O2 Outage Report in Broughton and Bretton, County of Flintshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Broughton and Bretton, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Broughton and Bretton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Broughton and Bretton, County of Flintshire, Wales
The most recent O2 outage reports came from the following cities: Runcorn, Neston and Queensferry.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Total Blackout | ||
Phone | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Broughton and Bretton, Wales
Latest outage, problems and issue reports in Broughton and Bretton and nearby locations:
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Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England
@O2 worst customer service in history.
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Dr. maria skinner (@SkinnerMaria) reported from Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England
@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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Nikk McIntyre (@Cestrian_xbl) reported from Chester, England
@O2 Since the merger the O2 signal has been shocking.
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Jan Rose (@JanRose61920860) reported from Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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Adam Griffiths (@AdamGrif1) reported from Penycae, Wales
@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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Shane Pinnington (@ShanePinnington) reported from Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales
@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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Steve Simpson (@stevegsimpson) reported from Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Sandracw (@sandracw66) reported from Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Meirion Thomas (@GadgetMaze) reported from Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Steve Aspinall (@SteveyAsp) reported from Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Karen White (@KarenWhiteFood) reported from Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Tom Jones (@tomjoneschester) reported from Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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KLee (@Solsticebaby) reported from Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Paul Lees (@PLees321) reported from Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Jamie Mc (@Jamie_McGaghey) reported from Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England
Remember when @three public shamed @o2 for being down. Pot Kettle..
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Thomas-Lee (@TRFC_Tom) reported from London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Andy Lobo (@andy_lobo) reported from Romford, England
@twistedrao @O2 My data is crap on O2 this time round.
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mark gunn (@markgun61134653) reported from Halifax, England
@virginmedia Then you should go private and direct message people like other big companies do .because I will not be ringing up to be on hold in my own time to tell you to stop doing something you shouldn’t be .carry on and I will cancel and go to @sky @O2
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Thomas-Lee (@TRFC_Tom) reported from London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England
Remember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England
@2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.
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chi 🎃🦇⚰️🖤 (@chiwithaC) reported from Margate, England
@O2 I have no service at all everywhere I go. Been like it all day, please sort this out
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Tony McDonald (@Mcdoto_tony) reported from Camberwell, England
@MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!
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Kelly McKeown (@kellyvmckeown) reported from Oldham, England
@O2 not good I’ve been a customer for years rang to upgrade and to see if you can match a competitors offer and you can’t looks like I’ll be leaving #o2 #letdown #customersnotvalued