O2

O2 Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN1 and WN3.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 03/11/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Wigan, Liverpool, Bolton and Warrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan E-mail
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomBolton Total Blackout
United KingdomLiverpool Phone
United KingdomLiverpool Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!

  • davepakey71 Dave Pakeman (@davepakey71) reported from Burscough, England

    @o2 the worst company for customer service

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼

  • shafterjay Jay Unsworth (@shafterjay) reported from Wigan, England

    @O2 is there a issue with your app / website can’t get access

  • LiverpoolNat1 N Nicholas (@LiverpoolNat1) reported from Liverpool, England

    @O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇

  • kayewillan Kaye Willan 🏖🌞 (@kayewillan) reported from Tyldesley, England

    @O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?

  • CA_Speaky Craig (@CA_Speaky) reported from Wigan, England

    @WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    @O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in

  • jessslee_ Jess (@jessslee_) reported from Walkden, England

    @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽

  • Ben_Alex_86 Ben Alexander (@Ben_Alex_86) reported from Liverpool, England

    @O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!

  • SamAspinall95 Sam (@SamAspinall95) reported from Leyland, England

    @O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects

  • NayJDennis Nay 🍉 (@NayJDennis) reported from Partington, England

    @JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was

  • shaunyg1985 Shaun Glover (@shaunyg1985) reported from Warrington, England

    @virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.

  • matpilling Mat. (@matpilling) reported from Newton-le-Willows, England

    @O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!

  • TheImageDarlin1 @TheImageDarling (@TheImageDarlin1) reported from Warrington, England

    @O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sterigby7 ste rigby (@sterigby7) reported

    @O2 I run a coverage check nearly everyday, it comes back saying the masts in my area saying everything is fine. Yet my internet is still very slow

  • VivisVenture ExtraOrdinary (@VivisVenture) reported

    @O2 Trying to report a signal issue !

  • shadowstar240 Sarah Marie Jones (@shadowstar240) reported

    @O2 I've signed up for the updates I'm just getting really frustrated at the lack of service!

  • AbieeOliver Abiee Oliver (@AbieeOliver) reported

    Is anyone else on @O2 having trouble? I’m getting no service and my bars keep dropping?

  • p4ul5k1 P4UL5K1🇬🇧🔴⚪ (@p4ul5k1) reported

    afternoon @O2 is there a problem with the network coverage in the SA15 area, 2nd day in a row that service gone down....👀 cant make calls, and when i do nobody can hear me on the other end and now im getting 'not connected to network' and emergency calls in top left of phone

  • LloydKendrick6 Lloyd Kendrick (@LloydKendrick6) reported

    @O2 @AbieeOliver THE worst customer service I have ever had to deal with. Website is abysmal. Designed to send you round in circles with a problem. Trying everything possible to stop you being able to speak to someone. Would implore anyone to use another service as this entire company is outdated

  • aishathefirst aisha✨ (@aishathefirst) reported

    Your customer service helpline is absolutely atrocious @O2

  • MrRobbieCatMan 🐾 Robbie 🧙🏼‍♂️🔮CatMan😺 (@MrRobbieCatMan) reported

    @O2 I have turned my phone on and of 5 times and put it on aeroplane mode. It shouldn’t take this long. She said minutes not hours or a day. It’s just rubbish… lack of service it be good to speak to someone in the uk instead of someone rude or English is appalling…

  • mikeliddle 🇪🇺Mike Liddle🇪🇺 (@mikeliddle) reported

    @O2 Hi, I’ve had 4 calls today purporting to be suspending my NI number. I’ve reported all 4 mobile numbers to 7726. Is there a way for network operators to delete these SIM cards and make it cost the scammers more?

  • Triyn2 My Name Isn’t Alice (@Triyn2) reported

    @virginmedia I eventually managed to get on service page and you are investigating an issue in my area. Theoretically broadband and mobile data issues should not be related. But i’m with yourselves for broadband and @O2 for mobile and suffered problems with both at same time, coincidently