O2 Outage Report in Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: Bolton, St Helens and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| St Helens |
Internet | |
| Bolton |
Phone | |
| Bolton |
Total Blackout | |
| Liverpool |
Phone | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
Not happy with @O2 right now, really screwed me over. Gonna be making a complaint when this issue is sorted
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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D.W
(@DW26707385) reported
from
Risley, England
Still problems in @O2 @O2AcademyLeeds
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zak dunstan
(@zakdunstan) reported
from
Westhoughton, England
Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@O2 Hi, I don’t mind the wait time but when u try and ring through I get told my enquiry can’t be dealf with anybody and then then you hang up the phone
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal
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Dave the deccy
(@davidbowes80) reported
from
St Helens, England
After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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D.W
(@DW26707385) reported
from
Risley, England
@O2 Make sure all ok with my Date of 4G network 👍
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Boho Beauty
(@Bohobeauty_mcr) reported
@AppleMusic I have a code from @O2 priority for 2 months free apple music subscription which can be applied to my ongoing account. However, when I'm going to apply the code is coming back with 'the code cannot be used on your current subscription' hoping you can help? Thanks
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Dale Watts
(@Extinguisherman) reported
@x_gemma89_x @O2 The network is terrible, better connected ? Only to my bank account! If you look there’s loads of complaints. If they don’t fix it then may retweet your compliant with tags for BBCWatchdog, WhichUk and ofcom. The only way this is getting addressed is by us getting issues known
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Chelsea Fear
(@ChelseaVarney) reported
@O2 can you help please? I want to change my name on my account. A chat advisor said I will need to send documents via mail while your site says I can upload online. However, I can’t see any options to do it on my o2
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𝕄 𝔼 𝕃 👑
(@princessmel_87) reported
@O2 No unfortunately I don't leave my home (health reasons) so I just don't know why it suddenly only gives WiFi option to do the updates never happened last time
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Dale Watts
(@Extinguisherman) reported
@coachman_86 @O2 Hope you not waiting for a call before Xmas 2050. They won’t call and if they do it be load of rubbish and waffle. If they don’t call or don’t satisfy your problem then please think of retweeting complaint using BBCWatchdog, WhichUk and ofcom tags.
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Karl Walford
(@karlwalford1984) reported
@O2 This was no help just took me to the normal o2 automated system
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Red.i.Bled
(@redibled) reported
Mental. Finished paying my handset contract for my iPhone XR with @O2 last month and like a magic wand most websites for this past month take forever to load, if at all, battery runs down quicker and 4G drops out regular. It’s as if they want me to get a new phone….
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Rosa
(@r_you_rosa) reported
@O2 hey @MarkEvansO2 are you sure this is the kind of customer service you want to offer?
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Ian Hopkins
(@Hopk1ns) reported
@O2 Hi. i have a problem with my account in that I am unable to log in. I have done the following 4 thing: 1. Attempted online reset. wont allow me to. 2. Called customer services, spoke to representive who was unable to help. said someone would call....nobody did. (continues)
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cherie hathaway
(@cherielaura) reported
@O2 This is the worst company ive ever come across in my life. I cant wait to leave as a customer. Ridiculous. Cant even make a complaint!!!!!!!