O2

O2 Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 04/01/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Leyland, Bolton, Liverpool, Wigan and Warrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeyland Internet
United KingdomBolton Phone
United KingdomBolton Phone
United KingdomLiverpool E-mail
United KingdomWigan Phone
United KingdomWigan Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....

  • EllieLouisaaa Ellie Louisa 🧜🏻‍♀️🦩💫 (@EllieLouisaaa) reported from Hindley, England

    @O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2

  • Kimbow21 Mrs K E (@Kimbow21) reported from Bolton, England

    @O2 Hi, yes I’ve spoken to someone but it’s still not sorted out . I’ve to ring back again which is awful. I was sent the wrong phone I sent it back Monday and it’s still not been received . I paid my last phone off so I could upgrade . I’ve been billed fo the wrong phone as well .

  • RichtMUFC99 Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England

    @Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

  • pendo86 Dan 🏳️‍🌈🌹🇪🇺 (@pendo86) reported from Prescot, England

    Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere

  • marykate100 Kate Taylor (@marykate100) reported from Appley Bridge, England

    Surely this is not the kind of customer service you would receive from other brands such as @o2

  • Andfie Andrew Fielding (@Andfie) reported from Bolton, England

    Delighted to announce this household is now an @O2 free zone. Finally rid of their shocking customer service and outrageous roaming fees. #ikeepmyword

  • ItsVickyBee Vicky Bee (@ItsVickyBee) reported from Liverpool, England

    @O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!

  • JakeMoyles1 Jake ✌️ (@JakeMoyles1) reported from Liverpool, England

    Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼

  • Ffilly95 Ffi Davies (@Ffilly95) reported from Liverpool, England

    @O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!

  • Claire_journo Claire Hannah (@Claire_journo) reported from Wigan, England

    Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo

  • Kimbow21 Mrs K E (@Kimbow21) reported from Bolton, England

    Please help me @O2 I’ve been trying to get through on the phone since Thursday . I was sent the wrong phone on my upgrade I’m being charged for it . I have sent it back and have prove . Many thanks 🙏

  • AgentLittleP Paul P (@AgentLittleP) reported from Liverpool, England

    Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!

  • J_P_Green John Green (@J_P_Green) reported from Bolton, England

    Anyone else had issues with replacement phones via insurance claims with @O2 - reported last week and as of today still no phones in stock even though they receive deliveries daily and also offering no alternatives!

  • Alfie_KC RIP Alfie (@Alfie_KC) reported from Bryn, England

    Never been discouraged from upgrading my phone before, perhaps @O2 know something i don't

  • davidbowes80 Dave the deccy (@davidbowes80) reported from St Helens, England

    After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor

  • Smith_Chris3003 Christopher smith 🏃🏻‍♂️🏃🏻‍♂️ (@Smith_Chris3003) reported from Eccleston, England

    If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kwamxna ᴋᴡᴀᴍᴇɴᴀ (@kwamxna) reported

    @o2 if you don’t want to give me good signal me too i won’t pay my bill two can play that game

  • scotshurdler francis 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@scotshurdler) reported

    @O2 what is going on with your network been with you for years and now I only ever get 1 bar in my home area instead of the full signal I have checked your website every time and the excuse is shocking the network is busy just now so may be slow! Shocking

  • Andrewcreed3 Andrew creed (@Andrewcreed3) reported

    @O2 hi, can you explain why 2 phones in the same household both on 02, 1 is working and one hasn't been working since 2.30pm, keeps saying emergency calls only, recieved a text to say a mast is down and you might be on site, postcode is bs4,as the other phone is needed whilst

  • JulianButler75 𝕁𝕦𝕝𝕚𝕒𝕟𝔹𝕦𝕥𝕝𝕖𝕣𝟟𝟝 (@JulianButler75) reported

    @O2 MORNING! Is the O2 website down? When I click on ‘log in’ on my O2 app it just remains stuck on the upload page? 🤔

  • JackDavidCarter JC (@JackDavidCarter) reported

    @O2 can anyone help

  • steve66stevie66 Steve Devlin (@steve66stevie66) reported

    @O2 Yes and I’ve previously replied in great detail too. I’m just wait until the ombudsman time frame starts before I take this lack of service further. In the meantime please allow your Customers adequate data.

  • RobinWriteSmith Robin (@RobinWriteSmith) reported

    You’d have thought, folks, that when I’d contacted @O2 the 6th or 7th time about the same simple problem, the call handler would have looked at the previous failures and thought, ‘hold on, there seems to be a problem, perhaps I should escalate it to someone who might fix it’

  • rosetintedtw rose (@rosetintedtw) reported

    @O2 guyyyyys, I’m getting stressed, my 5G doesn’t work at all and loads things at snails pace, I’ve reset my network settings but it’s still rubbish and my personal hotspot doesn’t work either. I left my pals @VodafoneUK for you I thought we were gonna be good together 😭😭

  • xgomezbutera di (@xgomezbutera) reported

    @O2 hi been trying to pay a bill on the app since Friday and it’s not working ??

  • JulianButler75 𝕁𝕦𝕝𝕚𝕒𝕟𝔹𝕦𝕥𝕝𝕖𝕣𝟟𝟝 (@JulianButler75) reported

    @O2 have deleted the app and reinstalled it, but still nothing. Please help?