O2 Outage Report in Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: Bolton, Liverpool, St Helens and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| Bolton |
Total Blackout | |
| Liverpool |
Phone | |
| St Helens |
Internet | |
| Bolton |
Phone | |
| Newton-le-Willows |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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bradley
(@bradley_Avery18) reported
from
Liverpool, England
@O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?
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🇬🇷Atlas Sailing🇬🇧
(@AtlasSailing) reported
from
Bolton, England
@O2 @o2 Your service in Bolton area has been terrible over recent weeks to the point I am considering leaving. When will this improve??? #badservice #telephone
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🇬🇷Atlas Sailing🇬🇧
(@AtlasSailing) reported
from
Westhoughton, England
@O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???
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Kelly McKeown
(@kellyvmckeown) reported
from
Urmston, England
@O2 when are you gonna allow people to get back into the priority app this tickets thing has been a right **** show
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
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Christopher Hurst
(@Hurstchris2102) reported
from
Leyland, England
Absolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority
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W Woolfall D
(@OxRoloxW) reported
from
Lymm, England
@O2 keep ok here O2 network
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Jacqualine Kennedy
(@17jkennedy) reported
from
Bryn, England
It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……
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matt aspden 🍂
(@Matt_Aspden) reported
from
Bolton, England
@O2 is your payment gateway down? Had several calls to pay my bill, but can’t seem to process and payment on My O2 app
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grace
(@graceblazys_) reported
from
Bryn, England
@O2 Hi can I have some help please, it’s not allowing me to send you a DM.
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Chris
(@Chrisg3985) reported
from
Leigh, England
Anyone else’s #O2Priority gone down? @O2 was fine an hour ago
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Hannah Vaughan
(@MissHLVaughan) reported
from
Liverpool, England
@O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my
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Chris Thompson
(@Chris_Mr_T) reported
from
Chorley, England
Hi @O2 we’ve been in Blackpool most of the day and have little or no signal until we were leaving. Do you have a known issue, a lack of cell towers or something? We’ve been half a dozen times this year and it’s always the same on 3 different phones.
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Matt Henno
(@MattyHenno) reported
from
Appley Bridge, England
@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
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Nic & Jack
(@Nic05508801) reported
from
Bolton, England
@O2 Doesn't surprise me, your service is shocking!!!!!
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Ben Alexander
(@Ben_Alex_86) reported
from
Roby, England
@O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????
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Christopher Hurst
(@Hurstchris2102) reported
from
Leyland, England
@carolyn_keenan @O2 @peterkay_co_uk Go directly through gigs and tours. Some more dates added later in 2023. I've just manged 2 get 2 for Sept 2023 in Manchester no problem.
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Ian Gee
(@laticsian) reported
from
Chorley, England
@O2 You've had a ****** stinker there haven't you. Website down all day for your #O2Priority. Gigs and Tours have allowed people to buy their tickets while your shitshow has allowed 1000's to miss out on tickets. Bravo!
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
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Matt Henno
(@MattyHenno) reported
from
Warrington, England
@O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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@djandrewforbes
(@djandrewforbes) reported
Shocking customer service from @O2 Was on the phone for more than 45 minutes to try and sort an issue with my wife's phone. No sorted! Think we'll look elsewhere 🤨
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Matthew
(@msmith800) reported
@O2 @Ofcom O2 you are disgrace! I've been promised twice now my recently deceased mothers phone would be disconnected. You even have the audacity to keep texting the phone chasing payment...you cancelled the Direct debit. Awful service!!
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Samantha Blandy
(@26samb) reported
@O2 can you please explain to me why after 3 days and after talking to 3 different people at your company I still have no service on my phone! Not happy 😡
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Suzy King Events
(@suzykingevents) reported
@O2 still waiting to be called or informed Re: my inoperative handset - it’s been with @O2 for 6 weeks now and no comms - the most disappointing and shocking customer service , or lack of ..
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Tracy Bull
(@tracy_lou84) reported
@O2 no signal in Dymchurch at all. Your status checker just says the network can be busy at this time. Is there a problem with the local mast?
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Fairley's
(@FairleysUK) reported
@O2 your high level customer service is TERRIBLE. I’ve been cut off, lied too and misled today and that’s from your complaints team. If you keep treating customers badly you’ll no have a business. What’s @VodafoneUK ‘s phone number?
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Gregg
(@Greggd86) reported
@O2 your O2 customer services have left me no other option but to try write on Social Media. Your customer services service is appalling. You do not want to help anyone. I've made 4 complaints via your CS and not had one single response. Not a happy customer.
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Ali Watson.
(@Ali50462238) reported
@O2 very dodgy network,
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xp
(@just_1xp) reported
Honestly @O2 The signal in the USA provided via @TMobile is absolutely abysmal!!! Constantly no signal or 3G or 4G !!! I left @ThreeUK hoping for better signal and it’s shockingly bad at home and here in the states!!! Shouldn’t have to turn data on/off all day to get signal! 😡
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Miles Halley
(@MilesHalley) reported
@O2 your website is so crap that it can't even accept payments how you have a sustainable business is beyond belief