O2 Outage Report in Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: Bolton, Liverpool, St Helens and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| Bolton |
Total Blackout | |
| Liverpool |
Phone | |
| St Helens |
Internet | |
| Bolton |
Phone | |
| Newton-le-Willows |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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Claire Hannah
(@Claire_journo) reported
from
Wigan, England
Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
Not happy with @O2 right now, really screwed me over. Gonna be making a complaint when this issue is sorted
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
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AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@O2 Hi, I don’t mind the wait time but when u try and ring through I get told my enquiry can’t be dealf with anybody and then then you hang up the phone
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D.W
(@DW26707385) reported
from
Risley, England
@O2 Make sure all ok with my Date of 4G network 👍
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zak dunstan
(@zakdunstan) reported
from
Westhoughton, England
Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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Dave the deccy
(@davidbowes80) reported
from
St Helens, England
After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie
(@Debbie90203616) reported
@thedogman_918 @ThreeUK @O2 I’ve been with O2 for over 10 years and the last two calls received from them ended up with me getting a reduction in my monthly payment! They were seeing if I wanted an upgrade! So helpful and great signal always
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West Ham Hour
(@westhamhour) reported
@O2 my sim has been blocked by accident and I need a PUK code. Please can you help without having to spend hours on hold?
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Ben K
(@benjk29) reported
@O2 hi, I’ve sent an urgent DM re a tariff issue
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leah🌈🌈
(@leahdon471) reported
@ClaireLBrennan @O2 Avoid getting scammed I will advise you wait on support teams or rather contact @DarcyDrollinger they are reliable too .
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evergreen
(@EandAG) reported
@thedogman_918 @ThreeUK @O2 I went to 3 to talk about an upgrade recently. The salesperson was more interested in trying to get MrG to move contract from another supplier. MrG politely told the salesperson to speak to me (their customer) first but after still trying a few minutes later we walked out.
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Simon Harper
(@simonrharper) reported
@O2 sent you a DM as can’t hold on line to customer services any longer as I have a life Regards Simon
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Travis Hesford
(@hesford2007) reported
@O2 the service on mobile internet is rubbish I’ve got 4G signal and 2 bands and use the internet coz buffing so bad
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Ame Knabwe
(@AmeKnabwe) reported
@thedogman_918 @ThreeUK @O2 I had the same issue. So went to ID mobile, who are owned by 3 and got a far better deal. Absolute bonkers
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paul
(@HeskethPaul) reported
@O2 signal in Preston city centre today non existent. Only been with O2 for four months and spent most of that time dependent on Wi-Fi networks due to little/no signal in various regions. Even EE gave better coverage than you and they were bad as well!!!
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Richard Sherwin
(@RichardNSherwin) reported
@O2 is priority broken as the offer for a free coffee at Greggs has been showing as no longer available/ voucher used for last week or so and I have definitely not ordered a coffee. Priority used to be so much better as at least you were guaranteed a free coffee each week at Nero