O2

O2 Outage Report in Bolton, England

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The latest reports from users having issues in Bolton come from postal codes BL2 and BL5.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bolton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bolton, England 12/08/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bolton, England

The most recent O2 outage reports came from the following cities: Manchester, Blackburn, Bolton, Stockport and Newton-le-Willows.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Phone
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBolton Phone
United KingdomBlackburn Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • jordanbuckley92 Jordan Tui Lolahea (@jordanbuckley92) reported from Manchester, England

    Sick of never getting service with @o2 didn’t move to these to deal with this shite daily!! Pissed off

  • michelle2570 Michelle❤#TeamChester❤#TeamLinkinPark (@michelle2570) reported from Walkden, England

    @chrisstyles44 @O2 I honestly feel truly sorry for all the 02 customers who haven't heard anything about their new mobile phone delivery, that should arrive today! It's so UNFAIR! The 02 Purchase Team have totally messed up! They never checked the phones' actually stocks for reordering in time! 😠

  • pathookway patricia hookway (@pathookway) reported from Walkden, England

    @O2 please can you help not happy at all

  • thegourmetgays Thegourmetgays™ (@thegourmetgays) reported from Urmston, England

    @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

  • thejimirving Jim Irving (@thejimirving) reported from Manchester, England

    Oh, of course, I’m in the middle of a major city, it makes sense that my @O2 service would be completely useless.

  • _chris_a Chris (@_chris_a) reported from Manchester, England

    As if the network congestion issues in many parts of the country weren't bad enough @O2 have excelled themselves with dire customer service agents. I'm named on my husband's account but one agent shouted at me you only deal with the account holder and then hung up.

  • pammie02 Pam Nunn (@pammie02) reported from Manchester, England

    @O2 How is the quickest ans easiest way to make a complaint!! 😡

  • oneladyshow Charlie (@oneladyshow) reported from Manchester, England

    @O2 I have asked you guys to sort it repeatedly and it’s never fixed. Your advice was ‘use 3g’ but even that doesn’t work. :( I have been with you guys for 14 years and im disappointed you haven’t fixed my problem

  • bluegail1 Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    trying to get a credit off @o2 is an absolute nightmare, 3 months they have been promising it’ll be in my account! Fuming!🤬 Worse customer service ever! I can see me getting away this long with not paying my bill! Worse than useless!

  • Archaonday Chiara Oxley (@Archaonday) reported from Wigan, England

    The @O2 seem to think that this is an acceptable way to deal with this situation. Poor customer service all round it seems #beware #unsafe #ItTakesOneMoment #Manchester all over again.

  • cholloway92 Chris (@cholloway92) reported from Haslingden, England

    @O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!

  • bluegail1 Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Middleton, England

    Well my opinion of @O2 has just (to quote a word used so many times by O2) “escalated” from bad to absolutely useless!

  • yannickmcosta Yannick McCabe-Costa (@yannickmcosta) reported from Stockport, England

    @NatWest_Help @Scott_Helme Sure. Problem is there is no MSISDN associated to this text, it's just a string with "BankAlert"so without help from @O2 to trace the originator, not much to do. Same with calls from unallocated numbers. You could contact @Equinix / Telecity to whom that IP range is allocated.

  • MKTINGW1Z Rami El-Boghdadly (@MKTINGW1Z) reported from Hindley, England

    So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers

  • MDOG_Manchester Manchester Dining Offers (@MDOG_Manchester) reported from Manchester, England

    @hellofawaytodie @O2 There’s a mast down though

  • planesmad2016 Aviation News ✈️ (@planesmad2016) reported from Bury, England

    @O2 as a victim of domestic abuse I would thought O2 would be more understanding and helping customers who experienced financial abuse as well if domestic abuse! I haven’t received any of that from you! Horrible nasty network! #Poorcustomerservice @bbcthree @MarkEvansO2

  • RichardHesketh1 Richard Hesketh (@RichardHesketh1) reported from Haslingden, England

    @O2 We have performed FFR necessarily, as this problem has persisted over three phones. This is an issue of inherited number. Very weird. We've been in touch with the previous user and they are aware. Changed their details etc. It's still happening.

  • bluegail1 Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    @O2 @o2 You don’t want to help enough unfortunately! Started off well, then ended up worse than the telephone customer services! Hope no one needs a refund anytime soon, if you do, good luck with that!

  • bluegail1 Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    @virginmedia that was extremely good service by your customer service team. Thank you very much for all your help. Maybe you could give some advice to @o2

  • planesmad2016 Aviation News ✈️ (@planesmad2016) reported from Bury, England

    Day 2 of Trying to get @O2 to understand what domestic abuse and financial abuse is! @MarkEvansO2 Mark I think you need to pull your finger out your ass and look at the state of your company your running! All your contact centres are run by shitty capita! Your a horrible company

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • middleport57 Middleport Junctio (@middleport57) reported

    @O2 I’ve had problems receiving and sending texts over the last few days. Apparently there is a problem with a mast. Do you compensate customers for this as I am paying £32 a month for the tariff.

  • iBluestone ilan Bluestone (@iBluestone) reported

    Do not join @O2 Business!! They Totally suck!! Worst customer service on earth. Any recommendations for other UK phone networks?

  • fredericboucher Fred Boucher (@fredericboucher) reported

    @O2 Why does O2 make it impossible to get older bills online? The system is antiquated, hasn't been updated for years, is confusing at best, only shows a total and requires customers to reach out to customer service. This IS basic customer service! Please fix asap!

  • TaiKamiya101 Tai Kamiya 🇪🇺 (@TaiKamiya101) reported

    @WhatsApp How do you change your number but only allow certain people to be allowed to have it? I pretty much want to prevent some people from knowing that I have changed my number more or less. @o2 can you help on this otherwise?

  • Mehrukh90 Mehrukh Masood (@Mehrukh90) reported

    @ThreeUKSupport Iv already reached out MULTIPLE times over the phone, email and your online complaints with NO RECTIFICATION and lies after lies from your customer service reps. Its been on-going for 3 MONTHS and iv already got him a different contract with @O2 and your still trying to charge me

  • imsimondrake Simon Drake (@imsimondrake) reported

    @O2 - I'm getting increasingly annoyed with your inability to complete simple requests. THREE times I've called your customer service team to get a PAC code activated, and three times it has been submitted wrong resulting in a void request...

  • LShorrocks Lesley Shorrocks (@LShorrocks) reported

    Getting terrible signal indoors on my mobile @O2 in PL1. It seems to have worsened in last few weeks. Calls constantly dropping out, very frustrating!

  • al3xjw Alex J Wood 🎨 🇪🇺 (@al3xjw) reported

    @O2 Hi I’m New York on holiday & my reception is awful. It’s continually dropping out 4G. No signal at all. I keep having to turn airplane mode off & on and still aren’t getting any signal. It sometimes shows T-Mobile. I’m really disappointed as only just switched to O2.

  • PiggyMalone1 Piggy Malone (@PiggyMalone1) reported

    @O2 Your network coverage for SE England is appallingly bad, but you already know this. You have utter contempt for your customers.💩

  • Evil__Evelyn Evelyn (@Evil__Evelyn) reported

    Wtf is going on @O2 I’m now being told the contract for iPad Pro wasn’t cancelled but it’s now got an extra 5/6 days of the contract for iPad added on to that bill from when I asked for it to be completely disconnect wtf