O2 Outage Report in Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: Skelmersdale, Altrincham, Bolton and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Phone | |
| Altrincham |
Total Blackout | |
| Altrincham |
Phone | |
| Bolton |
Phone | |
| St Helens |
Internet | |
| Bolton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Christopher smith 🏃🏻♂️🏃🏻♂️
(@Smith_Chris3003) reported
from
Eccleston, England
If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2
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Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere
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Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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RIP Alfie
(@Alfie_KC) reported
from
Bryn, England
Never been discouraged from upgrading my phone before, perhaps @O2 know something i don't
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Ellie Louisa 🧜🏻♀️🦩💫
(@EllieLouisaaa) reported
from
Hindley, England
@O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2
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Claire Hannah
(@Claire_journo) reported
from
Wigan, England
Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft
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Andrew Fielding
(@Andfie) reported
from
Bolton, England
Delighted to announce this household is now an @O2 free zone. Finally rid of their shocking customer service and outrageous roaming fees. #ikeepmyword
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Ffi Davies
(@Ffilly95) reported
from
Liverpool, England
@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
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Mrs K E
(@Kimbow21) reported
from
Bolton, England
Please help me @O2 I’ve been trying to get through on the phone since Thursday . I was sent the wrong phone on my upgrade I’m being charged for it . I have sent it back and have prove . Many thanks 🙏
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay
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Mrs K E
(@Kimbow21) reported
from
Bolton, England
@O2 Hi, yes I’ve spoken to someone but it’s still not sorted out . I’ve to ring back again which is awful. I was sent the wrong phone I sent it back Monday and it’s still not been received . I paid my last phone off so I could upgrade . I’ve been billed fo the wrong phone as well .
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Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@oSimplyStuart @PKendrickWIG @EmmaThommo @livesey99 @kevwafc @eaststandchris @johndanbatch @skintnortherner @O2 @DWStadium A month or so ago @o2 said they’d carried out work on the mast @DWStadium and that the reception should’ve improved, it hasn’t!!! there’s absolutely no signal at all inside the stadium!!!
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo
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Sir Richard Richard 🇪🇺
(@RichtMUFC99) reported
from
Prescot, England
@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
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John Green
(@J_P_Green) reported
from
Bolton, England
Anyone else had issues with replacement phones via insurance claims with @O2 - reported last week and as of today still no phones in stock even though they receive deliveries daily and also offering no alternatives!
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Kate Taylor
(@marykate100) reported
from
Appley Bridge, England
Surely this is not the kind of customer service you would receive from other brands such as @o2
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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Dave the deccy
(@davidbowes80) reported
from
St Helens, England
After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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DFDSFADFA
(@BRYANGMALONDON) reported
@O2 and today asking me AGAIN I f am the account holder then asked my name - then I sent them screenshots and all - STILL GOING AROUND AND ROUND. ... The reason I am so done with EE is because fo this chat support and hotline so delayed and so NOT HELPING GET RESOLUTION..
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DFDSFADFA
(@BRYANGMALONDON) reported
@O2 PLS REPLACE all your CUSTOMER SUPPORT CHAT AGENTS on FACEBOOK - I asked them about my problem since Tuesday or Wednesday - about how to activate my AMAZON PRIME RFREE EXTRAS - Every day they ask me Questions one or two 0 DAILY - asking me in instalments to validate my account
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Alex
(@villetaone) reported
@O2 offers very attentive contracts with lots of data, the issue is that the service is so bad that you are not able to use the data as it should, instead you find yourself looking for WiFi connections to be able to use your phone.
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meg ♎︎
(@vvxnture) reported
@o2 why have i had no service all day😭
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Graham
(@Greyadder) reported
@O2 I text balance to 20202 and nothing why is it not working
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RS6_marty
(@PercyTheCat8) reported
@TimBrock_DtD I’m talking about @o2 giving my kids numbers to the government? You f@cking idiot
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Chris Johnson
(@Chris_Johnson85) reported
@O2 can you explain to me why you customer service is the worse I have ever witness ?? And it’s really disappointed as I have been a o2 customer for a very long time.
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Fergal Kerlin
(@fergalkerlin) reported
@O2 any chance of sorting out ur mast problems in the bt82 area, it’s been an ongoing issue for over a year yet nothing ever gets resolved! Complaints fall on deaf ears.. I’m sticking to my side of the contract (payment) is there any chance you could fulfill your end!!
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Graham
(@Greyadder) reported
@O2 Thank you but was there a problem with that service yest or was it my phone
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Umair Ahmed
(@m333ruu1) reported
@O2 They have blocked me from contact them through their suggested means of contact. Stop over charging me. 5 years I’ve been with you and still every month I sit on the phone trying to resolve an issue on your “system” your not paying me for tech support