O2

O2 Outage Report in Bolton, England

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The latest reports from users having issues in Bolton come from postal codes BL3.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bolton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bolton, England 03/30/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bolton, England

The most recent O2 outage reports came from the following cities: Blackburn, Manchester, Leyland, Rossendale District, Bolton, Wigan and Stockport.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBlackburn Total Blackout

Community Discussion

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O2 Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • Mr_Ricker79 Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you

  • goughy84 Mark Lister (@goughy84) reported from Bolton, England

    @O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks

  • lizzielichfield Anna Taylor (@lizzielichfield) reported from Salford, England

    @O2 Morning, I got a free subscription to @calm when upgrading which shows on my account however no instructions how to access & it’s not linking to my @calm app. Please help.

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....

  • x_Saz Sarah Pollard (@x_Saz) reported from Bryn, England

    @O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this

  • DodgyValley Balcombe (@DodgyValley) reported from Walkden, England

    @O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours

  • Mr_Ricker79 Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    Still problems in @O2 @O2AcademyLeeds

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    @O2 are really frustrating me, I need my service restoring but can’t seem to do it right now

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 I've sent 3 DMs and 1 other tweet regards a reply. Can somebody please help with my yes or no question I sent??

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    So @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them

  • sophiemaycath soph 🌞 (@sophiemaycath) reported from Manchester, England

    @O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx

  • RJNewman96 RJ (@RJNewman96) reported from Manchester, England

    @O2 your service line is actual cancer, never felt so frustrated from such a little thing in my life. Why can’t i get through to an operator?

  • anthonhill Anthony Hill (@anthonhill) reported from Burnley, England

    @O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?

  • _Mikki1993 Mikki (@_Mikki1993) reported from Bury, England

    @O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported from Stockport, England

    @O2 is the 4G signal across the country still being limited due to covid?

  • marikapaprik marico (@marikapaprik) reported from Walkden, England

    Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    @O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • WayneHanley Wayne Hanley (@WayneHanley) reported

    WTAF @O2 your call centre just literally put the phone down on me when I asked for my money back for the 2 months you have billed after having moved to a different provider 3 months ago! Utterly appalled #badcustomerservice

  • CatFankles Gem (@CatFankles) reported

    @O2 @BobPlumb7 Lol I love how you respond to this customer (I feel his pain, O2 is awful so far for me too) even though my message was sent much earlier. Still no response from you and I've still got no service...

  • Vicki_Scotty Vicki (@Vicki_Scotty) reported

    @davmcj @O2 You’ll see loads of us with the same issue and O2 seemingly don’t care. Spoke to someone today after being ignored on here and got told it’d be done by 6pm today. Nearly half 9 and still no switch over.

  • RogSaxton rog saxton (@RogSaxton) reported

    @O2 been waiting 5 days for you to transfer my number to your SIM card. can't get thru to your customer services.

  • famelicose2 famelicose (@famelicose2) reported

    @O2 Hi - Another problem sadly. When I upgraded my SIM only to 25GB per month, I specifically asked the person I was chatting with whether it meant I could roam freely up to the 25GB and was told YES! 1/n

  • CatFankles Gem (@CatFankles) reported

    @O2 the best bit is I didn't even request my old number to port today & was told you didn't have a port request on record, so I was holding off on porting (mainly because of your shambolic service so far). Then late last night I randomly got a text saying you're porting it today!

  • barclay1988 Scott 🇺🇦 (@barclay1988) reported

    Absolutely disgusting customer service from @O2. Avoid them at all costs. I will be leaving at the earliest opportunity. So bloody frustrating. #LeaveO2

  • fbateallthepies Dowsey (@fbateallthepies) reported

    @O2 I’ve just been on the phone 4 32mins 2 try & pay my bill, I finally got through 2b told .. we r now closed & there is nothing he could do .. then the person on the phone deliberately started 2 say that I was being rude & when I asked 4 his name,he put the phone down #disgrace

  • rondon Ron Donaldson - Narrative Ecologist (@rondon) reported

    @O2 I have waited 2 days for switch of old number to new O2 SIM and now I am getting "SIM 1 not provisioned" error. I cannot now ring customer services and chat lines say not available. Can you help me please?

  • BobPlumb7 **** Burger,🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇲 100% #BackBoris (@BobPlumb7) reported

    @O2 1st operator said go to store 0 help, 2nd operator never noticed my acct was not active so the number swap the operator arranged got cancelled, 3rd operator sorted my acct but not transfer of old number from 3, total time spent on 3 calls and 1 shop visit = maybe 5-6 hrs