O2 outages and service status in Bolton, England
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Full Outage Map
- O2 generated 5 outage signals in the last 24 hours around Bolton, including 5 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Apr 30, 3:59 PM GMT+1.
- Internet (52%)
- Total Blackout (40%)
- Phone (7%)
- Wi-fi (1%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bolton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bolton, England
The most recent O2 outage reports came from the following cities: Blackburn, Manchester, Chorley, Leyland, Rossendale District, Bolton, and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 24 minutes ago |
|
Blackburn
|
Internet | 2 hours ago |
|
Blackburn
|
Total Blackout | 3 hours ago |
|
Blackburn
|
Total Blackout | 4 hours ago |
|
Blackburn
|
Internet | 20 hours ago |
|
Blackburn
|
Total Blackout | 1 day ago |
Nearby cities with recent reports
23 recent signals
2 recent signals
Community Discussion
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O2 Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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Hayleigh Cross 🌷 (@_hayleighhxo) reported from Haydock, EnglandSpending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?
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Sonia (@sonnisamosa) reported from Urmston, England@O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?
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DJ Nerja 🇺🇦 (@CurryInTurry) reported from Manchester, England@O2 @purpledolphins7 They didn't help me. They didn't apply the increase in speed. In fact they said I could have 1gig for £30 extraper month. False advertising and liars!
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jonnytaylor (@JonnyGravel) reported from Rochdale, England@O2 really poor customer service today when trying to open a new account #exasperated
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Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭 (@Julio_Afonso522) reported from Manchester, England@O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?
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~Jack 🐝 (@JMcKnighty) reported from Manchester, EnglandReally unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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Craig (@CA_Speaky) reported from Wigan, England@WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service
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Dave Wright (@DaveWrigh) reported from Manchester, England@BruceDevlin @grantmathieson @O2 I work in the industry (not for O2 though, although I have had internal dealings with them) and that does seem like a very odd course of action to recommend. DM me with your issue if you want and I’ll see if I can point you in the right direction?
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Marcus 🇬🇧✊🏾 (@elgobsucram) reported from Manchester, EnglandAlways good finding 3 unknown direct debits to @O2 2 months *after* reporting fraud, especially after they refused to refund the charges to gambling websites I’d never even heard of
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Chris Thompson (@Chris_Mr_T) reported from Chorley, EnglandHi @O2 we’ve been in Blackpool most of the day and have little or no signal until we were leaving. Do you have a known issue, a lack of cell towers or something? We’ve been half a dozen times this year and it’s always the same on 3 different phones.
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Sam (@SamAspinall95) reported from Leyland, England@O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects
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Cheryl Manley (@CherylManley14) reported from Manchester, England@O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service
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Matt Henno (@MattyHenno) reported from Appley Bridge, England@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
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Jay Unsworth (@shafterjay) reported from Wigan, England@O2 is there a issue with your app / website can’t get access
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James Sawday (@SawdayJames) reported from Manchester, England@O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?
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Violet (@violetibeh) reported from Manchester, England@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
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Keeley O'Mara (@Gsd1Omara) reported from Rochdale, England@O2 why is the signal in #Middleton so poor??? We have 4 phones with you & it’s shocking signal. I know loads of people wanting to change supplier #notgood #sortitout
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Gemma ≅ (@SimpaticoGem) reported from Walkden, EnglandTell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Daniel Couser (@couser85) reported from Bury, England@O2 why is the my o2 not working. Haven’t been able to use it for over a week!
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James Sawday (@SawdayJames) reported from Manchester, England@O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Keighley West (@KeighleyWest) reported@O2 why is the #applepay option not working for me to pay my bill!!
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bobbie (@bobbieod7d) reported@O2 I’ve had no service for over 48 hours after a port from Sky Mobile. I provided my details via DM 13 hours ago and have been ignored. Please escalate urgently.
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Freddiefrazer (@fgz176) reported@O2 my account was locked for unknown reasons 2 months ago. 6 calls and 6 promises to sort later it is still locked. You have the worst customer services of any company I’ve dealt with
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Daniel Daniel (@huckleberrydan) reported@mhewson_MCH @O2 Surprised you were able to post this on O2 - I struggle for signal almost everywhere!
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Connor (@Highland_connor) reportedI have a case file, the response was to download mytello as your network apparently don’t allow any international calls. I’ll be joining @O2 tomorrow. 10 plus years with sky… cheers 🙄
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Whitehead (@jwhitehead90) reported@O2 I have tried 7 times and getting nowhere. I get promised call backs and they never happen. I just repeat myself on the phone for 15 minutes then someone hangs up on me when they say they are getting a manager. I need someone to reach out to me to resolve
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IndifferentMonKeY- (@IndifferentM) reported@O2 Waiting for support call. Told to keep my line open all week!!! Like I have no life outside waiting for 02 to call me! It’s all so badly done
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Tsering Passang (@tsamtruk) reported@O2 still doesn’t get it. I’ve got nothing to do with Sony or any third parties. No purchases ever made. Period. O2 must stop this scam. #GDPR issue, I suspect. Better deal this immediately. You lost a customer.
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cs1817288 (@cs1817288909721) reported@O2 apple pay isn’t working on the app to make a payment and lots of other people seem to be having an issue.
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Daniel (@d_riley93) reported@O2 Hi, the reason why I ask is because I’m a sky customer & I’ve been having issues with no data signal in the Leeds LS29 area since last March & sky are doing sweet FA about it. As they use your infrastructure the issue is with sky. I’ve taken them to CISAS. Can you provide proof?