O2 Outage Report in Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: Bolton, Liverpool, St Helens and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| Bolton |
Total Blackout | |
| Liverpool |
Phone | |
| St Helens |
Internet | |
| Bolton |
Phone | |
| Newton-le-Willows |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@oSimplyStuart @PKendrickWIG @EmmaThommo @livesey99 @kevwafc @eaststandchris @johndanbatch @skintnortherner @O2 @DWStadium A month or so ago @o2 said they’d carried out work on the mast @DWStadium and that the reception should’ve improved, it hasn’t!!! there’s absolutely no signal at all inside the stadium!!!
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo
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Lesley
(@Eclipse12002) reported
from
Wigan, England
@sharper040 @basher5000 @oSimplyStuart @O2 @DWStadium @LaticsOfficial I’m Vodafone, I never have any problems 🤔
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Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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Mrs K E
(@Kimbow21) reported
from
Bolton, England
@O2 Hi, yes I’ve spoken to someone but it’s still not sorted out . I’ve to ring back again which is awful. I was sent the wrong phone I sent it back Monday and it’s still not been received . I paid my last phone off so I could upgrade . I’ve been billed fo the wrong phone as well .
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Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@O2 No we don’t only have problems on match days as I’ve feed back to you previously. There’s no signal there all the time. You keep asking the same questions and keep telling us you’re working on up dating the mast but nothing changes.
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Paul Beacon
(@PaulBeacon0) reported
from
Roby, England
I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
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James Hart
(@JimmyHHart) reported
from
Wigan, England
@oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well
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steven rothwell
(@steven_rothwell) reported
from
Leigh, England
@O2 could you tell me why the signal is shockingly bad in Leigh Lancashire
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Mrs K E
(@Kimbow21) reported
from
Bolton, England
Please help me @O2 I’ve been trying to get through on the phone since Thursday . I was sent the wrong phone on my upgrade I’m being charged for it . I have sent it back and have prove . Many thanks 🙏
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Vivienne Newton
(@VivienneNewt0n) reported
from
Bolton, England
@O2 yet again I’m let down by you - ordered an upgrade & chose a phone in stock. Then told the phone was out of stock - but I can’t change my order!! Disabled, going on holiday & needed the phone 😡@PiratePaul2705
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Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
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Rachel Burns
(@DollyBakes) reported
from
Horwich, England
@The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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Rachel Burns
(@DollyBakes) reported
from
Horwich, England
@The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X
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Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere
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Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@Latics1932 @EmmaThommo @PKendrickWIG @skintnortherner I’m the same I’m with @O2 once I leave the supporters club where I get WiFi and enter the DW it all goes blank, nothing, no signal.
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John Green
(@J_P_Green) reported
from
Bolton, England
Anyone else had issues with replacement phones via insurance claims with @O2 - reported last week and as of today still no phones in stock even though they receive deliveries daily and also offering no alternatives!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Ward 💙
(@natalie_ward1) reported
@O2 any danger of any help? Had a new phone yesterday, did a sim swap and now neither phone has any service, meaning I’m unable to make or receive calls and your 202 telephone service is less than useless!!
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David Rogers
(@davidErogers) reported
@O2 Have DM'd. Your customer service hung up. Account is showing all plans paid for. Automated service reporting a balance of £0.
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JAZ 🪐
(@itsjazminjay) reported
@O2 are a disgrace. Can’t wait until my contract finishes so I can finally stop being a customer!!!! Been in a queue for 40 minutes now 😤
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Holly
(@LondonHolly1865) reported
@O2 I need to change my card details linked to a device plan. I can’t find anywhere to do it on the website in My O2, tried calling and it lead to a dead end and hung up. Please help!
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Toby Shaji
(@TobyShaji) reported
@O2 you’re customer service is appalling, i was on a call for two and a half hours yesterday trying to sort out a settlement fee and i get kicked out of the call while i was on hold, i call back today and you’re company keep throwing me between departments, truly disgusted.
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Kelsey Morgan 🇯🇲🇯🇲🇯🇲
(@iamkelseymorgan) reported
@O2 can someone help, I’m trying to pay my bill for the last few days and the now being threatened with line turning off!
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Phil's comments
(@Philscomment_) reported
Hello @O2, 10 days ago I requested a network unlock for my wife's phone. We have spent hours on the phone this morning and other days trying to get the phone unlocked. This morning we are being told it's not been actioned and we have have to wait another 7 days. HELP!
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DOGTITS
(@Great_O_Hex) reported
@O2 There is no option on your customer service number which relates to my issue. I've tried everything to get to speak to someone other than Twitter, so I'm trying that. Pls follow back so I can DM.
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Jonathan Blackie
(@jblackie1) reported
@O2 still no 4G mobile WiFi service at NE209UD, been waiting a week since Storm Arwen, any idea when it might resume?
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Nick Hare
(@harey2805) reported
@O2 customers services not responding to my many attempts to call and get an explanation for an issue with an order for a new monthly contract. V poor service. I need someone to contact me asap.