O2 outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Chorley, Leyland, Bolton, and Wigan.

City	Problem Type	Report Time
Chorley	Phone	5 days ago
Leyland	Internet	26 days ago
Bolton	Phone	1 month ago
Bolton	Phone	1 month ago
Wigan	Phone	2 months ago
Wigan	Total Blackout	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Kate Taylor (@marykate100) reported 52 seconds ago from Appley Bridge, England

  Surely this is not the kind of customer service you would receive from other brands such as @o2

• 
  Ann-Marie Lewis (@AnnMarieLewis) reported 5 minutes ago from St Helens, England

  Getting really annoyed at paying for @O2 data on my phone, when, for the past 3 years I am lucky if it works in the area I live! Always an issue.

• 
  Gemma ≅ (@SimpaticoGem) reported 6 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Emma Heyes (@x_Emma_H_35_x) reported 7 minutes ago from St Helens, England

  @O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious

• 
  Nay 🍉 (@NayJDennis) reported 10 minutes ago from Partington, England

  @O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!

• 
  Sam (@SamAspinall95) reported 13 minutes ago from Leyland, England

  @O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects

• 
  Nay 🍉 (@NayJDennis) reported 16 minutes ago from Partington, England

  @JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was

• 
  🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported 21 minutes ago from Westhoughton, England

  @O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???

• 
  Alan Farrimond (@AlanFarrimond) reported 24 minutes ago from Wigan, England

  @NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere

• 
  Andy (@Andy_TheGrouch) reported 27 minutes ago from Bryn, England

  @O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.

• 
  Geoffrey Clewes (@GeoffreyClewes) reported 28 minutes ago from Bolton, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Paul Beacon (@PaulBeacon0) reported 28 minutes ago from Roby, England

  I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE

• 
  Jason (@jasonbrownlfc7) reported 30 minutes ago from Kirkby, England

  @O2 tried to get Lewis Capaldi O2 priority garden package tickets took me all the way through then unable to purchase? Is there an issue?

• 
  James Hart (@JimmyHHart) reported 37 minutes ago from Wigan, England

  @oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well

• 
  Craig Parry (@craigparry85) reported 38 minutes ago from Kirkby, England

  @O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!

• 
  Mrs K E (@Kimbow21) reported 40 minutes ago from Bolton, England

  Please help me @O2 I’ve been trying to get through on the phone since Thursday . I was sent the wrong phone on my upgrade I’m being charged for it . I have sent it back and have prove . Many thanks 🙏

• 
  Lucy Willis (@LucyLoopy86) reported 40 minutes ago from Standish, England

  @O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!

• 
  @TheImageDarling (@TheImageDarlin1) reported 51 minutes ago from Warrington, England

  @O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2

• 
  Daniel Watkinson (@DWATKINSON) reported 51 minutes ago from Urmston, England

  Not happy with @O2 right now, really screwed me over. Gonna be making a complaint when this issue is sorted

• 
  Gemma ≅ (@SimpaticoGem) reported 58 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kẹ́hìndé O.C. Robert (@bomaken) reported 2 minutes ago from Ratho Station, Scotland

  @O2 has the worst customer service ever encountered.

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 8 minutes ago

  @O2 Over the email a complaint and I'm still waiting @Ofcom Will be contacted ****

• 
  Sarah Devlin (@sar0dev) reported 8 minutes ago

  @O2 visiting family in Wolverhampton and your signal is abysmal. One bar of 5g if I’m lucky. Are there any plans to improve this??

• 
  Drew Grant (@drewsy92) reported 9 minutes ago

  Every single month I have trouble accessing the my o2 app, since it’s became virgin media! Absolute joke can never pay my bill in time because of it, doesn’t let me sign in even though the details are correct!! Shouldn’t have to phone up every month to sort it! @O2 @virginmedia

• 
  Darren Coomer (@coomerdarren) reported 10 minutes ago

  @O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!

• 
  Darran MacMaster (@DarranMacm95394) reported 14 minutes ago

  @tescomobile @O2 why is the mobile network so bad in crawley? Barely get any decent signal to check emails or online content.

• 
  Lucia (@LadyLucia05) reported 17 minutes ago

  @O2 tried to sort out a new phone S25FE at me local store, CS was useless tried to make a complaint got nowhere, walked into @SamsungUK liverpool one, spoke to Matthew walked out with S26, time to change my mobile provider aswell I think

• 
  Fiona Hughes (@jambosgirl) reported 18 minutes ago

  @O2 live chat is terrible!

• 
  Uptown entertainment discos (@Uptowndiscos) reported 19 minutes ago

  @O2 Is there somebody I can speak to which isn't an Indian call centre please to discuss this ?as I'm going from pillar to post since January and not a happy O2 business customer. Been with you 13 years and never been treated this badly

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 21 minutes ago

  @O2 Like I said I have made a formal complaint 02 directly. They have a set amount of time to respond before I take it to @Ofcom if you have call centers overseas make sure the we can understand them. Refusing the 14 day change of mind is illegal fortunately, this is gonna cost £££££