O2

O2 Outage Report in Broughton and Bretton, County of Flintshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Broughton and Bretton, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Broughton and Bretton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Broughton and Bretton, County of Flintshire, Wales 02/14/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Broughton and Bretton, County of Flintshire, Wales

The most recent O2 outage reports came from the following cities: Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester Phone
United KingdomEllesmere Port Internet
United KingdomFlint E-mail
United KingdomRuncorn Phone
United KingdomEllesmere Port TV
United KingdomChester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Broughton and Bretton, Wales

Latest outage, problems and issue reports in Broughton and Bretton and nearby locations:

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • sandracw66 Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • GadgetMaze Meirion Thomas (@GadgetMaze) reported from Shotton, Wales

    @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

  • LucySharpPR Lucy Sharp (@LucySharpPR) reported from Eccleston, England

    @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

  • shanecooke shane cooke (@shanecooke) reported from Mostyn, Wales

    I hope that now I’ve escalated my issue with @o2 they will be more reasonable

  • shanecooke shane cooke (@shanecooke) reported from Mostyn, Wales

    @o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • jess_hornee J E S S (@jess_hornee) reported from Bagillt, Wales

    O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

  • stevegsimpson Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • MrsFoot44 Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • shanecooke shane cooke (@shanecooke) reported from Mostyn, Wales

    Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal

  • NickToye Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • KarenWhiteFood Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • Jamie_McGaghey Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • geordiechris48 Chris Johnson (@geordiechris48) reported

    @O2 Been a problem with a local mast here for over 18 months & you're still "negotiating with the landlord" to get on the property to fix it. How are talks (if you are in contact with the landlord) taking so long? @iD_Mobile_UK beats your signal hands down piggybacking @three network

  • Trystanian TH (@Trystanian) reported

    @Stuey3D @ispreview @O2 Although obviously if the O2 network is crap where you are then it'll nothing for that

  • mpagemap mark page (@mpagemap) reported

    @O2 my phone around Llanelli is on stop more than on therefor i'am paying for a service i'm not getting therefor the contract is unfair therefor the contract is nul and void 😤

  • RichardMeaghan Richard Meaghan INTP (@RichardMeaghan) reported

    @virginmedia @TheBHF @O2 I have just tried using the customer complaints email and it has be returned back to me. I closed an account in May 2022 and was then charged for following months. I had to pay this to close the account a second time and now I have CapResolve asking me for more money???

  • miss_laura88 Laura Dickenson (@miss_laura88) reported

    @O2 why is my network unstable when I have 4g and 3 bars or signal? I pay monthly for my phone and can’t use it properly this isn’t good really. Is there anything I can do. I have already swapped the sim to another one.

  • Kristal79UK Kristal79 (@Kristal79UK) reported

    @O2 hi how can i cancel? I have now had no netweek for 6 days and you state the mast wont be fixed until the 11th. This is awful service. tried called and ita 40 mins wait!! #getmeoutofhere #pleasereleaseme #NO2!

  • Mike_Dando Mike Dando (@Mike_Dando) reported

    @O2 I've been promised a call from a manager o 7 separate occasions since 12th Dec and I'm still waiting for someone to call me. How ca your customer service team be so incompetent and unprofessional? You clearly don't care about your customers!

  • jane03832094 jane (@jane03832094) reported

    @O2 DO NOT SIGN UP FOR AN o2 CONTRACT! Disgusting service! They don’t give a crap!

  • InfernalOne_ Mr. F 🇮🇹 (@InfernalOne_) reported

    @O2 I’m not sure you do. I’ve NO service. And your incompetent IT team can’t even fix it in enough time. This is beyond unacceptable for a carrier network, and O2 continues to refuse to compensate me as well for the lack of coverage in my area SINCE I JOINED O2.

  • Sk1mble Richard Bellingham (@Sk1mble) reported

    @O2 @thekelvingreen That's Kelvin. When a customer is annoyed so you already, taking the time to get their name right is advisable.