O2

O2 Outage Report in Bolton, England

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The latest reports from users having issues in Bolton come from postal codes BL2 and BL5.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bolton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bolton, England 12/08/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bolton, England

The most recent O2 outage reports came from the following cities: Blackburn, Manchester, Bolton, Stockport and Newton-le-Willows.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Total Blackout
United KingdomManchester Phone
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBolton Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • SimpaticoGem Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • AtlasSailing 🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Westhoughton, England

    @O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???

  • Josh_Deegan Josh Deegan (@Josh_Deegan) reported from Manchester, England

    @BigLouComedy @O2 100% Gonna try the general sale on Saturday. Don't hold much hope but you never know

  • 17jkennedy Jacqualine Kennedy (@17jkennedy) reported from Bryn, England

    It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……

  • SimpaticoGem Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • StevenB93941279 Steven Burns (@StevenB93941279) reported from Ramsbottom, England

    Is it just me or is @O2 signal getting worse and worse.

  • tuite_liz Liz Tuite (@tuite_liz) reported from Atherton, England

    @O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please

  • elgobsucram Marcus 🇬🇧✊🏾 (@elgobsucram) reported from Manchester, England

    Always good finding 3 unknown direct debits to @O2 2 months *after* reporting fraud, especially after they refused to refund the charges to gambling websites I’d never even heard of

  • Josh_Deegan Josh Deegan (@Josh_Deegan) reported from Manchester, England

    @O2 has less than 20 mins to sort their app out. Come on guys, this is so bad

  • KerryOw80160432 Kerry Owen (@KerryOw80160432) reported from Westhoughton, England

    @O2 hi guys, I've not had a signal for 2 weeks, got a sick relative and a signal, please help!! Post code BL52LF

  • Hurstchris2102 Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    @carolyn_keenan @O2 @peterkay_co_uk Go directly through gigs and tours. Some more dates added later in 2023. I've just manged 2 get 2 for Sept 2023 in Manchester no problem.

  • AtlasSailing 🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Bolton, England

    @O2 @o2 Your service in Bolton area has been terrible over recent weeks to the point I am considering leaving. When will this improve??? #badservice #telephone

  • ZackHallam Zack Hallam 🐝 (@ZackHallam) reported from Manchester, England

    Why does @O2 refuse to give you internet connection whenever there’s more than 4 people near you… Surely there’s enough infrastructure in Manchester to support 4G?! Every single time I’m in a city centre, my data just doesn’t work. It’s a joke

  • eagleeyedferret Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 Yes the original problem is still not resolved. Can you DM me please to sort it out as I’m not wasting any more time with your shocking overseas call centres. Have you not realised by now they are a false economy?

  • _hayleighhxo Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, England

    Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?

  • ShanRebec94 Shannon (@ShanRebec94) reported from Sale, England

    @chlo3matthewman @O2 @viagogo Tickets on there for over a £1000 now, O2 clearly weren’t experiencing issues with ticket demand unless you were an ordinary customer who wanted them at face value. Very very poor

  • Chrisg3985 Chris (@Chrisg3985) reported from Leigh, England

    Anyone else’s #O2Priority gone down? @O2 was fine an hour ago

  • thefirkinbar The Firkin (@thefirkinbar) reported from Newton-le-Willows, England

    @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

  • Mhamp84 Myles Hampson (@Mhamp84) reported from Hindley, England

    @Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data

  • Andy_TheGrouch Andy (@Andy_TheGrouch) reported from Bryn, England

    @O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • 1JackWebster Jack Webster (@1JackWebster) reported

    @O2 can I ask why the service on my phone simply doesn’t work when automatically connected to 5G? With an increase of 5G masts being installed, the future with O2 doesn’t look promising if it continues in this way?!

  • FemmeboiEcho ✨ECH♡✨ Bunny Prinxe🐰👑 (@FemmeboiEcho) reported

    so its been just over 3 weeks since i last had any service and now @O2 have updated their estimate for when they'll have it fixex to the 17th of april. p sure ive missed out on multiple callsbacks from potential employers bc of this.

  • join4te Jay (@join4te) reported

    @O2 Day 134 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • lisapkennedy Lisa Kennedy (@lisapkennedy) reported

    @O2 The horrific customer service you offer. I've reported them to offcom. Offcom is unable to get involved in individual cases. If enough people complain, they will investigate

  • xandramercy Alexandra Mercy (@xandramercy) reported

    @brough_yacka @O2 I had same issues days back but @KatherineCoder7 helped me recovered my account back and I can now login my account back as normal you can message her for help

  • ChelseaaJadee98 Chelseaa Jadee (@ChelseaaJadee98) reported

    @lovewasfound @O2 Other SIM cards don’t work in my phone. It still shows as no service.

  • Topbird69 Lea Rose (@Topbird69) reported

    @O2 all your phonelines are not working they either will not call or they are engaged. This is really unhelpful as I need to change my bill date. Can someone help me please.

  • Arthur_Dave ProudToBeAGooner (@Arthur_Dave) reported

    HELP How the hell do you cancel your @o2 sim (not in contract) if they won't answer the phone. They gave nothing in their FAQs which allow me to cancel. Must be illegal. Thought SKY was difficult? Try @O2. 🤬🤬🤬

  • YvetteM94 Yvette Marie (@YvetteM94) reported

    Anyone else with @o2 having problems in the ME19 area? Not been able to use my phone at home for the last 4 days! Starting to become a joke now 🤬🤬

  • Duckelsio Antony Duckels (@Duckelsio) reported

    @O2 hi there. I’m not a customer but my wife is aac. 1005079702. My wife died in January and she has just received a final demand for payment because of arrears. I cannot get through to any of your numbers to discuss this. You are threatening bailiff action….