O2 Outage Report in Kirkby, Knowsley, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kirkby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 04: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (23%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Kirkby, Knowsley, England
The most recent O2 outage reports came from the following cities: St Helens, Skelmersdale, Runcorn, Liverpool, Aintree Village and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Phone | |
| Skelmersdale |
Phone | |
| Runcorn |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kirkby, England
Latest outage, problems and issue reports in Kirkby and nearby locations:
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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Dave the deccy
(@davidbowes80) reported
from
St Helens, England
After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@O2 can you sort me out my iPhone lead that never arrived as per my order
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Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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Philip Gordon
(@PhillyG_83) reported
from
Southport, England
@O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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Claire Hannah
(@Claire_journo) reported
from
Wigan, England
Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Bux
(@Bux_coach1) reported
@O2 hi I’ve called your customer service number twice And it disconnects me …when dialling 202 after answering my security question it states I’ll connect you to an advisor .. guys what’s going on ?
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Celia Mitchell
(@dalgety27) reported
@O2 have now realised that O2 do not help customers they just hang up on you when it gets complicated. Would not recommend switching
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SupportingMidfielder
(@SMidfielder_FM) reported
@MrKarlWilson @PK1_F1_Fan @O2 Nice to know I am experiencing the same then... EE were absolutely brilliant I thought. I've ordered a phone, and between o2 and DHL it's been lost and no one seems to be bothered to want to help me!
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Miree
(@soogoodforyou) reported
@pamt1961 @O2 Send a message to @DarcyDrollinger for help concerning your account recovery. He help me recover my account,he will definitely help you.
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J Bluenose
(@NorseSon) reported
@swinter100 @O2 I moved to sky mobile last year who piggy back on o2 and the coverage is awful. Even when I have good signal and 4/5g, things don’t load.
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Leah Loud
(@Laidbyloud) reported
@O2 why are you still offering discounted monthly rates if you trade in your old phone but your customer services team won’t honour this ?
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Karen
(@karenlp1979) reported
@O2 Your My O2 app is awful tried for days now cancelling Disney+ and it shows my extras then quickly disappears asking me if I want to add anymore extras! Tried calling lengthy wait times! Can you help please?
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John Matthews
(@BIG5TAN) reported
@virginmedia @TheBHF @O2 After nearly 30 years with Ntl then yourselves I've had enough. I'm cancelling due to your poor customer service also raising a complaint with OFCOM.
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Rob Miles
(@RobertPaulMiles) reported
Impossible to speak to @O2 Get told the store can help but they can’t. Can’t call as it says they’re too busy and hangs up. Fab.
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Rich Jame
(@jamesrallen02) reported
@O2 Problems with Beyoncé tickets, No sh@t Sherlock. Need to be sorting out Your woeful phone contact system instead. Could have spent all week, no joy. I’ve gone old school & written to You, it’s the way forward. #Retro