O2 outages and service status in Wigan, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Wigan, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Daniel Watkinson (@DWATKINSON) reported from Urmston, EnglandSo @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them
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Chris Thompson (@Chris_Mr_T) reported from Chorley, EnglandHi @O2 we’ve been in Blackpool most of the day and have little or no signal until we were leaving. Do you have a known issue, a lack of cell towers or something? We’ve been half a dozen times this year and it’s always the same on 3 different phones.
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James Danson® (@james_danson) reported from Kirkby, England@Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯
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Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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Ian Gee (@laticsian) reported from Chorley, England@O2 You've had a ****** stinker there haven't you. Website down all day for your #O2Priority. Gigs and Tours have allowed people to buy their tickets while your shitshow has allowed 1000's to miss out on tickets. Bravo!
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Lesley (@Eclipse12002) reported from Wigan, England@sharper040 @basher5000 @oSimplyStuart @O2 @DWStadium @LaticsOfficial I’m Vodafone, I never have any problems 🤔
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@TheImageDarling (@TheImageDarlin1) reported from Warrington, England@O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2
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🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Bolton, England@O2 @o2 Your service in Bolton area has been terrible over recent weeks to the point I am considering leaving. When will this improve??? #badservice #telephone
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marico (@marikapaprik) reported from Walkden, EnglandPlease tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
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Mat. (@matpilling) reported from Newton-le-Willows, England@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Mags (@MagsLanders1) reported from St Helens, England@O2 I'm trying to cancel my sim rolling monthly and I'm just getting a run around. I'm not taking a contract with anyone else, don't want to keep my number and at this stage feel all I can do is cancel my payments
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Christopher Hurst (@Hurstchris2102) reported from Leyland, England@carolyn_keenan @O2 @peterkay_co_uk Go directly through gigs and tours. Some more dates added later in 2023. I've just manged 2 get 2 for Sept 2023 in Manchester no problem.
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D.W (@DW26707385) reported from Lymm, EnglandO2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday
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Vivienne Newton (@VivienneNewt0n) reported from Bolton, England@O2 £38 for an iPhone 7 handset only in store at Bolton. MyO2 offer is £38 phone and handset. I’m disabled & would have liked support face2face but the assistant said they can’t compete with online deals!! That’s ridiculous! @PiratePaul2705
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David Moores (@katarn_a1) reported from Bolton, England@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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Claire Hannah (@Claire_journo) reported from Wigan, EnglandPostman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft
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grace (@graceblazys_) reported from Bryn, England@O2 Hi can I have some help please, it’s not allowing me to send you a DM.
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Paul (@itspaulactually) reported from St Helens, EnglandNah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Myles Hampson (@Mhamp84) reported from Hindley, England@Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kath Moonlight (@kath_moonlight) reported@O2 hello I need help signing in my account
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john (@jhargie4) reported@o2 @virginmedia CEO LUTZ SCHUELER seems rather that sending the DEADLOCK letter your team actually want to CANCEL my COMPLAINT!!!!
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Otis Parris (@parriso56) reported@O2 why is your coverage so poor at Potternewton Park Leeds LS7 4HA. In fact is poor in at postcode LS7 3LZ. If you get 2 bars of 5G. In fact in a lot of cases I get E. Who can forget the Edge network. You have the Leeds West Indian Carnival up. What should be a day of sharing content you don’t get anything. I suppose a temporary mast which Leeds Festival gets from all the networks we don’t qualify.
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john (@jhargie4) reported@o2 @virginmedia @Virgin CEO LUTZ SCHUELER seems only your bot accounts actually care about the customer
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Siany 💙🧵👨👩👧👦🐈NHS 🌈🏴 (@sianymarv) reported@O2 possibly the worst messaging chat bot EVER!!! Grrrrrr 😖
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Mitch Hirsty (@mitchhirsty) reported@JaadeSketch @O2 Jade, they are fully aware of the issue with their website and app when trying to pay a bill, but they are not doing anything about it! O2 - how many more people will it take to complain about the broken payment gateway before you actually fix the issue?
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Tykesrus (@Tyke1912) reported@O2 It’s not a great look when your customer service representative questions my honesty. I’m very pleased that I no longer have to deal with them.
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samantha🤍 (@xsamxntha) reportedMy mobile signal has been nonexistent helloooo @O2
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Ikram ⚡️ (@Ikram_hhh) reported@O2 Are you going to do anything about your signal or what What am I actually paying for?
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Leslie Bedford (@bedford_leslie) reported@O2 Tesco mobile use O2 as there signal carrier ie Tesco piggy back off O2.