O2 Outage Report in Sandymoor, Borough of Halton, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sandymoor, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Sandymoor, Borough of Halton, England
The most recent O2 outage reports came from the following cities: Chester, Northwich and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Phone | |
| Northwich |
Phone | |
| St Helens |
Internet | |
| Liverpool |
Phone | |
| St Helens |
Internet | |
| Ellesmere Port |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sandymoor, England
Latest outage, problems and issue reports in Sandymoor and nearby locations:
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Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Emma Springford
(@emzz6) reported
from
St Helens, England
@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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The Firkin
(@thefirkinbar) reported
from
Newton-le-Willows, England
@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
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leejlewis
(@LeeJLewis) reported
from
Liverpool, England
@O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help
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Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Andy
(@Andy_TheGrouch) reported
from
Bryn, England
@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
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Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Jon H
(@jonh64) reported
from
Garston, England
@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Glen Owen
(@glenaowen) reported
from
Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kath
(@kath782) reported
@O2 Sorted now. Both existing customers but it took over an hour on the phone with terrible sound quality. Really difficult.
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Bev
(@bev_metallica) reported
@O2 Are you having coverage problems? For over a fortnight now, our phones aren't picking up calls when at home - I have to leave the house for signal. Annoying as I today missed another call from the hospital about treatment. Took me 6 tries to get the voicemail. "no mobile network"
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martin stead
(@martins99859190) reported
@O2 right o2 this is the second time this week that your internet is not working what is happening
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CyclingMikey tired of road crime. 🇪🇺🇳🇱🇿🇼
(@MikeyCycling) reported
@AusterfieldM @WilliamNB @O2 Just find whichever network has best signal and data rates at your locations, and then go with that network. Never expect service from any of them, they are all crap. There are maps of mobile coverage, but I suggest testing with friends' phones or just buy some PnG SIMs.
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🚲 Will is too honest to ever be an MP 🇬🇧🇿🇦
(@WilliamNB) reported
@lastnotlost @giffgaff Giff Gaff runs on @O2, so the underlying issue is O2's crap service. I'll need to jump to either EE or Vodafone. I don't like either, but am forced to do this
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Simon
(@erawnomiS) reported
@o2 Why is there no mobile phone signal at York train station? How are passengers supposed to download digital train tickets when there is zero bar of signal?
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Olivier
(@Nepomucene) reported
@WilliamNB @AusterfieldM @O2 Never forget that as a MVNO, GiffGaff did not have priority access to their signal. For quality (but not price) you’re always better off with the real operator. And if you depend on it to work, mobile (& broadband) is not the best place to save money :-(
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Jordan Kenny
(@jordankenny6) reported
@O2 making their 4G **** in the last 6 months. Funny my connection wasn’t this **** before you rolled out 5G
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Ant King 🇮🇹
(@AKing_1) reported
Trying to sort myself a new contract with @O2 and the service is terrible, can’t get hold of anyone and phone line hangs up on me after I answer a few questions..