O2 Outage Report in Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: Bolton, Liverpool, St Helens and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| Bolton |
Total Blackout | |
| Liverpool |
Phone | |
| St Helens |
Internet | |
| Bolton |
Phone | |
| Newton-le-Willows |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Dave Dewy
(@Dave_Dewy) reported
from
Tyldesley, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
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Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Geoffrey Clewes
(@GeoffreyClewes) reported
from
Bolton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
⚽️ Jon BWFC Hurst ⚽️
(@JonHurst15) reported
from
Bolton, England
@O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?
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Dani Tomlinson 🎶
(@6danicalifornia) reported
from
Horwich, England
I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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Keally
(@kea11y) reported
from
Bolton, England
@O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.
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Fran Edwards
(@franlatics27) reported
from
Wigan, England
@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
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Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?
-
Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Carol Thomson 🏴
(@carolthomson131) reported
@Dent29Dent @O2 Good luck with getting through to Customer Service - took me over 2 hours and still didn’t receive help.
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Bewildebeest
(@ElectricBrahms) reported
@Tankslider @O2 'Oh dear James - please DM us so we can appear to be doing something whilst just ignoring you all over again'. Can never get my head round the fact that there are people who actually think like that. What if a member of their family rang up - would they **** on them as well ?
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Claire Miller
(@clairemiller_1) reported
@O2 since I changed tariff my visual voicemail doesn’t work. How can I fix it?
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Gaz Judge
(@GazJ8) reported
So after 52minutes the hold music stopped and I was left with silence until I had to hang up because clearly nobody was answering my call @O2 not doing yourselves any favours for when my contract comes up later this year
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Chris Clifford
(@FD_BWFC) reported
@O2 why do you make it all so difficult ! Just switched to o2 and it’s a becoming a nightmare. No customer service available at all, really disappointed.
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Carol Thomson 🏴
(@carolthomson131) reported
@O2 I’ve spent 2 hours trying to get through to your Customer Service Team and received no help whatsoever. Completely unsatisfactory. I’ve had no phone for 2 days and need help from yourselves.
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Kee widda E 🔑
(@flawedgod) reported
💩 and @O2 are the same damn thing
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Simon Kenyon
(@SimonKenyon14) reported
@O2 good evening your inbox is not working it's just saying I cannot send any messages to it.
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CottonCandyGrapes
(@ChyxChi) reported
@O2 Hi, My sim card was apparently posted on Saturday and I haven’t received it I need a sim card urgently as now my network has been disconnected as you have my PAC code and I have no service now
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Mr_E2023
(@MR_E1978) reported
@O2 Any chance you can help with an account issue, no response via app