O2

O2 Outage Report in Broughton and Bretton, County of Flintshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Broughton and Bretton, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Broughton and Bretton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Broughton and Bretton, County of Flintshire, Wales 07/25/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Broughton and Bretton, County of Flintshire, Wales

The most recent O2 outage reports came from the following cities: Ellesmere Port.

Loading map, please wait...
City Problem Type Report Time
United KingdomEllesmere Port TV
United KingdomChester Phone
United KingdomRuncorn Internet
United KingdomRuncorn Internet
United KingdomNeston Total Blackout
United KingdomQueensferry Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Broughton and Bretton, Wales

Latest outage, problems and issue reports in Broughton and Bretton and nearby locations:

  • Kez_Harston Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?

  • Kez_Harston Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02

  • bearnetuk Pete Baston (@bearnetuk) reported from Buckley, Wales

    @andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...

  • ripinmypants Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • formularhi Rhiannon (@formularhi) reported from Holywell, Wales

    @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • JanRose61920860 Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • modtl11 Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • stevegsimpson Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mumtweeting Mum Tweeting (@mumtweeting) reported

    @KevinPaulJames @bt_uk Yes exact same issue. It actually started yesterday. Went on My BT couldn’t even access help, just sends you round and round their website and back to sales. Used to be great. EE have ruined them. I’m moving to @O2

  • lennonsghirl Cara (@lennonsghirl) reported

    @O2 you need to sort out coverage in #Coatbridge area. Large swathes of the area unable to get even decent 4g coverage so you can barely make calls or use data. At home calls only with WiFi support, no WiFi no mobile phone coverage. Really shoddy service at premium prices

  • hermindworks 𝒥 ᥫ᭡ (@hermindworks) reported

    @O2 I’ve got no service ? Can’t receive or make calls.

  • tarun65170952 tarun (@tarun65170952) reported

    @O2 my data is not working. Im getting 4g+ its meant to be 5g. Is there an issue with the network?

  • marcdwatson Marc Watson (@marcdwatson) reported

    @Bucky1312 @O2 There are issues, I have the same as above. Call not connecting, number unknown, hit and miss if people can contact me. SMS is fine

  • JamesGunn18281 James Gunn (@JamesGunn18281) reported

    @O2 what a joke if a company spent over 2 hours tymryi g to airy out an issue and just get the run around sick of this crap from big companies as long as you get the money you don't give a crap.

  • Bucky1312 Robert Buxton (@Bucky1312) reported

    @JPBOLDY @O2 Is saying not registered on network

  • icedvow2 icedvow (@icedvow2) reported

    @O2 i first got a sim card for it back in 2021, it never connected in the first place until august 2022 when it first actually connected to a celltower and then stopped the next day

  • Bucky1312 Robert Buxton (@Bucky1312) reported

    @O2 any current issues? Mum is unable to call anyone from her phone and when I try and call her it’s saying it’s an incorrect number!

  • SuzanneTait Suzanne Tait (@SuzanneTait) reported

    @O2 Help in time ? Nobody was really any help at all.