O2 Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (18%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: Bolton, Liverpool, Wigan, Warrington and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| Bolton |
Phone | |
| Liverpool |
||
| Wigan |
Phone | |
| Wigan |
Total Blackout | |
| Wigan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 Yes the original problem is still not resolved. Can you DM me please to sort it out as I’m not wasting any more time with your shocking overseas call centres. Have you not realised by now they are a false economy?
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Keally
(@kea11y) reported
from
Bolton, England
@O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
-
Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??
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John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
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Dani Tomlinson 🎶
(@6danicalifornia) reported
from
Horwich, England
I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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Myles Hampson
(@Mhamp84) reported
from
Hindley, England
@Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data
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Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 2/2 both occasions the call centres were noisy. Call centre operative didn’t speak very god English. Both operatives complaining their systems were slow or not working at all and putting me on hold for long periods.
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
-
Andy
(@Andy_TheGrouch) reported
from
Bryn, England
@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
-
Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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Emma Springford
(@emzz6) reported
from
St Helens, England
@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
-
Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sabrina
(@sabrinalou90) reported
@jones_icloud @O2 That’s so frustrating! I’ve only been with them for a week, I’ve decided to cancel my contract and go elsewhere. Completely useless!
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Sara Wigley
(@SaraWigley82) reported
@O2 i want to leave your service due to false advertising of #02priority and bern told i have to pay £313! You can have the phone back and i want to cancel my contract!
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STC
(@shaunthedaddy) reported
@O2 @EnglandRugby Let's hope the service is running better than when people tried to get Pete Kay tickets
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Alana Clark
(@AlanaClarkxx) reported
@O2 signal is ridiculous central Glasgow and cannot ever get a signal anyone recommend better companies that I can get a singal in my house :))
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Stone Or Lavender
(@Verse_19) reported
Your customer service team all share the same brain cell, sort it out. @O2
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~Ash~
(@ashmellor01) reported
@O2 hi, my phone screen has cracked and I’ve seen online you offer a free screen replacement but it has certain requirements which I’m unsure if I would meet them with my contract. Please could you help?
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Shelley888
(@888Shelley) reported
@LutzSchueler @O2 If you want to be hounded for mobile phones you never received, or mobile phones which are faulty, mobile bills you have paid, sign up with O2, their accounting systems are up sh!t creak, they are too big an organisation to know their a&ses from their elbows.
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Blue And True Since 82
(@Blue_Since_82) reported
@O2 @o2help help needed. Voicemail notification, go to ring voicemail. No ringing at all just cancels the call. Please advise been going on fir a few weeks now.
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brucerutland
(@brucerutland) reported
@O2 instead of seeing an improvement with the roll out of 5G my service home Marylebone to Buckinghamshire appears to be getting worse — it’s a mix of 3, 4 and some 5G in inner London, the 3G loads nothing so may as well@not be there — improvements soon?
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Sara Wigley
(@SaraWigley82) reported
@O2 i made a complaint on Friday about #02priority is false advertising im still waiting for a call back, ive called back again today to chase and been told they have 5 days to reply this is awful service and i was told on friday i would get a reply within 48 hours.!