O2 outages and service status in Wigan, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Wigan, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: St Helens, and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
Phone | 2 months ago |
|
Skelmersdale
|
Phone | 2 months ago |
|
Bolton
|
Phone | 2 months ago |
|
Chorley
|
Phone | 4 months ago |
|
Leyland
|
Internet | 5 months ago |
|
Bolton
|
Phone | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
-
Kate Taylor (@marykate100) reported from Appley Bridge, EnglandSurely this is not the kind of customer service you would receive from other brands such as @o2
-
Cara Bartlett (@CaraBarty) reported from Liverpool, England@O2 it's painful enough holding for 30 mins after being told I was being transferred only to be then cut off by someone shouting down the phone at me. Was going to change my contract but seeing as I'm at the end of my 3 year deal I may consider my options!
-
Lucy Willis (@LucyLoopy86) reported from Standish, England@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
-
Fran Edwards (@franlatics27) reported from Garswood, England@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
-
🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Westhoughton, England@O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???
-
Clare Louise Mills (@millswarrior) reported from Golborne, EnglandBoring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
-
Shaun Glover (@shaunyg1985) reported from Warrington, England@virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..
-
@TheImageDarling (@TheImageDarlin1) reported from Warrington, England@O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2
-
-
Fran Edwards (@franlatics27) reported from Wigan, England@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
-
Dave Walsh (@Davew274) reported from Standish, England@AntStephen I’m with @O2 and it’s garbage inside the ground
-
Craig Parry (@craigparry85) reported from Kirkby, England@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
-
steven rothwell (@steven_rothwell) reported from Hindley, England@tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal
-
Andy (@Andy_TheGrouch) reported from Bryn, England@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
-
Andy Nichols (@AdnyNichols) reported from Horwich, England@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
-
Dave Pakeman (@davepakey71) reported from Burscough, England@o2 the worst company for customer service
-
Ian Gee (@laticsian) reported from Chorley, England@O2 You've had a ****** stinker there haven't you. Website down all day for your #O2Priority. Gigs and Tours have allowed people to buy their tickets while your shitshow has allowed 1000's to miss out on tickets. Bravo!
-
Jess (@jessslee_) reported from Walkden, England@O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱
-
Ann-Marie Lewis (@AnnMarieLewis) reported from St Helens, EnglandGetting really annoyed at paying for @O2 data on my phone, when, for the past 3 years I am lucky if it works in the area I live! Always an issue.
-
Jason (@jasonbrownlfc7) reported from Kirkby, England@O2 tried to get Lewis Capaldi O2 priority garden package tickets took me all the way through then unable to purchase? Is there an issue?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Al (@RealAJG7) reportedHaving to buy a ticket cause @O2 ******* awful service means you can’t get into your train app in the middle of a major city in the uk, utterly useless *****
-
Simon Poulton (@SimonRPoulton) reportedAbsolutely horrendous treatment of my wife by @O2 . This isn’t even a post to get something moving, already raised to the complaints team, and they’re doubling down on trapping her in a new contract while not supplying her the service she ordered. Terrible customer service!
-
John Melling (@jmellling1895) reported@O2 @davehpayne It is still not working! O2 are deliberately stopping complaints being made
-
Mitch Hirsty (@mitchhirsty) reported@Archibald1878 @O2 And another one O2! You keep blaming your customers instead of actually fixing the broken payment gateway! Acknowledge the problem and fix it! The generic troubleshooting you provide is not going to resolve a problem on your end.
-
Not a sheep (@ArcherImproving) reported@O2 What information do you need? They are either your people cold calling and being rude or scammers?
-
Larissa Pelham (@larissapelham) reported@O2 I cannot DM on X. Funeral services & family couldn’t reach my mother while preparing her husband’s funeral. Emergency services couldn’t reach her and now she’s in hospital where we can’t reach her. This has continued since 3/26. A direct number pls to speak to someone senior.
-
Karl (@karldj83) reported@lestereverton80 @O2 Same the signal everywhere is shite
-
Sarah H (@SarahWM45) reportedOne week later and we still haven’t got a response from @O2 about a measly £185! Not even a drop in the ocean to O2. We are only leaving the contract early because we have had no O2 signal for near 2 years. We should not have to pay @MartinSLewis !! No response from O2!
-
Jack Woods (@Jackwoods2020) reported@O2 No phone signal and can’t spell send This is what I’m dealing with 🙄
-
Deano (@ScottishGamer74) reported@O2 @IwasKayammu1st Yeah having the same problem, service has been poor on a brand new phone. Definitely looking at leaving.