O2 Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (31%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: Leyland, Bolton, Wigan, and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland
|
Internet | 5 days ago |
|
Bolton
|
Phone | 14 days ago |
|
Bolton
|
Phone | 20 days ago |
|
Wigan
|
Phone | 28 days ago |
|
Wigan
|
Total Blackout | 1 month ago |
|
Wigan
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Craig Parry (@craigparry85) reported from Kirkby, England@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Jay Unsworth (@shafterjay) reported from Wigan, England@O2 is there a issue with your app / website can’t get access
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Mat. (@matpilling) reported from Newton-le-Willows, England@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Kaye Willan 🏖🌞 (@kayewillan) reported from Tyldesley, England@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?
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Nay 🍉 (@NayJDennis) reported from Partington, England@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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Shaun Glover (@shaunyg1985) reported from Warrington, England@virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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@TheImageDarling (@TheImageDarlin1) reported from Warrington, England@O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2
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Daniel Watkinson (@DWATKINSON) reported from Urmston, England@O2 are really frustrating me, I need my service restoring but can’t seem to do it right now
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Lucy Willis (@LucyLoopy86) reported from Standish, England@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Danielle Bailey (@DanielleBaileyx) reported from Roby, England@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, EnglandWhat’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
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Daniel Watkinson (@DWATKINSON) reported from Urmston, EnglandSo @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them
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Ian Parks (@IanParks_) reported from Prescot, England@O2 sorry I left you for @EE, awful network! 😰😰
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Mark Lister (@goughy84) reported from Bolton, England@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
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Sam (@SamAspinall95) reported from Leyland, England@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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Nay 🍉 (@NayJDennis) reported from Partington, England@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Klonowski (@LauraKlonowski) reported@O2 Hi, do you know how long it will take for a local phone mast to be fixed? It's now been over 48 hours and I still have no service and can only use my phone if it is connected to WiFi, but cannot make calls or receive SMS
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Lynn Nicholls (@LynnEducation) reportedAbsolutely hate @O2 - stupid app that keeps trying to link to Virgin Media. I can’t wait to get my code to move to Vodafone. No wonder you’re losing business with over complicated apps and expensive tariffs! 👋 o2.
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Laura Klonowski (@LauraKlonowski) reported@O2 Hi, do you know how long it will take for a local phone mast to be fixed? It's now been over 48 hours and I still have no service and can only use my phone if it is connected to WiFi, but cannot make calls or receive SMS
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Laura Klonowski (@LauraKlonowski) reported@O2 Hi, do you know how long it will take for a local phone mast to be fixed? It's now been over 48 hours and I still have no service and can only use my phone if it is connected to WiFi, but cannot make calls or receive SMS
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Lynn Nicholls (@LynnEducation) reportedAbsolutely hate @O2 - stupid app that keeps trying to link to Virgin Media. I can’t wait to get my code to move to Vodafone. No wonder you’re losing business with over complicated apps and expensive tariffs! 👋 o2.
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Lynn Nicholls (@LynnEducation) reportedAbsolutely hate @O2 - stupid app that keeps trying to link to Virgin Media. I can’t wait to get my code to move to Vodafone. No wonder you’re losing business with over complicated apps and expensive tariffs! 👋 o2.
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Laura Klonowski (@LauraKlonowski) reported@O2 Hi, do you know how long it will take for a local phone mast to be fixed? It's now been over 48 hours and I still have no service and can only use my phone if it is connected to WiFi, but cannot make calls or receive SMS
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I love God (@YamaEmilie) reportedIt has been brought to my attention that @O2 is doing a number on their customer , I may need to part ways of them if their price is too high . The government isn’t increasing our salaries so we must go where it’s cheaper .
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Lynn Nicholls (@LynnEducation) reportedAbsolutely hate @O2 - stupid app that keeps trying to link to Virgin Media. I can’t wait to get my code to move to Vodafone. No wonder you’re losing business with over complicated apps and expensive tariffs! 👋 o2.
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Lynn Nicholls (@LynnEducation) reportedAbsolutely hate @O2 - stupid app that keeps trying to link to Virgin Media. I can’t wait to get my code to move to Vodafone. No wonder you’re losing business with over complicated apps and expensive tariffs! 👋 o2.