O2 Outage in Wigan, England

@O2 have confirmed issues since 12:09 #o2down

@O2 is there any issues with the network in Liverpool

@O2 **** off not with O2

@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment

@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number

@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help

Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had

@O2 Hi, I don’t mind the wait time but when u try and ring through I get told my enquiry can’t be dealf with anybody and then then you hang up the phone

@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....

Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.

After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor

Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft

Never been discouraged from upgrading my phone before, perhaps @O2 know something i don't

Surely this is not the kind of customer service you would receive from other brands such as @o2

@O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2

@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!

If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2

@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!

@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

@O2 could someone please help. You have (supposedly) dispatched a new sim and have disconnected my current one leaving me without any service. I am paying for a contract I can not use.

@o2 can you please give me a normal bloody number to call that works or failing that - can you DM me to arrange a call back... I have tried 4 times to discuss paying a bill now & even got through for one of your advisors to hang up on me !! Thanks.

@laughingginge My dad always complains about their rubbish service & unhelpful customers service @O2 sort it out!

@O2 @oj_fowler Have been without service for 5 whole weeks. Can't verify details/access bank accounts. Still being charged full wack by O2. Told would be fixed 23/5, then 3/6 now 10/6. Partner has #O2 phone working fine. #Liars

@O2 @mobdevross Ross - I've had no service at all for five weeks. Still being charged full wack. #O2 are definitely keeping something from the public - massive problems up and down the UK. Just look at the amount of complaints on their Twitter feed....

@O2 @Gittins87 Have had no service at all for five whole weeks. Told issue would be fixed May 23rd, then Jun 3rd now June 10th. #Liars #O2

@O2 @alanbl1987 Alan - I've had no #O2 signal in a busy south east town for five weeks. No apology. Still charging me full price. First said would be fixed on May 23rd, then June 3rd now June 10th. #Liars

No phone signal at all from @O2 for five weeks. I live in the cente of a busy town. My partner has an #O2 phone which works fine, but #O2 insist it's a mast problem. Can't access bank accounts or anything without phone number verification. #O2 are still charging me full price.

@O2 hi I’m getting extremely frustrated trying to sort a replacement iPad, one I received on Friday has a fault on the screen.I’ve tried online chat which is useless and I cannot get passed the automated robot on the phone.I spoke to someone yesterday but they had system issues.

@O2 appalling service. Impossible to get in touch with as they keep hanging up the call. Need to contact them due to their mistake in the first place!