O2 Outage Report in Burnley, Lancashire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent O2 outage reports came from the following cities: Blackburn, Hebden Bridge, Nelson and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Total Blackout | |
| Blackburn |
Phone | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Hebden Bridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Phil Reed
(@PhilReedData) reported
from
Todmorden, England
I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant
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Richard Hesketh
(@RichardHesketh1) reported
from
Haslingden, England
@O2 We have performed FFR necessarily, as this problem has persisted over three phones. This is an issue of inherited number. Very weird. We've been in touch with the previous user and they are aware. Changed their details etc. It's still happening.
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
Any chance of some support @O2?
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Sophie🙋♀️
(@sophielordx1) reported
from
Bury, England
Mad how i pay 80 quid a month for a phone on @O2 that never ****** works. Full signal and 4g but yet i have no internet connection🤔🤔 silly *****
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Paul Bell
(@Ossyref) reported
from
Great Harwood, England
@O2 You’re always sorry. No payment, no Apple Watch support, no e-sim support. Always sorry #O2fail
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Aviation News ✈️
(@planesmad2016) reported
from
Bury, England
@O2 as a victim of domestic abuse I would thought O2 would be more understanding and helping customers who experienced financial abuse as well if domestic abuse! I haven’t received any of that from you! Horrible nasty network! #Poorcustomerservice @bbcthree @MarkEvansO2
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N Eddy
(@nickfudge123) reported
from
Whitworth, England
@O2 They are both in the same house..... 28 days was never mentioned #misold
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Look at that Horse
(@Hoban2105) reported
from
Burnley, England
@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise
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Chris 'Anderson Daniels'
(@canders_daniels) reported
from
Bury, England
@O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number
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Michelle Boudin
(@Shell_Boudin86) reported
from
Bury, England
@JoJo_P_87 @O2 Not that I ever win them lol but would be nice to actually have something around the north west if I was to win .. Although never had an #O2Surprise either and been a customer 15yrs lol
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Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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Em
(@emmabirdy) reported
from
Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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Aviation News ✈️
(@planesmad2016) reported
from
Bury, England
Day 2 of Trying to get @O2 to understand what domestic abuse and financial abuse is! @MarkEvansO2 Mark I think you need to pull your finger out your ass and look at the state of your company your running! All your contact centres are run by shitty capita! Your a horrible company
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Damien & Emma
(@damienandem) reported
from
Bury, England
@O2 Several times and more, I will leave it to tonight, at which point I’ll require you to fix this. Contract costs a fortune I expect to be able to use what I am paying for. Thanks
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Anthony Hill
(@anthonhill) reported
from
Burnley, England
@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
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NOW 40
(@Matt_Aspden) reported
from
Bury, England
@O2 I have found out there are issues with the local mast causing outage.
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Chris
(@cholloway92) reported
from
Haslingden, England
@O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
@O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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OSRS bhaskar
(@IVP_SUCKS) reported
@O2 O2 phone network is terrible, my phone calls get cut off
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Matt Shaylor
(@mattshay18) reported
@O2 ….worst signal ive ever had from a service provider
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Lewis🇧🇷🇧🇷
(@LeicesterLJV2) reported
@O2 I have an account with you guys through virgin media but I never accepted the email validation link, can you resend it please? Trying to access post malone tickets
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GuiniBZH
(@GuiniBZH) reported
Unbelievable that @O2 thinks it's ok to increase price by 13 % when the service is so bad. No reception in central Bristol. I have to be on WiFi as soon as I can or I can't do anything with my phone... I miss you @bt_uk can I come back?
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Sherlock
(@SherlockC83) reported
@O2 … social media team trying to look relevant and trendy by latching on to a popular show release. Our customer service is still terrible, so are our business ethics and prices. But we know what’s steaming on Disney plus!
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nathan
(@nathan06320834) reported
@O2 End of my longstanding relationship with o2, as an exiting customer it’s not worth staying as I can get a much better deal elsewhere.
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OSRS bhaskar
(@IVP_SUCKS) reported
@O2 I don't need a new sim card, your network is over loaded @O2
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uw0tm8
(@rags2richesm8) reported
@O2 Is there no way to cancel online? I have to call? I see posts with people claiming they've been waiting for over an hour and getting cut off, sounds tedious.
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Life Aint 3asy™
(@DonScanz) reported
@O2 is there something wrong with the network, I can receive or make calls to O2 numbers or call 202! Help
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sushi
(@avid__fan) reported
@O2 …network who raised my bill by nearly 20% a couple of months after joining. Also the network I will be leaving.