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O2

O2 Outage Report in Bolton, England

Why is my O2 service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Bolton come from postal codes BL3 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Bolton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Bolton, England

The most recent O2 outage reports came from the following cities: Blackburn, Manchester, Leyland, Rossendale District, Bolton, Wigan, and Stockport.

CityProblem TypeReport Time
Blackburn Internet 5 hours ago
Blackburn Total Blackout 1 day ago
Blackburn Internet 1 day ago
Blackburn Internet 1 day ago
Blackburn Total Blackout 1 day ago
Blackburn Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • oneladyshow
    Charlie (@oneladyshow) reported from Manchester, England

    @O2 I have asked you guys to sort it repeatedly and it’s never fixed. Your advice was ‘use 3g’ but even that doesn’t work. :( I have been with you guys for 14 years and im disappointed you haven’t fixed my problem

  • MKTINGW1Z
    Rami El-Boghdadly (@MKTINGW1Z) reported from Hindley, England

    So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers

  • Archaonday
    Chiara Oxley (@Archaonday) reported from Wigan, England

    The @O2 seem to think that this is an acceptable way to deal with this situation. Poor customer service all round it seems #beware #unsafe #ItTakesOneMoment #Manchester all over again.

  • cholloway92
    Chris (@cholloway92) reported from Haslingden, England

    @O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!

  • bluegail1
    Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    trying to get a credit off @o2 is an absolute nightmare, 3 months they have been promising it’ll be in my account! Fuming!🤬 Worse customer service ever! I can see me getting away this long with not paying my bill! Worse than useless!

  • thejimirving
    Jim Irving (@thejimirving) reported from Manchester, England

    Oh, of course, I’m in the middle of a major city, it makes sense that my @O2 service would be completely useless.

  • bluegail1
    Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    @O2 @o2 You don’t want to help enough unfortunately! Started off well, then ended up worse than the telephone customer services! Hope no one needs a refund anytime soon, if you do, good luck with that!

  • bluegail1
    Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Middleton, England

    Well my opinion of @O2 has just (to quote a word used so many times by O2) “escalated” from bad to absolutely useless!

  • michelle2570
    Michelle❤#TeamChester❤#TeamLinkinPark (@michelle2570) reported from Walkden, England

    @chrisstyles44 @O2 I honestly feel truly sorry for all the 02 customers who haven't heard anything about their new mobile phone delivery, that should arrive today! It's so UNFAIR! The 02 Purchase Team have totally messed up! They never checked the phones' actually stocks for reordering in time! 😠

  • jordanbuckley92
    Jordan Tui Lolahea (@jordanbuckley92) reported from Manchester, England

    Sick of never getting service with @o2 didn’t move to these to deal with this shite daily!! Pissed off

  • pathookway
    patricia hookway (@pathookway) reported from Walkden, England

    @O2 please can you help not happy at all

  • planesmad2016
    Aviation News ✈️ (@planesmad2016) reported from Bury, England

    Day 2 of Trying to get @O2 to understand what domestic abuse and financial abuse is! @MarkEvansO2 Mark I think you need to pull your finger out your ass and look at the state of your company your running! All your contact centres are run by shitty capita! Your a horrible company

  • bluegail1
    Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    @virginmedia that was extremely good service by your customer service team. Thank you very much for all your help. Maybe you could give some advice to @o2

  • RichardHesketh1
    Richard Hesketh (@RichardHesketh1) reported from Haslingden, England

    @O2 We have performed FFR necessarily, as this problem has persisted over three phones. This is an issue of inherited number. Very weird. We've been in touch with the previous user and they are aware. Changed their details etc. It's still happening.

  • leahbossons
    leah rose x (@leahbossons) reported from Manchester, England

    @O2 are absolutely useless. Rude staff and not a one of them have a clue what they’re doing.

  • thegourmetgays
    Thegourmetgays™ (@thegourmetgays) reported from Urmston, England

    @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

  • yannickmcosta
    Yannick McCabe-Costa (@yannickmcosta) reported from Stockport, England

    @NatWest_Help @Scott_Helme Sure. Problem is there is no MSISDN associated to this text, it's just a string with "BankAlert"so without help from @O2 to trace the originator, not much to do. Same with calls from unallocated numbers. You could contact @Equinix / Telecity to whom that IP range is allocated.

  • planesmad2016
    Aviation News ✈️ (@planesmad2016) reported from Bury, England

    @O2 as a victim of domestic abuse I would thought O2 would be more understanding and helping customers who experienced financial abuse as well if domestic abuse! I haven’t received any of that from you! Horrible nasty network! #Poorcustomerservice @bbcthree @MarkEvansO2

  • MDOG_Manchester
    Manchester Dining Offers (@MDOG_Manchester) reported from Manchester, England

    @hellofawaytodie @O2 There’s a mast down though

  • pammie02
    Pam Nunn (@pammie02) reported from Manchester, England

    @O2 How is the quickest ans easiest way to make a complaint!! 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • david43ni
    david (@david43ni) reported

    So again @O2 is lying to people as an existing customer I cannot avail of switch up as am liter in my first year of contract with the new Iphone 14 maybe soon announced would loved to upgraded.

  • Nufc12467
    Randolph James Hunt (@Nufc12467) reported

    @O2 why is the signal so **** in my area? cheers

  • Fagg2Emma
    Emma **** (@Fagg2Emma) reported

    @O2 I am wondering if you can help me, everytime I am on a phone call, my phone mutes itself, also while I’m on the phone, I tend to lose signal a lot? Im in the CT1 area in Canterbury. Can you tell me why this could be happening please

  • SophieWay98
    Sophie Way (@SophieWay98) reported

    @O2 I’ve had no signal all day!? Please can you tell me how I can contact you to find out why? X

  • jrodgersni
    JoAnne Rodgers (@jrodgersni) reported

    @O2 still waiting for a reply to my dm another day of no signal 🙄🙄🙄🙄

  • CodeBeard
    Phil Harvey 😷 (@CodeBeard) reported

    @O2 You give other companies customer details so those companies can pester your customer and are paid on sales. Customer has to ‘update marketing preferences’ (opt out) to stop it.

  • Andymoh1983
    Andrew Horncastle 💙💛🏆 (@Andymoh1983) reported

    @O2 I have had a fraudulent account created in my name. How ******** does that happen? I rang 2 weeks ago when I received my 1st letter, was assured I would be sent some paperwork via email and the account and notice would be put on hold, neither has happened. 1/2

  • LadyP57684778
    Lady P (@LadyP57684778) reported

    @VirginMediaCorp @virginmedia @o2 I have spent 2 hours and counting trying to cancel my services. Spoken to 5 people How can I cancel without having to send a letter in the post? This is disability discrimination. #virginmedia #discriminates #poocustomerservices

  • boxofnumbers
    IchBin9Binliner (@boxofnumbers) reported

    @O2 Utterly pointless. No-one keeps their phone face down on a table or wherever, you still have to turn it over to see who has pinged you.

  • josiejm167
    Josie (@josiejm167) reported

    Swear what point paying for 5G or data if travel anywhere in the uk and dosnt work or it slow @O2 and report and say area is fine 🙄😩🫠