O2 Outage Report in Kirkby, Knowsley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kirkby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kirkby, Knowsley, England
The most recent O2 outage reports came from the following cities: Liverpool, St Helens, Birkenhead, Southport and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
Internet | |
| Birkenhead |
Internet | |
| Southport |
TV | |
| Newton-le-Willows |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Kirkby, England
Latest outage, problems and issue reports in Kirkby and nearby locations:
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THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
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Emma Springford
(@emzz6) reported
from
St Helens, England
@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Jon H
(@jonh64) reported
from
Garston, England
@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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Fran Edwards
(@franlatics27) reported
from
Wigan, England
@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
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John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Rob T 🏴🏉
(@welshapplefan) reported
from
Sandymoor, England
@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Andy
(@Andy_TheGrouch) reported
from
Bryn, England
@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2
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leejlewis
(@LeeJLewis) reported
from
Liverpool, England
@O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!
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The Firkin
(@thefirkinbar) reported
from
Newton-le-Willows, England
@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
@O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@_kou42_) reported
@O2 I cannot make calls while abroad. Texts and data work fine. Could anyone help me please.
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Jake ⓥ Miller
(@x2scoops) reported
I can’t believe how truly awful @O2 mobile data coverage is. It’s like going back in time 10 years
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Kyle mossman
(@kylemossman2811) reported
So @o2 you can't even respond to customers, Literally the worst company to deal with! Customer services are none existent. No response to emails, no response to tweets nothing from you.
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Josh Fry
(@JoshFry093) reported
@O2 I'm currently struggling financially and have arranged a debt management plan with stepchange. O2 have rejected their offer of repayment due the account being active with you guys. When calling to cancel my account I'm told unless I pay the full balance it can't be cancelled.
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TomBSC87
(@linkinparktom) reported
The worse thing is I’m stuck on another contract with @O2 thanks to the deal I have with @virginmedia - if I could I’d cancel that one too. Never again.
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Angharad Thorp
(@AngharadParry3) reported
from
Preston, England
@O2 where do I even start? What a waste of space time money and oxygen this company is. Jokers. Still waiting for a reply to complaint 2 weeks ago. 4 months (less a couple of days) I’ve been waiting for you to update my name following marriage.
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Jamie Greatrex ◣ ◢
(@JayWolves90) reported
If anyones looking to go with @O2 network.. DONT!!!! They are absolutely ****, 4g/5g is shocking, slow and hardly ever works! At the football its impossible to get 4g and it takes about 10 times to send a text! Now im stuck with them for 2 years 😡
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Amy Harrison
(@HarrisonAmy) reported
@O2 In the US and all mobile data stopped working Friday. I've Dm'd you. Tried everything on the support articles. I have data. Cannot call because I have "No service." No online chat agent. I'm travelling alone with no means of calling for help if I need help. Help?!
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Charlotte
(@Charl0ttePerry) reported
@O2 hi there I have an old phone I’ve given to my mum and need it unlocked, tried to get through on the chat but no one there. When I look at the online form it asks for my mobile number but I’m not using the phone any more.. can you help please :)
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WAWN - Wrestling
(@WAWN_Wrestling) reported
@linkinparktom @O2 Disgraceful company. Disgraceful network.