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O2 outages and service status in Wigan, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Wigan, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Leyland, Bolton, and Wigan.

CityProblem TypeReport Time
Leyland Internet 14 days ago
Bolton Phone 23 days ago
Bolton Phone 29 days ago
Wigan Phone 1 month ago
Wigan Total Blackout 1 month ago
Wigan Phone 2 months ago

Community Discussion

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O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • JacquiDarling
    Jacqueline (@JacquiDarling) reported from Bolton, England

    @O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.

  • DamonHoward17
    Damon Howard (@DamonHoward17) reported from Abram, England

    @O2 worst customer service in the world! Absolutely useless!

  • sonnisamosa
    Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?

  • millswarrior
    Clare Louise Mills (@millswarrior) reported from Golborne, England

    Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

  • CA_Speaky
    Craig (@CA_Speaky) reported from Wigan, England

    @WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service

  • kea11y
    Keally (@kea11y) reported from Bolton, England

    @O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.

  • jessslee_
    Jess (@jessslee_) reported from Walkden, England

    @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

  • ConnorByron2
    Byron (@ConnorByron2) reported from Newton-le-Willows, England

    @O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get

  • franlatics27
    Fran Edwards (@franlatics27) reported from Wigan, England

    @O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works

  • AdnyNichols
    Andy Nichols (@AdnyNichols) reported from Horwich, England

    @O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.

  • shafterjay
    Jay Unsworth (@shafterjay) reported from Wigan, England

    @O2 is there a issue with your app / website can’t get access

  • davepakey71
    Dave Pakeman (@davepakey71) reported from Burscough, England

    @o2 the worst company for customer service

  • Davew274
    Dave Walsh (@Davew274) reported from Standish, England

    @AntStephen I’m with @O2 and it’s garbage inside the ground

  • greenbhoy1
    Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • philroue10
    Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

  • Dave_Dewy
    Dave Dewy (@Dave_Dewy) reported from Tyldesley, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • sonnisamosa
    Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?

  • JonHurst15
    ⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported from Bolton, England

    @O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍

  • nuttyhill
    Patrick Veale (@nuttyhill) reported from Warrington, England

    @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

  • GeoffreyClewes
    Geoffrey Clewes (@GeoffreyClewes) reported from Bolton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CathrynPeoples1
    Cathryn Peoples (@CathrynPeoples1) reported

    @O2 @mikejibson I'm in Northern Ireland and have been affected today and yesterday. I can't connect at all today on the O2 network.

  • BishRocks1
    MissyKMD (@BishRocks1) reported

    @O2 I’m loosing the will to live I never have any signal where I live. If I need to make a call or answer a call I have to walk half way up the street to even try hearing anyone And even then I can’t hear them and it cuts off. It’s ridiculous!!! 😡

  • andrew_axfordGB
    Andrew Axford 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@andrew_axfordGB) reported

    Hey @tescomobile @o2 - my wife can't make or receive calls but my phone and our 4g internet is working fine. What's the problem? When will it be sorted?

  • jackiedee1969
    Jackie Desposito (@jackiedee1969) reported

    @MikeeP1981 @O2 @SkyUK We have had the same issue here in Southport for the last 4 days - was told should sorted by with received an update this evening now saying you 13th. Not great when family member is on hospital !

  • JAMIEAM92
    Jamie Aiden 💜 (@JAMIEAM92) reported

    @O2 when is the network going to be back up and running I've not been able to make or phone calls all day

  • danb94_
    Dan (@danb94_) reported

    @O2 Does anyone actually work at your call centres? I’ve spent 2 hours of my day trying to get in contact with you. New customer and not impressed…

  • stevief_1
    Stevie F (@stevief_1) reported

    @O2 any chance of a reply to my DM? Absolutely appalling service

  • TriDorisimo
    Karen G (@TriDorisimo) reported

    @O2 No you didn’t - as I said I was on a US sim I got at the airport the entire time I was in the US - you can’t break down anything and there’s no detail of any charge just the disappearance of £30

  • meganevans81
    Megan Evans (@meganevans81) reported

    @O2 im amazed with less than a month of my contract left your sales team wouldn’t offer an early upgrade, even when I said I was going to leave the network otherwise, they should be better retained in customer retention. Currently paying £55pm for an iPhone XS - abysmal

  • Orfie40Arab
    Erfan Arab (@Orfie40Arab) reported

    We are disappointed with @O2 service, overcharging and broken promises. Waiting time to speak to their help services takes one hour without reply. Online help is too busy. There is no one to talk to. Shame #O2