O2

O2 Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 03/26/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Leyland, Bolton, Liverpool, Wigan, Warrington and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeyland Internet
United KingdomBolton Phone
United KingdomBolton Phone
United KingdomLiverpool E-mail
United KingdomWigan Phone
United KingdomWigan Total Blackout

Community Discussion

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O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • MattyHenno Matt Henno (@MattyHenno) reported from Appley Bridge, England

    @O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please

  • Paul19RedTitles Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩

  • Ben_Alex_86 Ben Alexander (@Ben_Alex_86) reported from Roby, England

    @O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????

  • laticsian Ian Gee (@laticsian) reported from Chorley, England

    @O2 You've had a ****** stinker there haven't you. Website down all day for your #O2Priority. Gigs and Tours have allowed people to buy their tickets while your shitshow has allowed 1000's to miss out on tickets. Bravo!

  • KerryOw80160432 Kerry Owen (@KerryOw80160432) reported from Westhoughton, England

    @O2 hi guys, I've not had a signal for 2 weeks, got a sick relative and a signal, please help!! Post code BL52LF

  • SimpaticoGem Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • Hurstchris2102 Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    @carolyn_keenan @O2 @peterkay_co_uk Go directly through gigs and tours. Some more dates added later in 2023. I've just manged 2 get 2 for Sept 2023 in Manchester no problem.

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.

  • AtlasSailing 🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Bolton, England

    @O2 @o2 Your service in Bolton area has been terrible over recent weeks to the point I am considering leaving. When will this improve??? #badservice #telephone

  • Chrisg3985 Chris (@Chrisg3985) reported from Leigh, England

    Anyone else’s #O2Priority gone down? @O2 was fine an hour ago

  • Hurstchris2102 Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    Absolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority

  • LeeJLewis leejlewis (@LeeJLewis) reported from Liverpool, England

    @O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!

  • OxRoloxW W Woolfall D (@OxRoloxW) reported from Lymm, England

    @O2 keep ok here O2 network

  • _hayleighhxo Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, England

    Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    @O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.

  • AtlasSailing 🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Westhoughton, England

    @O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???

  • tuite_liz Liz Tuite (@tuite_liz) reported from Atherton, England

    @O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please

  • 17jkennedy Jacqualine Kennedy (@17jkennedy) reported from Bryn, England

    It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……

  • WesleyTwiterD1 WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England

    100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2

  • SimpaticoGem Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kylemorenogray Kyle Moreno-Gray (@kylemorenogray) reported

    Please @O2 respond to my Dm/ emails/ phone calls. This is ridiculous. Someone help me get to the bottom of what is going on with my order

  • kittozettai 🐉⚡🐉🔥🐉 (@kittozettai) reported

    @O2 Hi, is there a way I can find out why my phone constantly has very little/no mobile data connection. The phones fine for everything else, I'm never near the end of my monthly allowance so its not it running out and my location doesn't seem to make a difference either.

  • joelipo Joseph Lipson (@joelipo) reported

    @O2 You replied to people asking when they can buy something pretty quickly. But take over a day to reply to somebody whose network has been completely disconnected and unable to call o2

  • superstaryas7 yas ➐ (@superstaryas7) reported

    @MilyCurle @O2 Yes. It's hasn't been working properly since Thursday and I received a text this morning to say they'll update me in 5 days or sooner. A complete joke. Defo will be after compensation when it's fixed as I'm paying for a service that isn't being provided

  • cacaannex catherine 🤓 (@cacaannex) reported

    @O2’s customer service is diabolical. Tried to get through all afternoon with absolutely no luck. Also still no update on my order. Regret upgrading with O2,the iPhone 15 will be out by the time they dispatch my iPhone 14. Only want to know you when it involves giving them money.

  • GabbiEzekiel_ Gabrielle Ezekiel (@GabbiEzekiel_) reported

    @O2 another payment of £400 was taken! Refund promised 3 times and unsurprisingly not received, no reasons given. Raised to operations manager on 11/09 without our knowledge and still no resolution even though process is 5 working days (which it has been) now told 2/3

  • GabbiEzekiel_ Gabrielle Ezekiel (@GabbiEzekiel_) reported

    @O2 That it’s 24-48 WORKING hours for a call back from operations manager which will be between 23/09-27/09 Customer advisor also refused to put us through to a manager despite being put straight through last week and was hung up on during follow up call by o2 for feedback #o2

  • LionCryptoTalk LionCrytpoTalk (@LionCryptoTalk) reported

    @dhlexpressuk @O2 why do I have to wait 4 days when you advertised next day delivery? Nothing on the website, via email or text to say there are issues and to expect delays. Purchase was made as going on holiday and need the item next day….

  • drwormau Andrew F (@drwormau) reported

    The way @O2 treats is customers is nothing short of appalling. Had to wait around 90 minutes in store and then get told to call the call centre again as they can’t fix the problem the call centre told me I had to go into a store to have fixed.

  • ArmandBehr Armand Behr (@ArmandBehr) reported

    @O2 still broken...