O2 Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: Bolton, Liverpool, Wigan, Warrington, Skelmersdale and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| Liverpool |
||
| Wigan |
Phone | |
| Wigan |
Total Blackout | |
| Wigan |
Phone | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Kate Taylor
(@marykate100) reported
from
Appley Bridge, England
Surely this is not the kind of customer service you would receive from other brands such as @o2
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Christopher smith 🏃🏻♂️🏃🏻♂️
(@Smith_Chris3003) reported
from
Eccleston, England
If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2
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Andrew Fielding
(@Andfie) reported
from
Bolton, England
Delighted to announce this household is now an @O2 free zone. Finally rid of their shocking customer service and outrageous roaming fees. #ikeepmyword
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Ellie Louisa 🧜🏻♀️🦩💫
(@EllieLouisaaa) reported
from
Hindley, England
@O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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RIP Alfie
(@Alfie_KC) reported
from
Bryn, England
Never been discouraged from upgrading my phone before, perhaps @O2 know something i don't
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
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Mrs K E
(@Kimbow21) reported
from
Bolton, England
Please help me @O2 I’ve been trying to get through on the phone since Thursday . I was sent the wrong phone on my upgrade I’m being charged for it . I have sent it back and have prove . Many thanks 🙏
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@O2 Hi, I don’t mind the wait time but when u try and ring through I get told my enquiry can’t be dealf with anybody and then then you hang up the phone
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Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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Dave the deccy
(@davidbowes80) reported
from
St Helens, England
After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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Claire Hannah
(@Claire_journo) reported
from
Wigan, England
Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo
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Sir Richard Richard 🇪🇺
(@RichtMUFC99) reported
from
Prescot, England
@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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zak dunstan
(@zakdunstan) reported
from
Westhoughton, England
Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had
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Mrs K E
(@Kimbow21) reported
from
Bolton, England
@O2 Hi, yes I’ve spoken to someone but it’s still not sorted out . I’ve to ring back again which is awful. I was sent the wrong phone I sent it back Monday and it’s still not been received . I paid my last phone off so I could upgrade . I’ve been billed fo the wrong phone as well .
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Ffi Davies
(@Ffilly95) reported
from
Liverpool, England
@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JRN
(@JRN_92) reported
@O2 been a customer for 5yrs paying £30 a month. Went to upgrade & best you could do was 24month sim only for £22 a month. Checked Labara & they could do less than £2 a month for more data and 30 day rolling. It’s a no brainer to leave when you’re ripping people off this much.
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Sarah Bennetto. 🐀
(@sarahbennetto) reported
@O2 hi there team. I won a Gregg’s Sweet Treat yesterday. I’m now trying to spend it at my local store, but I can’t find the voucher anywhere (in the Priority app or in my email). Cheers if you can help me 🍩
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David Hawkins
(@superssonic) reported
@O2 so apparently the man on the phone said i need to pay the bill for the sim contract i dont want and didnt order and then they can look at complaint and refund. If i dont pay then they can look at the complaint or any refund if the account is disconnected. Utter lies
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Mark Williams
(@MarkWil35459060) reported
@O2 what the hell so a crap company like Virgin joins with o2 and block me logging in but your more than happy to take my money get it sort 8 time with the bllod email adrees this is why i hate virgin
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Lisa Sherratt
(@Lisasherratt) reported
Hi @O2 - trying to log into my O2 account app and cannot get past the virgin media/O2 verification -why can't I just log in as normal!?! Have now done the same thing 8 or more times yet still can't log in!?! Is it broken?
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Alison Beck
(@alibeck42) reported
@virginmedia @O2 piss poor transition to this new virgin media merger debacle! Cel service worse & can’t access my bill because my old account number is 10 digits but virgin media says account number should be 9 digits. Also no clue what ‘area reference number’ even means! 🤯🤬
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David Hawkins
(@superssonic) reported
@O2 so apparently the man on the phone said i need to pay the bill for the sim contract i dont want and didnt order and then they canlook at complaint and refund. If i dont pay then they CANT look at the complaint or any refund if the account is disconnected. Utter lies
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stridemat
(@stridemat) reported
@O2 It all seems to be activated on my watch but when out of reach of my phone or my phone is turned off the watch says no mobile network connection. Any ideas?
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Richard
(@InfernalBore) reported
The collapse of @o2businessuk @O2 customer service has been crazy. After an alert for potential fraud on our account, we've been ignored, lied to and shrugged off for a more than a month by a series of customer service managers. So incredibly poor.
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Scott Holmes
(@ScottHolmes8682) reported
@O2 I have emailed the credit risk team to see what is going on with my application but I have not heard anything from them would you be able to help