O2 Outage Report in Broughton and Bretton, County of Flintshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Broughton and Bretton, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Broughton and Bretton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Broughton and Bretton, Wales
Latest outage, problems and issue reports in Broughton and Bretton and nearby locations:
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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J E S S
(@jess_hornee) reported
from
Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Steven Tattum #KeepWalesSafe 💙
(@modtl11) reported
from
Connah's Quay, Wales
@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
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Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gorilla Consulting
(@GorillaConsult1) reported
@O2 three days with no service!!! Following almost a weeks blackout the other month. Falling shy of your contract commitments!! No offer of reimbursement or compensation?! Times are hard enough! I’m trying to run a business and this is my only work number! 😡 #badservice
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Cristiana Suciu
(@cristiana803) reported
@O2 can you help me track an order? Nobody seems to be able to find it over the phone and I need it ASAP. It's only a sim, what's takings so long?
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Kate Watson
(@kwplantastic) reported
@O2 Are you still too busy to help?
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Gorilla Consulting
(@GorillaConsult1) reported
@O2 I’ve checked you are apparently doing upgrades. But no service now and the same about a month ago. I’m still paying for the service that you’re not providing. Customer service is very poor here O2. #nothappy
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bankai daiguren
(@bro41086) reported
@O2 will you do something about your service, im fed up of trying to use my internet and getting on my phone unstable connection, can barely make phone calls anywhere you literally have to be the worst provider out of them all, No chance being connected for Christmas!!
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Miss ginger
(@SueKellet) reported
@O2 Help! My phone has stopped working! I have nothing!
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DougDangero
(@DougDangero) reported
@O2 how come, that in the 21st century, with all this technical advancement, your mobile signal is worse than in the 90s? What is the problem with your poor network? How do I claim money back for a poor service?
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Henry Mitchell
(@Henry_Mitchell) reported
@o2 I’m not an O2 customer- how do I get your sales people to stop calling me every day? This is harassment! 😡
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Ian Jones
(@edwinmandella) reported
@O2 I am in the middle of a GDPR complaint and had the misfortune to talk to your manager Ben today who said there was no GDPR breach and O2 do not have a DPO. Can you confirm you do not have a DPO?
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Martin Fletcher
(@bigfle1) reported
@O2 totally bad service and charges telling me that while I was on holiday and only connected to the hotels WiFi you can still charge me for using my phone £145 in charges. Well I’m afraid that’s my Buisness lost. #daylightrobbery