O2 Outage Report in Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: Leyland, Bolton, and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 10 days ago |
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Phone | 18 days ago |
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Phone | 24 days ago |
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Phone | 1 month ago |
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Total Blackout | 1 month ago |
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Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Dave the deccy (@davidbowes80) reported from St Helens, EnglandAfter being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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John Green (@J_P_Green) reported from Bolton, EnglandAnyone else had issues with replacement phones via insurance claims with @O2 - reported last week and as of today still no phones in stock even though they receive deliveries daily and also offering no alternatives!
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Wesley (@Wesley08909343) reported from Lymm, England@O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo
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Dan 🏳️🌈🌹🇪🇺 (@pendo86) reported from Prescot, EnglandHi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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Mrs K E (@Kimbow21) reported from Bolton, EnglandPlease help me @O2 I’ve been trying to get through on the phone since Thursday . I was sent the wrong phone on my upgrade I’m being charged for it . I have sent it back and have prove . Many thanks 🙏
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Alan Farrimond (@AlanFarrimond) reported from Wigan, England@O2 No we don’t only have problems on match days as I’ve feed back to you previously. There’s no signal there all the time. You keep asking the same questions and keep telling us you’re working on up dating the mast but nothing changes.
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Alan Farrimond (@AlanFarrimond) reported from Wigan, England@NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere
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RIP Alfie (@Alfie_KC) reported from Bryn, EnglandNever been discouraged from upgrading my phone before, perhaps @O2 know something i don't
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Ellie Louisa 🧜🏻♀️🦩💫 (@EllieLouisaaa) reported from Hindley, England@O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2
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Mrs K E (@Kimbow21) reported from Bolton, England@O2 Hi, yes I’ve spoken to someone but it’s still not sorted out . I’ve to ring back again which is awful. I was sent the wrong phone I sent it back Monday and it’s still not been received . I paid my last phone off so I could upgrade . I’ve been billed fo the wrong phone as well .
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James Hart (@JimmyHHart) reported from Wigan, England@oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well
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Christopher smith 🏃🏻♂️🏃🏻♂️ (@Smith_Chris3003) reported from Eccleston, EnglandIf there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2
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Alan Farrimond (@AlanFarrimond) reported from Wigan, England@oSimplyStuart @PKendrickWIG @EmmaThommo @livesey99 @kevwafc @eaststandchris @johndanbatch @skintnortherner @O2 @DWStadium A month or so ago @o2 said they’d carried out work on the mast @DWStadium and that the reception should’ve improved, it hasn’t!!! there’s absolutely no signal at all inside the stadium!!!
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Andrew Fielding (@Andfie) reported from Bolton, EnglandDelighted to announce this household is now an @O2 free zone. Finally rid of their shocking customer service and outrageous roaming fees. #ikeepmyword
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Lesley (@Eclipse12002) reported from Wigan, England@sharper040 @basher5000 @oSimplyStuart @O2 @DWStadium @LaticsOfficial I’m Vodafone, I never have any problems 🤔
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Kate Taylor (@marykate100) reported from Appley Bridge, EnglandSurely this is not the kind of customer service you would receive from other brands such as @o2
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Daniel Watkinson (@DWATKINSON) reported from Urmston, England@O2 Hi, I don’t mind the wait time but when u try and ring through I get told my enquiry can’t be dealf with anybody and then then you hang up the phone
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Wesley (@Wesley08909343) reported from Lymm, England@O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay
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Claire Hannah (@Claire_journo) reported from Wigan, EnglandPostman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Johnson (@mark_pbs) reported@O2 Okay, I'll try that another time if I have this problem! If not I'll go back to EE 😜
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Kellie Scott (@mum_of_pooches) reported@O2 terrible customer service, snarky call handlers who are just rude. Do better. I pay enough.
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enkaytee (@enkaytee) reportedHi @O2 - we have 2 SIMs registered with you and VM broadband. Applied for Volt a couple of weeks ago and got the confirmation email today. One SIM and the VM broadband have had the upgrades applied, but the other SIM hasn’t. Can you help? Thanks…
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Swim_Bike_Run_Jane 💙 (@running_jane) reported@virginmedia @O2 I’ve been an O2 customer for over 10 years & VM customer for about 3 yrs. Virgin Media broadband has been weak & has never covered my home fully. Despite me asking for new booster pods these have never been received. I’ve poor broadband service that I cannot get out of
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SSaiyanDad (@SuperDad1985) reported@O2 hi I need abit of help. As I thought o2 reward was set up on the phone that my daughter uses and it wasn't.
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Mrs Moore-Holliday (@MrsM__H) reported@O2 Hi! Issue still unresolved and unanswered
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DrRevus (@DrRevus) reportedHi @O2 and @virginmedia I am a customer for both of you but when I check it says I am not eligible for your Volt deal, I have broadband and O2 mobile phone(s), can I ask what’s going on please!?
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Melanie DayasenaLowe (@MDayasenaLowe) reported@O2 I can't view my Odeon code. It just says this voucher has been used but I didn't note down the code
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Des Thomas (@des_ward) reportedHi @O2 I’m having issues with linking to #Volt because the forenames used for my VM and o2 accounts are different (one is the shortened form and the other the longer, formal format). I’ve been told that you can help in the background - is that true?
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AVFCFan123 (@AvfcFan123) reported@O2 my 4g signal is really poor today, usually fine, any issues?