O2 Outage Report in Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: Skelmersdale, Altrincham, Bolton and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Phone | |
| Altrincham |
Total Blackout | |
| Altrincham |
Phone | |
| Bolton |
Phone | |
| St Helens |
Internet | |
| Bolton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Hannah Vaughan
(@MissHLVaughan) reported
from
Liverpool, England
@O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my
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Matt Henno
(@MattyHenno) reported
from
Appley Bridge, England
@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 I could not use this voucher for coffee due to technical issue. Could you please provide a new one
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Christopher Hurst
(@Hurstchris2102) reported
from
Leyland, England
Absolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority
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bradley
(@bradley_Avery18) reported
from
Liverpool, England
@O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?
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Chris Thompson
(@Chris_Mr_T) reported
from
Chorley, England
Hi @O2 we’ve been in Blackpool most of the day and have little or no signal until we were leaving. Do you have a known issue, a lack of cell towers or something? We’ve been half a dozen times this year and it’s always the same on 3 different phones.
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Ann-Marie Lewis
(@AnnMarieLewis) reported
from
St Helens, England
Getting really annoyed at paying for @O2 data on my phone, when, for the past 3 years I am lucky if it works in the area I live! Always an issue.
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Ian Gee
(@laticsian) reported
from
Chorley, England
@O2 You've had a ****** stinker there haven't you. Website down all day for your #O2Priority. Gigs and Tours have allowed people to buy their tickets while your shitshow has allowed 1000's to miss out on tickets. Bravo!
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James Danson®
(@james_danson) reported
from
Kirkby, England
@Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯
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matt aspden 🍂
(@Matt_Aspden) reported
from
Bolton, England
@O2 is your payment gateway down? Had several calls to pay my bill, but can’t seem to process and payment on My O2 app
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Cara Bartlett
(@CaraBarty) reported
from
Liverpool, England
@O2 it's painful enough holding for 30 mins after being told I was being transferred only to be then cut off by someone shouting down the phone at me. Was going to change my contract but seeing as I'm at the end of my 3 year deal I may consider my options!
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
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Mags
(@MagsLanders1) reported
from
St Helens, England
@O2 I'm trying to cancel my sim rolling monthly and I'm just getting a run around. I'm not taking a contract with anyone else, don't want to keep my number and at this stage feel all I can do is cancel my payments
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grace
(@graceblazys_) reported
from
Bryn, England
@O2 Hi can I have some help please, it’s not allowing me to send you a DM.
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Jason
(@jasonbrownlfc7) reported
from
Kirkby, England
@O2 tried to get Lewis Capaldi O2 priority garden package tickets took me all the way through then unable to purchase? Is there an issue?
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🌸Shelo🌸
(@Shelo_Mrs) reported
from
Bolton, England
@O2 why is it IMPOSSIBLE to speak yo somebody about your crappy service & non existent network????? £50 per month for NO SERVICE AT ALL for almost 12 months ! That's £600 shocking company!!
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Nic & Jack
(@Nic05508801) reported
from
Bolton, England
@O2 Doesn't surprise me, your service is shocking!!!!!
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Reg Hollis
(@tudge1988) reported
from
Bolton, England
@B0LT0NBEAR @OfficialBWFC @O2 That's not the club thats 02 downgrading the signal in all areas of bolton
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Kelly McKeown
(@kellyvmckeown) reported
from
Urmston, England
@O2 when are you gonna allow people to get back into the priority app this tickets thing has been a right **** show
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Matt Henno
(@MattyHenno) reported
from
Warrington, England
@O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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K B
(@koolmacher) reported
@O2 Unsurprisingly It doesn't work I just get message reading 'failed to send'
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Andrew Nurmey
(@Nurns00) reported
@O2 my father has recently passed away. Please can tell me where we stand with youself as we would like to keep the number. Are we allowed to cancel due to him passing With no cost and port the number. Here financial situation has changed greatly.Any help would be really appreciated.
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Samantha G
(@SamCamLlamClam) reported
@koolmacher @O2 Did you get a resolution @koolmacher? I’ve been trying to contact o2 for days. They told me to contact Virgin. Virgin said I need o2! Feel like crying.
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Muscles Beats
(@MusclesBeats) reported
@O2 I would like to make a complaint please.
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Carl Spencer
(@csdspencer) reported
@O2 For nearly two weeks I have had really poor signal on data and signal. Needs sorting ASAP, to the point I can't use my phone!
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Nath
(@NathFerguson) reported
@O2 why do you think offering 0.88mb data speed is acceptable I can’t do nothing as your data speed is soo slow how is that acceptable considering the amount you charge is expensive id expect better but nothing changes
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Wellsie
(@Tweeter_Of_Two) reported
@O2 It's more like the relief you feel when you realise you can cancel your o2 contract for free and leave the crap network.
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Matt
(@MattHardy89) reported
@O2 I am talking to live chat as im not paying my bill until i get signal consistently for just 1 day, when did o2 get soo bad
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Mark Foster
(@paradestores) reported
@Oliver___Brett @EnglandRugby @O2 Dupont is going to show him how it's done. JVP is far too slow and too weak to be in this role at international level.
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BRIAN APALE SU
(@brianapalesu) reported
@O2 i CANNOT send a message... inbox. no idea why. Can anyone help me check my unpaid amount? The account when I log in says ALL paid but I got a notice of unpaid..PLS HELP URGENT