O2

O2 Outage Report in Upton, Metropolitan Borough of Wirral, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Upton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Upton, Metropolitan Borough of Wirral, England 04/12/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Upton, Metropolitan Borough of Wirral, England

The most recent O2 outage reports came from the following cities: Liverpool, Neston and Upton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomNeston Total Blackout
United KingdomLiverpool Phone
United KingdomLiverpool E-mail
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Upton, England

Latest outage, problems and issue reports in Upton and nearby locations:

  • james_danson James Danson® (@james_danson) reported from Seaforth, England

    @O2 why doesn’t the help chat work on the app??

  • Chris14210 Chris Davies (@Chris14210) reported from Seaforth, England

    @O2 please can someone please DM me to discuss some absolutely terrible customer service before i report you to the financial conduct authority for how you have treated me.

  • formularhi Rhiannon (@formularhi) reported from Holywell, Wales

    @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

  • james_danson James Danson® (@james_danson) reported from Kirkby, England

    @Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯

  • NathanHodson111 Nathan Hodson (@NathanHodson111) reported from Birkenhead, England

    @O2 @HeyJohnHooker Can you just address the problem instead of asking everyone to private message you…… there clearly a problem with your app since so many are having the issue….

  • ExecJb Baxendale Executive Travel (@ExecJb) reported from Seaforth, England

    Hey @O2 currently 33 minutes on hold as an existing customer waiting to find out what your fair usage policy is on an unlimited sim 🤢 #paccodepleasw

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 I could not use this voucher for coffee due to technical issue. Could you please provide a new one

  • CaraBarty Cara Bartlett (@CaraBarty) reported from Liverpool, England

    @O2 it's painful enough holding for 30 mins after being told I was being transferred only to be then cut off by someone shouting down the phone at me. Was going to change my contract but seeing as I'm at the end of my 3 year deal I may consider my options!

  • jennika28 Jennifer Brown (@jennika28) reported from Maghull, England

    Please @O2 can you fix this now

  • MissHLVaughan Hannah Vaughan (@MissHLVaughan) reported from Liverpool, England

    @O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.

  • bradley_Avery18 bradley (@bradley_Avery18) reported from Liverpool, England

    @O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?

  • Paul19RedTitles Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩

  • jasonbrownlfc7 Jason (@jasonbrownlfc7) reported from Kirkby, England

    @O2 tried to get Lewis Capaldi O2 priority garden package tickets took me all the way through then unable to purchase? Is there an issue?

  • jennika28 Jennifer Brown (@jennika28) reported from Maghull, England

    @O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧

  • Ben_Alex_86 Ben Alexander (@Ben_Alex_86) reported from Roby, England

    @O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????

  • Paul19RedTitles Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk

  • james_danson James Danson® (@james_danson) reported from Seaforth, England

    @O2 obviously the data signal in the L31/L33 areas have been appalling for years! But some how you’ve managed to make it worse! What’s going on?????

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    @O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DuncanMcCombe Duncan McCombe (@DuncanMcCombe) reported

    @O2 So where do I go next? I signed up to a free trial you offered me and I’ve now been charged £59.99. Since @TheAthleticUK don’t respond I’d like your help please.

  • Janessa_x Janessa (@Janessa_x) reported

    @O2 Apple website? I’ve looked on that page already and it wasn’t helpful. I got these AirPod pros from o2 just two weeks ago and the audio hasn’t worked at any point. I’d expect this is an o2 issue as I didn’t purchase from Apple they cannot help me…

  • OMDolton99 OMDolton99 | 🧡💙 (@OMDolton99) reported

    @O2 The emergency alert test. That was LOUD.

  • PapworthLouise Amanda. 🌸🌸 (@PapworthLouise) reported

    @O2 Where can I get help adding a one off bolt on ? Texting an advisor on my O2 app and for some reason they cannot do it??

  • OMDolton99 OMDolton99 | 🧡💙 (@OMDolton99) reported

    @O2 The emergency alert test. Was LOUD. Guess that means it does it's job, eh. XD

  • William1994L William Loveless (@William1994L) reported

    @O2 why does is take less than a hour to open a phone contract but 9 months to resolve a credit file issue that your team created. Which may I add has negatively affected my Credit Score to the point that I cannot get a mortgage. 👍

  • gd_geoff Geoff Deakins💙💛 (@gd_geoff) reported

    @O2 @virginmedia The 4G on O2 is so slow I could down load a tape game on my Vic20 faster @O2 sort out your 4G

  • pdwill76 Paul Williams (@pdwill76) reported

    @O2 Great, so if you understand my frustration, how about you arrange for somebody to do something apparently radical for a communications company and erm....call me back??? That would be a start towards delivering just a modicum of good customer care?

  • special5757 sarah mustoe (@special5757) reported

    @O2 @GreggsOfficial can I use my priorities offer today at the store near the old Bailey? Last week my code wouldn’t accept through the till and staff wouldn’t allow me to use it until a l manager intervened. Don’t want the same issues again today if I can avoid it!

  • DuncanMcCombe Duncan McCombe (@DuncanMcCombe) reported

    @O2 @TheAthleticUK @TheAthleticMike Can you help?