O2 Outage Report in Burnley, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Burnley, Lancashire, England
The most recent O2 outage reports came from the following cities: Blackburn and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Phil Reed
(@PhilReedData) reported
from
Todmorden, England
I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
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Richard Sutcliffe
(@stretchmahony) reported
from
Earby, England
@O2 hi signal has been down since the early hours. Any problems in BB18
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@Janenmark69 @O2 It’s because they’re the worst network provider going
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@JoBeeMcr @O2 It’s down everywhere! Never have service! Worse network going
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
@O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers
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Chris 'Anderson Daniels'
(@canders_daniels) reported
from
Bury, England
@O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number
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Em
(@emmabirdy) reported
from
Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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NOW 40
(@Matt_Aspden) reported
from
Bury, England
@O2 I have found out there are issues with the local mast causing outage.
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Daniel Tackley
(@dtackley) reported
from
Bury, England
Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
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nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
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Look at that Horse
(@Hoban2105) reported
from
Burnley, England
@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise
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Anthony Hill
(@anthonhill) reported
from
Burnley, England
@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@petercarr1882 @O2 What could that include? Actual service?
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Dave Johnson
(@ecgdave) reported
from
Edenfield, England
@O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?
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Alex Hamer
(@AlexHamer1) reported
from
Blackburn, England
@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
Any chance of some support @O2?
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Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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SteG
(@geth1973) reported
@AlanBsafc @ind you I’ve got one a 8 never fkackered got conned by @O2 didn’t realise my call plan was 2 year deal the phone plan 3 still got over 120 quid to pay on it robbing without me knowing
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SF79
(@ChunLee79) reported
@O2 Not what i asked is it? World is in a pandemic and numerous institutions are helping buy cutting costs etc yet all you do is increase profits by raising tariffs. No shred of humanity in a crises @ofcom all it boils down to is #greed #customersmeanshit
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adam peat
(@adam_peat) reported
@O2 big shoutout to o2 for ripping down the mast near my home, not telling anyone, leaving people to suffer while they "talk to local authorities" and still expect people to pay full price for a service they are not currently providing
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Hollie Hair Specialist
(@HollieBridges82) reported
@O2 I have been trying to contact you for ages but can never get past your automated system which hangs up on me. Your letters I have received saying you haven't heard from me are so ironic. Please please can someone call me? I need to speak to an ACTUAL PERSON!
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Arousa
(@veiledevolution) reported
Regret joining @O2 I've had my contract over month now and I haven't been able to my mobile data. 🙃 Worse network so far.
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Stevie McBeth
(@StevieMcB77) reported
@O2 nice of you to cut my phone service and not calling to simply ask to update our CC. A text would have been nice to warn us! Now from 5 handsets we are down to only having 2 with you and I will be entering a complaint as you left a vulnerable person with no means of contact!
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rodotaz
(@rodotaz) reported
@O2 hi! I got a new phone and put my pac code when purchasing online so I could keep my number from another network. I got the new phone and put the new sim card but the old number hasn’t transferred yet. Do I need to do anything else? It’s been over 24hrs
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Barry
(@Mr_B_OB) reported
Just had the worst week of customer service in my life from @O2 . Please folks, if you are considering using this company's service, please reconsider.
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Stevie McBeth
(@StevieMcB77) reported
@O2 No such luck, complaint it is, I have been paying on time for over 5 years... I wanted to ask why I wasn’t able to add it with my direct debit that has been set up???? Why do you guys take a card payment for the tariff and direct debit for my phone???
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Angela Beardsmore
(@ajb1975) reported
@O2 ordered a new sim on Sunday and it still hasn’t arrived 😞 I hope when it does arrive the service is better than your delivery