O2 outages and service status in Bolton, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around Bolton, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Aug 18, 9:40 AM GMT+1.
- Internet (48%)
- Total Blackout (43%)
- Phone (8%)
- E-mail (1%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bolton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bolton, England
The most recent O2 outage reports came from the following cities: Blackburn, Manchester, and Rochdale.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 4 hours ago |
|
Blackburn
|
Internet | 2 days ago |
|
Blackburn
|
Phone | 2 days ago |
|
Manchester
|
Phone | 5 days ago |
|
Blackburn
|
Total Blackout | 5 days ago |
|
Blackburn
|
Internet | 5 days ago |
Nearby cities with recent reports
11 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
-
Sonia (@sonnisamosa) reported from Urmston, England@O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?
-
DJ Nerja 🇺🇦 (@CurryInTurry) reported from Stockport, England@AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!
-
Alastair (@alid7997) reported from Manchester, England@O2 why is your signal in Manchester so, so ****?!
-
Myles Hampson (@Mhamp84) reported from Hindley, England@Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data
-
Kelly McKeown (@kellyvmckeown) reported from Urmston, England@O2 when are you gonna allow people to get back into the priority app this tickets thing has been a right **** show
-
grace (@graceblazys_) reported from Bryn, England@O2 Hi can I have some help please, it’s not allowing me to send you a DM.
-
Howard Rice (@howierice) reported from Sale, England@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
-
Joe Holmes (@J0eH0lmes) reported from Stockport, England@joe_fush @O2 I've been trying to log into my @O2 account and you keep sending me text messages with codes on to log me in, but with absolutely zero signal I can not receive the codes to access my account 🥴
-
The Firkin (@thefirkinbar) reported from Newton-le-Willows, England@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
-
jonnytaylor (@JonnyGravel) reported from Rochdale, England@O2 really poor customer service today when trying to open a new account #exasperated
-
Joe Holmes (@J0eH0lmes) reported from Salford, England@O2 my phone is saying no sim so I have zero signal or data to call or text you. Any chance of getting someone to give me a ring to sort out a new sim card?
-
lucy (@lucyolix) reported from Salford, England@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
-
Jess (@jessslee_) reported from Walkden, England@O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱
-
Liz Tuite (@tuite_liz) reported from Atherton, England@O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please
-
Rob 🇪🇺🏴 (@RJakesEU) reported from Manchester, EnglandKinda wonder why I use @O2 when their mobile signal in central Manchester is barely functioning. Continually timing out, drops connection 😡
-
Violet (@violetibeh) reported from Manchester, England@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
-
Josh Deegan (@Josh_Deegan) reported from Manchester, England@O2 has less than 20 mins to sort their app out. Come on guys, this is so bad
-
Daniel Tackley (@dtackley) reported from Bury, EnglandOh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
-
Steve (@SteveVanDang) reported from Stockport, EnglandWelp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya
-
Chris Thompson (@Chris_Mr_T) reported from Chorley, EnglandHi @O2 we’ve been in Blackpool most of the day and have little or no signal until we were leaving. Do you have a known issue, a lack of cell towers or something? We’ve been half a dozen times this year and it’s always the same on 3 different phones.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Deborah Bentham 🏳️⚧️🏳️🌈 (@BenthamDeborah) reported@ThePaulRawlings @TakeThatClouds @O2 It’s a pain in the a*se, but it stops an identity thief from gaining access to services that require a OTP. I worked in customer service for a mobile phone company & the number of people who has their email, & therefore multiple online accounts, hacked was staggering.
-
Blaze 3D (@Weezyblaze77) reported@O2 @O2 It's been over a month since my number was compromised and my account closed. I've received conflicting information from different teams and still have no resolution. This number is linked to all my essential services. I deserve answers. @OmbudServices
-
🇬🇧 Peter Shelley 🇬🇧 (@PeterShelley25) reported@MissWittank @O2 That’s a breach of contract by O2 so you should be free to terminate your contract without penalty
-
Savannah (@justicenowxxx) reported@O2 @O2Help @VirginMedia I have been ignored for a week by your complaints team. I am now in Mexico with no service at all despite written assurances that Mexico is covered under my Inclusive Zone benefit. Complaint ref: C‑2707267834. Urgent senior‑level fix required today.
-
Cheryl Irving (@Dezrezchez) reported@O2 when will the signal/data issue be repaired in TQ12 area, it’s been saying there’s a mast issue for days now. Shame I can make a ‘paying you’ issue for the days that I’ve had no signal/data!
-
Craig (@CraiginKent) reported@O2 does anyone want a free @iphone 17 Pro because I have tried to return this new handset to O2 four times and they completely screw up the collection of handset. I’ve also tried calling 02 to discuss four times and their customer services are inept. I’m giving it away now.
-
XDragoNaaK (@QDragoNaaK) reported@SofTy0ff @O2 @erxnokami Yo wtf is Eren doing down there
-
Karthika_London (@karthika_gm) reported@O2 Thanks for responding so quickly🤭, didn’t expect that from your network 😒
-
MUFC Chatter (@mufcchatter) reported@O2 PLEASE HELP! I found out today that I have a CCJ on my file from O2 from 2024. This relates to a bundled SIM with a Virgin Broadband contract which was cancelled before it was set up due to credit. The O2 sim was supposed to be cancelled to but it wasn't!
-
Sarah H (@SarahWM45) reportedTwo years of no service from @O2. Two years of paying two contracts to them despite this. And still they want £189 early exit fee. Have been waiting 2 weeks for a call back!! Lots of promises, no call. Yet have received an enforcement notice!! Intentional possibly?@MartinSLewis?