O2 outages and service status in Wigan, England
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- O2 generated 0 outage signals in the last 24 hours around Wigan, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: St Helens, Skelmersdale, and Bolton.
| City | Problem Type | Report Time |
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Phone | 1 month ago |
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Phone | 2 months ago |
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Phone | 2 months ago |
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Phone | 4 months ago |
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Internet | 4 months ago |
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Phone | 5 months ago |
Community Discussion
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O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Andy (@Andy_TheGrouch) reported from Bryn, England@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
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D.W (@DW26707385) reported from Lymm, EnglandO2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday
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Byron (@ConnorByron2) reported from Newton-le-Willows, England@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
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steven rothwell (@steven_rothwell) reported from Hindley, England@tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal
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Dave Pakeman (@davepakey71) reported from Burscough, England@o2 the worst company for customer service
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James Hart (@JimmyHHart) reported from Wigan, England@oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well
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Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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Sonia (@sonnisamosa) reported from Urmston, England@O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?
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Christopher Hurst (@Hurstchris2102) reported from Leyland, England@carolyn_keenan @O2 @peterkay_co_uk Go directly through gigs and tours. Some more dates added later in 2023. I've just manged 2 get 2 for Sept 2023 in Manchester no problem.
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Daniel Watkinson (@DWATKINSON) reported from Urmston, EnglandSo @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them
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matt aspden 🍂 (@Matt_Aspden) reported from Bolton, England@O2 is your payment gateway down? Had several calls to pay my bill, but can’t seem to process and payment on My O2 app
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Dan 🏳️🌈🌹🇪🇺 (@pendo86) reported from Prescot, EnglandHi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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Sonia (@sonnisamosa) reported from Urmston, England@O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?
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Matt Henno (@MattyHenno) reported from Appley Bridge, England@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
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AntDonn (@antdonn_007) reported from Deysbrook, England@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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Gemma ≅ (@SimpaticoGem) reported from Walkden, EnglandTell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Sarah Pollard (@x_Saz) reported from Bryn, England@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Rachel Burns (@DollyBakes) reported from Horwich, England@The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x
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Christopher smith 🏃🏻♂️🏃🏻♂️ (@Smith_Chris3003) reported from Eccleston, EnglandIf there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2
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Vivienne Newton (@VivienneNewt0n) reported from Bolton, England@O2 £38 for an iPhone 7 handset only in store at Bolton. MyO2 offer is £38 phone and handset. I’m disabled & would have liked support face2face but the assistant said they can’t compete with online deals!! That’s ridiculous! @PiratePaul2705
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Eerik Beeton, MCIM Cmktr (@EerikBeeton) reported@O2 24h later still waiting for service. @EE you got good reception these days?
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Mitch Hirsty (@mitchhirsty) reported@Lucozade3D @O2 Look O2, another person who is getting the same issue when trying to pay the bill. Surely you know this is widespread by now! Sort it out and stop blaming your customers for your mistakes!
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Padge (@fishboygtfc) reported@BennyBlanco22 @O2 @Apple It’s just o2. I left them after about 30 years and ID through the 3 network is so much better. For some reason, 18 months on I get a monthly bill from o2 for zero. More incompetence.
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Keith Jackson 🎗️ (@kjackson1978) reported@kokeshimum @O2 Just spent 10 days in Cyprus. Perfect 5g the whole time. At home I struggle to get a 5G signal and 4G now useless
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Tony Brugnoli (@Bruggers100) reported@kokeshimum @O2 Vodafone just as bad down south, dead spots in and around my hometown, can’t get a phone signal at all at my son’s school. The companies will not invest in infrastructure. You can get a better signal in the Lake District because the infrastructure supports emergencies!
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Dean Noble (@deanyboy80) reported@O2 can you sort out your customer service phone lines!!!!!! I am trying to do an insurance claim for my device and its saying you are open 8am to 8pm weekdays and to call back then, thanks!!! my phone is unusable so can't use the app. so what am I meant to do.
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Lewis (@Lewi_G) reported@MrBananaStand @O2 Ring your bank and tell them you want to cancel a 'Continuous Authority' let them know you've attempted to contact O2 to cancel and you can't as you no longer have access to the account
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richard gibbs (@GibbsRichgibbs1) reported@O2 I’ve been trying to cancel a pay as u go contract my son had for over a year now still paying £25 a month for a phone he hasn’t got not getting anywhere fast keep getting pushed from pillar to post how hard can it be to terminate a contract 😡😡
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alaw mot (@SimonTa44447286) reportedWhats point of having an app if it doesnt work @O2
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RICKY (@Rickyroaster1) reportedToday I received a txt stating my rolling plan had been cancelled and I was put on a PAYG tariff.This is so unprofessional, to change a customers plan without basic communication on WHY?if a card expires O2 should tell customer not change tariff, WTF O2 @O2