O2 Outage Report in Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: Leyland, Bolton, Wigan, and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland
|
Internet | 8 days ago |
|
Bolton
|
Phone | 17 days ago |
|
Bolton
|
Phone | 23 days ago |
|
Wigan
|
Phone | 1 month ago |
|
Wigan
|
Total Blackout | 1 month ago |
|
Wigan
|
Phone | 1 month ago |
Community Discussion
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O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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Alan Farrimond (@AlanFarrimond) reported from Wigan, England@NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere
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Paul Beacon (@PaulBeacon0) reported from Roby, EnglandI would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
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Wesley (@Wesley08909343) reported from Lymm, England@O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo
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Christopher smith 🏃🏻♂️🏃🏻♂️ (@Smith_Chris3003) reported from Eccleston, EnglandIf there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2
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Wesley (@Wesley08909343) reported from Lymm, England@O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay
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Rachel Burns (@DollyBakes) reported from Horwich, England@The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x
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Mrs K E (@Kimbow21) reported from Bolton, EnglandPlease help me @O2 I’ve been trying to get through on the phone since Thursday . I was sent the wrong phone on my upgrade I’m being charged for it . I have sent it back and have prove . Many thanks 🙏
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Alan Farrimond (@AlanFarrimond) reported from Wigan, England@O2 No we don’t only have problems on match days as I’ve feed back to you previously. There’s no signal there all the time. You keep asking the same questions and keep telling us you’re working on up dating the mast but nothing changes.
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Lesley (@Eclipse12002) reported from Wigan, England@sharper040 @basher5000 @oSimplyStuart @O2 @DWStadium @LaticsOfficial I’m Vodafone, I never have any problems 🤔
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Ellie Louisa 🧜🏻♀️🦩💫 (@EllieLouisaaa) reported from Hindley, England@O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2
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Kate Taylor (@marykate100) reported from Appley Bridge, EnglandSurely this is not the kind of customer service you would receive from other brands such as @o2
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Alan Farrimond (@AlanFarrimond) reported from Wigan, England@oSimplyStuart @PKendrickWIG @EmmaThommo @livesey99 @kevwafc @eaststandchris @johndanbatch @skintnortherner @O2 @DWStadium A month or so ago @o2 said they’d carried out work on the mast @DWStadium and that the reception should’ve improved, it hasn’t!!! there’s absolutely no signal at all inside the stadium!!!
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steven rothwell (@steven_rothwell) reported from Leigh, England@O2 could you tell me why the signal is shockingly bad in Leigh Lancashire
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Andrew Fielding (@Andfie) reported from Bolton, EnglandDelighted to announce this household is now an @O2 free zone. Finally rid of their shocking customer service and outrageous roaming fees. #ikeepmyword
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Rachel Burns (@DollyBakes) reported from Horwich, England@The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X
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James Hart (@JimmyHHart) reported from Wigan, England@oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well
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John Green (@J_P_Green) reported from Bolton, EnglandAnyone else had issues with replacement phones via insurance claims with @O2 - reported last week and as of today still no phones in stock even though they receive deliveries daily and also offering no alternatives!
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Alan Farrimond (@AlanFarrimond) reported from Wigan, England@Latics1932 @EmmaThommo @PKendrickWIG @skintnortherner I’m the same I’m with @O2 once I leave the supporters club where I get WiFi and enter the DW it all goes blank, nothing, no signal.
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Mrs K E (@Kimbow21) reported from Bolton, England@O2 Hi, yes I’ve spoken to someone but it’s still not sorted out . I’ve to ring back again which is awful. I was sent the wrong phone I sent it back Monday and it’s still not been received . I paid my last phone off so I could upgrade . I’ve been billed fo the wrong phone as well .
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Price-Draper (@price_draper) reported@O2 I have had a device for a week now that has no coverage and one of your advisors has just hung up on me after shouting down the phone. You could be the worst companies for customer service I have ever experienced.
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Al MacLeod (@thealmeister) reported@O2 Ok to again answer the questions, phone has been used last year with same plan and ability to call and receive calls. I’m a pay monthly customer. I have inc roaming on my plan, your support team have suggested a bold on was required well news to me, nothing has changed my end 😡
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Ben Hyams (@Hymsy1) reported@O2 Hi guys sorry I am growing really frustrated and a bit depressed at this. Trying to resume business with you. You are just asking me a security question every 40 hours it seems. No progression, feels like. I am considering figuring out an alternative. Please help asap
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Shukran Ali (@ShukranAli16) reported@O2 @TheO2 Your customer service team is such liars, you have bee taking extra money out of my account and also I have no service now, liars and messed up my whole network!
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Alan O'Shea (@ALANOSHEA2) reported@O2 No service in Larne County Anteim Northern Ireland presently
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Jay (@join4te) reported@O2 Day 68 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Axelrod (@bdpopsen) reported@londondines @O2 No they haven’t. Diabolical customer service
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Shukran Ali (@ShukranAli16) reported@O2 Stop lying to your customers and fix your reps
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Ashley Byrne (@ashleybyrneMCR) reported@O2 how can I speak to a customer service human being about my bill and your constant texting and calling? Why do you not have a system where I can actually speak to someone? I’ve been with you 20 years or more and your service is absolutely appalling.
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Adamskiodp (@adamskiodp) reported@O2 Hi, how does O2 normally inform its users of any planned maintenance on the network? How do O2 customers know in advance if their local mast(s) will be out of action for a period?