O2

O2 Outage Report in Upton, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Upton come from postal codes CH62 and CH46.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Upton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Upton, Metropolitan Borough of Wirral, England 12/12/2024 18:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Upton, Metropolitan Borough of Wirral, England

The most recent O2 outage reports came from the following cities: Upton, Birkenhead and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomUpton Phone
United KingdomBirkenhead Phone
United KingdomLiverpool E-mail
United KingdomUpton Total Blackout
United KingdomLiverpool Phone
United KingdomUpton Internet

Community Discussion

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O2 Issues Reports Near Upton, England

Latest outage, problems and issue reports in Upton and nearby locations:

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • DanielleBaileyx Danielle Bailey (@DanielleBaileyx) reported from Roby, England

    @O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone

  • stevegsimpson Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP

  • SteByrneLFC Ste Byrne (@SteByrneLFC) reported from Birkenhead, England

    How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • Kazz1010 Karen (@Kazz1010) reported from Birkenhead, England

    @O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 problem needs resolving today , can you help ?

  • craigparry85 Craig Parry (@craigparry85) reported from Kirkby, England

    @O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • lindseyjthom Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • Ben_Alex_86 Ben Alexander (@Ben_Alex_86) reported from Liverpool, England

    @O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!

  • elrosevincent Ellie♐️ (@elrosevincent) reported from Liverpool, England

    Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dominicoc Dominic O'Connell (@dominicoc) reported

    After more than an hour waiting on the Wimbledon app lost the chance to buy tickets after O2 @O2 mobile signal in south London had one of its periodic fainting fits. Arrrrgh

  • mummy_knight Helen K  Nottinghamshire Vlogger (@mummy_knight) reported

    @O2 I am owed two months of credits for loss of service and have they credited them?? NO as they say they can’t til the mast is fixed, so they expect me to pay for a service I cannot use

  • mummy_knight Helen K  Nottinghamshire Vlogger (@mummy_knight) reported

    Thinking moving to @O2 from @ThreeUK network was a bad move on my part even tho their customer service was terrible.These networks offer you the world then trap you with no services. don’t have the best part of £2000 to pay for my handset & remaining contract to get out of it :(

  • mummy_knight Helen K  Nottinghamshire Vlogger (@mummy_knight) reported

    @toriious @O2 Yea,I’ve messaged on app & it’s a waiting game.Theyre always like “you’re a adult you have bills to pay” & I’m like if your mast worked & I could use your service I wouldn’t mind but I can’t use data & calls are dropped soon as I connect as the mast is broken. Why should I pay??

  • Leemc31 LeeMcLoughlin (@Leemc31) reported

    @virginmedia your mobile service is shocking, was bad enough when you used @EE but now it's on @O2 it's even worse. Hardly ever have Internet connection..basically paying my bill for nothing. Sort it out😤

  • toriious Ɔbaasima Tori 🇨🇩🇬🇭 (@toriious) reported

    @mummy_knight @O2 That’s ridiculous and so bad! At least leave the incoming open. Gosh no mercy 😓

  • AshleyIves6 Ashley Ives (@AshleyIves6) reported

    @O2 how I’m i suppose to get in contact with customer services when you’ve blocked my phone fuming Plus net work!!!!

  • DaveMJo1 Dave MJ (@DaveMJo1) reported

    My wife (stage 4 cancer) and I, have just received a section 87 default notice from @O2 for a phone they could not supply, we never received and about which they have been informed on 8 occasions. O2 have acknowledge all of this but still they persist. 1/3

  • Lucy77598859 Lucy (@Lucy77598859) reported

    @O2, Hi there, when I put my code in the promo box, it says my code cannot be added :( (I'm trying to get tickets at the odeon chatham- for a standard screen) Any help would be hugely appreciated!

  • mollymckmel MELANIE (@mollymckmel) reported

    @O2 very disappointed ive been a loyal customer with 02 for over 15 years, and I cannot upgrade unless I pay £86, there was a deal where this was being waived but it ended yesterday...o2 have lost a loyal customer today