O2 outages and service status in Bolton, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around Bolton, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Aug 16, 1:47 PM GMT+1.
- Internet (49%)
- Total Blackout (42%)
- Phone (7%)
- E-mail (1%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bolton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bolton, England
The most recent O2 outage reports came from the following cities: Blackburn, Manchester, and Rochdale.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 22 hours ago |
|
Blackburn
|
Phone | 1 day ago |
|
Manchester
|
Phone | 4 days ago |
|
Blackburn
|
Total Blackout | 4 days ago |
|
Blackburn
|
Internet | 4 days ago |
|
Blackburn
|
Total Blackout | 4 days ago |
Nearby cities with recent reports
10 recent signals
1 recent signals
Community Discussion
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O2 Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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James Sawday (@SawdayJames) reported from Manchester, EnglandHello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?
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Keeley O'Mara (@Gsd1Omara) reported from Rochdale, England@O2 why is the signal in #Middleton so poor??? We have 4 phones with you & it’s shocking signal. I know loads of people wanting to change supplier #notgood #sortitout
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Adrian Simcox (@eagleeyedferret) reported from Urmston, England@O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??
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Kelly McKeown (@kellyvmckeown) reported from Manchester, EnglandAvoid @o2 at all costs they are the worst company I’ve ever had to deal with absolutely zero customer service no choice other than to cancel
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MUFC689908 (@anthonyewbank) reported from Middleton, England@EuropeanBob7 @O2 Gone right down hill o2, used to be decent. ******* hard work now.
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Liam McDonald (@liammcdon97) reported from Stockport, England£40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.
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James Sawday (@SawdayJames) reported from Manchester, England@O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.
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Lucy Willis (@LucyLoopy86) reported from Standish, England@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Matt Henno (@MattyHenno) reported from Appley Bridge, England@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
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Christopher Hurst (@Hurstchris2102) reported from Leyland, EnglandAbsolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority
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Tony R (@TourdeMancBloke) reported from Manchester, England@O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose
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The Firkin (@thefirkinbar) reported from Newton-le-Willows, England@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
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Liz Tuite (@tuite_liz) reported from Atherton, England@O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please
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garDan (@HHBarn) reported from Rawtenstall, England@O2 another day with no mobile or 4g in Rossendale.. 2 days in a row.. wow.. great service
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FAMILY HOME COOK (@familyhomecook) reported from Rochdale, England@O2 My data is not working. Unless I’m connected to Wi-Fi I cannot do any browsing. Is there an issue?
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DJ Nerja 🇺🇦 (@CurryInTurry) reported from Stockport, England@AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!
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Chris Rogan (@chrisrogan) reported from Manchester, EnglandPee'd off at @GreggsOfficial and @O2 three weeks in a row with priority debacle. One week over charged, last week paid for my own this week walked out. Staff not trained in the offer and Greggs not responding to customer service emails. More Greggs issue than o2.
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Keally (@kea11y) reported from Bolton, England@O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.
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Gerwyn (@gerwyn) reported from Manchester, England@biteme_brighton @O2 @leemc87 It’s awful in Manchester
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Howard Rice (@howierice) reported from Sale, England@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Toff (@onlytoff) reported@O2 “Doesn’t exclude Scotland” No, but it gives a far less service Let’s look at the tickets for example, out of the 32 acts advertised, ALL are playing in England, only 4 acts are playing in Scotland O2 pick their partners,surely making sure partners are playing 🏴 is only fair ?
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Connor ynwa (@pethard_connor) reportedsort your ******* system out you embarssing **** wits @O2
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Matt Glossop 🦉💙 (@Jinja_Owl) reported@O2 do you actually have any humans working for you. Trying to query a bill amount and going round in circles. Help???
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David Hughes (@GrumpyoldDavid) reportedHey @O2. Can you tell me when the mast in Lancaster will be fixed? Its been over a year since it went down
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Not a sheep (@ArcherImproving) reported@O2 I keep getting calls from people claiming to be from o2. When I query why they keep calling they hang up!
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Emma (@emmashakeshaft0) reported@O2 I am trying to speak to agent on online chat but it is saying I need to open the 02 app to speak to someone but I am no longer a customer so cannot do this.
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John Melling (@jmellling1895) reported@O2 @davehpayne It is still not working! O2 are deliberately stopping complaints being made
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Rebecca C 💙💙💙 (@artdeco_fan) reportedYour complaint system is not fit for purpose! Your online complaint form does not work, it just gives a generic error message (this is not new, it's been the case for at least 2 months) and the complaint email address just bounces back. #disgusting @O2
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🦅 rob cranfield⚓ (@RobCranfield) reported@theamazingjj_ @O2 Try reporting low signal area instead of sulking
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Max (@maxwaa) reported@O2 This is the problem, your app and your sites never show issues but I know exactly where I hit dead zones, where I struggle with slow/no loading data. Your coverage maps are incorrect.