O2 Outage Report in Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: Bolton, Liverpool, St Helens and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| Bolton |
Total Blackout | |
| Liverpool |
Phone | |
| St Helens |
Internet | |
| Bolton |
Phone | |
| Newton-le-Willows |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??
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Emma Springford
(@emzz6) reported
from
St Helens, England
@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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Gemma ≅
(@SimpaticoGem) reported
from
Walkden, England
Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Myles Hampson
(@Mhamp84) reported
from
Hindley, England
@Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data
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Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 Yes the original problem is still not resolved. Can you DM me please to sort it out as I’m not wasting any more time with your shocking overseas call centres. Have you not realised by now they are a false economy?
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leejlewis
(@LeeJLewis) reported
from
Liverpool, England
@O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help
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Dani Tomlinson 🎶
(@6danicalifornia) reported
from
Horwich, England
I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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Andy
(@Andy_TheGrouch) reported
from
Bryn, England
@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
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Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 2/2 both occasions the call centres were noisy. Call centre operative didn’t speak very god English. Both operatives complaining their systems were slow or not working at all and putting me on hold for long periods.
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Gemma ≅
(@SimpaticoGem) reported
from
Walkden, England
Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
-
Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
@O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.
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WesleyTwiterD
(@WesleyTwiterD1) reported
from
Lymm, England
100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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The Firkin
(@thefirkinbar) reported
from
Newton-le-Willows, England
@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
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John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
-
Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emina
(@Emina_Co) reported
@O2 hey folks! We‘re pretty sure we‘ve received a fraudulent business sim only just now. Addressed here with my partners name quite misspelled. Any chance you could help? Phone lines are jammed!
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Ian Moss
(@CotyHS2) reported
Your "service" was fecking abysmal last night @o2. #EmergencyCallsOnly Sort your **** out. Have some consideration for the non urban areas. #FFS
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Geekasaurus
(@geekasauruss) reported
@O2 hey when i try to login to the o2 priority via my virgin media account all i get is oops something is wrong ive tried app and browser. Is there a known fix for this :) many thanks
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Dale
(@daleingram24) reported
@O2 what's happening with the mast in the Ph14bd area. We are on day 3 now of not being able to make calls text or use data. My tweets just seem to be getting ignored. And please don't tell me to check network tips ect already have.
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Craig Wanless
(@wonie3) reported
@O2 sort your **** out. Trying to actually speak to a person rather than a robot is a joke. You are becoming a very amateurish company.
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Dominic Mortoza
(@cinimodazotrom) reported
@O2 as stated the initial problem arose within 14 days of receiving and activating the phone. At the time on reaching out to your support team for solutions it was never suggested I could return the phone. I was promised a call back that call back never happened. I have been
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David Moth
(@david84722000) reported
@O2 What has happened to your 4G signal in the Scarborough area? It was working fine over 2 weeks ago and now it isn't working at all. Keeps coming and going and buffering on videos! Should be providing a working service to those around the area and you're not!
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Karla Jayne
(@KarlaJayne5) reported
@O2 I am highly disappointed with your customer service and neglect at me now cancelling my phone twice, within your guidelines. Yet, you still are sending me bills and now a termination fee. How many times do I have to cancel the phone and explain that the contract has finished?
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James Mulhall
(@themole1978) reported
@O2 @VirginMediaCorp please watch out for a scam when upgrading your virgin media package you will be signed up to an 02 SIM card without your consent. 4 weeks and several phone calls later and still not sorted. Awful customer service from both. @BBCWatchdog
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Fraser
(@FraserNfts) reported
@O2 sort your customer service out, absolutely appalling!!!