O2

O2 Outage Report in Wigan, England

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The latest reports from users having issues in Wigan come from postal codes WN3.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 03/21/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Bolton, Liverpool, Wigan, Warrington, Skelmersdale and Altrincham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Phone
United KingdomBolton Phone
United KingdomLiverpool E-mail
United KingdomWigan Phone
United KingdomWigan Total Blackout
United KingdomWigan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • ImTHORNx THORNx (@ImTHORNx) reported from Liverpool, England

    @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

  • CA_Speaky Craig (@CA_Speaky) reported from Wigan, England

    @WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

  • JonHurst15 ⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported from Bolton, England

    @O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • adamdumbleton87 Adam Dumbleton (@adamdumbleton87) reported from Liverpool, England

    Hoping someone at @O2 can help me I’m trying to access my

  • shafterjay Jay Unsworth (@shafterjay) reported from Wigan, England

    @O2 is there a issue with your app / website can’t get access

  • davepakey71 Dave Pakeman (@davepakey71) reported from Burscough, England

    @o2 the worst company for customer service

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽

  • JacquiDarling Jacqueline (@JacquiDarling) reported from Bolton, England

    @O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼

  • Davew274 Dave Walsh (@Davew274) reported from Standish, England

    @AntStephen I’m with @O2 and it’s garbage inside the ground

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • jessslee_ Jess (@jessslee_) reported from Walkden, England

    @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

  • ConnorByron2 Byron (@ConnorByron2) reported from Newton-le-Willows, England

    @O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    @O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon

  • shaunyg1985 Shaun Glover (@shaunyg1985) reported from Warrington, England

    @virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..

  • millswarrior Clare Louise Mills (@millswarrior) reported from Golborne, England

    Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

  • franlatics27 Fran Edwards (@franlatics27) reported from Wigan, England

    @O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Themillerman999 The Millerman ™️ (@Themillerman999) reported

    Two days ago I rang @O2 regarding my network coverage, it's pretty poor in my new house. Whilst Charlotte couldn't fix the issue (to do with broken masts!) she was so apologetic and genuinely wanted to help. She really was attentive and listened to my issue.

  • OrendaBooks Karen Sullivan (@OrendaBooks) reported

    @O2 Can you help? Just upgraded with new package and as a customer of @virginmedia I'm supposed to get Volt. Your website won't accept this and your online chat has been busy non-stop for seven days. Can you sort this?

  • JamesDN18 James D Nathan (@JamesDN18) reported

    @O2 is there any reason why your network has been down the past 12 hours?

  • _wilson_m Melissa Wilson (@_wilson_m) reported

    @O2 I'm having trouble getting 4g data, I've tried all the steps online.. can someone help?

  • salfordgirl25 michelle smith-probe (@salfordgirl25) reported

    @O2 issues with a new contract attempt to deal with this and whilst asking for the complaints procedure the caller hangs up ???

  • leanneone leanne (@leanneone) reported

    @BluesnJazzxx @O2 me too all 3 phones on o2 down

  • Dorris598842831 Dorris (@Dorris598842831) reported

    @PhilipJWithers @O2 I'll advise you text *dantechs55 * On IG, I was also have similar issues but all Thanks to him Very good at what he does

  • NorthWestEU Damian Peter (@NorthWestEU) reported

    @O2 I already did and thats the answer i was given. Just seems very slow to replace a device when they advertise "next day replacement" which i was what i pay full cover for. Been with O2 for 9 years, never lost a fone, never claimed, until now. Disappointing.

  • DanielPerkins09 Perkins Piracy (@DanielPerkins09) reported

    @O2 Hi there, your network checker says its completely fine but I can assure you it isn't. The representative in the o2 store said she had received a number of complaints herself from family and friends.

  • OllyShah Olly Shah (@OllyShah) reported

    @paulrose1974 @O2 I’m on Sky mobile and about a quarter of a mile from your Bath Road head office. I’m on emergency call out and my phone is not working. As a last resort, will I be able to divert calls to a family members number? Work phone is also O2 so probably not much help.