O2

O2 Outage Report in Llangollen, Denbighshire, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Llangollen, Denbighshire, Wales 11/25/2025 18:35

November 25: Problems at O2

O2 is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Hellywelly19 Hellywelly (@Hellywelly19) reported

    When you're in @O2 lounge @o2arena and the WiFi is so crap they have to use a different till 🤔

  • beccismithson Rebecca Milthorpe (@beccismithson) reported

    @O2 Help! I got a new contract on Thursday and called your contact centre on Friday to swap my existing number to my new phone. Something has gone wrong and I can’t send/receive calls/texts on either number! Please can someone contact me as I can’t ring you!!

  • lisa_hollier Lisa Hollier (@lisa_hollier) reported

    @O2 I can’t put the ticket quantity in the “Bad Guys” cinema offer….it just stays on 0 and doesn’t allow you to put the quantity in?

  • LaneDenise Denise Lane (@LaneDenise) reported

    @O2 no point, looking for new network

  • Huzy242 H u z y (@Huzy242) reported

    @O2 Do something here to your customers worst Network ever I had Internet are very slow all the time…

  • imola_london imola🍪 (@imola_london) reported

    @O2 the bad guys free tickets are showing as available for lee valley but when I try to book I cannot choose the quantity of tickets?

  • Joeoefc Joe (@Joeoefc) reported

    @O2 hello can I speak to someone please data not working abroad, cheers

  • Mk3laserboy Simon (@Mk3laserboy) reported

    @O2 have a serious issue with you.... I'm moving across from another provider Monday. Your rep on the phone says to turn off my phone when current provider goes out of service, then wait and reboot phone, yet YOUR text message says turn it off all day?? Can't do that..explain...

  • matthewpwillis Mr Matt (@matthewpwillis) reported

    Wondering if the @TheO2 venue app is actually alive. I must have requested 60 verification emails over the past week or so...none received. Wonder if the @O2 network is as reliable? #sortitoutplease

  • holly_jenko Hol ✨ (@holly_jenko) reported

    @O2 it’s my last month of paying my device plan, after my last payment will I only pay my tariff or do I need to phone to cancel the device plan to stop the payments? Also if I keep my normal tariff can I then cancel it at any time?