O2

O2 Outage Report in Wigan, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 01/30/2026 09:50

January 30: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Skelmersdale, Altrincham, Bolton and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomSkelmersdale Phone
United KingdomAltrincham Total Blackout
United KingdomAltrincham Phone
United KingdomBolton Phone
United KingdomSt Helens Internet
United KingdomBolton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • LiverpoolMarc Marc Murray (@LiverpoolMarc) reported from Kirkby, England

    @O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @O2 **** off not with O2

  • Claire_journo Claire Hannah (@Claire_journo) reported from Wigan, England

    Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft

  • marykate100 Kate Taylor (@marykate100) reported from Appley Bridge, England

    Surely this is not the kind of customer service you would receive from other brands such as @o2

  • davidbowes80 Dave the deccy (@davidbowes80) reported from St Helens, England

    After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor

  • Ffilly95 Ffi Davies (@Ffilly95) reported from Liverpool, England

    @O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

  • EllieLouisaaa Ellie Louisa 🧜🏻‍♀️🦩💫 (@EllieLouisaaa) reported from Hindley, England

    @O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2

  • LiverpoolMarc Marc Murray (@LiverpoolMarc) reported from Kirkby, England

    @O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    Not happy with @O2 right now, really screwed me over. Gonna be making a complaint when this issue is sorted

  • zakdunstan zak dunstan (@zakdunstan) reported from Westhoughton, England

    Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had

  • goalie310 Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England

    @MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help

  • Alfie_KC RIP Alfie (@Alfie_KC) reported from Bryn, England

    Never been discouraged from upgrading my phone before, perhaps @O2 know something i don't

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 is there any issues with the network in Liverpool

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 have confirmed issues since 12:09 #o2down

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    @O2 Hi, I don’t mind the wait time but when u try and ring through I get told my enquiry can’t be dealf with anybody and then then you hang up the phone

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal

  • pendo86 Dan 🏳️‍🌈🌹🇪🇺 (@pendo86) reported from Prescot, England

    Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Eb_Benny108 Benny The Southern Red... (@Eb_Benny108) reported

    @O2 what's going on with your network in Eastbourne at moment..? Reception is bloody awful so many dead spots, there's 3 off us looking to ditch you and go to @EE 20 years been with o2 recent years been crap.

  • CorbettAndy andrew corbett (@CorbettAndy) reported

    @O2 We’ve now spent the week establishing I don’t know a password I didn’t know I had for my account, and there is still no signal. It’s nothing to do with me or my account: please get the signal restored.

  • EmmaFra86612544 Emma Franco (@EmmaFra86612544) reported

    @O2 Need someone to call me today please got two issues now ongoing for 10 weeks in MY TWO ACCOUNTS AND GETTING NOWHERE THANK YOU KINDLY

  • danmatt99457110 dan matthews (@danmatt99457110) reported

    @RobsonGreen7 @EnglandRugby @O2 marchant was out due to covid till the thursday afternoon so he barely trained, radwan is poor defensively hence not being near the squad, behind haskall-collins and lynagh now.

  • AlastairLiddia1 Alastair Liddiard (@AlastairLiddia1) reported

    @Paul13Ralph @EnglandRugby @O2 I thought Isiekwe went well last week, especially considering his inexperience, but Ewels is fifth banana at best and is only there because everyone else is broken/playing out of position (what IS jones' aversion to picking actual blindside flankers?)

  • RobsonGreen7 Robson Green (@RobsonGreen7) reported

    @EnglandRugby @O2 Ewels terrible. Annoyed No Radwan again. Can’t believe Rafi not getting picked too.

  • blueskies1977 Stephen Pritchard #FBPE (@blueskies1977) reported

    I have always been willing and able to pay the bill but offered no possible way of doing so. To top it off. I get comments like 'well, if you cannot be bothered to pay your bill' from John at O2 debt recovery. What are @O2 proposing to do to deal with this problem? 4/4

  • EmmaFra86612544 Emma Franco (@EmmaFra86612544) reported

    @O2 10 weeks and still waiting on technical dept to activate my account !! Come on sort this out please this should take ONE DAY NOT 10 weeks ! Extremely Poor customer service

  • JakeMoyles1 Jake ✌️ (@JakeMoyles1) reported

    @O2 have got to be the shittest network I’ve ever known. Pay £70 a month for everything to say NO INTERNET CONNECTION. #joke

  • WINSTON74502263 OomLungu Winston 79502263BG (@WINSTON74502263) reported

    @EnglandRugby @O2 Not a bad side considering the raw material available in England