O2

O2 Outage Report in Kirkby, Knowsley, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Kirkby, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kirkby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Kirkby, Knowsley, England 03/29/2024 04:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kirkby, Knowsley, England

The most recent O2 outage reports came from the following cities: Liverpool, Ormskirk, Wigan, St Helens, Wallasey, Birkenhead, Prenton, Southport, Upton, Prescot and Skelmersdale.

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City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomOrmskirk Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Kirkby, England

Latest outage, problems and issue reports in Kirkby and nearby locations:

  • michelle1993g Michelle Green (@michelle1993g) reported from Birkenhead, England

    @O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽

  • welshapplefan Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported from Sandymoor, England

    @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    @O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon

  • ConnorByron2 Byron (@ConnorByron2) reported from Newton-le-Willows, England

    @O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get

  • davepakey71 Dave Pakeman (@davepakey71) reported from Burscough, England

    @o2 the worst company for customer service

  • ImTHORNx THORNx (@ImTHORNx) reported from Liverpool, England

    @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 anyone able to help, can’t get through on phone ?

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼

  • adamdumbleton87 Adam Dumbleton (@adamdumbleton87) reported from Liverpool, England

    Hoping someone at @O2 can help me I’m trying to access my

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 can’t get through on the phone, I need help please ?

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • EmmaJStrong Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

  • franlatics27 Fran Edwards (@franlatics27) reported from Wigan, England

    @O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works

  • Davew274 Dave Walsh (@Davew274) reported from Standish, England

    @AntStephen I’m with @O2 and it’s garbage inside the ground

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Birkenhead, England

    @O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.

  • shafterjay Jay Unsworth (@shafterjay) reported from Wigan, England

    @O2 is there a issue with your app / website can’t get access

  • CA_Speaky Craig (@CA_Speaky) reported from Wigan, England

    @WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jessica13917471 Jessica Humphries (@Jessica13917471) reported

    @O2 After some terrible service I have received from o2 for months to sort out a problem has been frustrating to say the least. Lynn and her trainee at Unit 9 Milton Keynes was brilliant, very helpful to deal with the o2 customer services who had still not cancelled a contract.

  • nshstj just me.... (@nshstj) reported

    @O2 how do i speakto a human at o2! Iv been trying all day. Automated keeps cutting me of. Start chat sends a list of questions then refers me to community. Iv had enough an want to cancel my contract now. It used to be easy to tlk to a human, not anymore

  • theycallmebeavz The Real Maharaja (@theycallmebeavz) reported

    @O2 I’ve tried everything, nothing works. Same ****, different day…

  • rug_82 Ste Vie (@rug_82) reported

    @O2 hello. I am an existing O2 pay monthly customer. I need an esim for my 4g smart watch. I can't seem to do this on My O2

  • PotockaTeresa Teresa Potocka - pɔˈtɔt͡ska (@PotockaTeresa) reported

    @o2 cutting me off mid sentence and fobbing me off when you are at fault is not the solution. This type of customer service is the worst service I have ever experienced over the phone.

  • paulglavin Paul Glavin (@paulglavin) reported

    Hey @o2 I can’t get an answer through customer support, will I need new esim packs to transfer between phones when I upgrade?

  • mtsavor Mano Jamieson (@mtsavor) reported

    @O2 Hi yes I have done that, but I can’t cancel the order or change the delivery address in my account, I need the fraud people to contact me and acknowledge that they are aware of the issue because I think your 202 number has been compromised by the scammers.

  • Ginigins Virginia A Lyon (@Ginigins) reported

    @O2 @Garyandrodney Hi my code doesn't work when I try to claim my voucher?

  • Sweetiee75 _sweet1 (@Sweetiee75) reported

    @O2 can you please fix your website. I’m trying to purchase Apple Watch and it crashes when I try to select continue as an existing user. I’ve tried 3 different devices and internet connections

  • mcallister_will Will McAllister (@mcallister_will) reported

    @O2 Hi, just a quick question, is it free to call 101 on the 02 network ?