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O2 Outage Report in Bolton, England

Why is my O2 service not working?

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The latest reports from users having issues in Bolton come from postal codes BL3 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Bolton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Bolton, England

The most recent O2 outage reports came from the following cities: Blackburn, Manchester, Leyland, Rossendale District, Bolton, Wigan, and Stockport.

CityProblem TypeReport Time
Blackburn Internet 2 hours ago
Blackburn Total Blackout 2 days ago
Blackburn Internet 2 days ago
Blackburn Total Blackout 3 days ago
Blackburn Internet 3 days ago
Blackburn Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • rhinowinny
    Dave Winstanley (@rhinowinny) reported from Manchester, England

    @O2 I have been a customer for 4 years and every time I call I get 'we are unusually busy and you may be waiting 15mins'. I would suggest your resource planner needs sacking. Pusz poor customer service yet again.

  • pathookway
    patricia hookway (@pathookway) reported from Walkden, England

    @O2 please can you help not happy at all

  • planesmad2016
    Aviation News ✈️ (@planesmad2016) reported from Bury, England

    @O2 as a victim of domestic abuse I would thought O2 would be more understanding and helping customers who experienced financial abuse as well if domestic abuse! I haven’t received any of that from you! Horrible nasty network! #Poorcustomerservice @bbcthree @MarkEvansO2

  • thegourmetgays
    Thegourmetgays™ (@thegourmetgays) reported from Urmston, England

    @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

  • AdamMoran
    Adam Moran (@AdamMoran) reported from Sale, England

    @dmhprior @O2 Sounds a bit like waiting for @virginmedia to install broadband, albeit they don’t owe me ££. Just general lack of interest in any form of customer service.

  • leahbossons
    leah rose x (@leahbossons) reported from Manchester, England

    @O2 are absolutely useless. Rude staff and not a one of them have a clue what they’re doing.

  • michelle2570
    Michelle❤#TeamChester❤#TeamLinkinPark (@michelle2570) reported from Walkden, England

    @chrisstyles44 @O2 I honestly feel truly sorry for all the 02 customers who haven't heard anything about their new mobile phone delivery, that should arrive today! It's so UNFAIR! The 02 Purchase Team have totally messed up! They never checked the phones' actually stocks for reordering in time! 😠

  • MDOG_Manchester
    Manchester Dining Offers (@MDOG_Manchester) reported from Manchester, England

    @hellofawaytodie @O2 There’s a mast down though

  • Knitswithbeer
    knitswithbeer🐝 (@Knitswithbeer) reported from Euxton, England

    @saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari

  • bluegail1
    Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    @O2 @o2 You don’t want to help enough unfortunately! Started off well, then ended up worse than the telephone customer services! Hope no one needs a refund anytime soon, if you do, good luck with that!

  • damienandem
    Damien & Emma (@damienandem) reported from Bury, England

    @O2 Hello o2 I’ve had great service from the network with a lot of different issues. But to be honest I’ll never understand why it takes hours and hours for a sim to activate....

  • MessengerNic
    Nic Messenger (@MessengerNic) reported from Golborne, England

    @O2 I keep getting calls from different numbers in South Sudan. I contacted your call centre and no help was given. I accidentally answered one of the calls and it’s charged me £15 on my bill!! Not even my fault! 😤 and you can’t even refund me!! Disappointed 😔

  • bluegail1
    Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    trying to get a credit off @o2 is an absolute nightmare, 3 months they have been promising it’ll be in my account! Fuming!🤬 Worse customer service ever! I can see me getting away this long with not paying my bill! Worse than useless!

  • MDOG_Manchester
    Manchester Dining Offers (@MDOG_Manchester) reported from Manchester, England

    @MikAlexH We’ve got **** all from @O2 here, I’m off tomorrow, leaving them. See ya you bunch of useless lying *****!

  • damienandem
    Damien & Emma (@damienandem) reported from Bury, England

    @O2 Several times and more, I will leave it to tonight, at which point I’ll require you to fix this. Contract costs a fortune I expect to be able to use what I am paying for. Thanks

  • bluegail1
    Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Middleton, England

    Well my opinion of @O2 has just (to quote a word used so many times by O2) “escalated” from bad to absolutely useless!

  • jordanbuckley92
    Jordan Tui Lolahea (@jordanbuckley92) reported from Manchester, England

    Sick of never getting service with @o2 didn’t move to these to deal with this shite daily!! Pissed off

  • bluegail1
    Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    @virginmedia that was extremely good service by your customer service team. Thank you very much for all your help. Maybe you could give some advice to @o2

  • cholloway92
    Chris (@cholloway92) reported from Haslingden, England

    @O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • axiom68
    arcadian (@axiom68) reported

    @O2 Sure. A phone I got from you guys, the Honor Magic V5, is a great device apart from the video recording. I bought this to entirely run a channel on it. You can't because the video recording sucks. Honor kept giving stock answers until I got upset. Now they have blocked me.

  • L1amw90
    🏴󠁧󠁢󠁥󠁮󠁧󠁿 L1amw90 🇬🇧 (@L1amw90) reported

    @O2 I am still without no service or signal. I have checked the status and it says there are no errors in the area, so what's going on?

  • L1amw90
    🏴󠁧󠁢󠁥󠁮󠁧󠁿 L1amw90 🇬🇧 (@L1amw90) reported

    @O2 I am still without no service or signal. I have checked the status and it says there are no errors in the area, so what's going on?

  • teejwxm
    TJ (@teejwxm) reported

    @O2 @bennybroadbean Yes, of course. It says there’s no issues but there clearly is. We are just going round in circles here.

  • OneCorrectGuy
    Sam (@OneCorrectGuy) reported

    @O2 It’s been two weeks since I moved my number over to O2 for my port that what was supposed to be 24hrs - 48hrs. None of the support I’ve spoken to have been able to help. This is insane.

  • drunkensquib
    Em (@drunkensquib) reported

    @O2 That’s not the issue, the issue is my service is restricted with paying twice. Partners phone is the same! Is there an ongoing issue ?

  • originalgemski
    Gemski 💛 (@originalgemski) reported

    @laurstantonxo Me too, I'm sick of this shocking service with @O2 @AXS_UK happens everytime!!!

  • chrisjhocking22
    ChrisJH1878 (@chrisjhocking22) reported

    @Twatmospheric @EE @O2 O2 are terrible 😞 in every area full stop.

  • JohnTillUK
    John Till (@JohnTillUK) reported

    @O2 To be honest I don’t want to waste any more time, it’s just disappointing as a customer of 29 years and a strong brand advocate, to see a previously great service slowly go down the pan.

  • pumpkinwitch67
    pumpkin (@pumpkinwitch67) reported

    @O2 right I’ve had enough of being asked again and again via messenger the same questions to try sort out why my phone isn’t working since renewing my contract. I’ve been with you over 30 years your telling me a mask is down none of my friends have problems so your lying to me