O2 Outage Report in Bolton, England
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The latest reports from users having issues in Bolton come from postal codes BL2.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bolton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Bolton, England
The most recent O2 outage reports came from the following cities: Blackburn, Rochdale, Manchester, Middleton, Stockport, Bolton and Salford.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Balcombe
(@DodgyValley) reported
from
Walkden, England
@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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David Moores
(@katarn_a1) reported
from
Bolton, England
@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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RJ
(@RJNewman96) reported
from
Manchester, England
@O2 your service line is actual cancer, never felt so frustrated from such a little thing in my life. Why can’t i get through to an operator?
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Stockport, England
@O2 is the 4G signal across the country still being limited due to covid?
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@O2 are really frustrating me, I need my service restoring but can’t seem to do it right now
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
So @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them
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Anthony Hill
(@anthonhill) reported
from
Burnley, England
@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
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soph 🌞
(@sophiemaycath) reported
from
Manchester, England
@O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx
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nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
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marico
(@marikapaprik) reported
from
Walkden, England
Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
@O2 Morning, I got a free subscription to @calm when upgrading which shows on my account however no instructions how to access & it’s not linking to my @calm app. Please help.
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Stockport, England
@O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Stockport, England
@O2 I've sent 3 DMs and 1 other tweet regards a reply. Can somebody please help with my yes or no question I sent??
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gurdas Singh Sually
(@GurdasTheGreat) reported
@KristianeClear @O2 Completely agree. I ordered a new phone 6 weeks ago, no sign of it and nobody can tell me what the problem is! Good luck, I hope you get it sorted
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Jim Avery
(@avery_jim) reported
@O2 Ironically, if I disable WiFi on my phone so I'm using my Three data I can browse to it no problem.
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Paul Miller
(@Golf4a) reported
@O2 - wifes phone not working suddenly. Been with you for years & was working this morning. When I ring it, it says number not recognised. Can you help please?
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Teresa Bartholomew
(@teresab79) reported
@O2 experiencing the worst customer service ever from you. How do I get to speak to someone?
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Leese 🇬🇧
(@LastMinuteLeese) reported
from
Mossley, England
@O2 It's always the same at work. Terrible service in a lot of places in Oldham.
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Kristiane Clear
(@KristianeClear) reported
@GurdasTheGreat @O2 I want to cancel as all they do is take our money. I need my phone for my job urgently and they can't even be bothered to reply to a DM or answer a call. Ironic since they're a mobile phone company and provider.
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Beth
(@bethdeenxo) reported
@O2 why is it so difficult to speak to someone in regards to my phone?! All the Gurus on the app are busy, can't exactly phone when my phone is saying not registered to a network 🙄🙄
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𝙆𝘽𝙁𝙓𝙄𝙉𝙂 | ᴷᴴᴬᴸᴱᴰ 🗡 вαмвι
(@YixingLights_) reported
@O2 can you please answer me? I am asking what are you waiting for? Just offer wifi call, 4G calling for pay as you go, customers, we literally working from home we do not have proper signal!! Just, please do offer it asap! Vodafone did offer it too!
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Prower
(@prowerrr_) reported
@O2 Well since I can’t go anywhere rn, the issue is mainly within my home...
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matt
(@aquatic_reviews) reported
@tescomobile @O2 are the worst join them and they say I will get extra trade in then don't. I should get family discount and they say no as kept checking number and said its too late now. Then get 2 messages saying RPI increase. Terrible service really annoyed will cancel all asap