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O2

O2 Outage Report in Bolton, England

Why is my O2 service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Bolton come from postal codes BL3 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Bolton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Bolton, England

The most recent O2 outage reports came from the following cities: Blackburn, Manchester, Leyland, Rossendale District, Bolton, Wigan, and Stockport.

CityProblem TypeReport Time
Blackburn Total Blackout 1 hour ago
Blackburn Internet 1 hour ago
Blackburn Internet 4 hours ago
Blackburn Total Blackout 5 hours ago
Blackburn Internet 5 hours ago
Blackburn Total Blackout 5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • Mhamp84
    Myles Hampson (@Mhamp84) reported from Hindley, England

    @Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data

  • Andy_TheGrouch
    Andy (@Andy_TheGrouch) reported from Bryn, England

    @O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.

  • StevenB93941279
    Steven Burns (@StevenB93941279) reported from Ramsbottom, England

    Is it just me or is @O2 signal getting worse and worse.

  • J0eH0lmes
    Joe Holmes (@J0eH0lmes) reported from Stockport, England

    @joe_fush @O2 I've been trying to log into my @O2 account and you keep sending me text messages with codes on to log me in, but with absolutely zero signal I can not receive the codes to access my account 🥴

  • eagleeyedferret
    Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??

  • chrisrogan
    Chris Rogan (@chrisrogan) reported from Manchester, England

    Pee'd off at @GreggsOfficial and @O2 three weeks in a row with priority debacle. One week over charged, last week paid for my own this week walked out. Staff not trained in the offer and Greggs not responding to customer service emails. More Greggs issue than o2.

  • bodsy0
    Mike Bowden (@bodsy0) reported from Stockport, England

    @o2 you really need to change your 'on-hold' music #terrible 😎

  • DaveWrigh
    Dave Wright (@DaveWrigh) reported from Manchester, England

    @BruceDevlin @grantmathieson @O2 I work in the industry (not for O2 though, although I have had internal dealings with them) and that does seem like a very odd course of action to recommend. DM me with your issue if you want and I’ll see if I can point you in the right direction?

  • Dr_Bass
    Doctor Bass (@Dr_Bass) reported from Manchester, England

    @O2 Hi, my 4G signal over the last few months has been dreadful. I’m currently sitting with 3 bars of 4G and waiting about 10-20 seconds for a picture to download. I thought it was just me but seen plenty others complaining.

  • elgobsucram
    Marcus 🇬🇧✊🏾 (@elgobsucram) reported from Manchester, England

    Always good finding 3 unknown direct debits to @O2 2 months *after* reporting fraud, especially after they refused to refund the charges to gambling websites I’d never even heard of

  • thefirkinbar
    The Firkin (@thefirkinbar) reported from Newton-le-Willows, England

    @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

  • eagleeyedferret
    Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 Yes the original problem is still not resolved. Can you DM me please to sort it out as I’m not wasting any more time with your shocking overseas call centres. Have you not realised by now they are a false economy?

  • grantmathieson
    Grant Griffiths-Mathieson (@grantmathieson) reported from Manchester, England

    @BruceDevlin @O2 Has she maybe assumed data protection issue

  • eagleeyedferret
    Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 2/2 both occasions the call centres were noisy. Call centre operative didn’t speak very god English. Both operatives complaining their systems were slow or not working at all and putting me on hold for long periods.

  • J0eH0lmes
    Joe Holmes (@J0eH0lmes) reported from Salford, England

    @O2 my phone is saying no sim so I have zero signal or data to call or text you. Any chance of getting someone to give me a ring to sort out a new sim card?

  • CurryInTurry
    DJ Nerja 🇺🇦 (@CurryInTurry) reported from Manchester, England

    @O2 @purpledolphins7 They didn't help me. They didn't apply the increase in speed. In fact they said I could have 1gig for £30 extraper month. False advertising and liars!

  • SimpaticoGem
    Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • OliverBanks
    Oliver Banks 🇺🇦 (@OliverBanks) reported from Manchester, England

    @O2 hi, how do I cancel a contract within the 14 day cooling off period please?

  • SawdayJames
    James Sawday (@SawdayJames) reported from Manchester, England

    @O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?

  • clare_jeffs
    Clare (@clare_jeffs) reported from Stockport, England

    They told her they are affiliated with @O2 and apparently do not offer cooling off periods. How can they miss-sell to a vulnerable lady with a brain injury and not cancel it. @plandotcom DISGUSTING.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • luce_race
    Luce (@luce_race) reported

    @O2AcademyBmouth @Ticketmaster @O2 I have just been charged for Loyle Carner ‘Hugo’ tour tickets in Bournemouth and I have not receive any confirmation of order or any emails. What am I meant to do about this issue 😡

  • wendyg4073
    wendyg4073 (@wendyg4073) reported

    @Spitterbirb @O2 On the worst network out there

  • Big_olumide
    Olu🇬🇧 (@Big_olumide) reported

    @O2 It’s terrible , terrible experience with you guys damn.guys be careful they just keep deducting without a fixed time

  • AVFC_Jimbob
    James Clarke (@AVFC_Jimbob) reported

    @O2 No I never received an email inviting me to claim it, I've got all my emails from O2 still on my phone and it's just bills and my welcome pack.. I was told the email would come within 90 days of my purchase...

  • Leo89826702
    Leo (@Leo89826702) reported

    @virginmedia Sadly you have told me to use another network as @O2 cannot guarantee that the local mast (which serves a population of about 10000 ) will be fixed anytime soon. Now in Deadlock.

  • BenesjsjsjjaHsa
    Jimoh Akeem (@BenesjsjsjjaHsa) reported

    @alik8 @O2 yesterday my account also got suspended too but I was able to get it back within 20 minutes through the help of @joram_wawa He's indeed a genuine account recovery expert.

  • just_1xp
    xp (@just_1xp) reported

    Honestly @O2 The signal in the USA provided via @TMobile is absolutely abysmal!!! Constantly no signal or 3G or 4G !!! I left @ThreeUK hoping for better signal and it’s shockingly bad at home and here in the states!!! Shouldn’t have to turn data on/off all day to get signal! 😡

  • Greggd86
    Gregg (@Greggd86) reported

    @O2 your O2 customer services have left me no other option but to try write on Social Media. Your customer services service is appalling. You do not want to help anyone. I've made 4 complaints via your CS and not had one single response. Not a happy customer.

  • bentley92
    gareth kenrick (@bentley92) reported

    @O2 having trouble accessing the portal so as to book o2 lounge @ Gatwick.

  • _hwrth
    Si 🇺🇦 (@_hwrth) reported

    @O2 when using switch up, do I have to go on a more expensive contract each time or can the cost go down as well as up?