O2 Outage Report in Liverpool, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Liverpool, England
The most recent O2 outage reports came from the following cities: Liverpool, Wigan and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Wigan |
Phone | |
| Wigan |
Total Blackout | |
| Wigan |
Phone | |
| Liverpool |
Internet | |
| Skelmersdale |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@oSimplyStuart @PKendrickWIG @EmmaThommo @livesey99 @kevwafc @eaststandchris @johndanbatch @skintnortherner @O2 @DWStadium A month or so ago @o2 said they’d carried out work on the mast @DWStadium and that the reception should’ve improved, it hasn’t!!! there’s absolutely no signal at all inside the stadium!!!
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Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
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Martin Burke
(@Burkster76) reported
from
Widnes, England
@MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠
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Paul Newton
(@Paul_Newton37) reported
from
Birkenhead, England
@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
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Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills
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Lesley
(@Eclipse12002) reported
from
Wigan, England
@sharper040 @basher5000 @oSimplyStuart @O2 @DWStadium @LaticsOfficial I’m Vodafone, I never have any problems 🤔
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔
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Paul Beacon
(@PaulBeacon0) reported
from
Roby, England
I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
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Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
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James Hart
(@JimmyHHart) reported
from
Wigan, England
@oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 how do i cancel my contract
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Sir Richard Richard 🇪🇺
(@RichtMUFC99) reported
from
Prescot, England
@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃
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Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@O2 No we don’t only have problems on match days as I’ve feed back to you previously. There’s no signal there all the time. You keep asking the same questions and keep telling us you’re working on up dating the mast but nothing changes.
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Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@Latics1932 @EmmaThommo @PKendrickWIG @skintnortherner I’m the same I’m with @O2 once I leave the supporters club where I get WiFi and enter the DW it all goes blank, nothing, no signal.
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RIHANHAH
(@YesImRhiannon) reported
from
Seaforth, England
@O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Johnson🇺🇦
(@simon_r_johnson) reported
.@O2 I would happily pay a higher phone bill in return for not getting called by a different random person each week offering to reduce my bills. Who have you been selling your customer list to ?
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Nathan Woolmore
(@NathanWoolmore4) reported
@O2 Hi I need help with changing my contract please and removing the adult lock as I have been charged for something that I can’t even use
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Jamie Lee Forsyth
(@jamieforsyth92) reported
@o2 cut my phone off and I will never pay the bill again ...
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Ⓜ️IG 🏴 @Psalm121
(@stcrispin2) reported
@EnglandRugby @O2 One response.... play JVP and we will never win anything, ever. Mitchell must start. We need quick ball or we are history. COE 🌹
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Nicola
(@nicolakezia86) reported
So fed up with @o2 and having such poor network coverage / signal. Been ongoing for a year. Remind me again why we are paying over £100 a month across our family contracts?! And that’s not to mention issues I’ve had with billing. Very unlikely we’ll be renewing.
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Nathan Woolmore
(@NathanWoolmore4) reported
@O2 I took it out in Romford in 2021. I was never told that it was a business contract. Please can you help me?
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Djmaine
(@Santiagobezz) reported
@O2 @EnglandRugby Your service is so poor. I can't wait for my contract to end 😩
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B.
(@B__Rani) reported
Hi @O2 I upgraded my phone last year and for some reason Im not able to use my date or wifi properly, the connection is really sketchy. It seems like the phone is the issue. I did submit a help request yesterday but got nothing. Can you help?
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Akshay Rangnekar
(@akshayr) reported
Three months after ordering and @o2 still can't get a working SIM for me. Called customer service to complain, and they (a) tried to upsell me a product that I already have, and (b) accidentally disconnected me while trying to transfer me. Not sure you could be any worse #02
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Andy
(@andyday414) reported
@EnglandRugby @O2 Earl left out again. Back row adult last test. Dombrant awful all tournament. No pace or carrying ability in the back row. Joke.