O2 Outage Report in Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: Bolton, St Helens and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| St Helens |
Internet | |
| Bolton |
Phone | |
| Bolton |
Total Blackout | |
| Liverpool |
Phone | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Dave Dewy
(@Dave_Dewy) reported
from
Tyldesley, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Geoffrey Clewes
(@GeoffreyClewes) reported
from
Bolton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Byron
(@ConnorByron2) reported
from
Newton-le-Willows, England
@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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⚽️ Jon BWFC Hurst ⚽️
(@JonHurst15) reported
from
Bolton, England
@O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍
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Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Clare Louise Mills
(@millswarrior) reported
from
Golborne, England
Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
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THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
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Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
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Keally
(@kea11y) reported
from
Bolton, England
@O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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Dave Walsh
(@Davew274) reported
from
Standish, England
@AntStephen I’m with @O2 and it’s garbage inside the ground
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Fran Edwards
(@franlatics27) reported
from
Wigan, England
@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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Adam Dumbleton
(@adamdumbleton87) reported
from
Liverpool, England
Hoping someone at @O2 can help me I’m trying to access my
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mel
(@fortis_semper) reported
@O2 Nope, I did switch the number across to O2 from Virgin PAYG but that was back in January 2022 I think. No changes to the account as I haven’t even been able to sign in recently as the texts don’t come through 😞
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𝔈𝔵𝔱𝔯𝔞𝔬𝔯𝔡𝔦𝔫𝔞𝔦𝔯𝔢
(@breezymate) reported
New customer in @o2 and already having issues...
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Paul Anderson 💫🪐
(@acereject) reported
@Ginger_Tucci @O2 Drives me mental that I have absolutely no signal around Central Station radiating out about three blocks. And signal drops out significantly on the rail route around Uddingston and Bellshill.
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Vicky 💙🌈
(@VickyPaver) reported
Wonder why it’s so easy to spend money with @O2 but you need 4 hours and a degree to return an item and change a SIM to pay as you go? Keep getting passed for pillar to post with their messaging service and sit for 25-30 mins on hold on the phone to get nowhere. 😮💨😡😤
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its me maybe
(@JB007700007) reported
@365johnsonTmr @EnglandRugby @O2 I don’t dislike Farrell at 10 but he’s got into a habit of kicking in the opposition 22 even with overlaps. As a centre he’s poor. He’s not quick, certainly isn’t a carrier who’ll suck in a defence and make ground to get over the gain line. He doesn’t bring anything in that spot.
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Jay
(@join4te) reported
@O2 Day 105 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Paul Foreman
(@pauljames87) reported
@O2 im trying to order a 5G sim... I can only seem to order 4G sims. Could you help. Just want to move my number to a sim (currently e sim) ready for new phone.
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Elissia
(@Elissia07577506) reported
@virginmedia @TheBHF @O2 Shocking customer service after being a loyal customer for nearly 20 years have now cancelled #noloyalty
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Keef
(@Kelar71) reported
from
Chippenham, England
45 minute wait to speak to @O2 on phone then cut off. Rubbish service. Sort it out!
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Alex
(@nomdecuisine) reported
Pro tip: don't ask @O2 for a better deal on your current tariff. You'll end up getting your number changed without permission, and @O2 will flat-out refuse to change it back. You'll end the day not being a customer of @O2 and having to find service from another provider.