O2 Outage Report in Wigan, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: Bolton, St Helens and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| St Helens |
Internet | |
| Bolton |
Phone | |
| Bolton |
Total Blackout | |
| Liverpool |
Phone | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
Not happy with @O2 right now, really screwed me over. Gonna be making a complaint when this issue is sorted
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
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zak dunstan
(@zakdunstan) reported
from
Westhoughton, England
Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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Dave the deccy
(@davidbowes80) reported
from
St Helens, England
After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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D.W
(@DW26707385) reported
from
Risley, England
Still problems in @O2 @O2AcademyLeeds
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@O2 Hi, I don’t mind the wait time but when u try and ring through I get told my enquiry can’t be dealf with anybody and then then you hang up the phone
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D.W
(@DW26707385) reported
from
Risley, England
@O2 Make sure all ok with my Date of 4G network 👍
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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The Fixer
(@_TheFixer) reported
@EjWaterfield @JamboNFT @O2 Doesn’t bother me. Lower monthly payment and I have the option to pay it off if I want plus I never change phones every year as I don’t see the point.
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David Nabarro
(@Nabby81) reported
@O2 I was upgraded to O2 as part of virgin upgrade which has been a disaster ,I'm currently trying to cancel but now I'm told I need to cancel with O2 seperatly of course now I'm past 14 days of receiving the SIM as it's taken this long to deal with VM pls advise
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Joseph Lipson
(@joelipo) reported
@O2 Fancy sorting my issue instead of completely disconnecting my service? Absolutely ******* atrocious. I’m unable to receive calls or texts to even log into banking/paypal. I’m unable to call o2 or access online chat . Send me an address to send my device back. I’m joining EE
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Leeroy
(@Leehow93) reported
@O2 any reason for no signal? Network status shows all is fine.
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Rob Hetherington
(@robhetherington) reported
@o2 what on earth is going on with your signal? 100yds from Tower Bridge in London SE1 and struggling to get a 4G signal. Basically zero data in central London. Why??
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🎶Caz 🎶
(@RandomCaz) reported
@O2 again having signal issues in LS1 6PJ. This is not the first time. For a major mobile phone company this is not acceptable.
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𝘾𝙝𝙧𝙞𝙨 𝘾𝙡𝙖𝙧𝙠𝙨𝙤𝙣
(@MrChrisClarkson) reported
@O2 Morning. My signal shut off last night. I reported it & you said it was a broken mast. It still doesn’t work today & I’m in central Manchester so there’s no excuse. Please make it work again! I keep getting voicemail notifications but don’t have ability to check them!
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andrew john robinson
(@robbo1969) reported
@O2 can someone message me directly as I have an issue
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Chris Cotterill
(@mclane1994) reported
@O2 I wouldn’t bother. The signal in my area for internet doesn’t work at all. Put a complaint in but was told by the store they are getting a lot of complaints but they need a lot for the big bosses to actually act on it. As soon as my contract is up I’m leaving :(
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Dj Domin8
(@DjDomin8) reported
How did @O2 become THIS ****??? Worst data speed in history