O2

O2 Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 04/21/2024 07:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: St Helens, Bolton, Liverpool, Skelmersdale, Wigan, Warrington, Darwen, Ormskirk, Altrincham, Leigh and Atherton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Internet
United KingdomBolton Total Blackout
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomBolton Total Blackout

Community Discussion

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O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • MissHLVaughan Hannah Vaughan (@MissHLVaughan) reported from Liverpool, England

    @O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my

  • 17jkennedy Jacqualine Kennedy (@17jkennedy) reported from Bryn, England

    It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……

  • bradley_Avery18 bradley (@bradley_Avery18) reported from Liverpool, England

    @O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?

  • Paul19RedTitles Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk

  • Paul19RedTitles Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩

  • CaraBarty Cara Bartlett (@CaraBarty) reported from Liverpool, England

    @O2 it's painful enough holding for 30 mins after being told I was being transferred only to be then cut off by someone shouting down the phone at me. Was going to change my contract but seeing as I'm at the end of my 3 year deal I may consider my options!

  • Hurstchris2102 Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    @carolyn_keenan @O2 @peterkay_co_uk Go directly through gigs and tours. Some more dates added later in 2023. I've just manged 2 get 2 for Sept 2023 in Manchester no problem.

  • Hurstchris2102 Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    Absolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority

  • Nic05508801 Nic & Jack (@Nic05508801) reported from Bolton, England

    @O2 Doesn't surprise me, your service is shocking!!!!!

  • kellyvmckeown Kelly McKeown (@kellyvmckeown) reported from Urmston, England

    @O2 when are you gonna allow people to get back into the priority app this tickets thing has been a right **** show

  • jasonbrownlfc7 Jason (@jasonbrownlfc7) reported from Kirkby, England

    @O2 tried to get Lewis Capaldi O2 priority garden package tickets took me all the way through then unable to purchase? Is there an issue?

  • MattyHenno Matt Henno (@MattyHenno) reported from Warrington, England

    @O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.

  • graceblazys_ grace (@graceblazys_) reported from Bryn, England

    @O2 Hi can I have some help please, it’s not allowing me to send you a DM.

  • Shelo_Mrs 🌸Shelo🌸 (@Shelo_Mrs) reported from Bolton, England

    @O2 why is it IMPOSSIBLE to speak yo somebody about your crappy service & non existent network????? £50 per month for NO SERVICE AT ALL for almost 12 months ! That's £600 shocking company!!

  • MattyHenno Matt Henno (@MattyHenno) reported from Appley Bridge, England

    @O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 I could not use this voucher for coffee due to technical issue. Could you please provide a new one

  • Chris_Mr_T Chris Thompson (@Chris_Mr_T) reported from Chorley, England

    Hi @O2 we’ve been in Blackpool most of the day and have little or no signal until we were leaving. Do you have a known issue, a lack of cell towers or something? We’ve been half a dozen times this year and it’s always the same on 3 different phones.

  • laticsian Ian Gee (@laticsian) reported from Chorley, England

    @O2 You've had a ****** stinker there haven't you. Website down all day for your #O2Priority. Gigs and Tours have allowed people to buy their tickets while your shitshow has allowed 1000's to miss out on tickets. Bravo!

  • james_danson James Danson® (@james_danson) reported from Kirkby, England

    @Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯

  • Matt_Aspden matt aspden 🍂 (@Matt_Aspden) reported from Bolton, England

    @O2 is your payment gateway down? Had several calls to pay my bill, but can’t seem to process and payment on My O2 app

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Hjharris5 Hjharris (@Hjharris5) reported

    @Debzizztweeting @O2 @virginmedia They don’t care! I am disabled and had no signal when I broke down! O2 are just out for profit. I’m leaving.

  • kathpay Kath Pay (@kathpay) reported

    @ribenakat1 @O2 Do you also have a fraud case with them? Their silence is deafening. I don't even know how an account would have been set up in my name - makes me think their procedures are not very stringent. I hope you get resolution.

  • Debzizztweeting Debbie activist blob💙🏳️‍🌈🏳️‍⚧️🥾🌄🇺🇦🧜‍♀️ (@Debzizztweeting) reported

    @O2 I live in Ambleside, the whole village appeared to have no signal until this morning. Fingers crossed 🤞 we'll be able to catch up with missed jobs.

  • SLimpalot Sir Limpalot (@SLimpalot) reported

    @Tankslider @O2 Having similar issues with their "live" chat .... Server keeps disconnecting yet my Internet connection is returning 1130mb🙄

  • sqquelch Squelch 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 🌈 🔥🐲 (@sqquelch) reported

    @jwickhyoung @VodafoneUK I couldn't even load tweets over the weekend at my aunt's house in Dunfermline. The internet doesn't like H+ data in 2023. Thanks @o2. Makes me wonder what I'm paying all this money for when my mobile doesn't work when I'm out and, y'know... mobile.

  • merf89wales Merfyn Evans (@merf89wales) reported

    @O2 @JEALWI Good luck with paying off your device, I’ve been trying to do exactly that for 4 weeks, latest today, 45 minutes of being passed about from dept to dept by staff that have no idea what they are doing. Shocking customer service, the worst I’ve ever experienced

  • PeteyJayD PT. (@PeteyJayD) reported

    Hi @O2 I just called support about my number port. Was told all ports are delayed but can’t say by how long. I asked if that is likely to be days, weeks or months. The answer was “it won’t be months”. So, could be weeks? Meanwhile, no contact or MFA number available. Not great.

  • Hjharris5 Hjharris (@Hjharris5) reported

    @O2 @viktoriadoh This has been an issue for at least four months. Get more staff! Preferably UK based who actually speak English?

  • mcsherlocks Daniel Sherlock (@mcsherlocks) reported

    @O2 how do I make a complaint, as I've tried to contact you a few times today. Assistance all too busy

  • julierawlings julie (@julierawlings) reported

    @O2 I have never used the sim @virginmedia provided me with when I took out the deal. I need to know how to cancel it when the contract is up. I can’t use the app because you keep sending instructions to the sim that I don’t use. Can you help please?