O2 outages and service status in Wigan, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Wigan, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: Chorley, Leyland, and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Chorley
|
Phone | 27 days ago |
|
Leyland
|
Internet | 2 months ago |
|
Bolton
|
Phone | 2 months ago |
|
Bolton
|
Phone | 2 months ago |
|
Wigan
|
Phone | 2 months ago |
|
Wigan
|
Total Blackout | 3 months ago |
Community Discussion
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O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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steven rothwell (@steven_rothwell) reported from Leigh, England@O2 could you tell me why the signal is shockingly bad in Leigh Lancashire
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Marc Murray (@LiverpoolMarc) reported from Kirkby, England@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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Sonia (@sonnisamosa) reported from Urmston, England@O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?
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Craig (@CA_Speaky) reported from Wigan, England@WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service
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Matt Henno (@MattyHenno) reported from Warrington, England@O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.
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Alan Farrimond (@AlanFarrimond) reported from Wigan, England@oSimplyStuart @PKendrickWIG @EmmaThommo @livesey99 @kevwafc @eaststandchris @johndanbatch @skintnortherner @O2 @DWStadium A month or so ago @o2 said they’d carried out work on the mast @DWStadium and that the reception should’ve improved, it hasn’t!!! there’s absolutely no signal at all inside the stadium!!!
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Andy (@Andy_TheGrouch) reported from Bryn, England@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
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Kelly McKeown (@kellyvmckeown) reported from Urmston, England@O2 when are you gonna allow people to get back into the priority app this tickets thing has been a right **** show
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David Moores (@katarn_a1) reported from Bolton, England@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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Byron (@ConnorByron2) reported from Newton-le-Willows, England@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
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James Danson® (@james_danson) reported from Kirkby, England@Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯
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Wesley (@Wesley08909343) reported from Lymm, England@O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo
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Rachel Burns (@DollyBakes) reported from Horwich, England@The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x
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matt aspden 🍂 (@Matt_Aspden) reported from Bolton, England@O2 is your payment gateway down? Had several calls to pay my bill, but can’t seem to process and payment on My O2 app
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Paul Beacon (@PaulBeacon0) reported from Roby, EnglandI would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
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Christopher Hurst (@Hurstchris2102) reported from Leyland, EnglandAbsolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority
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Reg Hollis (@tudge1988) reported from Bolton, England@B0LT0NBEAR @OfficialBWFC @O2 That's not the club thats 02 downgrading the signal in all areas of bolton
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Fran Edwards (@franlatics27) reported from Wigan, England@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
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RIP Alfie (@Alfie_KC) reported from Bryn, EnglandNever been discouraged from upgrading my phone before, perhaps @O2 know something i don't
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Waterson (@waterson_mike) reported@1stSimona @O2 Google mse mobile deals ,lots of good deals on there , o2 are absolutely terrible now their customer service is non existent
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Willow (@loops_912) reported@O2 what is going on with your network at the moment, signal is very hit and miss… in a friends flat in london the signal is only on 1 bar and cant do anything.. in stevenage its almost unusable.. thinking of leaving o2 to be honest
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gracie🌻 (@ntltcgracie) reported@KeiraBird8 @O2 no! still not in, i had a few problems with ariana and having to queue to get onto the app but not whilst the waiting room was open!!
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t💋 (@ajemioo8) reported@O2 @Ticketmaster @TicketmasterUK please help me out. i bought Olivia Rodrigo tickets via the ticketmaster account, when I try to log in on the o2 app in the “my tickets” tab it says that my account is incorrect, although I created the account with the same e-mail and everything.
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Lilith Tuylor (@lilith15016) reported@O2 O2 refuse to accommodate customer needs re: payment dates. The data allowance is appalling for PAYG users, and the coverage is poor also. Cue the ‘sorry you feel that way‘ dismissal from O2.
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Jamie (@Jamie_LEC) reported@O2 Yh it was We got through on phone and said disability is now sold out so my daughter had miss out because of the website not working
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Robert Melvin (@Melvin23Rob) reported@O2 My wife is switching to you today, something hasn't worked, getting increasingly annoyed as, with the phone not working she can't contact you. Apparently was going to be a quick thing. This is not resulting in a pleasant evening for me.
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BARRY (@XBAZAER) reported@RealDaveB @O2 Good luck getting your account unlocked they locked mine last December an still can't use my o2 app or website constantly told we contact you within 5 working days. phoned them an sent complaint. lucky i can pay over the phone otherwise I'll would be ******
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STAYTINY FOR LIFE (@hanquokkacino) reported@O2 was there a glitch saying primary sim sending a text message? As I got one today. Apple themselves said it’s fine and is probably a service provider thing. I’m with O2
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MANUELA🇨🇭🇺🇦🇮🇱 (@MANUELA12614661) reported@arokorol @O2 It happened to me as well in 2024 in Jerusalem with my swiss network. Revert to your network , ask to apologize and for a small refund to give back to some Israel Charity Org.