O2 outages and service status in Bolton, England

Problems in the last 24 hours in Bolton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bolton, England

The most recent O2 outage reports came from the following cities: Blackburn, Manchester, Chorley, Leyland, Rossendale District, Bolton, Wigan, and Stockport.

City	Problem Type	Report Time
Blackburn	Phone	3 hours ago
Blackburn	Total Blackout	5 hours ago
Blackburn	Total Blackout	5 hours ago
Blackburn	Internet	5 hours ago
Blackburn	Total Blackout	8 hours ago
Blackburn	Total Blackout	10 hours ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

• 
  Daniel Couser (@couser85) reported 28 seconds ago from Bury, England

  @O2 why is the my o2 not working. Haven’t been able to use it for over a week!

• 
  USMΛN HUSSΛIN (@mrusmanhussain) reported 39 seconds ago from Manchester, England

  Pathetic service at @O2 moving networks over 20 years

• 
  ᴅᴏʙɪʀ ᴍɪᴀʜ 🐝 دوبر محمد مياه (@dobirmiah) reported 13 minutes ago from Rochdale, England

  @O2 I’ve not had access to the network all day, what’s going on? It would have been good to be notified of issues. Really not happy 😠 I’m due for an upgrade, might have to@consider switching to another network

• 
  ~Jack 🐝 (@JMcKnighty) reported 14 minutes ago from Manchester, England

  Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins

• 
  Abi (@AbiClarey) reported 14 minutes ago from Stockport, England

  @O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through

• 
  matt aspden 🍂 (@Matt_Aspden) reported 16 minutes ago from Bolton, England

  @O2 is your payment gateway down? Had several calls to pay my bill, but can’t seem to process and payment on My O2 app

• 
  Jacqualine Kennedy (@17jkennedy) reported 16 minutes ago from Bryn, England

  It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……

• 
  Tony R (@TourdeMancBloke) reported 20 minutes ago from Manchester, England

  @O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom

• 
  Christopher Hurst (@Hurstchris2102) reported 24 minutes ago from Leyland, England

  @carolyn_keenan @O2 @peterkay_co_uk Go directly through gigs and tours. Some more dates added later in 2023. I've just manged 2 get 2 for Sept 2023 in Manchester no problem.

• 
  Christopher Hurst (@Hurstchris2102) reported 29 minutes ago from Leyland, England

  Absolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority

• 
  🇬🇷Atlas Sailing🇬🇧 (@AtlasSailing) reported 30 minutes ago from Bolton, England

  @O2 @o2 Your service in Bolton area has been terrible over recent weeks to the point I am considering leaving. When will this improve??? #badservice #telephone

• 
  ⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported 37 minutes ago from Bolton, England

  @O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍

• 
  Jess (@jessslee_) reported 39 minutes ago from Walkden, England

  @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

• 
  Gemma ≅ (@SimpaticoGem) reported 39 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Kelly McKeown (@kellyvmckeown) reported 46 minutes ago from Manchester, England

  @laineyclements @O2 They’re appalling I’m going to cancel myself they are the worst mobile company I’ve ever dealt with they ignore you constantly cut you off leave you on hold zero customer service

• 
  PIE: Pursuing Individual Excellence (@pieuksocial) reported 47 minutes ago from Stockport, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Oliver Banks 🇺🇦 (@OliverBanks) reported 54 minutes ago from Manchester, England

  @O2 hi, how do I cancel a contract within the 14 day cooling off period please?

• 
  jonnytaylor (@JonnyGravel) reported 55 minutes ago from Rochdale, England

  @O2 really poor customer service today when trying to open a new account #exasperated

• 
  Dave Johnson (@ecgdave) reported 57 minutes ago from Edenfield, England

  @O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?

• 
  Joe Holmes (@J0eH0lmes) reported 60 minutes ago from Stockport, England

  @joe_fush @O2 I've been trying to log into my @O2 account and you keep sending me text messages with codes on to log me in, but with absolutely zero signal I can not receive the codes to access my account 🥴

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aidan Carey (@Aidan1964) reported 3 minutes ago

  @O2 I've been trying to get proof of purchase on phone for months now. I've been promised emails but nothing happens. I'm no longer an O2 customer, but the phone was part of a contract

• 
  Lilith Tuylor (@lilith15016) reported 8 minutes ago

  @O2 O2 make it almost impossible to access the site. Poor signal, no customer care, and customers are tolerated, not welcome.

• 
  Richard Noble (@RichardNoble) reported 9 minutes ago

  @O2 Hey O2 - can’t login to your app or on web from Morocco! Help!

• 
  Michael “Mecha” Modelsky (@MikeModelsky) reported 9 minutes ago

  Is anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 11 minutes ago

  @darkclown @O2 It was dreadful down at the seafront today at Hove today. We found the same..calls were not connecting & texts took ages. Had to give up with @BrightonMarathn app.. missed seeing our son at several points

• 
  Paul Tomlinson (@Tommo_Ov_Tarn) reported 11 minutes ago

  @O2 It’s been poor ever since I ported my number over to O2 I have made many calls to O2 and you are looking into it, but I am getting reports of not being able to message or call me and the data is sooo slow its painful

• 
  Mr Paul Goddard Esquire (@onemoreday1966) reported 12 minutes ago

  Just nearly been scammed by someone claiming to be from @O2 The first to tell ppl to be careful, but I was suckered in, ended call and called the company to make sure all was well. Great customer service from them though. People beware!

• 
  Ronnie (@ronak_malde) reported 13 minutes ago

  @O2 I am writing to urgently seek clarification regarding a refund that was due to be credited to my bank account. The refund was initiated on May 9, 2026, and I was informed that the funds would arrive within 3-5 business days. As of today, the money has still not been returned to my account. My experience with your customer service channels thus far has been incredibly frustrating. The primary reason I chose to migrate to another carrier was due to poor service, and this current delay only confirms that I made the right decision. Given the lack of flexibility and the difficulties I have faced, I can no longer recommend your services to others. If you feel that you have it in your heart to give me back my refund, please reach out. If not, have a meal at Wagamamas on me!

• 
  James (@jameshullfc) reported 14 minutes ago

  @O2 @marciabigg Nobody can ever get a signal on newland ave in Hull. Been the same for 20 years

• 
  Lilith Tuylor (@lilith15016) reported 15 minutes ago

  @O2 You hang up on customers who seek to make a complaint.