O2 Outage Report in Burnley, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Burnley, Lancashire, England
The most recent O2 outage reports came from the following cities: Blackburn, Todmorden and Hebden Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Richard Sutcliffe
(@stretchmahony) reported
from
Earby, England
@O2 hi signal has been down since the early hours. Any problems in BB18
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
@O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers
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Look at that Horse
(@Hoban2105) reported
from
Burnley, England
@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
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Phil Reed
(@PhilReedData) reported
from
Todmorden, England
I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant
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Em
(@emmabirdy) reported
from
Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@Janenmark69 @O2 It’s because they’re the worst network provider going
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Daniel Tackley
(@dtackley) reported
from
Bury, England
Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
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NOW 40
(@Matt_Aspden) reported
from
Bury, England
@O2 I have found out there are issues with the local mast causing outage.
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
Any chance of some support @O2?
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@petercarr1882 @O2 What could that include? Actual service?
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
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Alex Hamer
(@AlexHamer1) reported
from
Blackburn, England
@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@JoBeeMcr @O2 It’s down everywhere! Never have service! Worse network going
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Dave Johnson
(@ecgdave) reported
from
Edenfield, England
@O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?
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Chris 'Anderson Daniels'
(@canders_daniels) reported
from
Bury, England
@O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number
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Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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Anthony Hill
(@anthonhill) reported
from
Burnley, England
@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Russell
(@D_Russell10) reported
@O2 I see your more than happy to up my monthly bill but can’t be arsed to sort out the piss poor coverage you provided. More money same crap 💩
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Owen
(@owenjg77) reported
@O2 I have tried speaking to your agents. I have tried the chat function. I want to give your more money and yet you make it so complicated and slow. I GIVE UP!
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Sloodwrangler
(@Sloodwrangler) reported
@O2 two months gone by and still nothing been done about the mast problem in this area. Surely there is some sort of time limit that you have to act by? @Ofcom do you monitor mobile companies service standards?
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Charlotte
(@Charley_Fletch) reported
@O2 how do I get help with my account please if your online messaging service isn’t available?
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OnTheRoad
(@iliketowander_) reported
@O2 data roaming not working in Portugal. On call to customer service for over 1 hour who tell me Portugal not included in your Europe zone even tho it says it is on your list. This is seriously frustrating and getting no where speaking to staff on phone!
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Georgina
(@gina1_x) reported
@O2 Hi, does your network support call forwarding? I am thinking about changing networks.
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Richie #SaveNeighbours
(@RichieUK_TTV) reported
When you need to ring @O2 because of signal issues - but won’t speak to you because you can’t get the SMS pin — yeah I’ll just throw my phone in the air and hope it gets signal — clowns — clowns
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Tom Shaw
(@PlasticCrayons) reported
@O2 utterly useless. 1.5hrs to try see someone in store for an upgrade and told the single person who could help me was still not available.
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Paul B
(@pabakz) reported
@Kim446661677 @MartinSLewis I'm just trying again now... The site looks different to when I last tried. The new issue is that @O2 is not sending confirmation SMS for 2 factor authentication. Google suggests that this is a recurrent O2 issue
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Richard Lewis 🇺🇦
(@rlewis2509) reported
Hi @O2. I pre-ordered the @oppo Find X5 Pro with you and my chosen plan (Plus Plan 150GB) was supposed to come with 6 months free @AppleMusic, but doesn't give me that option in the Extras. Can you help? Thanks! #OPPOFindx5series #OPPOFindX5Pro