O2

O2 Outage Report in Burnley, Lancashire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Burnley, Lancashire, England 01/14/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Burnley, Lancashire, England

The most recent O2 outage reports came from the following cities: Blackburn, Todmorden and Hebden Bridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • _Mikki1993 Mikki (@_Mikki1993) reported from Bury, England

    @O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?

  • nickfudge123 N Eddy (@nickfudge123) reported from Whitworth, England

    @O2 They are both in the same house..... 28 days was never mentioned #misold

  • Hoban2105 Look at that Horse (@Hoban2105) reported from Burnley, England

    @O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise

  • canders_daniels Chris 'Anderson Daniels' (@canders_daniels) reported from Bury, England

    @O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    @O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal

  • RichardHesketh1 Richard Hesketh (@RichardHesketh1) reported from Haslingden, England

    @O2 We have performed FFR necessarily, as this problem has persisted over three phones. This is an issue of inherited number. Very weird. We've been in touch with the previous user and they are aware. Changed their details etc. It's still happening.

  • Shell_Boudin86 Michelle Boudin (@Shell_Boudin86) reported from Bury, England

    @JoJo_P_87 @O2 Not that I ever win them lol but would be nice to actually have something around the north west if I was to win .. Although never had an #O2Surprise either and been a customer 15yrs lol

  • pauliejane Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England

    @O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.

  • Ossyref Paul Bell (@Ossyref) reported from Great Harwood, England

    @O2 You’re always sorry. No payment, no Apple Watch support, no e-sim support. Always sorry #O2fail

  • dtackley Daniel Tackley (@dtackley) reported from Bury, England

    Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!

  • RuthRendell1 Mark Rendell (@RuthRendell1) reported from Worsthorne, England

    Any chance of some support @O2?

  • planesmad2016 Aviation News ✈️ (@planesmad2016) reported from Bury, England

    Day 2 of Trying to get @O2 to understand what domestic abuse and financial abuse is! @MarkEvansO2 Mark I think you need to pull your finger out your ass and look at the state of your company your running! All your contact centres are run by shitty capita! Your a horrible company

  • sophielordx1 Sophie🙋‍♀️ (@sophielordx1) reported from Bury, England

    Mad how i pay 80 quid a month for a phone on @O2 that never ****** works. Full signal and 4g but yet i have no internet connection🤔🤔 silly *****

  • planesmad2016 Aviation News ✈️ (@planesmad2016) reported from Bury, England

    @O2 as a victim of domestic abuse I would thought O2 would be more understanding and helping customers who experienced financial abuse as well if domestic abuse! I haven’t received any of that from you! Horrible nasty network! #Poorcustomerservice @bbcthree @MarkEvansO2

  • JustAH0bbit nat (@JustAH0bbit) reported from Bury, England

    Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset

  • anthonhill Anthony Hill (@anthonhill) reported from Burnley, England

    @O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?

  • PhilReedData Phil Reed (@PhilReedData) reported from Todmorden, England

    I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant

  • Matt_Aspden NOW 40 (@Matt_Aspden) reported from Bury, England

    @O2 I have found out there are issues with the local mast causing outage.

  • RuthRendell1 Mark Rendell (@RuthRendell1) reported from Worsthorne, England

    @O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers

  • pauliejane Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England

    @O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LizJRudd Liz Rudd (@LizJRudd) reported

    Started trying to cancel 2 contracts with @O2 in April. Still receiving threatening emails. Worst customer service ever. Dozens of messages, phone calls and a letter sent. No headway.

  • RobeeShepherd Robee Shepherd 🌈 (@RobeeShepherd) reported

    @VeganVPF @O2 Why is it never coppery?

  • Mumof5StaySane Mum of 5 Stay Sane (@Mumof5StaySane) reported

    @O2 please can someone help with accessing our account and sim activation. I’ve been told to send an email but could be waiting forever for a response! Thank you

  • Jbc729 Jack C (@Jbc729) reported

    @O2 After being an O2 customer for over 20 years I cannot believe how abysmal your customer service has turned into. So much so that I terminated my contract recently. Today I attempted to contact your on line service regarding returning a phone but yet again received no reply 😑

  • greenleader1 CHUMBA (@greenleader1) reported

    @O2 when ya internet is so bad i had to get a three dongle

  • jln579982 jln579982 (@jln579982) reported

    @AppleSupport Hi, I can't activate iMessage, Twitter says this is a "not me" issue, is this correct? I'm with @O2 if that makes a difference.

  • FOLLOWTHEMONK Flying Monkey (@FOLLOWTHEMONK) reported

    @O2 @silverprideuk Worst strawberry I've ever seen

  • HannahJFountain Hannah Fountain (@HannahJFountain) reported

    @O2 signal down - anyone else?

  • Daynah70296254 Miss Dee (@Daynah70296254) reported

    @O2, Hi there, I'm having trouble using my code for the early access tickets to the Secret Cinema presents Bridgerton on fever. It's saying that the code is now invalid even though I haven't yet made a purchase? Send help!

  • Toadspotter32 Andy Day (@Toadspotter32) reported

    @O2 Told by customer svcs to visit my local #O2 shop, as my PAYG sim had lapsed, get a new one and add £10 credit. No chance! Have to get a 6GB card with £10 "use it or lose it" each month. So £120 per year for a spare phone for emergencies I may not use. #Rubbish #mobile😡😡