O2

O2 Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 03/20/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Bolton, Liverpool, Wigan, Warrington, Skelmersdale and Altrincham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Phone
United KingdomBolton Phone
United KingdomLiverpool E-mail
United KingdomWigan Phone
United KingdomWigan Total Blackout
United KingdomWigan Phone

Community Discussion

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O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • Kev_Edwards Kev (@Kev_Edwards) reported from Liverpool, England

    @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @caville @O2 It was working this morning then come 12 it’s down.

  • Eclipse12002 Lesley (@Eclipse12002) reported from Wigan, England

    @sharper040 @basher5000 @oSimplyStuart @O2 @DWStadium @LaticsOfficial I’m Vodafone, I never have any problems 🤔

  • VivienneNewt0n Vivienne Newton (@VivienneNewt0n) reported from Bolton, England

    @O2 £38 for an iPhone 7 handset only in store at Bolton. MyO2 offer is £38 phone and handset. I’m disabled & would have liked support face2face but the assistant said they can’t compete with online deals!! That’s ridiculous! @PiratePaul2705

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Leigh, England

    @O2 could you tell me why the signal is shockingly bad in Leigh Lancashire

  • 305WA12 WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, England

    I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G

  • DollyBakes Rachel Burns (@DollyBakes) reported from Horwich, England

    @The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @oSimplyStuart @PKendrickWIG @EmmaThommo @livesey99 @kevwafc @eaststandchris @johndanbatch @skintnortherner @O2 @DWStadium A month or so ago @o2 said they’d carried out work on the mast @DWStadium and that the reception should’ve improved, it hasn’t!!! there’s absolutely no signal at all inside the stadium!!!

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    @xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂

  • JimmyHHart James Hart (@JimmyHHart) reported from Wigan, England

    @oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Liverpool, England

    @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

  • DollyBakes Rachel Burns (@DollyBakes) reported from Horwich, England

    @The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X

  • MKTINGW1Z Rami El-Boghdadly (@MKTINGW1Z) reported from Hindley, England

    So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @O2 No we don’t only have problems on match days as I’ve feed back to you previously. There’s no signal there all the time. You keep asking the same questions and keep telling us you’re working on up dating the mast but nothing changes.

  • KellieW88 Kellie Walters (@KellieW88) reported from Liverpool, England

    @O2 no service again 🙄🙄🙄🙄 shittest network

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere

  • AnthonySeed5 Anthony Seed (@AnthonySeed5) reported from Liverpool, England

    @LeeCruickshank9 @O2 Full signal at Walton 😎

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Roby, England

    I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE

  • VivienneNewt0n Vivienne Newton (@VivienneNewt0n) reported from Bolton, England

    @O2 yet again I’m let down by you - ordered an upgrade & chose a phone in stock. Then told the phone was out of stock - but I can’t change my order!! Disabled, going on holiday & needed the phone 😡@PiratePaul2705

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @Latics1932 @EmmaThommo @PKendrickWIG @skintnortherner I’m the same I’m with @O2 once I leave the supporters club where I get WiFi and enter the DW it all goes blank, nothing, no signal.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AshleyIves6 Ashley Ives (@AshleyIves6) reported

    @O2 how I’m i suppose to get in contact with customer services when you’ve blocked my phone fuming Plus net work!!!!

  • pete_smith_mob peter (@pete_smith_mob) reported

    @O2 Is it a PAC code ? Otherwise just invest in some back haul for your network.

  • IanEWebster Ian Webster (@IanEWebster) reported

    @O2 Hi, you sent me a 6month free Apple Music offer the other day - thanks! But when I added it it was only for 3 months.. I contacted Apple & they said the code was for 3 & suggested contacting you… can you help?

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported

    @O2 I’ve had 4G with you since it was introduced. Obviously it will regularly drop through normal use depending on available signal. Until two weeks ago this notification has never come up and it specifically says O2 has turned it off. It’s not normal.

  • Darrenjmoore Darrenjmoore (@Darrenjmoore) reported

    @O2 It's always been poor slow data and voice calls cutting of now it's unacceptable to point where every 30 seconds or so the voice call cuts out

  • FrnkThHmnBy Frank (@FrnkThHmnBy) reported

    @O2 I was on hold for 30+ mins. Hung up and tried again, this time asked for an upgrade, magically someone answers straight away. Do you just hope people will get bored and endure the terrible signal and customer service for a few more years?

  • joebonthuys Joseph Bonthuys (@joebonthuys) reported

    Hey @O2 any chance you can actually refund me the £209 you’ve stolen from me? Countless phone calls to get it resolved and yet here I am 5 months later and still not a penny from you. Absolutely horrendous customer service! Plus not heard a jot about the complaint I made!

  • 100pcLondoner 40.1%Londoner (@100pcLondoner) reported

    @_Harriet90 @O2 It’s an old policy and doesn’t seem too bad for a high risk teenager’s phone. Wouldn’t ever get it for my own phone esp as many policies don’t even include just losing it, but this one did. Have now concluded the process.

  • alixjones27 Alix ✌️ (@alixjones27) reported

    @O2 being awful already only been with them a week should of stayed with @VodafoneUK!!

  • SuzCEO Suzanne Horner (@SuzCEO) reported

    @O2 yet again, your service is total crap!! I can’t speak to a manager due to COVID!!!! When will people stop using Covid as an excuse for crap service. #shocking