O2

O2 Outage Report in Wigan, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wigan, England 10/27/2025 09:25

October 27: Problems at O2

O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wigan, England

The most recent O2 outage reports came from the following cities: Bolton, Newton-le-Willows, Liverpool, St Helens, Skelmersdale and Wigan.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Phone
United KingdomNewton-le-Willows Phone
United KingdomLiverpool Phone
United KingdomSkelmersdale Internet
United KingdomWigan Internet
United KingdomSt Helens Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • michelle2570 Michelle❤#TeamChester❤#TeamLinkinPark (@michelle2570) reported from Walkden, England

    @chrisstyles44 @O2 I honestly feel truly sorry for all the 02 customers who haven't heard anything about their new mobile phone delivery, that should arrive today! It's so UNFAIR! The 02 Purchase Team have totally messed up! They never checked the phones' actually stocks for reordering in time! 😠

  • AlanFarrimond Alan Farrimond (@AlanFarrimond) reported from Wigan, England

    @Latics1932 @EmmaThommo @PKendrickWIG @skintnortherner I’m the same I’m with @O2 once I leave the supporters club where I get WiFi and enter the DW it all goes blank, nothing, no signal.

  • MKTINGW1Z Rami El-Boghdadly (@MKTINGW1Z) reported from Hindley, England

    So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers

  • 305WA12 WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, England

    I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G

  • Kev_Edwards Kev (@Kev_Edwards) reported from Liverpool, England

    @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

  • Archaonday Chiara Oxley (@Archaonday) reported from Wigan, England

    The @O2 seem to think that this is an acceptable way to deal with this situation. Poor customer service all round it seems #beware #unsafe #ItTakesOneMoment #Manchester all over again.

  • thegourmetgays Thegourmetgays™ (@thegourmetgays) reported from Urmston, England

    @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Roby, England

    I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE

  • itskalvinking Kalvin King (@itskalvinking) reported from Liverpool, England

    Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼

  • PaulBeacon0 Paul Beacon (@PaulBeacon0) reported from Liverpool, England

    @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @caville @O2 It was working this morning then come 12 it’s down.

  • VivienneNewt0n Vivienne Newton (@VivienneNewt0n) reported from Bolton, England

    @O2 £38 for an iPhone 7 handset only in store at Bolton. MyO2 offer is £38 phone and handset. I’m disabled & would have liked support face2face but the assistant said they can’t compete with online deals!! That’s ridiculous! @PiratePaul2705

  • dbrindle92 David Brindle (@dbrindle92) reported from Liverpool, England

    @AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon

  • KellieW88 Kellie Walters (@KellieW88) reported from Liverpool, England

    @O2 no service again 🙄🙄🙄🙄 shittest network

  • AnthonySeed5 Anthony Seed (@AnthonySeed5) reported from Liverpool, England

    @LeeCruickshank9 @O2 Full signal at Walton 😎

  • CondronMargaret Margaret Condron (@CondronMargaret) reported from Liverpool, England

    @O2 my direct debits came out a week later than it should have for some reason and I still owe for 1 of them. I keep trying to pay and its saying there's an issue with my payment and there shouldn't be.

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    @xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂

  • WarrenPrice_ Warren Price (@WarrenPrice_) reported from Kirkby, England

    Ya ****** pieces of shit @O2

  • pathookway patricia hookway (@pathookway) reported from Walkden, England

    @O2 please can you help not happy at all

  • VivienneNewt0n Vivienne Newton (@VivienneNewt0n) reported from Bolton, England

    @O2 yet again I’m let down by you - ordered an upgrade & chose a phone in stock. Then told the phone was out of stock - but I can’t change my order!! Disabled, going on holiday & needed the phone 😡@PiratePaul2705

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • knowhereOrThere James.M (@knowhereOrThere) reported

    Hi @O2, do you sell Google pixel phones? If so, do you support the e-SIM on your network for the pixel watch? Thanks

  • jamie_a1112 Jamie (@jamie_a1112) reported

    @O2 The app is STILL not working nearly two hours later?

  • caitlyncraigx Caitlynnn (@caitlyncraigx) reported

    @O2 Still not working

  • Bey_Brooklyn B_Brooklyn (@Bey_Brooklyn) reported

    @O2 WHAT ARE YOUR UPDATES SIS???? ITS BEEN 2 HOURS NOW ALL THE BOTS RESELLING TIX. **** U

  • JDMalin James Daniel Malin (@JDMalin) reported

    @O2 Knock this on the head and sort out your signal mast issues instead since you’re a mobile phone company primarily 👍🏻

  • AskTheQuestio11 AskTheQuestion (@AskTheQuestio11) reported

    @O2 Okay a few questions here for your pathetic useless incapable company, 1. Why does it take over an hour to get anything near to speaking to someone?? 2. Why are your employees so patronising when asking simple questions? 3 does O2 priority never work? #o2pathetic #O2Priority

  • mic69449413 mic (@mic69449413) reported

    @O2 seriously please just sort out whatever the problems are. You claim to have finished works and all is sorted yet I'm trying to call about my insurance and I can't hear it it just keeps cutting out and crackling

  • Davidoff141 David Atwell (@Davidoff141) reported

    @O2 been trying to get through to customer service on the phone to talk about my latest bill for 2 days!

  • _TomCrosby Tom Crosby (@_TomCrosby) reported

    @O2 Did you not learn your mistakes from the Peter Kay tickets? Don't advertise a service if you can't provide time after time! Your getting paying customers hopes up and once again letting them down. Priority crashed half an hour before the ticket release and is still down now!!

  • jujoethekiller Jujoe (@jujoethekiller) reported

    Still on hold after hour and forty five mins top top customer services @o2