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O2

O2 outages and service status in Bolton, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Bolton come from postal codes BL3 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Bolton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at O2

O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Bolton, England

The most recent O2 outage reports came from the following cities: Blackburn, Manchester, Leyland, Rossendale District, Bolton, Wigan, and Stockport.

CityProblem TypeReport Time
Blackburn Internet 1 day ago
Blackburn Total Blackout 3 days ago
Blackburn Internet 3 days ago
Blackburn Total Blackout 4 days ago
Blackburn Internet 4 days ago
Blackburn Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • Gsd1Omara
    Keeley O'Mara (@Gsd1Omara) reported from Rochdale, England

    @O2 why is the signal strength in #Middleton?? We have 4 phones with you & it’s shocking!! There’s loads of people wanting to change supplier

  • AtlasSailing
    🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Westhoughton, England

    @O2 Work was meant to be completed last week! Do I move to a better mobile company or are you going to improve the service???

  • Gsd1Omara
    Keeley O'Mara (@Gsd1Omara) reported from Rochdale, England

    @O2 why is the signal in #Middleton so poor??? We have 4 phones with you & it’s shocking signal. I know loads of people wanting to change supplier #notgood #sortitout

  • laticsian
    Ian Gee (@laticsian) reported from Chorley, England

    @O2 You've had a ****** stinker there haven't you. Website down all day for your #O2Priority. Gigs and Tours have allowed people to buy their tickets while your shitshow has allowed 1000's to miss out on tickets. Bravo!

  • KerryOw80160432
    Kerry Owen (@KerryOw80160432) reported from Westhoughton, England

    @O2 hi guys, I've not had a signal for 2 weeks, got a sick relative and a signal, please help!! Post code BL52LF

  • Josh_Deegan
    Josh Deegan (@Josh_Deegan) reported from Manchester, England

    @O2 has less than 20 mins to sort their app out. Come on guys, this is so bad

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please

  • Hurstchris2102
    Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    @carolyn_keenan @O2 @peterkay_co_uk Go directly through gigs and tours. Some more dates added later in 2023. I've just manged 2 get 2 for Sept 2023 in Manchester no problem.

  • kellyvmckeown
    Kelly McKeown (@kellyvmckeown) reported from Urmston, England

    @O2 when are you gonna allow people to get back into the priority app this tickets thing has been a right **** show

  • 17jkennedy
    Jacqualine Kennedy (@17jkennedy) reported from Bryn, England

    It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……

  • AtlasSailing
    🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported from Bolton, England

    @O2 @o2 Your service in Bolton area has been terrible over recent weeks to the point I am considering leaving. When will this improve??? #badservice #telephone

  • Hurstchris2102
    Christopher Hurst (@Hurstchris2102) reported from Leyland, England

    Absolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority

  • SimpaticoGem
    Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • _hayleighhxo
    Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, England

    Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?

  • MattyHenno
    Matt Henno (@MattyHenno) reported from Appley Bridge, England

    @O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please

  • ZackHallam
    Zack Hallam 🐝 (@ZackHallam) reported from Manchester, England

    Why does @O2 refuse to give you internet connection whenever there’s more than 4 people near you… Surely there’s enough infrastructure in Manchester to support 4G?! Every single time I’m in a city centre, my data just doesn’t work. It’s a joke

  • Chrisg3985
    Chris (@Chrisg3985) reported from Leigh, England

    Anyone else’s #O2Priority gone down? @O2 was fine an hour ago

  • Josh_Deegan
    Josh Deegan (@Josh_Deegan) reported from Manchester, England

    @BigLouComedy @O2 100% Gonna try the general sale on Saturday. Don't hold much hope but you never know

  • ShanRebec94
    Shannon (@ShanRebec94) reported from Sale, England

    @chlo3matthewman @O2 @viagogo Tickets on there for over a £1000 now, O2 clearly weren’t experiencing issues with ticket demand unless you were an ordinary customer who wanted them at face value. Very very poor

  • Chris_Mr_T
    Chris Thompson (@Chris_Mr_T) reported from Chorley, England

    Hi @O2 we’ve been in Blackpool most of the day and have little or no signal until we were leaving. Do you have a known issue, a lack of cell towers or something? We’ve been half a dozen times this year and it’s always the same on 3 different phones.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • whyteuk
    andy whyte | 27 (@whyteuk) reported

    swapping from @o2 to @ee today because of o2’s hopeless signal. literally i’d consistently be the 1 with the worst signal at all times. and as if in some last ditch attempt to sway my decision i got half decent signal in the gym this morning. a usual black spot #toolittletoolate

  • rookieshooter92
    Zac (@rookieshooter92) reported

    @O2 this is getting silly. All I want is my customer reference number but I can't call the international number from China! Help me out here.

  • charli_bigspuds
    Charl 👻 (@charli_bigspuds) reported

    And another tweet where I am moaning about @O2 , no service at all on my phone, done a coverage checker etc and I should have signal but of course I don’t!!... Think I need to make a separate account just for complaining about this network 🥴

  • Marc85432
    Marc B (@Marc85432) reported

    @O2 your network currently down? Cant access WiFi connections anywhere?

  • ellllljaaac
    lorenjackson (@ellllljaaac) reported

    @O2 Thanks, but none of them work… this only started happening yesterday when the issues started with Facebook, i am missing work today because of this, normal mobile data is working fine but the hotspot isnt

  • sarah_cedwards
    Sarah Edwards (@sarah_cedwards) reported

    @O2 I’ve sent a dm about a number switch issue with a new contract. Thank you

  • kelskelskel
    𝕶𝖊𝖑𝖘𝖊𝖞 (@kelskelskel) reported

    @O2 I need help getting a STAC code. Your text service isn’t working for me. Been on the lines for ages. Please help.

  • ellllljaaac
    lorenjackson (@ellllljaaac) reported

    @O2 my personal hotspot isnt working since everything went down yesterday… i am supposed to have started work at 10 and cant connect my laptop to my phone… when is this going to be fixed??

  • _PoutinePoutine
    Poutine (@_PoutinePoutine) reported

    @O2 are into the semi finals, you lot are ****! Lucky escape for @Homebase_uk this time as they didn’t vote for themselves. Good luck in the semis @O2

  • zdtaylor97
    Zoe Taylor (@zdtaylor97) reported

    @O2 I never had this issue with company's like tesco, who use your phone lines... And my other half has absolutely no issue with other service providers. Its purely O2 that's the issue. Even tried other Sims in my phone to trial it