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O2 Outage Report in Bolton, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Bolton come from postal codes BL3 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Bolton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Bolton, England

The most recent O2 outage reports came from the following cities: Blackburn, Manchester, Leyland, Rossendale District, Bolton, Wigan, and Stockport.

CityProblem TypeReport Time
Blackburn Total Blackout 16 hours ago
Blackburn Internet 16 hours ago
Blackburn Internet 18 hours ago
Blackburn Total Blackout 19 hours ago
Blackburn Internet 19 hours ago
Blackburn Total Blackout 19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • MDOG_Manchester
    Manchester Dining Offers (@MDOG_Manchester) reported from Manchester, England

    @oneladyshow @O2 @EE @VodafoneUK Honestly, couldn’t even send this tweet in city centre if I was on O2 Something about a mast being down. For three years. Simple reason is, they don’t have enough coverage here so they lie about it.

  • poppymarello
    Poppy Marello (@poppymarello) reported from Manchester, England

    The only network where it's impossible to get signal in Manchester City Centre @O2

  • EllieLouisaaa
    Ellie Louisa 🧜🏻‍♀️🦩💫 (@EllieLouisaaa) reported from Hindley, England

    @O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2

  • Mr_Ricker79
    Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @O2 Hey there.. it’s been 2 days now and my number port to you guys still hasn’t completed. Number changed in my account but have no signal. Yes, I have turned phone on and off. Thanks

  • marykate100
    Kate Taylor (@marykate100) reported from Appley Bridge, England

    Surely this is not the kind of customer service you would receive from other brands such as @o2

  • twojayart
    Will Stevenson (@twojayart) reported from Manchester, England

    I will be leaving this network if this goes ahead @O2

  • canders_daniels
    Chris 'Anderson Daniels' (@canders_daniels) reported from Bury, England

    @O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number

  • kates2091
    Kate Elliott (@kates2091) reported from Salford, England

    The problem with @O2 marketing messages will always be that my reaction to them is to swear at my phone and say ‘It’s not even possible for me to have used up my data yet’. And then I don’t read them. #ThoughtOfTheDay #TuesdayThoughts

  • zakdunstan
    zak dunstan (@zakdunstan) reported from Westhoughton, England

    Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had

  • DWATKINSON
    Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    @O2 Hi, I don’t mind the wait time but when u try and ring through I get told my enquiry can’t be dealf with anybody and then then you hang up the phone

  • Alfie_KC
    RIP Alfie (@Alfie_KC) reported from Bryn, England

    Never been discouraged from upgrading my phone before, perhaps @O2 know something i don't

  • oneladyshow
    Charlie (@oneladyshow) reported from Salford, England

    @MDOG_Manchester @O2 @EE @VodafoneUK I have been with them around 15 years too and I can’t even message people sometimes in the city centre. They offer absolutely no help whatsoever just same old bullshit replies

  • emilystella_
    Emily (@emilystella_) reported from Salford, England

    @O2 Thanks. The problem is apparently our line is faulty and no one can come out to fix it. So it would need to be router that doesn’t need a line 👎🏽

  • jayymieemcd
    Jamie Mcdonald (@jayymieemcd) reported from Salford, England

    @O2 still 100% sure you are still the worst network! Yet i still pay a ridiculous amount of money for a service i very rarely get!!!!

  • Matt_Aspden
    NOW 40 (@Matt_Aspden) reported from Bury, England

    @O2 I have found out there are issues with the local mast causing outage.

  • PhilPud
    Phil Pudney (@PhilPud) reported from Salford, England

    @Fozzler90 @O2 I’ve had this all morning mate, ask what I need help with, then just say ‘bye’

  • JohnAHallam66
    John Hallam (@JohnAHallam66) reported from Manchester, England

    @o2. You just cut me off. Monday, you've used 80% of your data. Ok, 6 days to go. Fine. Thursday, cut off. Time to change provider, after many years. Really piss poor service.

  • JonNutten
    Jon Nutten (@JonNutten) reported from Salford, England

    Think it’s time to go to @ThreeUK well over a decade with @O2 / @o2businessuk and they not really fussed about loyalty, customer service. The line used ‘it is what it is’ when I spoke to them about my contract options. 😂😂

  • DidymusBrush
    Paul Holmes (@DidymusBrush) reported from Manchester, England

    Got tickets for Skunk Anansie via @O2 Priority but they are etickets with no physical counterpart. Presale elsewhere has physical tickets for same price, and I can't help but wish I'd known about that one instead. I have almost all my ticket stubs for the last 2 decades!

  • Claire_journo
    Claire Hannah (@Claire_journo) reported from Wigan, England

    Postman been. Bill for an iPad with @O2, phone with @O2 phone with Vodafone and a letter from Virgin to tell me my data has been breached. No shit Sherlock. Had enough of this now. #IdentityTheft

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MattNewman94
    Matt (@MattNewman94) reported

    @O2 Done that like with over a half a dozen texts, never seems to stop. New numbers every time 🙃

  • 1986RFC01
    Stuart Bain 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@1986RFC01) reported

    @O2 is there issues with 4g at the moment ? Mines hasn’t been working for past couple of days

  • JOEYSPINOZA1
    JOEYSPINOZA (@JOEYSPINOZA1) reported

    @O2 You guys are absolute con artists. You have sent me a default notice on a phone that I never received. What's the reaction from customer service? A department is looking into it! Is that before or after you have ruined my credit rating? Absolute bunch of scammers!

  • GeeEezi
    Gee (@GeeEezi) reported

    @O2 stuck in long contracts, impossible means to pay off devices and no help from o2 when we are trying to get money together to pay bills. Where is the help? Where is the understanding? Customer for 15 years, £200pm in payments. Disgraceful service.

  • AJFarrelly_
    𝙰𝙹 𝙵𝚊𝚛𝚛𝚎𝚕𝚕𝚢 — 𝙰𝚞𝚝𝚑𝚘𝚛 (@AJFarrelly_) reported

    @O2 why will you not accept ANY of my payment cards for my PAYG sim? I'm down to my last £2, I have tried the app, online, on the phone but no joy. And I can't get through to a human being. Maybe I should just take my custom elsewhere!

  • jamie_g89
    Jamie (@jamie_g89) reported

    How do I change network provider during a contract? @O2 are appalling

  • Matthew_jones85
    Matthew Jones (@Matthew_jones85) reported

    @O2 lit worst signal out of any of the phone companies can literally be in the centre of town and nothing ?? Maybe focus on improving that instead of silly promotions or caring just about new customers

  • craig_drake
    craig drake 🟨🟥 (@craig_drake) reported

    @O2 I can't speak with anyone I have no network on either my old or new phone

  • Zweshock
    Amy Maslanka (@Zweshock) reported

    @O2 having issues with an o2 priority item would appreciate help please #helpplease #o2

  • ndc140
    Ndc140 (@ndc140) reported

    @O2 pathetic customer service. Don’t help your clients with your poor online content and every time you call you get stuck on hold for half hour then someone cuts you off. Disgrace network.