O2 outages and service status in Wigan, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Wigan, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: St Helens, and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
Phone | 2 months ago |
|
Skelmersdale
|
Phone | 2 months ago |
|
Bolton
|
Phone | 2 months ago |
|
Chorley
|
Phone | 4 months ago |
|
Leyland
|
Internet | 5 months ago |
|
Bolton
|
Phone | 5 months ago |
Community Discussion
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O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Wesley (@Wesley08909343) reported from Lymm, England@O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay
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Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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Jacqueline (@JacquiDarling) reported from Bolton, England@O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.
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Kelly McKeown (@kellyvmckeown) reported from Urmston, England@O2 when are you gonna allow people to get back into the priority app this tickets thing has been a right **** show
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AntDonn (@antdonn_007) reported from Deysbrook, England@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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steven rothwell (@steven_rothwell) reported from Hindley, England@tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal
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Ann-Marie Lewis (@AnnMarieLewis) reported from St Helens, EnglandGetting really annoyed at paying for @O2 data on my phone, when, for the past 3 years I am lucky if it works in the area I live! Always an issue.
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Chris Thompson (@Chris_Mr_T) reported from Chorley, EnglandHi @O2 we’ve been in Blackpool most of the day and have little or no signal until we were leaving. Do you have a known issue, a lack of cell towers or something? We’ve been half a dozen times this year and it’s always the same on 3 different phones.
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Matt Henno (@MattyHenno) reported from Appley Bridge, England@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
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Dave Pakeman (@davepakey71) reported from Burscough, England@o2 the worst company for customer service
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Marc Murray (@LiverpoolMarc) reported from Kirkby, England@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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Mark Lister (@goughy84) reported from Bolton, England@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Christopher Hurst (@Hurstchris2102) reported from Leyland, EnglandAbsolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority
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RIP Alfie (@Alfie_KC) reported from Bryn, EnglandNever been discouraged from upgrading my phone before, perhaps @O2 know something i don't
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James Hart (@JimmyHHart) reported from Wigan, England@oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well
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Myles Hampson (@Mhamp84) reported from Hindley, England@Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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🌸Shelo🌸 (@Shelo_Mrs) reported from Bolton, England@O2 why is it IMPOSSIBLE to speak yo somebody about your crappy service & non existent network????? £50 per month for NO SERVICE AT ALL for almost 12 months ! That's £600 shocking company!!
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Dave Dewy (@Dave_Dewy) reported from Tyldesley, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Toff (@onlytoff) reported@O2 “Doesn’t exclude Scotland” No, but it gives a far less service Let’s look at the tickets for example, out of the 32 acts advertised, ALL are playing in England, only 4 acts are playing in Scotland O2 pick their partners,surely making sure partners are playing 🏴 is only fair ?
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Chris (@Uncle_C_J) reported@xxxxminniex @O2 This happened to my elderly mum, too! A few months in a row. I kicked off with O2. They did help out and refund a good chunk of it. Then I put a spend cap of £0 on. It stops all the premium rate things like this happening.
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sue evans (@untidysue) reported@O2 why can’t i suddenly receive texts from organisations. This problem only started this week. iPhone 13 been on o2 for years. It’s not my settings. Any ideas please?
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Circfruit (@circuit_k) reported@willmcgugan @O2 when they have too many customers, they stop caring. not only mobile operators, all of them service providers.
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john rowan (@jokewapo) reported@2gurlys1kupp @O2 @virginmedia Aye mate it’s horrible. I complained on live chat and got £30 off my bill. Told me it’s now been fixed but it’s still terrible. Virgin WiFi is just as bad.
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nick renshaw (@nickrenshaw5) reported@O2 @27rufus People choose not to follow you because you are a shite company & one of the worst mobile providers in the UK. Now **** off & sort out this **** show of a company before we all leave & you end up with no customers!
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MUFC Chatter (@mufcchatter) reported@O2 Please get back to me urgently with a phone number or email address, someone I can speak to who has access to the systems from 2022-24, who can see this case history and help me. I am shocked right now that this is happening to me from one of the biggest companies in the UK.
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ᴮᴱনীলু⁷ 💜ᵇᵗˢ ∞ 🔍⍤⃝🔎⊙⊝⊜ (@IwasKayammu1st) reportedWhat's the point in paying for a mobile phone service if my data doesn't work properly? @O2
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Paul (@PaulS87W) reported@O2 can you please sort out you log in process to get into my o2 to pay a bill on a laptop. It’s an absolute joke of a process. I log in and I’m prompted to log in again to pay my bill. What’s the worst that’s going to happen someone’s going to pay my bill for me?
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Andy Sherratt (@andyps1275) reported@Osprey0 @O2 Used to be that Virgin were the go-to for being the customer champion, since they merged with O2 that isn't the case. Puts me off moving home internet to them.