O2 Outage Report in Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Wigan, England
The most recent O2 outage reports came from the following cities: St Helens, Bolton and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Bolton |
Phone | |
| Bolton |
Total Blackout | |
| Liverpool |
Phone | |
| St Helens |
Internet | |
| Bolton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Matt Henno
(@MattyHenno) reported
from
Appley Bridge, England
@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
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Ian Gee
(@laticsian) reported
from
Chorley, England
@O2 You've had a ****** stinker there haven't you. Website down all day for your #O2Priority. Gigs and Tours have allowed people to buy their tickets while your shitshow has allowed 1000's to miss out on tickets. Bravo!
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🌸Shelo🌸
(@Shelo_Mrs) reported
from
Bolton, England
@O2 why is it IMPOSSIBLE to speak yo somebody about your crappy service & non existent network????? £50 per month for NO SERVICE AT ALL for almost 12 months ! That's £600 shocking company!!
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James Danson®
(@james_danson) reported
from
Kirkby, England
@Purple_bin @O2 90 mins and 6 calls later…………..got a uk call centre, problem sorted within 5 mins 🤯🤯🤯
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Kelly McKeown
(@kellyvmckeown) reported
from
Urmston, England
@O2 when are you gonna allow people to get back into the priority app this tickets thing has been a right **** show
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grace
(@graceblazys_) reported
from
Bryn, England
@O2 Hi can I have some help please, it’s not allowing me to send you a DM.
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Hannah Vaughan
(@MissHLVaughan) reported
from
Liverpool, England
@O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my
-
Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
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Cara Bartlett
(@CaraBarty) reported
from
Liverpool, England
@O2 it's painful enough holding for 30 mins after being told I was being transferred only to be then cut off by someone shouting down the phone at me. Was going to change my contract but seeing as I'm at the end of my 3 year deal I may consider my options!
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Christopher Hurst
(@Hurstchris2102) reported
from
Leyland, England
@carolyn_keenan @O2 @peterkay_co_uk Go directly through gigs and tours. Some more dates added later in 2023. I've just manged 2 get 2 for Sept 2023 in Manchester no problem.
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Chris Thompson
(@Chris_Mr_T) reported
from
Chorley, England
Hi @O2 we’ve been in Blackpool most of the day and have little or no signal until we were leaving. Do you have a known issue, a lack of cell towers or something? We’ve been half a dozen times this year and it’s always the same on 3 different phones.
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Jason
(@jasonbrownlfc7) reported
from
Kirkby, England
@O2 tried to get Lewis Capaldi O2 priority garden package tickets took me all the way through then unable to purchase? Is there an issue?
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Nic & Jack
(@Nic05508801) reported
from
Bolton, England
@O2 Doesn't surprise me, your service is shocking!!!!!
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bradley
(@bradley_Avery18) reported
from
Liverpool, England
@O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?
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Jacqualine Kennedy
(@17jkennedy) reported
from
Bryn, England
It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……
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matt aspden 🍂
(@Matt_Aspden) reported
from
Bolton, England
@O2 is your payment gateway down? Had several calls to pay my bill, but can’t seem to process and payment on My O2 app
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Christopher Hurst
(@Hurstchris2102) reported
from
Leyland, England
Absolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
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Matt Henno
(@MattyHenno) reported
from
Warrington, England
@O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 I could not use this voucher for coffee due to technical issue. Could you please provide a new one
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sally Archbold
(@salzibobs) reported
@O2 I’ve been trying to pay my bill all day but the payment won’t process. Are you having issues?
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Jordan Newland
(@jenewland1999) reported
@O2 I checked the website and there's reportedly issues with a cell tower where I live. As I'm working/studying from home I'm not currently going anywhere else.
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Aaaaaalllllllllliiii
(@aaa_lll_iii_W) reported
Why is the @O2 app down the one time I want a coffee👎
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Lor
(@Lor_LLC) reported
@O2 I can’t seem to log into my account, is your website down?
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Becci Geach
(@BecciGeach) reported
@O2 I desperately need some help and intervention please. Upset and hugely disappointed. Going round in circles due to a delivery gone wrong 13 days ago. Now having to work later hours,making up for the time spent repeatedly phoning o2 trying to sort this mess. Please help! 1/
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Joe Evans III
(@Joe_EvansIII) reported
@KimJongFun6 @ThreeUK @O2 My 7+ was a better phone hardware wise.. I’m liking the dimensions of this 12 mini although my data connection is awful
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Danielle edwards
(@Devilishdan) reported
@O2 what absolute appalling level of customer service you guys give people. 2 whole weeks of trying to bring our custom to you and you still can't get it right. An 81 year old dialysis patient left with no phone to use and you still can't sort it out. Ombudsman is it then
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Ulen
(@garkbit) reported
@hometelecomcare @O2 What's the point in ringing you to follow up an outstanding complaint that you appear to be incapable of resolving?
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Jack C
(@Jbc729) reported
@O2 You really need to get your act together O2. I’ve had a problem with my phone for some weeks now, which still hasn’t been resolved. Customer Services promised me a call back yesterday, still waiting 😡😡 Looking forward to my contract ending
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Mark Jeapes
(@markjeapes) reported
@O2 customer service skills have definitely dropped today, can’t seem to get hold of a human to talk to that deals with billing