O2 Outage Report in Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (30%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: St Helens, Bolton, Newton-le-Willows, Liverpool, Skelmersdale and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Bolton |
Phone | |
| Newton-le-Willows |
Phone | |
| Liverpool |
Phone | |
| Skelmersdale |
Internet | |
| Wigan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Dave Pakeman
(@davepakey71) reported
from
Burscough, England
@o2 the worst company for customer service
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Jacqueline
(@JacquiDarling) reported
from
Bolton, England
@O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.
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Ben Alexander
(@Ben_Alex_86) reported
from
Liverpool, England
@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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Shaun Glover
(@shaunyg1985) reported
from
Warrington, England
@virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.
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N Nicholas
(@LiverpoolNat1) reported
from
Liverpool, England
@O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽
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Dave Walsh
(@Davew274) reported
from
Standish, England
@AntStephen I’m with @O2 and it’s garbage inside the ground
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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Jess
(@jessslee_) reported
from
Walkden, England
@O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
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Sam
(@SamAspinall95) reported
from
Leyland, England
@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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@TheImageDarling
(@TheImageDarlin1) reported
from
Warrington, England
@O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2
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Jay Unsworth
(@shafterjay) reported
from
Wigan, England
@O2 is there a issue with your app / website can’t get access
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon
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Craig
(@CA_Speaky) reported
from
Wigan, England
@WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Devlin
(@steve66stevie66) reported
@O2 Thanks for limiting me to 3G in Tenerife, 3G has zero speed. Even Tesco users can get 4G! £40 p/month for the same crap service in the UK and in your ‘roaming’ destinations. Complete CON.
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Melanie DayasenaLowe
(@MDayasenaLowe) reported
@O2 I can't view my Odeon code. It just says this voucher has been used but I didn't note down the code
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Poppy
(@poppyjayhughes) reported
@O2 how can my phone say I’ve got 5G but nothing loads? You really need to sort out the ongoing issue with signal in Lichfield
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Sarah Robertson
(@sarah_robbo) reported
@O2 I am trying to get help with giving you my PAC code to switch my numbers over!
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Claire
(@Heyy_Clairee) reported
@O2 Hi I recently updated my tariff to get 25GB of data and just checked on my o2 app and it says the contract is for 12GB of data which isn’t what I signed up for, please help.
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enkaytee
(@enkaytee) reported
Hi @O2 - we have 2 SIMs registered with you and VM broadband. Applied for Volt a couple of weeks ago and got the confirmation email today. One SIM and the VM broadband have had the upgrades applied, but the other SIM hasn’t. Can you help? Thanks…
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Evan Davis
(@EvanD) reported
@O2 @bouyguestelecom I guess what I receive is dependant on what contractual arrangements you have with the other networks, but if you are paying Bouygues for a 4G roaming service, they certainly aren’t delivering that.
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Tom Perry
(@Tomp29193) reported
Hi @O2 .. recently upgraded and am able to claim a reward from Samsung but I have not recived a copy of my invoice to do this ... how do I go about getting one and is it something you can help with? Thanks
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Sharon Lawrence
(@SharonEL1104) reported
@virginmedia @O2 more to screw up? can't get your emails right, slow system cr@p service
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Zoe Towning
(@ZTowning) reported
Hi @O2 I am having problems making calls, it won't connect and then it says call ended. I am able to receive calls and send and receive messages. Is there a problem with the network? I've turned my phone off and back on again but it's still not working. Any help would be great!