O2 outages and service status in Burnley, England

Problems in the last 24 hours in Burnley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnley, England

The most recent O2 outage reports came from the following cities: Blackburn.

City	Problem Type	Report Time
Blackburn	Total Blackout	8 hours ago
Blackburn	Total Blackout	1 day ago
Blackburn	Internet	4 days ago
Blackburn	Total Blackout	4 days ago
Blackburn	Internet	4 days ago
Blackburn	Total Blackout	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

• 
  Steven Burns (@StevenB93941279) reported 10 minutes ago from Ramsbottom, England

  Is it just me or is @O2 signal getting worse and worse.

• 
  Anthony Hill (@anthonhill) reported 14 minutes ago from Burnley, England

  @O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?

• 
  Dave Johnson (@ecgdave) reported 19 minutes ago from Edenfield, England

  @O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?

• 
  Paula Jane Rhodes (@pauliejane) reported 20 minutes ago from Hebden Bridge, England

  @O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.

• 
  Em (@emmabirdy) reported 23 minutes ago from Blackburn, England

  @O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal

• 
  Chris (@cholloway92) reported 29 minutes ago from Haslingden, England

  @O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!

• 
  Richard Hesketh (@RichardHesketh1) reported 32 minutes ago from Haslingden, England

  @O2 We have performed FFR necessarily, as this problem has persisted over three phones. This is an issue of inherited number. Very weird. We've been in touch with the previous user and they are aware. Changed their details etc. It's still happening.

• 
  N Eddy (@nickfudge123) reported 36 minutes ago from Whitworth, England

  @O2 They are both in the same house..... 28 days was never mentioned #misold

• 
  Paul Latham (@laytum17) reported 37 minutes ago from Great Harwood, England

  @alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off

• 
  Richard Sutcliffe (@stretchmahony) reported 38 minutes ago from Earby, England

  @O2 hi signal has been down since the early hours. Any problems in BB18

• 
  Look at that Horse (@Hoban2105) reported 38 minutes ago from Burnley, England

  @O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise

• 
  Paula Jane Rhodes (@pauliejane) reported 40 minutes ago from Hebden Bridge, England

  @O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤

• 
  Mark Rendell (@RuthRendell1) reported 43 minutes ago from Worsthorne, England

  Any chance of some support @O2?

• 
  Paul Latham (@laytum17) reported 51 minutes ago from Great Harwood, England

  @Janenmark69 @O2 It’s because they’re the worst network provider going

• 
  Alex Hamer (@AlexHamer1) reported 52 minutes ago from Blackburn, England

  @O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?

• 
  Mark Rendell (@RuthRendell1) reported 52 minutes ago from Worsthorne, England

  @O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers

• 
  Phil Reed (@PhilReedData) reported 53 minutes ago from Todmorden, England

  I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant

• 
  PsychoMania (@psychomania666) reported 54 minutes ago from Burnley, England

  @O2 Signal is just garbage in Burnley centre, has been for years on many different devices. 5G is needed ASAP.

• 
  garDan (@HHBarn) reported 58 minutes ago from Rawtenstall, England

  @O2 how can we have no mobile or 4g/5g service till Thursday.. Seriously is this a joke..

• 
  Paul Bell (@Ossyref) reported 58 minutes ago from Great Harwood, England

  @O2 You’re always sorry. No payment, no Apple Watch support, no e-sim support. Always sorry #O2fail

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen Hepburn (@karenh_5) reported 7 minutes ago

  @O2 please help my sister has had her sim stolen and we can’t get through to chat to anyone

• 
  Glen & Jo (@LashbrookLushes) reported 7 minutes ago

  @O2 my download speed is slow it’s too slow for Ookla to run a speed test #fail #pathetic

• 
  Ghost (@GhostzEdge) reported 11 minutes ago

  @ascroftpete @EnglandRugby @O2 Lawrence is ****..barbeary ain't much better

• 
  Damn i (@tehscreener) reported 14 minutes ago

  phone shows 5g but acts like its 1 bar of 3g honestly @O2 might be the shittest network in the UK

• 
  MS (@jennslcfc94) reported 15 minutes ago

  @O2 can you tell me why I’ve had no 4G data all day? My O2 app not working as usual so can’t check if I’ve got no data left. Not had a text to say

• 
  G (@Ginny1000) reported 15 minutes ago

  @O2 I need to speak to support. I have no network (so cannot call) and cannot access the app. Help pls!

• 
  Just flung out of space ⧗ ᗢ (@itsafairytale95) reported 18 minutes ago

  @O2 can you help please youve locked my account

• 
  I.C (@IanCockerill2) reported 18 minutes ago

  @O2 Thanks for responding. Luckily my son in uk was able to contact you and it is now resolved. I want to make an official complaint as the reason my phone didn’t work is because O2 had barred foreign calls! I have had an account for 25 years, it’s totally unacceptable behaviour.

• 
  Cllr Sophie Preston-Hall ECC Rochford North (@SophiePrestonHa) reported 19 minutes ago

  Is anyone else getting absolutely inundated with calls from an offshore @O2 call centre lately? I’m getting 5–10 calls a week at this point and it’s beyond frustrating. I’ve politely asked to be removed from their list around 9 or 10 times now and today, when I pointed out that I’ve repeatedly asked them to stop calling me, they simply slammed the phone down on me. How on earth do you actually get yourself removed from whatever ridiculous list these companies seem to have you on? Surely I can’t be the only one dealing with this nonsense?

• 
  Ess Cee Eff ™ (@essceeeff) reported 21 minutes ago

  @O2 any chance someone can assist in activating my free extra that was dangled as a carrot to sign a new deal but your app, website, vip support cannot help? Phenomenally bad customer experience