O2 outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Leyland, Bolton, and Wigan.

City	Problem Type	Report Time
Leyland	Internet	14 days ago
Bolton	Phone	23 days ago
Bolton	Phone	29 days ago
Wigan	Phone	1 month ago
Wigan	Total Blackout	1 month ago
Wigan	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Mat. (@matpilling) reported 2 minutes ago from Newton-le-Willows, England

  @O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!

• 
  Jess (@jessslee_) reported 2 minutes ago from Walkden, England

  @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

• 
  @TheImageDarling (@TheImageDarlin1) reported 13 minutes ago from Warrington, England

  @O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2

• 
  Dave Pakeman (@davepakey71) reported 14 minutes ago from Burscough, England

  @o2 the worst company for customer service

• 
  Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported 17 minutes ago from St Helens, England

  What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in

• 
  Kaye Willan 🏖🌞 (@kayewillan) reported 21 minutes ago from Tyldesley, England

  @O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?

• 
  Jay Unsworth (@shafterjay) reported 23 minutes ago from Wigan, England

  @O2 is there a issue with your app / website can’t get access

• 
  Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported 28 minutes ago from St Helens, England

  @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

• 
  Dave Walsh (@Davew274) reported 28 minutes ago from Standish, England

  @AntStephen I’m with @O2 and it’s garbage inside the ground

• 
  Nay 🍉 (@NayJDennis) reported 28 minutes ago from Partington, England

  @JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was

• 
  Nay 🍉 (@NayJDennis) reported 29 minutes ago from Partington, England

  @O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!

• 
  Sam (@SamAspinall95) reported 30 minutes ago from Leyland, England

  @O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects

• 
  Lucy Willis (@LucyLoopy86) reported 32 minutes ago from Standish, England

  @O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!

• 
  Jacqueline (@JacquiDarling) reported 33 minutes ago from Bolton, England

  @O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.

• 
  Craig (@CA_Speaky) reported 33 minutes ago from Wigan, England

  @WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service

• 
  Clare Louise Mills (@millswarrior) reported 34 minutes ago from Golborne, England

  Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

• 
  Byron (@ConnorByron2) reported 42 minutes ago from Newton-le-Willows, England

  @O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get

• 
  Shaun Glover (@shaunyg1985) reported 44 minutes ago from Warrington, England

  @virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..

• 
  Ian Parks (@IanParks_) reported 53 minutes ago from Prescot, England

  @O2 sorry I left you for @EE, awful network! 😰😰

• 
  ⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported 56 minutes ago from Bolton, England

  @O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  H #FBPE 🌹#GTTO (@AyUpMaDuck) reported 6 minutes ago

  @O2 hi can someone DM me please, you’ve sent me an email to ring you only it seems to be the PAYG top up line! Need help ASAP!

• 
  emilie sutherland (@emiliesuths1994) reported 10 minutes ago

  @O2 I’m trying to pay off a number of devices and cancel two contracts. I have connected to my account but your Helpdesk is impossible. I’m also unable to do this online, help please.

• 
  Rory (@PriorityBae) reported 10 minutes ago

  @O2 been two days & my new SIM card hasn’t activated on my new phone - any help?

• 
  Not a normal vicar 💙 (@Revdavidgray) reported 13 minutes ago

  @O2 how come my texts never seem to get delivered to a particular number. Yet I receive texts from them ?

• 
  Merenna Wilson (@merennaw) reported 16 minutes ago

  @O2 hi, I’ve recently joined O2 with my PAC from a previous provider, so I could keep the same phone number. With my O2 SIM, the number my phone is calling from is not my previous number. Please can you help? I can’t get through on the phone

• 
  James (@jmcclaf) reported 18 minutes ago

  @gpfradgley @O2 Didn't even know O2 did broadband! I can't get fibre and my sky speeds are awful too!

• 
  Misha (@misha_patel_89) reported 18 minutes ago

  @O2 Hi o2, sorry, the guide hasn’t helped... it’s becoming a hinderance as my mum is unable to receive calls and when making calls the voice quality is terrible.

• 
  Nicky Vignoli (@NicVig) reported 19 minutes ago

  When you start off wanting to call @O2 to get old phone unlocked, then decide to leave during the call because of how bad the automated phone system is, then when your call gets answered they immediately hang up. Trying to talk to @O2 is like banging your head against a wall. 🤬

• 
  Henrietta Evans (@bykerh) reported 20 minutes ago

  @O2 @O2 I have had the most appalling service from your alleged cust serv! Your CS is argumentative and very unfriendly. I have been waiting for a refund for a service I cancelled but am told I won't get two of those months back. Approx 6mnths this has been ongoing -:4984077

• 
  Adam Toms (@adamstoms) reported 21 minutes ago

  @O2 Normally around 15mb down, upload has always been low in the area. Keep getting bumped to 3G as well. I’ve ran diagnostics on the phone and it’s fine. Been like this since December