O2 Outage Report in Bolton, England
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The latest reports from users having issues in Bolton come from postal codes BL2.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Bolton, England
The most recent O2 outage reports came from the following cities: Blackburn, Manchester, Middleton, Stockport, Bolton and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Manchester |
Phone | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?
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Andy Nichols
(@AdnyNichols) reported
from
Horwich, England
@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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FAMILY HOME COOK
(@familyhomecook) reported
from
Rochdale, England
@O2 My data is not working. Unless I’m connected to Wi-Fi I cannot do any browsing. Is there an issue?
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Violet
(@violetibeh) reported
from
Manchester, England
@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
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ᴅᴏʙɪʀ ᴍɪᴀʜ 🐝 دوبر محمد مياه
(@dobirmiah) reported
from
Rochdale, England
@O2 I’ve not had access to the network all day, what’s going on? It would have been good to be notified of issues. Really not happy 😠 I’m due for an upgrade, might have to@consider switching to another network
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Liam McDonald
(@liammcdon97) reported
from
Stockport, England
£40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.
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Dani Tomlinson 🎶
(@6danicalifornia) reported
from
Horwich, England
I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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PsychoMania
(@psychomania666) reported
from
Burnley, England
@O2 Signal is just garbage in Burnley centre, has been for years on many different devices. 5G is needed ASAP.
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Mark Owens
(@markowens726) reported
from
Bacup, England
@O2 Unfortunately I can't change it on the Link because I'm unable to sign in to my account with an incorrect email address
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John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
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jonnytaylor
(@JonnyGravel) reported
from
Rochdale, England
@O2 really poor customer service today when trying to open a new account #exasperated
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Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?
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Howard Rice
(@howierice) reported
from
Sale, England
@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
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Steve
(@SteveVanDang) reported
from
Stockport, England
Welp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Stockport, England
@AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!
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~Jack 🐝
(@JMcKnighty) reported
from
Manchester, England
Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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Keally
(@kea11y) reported
from
Bolton, England
@O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.
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Sonia
(@sonnisamosa) reported
from
Urmston, England
@O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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princess knickers
(@princess_knicks) reported
@O2 hi, I’m seeing you reply to tweets you’ve received recently but I’ve had no reply to the one(s) I’ve sent you this morning. (No service since 5pm yesterday - no updates, no help, no help!)
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Jamen Lee
(@Jleehonw) reported
Been transferred to 5 sales/ CS team, no one got a clue how to sign me up for eSim as a new customer @O2. Can someone advise me?
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Jay
(@JayKuma92344190) reported
@O2 my SIM is not working. I'm unable to make calls nor received. I work in a GP and I need to use my phone daily. Can someone get back to me ASAP! Contact us on O2 is useless. No help what so ever!!! This is so disappointing!!
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princess knickers
(@princess_knicks) reported
@O2 service still down!! No updates on your website. No idea if or when it might be fixed. I need my phone out and about for work. How do I find out what’s going on?
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princess knickers
(@princess_knicks) reported
@JayKuma92344190 @O2 I’m having the same problem in SW2 since 5pm yesterday. Can’t get any help or replies to my tweets. I need my phone for work too - just had to contact all my clients to tell them when I leave the house - I can’t be contacted.
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Lou Pledger
(@LouPledger) reported
@O2 I have taken out the virgin media volt offer as recommended but I am unable to set up a My O2 account for some reason? At the moment I am not able to reap the benefits of having this o2 number on the volt offer until I have this set up, help needed
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RG
(@RomanGeezer) reported
Hey @O2 after 30 minutes on the phone I am still unable to dial my colleagues in Ukraine. You claim “free calls to the Ukraine” yet are unable to switch my phone to dial there. Your service is useless. Now using Skype because your staff literally have no idea what they are doing
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💛💚 Mary ****** 💙💖
(@Mary_Fl84) reported
@O2 how do I contact customer services speak to real human please? Tried for 2 days your automated services really starting pi** me off. Excuse my french. #O2 #CustomerService #thursdayvibes
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Daniel Brady
(@danielbrady82) reported
Everyone’s getting in on the bill increases aren’t they. @O2 just e-mailed me and so did @SkyUK. Fluff it that it’s essential to provide a better service, which we know is pants. So customers can’t change tariffs mid contract without being charge but you can do it and it’s fine
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princess knickers
(@princess_knicks) reported
@O2 still no service - no reply from you, no live chat agents available on your app, no updates. NOTHING. DOWN SINCE 5pm YESTERDAY