O2 Outage Report in Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: St Helens, Bolton, Liverpool and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Bolton |
Phone | |
| Bolton |
Total Blackout | |
| Liverpool |
Phone | |
| St Helens |
Internet | |
| Bolton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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RIP Alfie
(@Alfie_KC) reported
from
Bryn, England
Never been discouraged from upgrading my phone before, perhaps @O2 know something i don't
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Dave the deccy
(@davidbowes80) reported
from
St Helens, England
After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay
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Ffi Davies
(@Ffilly95) reported
from
Liverpool, England
@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
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Andrew Fielding
(@Andfie) reported
from
Bolton, England
Delighted to announce this household is now an @O2 free zone. Finally rid of their shocking customer service and outrageous roaming fees. #ikeepmyword
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zak dunstan
(@zakdunstan) reported
from
Westhoughton, England
Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had
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Sir Richard Richard 🇪🇺
(@RichtMUFC99) reported
from
Prescot, England
@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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Christopher smith 🏃🏻♂️🏃🏻♂️
(@Smith_Chris3003) reported
from
Eccleston, England
If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2
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Claire Hannah
(@Claire_journo) reported
from
Wigan, England
Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft
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Ellie Louisa 🧜🏻♀️🦩💫
(@EllieLouisaaa) reported
from
Hindley, England
@O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2
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Kate Taylor
(@marykate100) reported
from
Appley Bridge, England
Surely this is not the kind of customer service you would receive from other brands such as @o2
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Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@O2 Hi, I don’t mind the wait time but when u try and ring through I get told my enquiry can’t be dealf with anybody and then then you hang up the phone
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Eduku
(@Yvesniamkey) reported
@O2 Customer service in SA is completely awful they activate a contract deal and keep charging... spent 4hours on the phone and nothing has ever been dealt with ! Everytime I call i have to keep repeating myself.... Can someone help?????
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Howard Keane
(@codemonkey3350) reported
My 4G LTE is at 1mbps everywhere I go, but when I tried my wife’s @VodafoneUK SIM card in my phone I was getting 30mbps. Which suggests to me that the excuses about masts, network contention, and my device being the problem from @o2 is nonsense
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Terence Baxendale
(@BeardbaroNUK) reported
Having major regrets joining @O2 abusive customer service, no response regarding complaint 1320441131 and trying to get to speak to ANYONE your phone system just tells me to go to the o2 app... never ending circle of hangups. 👌
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Mark Jones
(@MJJ83) reported
@O2 @LutzSchueler @MarkEvansO2 any plans to ever reach out to me, discuss my concerns and find a resolution or are you just going to blank me forever?
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🌱⚡Spartan Goddess 😺 ♏
(@spartan_goddess) reported
For goodness sake @O2, why is it SO bloody difficult to get into my account? None of my usual passwords work, you then say you'll send a code. Code doesn't work. Have to ask for another code and another, but by then it says logins exceeded. 🤬 Beyond bloody frustrating! 😔
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Atco alan
(@AtcoAlan) reported
@O2 Maybe your not reading this very well there’s a mega issue with your network it needs resolving it’s nothing to do with my phone. I’m a taxi driver 1000’s of others are having same issue. 1000’s of other users not just me this is an issue with the transmitter
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Rob Allen
(@_roballen) reported
@O2 so this is the problem using Volt. It seems to be more stringent than O2s own checks. I registered my O2 ACC as Rob successfully but cannot change to match Virgins Robert. So I guess I would have been in the same boat if I had used Coco as my name and still got an O2 acc?
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Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@O2 I need to cancel a sim order can someone help
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maria thompson
(@mazmoe061) reported
@O2 @MJJ83 I would like know why it takes so long to have your service restored after the bill is paid three days now I've been waiting ??
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Col J
(@coljenks1980) reported
@virginmedia yet again, my super fast (and added volt with being a @O2 customer) broadband can’t cope with running 2… yes 2 boxes. Even with a Wi-Fi booster we struggle to maintain any Wi-Fi upstairs with buffering…. Nothing but issues since we left Sky.