O2

O2 Outage Report in Upton, Metropolitan Borough of Wirral, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Upton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Upton, Metropolitan Borough of Wirral, England 01/28/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (18%)

    Internet (18%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Upton, Metropolitan Borough of Wirral, England

The most recent O2 outage reports came from the following cities: Liverpool, Upton and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomLiverpool Phone
United KingdomUpton Phone
United KingdomBirkenhead Phone
United KingdomLiverpool E-mail
United KingdomUpton Total Blackout

Community Discussion

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O2 Issues Reports Near Upton, England

Latest outage, problems and issue reports in Upton and nearby locations:

  • shanecooke shane cooke (@shanecooke) reported from Mostyn, Wales

    I hope that now I’ve escalated my issue with @o2 they will be more reasonable

  • KellieW88 Kellie Walters (@KellieW88) reported from Liverpool, England

    @O2 no service again 🙄🙄🙄🙄 shittest network

  • JakeMoyles1 Jake ✌️ (@JakeMoyles1) reported from Liverpool, England

    Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼

  • milonoblet Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • YesImRhiannon RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭

  • GadgetMaze Meirion Thomas (@GadgetMaze) reported from Shotton, Wales

    @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @caville @O2 It was working this morning then come 12 it’s down.

  • ItsVickyBee Vicky Bee (@ItsVickyBee) reported from Liverpool, England

    @O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!

  • Paul_Newton37 Paul Newton (@Paul_Newton37) reported from Birkenhead, England

    @O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Liverpool, England

    @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

  • Hel3110 Helen Smith (@Hel3110) reported from Birkenhead, England

    @O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟

  • shanecooke shane cooke (@shanecooke) reported from Mostyn, Wales

    @o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider

  • YesImRhiannon RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔

  • AgentLittleP Paul P (@AgentLittleP) reported from Liverpool, England

    Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!

  • jess_hornee J E S S (@jess_hornee) reported from Bagillt, Wales

    O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Roby, England

    I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE

  • YesImRhiannon RIHANHAH (@YesImRhiannon) reported from Seaforth, England

    @O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃

  • Kev_Edwards Kev (@Kev_Edwards) reported from Liverpool, England

    @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

  • shanecooke shane cooke (@shanecooke) reported from Mostyn, Wales

    Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal

  • Hel3110 Helen Smith (@Hel3110) reported from Birkenhead, England

    @O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ASwainbank Arielle Swainbank (@ASwainbank) reported

    @O2 I would like to change my sim and tariff - went into store and they said they couldn’t help me - that I have to call customer service to change anything.

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported

    @ibm141011 @O2 It's crap down my way too. Husband's on Vodafone & gets a signal far more easily even in rural places than I do. I went to O2 for the Priority for concert tickets, shame the service is decidedly dodgy. AND it's especially bad INSIDE O2 venues!!!

  • gi38928705 Gil (@gi38928705) reported

    @O2 Thanks for getting back . Not surprised with your questions as have had terrible experience, instead of checking at your end or reading my messages where I have provided everything you are still questioning if I purchased this from O2 ? What do you mean ? It’s almost a year ….

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported

    @ibm141011 @O2 It's crap down my way too. Husband's on Vodafone & gets a signal far more easily even in rural places than I do. I went to O2 for the Priority for concert tickets, shame the service is decidedly dodgy

  • SquireHeather Heather Squire (@SquireHeather) reported

    @O2 The mast not working in Sturminster Newton, Dorset, is causing real problems in this rural community, eg pregnant women being unable to call the midwife, people missing medical appointments. There has been no signal for 6 days already. This is urgent. @Simon4NDorset

  • nicolakezia86 Nicola (@nicolakezia86) reported

    @LaurenFirth @O2 Exactly. It’s definitely not how I expect to be treated as a customer of over 15 years! Really poor.

  • dkinnear David T Kinnear (@dkinnear) reported

    @O2 Try looking on my account? It's been months now. I ordered / purchased an esim, not a physical sim. Then was told they couldn't activate it online/in the store/on the phone - so I was told by your rep they needed to send me a physical sim as a step in the solution.

  • ClaireCrowe1 Claire Crowe (@ClaireCrowe1) reported

    @O2 In the mean time while you are sorting the network and I still can't talk to anyone you are putting the 3 bills up #joke

  • c4ado Adrian Ashworth (@c4ado) reported

    @O2 increasing business tariffs by the rate of inflation PLUS an additional 3.9% so an increase of 17.3%! An increase of above inflation is unjustifiable in these difficult times and only adds to the problem of high inflation. We’ll be moving our account ASAP. #o2priceincrease

  • swinter100 Scott Winter (@swinter100) reported

    Now into day 4 of no @O2 signal, no doubt next week my payment will still be going out.