O2

O2 Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 03/28/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Leyland, Bolton, Liverpool, Wigan, Warrington and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeyland Internet
United KingdomBolton Phone
United KingdomBolton Phone
United KingdomLiverpool E-mail
United KingdomWigan Phone
United KingdomWigan Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • DodgyValley Balcombe (@DodgyValley) reported from Walkden, England

    @O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours

  • DW26707385 D.W (@DW26707385) reported from Lymm, England

    O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday

  • lindseyjthom Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    Still problems in @O2 @O2AcademyLeeds

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

  • goughy84 Mark Lister (@goughy84) reported from Bolton, England

    @O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks

  • shanklyshop Official Shankly Merchandise (@shanklyshop) reported from Liverpool, England

    @O2 I’m having more issues with this network, possibly the worst network I have ever been on

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....

  • marikapaprik marico (@marikapaprik) reported from Walkden, England

    Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this

  • antdonn_007 AntDonn (@antdonn_007) reported from Deysbrook, England

    @O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    So @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them

  • x_Saz Sarah Pollard (@x_Saz) reported from Bryn, England

    @O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    @O2 are really frustrating me, I need my service restoring but can’t seem to do it right now

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    @O2 Make sure all ok with my Date of 4G network 👍

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • VickiBesley Bez (@VickiBesley) reported

    @O2 can someone please help me. I’m messaging on the app but am getting no response!

  • BDJord BD‼️ (@BDJord) reported

    @O2 your signal is the worst out of every carrier. That is all

  • Davidc75 David Campbell (@Davidc75) reported

    @O2 Does @O2 have any plans to work with @EDI_Airport to try and resolve the issue? Given that it’s Scotlands capital city airport I would think it would be quite important?

  • PlummerZac Zac Plummer (@PlummerZac) reported

    @O2 hi please could you reply about my issues with my SIM card and PAC code. PAC acids was meant to be applied yesterday, seems to have been attempted to be applied today but I’ve had no signal since about midday.

  • VickiBesley Bez (@VickiBesley) reported

    @O2 HELLO? This service is shocking, no new sim yet, number changed over so no service on current provider, can’t make calls as number has switched, being charged when I have no sim, chat in app gets no response. Regretting this already 😡

  • Smith1988Adam Adam Smith 🇬🇧🇺🇦 (@Smith1988Adam) reported

    @O2 Cancel and re-order to home, which I’ve done. But whereas I was supposed to be picking the phone up today, the site suggests I’ll now have to wait another 14 days.

  • k84_kim Kim (@k84_kim) reported

    @PlummerZac @O2 I've not had any signal all evening

  • dannybud84 Danny (@dannybud84) reported

    @O2 theres a mast in my area that isnt working properly and hasnt been for months any idea how i can find an estimated fix date?

  • NicolaPeach 🍑🦋Nicola🦋Peach🦋Peach🦋🍑🦋 (@NicolaPeach) reported

    @O2 please use any other delivery service than DHL!! Ordered phone on Saturday & was told next day delivery. It’s now Tuesday & I still don’t have my phone - DHL lying that they’ve attempted delivery even when I’ve been at home!!

  • THEdavidsteel David Steel (@THEdavidsteel) reported

    @simsyg @O2 I doubt thats down to O2. Have you tried clearing your cache/cookies ? A different browser?