O2 Outage Report in Bolton, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Bolton come from postal codes BL2 and BL5.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Bolton, England
The most recent O2 outage reports came from the following cities: Manchester, Salford, Blackburn, Bolton, Stockport and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Manchester |
Internet | |
| Salford |
||
| Manchester |
Internet | |
| Manchester |
Phone | |
| Manchester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Daniel Tackley
(@dtackley) reported
from
Bury, England
Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
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Kaye Willan 🏖🌞
(@kayewillan) reported
from
Tyldesley, England
@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?
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Mario Alghatta
(@malllmallll) reported
from
Manchester, England
@O2 terrible service from you guys today. Thanks for the inconvenience...
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Craig
(@CA_Speaky) reported
from
Wigan, England
@WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service
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Alex Hamer
(@AlexHamer1) reported
from
Blackburn, England
@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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Dominic Abraham-Newman
(@DAbrahamNewman) reported
from
Salford, England
@O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Jay Unsworth
(@shafterjay) reported
from
Wigan, England
@O2 is there a issue with your app / website can’t get access
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Dave Johnson
(@ecgdave) reported
from
Edenfield, England
@O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?
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lucy
(@lucyolix) reported
from
Salford, England
@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
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Claire 🖤
(@PerryClaire27) reported
from
Manchester, England
@O2 sort your **** signal out, £70 a month for this bullshit
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Dave Walsh
(@Davew274) reported
from
Standish, England
@AntStephen I’m with @O2 and it’s garbage inside the ground
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Abi
(@AbiClarey) reported
from
Stockport, England
@O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through
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Sam
(@SamAspinall95) reported
from
Leyland, England
@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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Alexander Robinson
(@atlr) reported
from
Manchester, England
@O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.
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Jess
(@jessslee_) reported
from
Walkden, England
@O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱
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Jacqueline
(@JacquiDarling) reported
from
Bolton, England
@O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.
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Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭
(@Julio_Afonso522) reported
from
Manchester, England
@O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?
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USMΛN HUSSΛIN
(@mrusmanhussain) reported
from
Manchester, England
Pathetic service at @O2 moving networks over 20 years
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lilybet
(@lillybet2021) reported
@O2 It won't allow any access beyond the login screen. Not a new issue, a quick Google shows it's been an issue for many years.
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Nenye 🌹
(@sheislolade) reported
Your customer service agent said her manager could not come to the phone and i can’t raise a complaint because it needs to go through her and her manager before I can officially complain and it takes 48 hours @O2
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Graeme Taylor
(@GraemeDTaylor) reported
@o2 Can’t login to app or website. Trying to take advantage of current offers but can’t
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Lilybet
(@lillybet2021) reported
@O2 I've posted the screen shot! I am not able to get past the login screen due to the message I've already posted
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Nenye 🌹
(@sheislolade) reported
Umm @O2 your customer serviced is the most terrible it’s been since I’ve been with you. You charged me an excess,, you’re not dividing the service I was charged for and your customer service Ellie From denville just told me she could not provide the service I paid for!
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Nenye 🌹
(@sheislolade) reported
I have been with you since 2005 and this is how you treat a loyal customer? .. I paid for an excess in February and today your customer service agent Ellie from denville is telling me I have to upgrade my contract to get my phone repaired @O2
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💥 F🅰™️🅰️ N 💥
(@The_Andy_Goode) reported
@Ofcom As @O2 will not let me pay the final bill on my ex wife’s phone, even though the number is mine and has been as long as we were with them, I’m being forced to not pay by them. They offer no solution and therefore I cannot pay. Just letting you know how crap this is!
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PAPAMOLE
(@pappa_mole) reported
Awfull customer service yet again from @EE thank god I only gave one phone left with them now... Thank you @O2 for helping me resolve an issue with unblocking my 2 ee phones. Amazing custimer service yet again from @O2
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lee hunter
(@leeh24) reported
@O2 what is going on with O2’s roll out of 5G, still nothing in stone or Stafford, been waiting months now.. seriously thinking about switching over network who’s covering the area!! Your roll out seems to of stalled!!
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blake
(@extralargepeas) reported
@O2 I’ve been trying to pay off my device plan all day but every time I ring 202 it says I have nothing to pay, please help me