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O2 outages and service status in Wigan, England

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  • O2 generated 0 outage signals in the last 24 hours around Wigan, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • PaulBeacon0
    Paul Beacon (@PaulBeacon0) reported from Roby, England

    I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE

  • JacquiDarling
    Jacqueline (@JacquiDarling) reported from Bolton, England

    @O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.

  • greenbhoy1
    Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • AlanFarrimond
    Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @O2 No we don’t only have problems on match days as I’ve feed back to you previously. There’s no signal there all the time. You keep asking the same questions and keep telling us you’re working on up dating the mast but nothing changes.

  • eagleeyedferret
    Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??

  • LiverpoolMarc
    Marc Murray (@LiverpoolMarc) reported from Kirkby, England

    @O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment

  • sonnisamosa
    Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?

  • antdonn_007
    AntDonn (@antdonn_007) reported from Deysbrook, England

    @O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress

  • davepakey71
    Dave Pakeman (@davepakey71) reported from Burscough, England

    @o2 the worst company for customer service

  • springviewer
    John Edgar (@springviewer) reported from Wigan, England

    @shafterjay @O2 Now we're paying good money for no service

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Urmston, England

    @O2 when are you gonna allow people to get back into the priority app this tickets thing has been a right **** show

  • philroue10
    Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

  • 6danicalifornia
    Dani Tomlinson 🎶 (@6danicalifornia) reported from Horwich, England

    I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡

  • NayJDennis
    Nay 🍉 (@NayJDennis) reported from Partington, England

    @JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was

  • Davew274
    Dave Walsh (@Davew274) reported from Standish, England

    @AntStephen I’m with @O2 and it’s garbage inside the ground

  • zakdunstan
    zak dunstan (@zakdunstan) reported from Westhoughton, England

    Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had

  • Matt_Aspden
    matt aspden 🍂 (@Matt_Aspden) reported from Bolton, England

    @O2 is your payment gateway down? Had several calls to pay my bill, but can’t seem to process and payment on My O2 app

  • DW26707385
    D.W (@DW26707385) reported from Risley, England

    @O2 Make sure all ok with my Date of 4G network 👍

  • eagleeyedferret
    Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 2/2 both occasions the call centres were noisy. Call centre operative didn’t speak very god English. Both operatives complaining their systems were slow or not working at all and putting me on hold for long periods.

  • VivienneNewt0n
    Vivienne Newton (@VivienneNewt0n) reported from Bolton, England

    @O2 £38 for an iPhone 7 handset only in store at Bolton. MyO2 offer is £38 phone and handset. I’m disabled & would have liked support face2face but the assistant said they can’t compete with online deals!! That’s ridiculous! @PiratePaul2705

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahDruscilla
    Sarah Loughran (@SarahDruscilla) reported

    @O2 in this day & age, why do we still have to settle for a signal that is “patchy indoors”. Got a text today saying our network issue has been fixed. Zero improvement. Still only 1 bar indoors. I had a better signal with O2, 20 years ago!!

  • robblagden
    Rob Blagden (@robblagden) reported

    @Andywebster You must have got mine as they didn’t send me one - or maybe it’s @o2 network issues!

  • Sparkyisared
    Sparky (@Sparkyisared) reported

    @SteveJoyce14 @O2 @TheGillsFC It’s annoying mate our broadband is crap as well so both options out the window lol 🙄 you wouldn’t think it’s 2026 🤔

  • Timthetiny2002
    tinytim (@Timthetiny2002) reported

    @O2 @ajgbarnes My name is seers and I think I’ve been patient enough but fir approx last 6-8 weeks I haven’t been able to phone out or friends phone in I’ve found difficulty in arranging garage appt eye appts etc I live in Clevedon and according to your info the mast has been down

  • mpossolini
    Marco Possolini Jr. (@mpossolini) reported

    @O2 hi team. I’m trying to access the Priority App and it’s not working. Can you help me?

  • MarkonDialysis
    Marky_Gee_Music (@MarkonDialysis) reported

    @SteveJoyce14 @O2 @TheGillsFC I’m on Sky (and previously Vodafone) and never get coverage in Priestfield once more than a few thousand are in there.

  • adyhewitt
    Ady Hewitt (@adyhewitt) reported

    @o2 still awaiting my call back from your customer support team from yesterday afternoon

  • JadeNorth
    Jade North (@JadeNorth) reported

    Thanks for the update of not having signal for two days @O2 ….. been waiting for a phone call for two days and now been informed they tried to contact me. I’ve had ZERO signal for the past 24 hours and counting and no one told me. £70 a month for a load of ****

  • dt297
    david taylor (@dt297) reported

    @Jenny_1884 I don’t need to turn alerts off. I’m on @O2, so I never have a bloody signal!🤬

  • parriso56
    Otis Parris (@parriso56) reported

    @O2 why is your coverage so poor at Potternewton Park Leeds LS7 4HA. In fact is poor in at postcode LS7 3LZ. If you get 2 bars of 5G. In fact in a lot of cases I get E. Who can forget the Edge network. You have the Leeds West Indian Carnival up. What should be a day of sharing content you don’t get anything. I suppose a temporary mast which Leeds Festival gets from all the networks we don’t qualify.