O2 outages and service status in Wigan, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Wigan, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at O2
O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: St Helens, Skelmersdale, and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
Phone | 1 month ago |
|
Skelmersdale
|
Phone | 1 month ago |
|
Bolton
|
Phone | 2 months ago |
|
Chorley
|
Phone | 4 months ago |
|
Leyland
|
Internet | 4 months ago |
|
Bolton
|
Phone | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Marc Murray (@LiverpoolMarc) reported from Kirkby, England@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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Dave the deccy (@davidbowes80) reported from St Helens, EnglandAfter being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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Lucy Willis (@LucyLoopy86) reported from Standish, England@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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Fran Edwards (@franlatics27) reported from Wigan, England@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, EnglandWhat’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
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Kelly McKeown (@kellyvmckeown) reported from Urmston, England@O2 when are you gonna allow people to get back into the priority app this tickets thing has been a right **** show
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Alan Farrimond (@AlanFarrimond) reported from Wigan, England@Latics1932 @EmmaThommo @PKendrickWIG @skintnortherner I’m the same I’m with @O2 once I leave the supporters club where I get WiFi and enter the DW it all goes blank, nothing, no signal.
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Adrian Simcox (@eagleeyedferret) reported from Urmston, England@O2 Yes the original problem is still not resolved. Can you DM me please to sort it out as I’m not wasting any more time with your shocking overseas call centres. Have you not realised by now they are a false economy?
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Shaun Glover (@shaunyg1985) reported from Warrington, England@virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..
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Mark Lister (@goughy84) reported from Bolton, England@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Sarah Pollard (@x_Saz) reported from Bryn, England@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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marico (@marikapaprik) reported from Walkden, EnglandPlease tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
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Keally (@kea11y) reported from Bolton, England@O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.
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Paolo Mac (@greenbhoy1) reported from Prescot, EnglandThread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Craig (@CA_Speaky) reported from Wigan, England@WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service
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Danielle Bailey (@DanielleBaileyx) reported from Roby, England@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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Ben Alexander (@Ben_Alex_86) reported from Roby, England@O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????
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Patrick Veale (@nuttyhill) reported from Warrington, England@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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RIP Alfie (@Alfie_KC) reported from Bryn, EnglandNever been discouraged from upgrading my phone before, perhaps @O2 know something i don't
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nana_UTC ⭐⭐ (@AgyapongNana) reported@O2 No its i did tried to login and entered my verify my account enter the code but it send me straight back to login it keep saying something wrong i don't know what problem is with the app
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PeterW (@PeterW4tw) reported@DominyRichard @kokeshimum @O2 This, very much this. OFGEM should cross-reference mast plan objectors and those complaining about poor cell service, them name and shame
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Mr A (@AberdeenVeteran) reported@kokeshimum @O2 I was visiting family in Warrington (pop 216,705) last week . O2 coverage so poor and in the spots of 5G near to the M62 motorway hotel I was staying , the data speed of 5G was 7.8 mb/s when I tested it.
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Will McGugan (@willmcgugan) reportedSo @O2 had to be one of the most incompetent mobile providers out there. I’m unable to top up. Their app breaks with cryptic errors. I’m unable to change plans as the change tariff link breaks with “too many redirects”. I can create a new plan, but that won’t let me keep my number. O2 customer services, don’t bother replying. There’s nothing you could do to salvage your reputation in my eyes.
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James (@jameshullfc) reported@O2 @iamryanodonnell Can’t even provide any signal in parts of Hull for 20 years
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SB (@simonbrown001) reported@kokeshimum @O2 Networks share infrastructure the networks are under invested. Buy a new phone from the network pay 70-80 a month even after phones paid off. They were minted not anymore. Most people I know including me buy a phone & pay 10-15-20 quid a month no contract
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Steve Wright (@Steve_Wright85) reported@kokeshimum @O2 I’ve been 02 since it was Bt Cellnet. Finally left last year. Round my area got so bad, barely any signal in my house and surrounding areas. We were using WhatsApp WiFi to call. It’s been so poor for many people round here.
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Chris (@Uncle_C_J) reported@xxxxminniex @O2 This happened to my elderly mum, too! A few months in a row. I kicked off with O2. They did help out and refund a good chunk of it. Then I put a spend cap of £0 on. It stops all the premium rate things like this happening.
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Pauline Wardle (@pmw_77) reported@kokeshimum @scampaboy @O2 Event venues often have signal jammers to prevent live streaming. Supermarkets are just as bad, use our app to get discounts etc then can’t use it due to metal building and no working WiFi
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Nige MackQ (@mackintalkin) reported@kokeshimum @O2 Same in Ireland. A suspicious person would wonder if they are turning down the signal power due to emerging health concerns.