O2

O2 Outage Report in Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 01/21/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Altrincham, Bolton and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomAltrincham Total Blackout
United KingdomAltrincham Phone
United KingdomBolton Phone
United KingdomSt Helens Internet
United KingdomBolton Phone
United KingdomBolton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 have confirmed issues since 12:09 #o2down

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 is there any issues with the network in Liverpool

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    Still problems in @O2 @O2AcademyLeeds

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal

  • x_Saz Sarah Pollard (@x_Saz) reported from Bryn, England

    @O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    @O2 Make sure all ok with my Date of 4G network 👍

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    @O2 are really frustrating me, I need my service restoring but can’t seem to do it right now

  • marikapaprik marico (@marikapaprik) reported from Walkden, England

    Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • DodgyValley Balcombe (@DodgyValley) reported from Walkden, England

    @O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....

  • goalie310 Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England

    @MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help

  • antdonn_007 AntDonn (@antdonn_007) reported from Deysbrook, England

    @O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress

  • shanklyshop Official Shankly Merchandise (@shanklyshop) reported from Liverpool, England

    @O2 I’m having more issues with this network, possibly the worst network I have ever been on

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this

  • DW26707385 D.W (@DW26707385) reported from Lymm, England

    O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    Not happy with @O2 right now, really screwed me over. Gonna be making a complaint when this issue is sorted

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    So @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • amyknightyh amy (@amyknightyh) reported

    Sick of my internet not working wherever I go!!!! @O2

  • JohnFig21 John Thirlwall (@JohnFig21) reported

    @Diana_Parnell @O2 I wish @VodafoneUK were the same, they’re customer service is a joke. 2 weeks waiting for a change to my direct debit and still waiting. Absolute joke 😡.

  • jeniwithan_i Jeni (@jeniwithan_i) reported

    @O2 I ordered 2 new Apple Watches back in April, both of which were supposed to come with free Beats Flex All-day Wireless Earphones. We were told in the O2 shop at the Trafford Centre that these would be posted to my home address within a month but we’ve never received them.

  • RichFletcher3 Rich Fletcher (@RichFletcher3) reported

    @O2 Hi. No signal when leaving Heathrow earlier and still no signal now I’m in Germany, could there be an issue with my account?

  • RainBeauStClair Rain St Clair (@RainBeauStClair) reported

    @O2 I was struck down with covid, my debit card was block due to fraudulent activity. Can never connect on live chat and now they have disconnected my phon. Cannot call o2 or the bank to lift my debit card. Ridiculous service. I’ve been with them for 9 years, shows their loyalty

  • Lynseyacarr 💞💞Lynsey Carr 💞💞 (@Lynseyacarr) reported

    @O2 my husbands new phone arrived yesterday, did the sim swap and still not able to call out/make calls. Was told should be fixed by 7pm tonight - it’s now 9.20pm and still not working!

  • officialryanfox FOXY (@officialryanfox) reported

    @O2 is the worst network in the UK pass it on

  • TwithaP MrsTwithaP (@TwithaP) reported

    @O2 and @tescomobile What is happening with the phone signal in Cheshire??? It's dropping out all the time!! It's ridiculous!!

  • LaneCGree Lorraine Green (@LaneCGree) reported

    @O2 I've to cancle my direct debit but terrified to do that in case you try and take the money and ruin my credit rating. I'm scared you take my money or ruin my rating. It's a horrible predicament to be in and I don't trust its going to get sorted. My sons no. Is working again

  • RLW87 Rachelle Paulson (@RLW87) reported

    Why is @O2 customer support so hard!? I just want to speak to a human being and put a limit on my children's bills 😡. I'm with @VodafoneUK , they're much easier . They could be switching at upgrade time !