O2 Outage Report in Bolton, England
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The latest reports from users having issues in Bolton come from postal codes BL2 and BL5.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bolton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Bolton, England
The most recent O2 outage reports came from the following cities: Manchester, Blackburn, Bolton, Stockport and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Bolton |
Phone | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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Chiara Oxley
(@Archaonday) reported
from
Wigan, England
The @O2 seem to think that this is an acceptable way to deal with this situation. Poor customer service all round it seems #beware #unsafe #ItTakesOneMoment #Manchester all over again.
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Chris
(@_chris_a) reported
from
Manchester, England
As if the network congestion issues in many parts of the country weren't bad enough @O2 have excelled themselves with dire customer service agents. I'm named on my husband's account but one agent shouted at me you only deal with the account holder and then hung up.
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Charlie
(@oneladyshow) reported
from
Manchester, England
@O2 I have asked you guys to sort it repeatedly and it’s never fixed. Your advice was ‘use 3g’ but even that doesn’t work. :( I have been with you guys for 14 years and im disappointed you haven’t fixed my problem
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Michelle❤#TeamChester❤#TeamLinkinPark
(@michelle2570) reported
from
Walkden, England
@chrisstyles44 @O2 I honestly feel truly sorry for all the 02 customers who haven't heard anything about their new mobile phone delivery, that should arrive today! It's so UNFAIR! The 02 Purchase Team have totally messed up! They never checked the phones' actually stocks for reordering in time! 😠
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Middleton, England
Well my opinion of @O2 has just (to quote a word used so many times by O2) “escalated” from bad to absolutely useless!
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patricia hookway
(@pathookway) reported
from
Walkden, England
@O2 please can you help not happy at all
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Rami El-Boghdadly
(@MKTINGW1Z) reported
from
Hindley, England
So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers
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Pam Nunn
(@pammie02) reported
from
Manchester, England
@O2 How is the quickest ans easiest way to make a complaint!! 😡
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Thegourmetgays™
(@thegourmetgays) reported
from
Urmston, England
@MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue
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Richard Hesketh
(@RichardHesketh1) reported
from
Haslingden, England
@O2 We have performed FFR necessarily, as this problem has persisted over three phones. This is an issue of inherited number. Very weird. We've been in touch with the previous user and they are aware. Changed their details etc. It's still happening.
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Salford, England
@virginmedia that was extremely good service by your customer service team. Thank you very much for all your help. Maybe you could give some advice to @o2
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Salford, England
@O2 @o2 You don’t want to help enough unfortunately! Started off well, then ended up worse than the telephone customer services! Hope no one needs a refund anytime soon, if you do, good luck with that!
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Jim Irving
(@thejimirving) reported
from
Manchester, England
Oh, of course, I’m in the middle of a major city, it makes sense that my @O2 service would be completely useless.
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Aviation News ✈️
(@planesmad2016) reported
from
Bury, England
Day 2 of Trying to get @O2 to understand what domestic abuse and financial abuse is! @MarkEvansO2 Mark I think you need to pull your finger out your ass and look at the state of your company your running! All your contact centres are run by shitty capita! Your a horrible company
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Chris
(@cholloway92) reported
from
Haslingden, England
@O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!
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•d e l•
(@adele_1983) reported
from
Manchester, England
@carleyjones1 @O2 No! I never use all my data or minutes. The bill for May- which comes out on 11th June, was only £38 something. I checked the app and I’m up to date. There is no reason to take such a large amount. I can’t even talk after having my tonsils out, it’s a pain in the arse x
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Yannick McCabe-Costa
(@yannickmcosta) reported
from
Stockport, England
@NatWest_Help @Scott_Helme Sure. Problem is there is no MSISDN associated to this text, it's just a string with "BankAlert"so without help from @O2 to trace the originator, not much to do. Same with calls from unallocated numbers. You could contact @Equinix / Telecity to whom that IP range is allocated.
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Manchester Dining Offers
(@MDOG_Manchester) reported
from
Manchester, England
@hellofawaytodie @O2 There’s a mast down though
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Jordan Tui Lolahea
(@jordanbuckley92) reported
from
Manchester, England
Sick of never getting service with @o2 didn’t move to these to deal with this shite daily!! Pissed off
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Aviation News ✈️
(@planesmad2016) reported
from
Bury, England
@O2 as a victim of domestic abuse I would thought O2 would be more understanding and helping customers who experienced financial abuse as well if domestic abuse! I haven’t received any of that from you! Horrible nasty network! #Poorcustomerservice @bbcthree @MarkEvansO2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@idlewildgirl) reported
@O2 I’ve already got a complaint in sadly; they say the mast is broken but it happens wherever I go even other cities, I’m really worried I’m going to be stranded in an emergency situation tbh
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rebecca jones
(@bexydoodles) reported
@O2 you must have the worst customer service I've ever known! Cancelled my direct debit then I can't get through to anybody to sort the issue out! How are your agents busy at 7.01am when it only opens at 7am?!
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JFT96
(@davidn84) reported
@O2 I need help with roaming charges and activation of o2 travel but I can’t get through to anyone online and I’m unable to call as don’t want to risk calling charges while o2 travel not active?
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Olivia and Dad
(@Oliviasays_) reported
@O2 why is the O2 priority app still down; When it be working again? #o2priorityshambles #o2 #o2priority
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Mark Lambourne
(@mlambourne) reported
@o2 I am trying to take advantage of the Disney+ for £5.99 but it says “oops there’s been a problem” when logging into the O2 website from the Priority link in the app. Helpppp
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Diamond Thomas
(@think4urselfpls) reported
@O2 Errrmmm….following the bungle with the app not working this morning, my Greggs treat says it’s been redeemed. Considering I couldn’t even get into the app til now, how is this tomfoolery possible? 🤨 Are there data breaches???
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Nath
(@NathFerguson) reported
@O2 when r u gonna offer a reliable network 4 the past 4 weeks I’ve had masts not working now no Signal at all and considering ur 1 of the most expensive networks u should be able to offer a reliable service with the income u got yet u seem 2 not be able 2 offer a decent service
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FPL Jazz
(@FPLJazz01) reported
@o2 I CANNOT BELIEVE YOUR AGENT HAS CHANGED MY SECURITY QUESTION ANSWER!! YOU CANNOT DO THAT!! YOU DIDN’T WANT TO HELP AND DEAL WITH MY QUERY!! @LutzSchueler
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Huzyb
(@huzyb) reported
@O2 Hey, I have had a replacement sim card In April. My phone is a Samsung s20 ultra. I have put other sim cards in my phone and it worked flawlessly. Other people in my area are experiencing the same issue with o2.
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Lisajane
(@lisajaneloves) reported
@O2 Oh bore off bot. I pay online and if your site is broken that's your fault not mine. I have no need to call anyone. @o2 is not great at reading or customer service. Cheers!