O2

O2 Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 02/25/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Wigan, Liverpool, Warrington, Skelmersdale, Altrincham and Bolton.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Total Blackout
United KingdomWigan Phone
United KingdomLiverpool Internet
United KingdomWarrington Phone
United KingdomSkelmersdale Phone
United KingdomAltrincham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • craigparry85 Craig Parry (@craigparry85) reported from Kirkby, England

    @O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!

  • lindseyjthom Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • goughy84 Mark Lister (@goughy84) reported from Bolton, England

    @O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks

  • x_Saz Sarah Pollard (@x_Saz) reported from Bryn, England

    @O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund

  • DW26707385 D.W (@DW26707385) reported from Lymm, England

    O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    @O2 are really frustrating me, I need my service restoring but can’t seem to do it right now

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....

  • Is_Me_Ben Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    So @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them

  • DodgyValley Balcombe (@DodgyValley) reported from Walkden, England

    @O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    Still problems in @O2 @O2AcademyLeeds

  • antdonn_007 AntDonn (@antdonn_007) reported from Deysbrook, England

    @O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • marikapaprik marico (@marikapaprik) reported from Walkden, England

    Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?

  • Is_Me_Ben Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • only_sian welsh1 (@only_sian) reported

    @lewnich3 @O2 I never got on

  • JudeLBC Judith McCormack (@JudeLBC) reported

    @O2 Exactly how have they sold out when app and website have been down since before 10 this morning?

  • RobCoombs74 Rob Coombs (@RobCoombs74) reported

    @O2 What a joke ,love to know how many REAL fans got those ticket ,employees and touts mainly and still the Proirity app doesn't work .Atleast we don't need to go near o2 on Saturday so thats given us more hope than today

  • jodiean05961920 jodie andrews (@jodiean05961920) reported

    @O2 It would have helped if your app had not gone down at 10am! So unfair to loyal o2 customers!

  • Clarkey9 ˜”*°•.Christmas Clarke •°*”˜ (@Clarkey9) reported

    @O2 Absolute disgrace this. I was trying to log in for HOURS. If you can’t predict the traffic and then have the ability to cope with said traffic, don’t offer the service. Simple

  • sx_saj SxSaj (@sx_saj) reported

    @O2 absolute disgrace! And if your constant **** signal wasnt already a reason to leave then todays #peterkay 'priority' access carry on really did put the final nail in the coffin. #o2priorityshambles #peterkaytickets

  • RobinMoseley2 Robin Moseley (@RobinMoseley2) reported

    @O2 As soon as you knew there was a problem with the site you should have suspended sales until it was fixed. Shambolic

  • Lasvegas1805 claire collier (@Lasvegas1805) reported

    @katie_louise_b @O2 I’ve been with them for years…..I’m def thinking of changing provider network terrible….and now this #timeforachange!!

  • katie_louise_b Katie Louise Barlow (@katie_louise_b) reported

    @O2 Been thinking of leaving O2 for a while after 21 years of being a loyal customer… 4G is awful, calls constantly fail, mast always down in area. So not even getting a single chance of Peter Kay tickets, after 8 hours of constant refreshing, has confirmed… i’m changing provider!!

  • Paula_H25 paula hudson (@Paula_H25) reported

    @O2 Not working very hard eh? I still can’t get on my app!