O2

O2 Outage Report in Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 02/08/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Liverpool, Warrington, Skelmersdale, Altrincham, Bolton and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomWarrington Phone
United KingdomSkelmersdale Phone
United KingdomAltrincham Total Blackout
United KingdomAltrincham Phone
United KingdomBolton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    @O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.

  • Ben_Alex_86 Ben Alexander (@Ben_Alex_86) reported from Roby, England

    @O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????

  • AtlasSailing 🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Westhoughton, England

    @O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???

  • tuite_liz Liz Tuite (@tuite_liz) reported from Atherton, England

    @O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.

  • Hurstchris2102 Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    @carolyn_keenan @O2 @peterkay_co_uk Go directly through gigs and tours. Some more dates added later in 2023. I've just manged 2 get 2 for Sept 2023 in Manchester no problem.

  • laticsian Ian Gee (@laticsian) reported from Chorley, England

    @O2 You've had a ****** stinker there haven't you. Website down all day for your #O2Priority. Gigs and Tours have allowed people to buy their tickets while your shitshow has allowed 1000's to miss out on tickets. Bravo!

  • _hayleighhxo Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, England

    Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?

  • LeeJLewis leejlewis (@LeeJLewis) reported from Liverpool, England

    @O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!

  • AtlasSailing 🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Bolton, England

    @O2 @o2 Your service in Bolton area has been terrible over recent weeks to the point I am considering leaving. When will this improve??? #badservice #telephone

  • SimpaticoGem Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • Hurstchris2102 Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    Absolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority

  • WesleyTwiterD1 WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England

    100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2

  • MattyHenno Matt Henno (@MattyHenno) reported from Appley Bridge, England

    @O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please

  • Chrisg3985 Chris (@Chrisg3985) reported from Leigh, England

    Anyone else’s #O2Priority gone down? @O2 was fine an hour ago

  • OxRoloxW W Woolfall D (@OxRoloxW) reported from Lymm, England

    @O2 keep ok here O2 network

  • SimpaticoGem Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • Paul19RedTitles Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩

  • 17jkennedy Jacqualine Kennedy (@17jkennedy) reported from Bryn, England

    It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……

  • KerryOw80160432 Kerry Owen (@KerryOw80160432) reported from Westhoughton, England

    @O2 hi guys, I've not had a signal for 2 weeks, got a sick relative and a signal, please help!! Post code BL52LF

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • masood0902 Masood Naeem (@masood0902) reported

    @O2 after being on hold for 1 hour and 20 mins somone answers then the advisor cuts the line off, welldone for the great customer service thsts 2 days in a row give yourself a award

  • toddler78 Toddy (@toddler78) reported

    @O2 I was promised a callback within 3hrs on Thursday as I’m being overcharged by more than £200. Still no callback. Spent 50minutes on the phone on Thursday and I’ve still not got a solution. Shocking customer service.

  • ldp67 leighpovall (@ldp67) reported

    @O2 my new phone has lost service, I supplied you with a PAC last Thursday and this morning I have no service. Not a good start to a new customer

  • LiamFos64720239 Liam Foster (@LiamFos64720239) reported

    @O2 I wouldn’t recommend @O2 to anybody. They’re awful. Your call centre is amateurish

  • Newdayduffy Jarrod Patrick Duffy - BLACK LIVES MATTER (@Newdayduffy) reported

    Customer service at @O2 is dreadful. Telling me to do stuff, when I've told them I can't as I've lost my phone and sim "You'll need to receive a code" HOW.. when I've lost my sim. Absolute shambles.

  • Melliemay99 Melissa Stark (@Melliemay99) reported

    @CourtneyMcGold2 @O2 It’s stupid!! When you order it, it legit says In Stock then suddenly it’s not...

  • JanetintheUK JanetInTheUK (@JanetintheUK) reported

    @O2 oh my, I just called about an upgrade. Had to listen, and listen, and not allowed to interrupt a guy whose spiel totally put me off, way too much info about what to do in 2 years time on 36 month contract!? Hope you use the call for training purposes on how not to do it. Urg!

  • AshleWhittle Ashle (@AshleWhittle) reported

    Not a great call with @O2, still being charged for a number that they can see I requested to be cancelled in Oct 2019, they want to cancel from tomorrow ! first agent agreed a refund, 2nd agent not very helpful after 1hr+ on the phone

  • therealdeekelly Dee Kelly (@therealdeekelly) reported

    @O2 help...... no phone coverage for 2 days and live chat is offline - i need to make calls bad......

  • LeonaONeill1 Leona O'Neill (@LeonaONeill1) reported

    Dear @O2, I have been trying to talk to someone about my mobile. Every avenue on your automated service leads me to a woman who takes me through a list of stuff, then says 'bye'. Can you help? Thanks