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O2

O2 outages and service status in Wigan, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Wigan, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: St Helens, and Skelmersdale.

CityProblem TypeReport Time
St Helens Phone 2 months ago
Skelmersdale Phone 2 months ago
Bolton Phone 2 months ago
Chorley Phone 4 months ago
Leyland Internet 5 months ago
Bolton Phone 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • AnnMarieLewis
    Ann-Marie Lewis (@AnnMarieLewis) reported from St Helens, England

    Getting really annoyed at paying for @O2 data on my phone, when, for the past 3 years I am lucky if it works in the area I live! Always an issue.

  • MattyHenno
    Matt Henno (@MattyHenno) reported from Warrington, England

    @O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.

  • SimpaticoGem
    Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • Matt_Aspden
    matt aspden 🍂 (@Matt_Aspden) reported from Bolton, England

    @O2 is your payment gateway down? Had several calls to pay my bill, but can’t seem to process and payment on My O2 app

  • Chrisg3985
    Chris (@Chrisg3985) reported from Leigh, England

    Anyone else’s #O2Priority gone down? @O2 was fine an hour ago

  • Wesley08909343
    Wesley (@Wesley08909343) reported from Lymm, England

    @O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay

  • DWATKINSON
    Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    Not happy with @O2 right now, really screwed me over. Gonna be making a complaint when this issue is sorted

  • Smith_Chris3003
    Christopher smith 🏃🏻‍♂️🏃🏻‍♂️ (@Smith_Chris3003) reported from Eccleston, England

    If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2

  • AdnyNichols
    Andy Nichols (@AdnyNichols) reported from Horwich, England

    @O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.

  • MattyHenno
    Matt Henno (@MattyHenno) reported from Appley Bridge, England

    @O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please

  • shaunyg1985
    Shaun Glover (@shaunyg1985) reported from Warrington, England

    @virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..

  • Dave_Dewy
    Dave Dewy (@Dave_Dewy) reported from Tyldesley, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Andy_TheGrouch
    Andy (@Andy_TheGrouch) reported from Bryn, England

    @O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.

  • Hurstchris2102
    Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    Absolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority

  • franlatics27
    Fran Edwards (@franlatics27) reported from Garswood, England

    @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

  • jessslee_
    Jess (@jessslee_) reported from Walkden, England

    @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

  • x_Saz
    Sarah Pollard (@x_Saz) reported from Bryn, England

    @O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund

  • VivienneNewt0n
    Vivienne Newton (@VivienneNewt0n) reported from Bolton, England

    @O2 yet again I’m let down by you - ordered an upgrade & chose a phone in stock. Then told the phone was out of stock - but I can’t change my order!! Disabled, going on holiday & needed the phone 😡@PiratePaul2705

  • J_P_Green
    John Green (@J_P_Green) reported from Bolton, England

    Anyone else had issues with replacement phones via insurance claims with @O2 - reported last week and as of today still no phones in stock even though they receive deliveries daily and also offering no alternatives!

  • 6danicalifornia
    Dani Tomlinson 🎶 (@6danicalifornia) reported from Horwich, England

    I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Eva250178
    Tisnov (@Eva250178) reported

    @O2 I have a complaint about one of your stores regarding their terrible customer service. Where do i sent my complaint to?

  • Breeze_16
    Breeze (@Breeze_16) reported

    @O2 getting rid O2 Open discount, really poor decision from the business, have a feeling there will be a mass move to cheaper providers who have better coverage.

  • Rickyroaster1
    RICKY (@Rickyroaster1) reported

    @Richard268422 @O2 O2 have gradually got worse and worse coverage, go outwith towns uts pathetically inadequate and go to scottish boarders, you get practically nothing.These charlatans don't go for best customer coverage,they go for what's the bare minimum we can get away with

  • JohnnyFocal
    Jon Thompson (@JohnnyFocal) reported

    Ok - what has @o2 done to fix their mistake of trying to improve my service by cutting me off? Absolutely nothing - ultimately useless

  • dhegartymusic
    declan hegarty music (@dhegartymusic) reported

    @O2 This is not new.I'm fed up with this topic.i feel the only outcome is for you to ask your supervisors to acknowledge this poor service and stop given me some scrip.I get it.Hear it .know it .But alas, O2 is still rubbish. Please only respond with useful information...No script.

  • ajgbarnes
    Andrew Barnes (@ajgbarnes) reported

    @O2 Just awful, have a travel bolt on, valid for another 20+ days, bill on new cycle and NO WAY of seeing how much data is left now. Too scared to go over limit with data roaming as you'll charge me a fortune. Not good enough.

  • QDragoNaaK
    XDragoNaaK (@QDragoNaaK) reported

    @SofTy0ff @O2 @erxnokami Yo wtf is Eren doing down there

  • SarahWM45
    Sarah H (@SarahWM45) reported

    Through a phone “system” and 3 operators who largely ignored our issue. We’re now on to the Complaints team at @o2. A disproportionate amount of effort to leave a contract they are not fulfilling, without being charged. As we can send a text or receive a call. @MartinSLewis

  • princesstash617
    Tasha 🦄 (@princesstash617) reported

    @O2 the company that ask you a suitable time that call back, ensure or promise to call you back at that time and you never hear anything until you phone again. 5 times now, getting a bit frustrating to say the least.

  • Andrewislington
    Andrew (the *****) (@Andrewislington) reported

    @O2:Our network’s slow because the entire country won’t stop doomscrolling. Ideas? Mel B: Sorted. I’ll pre-record a load of painfully awkward messages telling people to put the phone down and touch grass… then we’ll just rebrand the lag as our brand-new “Scroll Stopper” feature