O2

O2 Outage Report in Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 02/08/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Liverpool, Warrington, Skelmersdale, Altrincham, Bolton and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomWarrington Phone
United KingdomSkelmersdale Phone
United KingdomAltrincham Total Blackout
United KingdomAltrincham Phone
United KingdomBolton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • ItsVickyBee Vicky Bee (@ItsVickyBee) reported from Liverpool, England

    @O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay

  • Ffilly95 Ffi Davies (@Ffilly95) reported from Liverpool, England

    @O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!

  • Kimbow21 Mrs K E (@Kimbow21) reported from Bolton, England

    @O2 Hi, yes I’ve spoken to someone but it’s still not sorted out . I’ve to ring back again which is awful. I was sent the wrong phone I sent it back Monday and it’s still not been received . I paid my last phone off so I could upgrade . I’ve been billed fo the wrong phone as well .

  • RichtMUFC99 Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England

    @Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

  • zakdunstan zak dunstan (@zakdunstan) reported from Westhoughton, England

    Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had

  • pendo86 Dan 🏳️‍🌈🌹🇪🇺 (@pendo86) reported from Prescot, England

    Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.

  • Alfie_KC RIP Alfie (@Alfie_KC) reported from Bryn, England

    Never been discouraged from upgrading my phone before, perhaps @O2 know something i don't

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    @O2 Hi, I don’t mind the wait time but when u try and ring through I get told my enquiry can’t be dealf with anybody and then then you hang up the phone

  • JakeMoyles1 Jake ✌️ (@JakeMoyles1) reported from Liverpool, England

    Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼

  • davidbowes80 Dave the deccy (@davidbowes80) reported from St Helens, England

    After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor

  • EllieLouisaaa Ellie Louisa 🧜🏻‍♀️🦩💫 (@EllieLouisaaa) reported from Hindley, England

    @O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo

  • Smith_Chris3003 Christopher smith 🏃🏻‍♂️🏃🏻‍♂️ (@Smith_Chris3003) reported from Eccleston, England

    If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2

  • Claire_journo Claire Hannah (@Claire_journo) reported from Wigan, England

    Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft

  • marykate100 Kate Taylor (@marykate100) reported from Appley Bridge, England

    Surely this is not the kind of customer service you would receive from other brands such as @o2

  • Andfie Andrew Fielding (@Andfie) reported from Bolton, England

    Delighted to announce this household is now an @O2 free zone. Finally rid of their shocking customer service and outrageous roaming fees. #ikeepmyword

  • AgentLittleP Paul P (@AgentLittleP) reported from Liverpool, England

    Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • louise1946 Louise Boulter (@louise1946) reported

    @O2 help ? - how can I stop nuisance calls ringing my phone? Started a couple of days ago from Germany. I keep blocking them and don’t answer

  • Cleanyyyyy Cleany (@Cleanyyyyy) reported

    @VMO2News @O2 @virginmedia Fix ur ******* wifi i get ******* kicked off r6 every ******* time i could stick my ethernet into precum and get better results

  • Burnside_5 Burnside (@Burnside_5) reported

    @paullewismoney @O2 11.7% increase, 7.8% RPI (the higher of the 2 inflation figures) plus 3.9%, but only for those who entered a new contract since March 21…so those who it is too expensive to terminate. Absolutely outrageous when everyone is struggling.

  • Smith_Zachary Zachary Smith (@Smith_Zachary) reported

    @O2 4 weeks on and still reply from the fraud team. Numerous calls to ‘customer services’ and their advice is to try an O2 shop?! Please can someone from the fraud team contact me?!

  • SoundEngUK An Audio Engineer (@SoundEngUK) reported

    @O2 That link doesn't actually help, there doesn't seem to be anything which helps me register for wifi!

  • Deaks8968 Soshul Distan Singh (@Deaks8968) reported

    What the hell is going on with your network @O2? The service over the last week and particularly the last two days has been utter garbage!

  • ArminderDahul Arminder Dahul (@ArminderDahul) reported

    After getting so sick of only getting a 3G signal with @O2 I left early and re-joined @VOXI_UK. I am getting 4G/5G with speeds of around 200Mbps. I should never have left.

  • LeeWilkinson86 Lee Wilkinson (@LeeWilkinson86) reported

    @O2 Hi, do you still offer a £2 discount for Disney plus as an o2 existing customer?

  • vanessa_smullen Vanessa Smullen (@vanessa_smullen) reported

    @O2 No reply @O2 where is the customer service x free weekly cafe Nero coffee still not available for your customers and no offer to re issue the code! Not good not happy

  • _jessmarsh98 Jessica🌹 (@_jessmarsh98) reported

    @O2 Hi, I've been made aware of the first thing, my problem is still the second thing. I ordered it to be delivered today, over 3 weeks ago. That why I preordered it. Do you even have an estimate date? I shouldn't have to be waiting passed ym promised date