O2 outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Ben Winstanley (@Is_Me_Ben) reported 2 minutes ago from Aspull, England

  @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??

• 
  steven rothwell (@steven_rothwell) reported 7 minutes ago from Leigh, England

  @O2 could you tell me why the signal is shockingly bad in Leigh Lancashire

• 
  The Firkin (@thefirkinbar) reported 7 minutes ago from Newton-le-Willows, England

  @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

• 
  Myles Hampson (@Mhamp84) reported 7 minutes ago from Hindley, England

  @Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data

• 
  @TheImageDarling (@TheImageDarlin1) reported 9 minutes ago from Warrington, England

  @O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2

• 
  Reg Hollis (@tudge1988) reported 14 minutes ago from Bolton, England

  @B0LT0NBEAR @OfficialBWFC @O2 That's not the club thats 02 downgrading the signal in all areas of bolton

• 
  Matt Henno (@MattyHenno) reported 15 minutes ago from Warrington, England

  @O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.

• 
  Rachel Burns (@DollyBakes) reported 15 minutes ago from Horwich, England

  @The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X

• 
  Cara Bartlett (@CaraBarty) reported 17 minutes ago from Liverpool, England

  @O2 it's painful enough holding for 30 mins after being told I was being transferred only to be then cut off by someone shouting down the phone at me. Was going to change my contract but seeing as I'm at the end of my 3 year deal I may consider my options!

• 
  Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported 18 minutes ago from Prescot, England

  @Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

• 
  Vivienne Newton (@VivienneNewt0n) reported 19 minutes ago from Bolton, England

  @O2 yet again I’m let down by you - ordered an upgrade & chose a phone in stock. Then told the phone was out of stock - but I can’t change my order!! Disabled, going on holiday & needed the phone 😡@PiratePaul2705

• 
  Danielle Bailey (@DanielleBaileyx) reported 19 minutes ago from Roby, England

  @O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone

• 
  D.W (@DW26707385) reported 19 minutes ago from Lymm, England

  O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday

• 
  Patrick Veale (@nuttyhill) reported 22 minutes ago from Warrington, England

  @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

• 
  Paul Beacon (@PaulBeacon0) reported 40 minutes ago from Roby, England

  I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE

• 
  Christopher smith 🏃🏻‍♂️🏃🏻‍♂️ (@Smith_Chris3003) reported 44 minutes ago from Eccleston, England

  If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2

• 
  Sarah Pollard (@x_Saz) reported 45 minutes ago from Bryn, England

  @O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund

• 
  ⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported 53 minutes ago from Bolton, England

  @O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍

• 
  Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported 57 minutes ago from St Helens, England

  @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

• 
  Lucy Willis (@LucyLoopy86) reported 60 minutes ago from Standish, England

  @O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hannah 💀 (@pilgrim1889) reported 1 minute ago

  @BelfastGiants @O2 🎵 we've got the worst jerseys in the league*🎵 *Several leagues

• 
  Take That, Clouds (@TakeThatClouds) reported 6 minutes ago

  How daft is @O2 customer services? "I need a new eSIM for my replacement phone" "OK, to verify your identity we need to text a code to the phone number linked to your account." "But that's the phone that isn't working. That's why I need a SIM." "Sorry sir, I cannot help you."

• 
  Rob Blagden (@robblagden) reported 7 minutes ago

  @Andywebster You must have got mine as they didn’t send me one - or maybe it’s @o2 network issues!

• 
  Egerton Sinclair (@Eg_a_Sinclair) reported 8 minutes ago

  @O2 Thanks still not showing up, can I check if I’m already paying for this service does that make me unable to get the free month?

• 
  John Melling (@jmellling1895) reported 8 minutes ago

  @O2 @davehpayne It is still not working! O2 are deliberately stopping complaints being made

• 
  Connor ynwa (@pethard_connor) reported 11 minutes ago

  sort your ******* system out you embarssing **** wits @O2

• 
  nico 🏁 (@bombdiggy__) reported 12 minutes ago

  @O2 Kindly **** off. You’ve tried to investigate this so many times and failed then told me if I cancel my contract I’ll need to pay £300 remaining.

• 
  Fish 🐠 (@justfishmate) reported 16 minutes ago

  @O2 you have until Monday to respond to my complaint email, 7 days, per your own terms. After that it goes to court 👍

• 
  Esco (@illmaticmans1) reported 16 minutes ago

  Why has my 5g signal become really bad now my contract is almost up? Now I can’t order food in work because of your **** service an I’m starving. Scamming robbing ***** @O2

• 
  Doughnut Doney (@DoughnutDoney) reported 16 minutes ago

  @O2 hey what's going on with the data coverage....had none to very slow the past 5 hours or so ???