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O2 outages and service status in Wigan, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Wigan, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: St Helens, Skelmersdale, and Bolton.

CityProblem TypeReport Time
St Helens Phone 1 month ago
Skelmersdale Phone 1 month ago
Bolton Phone 1 month ago
Chorley Phone 3 months ago
Leyland Internet 4 months ago
Bolton Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • Kimbow21
    Mrs K E (@Kimbow21) reported from Bolton, England

    @O2 Hi, yes I’ve spoken to someone but it’s still not sorted out . I’ve to ring back again which is awful. I was sent the wrong phone I sent it back Monday and it’s still not been received . I paid my last phone off so I could upgrade . I’ve been billed fo the wrong phone as well .

  • JimmyHHart
    James Hart (@JimmyHHart) reported from Wigan, England

    @oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well

  • DWATKINSON
    Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    Not happy with @O2 right now, really screwed me over. Gonna be making a complaint when this issue is sorted

  • DodgyValley
    Balcombe (@DodgyValley) reported from Walkden, England

    @O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours

  • franlatics27
    Fran Edwards (@franlatics27) reported from Garswood, England

    @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

  • RichtMUFC99
    Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England

    @Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

  • AnnMarieLewis
    Ann-Marie Lewis (@AnnMarieLewis) reported from St Helens, England

    Getting really annoyed at paying for @O2 data on my phone, when, for the past 3 years I am lucky if it works in the area I live! Always an issue.

  • 6danicalifornia
    Dani Tomlinson 🎶 (@6danicalifornia) reported from Horwich, England

    I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡

  • kea11y
    Keally (@kea11y) reported from Bolton, England

    @O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.

  • DollyBakes
    Rachel Burns (@DollyBakes) reported from Horwich, England

    @The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x

  • J_P_Green
    John Green (@J_P_Green) reported from Bolton, England

    Anyone else had issues with replacement phones via insurance claims with @O2 - reported last week and as of today still no phones in stock even though they receive deliveries daily and also offering no alternatives!

  • DW26707385
    D.W (@DW26707385) reported from Risley, England

    Still problems in @O2 @O2AcademyLeeds

  • AtlasSailing
    🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Bolton, England

    @O2 @o2 Your service in Bolton area has been terrible over recent weeks to the point I am considering leaving. When will this improve??? #badservice #telephone

  • pendo86
    Dan 🏳️‍🌈🌹🇪🇺 (@pendo86) reported from Prescot, England

    Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.

  • Smith_Chris3003
    Christopher smith 🏃🏻‍♂️🏃🏻‍♂️ (@Smith_Chris3003) reported from Eccleston, England

    If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2

  • DWATKINSON
    Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    @O2 are really frustrating me, I need my service restoring but can’t seem to do it right now

  • laticsian
    Ian Gee (@laticsian) reported from Chorley, England

    @O2 You've had a ****** stinker there haven't you. Website down all day for your #O2Priority. Gigs and Tours have allowed people to buy their tickets while your shitshow has allowed 1000's to miss out on tickets. Bravo!

  • _hayleighhxo
    Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, England

    Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?

  • Wesley08909343
    Wesley (@Wesley08909343) reported from Lymm, England

    @O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo

  • CA_Speaky
    Craig (@CA_Speaky) reported from Wigan, England

    @WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jorden05
    Jorden Woellner (@jorden05) reported

    @O2 why can’t i upgrade online, tried to do it on chat and they can’t either keep saying go to a store. No I want to do it online. Help me

  • Shammoz
    Shammoz (@Shammoz) reported

    @missingSanremo @O2 I wouldn';t hold our breath. New sim received 10 days ago, wont activate.. they are next to USELESS and really have Zero customer care. Cancelled it, going to gifgaff.

  • MattHuddyHudson
    Matt Hudson (@MattHuddyHudson) reported

    @O2 trying to upgrade and just keeps saying oops there's a problem?

  • challo_drfc
    Alex (@challo_drfc) reported

    @O2 has got to have the worst signal coverage in England

  • WriterCkelly
    C Kelly (@WriterCkelly) reported

    @O2 I have an existing contract with you.I want to purchase a phone for an O2 SIM given to me by an O2 store.Your online system will not take my payment (funds are there, authorised in app).Your customer service can't find the phone I've picked.noone can take my money apparently

  • fayet16
    Faye Thompson (@fayet16) reported

    Big shout out to Lewis at the @O2 store in Wakefield. I went it to try and pay for my phone repair after 202 couldn't help me and changing my weekend plans to accommodate. Whilst I couldn't get it paid he did everything he could to help me.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    B43 Birmimgham Can you sort out bad internet connection pleaze? @ThreeUKSupport @VodafoneUK ....................... @O2 is fine.

  • MasterKC5
    Master_KC (@MasterKC5) reported

    @Chris_1987 @O2 I never knew things were this bad. Sounds more like the service I used to get from Virgin 🫢

  • Ellengroves
    Ellen Groves (@Ellengroves) reported

    @O2 hi, I’m trying to get something sorted on my account but every time I try to submit the issue it says please try later. Can you help?

  • beerandwine3
    Antoine Dupont propaganda page (@beerandwine3) reported

    @EnglandRugby @O2 If it's not broken, don't fix it.