O2

O2 Outage Report in Broughton and Bretton, County of Flintshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Broughton and Bretton, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Broughton and Bretton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Broughton and Bretton, County of Flintshire, Wales 03/28/2024 11:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Broughton and Bretton, County of Flintshire, Wales

The most recent O2 outage reports came from the following cities: Wrexham, Chester, Flint, Ellesmere Port and Hawarden.

Loading map, please wait...
City Problem Type Report Time
United KingdomWrexham Phone
United KingdomChester Internet
United KingdomChester Internet
United KingdomChester Phone
United KingdomFlint Phone
United KingdomEllesmere Port Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Broughton and Bretton, Wales

Latest outage, problems and issue reports in Broughton and Bretton and nearby locations:

  • jess_hornee J E S S (@jess_hornee) reported from Bagillt, Wales

    O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • Jamie_McGaghey Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • stevegsimpson Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • MrsFoot44 Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • NickToye Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • modtl11 Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • sandracw66 Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • KarenWhiteFood Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • GadgetMaze Meirion Thomas (@GadgetMaze) reported from Shotton, Wales

    @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PartyVika_ Парти Вика 🖤 (@PartyVika_) reported

    @O2 guys u literally kidding me, I’m calling you already 7th time and you stupid AURORA doesn’t wanna connect me with the operator. Service is horrible, internet connection is horrible

  • xNickerNockersx Nicola (@xNickerNockersx) reported

    @O2 i am having major issues, your customer services team are telling me your systems are down call back in 24 hours, which i have been told twice in 48 hours. I am disabled and i have seizures i am waiting for an extremely important phone and i haven't had any network for 3 days

  • AdamGrierson01 Adam Grierson (@AdamGrierson01) reported

    why is trying to phone @O2 customer service like tryna get through to ******* nasa. *******.

  • jamieanderson1 Jamie Anderson (@jamieanderson1) reported

    @O2 why is my signal absolutely awful everywhere in the south east of England? Mugging me off with nearly £85 a month

  • mungodog Ricky Boardley-Thorp (@mungodog) reported

    @O2 Yeah, not bad thanks. Nope, I've had one about SMS charges but texts are so 2020... and now these two messages. I've not done anything 🤔

  • adam_dennehy adam dennehy (@adam_dennehy) reported

    @O2 saying “sorry I can’t help you my systems are down” then putting the phone down is the worst customer service I have received.

  • perryruk2012 Emmanuel (@perryruk2012) reported

    @O2 I cancelled two contracts with you two years ago and am still getting billed for one of them. Called on Friday to complain and was told I would receive a callback by Sunday 14th March. Still no response. I cancelled two years ago because of the appalling customer service

  • MRGB9191 Michael (@MRGB9191) reported

    @O2 Hi, I'm trying to finalise a switch (I just got my sim card but I can't get through the swap my sim instructions). Could I please get some help? Thanks.

  • millerbrennan18 Emma Fletcher (@millerbrennan18) reported

    @O2 got my daughter a new phone from 02 on Fri. Still isn't working. Guru said wait! Something isn't set up right on her a count and I can't speak to anyone. A very unhappy customer who has 4 contracts with 02. Customer service is impossible at the moment.

  • vidAleks vida aleks (@vidAleks) reported

    @HedgesJames @O2 Same here, got my new phone and sim on Saturday and still not connected. CS service taking about an issue on their end. Why have I switched to this network if I can’t make or receive calls? @O2