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O2 outages and service status in Wigan, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Wigan, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • matpilling
    Mat. (@matpilling) reported from Newton-le-Willows, England

    @O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!

  • MagsLanders1
    Mags (@MagsLanders1) reported from St Helens, England

    @O2 I'm trying to cancel my sim rolling monthly and I'm just getting a run around. I'm not taking a contract with anyone else, don't want to keep my number and at this stage feel all I can do is cancel my payments

  • WesleyTwiterD1
    WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England

    100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2

  • AlanFarrimond
    Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere

  • DollyBakes
    Rachel Burns (@DollyBakes) reported from Horwich, England

    @The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x

  • DWATKINSON
    Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    Not happy with @O2 right now, really screwed me over. Gonna be making a complaint when this issue is sorted

  • shaunyg1985
    Shaun Glover (@shaunyg1985) reported from Warrington, England

    @virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..

  • RichtMUFC99
    Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England

    @Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Urmston, England

    @O2 when are you gonna allow people to get back into the priority app this tickets thing has been a right **** show

  • marykate100
    Kate Taylor (@marykate100) reported from Appley Bridge, England

    Surely this is not the kind of customer service you would receive from other brands such as @o2

  • james_danson
    James Danson® (@james_danson) reported from Kirkby, England

    @Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯

  • zakdunstan
    zak dunstan (@zakdunstan) reported from Westhoughton, England

    Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had

  • pendo86
    Dan 🏳️‍🌈🌹🇪🇺 (@pendo86) reported from Prescot, England

    Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.

  • Wesley08909343
    Wesley (@Wesley08909343) reported from Lymm, England

    @O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo

  • Claire_journo
    Claire Hannah (@Claire_journo) reported from Wigan, England

    Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft

  • DamonHoward17
    Damon Howard (@DamonHoward17) reported from Abram, England

    @O2 worst customer service in the world! Absolutely useless!

  • steven_rothwell
    steven rothwell (@steven_rothwell) reported from Hindley, England

    @tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal

  • x_Emma_H_35_x
    Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England

    @O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious

  • _hayleighhxo
    Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, England

    Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?

  • AnnMarieLewis
    Ann-Marie Lewis (@AnnMarieLewis) reported from St Helens, England

    Getting really annoyed at paying for @O2 data on my phone, when, for the past 3 years I am lucky if it works in the area I live! Always an issue.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KopiteinPoland
    KopiteinPoland (@KopiteinPoland) reported

    I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

  • Paulc2nd
    Paul Curry (@Paulc2nd) reported

    @O2 can see the trouble @O2 customers are experiencing but she was just reading, parrot fashion, that she could diagnose it. Have a look at the issues people have wrote on here @O2 and you will realise it's not me !! 😡😡

  • iammajof
    maria met camila ♰ (@iammajof) reported

    @agb_ayline @andreamfloresss How can people be like that? Ariana has never encouraged hate, so seeing some of her fans treat other fans like that is just so sad💔. @O2

  • markfrancis1968
    mark francis (@markfrancis1968) reported

    @O2 yet another letter from a debt collector from a account linked to my number We’ve agreed this is a fraudulent account Despite you telling me you’ve sorted the problem imagine my shock

  • TDHarnetty
    Talib Dean Harnetty (@TDHarnetty) reported

    I was told on the phone that I'd be able to use my allowances in Turkey but I'm getting no data. Roaming is on, data is on, but no mobile data. I'm a Volt customer. Help, please. @O2

  • ThatBloke0101
    Mr H (@ThatBloke0101) reported

    @O2 you claim you have the perfect connection..so why am I getting slow loading times for normal Web pages when in built up areas? Last week at Ashton Gate, Bristol. No signal. Right now, im in Weston-Super-Mare in a trading estate with a god awful signal.

  • shade1964
    pete (@shade1964) reported

    @O2 it’s shocking service no 5g no signal surely you can put masts in these areas !!!!!!

  • NormanL59377696
    Norman Lawson (@NormanL59377696) reported

    Oh great @o2 signal useless in Bromborough area again 😪

  • civicboy40
    Simon Molloy (@civicboy40) reported

    How on earth can it take 4 hours to do a switch up request via chat support , and then they announce there's a 33.02 activation fee but refuse to provide any proof? @O2

  • BluesnJazzxx
    just me (@BluesnJazzxx) reported

    @O2 There’s absolutely no point. O2 know what the issue is but refuse to fix it