O2 Outage Report in Liverpool, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (32%)
-
Total Blackout (14%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Liverpool, England
The most recent O2 outage reports came from the following cities: Seaforth, St Helens, Liverpool and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Seaforth |
Phone | |
| St Helens |
Internet | |
| Liverpool |
Phone | |
| St Helens |
Internet | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
-
E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
-
Jon H
(@jonh64) reported
from
Garston, England
@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
-
Andy
(@Andy_TheGrouch) reported
from
Bryn, England
@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
-
Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
-
Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
-
Fran Edwards
(@franlatics27) reported
from
Wigan, England
@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
-
Hayleigh Cross 🌷
(@_hayleighhxo) reported
from
Haydock, England
Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?
-
Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
-
Baxendale Executive Travel
(@ExecJb) reported
from
Seaforth, England
Hey @O2 currently 33 minutes on hold as an existing customer waiting to find out what your fair usage policy is on an unlimited sim 🤢 #paccodepleasw
-
John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
-
Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
@O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.
-
Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help
-
James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
-
Emma Springford
(@emzz6) reported
from
St Helens, England
@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
-
Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2
-
Jennifer Brown
(@jennika28) reported
from
Maghull, England
@O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply
-
leejlewis
(@LeeJLewis) reported
from
Liverpool, England
@O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!
-
Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
-
Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
-
Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
John Baxby
(@JBaxby) reported
@O2 trying to make a formal complaint to yourselves after 3 phone calls with long waits trying to sort things out but your staff seem to not want to raise and can't get a call back from a manager that's been promised multiple times
-
Sheena Martin
(@Sheenie_Beannie) reported
@BluesnJazzxx @O2 I left after being a customer for over a decade, when they reduced the Wi-Fi signal, making me. Unable to connect, apparently was my fault?! Never looked back, been with 3 for over 10 yrs, excellent value and service
-
Karen Reilly
(@notthatkarensrs) reported
@O2 is there an issue with your mobile data in Northern Ireland? I can’t stream anything (YouTube, Spotify) without it constantly cutting off on me on my commute
-
Dave Gilsenan
(@davegilsenan) reported
@O2 Every other major network has text over wifi though
-
Hayley
(@_Hayleyx) reported
Anyone else have a problem with @O2 today? No internet access for hours now
-
Beverley Ann ✈
(@Ndebelebev) reported
@mr_w_snapper @O2 Never had an issue with 3 wherever I have been in the World...
-
Benny
(@Benny__H) reported
@O2 I'm an o2 customer and virgin media but it says VM isn't available in my area....I already have VM!
-
Lesley Bond
(@lel007) reported
@O2 @O2Priority Daughter's upgrade IPhone stolen in transit. Have waited the 3-5 days for investigation but nothing heard so rang for update. Now apparently escalated to complaints & further wait of 6 working days! Not good enough service for loyal customers so 2 contracts gone😡
-
Tommy Stewart
(@ThomasJStewart) reported
@O2 Ballymena town centre yet again has no / poor internet access today on 4G and 5G is not available here. This has been ongoing as a re-occurring issue for 2-3 years. I will need to move to another provider who cares about their Ballymena customers. @O2 clearly don’t.
-
just me
(@BluesnJazzxx) reported
I know I’ve said this before but I am absolutely quitting @O2 . They can’t provide me with a service that I pay exorbitant amounts of money for then I’ll go with a company who can