O2 Outage Report in Bolton, England
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The latest reports from users having issues in Bolton come from postal codes BL2 and BL5.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bolton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Bolton, England
The most recent O2 outage reports came from the following cities: Blackburn, Manchester, Bolton, Stockport and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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leah rose x
(@leahbossons) reported
from
Manchester, England
@O2 are absolutely useless. Rude staff and not a one of them have a clue what they’re doing.
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Aviation News ✈️
(@planesmad2016) reported
from
Bury, England
Day 2 of Trying to get @O2 to understand what domestic abuse and financial abuse is! @MarkEvansO2 Mark I think you need to pull your finger out your ass and look at the state of your company your running! All your contact centres are run by shitty capita! Your a horrible company
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Salford, England
@virginmedia that was extremely good service by your customer service team. Thank you very much for all your help. Maybe you could give some advice to @o2
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Yannick McCabe-Costa
(@yannickmcosta) reported
from
Stockport, England
@NatWest_Help @Scott_Helme Sure. Problem is there is no MSISDN associated to this text, it's just a string with "BankAlert"so without help from @O2 to trace the originator, not much to do. Same with calls from unallocated numbers. You could contact @Equinix / Telecity to whom that IP range is allocated.
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Middleton, England
Well my opinion of @O2 has just (to quote a word used so many times by O2) “escalated” from bad to absolutely useless!
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Salford, England
trying to get a credit off @o2 is an absolute nightmare, 3 months they have been promising it’ll be in my account! Fuming!🤬 Worse customer service ever! I can see me getting away this long with not paying my bill! Worse than useless!
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Aviation News ✈️
(@planesmad2016) reported
from
Bury, England
@O2 as a victim of domestic abuse I would thought O2 would be more understanding and helping customers who experienced financial abuse as well if domestic abuse! I haven’t received any of that from you! Horrible nasty network! #Poorcustomerservice @bbcthree @MarkEvansO2
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Charlie
(@oneladyshow) reported
from
Manchester, England
@O2 I have asked you guys to sort it repeatedly and it’s never fixed. Your advice was ‘use 3g’ but even that doesn’t work. :( I have been with you guys for 14 years and im disappointed you haven’t fixed my problem
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Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Salford, England
@O2 @o2 You don’t want to help enough unfortunately! Started off well, then ended up worse than the telephone customer services! Hope no one needs a refund anytime soon, if you do, good luck with that!
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Chris
(@cholloway92) reported
from
Haslingden, England
@O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!
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Jim Irving
(@thejimirving) reported
from
Manchester, England
Oh, of course, I’m in the middle of a major city, it makes sense that my @O2 service would be completely useless.
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Rami El-Boghdadly
(@MKTINGW1Z) reported
from
Hindley, England
So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers
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Jordan Tui Lolahea
(@jordanbuckley92) reported
from
Manchester, England
Sick of never getting service with @o2 didn’t move to these to deal with this shite daily!! Pissed off
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Manchester Dining Offers
(@MDOG_Manchester) reported
from
Manchester, England
@hellofawaytodie @O2 There’s a mast down though
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Pam Nunn
(@pammie02) reported
from
Manchester, England
@O2 How is the quickest ans easiest way to make a complaint!! 😡
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Chiara Oxley
(@Archaonday) reported
from
Wigan, England
The @O2 seem to think that this is an acceptable way to deal with this situation. Poor customer service all round it seems #beware #unsafe #ItTakesOneMoment #Manchester all over again.
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Michelle❤#TeamChester❤#TeamLinkinPark
(@michelle2570) reported
from
Walkden, England
@chrisstyles44 @O2 I honestly feel truly sorry for all the 02 customers who haven't heard anything about their new mobile phone delivery, that should arrive today! It's so UNFAIR! The 02 Purchase Team have totally messed up! They never checked the phones' actually stocks for reordering in time! 😠
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patricia hookway
(@pathookway) reported
from
Walkden, England
@O2 please can you help not happy at all
-
Thegourmetgays™
(@thegourmetgays) reported
from
Urmston, England
@MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue
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knitswithbeer🐝
(@Knitswithbeer) reported
from
Euxton, England
@saoirse_22 @SamsungUK @O2 @virginmedia It appears to be a security certificate issue but I can actually access the certificate details on my phone. So, stumped but learned how to do something I didn't know I didn't know... #JoHari
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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❤Miss kitten❤️
(@FOY4EVA) reported
@O2 I have been waiting on a refund since 23rd January 2023.Kelly Farrar from your complaints department has said it’s been sent but it has not. She has not responded to my emails. Where is the difficulty? 16 years of custom this is absolutely poor!
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Steve
(@Leicester4life) reported
@O2 Like many others my o2 contract is set to increase in April. I'm correct in assuming I have the legal right to cancel my contract and move to a diffrent mobile provider regardless of when it is due to end?
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👸🏿
(@RanKotobukiii) reported
@O2 Who cares! I need to talk to a customer service person
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Wez G
(@WezG) reported
@DHLParcelUK your telephone line is broken - nobody answers and in the automated part that is only place I seem to get to it terminates call midway through entering parcel number - is there any way at all of contacting DHL ? @o2 confirm parcel is arriving today - is it?
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M
(@ttyEngland) reported
@mcopsey @O2 @tescomobile Are Tesco leaving O2 for another network by any chance,? 🤔
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Mike B
(@mikey0404) reported
@RoDuSu @O2 Bye bye 02. I've been customer for over 20 years.
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Matt
(@MattHardy89) reported
@O2 another week with bad signal, o2 prices go up and coverage goes down, only going to end one day. How do i log a complaint? I’m not receiving the service i pay for as per usual
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Don Corleone
(@gescombennett) reported
@O2 I’ve just seen how much O2 are overcharging my mother, a vulnerable customer… disgusting, shocking and pathetic… new deals on O2 website are 7x cheaper than the tariff she is on.
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Farai
(@Farai53710377) reported
@DowlerLorraine @O2 @giffgaff Giff gaff is worse please save yourself rubbish network 02 is better
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wayne Tavit
(@WayneyoWayne) reported
@O2 can you take me through your official complaints procedure please, so I can escalate it to the industry moderator. I have had intermittent service since November, which I believe is unacceptable.