O2

O2 Outage Report in Leigh, Borough of Wigan, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Leigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Leigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Leigh, Borough of Wigan, England 10/20/2025 11:25

October 20: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leigh, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Newton-le-Willows, Manchester, St Helens, Skelmersdale, Wigan, Bolton and Moss Nook.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton-le-Willows Phone
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomManchester Phone
United KingdomManchester Phone
United KingdomSkelmersdale Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Leigh, England

Latest outage, problems and issue reports in Leigh and nearby locations:

  • sophielordx1 Sophie🙋‍♀️ (@sophielordx1) reported from Bury, England

    Mad how i pay 80 quid a month for a phone on @O2 that never ****** works. Full signal and 4g but yet i have no internet connection🤔🤔 silly *****

  • JonNutten Jon Nutten (@JonNutten) reported from Salford, England

    Think it’s time to go to @ThreeUK well over a decade with @O2 / @o2businessuk and they not really fussed about loyalty, customer service. The line used ‘it is what it is’ when I spoke to them about my contract options. 😂😂

  • lizkellettuk Elizabeth Kellett (@lizkellettuk) reported from Wilmslow, England

    @O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 how do i cancel my contract

  • TimPartridge2 {{{Tim}}} (@TimPartridge2) reported from Manchester, England

    @O2 please cancel contract for my number. That’s you notified.

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @O2 shocking service from o2 in Wilmslow. 5 new handsets through business and a few can’t be processed due to error. Assured error would be corrected today, it was but then it wasn’t. Messed up my morning yesterday, afternoon today and still two missing handsets.

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay

  • RichtMUFC99 Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England

    @Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

  • Burkster76 Martin Burke (@Burkster76) reported from Widnes, England

    @MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠

  • oneladyshow Charlie (@oneladyshow) reported from Salford, England

    @MDOG_Manchester @O2 @EE @VodafoneUK I have been with them around 15 years too and I can’t even message people sometimes in the city centre. They offer absolutely no help whatsoever just same old bullshit replies

  • kates2091 Kate Elliott (@kates2091) reported from Salford, England

    The problem with @O2 marketing messages will always be that my reaction to them is to swear at my phone and say ‘It’s not even possible for me to have used up my data yet’. And then I don’t read them. #ThoughtOfTheDay #TuesdayThoughts

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills

  • Shell_Boudin86 Michelle Boudin (@Shell_Boudin86) reported from Bury, England

    @JoJo_P_87 @O2 Not that I ever win them lol but would be nice to actually have something around the north west if I was to win .. Although never had an #O2Surprise either and been a customer 15yrs lol

  • Andfie Andrew Fielding (@Andfie) reported from Bolton, England

    Delighted to announce this household is now an @O2 free zone. Finally rid of their shocking customer service and outrageous roaming fees. #ikeepmyword

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo

  • Smith_Chris3003 Christopher smith 🏃🏻‍♂️🏃🏻‍♂️ (@Smith_Chris3003) reported from Eccleston, England

    If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2

  • MDOG_Manchester Manchester Dining Offers (@MDOG_Manchester) reported from Manchester, England

    @oneladyshow @O2 @EE @VodafoneUK Honestly, couldn’t even send this tweet in city centre if I was on O2 Something about a mast being down. For three years. Simple reason is, they don’t have enough coverage here so they lie about it.

  • Mr_NickBowe NB (@Mr_NickBowe) reported from Wilmslow, England

    Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2

  • suemcgran Sue McGranaghan (@suemcgran) reported from Manchester, England

    @oneladyshow @O2 That’s true - friends I have who are on other networks don’t have this problem so not sure it’s because it’s busy x

  • JohnAHallam66 John Hallam (@JohnAHallam66) reported from Manchester, England

    @o2. You just cut me off. Monday, you've used 80% of your data. Ok, 6 days to go. Fine. Thursday, cut off. Time to change provider, after many years. Really piss poor service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • IamNubz Nubz 🤔 (@IamNubz) reported

    @O2 tried to report fraudulent callers using your system to send 6 digit security codes out to your customers as part of password resets and customer service hung up on me twice. You don't care about the security of your customers data. Been a customer for a decade, until then.

  • Triplenath Nathan Woolley (@Triplenath) reported

    @O2 have you guys ceased trading or just totally given up? A bit of signal in London would be nice.

  • PiggyMalone1 Piggy Malone (@PiggyMalone1) reported

    @O2 Telefonica is a criminal outfit and they do not give a flying f*** about the UK, hence almost zero investment in network coverage over here.

  • x4nto Anthony McKenna (@x4nto) reported

    Disgraceful service again from @o2 billed me when I was promised I wouldn't, what a rubbish network and customer service

  • TraceyPyke3 Tracey Pyke (@TraceyPyke3) reported

    @O2 saying I’ve used a voucher I have never used, worried I be been hacked

  • nalloms D (@nalloms) reported

    @O2 you leaked my data, alerted me to fraudulent activity, asked me to contact you but don't respond. Tried your really bad chat function, calling your published number (I'm calling from abroad) and tweeted you. Nada. Thanks 👍

  • MrCPegg Chris Pegg (@MrCPegg) reported

    @O2 your online chat repeatedly keeps crashing on me when I’m trying to contact service. This is getting very stressful

  • PeteyJayD PT. (@PeteyJayD) reported

    @O2 hi, I am trying to port a number from Voxi to O2. The Voxi service disconnected yesterday morning but I’m still on the temp O2 number. Called customer service last night who said it’d be done “within minutes”. Still not done. I need my number active. Thanks.

  • Amit91987 A.P (@Amit91987) reported

    @O2 I need some help with my contract. I cannot see whether my contract price has increased for April. Also, need to know if I am out of contract so I can look around. Thanks

  • Lizzle_B Elizabeth Blackman 🇺🇦 💙💛 (@Lizzle_B) reported

    @O2 guys I need to speak to customer service. I was on hold for over 40 mins twice yesterday afternoon and in messaging I just get an auto reply saying you are too busy and to try again later!