O2

O2 Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 02/19/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Wigan, Liverpool, Warrington, Skelmersdale, Altrincham and Bolton.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Phone
United KingdomLiverpool Internet
United KingdomWarrington Phone
United KingdomSkelmersdale Phone
United KingdomAltrincham Total Blackout
United KingdomAltrincham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • sonnisamosa Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?

  • kea11y Keally (@kea11y) reported from Bolton, England

    @O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.

  • itspaulactually Paul (@itspaulactually) reported from St Helens, England

    Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?

  • ChristineAnn63 Christine Doyle (@ChristineAnn63) reported from Liverpool, England

    @O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?

  • franlatics27 Fran Edwards (@franlatics27) reported from Garswood, England

    @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2

  • JamesRoberts330 James Alan Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙

  • eagleeyedferret Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 2/2 both occasions the call centres were noisy. Call centre operative didn’t speak very god English. Both operatives complaining their systems were slow or not working at all and putting me on hold for long periods.

  • eagleeyedferret Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 Yes the original problem is still not resolved. Can you DM me please to sort it out as I’m not wasting any more time with your shocking overseas call centres. Have you not realised by now they are a false economy?

  • ecsg1798 E Charles (@ecsg1798) reported from Liverpool, England

    @O2 Hello I've an issue with my account and payment

  • 6danicalifornia Dani Tomlinson 🎶 (@6danicalifornia) reported from Horwich, England

    I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡

  • springviewer John Edgar (@springviewer) reported from Wigan, England

    @shafterjay @O2 Now we're paying good money for no service

  • nuttyhill Patrick Veale (@nuttyhill) reported from Warrington, England

    @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

  • Mhamp84 Myles Hampson (@Mhamp84) reported from Hindley, England

    @Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data

  • eagleeyedferret Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??

  • Andy_TheGrouch Andy (@Andy_TheGrouch) reported from Bryn, England

    @O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.

  • emzz6 Emma Springford (@emzz6) reported from St Helens, England

    @GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end

  • greenbhoy1 Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • x_Emma_H_35_x Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England

    @O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious

  • sonnisamosa Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottishSean97 My Arms Are Too Long🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈☮️🇵🇸🇺🇦 (@ScottishSean97) reported

    @O2 I still had full bars it just wouldn't connect, it connected immediately as soon as the call ended it was only during the duration of the call. It's clearly an issue on your side that needs fixed.

  • Si_67 Si (@Si_67) reported

    @O2 It's 2026, and you can't even repair a broken mast in order to restore a mobile phone signal to a village of 17000 people. Reluctantly, PAC obtained. Such a shame after some 30 years of being with your network (Cellnet, BT Cellnet, Genie, O2, Tesco Mobile & Giffgaff). Bye👋

  • Calh48 Cal (@Calh48) reported

    @O2 @DanyeWest82 That’s a joke surely…… if I turn my WiFi network off at home I can’t do anything

  • shivanshuit914 SP (@shivanshuit914) reported

    @O2 Issue is still not resolved, I have a caseID sending it in DM.

  • danarnie Danny Daly-Arnett (@danarnie) reported

    @O2 There is never any issues in the area but it is unusable in my house. Cannot even make phone calls without it cutting out and disconnecting

  • Gamingffc OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported

    @O2 Also, I've not been able to log into my account, since you teamed up with virgin media and me not been able to sign in, red flags a huge sercurity flaw imo, you would be best distancing yourselves away from them, I even tried to sign in to set up to leave your services, I can't even do that, you have locked in customers and they can't get out, so you start and lower bills, is that understood? Not trying to be nasty but £60 is excessive seen as I hardly use any data or buy any add ons @ofcom, also I would appreciate my mobile number not been leaked to bad actors claiming they are you, when they aren't!

  • leemart0e Lee-Martin Salvin (@leemart0e) reported

    @O2 We all have. The problem is the website does not send the OTC even tho it says it does

  • gmwiseman Geoff M Wiseman (@gmwiseman) reported

    @O2 Was instructed to reset new phone to see if that did it , it didn’t. Then advised to do the airplane off for 15 seconds to try and force it to find a network still didn’t. Then your customer service passed around three different people

  • mike9001985 Michael (@mike9001985) reported

    @O2 post code, ng95hn new mast 2 months ago, Both 4g and 5g hesitate and loads slow on any internet site or app, only seems to do this on this mast and its not just my phone, been like this since the new mast got installed, i keep reporting it but nothing gets sorted

  • KitLdn Kit (@KitLdn) reported

    Hey @O2 how much longer am I going to have no internet? I am paying for a service that I haven't received for 5 days now. I'll disclose location in private messaging when ready