O2

O2 Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 11/14/2024 20:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Bolton, Liverpool, St Helens, Wigan, Ormskirk and Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Total Blackout
United KingdomLiverpool Phone
United KingdomBolton Internet
United KingdomSt Helens Total Blackout
United KingdomWigan Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    @O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.

  • emzz6 Emma Springford (@emzz6) reported from St Helens, England

    @GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end

  • SimpaticoGem Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • SimpaticoGem Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • KerryOw80160432 Kerry Owen (@KerryOw80160432) reported from Westhoughton, England

    @O2 hi guys, I've not had a signal for 2 weeks, got a sick relative and a signal, please help!! Post code BL52LF

  • _hayleighhxo Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, England

    Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?

  • Andy_TheGrouch Andy (@Andy_TheGrouch) reported from Bryn, England

    @O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help

  • WesleyTwiterD1 WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England

    100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2

  • LeeJLewis leejlewis (@LeeJLewis) reported from Liverpool, England

    @O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!

  • tuite_liz Liz Tuite (@tuite_liz) reported from Atherton, England

    @O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please

  • eagleeyedferret Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.

  • thefirkinbar The Firkin (@thefirkinbar) reported from Newton-le-Willows, England

    @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

  • Mhamp84 Myles Hampson (@Mhamp84) reported from Hindley, England

    @Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data

  • AtlasSailing 🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Westhoughton, England

    @O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???

  • AtlasSailing 🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Bolton, England

    @O2 @o2 Your service in Bolton area has been terrible over recent weeks to the point I am considering leaving. When will this improve??? #badservice #telephone

  • eagleeyedferret Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 Yes the original problem is still not resolved. Can you DM me please to sort it out as I’m not wasting any more time with your shocking overseas call centres. Have you not realised by now they are a false economy?

  • OxRoloxW W Woolfall D (@OxRoloxW) reported from Lymm, England

    @O2 keep ok here O2 network

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MrKarlWilson Karl Wilson (@MrKarlWilson) reported

    @O2 So the que for a response is so far 5 days? All I need is for you to confirm that you have no intention for resolve my issue so I can proceed to the ombudsman.

  • PaulLeahair Paul Leahair (@PaulLeahair) reported

    @O2 Working in different places every week and being able to get a signal and 4G 🙄

  • JamesScorer James Scorer (@JamesScorer) reported

    @O2 Complelty unimpressed that o requested to transfer my number when I took a new contract with you last Friday and still not done. Then a 25 min wait on the phone to get it sorted. Great start to my customer journey!

  • aaraein1001 Aarona (@aaraein1001) reported

    @O2 Sorted now but it hasn’t been a good experience so far trying to contact customer services. Please look in to hold times.

  • GlitterMermaid3 🌜Moonchild🌛 (@GlitterMermaid3) reported

    @O2 @Lorrain49516423 Im waiting on yous to answer my dm as well o2 ive had no phone signal for 15hrs now and i need to go out which my phone will be no good to me? And im relying on yous here bcos i cant make calls

  • timefried Travis (@timefried) reported

    @O2 Being able to get signal on my phone

  • Helenbatty5 Helen batty (@Helenbatty5) reported

    @AlistairN80 @TicketmasterUK @O2 have you had any luck getting in? cant find any info if the site is down

  • bluegaschris chris fear (@bluegaschris) reported

    @O2 Not letting people leave their not fit for purpose phone service

  • CallingOutTory We are watching 👀 (@CallingOutTory) reported

    @O2 I am going to tweet you every single day until you sort the signal out between Gatwick and Croydon where there has been limited since November. @Ofcom

  • Mitch23296198 Mitch (@Mitch23296198) reported

    @O2 Also when I now look getting the same issue the tickets have gone up by £11?