O2

O2 Outage Report in Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 12/31/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: St Helens, Bolton and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Internet
United KingdomBolton Phone
United KingdomBolton Total Blackout
United KingdomLiverpool Phone
United KingdomSt Helens Internet
United KingdomBolton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 have confirmed issues since 12:09 #o2down

  • davidbowes80 Dave the deccy (@davidbowes80) reported from St Helens, England

    After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 is there any issues with the network in Liverpool

  • Claire_journo Claire Hannah (@Claire_journo) reported from Wigan, England

    Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft

  • Ffilly95 Ffi Davies (@Ffilly95) reported from Liverpool, England

    @O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!

  • Alfie_KC RIP Alfie (@Alfie_KC) reported from Bryn, England

    Never been discouraged from upgrading my phone before, perhaps @O2 know something i don't

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @O2 **** off not with O2

  • marykate100 Kate Taylor (@marykate100) reported from Appley Bridge, England

    Surely this is not the kind of customer service you would receive from other brands such as @o2

  • pendo86 Dan 🏳️‍🌈🌹🇪🇺 (@pendo86) reported from Prescot, England

    Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.

  • Smith_Chris3003 Christopher smith 🏃🏻‍♂️🏃🏻‍♂️ (@Smith_Chris3003) reported from Eccleston, England

    If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal

  • LiverpoolMarc Marc Murray (@LiverpoolMarc) reported from Kirkby, England

    @O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    @O2 Hi, I don’t mind the wait time but when u try and ring through I get told my enquiry can’t be dealf with anybody and then then you hang up the phone

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    Not happy with @O2 right now, really screwed me over. Gonna be making a complaint when this issue is sorted

  • LiverpoolMarc Marc Murray (@LiverpoolMarc) reported from Kirkby, England

    @O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment

  • EllieLouisaaa Ellie Louisa 🧜🏻‍♀️🦩💫 (@EllieLouisaaa) reported from Hindley, England

    @O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2

  • zakdunstan zak dunstan (@zakdunstan) reported from Westhoughton, England

    Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RossKyleJohnson Ross (@RossKyleJohnson) reported

    I’m currently sat outside, no more than quarter of a mile away from a 5G mast. My phone says I have 4/5 bars of 5G. Yet still, it cannot load a 20 second video on twitter. Why is 5G so bad what the f @O2

  • GerritTheron Gerrit Theron (@GerritTheron) reported

    @VinceBee1019 @EnglandRugby @O2 ridiculous , never been a fan, Borthwick will never drop his captain

  • Delsback1 Old *** Lurking (@Delsback1) reported

    @carling_4737 @O2 14 days, Cancel it ?

  • MikePurbrick Mike Purbrick (@MikePurbrick) reported

    @virginmedia @O2 Absolutely horrendous customer service from Virgin media! Avoid or regret it.

  • Jimbobthon James Richards (@Jimbobthon) reported

    @O2 13-17% increase. Patchy signal at best, and gets worse when out and about (I don't live near tall buildings). I'll be leaving end of the year, this increase is nothing but greed to line the pockets of those who don't need it

  • VinceBee1019 VincentBee (@VinceBee1019) reported

    @EnglandRugby @O2 I wonder if Farrell ever thinks to himself... " how **** do I need to play before I get dropped?" 🤔

  • JacCooper1 Jac (@JacCooper1) reported

    @EnglandRugby @O2 Why Manu though? Surely, with poor form, injury, reckless reds, Lawrence, we have to move past him?

  • johnjeffreys13 John Jeffreys (@johnjeffreys13) reported

    @O2 what is going on with your service? Network really works properly and ringing your customer services no one answers. Terrible customer service #o2 #betterconnected💩

  • Cowlinhio K. (@Cowlinhio) reported

    @O2 putting prices up 17.3% over an already over inflated price from the service that’s provided. Absolutely shambolic.

  • KevinBoynton Kevin Boynton (@KevinBoynton) reported

    @O2 @cymboi When a customer takes a contract, the cost of a phone is costed into the price. For instance, with an iPhone the contract factors in around £800 over a 24 month contract. With this in mind how has this value increased by 18% when the cost is already set. Daylight robbery O2