O2

O2 Outage Report in Wigan, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 12/08/2025 09:00

December 08: Problems at O2

O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Bolton, Liverpool, St Helens and Newton-le-Willows.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Phone
United KingdomBolton Total Blackout
United KingdomLiverpool Phone
United KingdomSt Helens Internet
United KingdomBolton Phone
United KingdomNewton-le-Willows Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • michelle2570 Michelle❤#TeamChester❤#TeamLinkinPark (@michelle2570) reported from Walkden, England

    @chrisstyles44 @O2 I honestly feel truly sorry for all the 02 customers who haven't heard anything about their new mobile phone delivery, that should arrive today! It's so UNFAIR! The 02 Purchase Team have totally messed up! They never checked the phones' actually stocks for reordering in time! 😠

  • Kev_Edwards Kev (@Kev_Edwards) reported from Liverpool, England

    @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

  • dbrindle92 David Brindle (@dbrindle92) reported from Liverpool, England

    @AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon

  • 305WA12 WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, England

    I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G

  • Archaonday Chiara Oxley (@Archaonday) reported from Wigan, England

    The @O2 seem to think that this is an acceptable way to deal with this situation. Poor customer service all round it seems #beware #unsafe #ItTakesOneMoment #Manchester all over again.

  • thegourmetgays Thegourmetgays™ (@thegourmetgays) reported from Urmston, England

    @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

  • KellieW88 Kellie Walters (@KellieW88) reported from Liverpool, England

    @O2 no service again 🙄🙄🙄🙄 shittest network

  • itskalvinking Kalvin King (@itskalvinking) reported from Liverpool, England

    Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @caville @O2 It was working this morning then come 12 it’s down.

  • VivienneNewt0n Vivienne Newton (@VivienneNewt0n) reported from Bolton, England

    @O2 £38 for an iPhone 7 handset only in store at Bolton. MyO2 offer is £38 phone and handset. I’m disabled & would have liked support face2face but the assistant said they can’t compete with online deals!! That’s ridiculous! @PiratePaul2705

  • CondronMargaret Margaret Condron (@CondronMargaret) reported from Liverpool, England

    @O2 my direct debits came out a week later than it should have for some reason and I still owe for 1 of them. I keep trying to pay and its saying there's an issue with my payment and there shouldn't be.

  • MKTINGW1Z Rami El-Boghdadly (@MKTINGW1Z) reported from Hindley, England

    So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers

  • pathookway patricia hookway (@pathookway) reported from Walkden, England

    @O2 please can you help not happy at all

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari

  • AnthonySeed5 Anthony Seed (@AnthonySeed5) reported from Liverpool, England

    @LeeCruickshank9 @O2 Full signal at Walton 😎

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    @xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂

  • VivienneNewt0n Vivienne Newton (@VivienneNewt0n) reported from Bolton, England

    @O2 yet again I’m let down by you - ordered an upgrade & chose a phone in stock. Then told the phone was out of stock - but I can’t change my order!! Disabled, going on holiday & needed the phone 😡@PiratePaul2705

  • rachelconno Rachel Connolly ☮ (@rachelconno) reported from Liverpool, England

    @p_dundas @DixonsCarphone @BBCWatchdog @CPWTweets @O2 were still waiting for £160 they have owed us since November , as part of a "trade in" deal , on the phone every other day getting nowhere, they admitted they owe us but the refund never gets done , their customer service is horrendous #carphonewarehouse @CPWTweets

  • WarrenPrice_ Warren Price (@WarrenPrice_) reported from Kirkby, England

    Ya ****** pieces of shit @O2

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Liverpool, England

    @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ceejay953 Ceri Thomas (@Ceejay953) reported

    @O2 Your Keanu in Customer Services (03448 090202) said I was being emailed "within 24 hours," on January 11th. I think Keanu wasn't telling the truth similar to everybody I have spoken to at 02 since.

  • KazzE59 Karen Enticknapp (@KazzE59) reported

    @O2 shout out to your staff member Molly in the Worthing branch who was fantastic at sorting an issue I had with my emails on my phone

  • beccyj Beccy (@beccyj) reported

    @O2 useless customer service! Took out a contract with you Saturday been trying to sort my number out / still unable to receive calls 😡

  • DavidAB_ David (@DavidAB_) reported

    @O2 I tried to redeem a Greggs priority this morning but the till wasn’t accepting my code. If I message my code to you, would it be possible to get some help please.

  • bigJoelad Joe Joyce (@bigJoelad) reported

    @EnglandRugby @owen_faz @O2 Wouldn't matter if he had spaghetti arms considering he never uses them

  • J444THS HS (@J444THS) reported

    @O2 you're crap. Been billing me for months. Nobody wants to speak to me on the phone. You send me emails and charge me yet say I have no account. What a joke @virginmedia @DailyMailUK

  • Scuubersteve stephen wallwork (@Scuubersteve) reported

    @O2 When they, or you, have a support button on your mobile phone app yet there is no one on the other end of the line to offer support. Terrible network and I’m sick of speaking to a chatbot…

  • davepakey71 Dave Pakeman (@davepakey71) reported

    @O2 Lucky to call in the 1st place with 💩 signal quality from @o2 across the 🇬🇧

  • Tom82070283 Tom (@Tom82070283) reported

    @O2 still being ignored by your customer service teams. Still being misadvised. After a month of waiting for a refund. You refund the incorrect amount then tell me I have to wait till the end of the month till you can refund the rest because computer says no. Pathetic!!!!!!!!!!

  • Burnside_5 Burnside (@Burnside_5) reported

    @O2 and @bt_uk contracts should stay the same price for the duration of the contract, you tie people in to longer contracts (24 and 36 month) increasing prices whilst offering lower prices for new customers. It’s an absolute scam, especially when your service gets worse!