O2 outages and service status in Bolton, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around Bolton, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received Jul 25, 6:48 PM GMT+1.
- Internet (63%)
- Total Blackout (34%)
- E-mail (2%)
- Phone (2%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bolton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 26: Problems at O2
O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bolton, England
The most recent O2 outage reports came from the following cities: Blackburn, Rochdale, Manchester, and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Total Blackout | 23 hours ago |
|
Blackburn
|
Internet | 1 day ago |
|
Blackburn
|
Total Blackout | 2 days ago |
|
Blackburn
|
Internet | 2 days ago |
|
Blackburn
|
Internet | 2 days ago |
|
Blackburn
|
Total Blackout | 2 days ago |
Nearby cities with recent reports
18 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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lucy (@lucyolix) reported from Salford, England@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
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James Sawday (@SawdayJames) reported from Manchester, England@O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.
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Leann (@leannt1984) reported from Salford, EnglandHi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!
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Jacqueline (@JacquiDarling) reported from Bolton, England@O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.
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Alex Hamer (@AlexHamer1) reported from Blackburn, England@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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Rob 🇪🇺🏴 (@RJakesEU) reported from Manchester, Englandhaha, just had an (obviously scam) phone call from someone who claimed to be from @O2 … when they asked how the service was and I said it was poor, they hung up
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Sonia (@sonnisamosa) reported from Urmston, England@O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?
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Joe Holmes (@J0eH0lmes) reported from Stockport, England@joe_fush @O2 I've been trying to log into my @O2 account and you keep sending me text messages with codes on to log me in, but with absolutely zero signal I can not receive the codes to access my account 🥴
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Chris Rogan (@chrisrogan) reported from Manchester, EnglandPee'd off at @GreggsOfficial and @O2 three weeks in a row with priority debacle. One week over charged, last week paid for my own this week walked out. Staff not trained in the offer and Greggs not responding to customer service emails. More Greggs issue than o2.
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USMΛN HUSSΛIN (@mrusmanhussain) reported from Manchester, EnglandPathetic service at @O2 moving networks over 20 years
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Kelly McKeown (@kellyvmckeown) reported from Manchester, EnglandAvoid @o2 at all costs they are the worst company I’ve ever had to deal with absolutely zero customer service no choice other than to cancel
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Dave Dewy (@Dave_Dewy) reported from Tyldesley, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Abi (@AbiClarey) reported from Stockport, England@O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through
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Kelly McKeown (@kellyvmckeown) reported from Manchester, England@O2 Worst telecoms company you could ever have the misfortune to deal with
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Gemma ≅ (@SimpaticoGem) reported from Walkden, EnglandTell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Adrian Simcox (@eagleeyedferret) reported from Urmston, England@O2 Yes the original problem is still not resolved. Can you DM me please to sort it out as I’m not wasting any more time with your shocking overseas call centres. Have you not realised by now they are a false economy?
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Liz Tuite (@tuite_liz) reported from Atherton, England@O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please
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Clare Louise Mills (@millswarrior) reported from Golborne, EnglandBoring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
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Cheryl Manley (@CherylManley14) reported from Manchester, England@O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service
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Daniel Couser (@couser85) reported from Bury, England@O2 why is the my o2 not working. Haven’t been able to use it for over a week!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Michael (@michaelgraham02) reported@O2 can you tell me where on your website the option to close an account is? I have tried searching the "help" but nothing shows up
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Tilly23 (@Larr23) reported@O2 Any reason why when I’ve just submitted a complaint via your online form (didn’t work) and your live chat, I then received a call from someone asking “why are I submitting a complaint when I’ve said I’m going to “escalate it anyway”?
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cody haine (@codyhaine91) reported@SkimoBeats @O2 Good luck when you eventually get it.. I got a galaxy 8 classic mobile data and I accidently downloaded the sim plan for my phone instead of watch and they have completely refused to help me sort it so my watch straight up is a clock when I go on runs.
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Viridis (@Lord_Viridis) reported@O2 @Mally_DB Probably the one I've been telling you about for 7 months. But keep being ignorant of your failure whilst I contact the ombudsman... For anyone else .. myO2 backend is broken for a % of users and they don't know how to fix it. IT ticket closed without resolution
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mysteriousgal (@mysteriousgal) reported@Michelle3882977 @O2 Hi Michelle - Have you managed to get this resolved yet? I have been experiencing the same issue as you & @O2 customer service seems to have no clue what to do. There are numerous reports of this issue since June so I don't know why they haven't resolved it yet.
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Victoria 🦊 (@VickiMilly) reported@lynne_lil_devil @O2 I had 3 calls before being told they can't do anything and that I need to go into a shop. Went in and they had no idea this was even a problem and refered me back to the phone. Missed a call from them on Sunday and have yet to get a call back. It's been an issue for like a month.
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GUNGRAVE_671 (@GUNGRAVE_671) reported@O2 You guys are the worst ******* cell phone provider in the UK!
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Simon Gibson (@SimonGibson1508) reported@O2 can you tell me why there is a “floating bill? Never heard nothing like it. Customer service (wherever it is) know absolutely nothing. Time to change contract 😡
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uni drop-out✨ (@_unidropout) reported@MJJHunter @O2 This is how I’ve been recently, I’ve been to a few major cities in the UK and just have no service anywhere it’s ridiculous
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michael maccallum (@michaelnotabot1) reported@kokeshimum @O2 Because whenever the mobile companies want to put up masts to solve the problem everyone objects. See also pretty much any kind of infrastructure improvements