O2

O2 Outage Report in Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 04/12/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Liverpool, Warrington, St Helens, Wigan and Bolton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomWarrington Wi-fi
United KingdomLiverpool Phone
United KingdomLiverpool E-mail
United KingdomSt Helens Phone

Community Discussion

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O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • Paul19RedTitles Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩

  • james_danson James Danson® (@james_danson) reported from Kirkby, England

    @Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯

  • graceblazys_ grace (@graceblazys_) reported from Bryn, England

    @O2 Hi can I have some help please, it’s not allowing me to send you a DM.

  • 17jkennedy Jacqualine Kennedy (@17jkennedy) reported from Bryn, England

    It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……

  • MattyHenno Matt Henno (@MattyHenno) reported from Warrington, England

    @O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.

  • Paul19RedTitles Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk

  • Chris_Mr_T Chris Thompson (@Chris_Mr_T) reported from Chorley, England

    Hi @O2 we’ve been in Blackpool most of the day and have little or no signal until we were leaving. Do you have a known issue, a lack of cell towers or something? We’ve been half a dozen times this year and it’s always the same on 3 different phones.

  • MissHLVaughan Hannah Vaughan (@MissHLVaughan) reported from Liverpool, England

    @O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 I could not use this voucher for coffee due to technical issue. Could you please provide a new one

  • Shelo_Mrs 🌸Shelo🌸 (@Shelo_Mrs) reported from Bolton, England

    @O2 why is it IMPOSSIBLE to speak yo somebody about your crappy service & non existent network????? £50 per month for NO SERVICE AT ALL for almost 12 months ! That's £600 shocking company!!

  • Hurstchris2102 Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    Absolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority

  • Nic05508801 Nic & Jack (@Nic05508801) reported from Bolton, England

    @O2 Doesn't surprise me, your service is shocking!!!!!

  • Hurstchris2102 Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    @carolyn_keenan @O2 @peterkay_co_uk Go directly through gigs and tours. Some more dates added later in 2023. I've just manged 2 get 2 for Sept 2023 in Manchester no problem.

  • MattyHenno Matt Henno (@MattyHenno) reported from Appley Bridge, England

    @O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please

  • jasonbrownlfc7 Jason (@jasonbrownlfc7) reported from Kirkby, England

    @O2 tried to get Lewis Capaldi O2 priority garden package tickets took me all the way through then unable to purchase? Is there an issue?

  • kellyvmckeown Kelly McKeown (@kellyvmckeown) reported from Urmston, England

    @O2 when are you gonna allow people to get back into the priority app this tickets thing has been a right **** show

  • Matt_Aspden matt aspden 🍂 (@Matt_Aspden) reported from Bolton, England

    @O2 is your payment gateway down? Had several calls to pay my bill, but can’t seem to process and payment on My O2 app

  • laticsian Ian Gee (@laticsian) reported from Chorley, England

    @O2 You've had a ****** stinker there haven't you. Website down all day for your #O2Priority. Gigs and Tours have allowed people to buy their tickets while your shitshow has allowed 1000's to miss out on tickets. Bravo!

  • bradley_Avery18 bradley (@bradley_Avery18) reported from Liverpool, England

    @O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?

  • CaraBarty Cara Bartlett (@CaraBarty) reported from Liverpool, England

    @O2 it's painful enough holding for 30 mins after being told I was being transferred only to be then cut off by someone shouting down the phone at me. Was going to change my contract but seeing as I'm at the end of my 3 year deal I may consider my options!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RaeRubyRaeK RaeRubyRae (@RaeRubyRaeK) reported

    Why is it so ******* impossible to find a ******* landline number to contact @O2 drives me ******* nuts! I don’t want to speak to help bots, I want a real ******* human on the phone!! 😡😡

  • katejXxx 💫 (@katejXxx) reported

    @O2 Priority app, I clicked redeem and then it just directs to another page and just shows this message. I've never had disney plus or used this extra :)

  • adamhpking Adam King (@adamhpking) reported

    Dropped @O2 phone in the canal. Moving to @ThreeUK. Old network @O2 flatly refusing to supply PAC code other than by text, which of course I can't receive. An hour so far on customer services.

  • SteveVanDang Steve (@SteveVanDang) reported from Stockport, England

    Welp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya

  • kardyology Katherine Hardy🌹 (@kardyology) reported

    @adamhpking @O2 Ugh, the worst network

  • melissar954 Melissa (@melissar954) reported

    @virginmedia @O2 Trust me, don’t go with Virgin. I’ve had no service for 43 days, they schedule appointments and then don’t turn up. Worst customer service, no idea when I’ll get my service back. Still taking my monthly payment though.

  • christianrt Christian Tait 🌳 (@christianrt) reported

    @O2 it just took me 48 minutes on a call with an advisor to set up a new account with you. Should it take that long? Losing the will to live by the end! 🙄 Didn’t help your advisor had to check with a manager whether Greece was in Europe or not (even though I assured her it was!)

  • xdreammachinex 𝑠𝑖𝑎̂𝑛 ♡ (@xdreammachinex) reported

    @O2 how can I find a customer service email address for you? My partner is having issues with his o2 account

  • katejXxx 💫 (@katejXxx) reported

    @O2 Priority app, I clicked redeem and then it just redirects to another page and just shows this message. I've never had disney+ or used this extra :)

  • HRBec2 HR_Bec (@HRBec2) reported

    @O2 trying to find out why I've had no signal for 4 days. No response. How do I cancel my contract please?