O2 Outage Report in Bolton, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Bolton come from postal codes BL2.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at O2
O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (50%)
-
Internet (31%)
-
Total Blackout (13%)
-
Wi-fi (4%)
-
E-mail (3%)
-
TV (%)
Live Outage Map Near Bolton, England
The most recent O2 outage reports came from the following cities: Manchester, Rochdale, Blackburn, Middleton, Stockport, Bolton and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Phone | |
| Rochdale |
Internet | |
| Blackburn |
Total Blackout | |
| Rochdale |
Phone | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
-
Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
-
Dominic Abraham-Newman
(@DAbrahamNewman) reported
from
Salford, England
@O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!
-
lucy
(@lucyolix) reported
from
Salford, England
@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
-
Nay 🍉
(@NayJDennis) reported
from
Partington, England
@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
-
nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
-
Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭
(@Julio_Afonso522) reported
from
Manchester, England
@O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?
-
Mario Alghatta
(@malllmallll) reported
from
Manchester, England
@O2 terrible service from you guys today. Thanks for the inconvenience...
-
Daniel Tackley
(@dtackley) reported
from
Bury, England
Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
-
Nay 🍉
(@NayJDennis) reported
from
Partington, England
@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
-
Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
-
Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
-
Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
-
Kaye Willan 🏖🌞
(@kayewillan) reported
from
Tyldesley, England
@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?
-
Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
-
Sam
(@SamAspinall95) reported
from
Leyland, England
@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
-
Abi
(@AbiClarey) reported
from
Stockport, England
@O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through
-
Isaac
(@ISCDXN) reported
from
Manchester, England
@O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please
-
Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
-
Alex Hamer
(@AlexHamer1) reported
from
Blackburn, England
@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
-
Alexander Robinson
(@atlr) reported
from
Manchester, England
@O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Earl Dawkins
(@Earl_67) reported
@O2 I have never had a problem with 02 until today and I am fuming. They’re making their problem my problem and it will impact my credit rating negatively. I’ve changed my billing date and I have since been billed pro rata only to start being harassed since this morning
-
Elise
(@elise_john85) reported
@O2 I don’t have Wifi calling I don’t think. No the O2 network is shockingly bad, neither 3G or 4G allow me to make a proper phone call. Nothing I’ve tried has made a difference so I basically can’t use it for phone calls whilst at home
-
Bretwalda 🏴
(@TheCrunch92) reported
@EnglandRugby @autumnnations @O2 Furbank and Malins aside (they must be great on their knees Eddie you ***** dog), good squad. Where's Chessum though? I understand no Marchant, he's awful for England, but Chessum should be in there.
-
Robert Smith
(@bobbyiscreative) reported
@O2 I have been waiting since 5th October for @02 to refund my deposit of £220. Pathetic customer service @02 awful way to treat customers, no call back communication.
-
gilbert green
(@GilbertGreen64) reported
@EnglandRugby @autumnnations @O2 And how many of those were broken be Eddie himself ?
-
Steve Attwood
(@SteveAttw00d) reported
from
Ampthill, England
@O2 @tescomobile your claim to cover 4G for 99% UK population isn't my experience. I don't think you can back it up. Often I switch to 2G just to get a phone signal that works.
-
Tom
(@TomElliotW) reported
@EnglandRugby @autumnnations @O2 Great to see Murley in the squad, he has been unreal. Ollie Lawrence and Joe Marchant have been absolutely robbed by not being included. Never thought I'd say this, but drop Sam Simmonds. He won't be available for the world cup next year so give someone else a shot.
-
Martin Bradshaw
(@BradshawCymru) reported
Not had any internet at home for 4 days, so I’m trying to rely on my @O2 network. But I’ve realised how bad the network is in my area. It’s time to say goodbye 👋🏼
-
Samuel George
(@SamuelGeorge96) reported
@O2 From what I can remember as it was a while ago when I first got the tariff, it was via a link provided to me in store with a code. At the time it said it had worked but looking at my bills it’s never seem to have been added.
-
DavieB 🏴🇪🇺
(@davieb719) reported
So @O2 have got to be the worst company I’ve ever been a customer with, their customer service is non-existent. #PoorService #SayNoToO2