O2 Outage Report in Liverpool, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Liverpool, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Liverpool, England
The most recent O2 outage reports came from the following cities: Liverpool, and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
26 days ago | |
|
Wigan
|
Phone | 1 month ago |
|
Wigan
|
Total Blackout | 1 month ago |
|
Wigan
|
Phone | 2 months ago |
|
Liverpool
|
Internet | 2 months ago |
|
Skelmersdale
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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AntDonn (@antdonn_007) reported from Deysbrook, England@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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Gary (@GaryLiverpool) reported from Liverpool, EnglandOver an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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Andy McKeown (@AndyMcK1982) reported from Liverpool, England@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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Marc Murray (@LiverpoolMarc) reported from Kirkby, England@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England@O2 can you sort me out my iPhone lead that never arrived as per my order
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Official Shankly Merchandise (@shanklyshop) reported from Liverpool, England@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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Gary (@GaryLiverpool) reported from Liverpool, England@O2 have confirmed issues since 12:09 #o2down
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Dave the deccy (@davidbowes80) reported from St Helens, EnglandAfter being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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Claire Hannah (@Claire_journo) reported from Wigan, EnglandPostman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft
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Jamie Mc (@Jamie_McGaghey) reported from Garston, EnglandDisgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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amy harvey (@amy___harvey) reported from Maghull, EnglandSo annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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lauz efc (@Lauz_efc) reported from Liverpool, England@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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Gary (@GaryLiverpool) reported from Liverpool, England@O2 is there any issues with the network in Liverpool
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Marc Murray (@LiverpoolMarc) reported from Kirkby, England@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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amy harvey (@amy___harvey) reported from Maghull, EnglandSo annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
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Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England@O2 worst customer service in history.
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KAGSY💄💅 (@KAGSY6) reported from Liverpool, England@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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Dan 🏳️🌈🌹🇪🇺 (@pendo86) reported from Prescot, EnglandHi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Antonida Kocharova (@AntonidaMK) reported@O2 Secondly I tried the app messaging service, whereupon the assistant told me the details for flying to America, clearly never having heard of Alderney.
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Michael Chinn (@Michaelchinn_) reported@O2 I have no signal on my phone? I’ve tried to turn it on & off, I’ve checked the location and the signal for my area says it’s good. Any idea why I can’t get signal?
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S (@sxphsx) reported@O2 Can u help please
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minji 🧸 (@kdramaflwr) reported@O2 You have bad sales reps who don't do a good job and bloody scam people.
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Matt Foster (@matt_foster) reported@O2 Fixed now, a fortnight after placing the order. Thanks. If you could sort out the other people with the same problem that would be great.
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Antonida Kocharova (@AntonidaMK) reported@o2 Meanwhile, I received a message through the app telling me that they have checked (citing the same webpages I looked at) and that the Channel Islands have never been part of the EU and so international charges apply...
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Andy (@d3yhx) reported@O2 just a quick one. You having issues with network in central Scotland? My coverage has been awful all day. Thank you.
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Stan 💙 (@MrStanBrooks) reportedReplied to @O2 regarding my complaint two weeks ago and had no reply since. How long am I expected to wait when the service you’re providing is still rubbish?
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Angharad the PostGrad Student! 💙 (@Miss_NinjaStar) reported@O2 When I go to manage this extra it only gives me the option to turn off the auto renew not to cancel and select a different one
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Erik de Wit (@ErikDoIt) reportedAnother day, another day no service from @O2 and another day no progress. 4 days now. No suggestions, no solutions, no answers, no compensation, no reply, no call backs, thank god for dual sim so able to make some calls (on a dutch nr). @O2 the o is for zero?