O2 Outage Report in Burnley, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent O2 outage reports came from the following cities: Blackburn, Todmorden, Hebden Bridge and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Phone | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Phil Reed
(@PhilReedData) reported
from
Todmorden, England
I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@Janenmark69 @O2 It’s because they’re the worst network provider going
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@petercarr1882 @O2 What could that include? Actual service?
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Em
(@emmabirdy) reported
from
Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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NOW 40
(@Matt_Aspden) reported
from
Bury, England
@O2 I have found out there are issues with the local mast causing outage.
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
@O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers
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Anthony Hill
(@anthonhill) reported
from
Burnley, England
@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
Any chance of some support @O2?
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off
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Daniel Tackley
(@dtackley) reported
from
Bury, England
Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
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Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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Alex Hamer
(@AlexHamer1) reported
from
Blackburn, England
@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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Richard Sutcliffe
(@stretchmahony) reported
from
Earby, England
@O2 hi signal has been down since the early hours. Any problems in BB18
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Chris 'Anderson Daniels'
(@canders_daniels) reported
from
Bury, England
@O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number
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nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
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Look at that Horse
(@Hoban2105) reported
from
Burnley, England
@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise
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Sophie🙋♀️
(@sophielordx1) reported
from
Bury, England
Mad how i pay 80 quid a month for a phone on @O2 that never ****** works. Full signal and 4g but yet i have no internet connection🤔🤔 silly *****
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@JoBeeMcr @O2 It’s down everywhere! Never have service! Worse network going
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Betty
(@beth_hacking) reported
sick to death of @o2 connection. Paying nearly £80 a month for a phone that hardly ever has connection. Seems like a lot of people are getting rinsed here and with the money they’re making you’d think they’d be able to fix the phone mast which has ‘been down’ for months.
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Dorothea Privonitz
(@privonitz) reported
@deutsch_scot @O2 One month of poor service! When does it become breach of contract?
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James Richards
(@Jimbobthon) reported
@VodafoneUK I'm not on Vodafone, it's directed towards @O2 . Maybe I should be, seeing how bad o2 is getting.
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Cllr James Lark
(@JamesLark2) reported
@Elksy91 @O2 There all terrible. Spent hours dealing with Virgin . Finally won though and down to sheer persistence
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Michelle B
(@Michellebinfo) reported
@O2 I'm at wits end! Why do your advisers pass me around because they cannot help me and then cut me off!? I have no ways of using my phone and I urgently need one. Why does no one care in your customer service department?
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JM
(@deutsch_scot) reported
@O2 Thank you for the checker. However this suggests that the mast in Manchester has been down since at least Saturday. Also, the one near Preston Hospital has been having ongoing issues since 30th August!!! What are you doing to resolve this & give us the service we’re paying for?
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Orion🎈
(@Orionv7) reported
@o2 Hello! I've gone through the o2recycle process however I received an email asking if I had posted my device yet & my offer will expire in 7 days however I haven't received my pack from you to post it? Help pls, I emailed but no reply :)
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George Icke
(@georgeickeradio) reported
@O2 everytime I send a text from my new iPhone with you it marks as being not sent. I can't iMessage any of my contacts who have an iPhone despite imessage being on and my pre-porting number still shows as a way to contact me in iMessage! PLS help as I can't use my phone 😭😭😭
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Jules 💙
(@JuJulesberry) reported
@O2 I have been a customer of your forever with no complaints but since changing to a sim only contract a few weeks ago I never seem to have data coverage anywhere whilst out and about. Please help
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Julio Pena
(@penajulio) reported
@O2 keep failing to cancel my old mobile contract, I have called them twice waste 30 - 40 minutes and they haven’t cancel my contract yet #o2customerservice