O2

O2 Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 02/26/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Wigan, Liverpool, Warrington, Skelmersdale, Altrincham and Bolton.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Total Blackout
United KingdomWigan Phone
United KingdomLiverpool Internet
United KingdomWarrington Phone
United KingdomSkelmersdale Phone
United KingdomAltrincham Total Blackout

Community Discussion

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O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • KellieW88 Kellie Walters (@KellieW88) reported from Liverpool, England

    @O2 no service again 🙄🙄🙄🙄 shittest network

  • VivienneNewt0n Vivienne Newton (@VivienneNewt0n) reported from Bolton, England

    @O2 £38 for an iPhone 7 handset only in store at Bolton. MyO2 offer is £38 phone and handset. I’m disabled & would have liked support face2face but the assistant said they can’t compete with online deals!! That’s ridiculous! @PiratePaul2705

  • DollyBakes Rachel Burns (@DollyBakes) reported from Horwich, England

    @The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x

  • Kev_Edwards Kev (@Kev_Edwards) reported from Liverpool, England

    @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

  • J_P_Green John Green (@J_P_Green) reported from Bolton, England

    Anyone else had issues with replacement phones via insurance claims with @O2 - reported last week and as of today still no phones in stock even though they receive deliveries daily and also offering no alternatives!

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Leigh, England

    @O2 could you tell me why the signal is shockingly bad in Leigh Lancashire

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @oSimplyStuart @PKendrickWIG @EmmaThommo @livesey99 @kevwafc @eaststandchris @johndanbatch @skintnortherner @O2 @DWStadium A month or so ago @o2 said they’d carried out work on the mast @DWStadium and that the reception should’ve improved, it hasn’t!!! there’s absolutely no signal at all inside the stadium!!!

  • 305WA12 WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, England

    I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Liverpool, England

    @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @caville @O2 It was working this morning then come 12 it’s down.

  • JimmyHHart James Hart (@JimmyHHart) reported from Wigan, England

    @oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Roby, England

    I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE

  • VivienneNewt0n Vivienne Newton (@VivienneNewt0n) reported from Bolton, England

    @O2 yet again I’m let down by you - ordered an upgrade & chose a phone in stock. Then told the phone was out of stock - but I can’t change my order!! Disabled, going on holiday & needed the phone 😡@PiratePaul2705

  • Kimbow21 Mrs K E (@Kimbow21) reported from Bolton, England

    Please help me @O2 I’ve been trying to get through on the phone since Thursday . I was sent the wrong phone on my upgrade I’m being charged for it . I have sent it back and have prove . Many thanks 🙏

  • MKTINGW1Z Rami El-Boghdadly (@MKTINGW1Z) reported from Hindley, England

    So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @Latics1932 @EmmaThommo @PKendrickWIG @skintnortherner I’m the same I’m with @O2 once I leave the supporters club where I get WiFi and enter the DW it all goes blank, nothing, no signal.

  • Eclipse12002 Lesley (@Eclipse12002) reported from Wigan, England

    @sharper040 @basher5000 @oSimplyStuart @O2 @DWStadium @LaticsOfficial I’m Vodafone, I never have any problems 🤔

  • DollyBakes Rachel Burns (@DollyBakes) reported from Horwich, England

    @The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @O2 No we don’t only have problems on match days as I’ve feed back to you previously. There’s no signal there all the time. You keep asking the same questions and keep telling us you’re working on up dating the mast but nothing changes.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BillBarclay Bill Barclay 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@BillBarclay) reported

    @O2 I can’t be the only person to tell you this today but I’m gonna go ahead anyway: trying to log onto Priority since half nine yesterday morning and two minutes ago was when your excuse for a website finally allowed me to log in, Peter Kay all gone, you are the absolute worst.

  • hannah_fairy_ hannah 🐧💃🏼🧚🏼‍♀️ (@hannah_fairy_) reported

    Anyone elses 4g not working? @O2 can you help? I have 4g, full signal but its as if my phones in flight mode 😩😩😩😩

  • NathFerguson Nath (@NathFerguson) reported

    @O2 when r u gonna offer a reliable network 4 the past 4 weeks I’ve had masts not working now no Signal at all and considering ur 1 of the most expensive networks u should be able to offer a reliable service with the income u got yet u seem 2 not be able 2 offer a decent service

  • Chris5anne Christine Morgan (@Chris5anne) reported

    Does any service actually do what it says anymore without me having to check, ring in & find out what’s going on? Changing SIM provider to @O2 activated SIM 4 days ago & number still not ported over & now told won’t be until Monday. Info says 1 day.Fed up of juggling SIM cards.

  • Stacey_Aylmore plastering stace (@Stacey_Aylmore) reported

    @CooperativeBank @O2 Unfortunately this is becoming a regular occurrence now supplying a service not fit for purpose

  • davidn84 JFT96 (@davidn84) reported

    @O2 I need help with roaming charges and activation of o2 travel but I can’t get through to anyone online and I’m unable to call as don’t want to risk calling charges while o2 travel not active?

  • bexydoodles rebecca jones (@bexydoodles) reported

    @O2 you must have the worst customer service I've ever known! Cancelled my direct debit then I can't get through to anybody to sort the issue out! How are your agents busy at 7.01am when it only opens at 7am?!

  • huzyb Huzyb (@huzyb) reported

    @O2 Hey, I have had a replacement sim card In April. My phone is a Samsung s20 ultra. I have put other sim cards in my phone and it worked flawlessly. Other people in my area are experiencing the same issue with o2.

  • jasonkelly847 Jason (@jasonkelly847) reported

    @O2 Have to say this was so badly handled,couldn’t even log on at all,site down for maintenance app was a complete waste of time,selling 8 tickets per person wasn’t needed should of been limited to 5 at most,I definitely won’t be renewing my o2 contract after this

  • beatsisbass CJ Beattie (@beatsisbass) reported

    @O2 you're a joke of a company and I'm not even a customer nor have i ever been one, your fraud team need to sort their **** out. #avoido2 #o2areawful