O2 Outage Report in Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: Leyland, Bolton, and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland
|
Internet | 11 days ago |
|
Bolton
|
Phone | 19 days ago |
|
Bolton
|
Phone | 25 days ago |
|
Wigan
|
Phone | 1 month ago |
|
Wigan
|
Total Blackout | 1 month ago |
|
Wigan
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Mark Lister (@goughy84) reported from Bolton, England@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Daniel Watkinson (@DWATKINSON) reported from Urmston, EnglandSo @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them
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Danielle Bailey (@DanielleBaileyx) reported from Roby, England@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Kaye Willan 🏖🌞 (@kayewillan) reported from Tyldesley, England@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?
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Lucy Willis (@LucyLoopy86) reported from Standish, England@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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AntDonn (@antdonn_007) reported from Deysbrook, England@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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D.W (@DW26707385) reported from Lymm, EnglandO2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday
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Nay 🍉 (@NayJDennis) reported from Partington, England@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
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David Moores (@katarn_a1) reported from Bolton, England@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Craig Parry (@craigparry85) reported from Kirkby, England@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Sarah Pollard (@x_Saz) reported from Bryn, England@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Daniel Watkinson (@DWATKINSON) reported from Urmston, England@O2 are really frustrating me, I need my service restoring but can’t seem to do it right now
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Nay 🍉 (@NayJDennis) reported from Partington, England@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Balcombe (@DodgyValley) reported from Walkden, England@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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marico (@marikapaprik) reported from Walkden, EnglandPlease tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Danny 🇬🇧 (@daniel_scobie) reported@O2 I have phoned 5 times to get a fraud case resolved. Been hung up on after 40mins wait. Advisers wouldn’t let me speak to a manger. Very poor customer service.
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Danny 🇬🇧 (@daniel_scobie) reported@O2 I have phoned 5 times to get a fraud case resolved. Been hung up on after 40mins wait. Advisers wouldn’t let me speak to a manger. Very poor customer service.
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Jay (@jamiewalters23) reported@O2 still awaiting a response for a complaint from 21 days ago? Has everyone broken up for Xmas already?
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Danny 🇬🇧 (@daniel_scobie) reported@O2 I have phoned 5 times to get a fraud case resolved. Been hung up on after 40mins wait. Advisers wouldn’t let me speak to a manger. Very poor customer service.
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afkdvp (@lonewolfie80) reportedWhy is your website so awful? Since its paired with Virgin its a disgrace. I can't even get on the upgradepage to order a new phone @O2
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Danny 🇬🇧 (@daniel_scobie) reported@O2 I have phoned 5 times to get a fraud case resolved. Been hung up on after 40mins wait. Advisers wouldn’t let me speak to a manger. Very poor customer service.
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Danny 🇬🇧 (@daniel_scobie) reported@O2 I have phoned 5 times to get a fraud case resolved. Been hung up on after 40mins wait. Advisers wouldn’t let me speak to a manger. Very poor customer service.
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Danny 🇬🇧 (@daniel_scobie) reported@O2 I have phoned 5 times to get a fraud case resolved. Been hung up on after 40mins wait. Advisers wouldn’t let me speak to a manger. Very poor customer service.
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Danny 🇬🇧 (@daniel_scobie) reported@O2 I have phoned 5 times to get a fraud case resolved. Been hung up on after 40mins wait. Advisers wouldn’t let me speak to a manger. Very poor customer service.
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Danny 🇬🇧 (@daniel_scobie) reported@O2 I have phoned 5 times to get a fraud case resolved. Been hung up on after 40mins wait. Advisers wouldn’t let me speak to a manger. Very poor customer service.