O2 Outage Report in Wigan, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at O2
O2 is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: Bolton, Liverpool, St Helens and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Total Blackout | |
| Liverpool |
Phone | |
| St Helens |
Internet | |
| Bolton |
Phone | |
| Newton-le-Willows |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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Keally
(@kea11y) reported
from
Bolton, England
@O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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Dani Tomlinson 🎶
(@6danicalifornia) reported
from
Horwich, England
I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
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Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
-
Fran Edwards
(@franlatics27) reported
from
Wigan, England
@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
-
Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
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Dave Dewy
(@Dave_Dewy) reported
from
Tyldesley, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
-
Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?
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⚽️ Jon BWFC Hurst ⚽️
(@JonHurst15) reported
from
Bolton, England
@O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍
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Geoffrey Clewes
(@GeoffreyClewes) reported
from
Bolton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?
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Clare Louise Mills
(@millswarrior) reported
from
Golborne, England
Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ben lavington
(@Benlavo) reported
@O2 i work in Canterbury, postcode CT2 0BW but signal is always patchy. Is there any improvements in that area due to be Made
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Katie ✨
(@foxinthemist) reported
@EmilyMorritt @O2 Uhhhh… @O2? Why you lettin a sis down like this? 🥺
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Jo Hunt
(@Mutley1974) reported
@O2 Thank you , hubby is already switched to you at your Taunton store, amazing service from Myles. Unfortunately, I am stuck with @VodafoneUK for another year 😕
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Laura
(@Bun_80) reported
Have received the worst customer service from @O2 I have 2 phone account under my name. Tried to upgrade they paid off the wrong number. Now they won’t give me my money back. Been trying for 5 weeks and still nothing. Ombudsman now involved!!! Don’t use @O2
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Kirstie. x
(@kirstie_xxo) reported
@O2 can someone DM me regarding an upgrade? Cant get anyone on your help chat
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Jo Hunt
(@Mutley1974) reported
@VodafoneUK @VodafoneUK loyal customer for over 10 years ,multiple contracts spending over £150 no longer want my money as my credit took a knock !! obviously loyalty only works one way !! Off to @O2 who are much nicer !!
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Alli Segosime Razak
(@razak_alli) reported
Over 20mins of intl calls & @giffgaff charged me less than £2. I don't miss the DARK days when @O2 will charge me £5 4 calls not up to 5mins. Plus a very stressful customer service. @O2 legit charged £15 and gave me 15G😭. A week later giffgaf offered 100G for £20. DARK DAYS
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Don't Have Nightmares...
(@DntHavNigtmares) reported
@O2 Aye, fantastic but you've still not replied to the original tweet; Is it appropriate behaviour for a member of your payment management service to tell you that your family could pay your late bill, while you've been seriously ill in hospital?
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Don't Have Nightmares...
(@DntHavNigtmares) reported
@O2 Since it doesn't look like you're going to get back to me thos year, do you fancy telling me how I can make a proper complaint and advise on how I can go about leaving you?
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Ben Isontheroof
(@BenIsOnTheRoof) reported
@O2 I have been with Vodafone for 18 years, never had a problem with the product or customer service. I left for a deal with o2 which I haven't even received yet and already I have issues. You have failed to switch my old number and trying to contact someone is impossible!..