O2 outages and service status in Wigan, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Wigan, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 4: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: St Helens, Skelmersdale, and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
Phone | 1 month ago |
|
Skelmersdale
|
Phone | 1 month ago |
|
Bolton
|
Phone | 2 months ago |
|
Chorley
|
Phone | 4 months ago |
|
Leyland
|
Internet | 4 months ago |
|
Bolton
|
Phone | 5 months ago |
Community Discussion
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O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Dan 🏳️🌈🌹🇪🇺 (@pendo86) reported from Prescot, EnglandHi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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Mat. (@matpilling) reported from Newton-le-Willows, England@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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RIP Alfie (@Alfie_KC) reported from Bryn, EnglandNever been discouraged from upgrading my phone before, perhaps @O2 know something i don't
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Jay Unsworth (@shafterjay) reported from Wigan, England@O2 is there a issue with your app / website can’t get access
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Daniel Watkinson (@DWATKINSON) reported from Urmston, England@O2 Hi, I don’t mind the wait time but when u try and ring through I get told my enquiry can’t be dealf with anybody and then then you hang up the phone
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Christopher Hurst (@Hurstchris2102) reported from Leyland, EnglandAbsolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority
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Paul Beacon (@PaulBeacon0) reported from Roby, EnglandI would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
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Jacqueline (@JacquiDarling) reported from Bolton, England@O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.
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Jacqualine Kennedy (@17jkennedy) reported from Bryn, EnglandIt’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……
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Mark Lister (@goughy84) reported from Bolton, England@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Nay 🍉 (@NayJDennis) reported from Partington, England@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
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WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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Paul (@itspaulactually) reported from St Helens, EnglandNah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Dave Pakeman (@davepakey71) reported from Burscough, England@o2 the worst company for customer service
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Adrian Simcox (@eagleeyedferret) reported from Urmston, England@O2 2/2 both occasions the call centres were noisy. Call centre operative didn’t speak very god English. Both operatives complaining their systems were slow or not working at all and putting me on hold for long periods.
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James Hart (@JimmyHHart) reported from Wigan, England@oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well
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Dani Tomlinson 🎶 (@6danicalifornia) reported from Horwich, EnglandI really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, EnglandWhat’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
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Dave Dewy (@Dave_Dewy) reported from Tyldesley, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Sarah Pollard (@x_Saz) reported from Bryn, England@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul (@PaulS87W) reported@O2 can you please sort out you log in process to get into my o2 to pay a bill on a laptop. It’s an absolute joke of a process. I log in and I’m prompted to log in again to pay my bill. What’s the worst that’s going to happen someone’s going to pay my bill for me?
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James Blatch (@JamesBlatch) reportedI'm on @O2 When I leave the house I expect zero signal until I next get to Wifi. They appear to have given up maintaining their cell infrastructure.
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richard gibbs (@GibbsRichgibbs1) reported@O2 I’ve been trying to cancel a pay as u go contract my son had for over a year now still paying £25 a month for a phone he hasn’t got not getting anywhere fast keep getting pushed from pillar to post how hard can it be to terminate a contract 😡😡
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Fatbeardymark 🗿 🍪 🪤 (@fatbeardymark) reported@kokeshimum @O2 Because the 5g fuckwits burn the towers down.
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Annah Atherton (@Annah_Atherton) reported@O2 why is your signal so bad?! WN1 Seems to have been since an old building knocked down … I’m told there’s nothing wrong in area, yet since my complaint I keep getting updates that you are “working on the problem”
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Dazzy (@ACEzio2009) reported@O2 im getting fed up with you keep cutting my mobile phone off the last 3-4 months in a row..My bill is due on 29th every month..but u cut my phone off in 48 hours??..what gives??..usually i get a week to pay my bills before anything gets cut..but you guys cut everything in 48 hours🤬..when my contract is up next year im done with you lot..unless i get chance to pay the bill up early...customer service is rubbish as well..i will be moving to another operator..after 20+ years with u as well..shame...
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v (@matchstickstorm) reported@O2 why is it so hard to upgrade my sim now? 1st of all, the “upgrade” options are ridiculously expensive and filled with **** i dont want/need, second- i went for a proper “upgrade” plan so i can keep my number, said i was switching to android but youve just changed my tariff?
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Nigel Jones (@planetf1) reported@ajgbarnes @O2 don’t they have a price-cap anyway (certainly ee and voda do) so you could set that to 0,or low. So at worst would just stop working. You could get an esim to top up if needed. that being said crazy to not have a way of checking
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James (@jameshullfc) reported@O2 @iamryanodonnell Can’t even provide any signal in parts of Hull for 20 years
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тαѕнα|мєт мαє мυℓℓєя (@needymusiclover) reported@O2 The issue is that when you google the number it’s coming up as legitimate o2 insurance. The thing that made me suspicious was that insurance department wouldn’t call to tell me my sim was getting disconnected as there’s different departments.