised 3 separate times. Why do you hate disabled people?
-
Priti Depala
(@PritiDesigns) reported
@O2 hello I am trying to call customer service and no one is answering the phone what the hell! How can I contact anyone?!
-
Paul Parry
(@PaulParryHome) reported
@O2 Third week on the trot ‘Thirsty Thursday’ out of stock at my local, even at 5:30? Come on O2, honour the offers that you advertise please!? Poor show… #ThirstyThursday
-
Ryan Anderson
(@ryanstanley22) reported
@O2 you think it’s ******* acceptable for staff members to laugh at you on the phone and then terminate the call, your a ******* joke of a network!!!
-
UBGKPR3D
(@UBGKLeaks) reported
@O2 why tf am I paying £65 for a contract phone if your signal doesn’t work half of the time. Piss poor from you guys I thought you were better.
-
Debbie Newton
(@DebsNewton) reported
@O2 When do you expect this to be resolved? Getting no where on phone for days, online chat not working and the next available appointment from your resolution team is over 10 days away. Mean while we are paying for something that doesn't meet what we signed up for.
-
Priti Depala
(@PritiDesigns) reported
@O2 The chat service doesn't work! I have been charged money for which I wasn't supposed to be I want my money back asap.
-
Adrian Wright
(@adyefc) reported
@O2 feel like I send this tweet a lot, sort the network out in #Preston, the connectivity is shocking. Please don’t insult me by replying that ‘the network is busy & we are working on it’. Please be honest #signalwhatsignal #poorservice
-
Jamie Beard
(@shooteditsend) reported
@samdownie @O2 EE are great, they are the most reliable in our Live Us, o2 is just awful.