O2 Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: Wigan, Liverpool, Warrington, Skelmersdale, Altrincham and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Phone | |
| Liverpool |
Internet | |
| Warrington |
Phone | |
| Skelmersdale |
Phone | |
| Altrincham |
Total Blackout | |
| Altrincham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?
-
Keally
(@kea11y) reported
from
Bolton, England
@O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.
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Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
-
Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2
-
James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
-
Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 2/2 both occasions the call centres were noisy. Call centre operative didn’t speak very god English. Both operatives complaining their systems were slow or not working at all and putting me on hold for long periods.
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Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 Yes the original problem is still not resolved. Can you DM me please to sort it out as I’m not wasting any more time with your shocking overseas call centres. Have you not realised by now they are a false economy?
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
-
Dani Tomlinson 🎶
(@6danicalifornia) reported
from
Horwich, England
I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
-
John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
-
Myles Hampson
(@Mhamp84) reported
from
Hindley, England
@Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data
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Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??
-
Andy
(@Andy_TheGrouch) reported
from
Bryn, England
@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
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Emma Springford
(@emzz6) reported
from
St Helens, England
@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
-
Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
-
Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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My Arms Are Too Long🏴🏳️🌈☮️🇵🇸🇺🇦
(@ScottishSean97) reported
@O2 I still had full bars it just wouldn't connect, it connected immediately as soon as the call ended it was only during the duration of the call. It's clearly an issue on your side that needs fixed.
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Si
(@Si_67) reported
@O2 It's 2026, and you can't even repair a broken mast in order to restore a mobile phone signal to a village of 17000 people. Reluctantly, PAC obtained. Such a shame after some 30 years of being with your network (Cellnet, BT Cellnet, Genie, O2, Tesco Mobile & Giffgaff). Bye👋
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Cal
(@Calh48) reported
@O2 @DanyeWest82 That’s a joke surely…… if I turn my WiFi network off at home I can’t do anything
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SP
(@shivanshuit914) reported
@O2 Issue is still not resolved, I have a caseID sending it in DM.
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Danny Daly-Arnett
(@danarnie) reported
@O2 There is never any issues in the area but it is unusable in my house. Cannot even make phone calls without it cutting out and disconnecting
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OFFICIAL GAMINGFFC 🚜▶️
(@Gamingffc) reported
@O2 Also, I've not been able to log into my account, since you teamed up with virgin media and me not been able to sign in, red flags a huge sercurity flaw imo, you would be best distancing yourselves away from them, I even tried to sign in to set up to leave your services, I can't even do that, you have locked in customers and they can't get out, so you start and lower bills, is that understood? Not trying to be nasty but £60 is excessive seen as I hardly use any data or buy any add ons @ofcom, also I would appreciate my mobile number not been leaked to bad actors claiming they are you, when they aren't!
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Lee-Martin Salvin
(@leemart0e) reported
@O2 We all have. The problem is the website does not send the OTC even tho it says it does
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Geoff M Wiseman
(@gmwiseman) reported
@O2 Was instructed to reset new phone to see if that did it , it didn’t. Then advised to do the airplane off for 15 seconds to try and force it to find a network still didn’t. Then your customer service passed around three different people
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Michael
(@mike9001985) reported
@O2 post code, ng95hn new mast 2 months ago, Both 4g and 5g hesitate and loads slow on any internet site or app, only seems to do this on this mast and its not just my phone, been like this since the new mast got installed, i keep reporting it but nothing gets sorted
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Kit
(@KitLdn) reported
Hey @O2 how much longer am I going to have no internet? I am paying for a service that I haven't received for 5 days now. I'll disclose location in private messaging when ready