O2 Outage Report in Burnley, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (29%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent O2 outage reports came from the following cities: Hebden Bridge, Blackburn, Nelson and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Hebden Bridge |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Dave Johnson
(@ecgdave) reported
from
Edenfield, England
@O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?
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Look at that Horse
(@Hoban2105) reported
from
Burnley, England
@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
Any chance of some support @O2?
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Daniel Tackley
(@dtackley) reported
from
Bury, England
Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
@O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers
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Alex Hamer
(@AlexHamer1) reported
from
Blackburn, England
@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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Em
(@emmabirdy) reported
from
Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@petercarr1882 @O2 What could that include? Actual service?
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Daniel Couser
(@couser85) reported
from
Bury, England
@O2 why is the my o2 not working. Haven’t been able to use it for over a week!
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nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
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Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
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Richard Sutcliffe
(@stretchmahony) reported
from
Earby, England
@O2 hi signal has been down since the early hours. Any problems in BB18
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PsychoMania
(@psychomania666) reported
from
Burnley, England
@O2 Signal is just garbage in Burnley centre, has been for years on many different devices. 5G is needed ASAP.
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@JoBeeMcr @O2 It’s down everywhere! Never have service! Worse network going
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@Janenmark69 @O2 It’s because they’re the worst network provider going
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Phil Reed
(@PhilReedData) reported
from
Todmorden, England
I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant
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Anthony Hill
(@anthonhill) reported
from
Burnley, England
@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gaz Weetman
(@GazWeetman) reported
@O2 Thanks for the swift reply. I tried to turn off “automatic network selection” and it just did the ‘buffering’ sign for minutes without producing any other options?
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Gary
(@GMac_Coach) reported
@O2 is such a **** product. What’s the point in spending money of packages when the data doesn’t work and the call quality keeps dropping out. #DisappointedCustomer #WasteOfMoney #Fustrated
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😷 Bumble B the legend! 😷
(@BromptonBumbleB) reported
So once again in overseas in Spain and I can’t get any internet access other than free Wi-Fi. @O2 Should be so much hassle to get same service in Europe. #roaringfail again
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Punit Goyal
(@PunitGoyal1) reported
@virginmedia Part4: same team also advised me to get a O2 sim, saying that if I add that sim to my existing package, I will get 4£ per month discount. Which I didn’t get. Upon talking to O2 customer care, they said loyalty discount is for older customers. @O2 @TheO2
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Chantelle
(@chantelle_case) reported
Why does my 4G never work with O2?? 😩😒 @O2
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Mark Cornelius
(@cornelius_mark) reported
@sarehow @O2 02 4g has got worse and worse in SW over past few years. Plymouth city centre and barbican is non existent. Says 4g but no connection at all. Go mile or so out it works but very slow. South Devon and Cornwall the same. I.have to use my BT wifi in Plymouth.
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Cameron Kalani
(@cameron_kalani) reported
Does @O2 routinely refuse to give out PAC codes? The reception here is terrible, and we're now being ignored on the line. What can we do? 😡
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jen_f16
(@jen_f16) reported
@O2 text message on Tuesday reminding me to pick my free Extra as a recent new customer, says I have 7 days to do, but when I login nothing is free, think the text message came too late!!! Can you look into this please?
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Dale Watts
(@Extinguisherman) reported
@ellielouise_88 @O2 It’s bonkers! The network is so bad. You get signal but can’t get any bandwidth for data connection.
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Jacqui
(@jjacqqui) reported
@O2 can you tell me if, when I reach my data cap of £51 for using data outside Europe zone/uk, my phone will cut off? I can’t find answers to this anywhere. I need to add more data from Morocco but don’t know how. Stuck in crazy driving situation + no Google maps! Help!