O2

O2 Outage Report in Bolton, England

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The latest reports from users having issues in Bolton come from postal codes BL2 and BL5.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bolton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bolton, England 12/10/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bolton, England

The most recent O2 outage reports came from the following cities: Blackburn, Manchester, Bolton, Stockport and Newton-le-Willows.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Total Blackout
United KingdomManchester Phone
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBolton Phone

Community Discussion

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O2 Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • markowens726 Mark Owens (@markowens726) reported from Bacup, England

    @O2 Unfortunately I can't change it on the Link because I'm unable to sign in to my account with an incorrect email address

  • lindsdaniels Linds (@lindsdaniels) reported from Manchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • SteveVanDang Steve (@SteveVanDang) reported from Stockport, England

    Welp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya

  • dobirmiah ᴅᴏʙɪʀ ᴍɪᴀʜ 🐝 دوبر محمد مياه (@dobirmiah) reported from Rochdale, England

    @O2 I’ve not had access to the network all day, what’s going on? It would have been good to be notified of issues. Really not happy 😠 I’m due for an upgrade, might have to@consider switching to another network

  • kea11y Keally (@kea11y) reported from Bolton, England

    @O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.

  • AdnyNichols Andy Nichols (@AdnyNichols) reported from Horwich, England

    @O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.

  • JMcKnighty ~Jack 🐝 (@JMcKnighty) reported from Manchester, England

    Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins

  • psychomania666 PsychoMania (@psychomania666) reported from Burnley, England

    @O2 Signal is just garbage in Burnley centre, has been for years on many different devices. 5G is needed ASAP.

  • howierice Howard Rice (@howierice) reported from Sale, England

    @O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!

  • sonnisamosa Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?

  • 6danicalifornia Dani Tomlinson 🎶 (@6danicalifornia) reported from Horwich, England

    I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡

  • violetibeh Violet (@violetibeh) reported from Manchester, England

    @O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?

  • leannt1984 Leann (@leannt1984) reported from Salford, England

    Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!

  • franlatics27 Fran Edwards (@franlatics27) reported from Garswood, England

    @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

  • liammcdon97 Liam McDonald (@liammcdon97) reported from Stockport, England

    £40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.

  • familyhomecook FAMILY HOME COOK (@familyhomecook) reported from Rochdale, England

    @O2 My data is not working. Unless I’m connected to Wi-Fi I cannot do any browsing. Is there an issue?

  • sonnisamosa Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?

  • pieuksocial PIE: Pursuing Individual Excellence (@pieuksocial) reported from Stockport, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • JonnyGravel jonnytaylor (@JonnyGravel) reported from Rochdale, England

    @O2 really poor customer service today when trying to open a new account #exasperated

  • CurryInTurry DJ Nerja 🇺🇦 (@CurryInTurry) reported from Stockport, England

    @AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AdeHartland Ade Hartland (@AdeHartland) reported

    @virginmedia So since Friday 13 Jan, little or no TV and now Internet down all day. We have made numerous calls, with the last update stating services may be out for a further 4 days or until the engineer comes which isn’t until Friday. To make matters worse, my @O2 reception is 3G, very poor

  • bennmarkpotter Benn Mark Potter (@bennmarkpotter) reported

    2 new SIM cards, network reset, full recovery mode and fresh install on my phone…. No signal at home and unable to make calls which impacts my work! Same issues with my wife’s phone at home too. Numerous calls to @o2 “have you tried turning it off / on again”

  • justhefax_ IHateAllTories. (@justhefax_) reported

    @O2 I been with o2 for over 16 yrs. I am never going to renew another contract with you. Your customer service is a disgrace. You hold customers in contempt.

  • thtgall (@thtgall) reported

    @O2 hey I need some help regarding payments please

  • Trevor_A4 Trev A (@Trevor_A4) reported

    @O2 @DPDgroup_news I ordered a new phone on upgrade in Dec and DPD have lost (likely stolen) it, and you are doing absolutely nothing to remedy this. Seems I'm not the only one. Still awaiting response to my complaint. Warning to anyone thinking of staying or going with #O2.

  • theswirly Nick Sturdy (@theswirly) reported

    @RhysBigGunSmith @O2 100% mate. I even went through to the checkout, just thinking that surely the price must then come down. Nope, that really is how expensive they are on a 'special offer'.

  • bluemoo17 💙⚽️🐝Ellie Fitz🐝⚽️💙 (@bluemoo17) reported from Middleton, England

    @l3479s @O2 Where I live our network masts haven't been working for almost a year - no answer for it whatsoever

  • RGCWorld RGC (@RGCWorld) reported

    @Liveafterracing Nope. Still doesn't work. Are you guys able to give @O2 a nudge?

  • Le_p1nk Le x (@Le_p1nk) reported

    @O2 feel absolutely cheated by o2 I’ve been a customer of there’s for 10+ yrs & tried to continue my loyalty but over the last week they’ve shown me that all of that means nothing 😡.. I’ve had several issues to which they have FAILED to resolve & have wasted so much of my time

  • TomParry93 Tom Parry (@TomParry93) reported

    Good morning @virginmedia Sadly I’m forced to make my complaint about your appalling service public. As explained multiple times, I’ve received a ludicrous bill of £298.59 for a broadband/SIM package which I cancelled when yourselves and @O2 failed to deliver either service. 1/3