O2

O2 Outage Report in Wigan, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 01/22/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Altrincham, Bolton and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomAltrincham Total Blackout
United KingdomAltrincham Phone
United KingdomBolton Phone
United KingdomSt Helens Internet
United KingdomBolton Phone
United KingdomBolton Total Blackout

Community Discussion

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O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • Shelo_Mrs 🌸Shelo🌸 (@Shelo_Mrs) reported from Bolton, England

    @O2 why is it IMPOSSIBLE to speak yo somebody about your crappy service & non existent network????? £50 per month for NO SERVICE AT ALL for almost 12 months ! That's £600 shocking company!!

  • james_danson James Danson® (@james_danson) reported from Kirkby, England

    @Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯

  • Paul19RedTitles Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩

  • laticsian Ian Gee (@laticsian) reported from Chorley, England

    @O2 You've had a ****** stinker there haven't you. Website down all day for your #O2Priority. Gigs and Tours have allowed people to buy their tickets while your shitshow has allowed 1000's to miss out on tickets. Bravo!

  • jasonbrownlfc7 Jason (@jasonbrownlfc7) reported from Kirkby, England

    @O2 tried to get Lewis Capaldi O2 priority garden package tickets took me all the way through then unable to purchase? Is there an issue?

  • Hurstchris2102 Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    Absolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority

  • MattyHenno Matt Henno (@MattyHenno) reported from Appley Bridge, England

    @O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please

  • Chris_Mr_T Chris Thompson (@Chris_Mr_T) reported from Chorley, England

    Hi @O2 we’ve been in Blackpool most of the day and have little or no signal until we were leaving. Do you have a known issue, a lack of cell towers or something? We’ve been half a dozen times this year and it’s always the same on 3 different phones.

  • Nic05508801 Nic & Jack (@Nic05508801) reported from Bolton, England

    @O2 Doesn't surprise me, your service is shocking!!!!!

  • Paul19RedTitles Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk

  • graceblazys_ grace (@graceblazys_) reported from Bryn, England

    @O2 Hi can I have some help please, it’s not allowing me to send you a DM.

  • Hurstchris2102 Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    @carolyn_keenan @O2 @peterkay_co_uk Go directly through gigs and tours. Some more dates added later in 2023. I've just manged 2 get 2 for Sept 2023 in Manchester no problem.

  • MissHLVaughan Hannah Vaughan (@MissHLVaughan) reported from Liverpool, England

    @O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my

  • Chrisg3985 Chris (@Chrisg3985) reported from Leigh, England

    Anyone else’s #O2Priority gone down? @O2 was fine an hour ago

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 I could not use this voucher for coffee due to technical issue. Could you please provide a new one

  • kellyvmckeown Kelly McKeown (@kellyvmckeown) reported from Urmston, England

    @O2 when are you gonna allow people to get back into the priority app this tickets thing has been a right **** show

  • 17jkennedy Jacqualine Kennedy (@17jkennedy) reported from Bryn, England

    It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……

  • MattyHenno Matt Henno (@MattyHenno) reported from Warrington, England

    @O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.

  • Matt_Aspden matt aspden 🍂 (@Matt_Aspden) reported from Bolton, England

    @O2 is your payment gateway down? Had several calls to pay my bill, but can’t seem to process and payment on My O2 app

  • bradley_Avery18 bradley (@bradley_Avery18) reported from Liverpool, England

    @O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LewisMNorth Lewis North (@LewisMNorth) reported

    I’ve given my phone number to @O2 because I’m having a problem with my phone, & I’ve given my number out, like I do all the time, & they’ve said they can’t contact me. This happens ALL THE TIME whenever I give out my number, like why do I always have these life problems 😩🥺

  • Opthomas1992 Ramzan Kadyrov (@Opthomas1992) reported

    @O2 @theufcbaddy He's right. Your customer service is shite. Couldn't use my phone for 2 weeks 14th-30th Dec whilst you completed "upgrade work"...Xmas week..what is wrong with you!?? Had to move to my mums so I could continue to WFH and couldnt ring anyone and you offer me £10 as compo. Insult.

  • Smiggylfc19 Lewis (@Smiggylfc19) reported

    @theufcbaddy @O2 Horrible lad I left after pure years with them, went to EE they have been alright so far like

  • ABrunyee Alan (@ABrunyee) reported

    @TomRothery @O2 Exactly the same thing happened to me, also not an O2 customer. Reported 32 days ago now, still nothing but threatening letters, despite repeated desperate attempts to get a response from fraud team. So frustrated!

  • ComeOnFella_ Charlie (@ComeOnFella_) reported

    @O2 I’ve already spoken to your customer service team this morning and they stated I’ll have to wait 1-3 working days (but with it being new year this will be longer now) to wait for the returns parcel so I can return the phone and then once that’s done the new one can be sent out.

  • ComeOnFella_ Charlie (@ComeOnFella_) reported

    @O2 Can you offer me any kind of compensation as I’ve had to jump through hoops just to get something that I ordered. Whenever I’ve upgraded with O2 in the past it’s been really easy so I don’t know why your service has gone down so quickly now?

  • theufcbaddy Paddy The Baddy (@theufcbaddy) reported

    @O2 Your customer service over the phone is outrageously bad I got buttoned twice before I finally got put threw to someone in South Africa who couldn’t connect me to a manager for 24-48hrs are yous for real? Been with o2 10 years & still don’t get a push off the side! Disgrace

  • JessPacker5 Jess Packer (@JessPacker5) reported

    @O2 when is your fraud team going to respond to my 5 phone calls, 3 e-mails, 1 shop visit and a Managers call back that never came. My daughter has no new phone for Christmas do you even care? #CustomerService #Worsteverseen

  • ohholls_ Holls (@ohholls_) reported

    @darrenjc46 @O2 Having the same issue. It is a joke!

  • TonyArnese Tony Arnese (@TonyArnese) reported

    @O2 hi. Pls help me as the Disney+ discount offer isn’t working.