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O2

O2 outages and service status in Wigan, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Wigan, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: St Helens, Skelmersdale, and Bolton.

CityProblem TypeReport Time
St Helens Phone 15 days ago
Skelmersdale Phone 16 days ago
Bolton Phone 27 days ago
Chorley Phone 3 months ago
Leyland Internet 3 months ago
Bolton Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • Andfie
    Andrew Fielding (@Andfie) reported from Bolton, England

    Delighted to announce this household is now an @O2 free zone. Finally rid of their shocking customer service and outrageous roaming fees. #ikeepmyword

  • DW26707385
    D.W (@DW26707385) reported from Lymm, England

    O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday

  • jasonbrownlfc7
    Jason (@jasonbrownlfc7) reported from Kirkby, England

    @O2 tried to get Lewis Capaldi O2 priority garden package tickets took me all the way through then unable to purchase? Is there an issue?

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please

  • thefirkinbar
    The Firkin (@thefirkinbar) reported from Newton-le-Willows, England

    @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

  • JimmyHHart
    James Hart (@JimmyHHart) reported from Wigan, England

    @oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well

  • Dave_Dewy
    Dave Dewy (@Dave_Dewy) reported from Tyldesley, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • KerryOw80160432
    Kerry Owen (@KerryOw80160432) reported from Westhoughton, England

    @O2 hi guys, I've not had a signal for 2 weeks, got a sick relative and a signal, please help!! Post code BL52LF

  • JonHurst15
    ⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported from Bolton, England

    @O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍

  • antdonn_007
    AntDonn (@antdonn_007) reported from Deysbrook, England

    @O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress

  • DodgyValley
    Balcombe (@DodgyValley) reported from Walkden, England

    @O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours

  • MagsLanders1
    Mags (@MagsLanders1) reported from St Helens, England

    @O2 I'm trying to cancel my sim rolling monthly and I'm just getting a run around. I'm not taking a contract with anyone else, don't want to keep my number and at this stage feel all I can do is cancel my payments

  • AlanFarrimond
    Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @Latics1932 @EmmaThommo @PKendrickWIG @skintnortherner I’m the same I’m with @O2 once I leave the supporters club where I get WiFi and enter the DW it all goes blank, nothing, no signal.

  • nuttyhill
    Patrick Veale (@nuttyhill) reported from Warrington, England

    @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

  • matpilling
    Mat. (@matpilling) reported from Newton-le-Willows, England

    @O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!

  • eagleeyedferret
    Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??

  • Wesley08909343
    Wesley (@Wesley08909343) reported from Lymm, England

    @O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay

  • philroue10
    Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

  • kayewillan
    Kaye Willan 🏖🌞 (@kayewillan) reported from Tyldesley, England

    @O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?

  • laticsian
    Ian Gee (@laticsian) reported from Chorley, England

    @O2 You've had a ****** stinker there haven't you. Website down all day for your #O2Priority. Gigs and Tours have allowed people to buy their tickets while your shitshow has allowed 1000's to miss out on tickets. Bravo!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Aehnen_
    SolovAeh (@Aehnen_) reported

    Honestly, @O2 continue to prove to me that they are worst company. They sent me an email to say they tried to contact me to discuss my complaint. My phone never rang but my iPad received a text saying they were going to call me.

  • legraphics
    LE Graphics (@legraphics) reported

    @O2 Great - so the spammers have more responsive customer service than O2?

  • themoogler
    Mitul Chauhan (@themoogler) reported

    @O2 My wife (an O2 customer for over 20 years) lost her phone a few days ago and has tried to replace it but "computer says no". You won't let her buy a new phone because verification is linked to her lost phone. She is stuck in a mad loop. Please help

  • csljohnkirby
    John Kirby (@csljohnkirby) reported

    @Alicetweets @O2 credits of £165 and £54.42 missing been on hold, cut off through security 5 times since 16.17 today, and it is now 18.14 and told that the credits have been moved, but they can not tell me where, and there is no senior person than the rude and obstructive individual I am talking to, and he has lied to me three times during this call, which is mean to be recorded.

  • Aulternator
    Aulternator (@Aulternator) reported

    @O2 I’m trying to spend money on an additional product and you can’t take my money ?? Issue logged 25/06 still no contact, what a great business model you have !!

  • le_crass
    Scott Le Crass (@le_crass) reported

    Appaling service from @O2 - on phone for nearly only to be cut off and not called back

  • leeroyruddell
    leeruddell (@leeroyruddell) reported

    @O2 Done. I look forward to your response about no issues in the area and to turn my phone on and off again 👍🏻

  • silestanix
    Mr H (@silestanix) reported

    @lebara have to say, for a PAYG network you guys have been absolutely brilliant. @O2 have failed me here in the USA since my arrival last Monday but this humble lil PAYG sim has been brilliant since a few days ago.

  • kevinxt
    Kevin Thomas FINSTR 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🇺🇦 (@kevinxt) reported

    @TomTugendhat @O2 We also found that O2 were concentrating 5G in City/Built Up areas. That was 2 years ago, not sure if the roll out is still on going. If you are using mobile at home you can link to your router for a better service. All the best with it 👌

  • TimSEaston
    Tim Easton (@TimSEaston) reported

    So much for @o2 having best network why is you tube struggling to load on my phone in Moseley, Birmingham