O2 Outage Report in Broughton and Bretton, County of Flintshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Broughton and Bretton, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Broughton and Bretton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Broughton and Bretton, County of Flintshire, Wales
The most recent O2 outage reports came from the following cities: Runcorn and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn |
Phone | |
| Ellesmere Port |
TV | |
| Chester |
Phone | |
| Runcorn |
Internet | |
| Runcorn |
Internet | |
| Neston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Broughton and Bretton, Wales
Latest outage, problems and issue reports in Broughton and Bretton and nearby locations:
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Steven Tattum #KeepWalesSafe 💙
(@modtl11) reported
from
Connah's Quay, Wales
@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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J E S S
(@jess_hornee) reported
from
Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Miranda Hawkins
(@MJaneHawkins) reported
@O2 You repeatedly confirm my account is closed and nothing owed. Yet you are charging me and advising payment overdue. 5 calls and not yet resolved. Help. I have had enough of this
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Paul
(@paulhayward200) reported
@O2 @hubbubUK The reason they don’t have internet is they use O2s rubbish network .😡
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David Graham
(@DG34UK) reported
@O2 I have two iPhone 11 & sims at my house for past 6 weeks. It was through fraud on my bank account. Have called twice and your customer service teams have not helped at all. Advice required please.
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Robert James Bird
(@robjamesbird) reported
@O2 Recycle is such a scam. They valued my phone at £200.. and now its valued at £40 because of "screen damage' which is utter rubbish. I can confirm it was delivered in a good condition and I have photos. Complaints are ignored. I read the forums and I am not the only one. Avoid
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SkyValley
(@sky_valley87) reported
@O2 Same problem, recycles same pages with nothing happening. Will dm
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Vinny Pearce
(@vinnypearceDJ) reported
@O2 Nope no service at all and Iv tryed O2 handy network guides
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🏴🇪🇺 Rebel Scot
(@Ind3pendent7) reported
Oh and @O2 when you finally unblock me so I can call to reach a resolution it’s unprofessional to put me on hold without telling me why and then terminating call while I wait. I wasn’t rude, I was asking for help so that I can keep my phone, my lifeline. #MentalHealthMatters
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Ralphy
(@coyi1966) reported
@virginmedia @O2 My virgin broadband went down overnight now back on and 5G option to connect my devices has completely disappeared 😡
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Eve
(@allsaint78) reported
@O2 hello is there an issue with the app? I changed my tariff. I selected the 1.5 GB but when it went through it said 750mb and then I was emailed it said 1 GB. 750 and 1GB is too little now. I'll cancel it if that is all I'm getting.
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Hana
(@ohmygouldness) reported
@O2 why has your phone/data signal been absolutely diabolical for the past few days? What am I actually paying for?