O2 Outage Report in Wigan, England
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The latest reports from users having issues in Wigan come from postal codes WN3.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: Wigan, Liverpool, Warrington, Skelmersdale, Altrincham and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Phone | |
| Liverpool |
Internet | |
| Warrington |
Phone | |
| Skelmersdale |
Phone | |
| Altrincham |
Total Blackout | |
| Altrincham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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David Moores
(@katarn_a1) reported
from
Bolton, England
@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@O2 are really frustrating me, I need my service restoring but can’t seem to do it right now
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
So @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
-
Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
-
marico
(@marikapaprik) reported
from
Walkden, England
Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
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Danielle Bailey
(@DanielleBaileyx) reported
from
Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Balcombe
(@DodgyValley) reported
from
Walkden, England
@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
-
Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
-
Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
-
Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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afkdvp
(@lonewolfie80) reported
Is your website down? Being trying to upgrade since 7pm yesterday with no luck. Online customer service is a 21 MINUTE WAIT @O2
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Kelsie Reardon
(@KelsieReardon) reported
@JuJulesberry @MartinSLewis @O2 Same happened to me. I’ve noticed has happened to others also. Had it in writing that it was confirmed to continue my device plan monthly, yet received a letter asking for full payment by 5th Dec. O2 call centre are no help, waiting for a call back within 48hrs. Disgusting!
-
afkdvp
(@lonewolfie80) reported
Is your website down? Being trying to upgrade since 7pm yesterday with no luck. Online customer service is a 21 MINUTE WAIT @O2
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JGriff
(@Griffj90) reported
Would highly recommend a different provider to others. Call Handlers pass you round from pillar to post on 202…It's ironic: if I were a new customer, I have no doubt @O2 would be jumping out of their chair to support! So frustrating…
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JGriff
(@Griffj90) reported
Would highly recommend a different provider to others. Call Handlers pass you round from pillar to post on 202…It's ironic: if I were a new customer, I have no doubt @O2 would be jumping out of their chair to support! So frustrating…
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JGriff
(@Griffj90) reported
@O2 have honestly the worst customer service I have ever seen. I have been a customer for eighteen years and have multiple contracts with them. Had nothing but issues with bills & upgrades over the last year. Resolutions Team…don’t even call you back to help!
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Kelsie Reardon
(@KelsieReardon) reported
@JuJulesberry @MartinSLewis @O2 Same happened to me. I’ve noticed has happened to others also. Had it in writing that it was confirmed to continue my device plan monthly, yet received a letter asking for full payment by 5th Dec. O2 call centre are no help, waiting for a call back within 48hrs. Disgusting!
-
afkdvp
(@lonewolfie80) reported
Is your website down? Being trying to upgrade since 7pm yesterday with no luck. Online customer service is a 21 MINUTE WAIT @O2
-
afkdvp
(@lonewolfie80) reported
Is your website down? Being trying to upgrade since 7pm yesterday with no luck. Online customer service is a 21 MINUTE WAIT @O2
-
Kelsie Reardon
(@KelsieReardon) reported
@JuJulesberry @MartinSLewis @O2 Same happened to me. I’ve noticed has happened to others also. Had it in writing that it was confirmed to continue my device plan monthly, yet received a letter asking for full payment by 5th Dec. O2 call centre are no help, waiting for a call back within 48hrs. Disgusting!