O2

O2 Outage Report in Wigan, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Wigan come from postal codes WN3.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 03/24/2026 02:45

March 24: Problems at O2

O2 is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Bolton, Liverpool, Wigan, Warrington and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Phone
United KingdomBolton Phone
United KingdomLiverpool E-mail
United KingdomWigan Phone
United KingdomWigan Total Blackout
United KingdomWigan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • LiverpoolMarc Marc Murray (@LiverpoolMarc) reported from Kirkby, England

    @O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 is there any issues with the network in Liverpool

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....

  • goalie310 Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England

    @MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    @O2 Make sure all ok with my Date of 4G network 👍

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @O2 **** off not with O2

  • shanklyshop Official Shankly Merchandise (@shanklyshop) reported from Liverpool, England

    @O2 I’m having more issues with this network, possibly the worst network I have ever been on

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 have confirmed issues since 12:09 #o2down

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    Still problems in @O2 @O2AcademyLeeds

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    Not happy with @O2 right now, really screwed me over. Gonna be making a complaint when this issue is sorted

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help

  • LiverpoolMarc Marc Murray (@LiverpoolMarc) reported from Kirkby, England

    @O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    @O2 Hi, I don’t mind the wait time but when u try and ring through I get told my enquiry can’t be dealf with anybody and then then you hang up the phone

  • zakdunstan zak dunstan (@zakdunstan) reported from Westhoughton, England

    Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • antdonn_007 AntDonn (@antdonn_007) reported from Deysbrook, England

    @O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

  • DW26707385 D.W (@DW26707385) reported from Lymm, England

    O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • wendyg4073 wendyg4073 (@wendyg4073) reported

    Ah @O2 another day another rubbish 4g service when oh when are you going to fix it, time for a change after twenty years a customer 🙄

  • cookywook Richard Cook (@cookywook) reported

    @O2 it looks like I've been charged twice for my bill this month, and I can't access any bills in my Billing History online to check what's happened. Can you help?

  • DavidFromRoI David (@DavidFromRoI) reported

    @O2 Hi @o2 email of order received but nothing else: called 2 or 3 times to be told it’s stuck but then your complaints team say it’s not and the won’t cancel it - can you look into it please? I feel like cancelling

  • pickled_tinker Grody🔞 (@pickled_tinker) reported

    @O2 Long story short, I took a 30 say rolling SIM out with you and within 6 months canceled it. You then go and register a 130 debt in my credit file. Complaint has been formally made and knowing full well you won't deal with it, I'll take it to your ADR and the ICO.

  • DaniellaLinds20 Daniella Lindsay (@DaniellaLinds20) reported

    @O2 my phones battery percentage keeps going down really fast and I’ve not even had it a year yet

  • alexxxxx15035 Alexxxxxx (@alexxxxx15035) reported

    @O2 why are you an absolute utter piece of ******* ****? no option to cancel/pay off my contract in your app and 45 mins and counting on hold. **** you and off to @EE I go

  • Lisajolley15 Lisajolley (@Lisajolley15) reported

    @O2 what is going on with this network lately? Honestly o2 used to be an amazing network but the signal is awful lately. My whole household is on o2 and we are all having the same issue. Nobody can hear us on telephone call, internet signal is rubbish. Pls sort this out o2

  • willis_talks Wayne Willis 🇪🇺🏳️‍🌈🌏🌳🎹🎙️🚶‍♂️💡🐾 (@willis_talks) reported

    @O2 how can I speak to an agent? I'm abroad and your customer services options via my O2 are useless.

  • gjmarklew Gareth (@gjmarklew) reported

    Preparing to move house is stressful enough without poor customer service like @O2 whose site sent me around in circles for an hour before an advisor informed me that they can’t accept advance notice of changes in details and @virginmedia whose chat service has a 45 minute wait.

  • hihiimaminorr im not not a minor (@hihiimaminorr) reported

    @O2 the novelty of having no signal is wearing off now, can you reimburse me for the 4 days i’ve had no signal or sim that you SAID IS ACTIVATED. thanks.