O2 outages and service status in Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: Leyland, Bolton, and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 14 days ago |
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Phone | 23 days ago |
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Phone | 29 days ago |
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Phone | 1 month ago |
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Total Blackout | 1 month ago |
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Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Mat. (@matpilling) reported from Newton-le-Willows, England@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Jess (@jessslee_) reported from Walkden, England@O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱
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@TheImageDarling (@TheImageDarlin1) reported from Warrington, England@O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2
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Dave Pakeman (@davepakey71) reported from Burscough, England@o2 the worst company for customer service
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, EnglandWhat’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
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Kaye Willan 🏖🌞 (@kayewillan) reported from Tyldesley, England@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?
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Jay Unsworth (@shafterjay) reported from Wigan, England@O2 is there a issue with your app / website can’t get access
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England@O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite
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Dave Walsh (@Davew274) reported from Standish, England@AntStephen I’m with @O2 and it’s garbage inside the ground
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Nay 🍉 (@NayJDennis) reported from Partington, England@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
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Nay 🍉 (@NayJDennis) reported from Partington, England@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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Sam (@SamAspinall95) reported from Leyland, England@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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Lucy Willis (@LucyLoopy86) reported from Standish, England@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Jacqueline (@JacquiDarling) reported from Bolton, England@O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.
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Craig (@CA_Speaky) reported from Wigan, England@WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service
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Clare Louise Mills (@millswarrior) reported from Golborne, EnglandBoring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
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Byron (@ConnorByron2) reported from Newton-le-Willows, England@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
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Shaun Glover (@shaunyg1985) reported from Warrington, England@virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..
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Ian Parks (@IanParks_) reported from Prescot, England@O2 sorry I left you for @EE, awful network! 😰😰
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⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported from Bolton, England@O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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H #FBPE 🌹#GTTO (@AyUpMaDuck) reported@O2 hi can someone DM me please, you’ve sent me an email to ring you only it seems to be the PAYG top up line! Need help ASAP!
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emilie sutherland (@emiliesuths1994) reported@O2 I’m trying to pay off a number of devices and cancel two contracts. I have connected to my account but your Helpdesk is impossible. I’m also unable to do this online, help please.
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Rory (@PriorityBae) reported@O2 been two days & my new SIM card hasn’t activated on my new phone - any help?
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Not a normal vicar 💙 (@Revdavidgray) reported@O2 how come my texts never seem to get delivered to a particular number. Yet I receive texts from them ?
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Merenna Wilson (@merennaw) reported@O2 hi, I’ve recently joined O2 with my PAC from a previous provider, so I could keep the same phone number. With my O2 SIM, the number my phone is calling from is not my previous number. Please can you help? I can’t get through on the phone
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James (@jmcclaf) reported@gpfradgley @O2 Didn't even know O2 did broadband! I can't get fibre and my sky speeds are awful too!
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Misha (@misha_patel_89) reported@O2 Hi o2, sorry, the guide hasn’t helped... it’s becoming a hinderance as my mum is unable to receive calls and when making calls the voice quality is terrible.
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Nicky Vignoli (@NicVig) reportedWhen you start off wanting to call @O2 to get old phone unlocked, then decide to leave during the call because of how bad the automated phone system is, then when your call gets answered they immediately hang up. Trying to talk to @O2 is like banging your head against a wall. 🤬
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Henrietta Evans (@bykerh) reported@O2 @O2 I have had the most appalling service from your alleged cust serv! Your CS is argumentative and very unfriendly. I have been waiting for a refund for a service I cancelled but am told I won't get two of those months back. Approx 6mnths this has been ongoing -:4984077
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Adam Toms (@adamstoms) reported@O2 Normally around 15mb down, upload has always been low in the area. Keep getting bumped to 3G as well. I’ve ran diagnostics on the phone and it’s fine. Been like this since December