O2 Outage Report in Liverpool, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Liverpool, England
The most recent O2 outage reports came from the following cities: Liverpool, Runcorn, Neston, St Helens, Wigan and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Runcorn |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Neston |
Total Blackout | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Ben Alexander
(@Ben_Alex_86) reported
from
Roby, England
@O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????
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Hannah Vaughan
(@MissHLVaughan) reported
from
Liverpool, England
@O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my
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Chris Davies
(@Chris14210) reported
from
Seaforth, England
@O2 please can someone please DM me to discuss some absolutely terrible customer service before i report you to the financial conduct authority for how you have treated me.
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 I could not use this voucher for coffee due to technical issue. Could you please provide a new one
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LISA LEECH
(@leech77) reported
from
Formby, England
@O2 customer service shocking, takes over an hour to speak to someone and chat service is over an hour for a reply too and issues still not resolved after numerous contacts!! Appalling service
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ɪᴀɴ ᴘʏᴇ
(@ianpyeiseboe) reported
from
Widnes, England
@michael_battye @O2 They are awful
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James Danson®
(@james_danson) reported
from
Seaforth, England
@O2 why doesn’t the help chat work on the app??
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grace
(@graceblazys_) reported
from
Bryn, England
@O2 Hi can I have some help please, it’s not allowing me to send you a DM.
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
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Cara Bartlett
(@CaraBarty) reported
from
Liverpool, England
@O2 it's painful enough holding for 30 mins after being told I was being transferred only to be then cut off by someone shouting down the phone at me. Was going to change my contract but seeing as I'm at the end of my 3 year deal I may consider my options!
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Jason
(@jasonbrownlfc7) reported
from
Kirkby, England
@O2 tried to get Lewis Capaldi O2 priority garden package tickets took me all the way through then unable to purchase? Is there an issue?
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James Danson®
(@james_danson) reported
from
Kirkby, England
@Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯
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Matt Henno
(@MattyHenno) reported
from
Appley Bridge, England
@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
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James Danson®
(@james_danson) reported
from
Seaforth, England
@O2 obviously the data signal in the L31/L33 areas have been appalling for years! But some how you’ve managed to make it worse! What’s going on?????
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.
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Jacqualine Kennedy
(@17jkennedy) reported
from
Bryn, England
It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……
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bradley
(@bradley_Avery18) reported
from
Liverpool, England
@O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧
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Nathan Hodson
(@NathanHodson111) reported
from
Birkenhead, England
@O2 @HeyJohnHooker Can you just address the problem instead of asking everyone to private message you…… there clearly a problem with your app since so many are having the issue….
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs. Insomniac Segal
(@amandasegal) reported
Ok @O2 so far you've not sent me my PAC code by text as requested an hour ago. Then passed from customer services to another department,in hold for over 20 minutes and then cut off! If I hadn't already decided to leave then I definitely do now. Shocking service.
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Imran Naqvi
(@imski) reported
@O2 Also when calling your business support line on 8002, the automated system directs customers to download the MyO2 app which is only for consumer customers. Which is obviously frustrating
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Natasha da Silva
(@_Professionalis) reported
I can't make calls for 2 weeks because "mobile network not available". Obviously I can't call the helpline and no-one can help me via Live Chat or WhatsApp. O2 status says the phone mast is not working properly and you will update me by 27th August!?! Sort yourself out @O2 #fail
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🌱⚡Spartan Goddess 😺 ♏
(@spartan_goddess) reported
I have an @O2 Samsung phone. I leave it on mobile data and WiFi all the time. If I am not in a WiFi area then I struggle to do anything on the phone. It has always been this way. Why is this? Is the @O2 network just bloody shite? 🤔🤬
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Lydia Titterington
(@LittleLydia14) reported
Who actually wins the #o2priority competitions because all the many years of being with @O2 I’ve never won.
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Hawan DE SOUZA VICENTE
(@HawanDs) reported
from
Merton, England
@O2 is okay but when it comes to speak to customer services 😴
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Mrs M_PT
(@stphysio_sara) reported
@O2 why is your service terrible? Full 4G, signal… the works! And I’ve got nothing, no calls, messages… nothing!! Less than a month for upgrade and looks like i will be shopping elsewhere!
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Ell w
(@Ellwebb32) reported
@O2 can someone help. Iv had my services cut off despite not being in any sort of arrears. I always pay my bills on time at the end of each month. Iv just received this months bill today. Noone is getting back to me on the app
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Ben White
(@Ben_Chalky) reported
@O2 currently in jersey. Have been for a few days. No data roaming available. Partner is on EE and hers works fine. Help me out here!
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aaaaccccc
(@walesxselaw) reported
@O2 your status page tells me the local broken mast isn’t being checked for two weeks. It’s been a month already and I can rarely get phone signal at and around home. This is ridiculous given the fact it’s required for various reasons (eg. 2 factor authentication). Can you help?