O2 Outage Report in Liverpool, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Liverpool, England
The most recent O2 outage reports came from the following cities: St Helens, Birkenhead, Ellesmere Port, Liverpool, Flint, Skelmersdale and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone | |
| Flint |
||
| Skelmersdale |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Ben Alexander
(@Ben_Alex_86) reported
from
Roby, England
@O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2
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Jennifer Brown
(@jennika28) reported
from
Maghull, England
Please @O2 can you fix this now
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.
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leejlewis
(@LeeJLewis) reported
from
Liverpool, England
@O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!
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Emma Springford
(@emzz6) reported
from
St Helens, England
@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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Andy
(@Andy_TheGrouch) reported
from
Bryn, England
@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
@O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.
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Jacqualine Kennedy
(@17jkennedy) reported
from
Bryn, England
It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……
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John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
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Jennifer Brown
(@jennika28) reported
from
Maghull, England
@O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help
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Baxendale Executive Travel
(@ExecJb) reported
from
Seaforth, England
Hey @O2 currently 33 minutes on hold as an existing customer waiting to find out what your fair usage policy is on an unlimited sim 🤢 #paccodepleasw
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Jon H
(@jonh64) reported
from
Garston, England
@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Hayleigh Cross 🌷
(@_hayleighhxo) reported
from
Haydock, England
Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chickwoman #proud member of the wokerati
(@chickwoman) reported
@O2 For the second time in as many weeks, I have no signal because there is a problem with the mast. There is no estimated time for it to be fixed. Not the service I expect.
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Danny Stewart
(@dannyS191187) reported
@O2 hi, is there a problem in s35, signal has been poor for a week now including neighbours phones too
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Donna Watson 💙
(@DonnaWats0n) reported
@SarahWatson1979 @O2 Agree Sarah, it’s not a great service at all and goes on for months until they finally sort it!
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Tash
(@tashmash29) reported
@O2 Hiya went to get a free coffee from the priority app about 20 minutes ago and the lady at greggs (canary wharf) said the system wasn’t working (and was extremely rude about it) so i’ve now had to pay for my coffee and lost out on my free code. Please help
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BangAverageWayner
(@ChefWayner) reported
@Sam_McK_88 @O2 Regardless of where I test it… it never connects
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Jules
(@Julsey1886) reported
@Poldisleftpeg @O2 Yeah I've got a 180 quid Huawei. It's probably shite compared to a new Samsung or iPhone but I'm used to how **** it is. If I had an iPhone 14 I'd be used to how amazing it is in a week as well.
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ScubaJeff
(@ScubaJeff904) reported
@o2 So paid my bill last night, but after the verify using the TSB mobile app, I was met by a white screen that I couldn't do anything with, reset the app and now it's shows my bill as unpaid but the money has been taken.. clearly something is broken.
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craig greaves
(@greavsie76) reported
@O2 how come in this day and age that I struggle to get a 3G signal where I live , yet I pay the same as someone who lives in a city with 4/5g , surely this has to be reviewed and sorted asap
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〽️att
(@MattWilkoo) reported
Any chance of @o2 fixing their phone mast so we can have signal again
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TheShoeboxcottage
(@shoeboxcottage) reported
@O2 you've billed me for a service I didn't use and now you're ignoring me.