O2

O2 Outage Report in Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 12/31/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: St Helens, Bolton and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Internet
United KingdomBolton Phone
United KingdomBolton Total Blackout
United KingdomLiverpool Phone
United KingdomSt Helens Internet
United KingdomBolton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • ConnorByron2 Byron (@ConnorByron2) reported from Newton-le-Willows, England

    @O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get

  • LiverpoolNat1 N Nicholas (@LiverpoolNat1) reported from Liverpool, England

    @O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇

  • ImTHORNx THORNx (@ImTHORNx) reported from Liverpool, England

    @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

  • CA_Speaky Craig (@CA_Speaky) reported from Wigan, England

    @WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • millswarrior Clare Louise Mills (@millswarrior) reported from Golborne, England

    Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

  • shafterjay Jay Unsworth (@shafterjay) reported from Wigan, England

    @O2 is there a issue with your app / website can’t get access

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.

  • shaunyg1985 Shaun Glover (@shaunyg1985) reported from Warrington, England

    @virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽

  • adamdumbleton87 Adam Dumbleton (@adamdumbleton87) reported from Liverpool, England

    Hoping someone at @O2 can help me I’m trying to access my

  • jessslee_ Jess (@jessslee_) reported from Walkden, England

    @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

  • davepakey71 Dave Pakeman (@davepakey71) reported from Burscough, England

    @o2 the worst company for customer service

  • Davew274 Dave Walsh (@Davew274) reported from Standish, England

    @AntStephen I’m with @O2 and it’s garbage inside the ground

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    @O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon

  • JacquiDarling Jacqueline (@JacquiDarling) reported from Bolton, England

    @O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.

  • JonHurst15 ⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported from Bolton, England

    @O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Paul56200736 Paul56200736 (@Paul56200736) reported

    @Dcwt2010 @O2 Yes it looks like this is the form for leaving o2. . Is there somewhere on the o2 website to give you a pac code from another network or do we have to phone o2 support?

  • kimmyj64 Kim (@kimmyj64) reported

    @O2 Yes I’m aware there is a problem with the mast but this is 2 days now with no signal, it’s not really good enough is it!?

  • Smig3108 Lee Smith (@Smig3108) reported

    @virginmedia @O2 No we can’t. TV, broadband and phone all down. No answer on customer service line. Asks to call back we’re busy and line goes dead. Second largest communications company who can’t communicate.

  • NikToner Nik Toner (@NikToner) reported

    @O2 @O2 Great customer service you ask me to direct message you. So I do then you just ignore it and yet again I find myself having to phone O2 as you have switched the Data off on my phone after promising yesterday you wouldn’t until this had all been resolved.

  • CinderellaToes Dano (@CinderellaToes) reported

    Hi @O2, seems I have the same problem as lots of people - I ordered an IN STOCK Samsung S21, only to be told 30 minutes later it was OUT OF STOCK, and you have given me no update since. I have no working phone currently #notahappybunny

  • TBarnesGrasmere Tom Barnes (@TBarnesGrasmere) reported

    @O2 no service for 4 days and absolutely nothing offered as way of an apology. Customer service/satisfaction shocking

  • helenr35 Helen (@helenr35) reported

    @callmeprimey @O2 I use O2 recycle for years usually in the store. I’ve had any issues before now. It’s a well known fact people are being misinformed there’s an error on their phones when there is not. It’s an utter disgrace!

  • jasongclcgb Jason Greenwood MBE (@jasongclcgb) reported

    @O2 Signal in Redcar is so slow at TS10 4. Dropping to Edge some times. Even with Virgin Media on another device it’s poor. Website says congestion, but it’s been like this for a week now!

  • LeePennington18 Lee (@LeePennington18) reported

    @virginmedia @O2 Have you got a time scale on how long the TV an Internet is going to be down for

  • ScottishBoy23 Christopher Johnstone (@ScottishBoy23) reported

    @O2 chat service is absolutley useless unavailable for the past 2 days cant get through to anyone about my bill 😡