O2 outages and service status in Burnley, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Burnley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Aug 13, 3:56 PM GMT+1.
- Internet (52%)
- Total Blackout (44%)
- Phone (4%)
The latest reports from users having issues in Burnley come from postal codes BB11 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burnley, England
The most recent O2 outage reports came from the following cities: Blackburn, and Burnley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Total Blackout | 2 days ago |
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Blackburn
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Internet | 2 days ago |
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Blackburn
|
Total Blackout | 2 days ago |
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Blackburn
|
Internet | 3 days ago |
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Blackburn
|
Internet | 3 days ago |
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Blackburn
|
Internet | 4 days ago |
Nearby cities with recent reports
11 recent signals
Community Discussion
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O2 Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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N Eddy (@nickfudge123) reported from Whitworth, England@O2 They are both in the same house..... 28 days was never mentioned #misold
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garDan (@HHBarn) reported from Rawtenstall, England@O2 another day with no mobile or 4g in Rossendale.. 2 days in a row.. wow.. great service
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Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
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Steven Burns (@StevenB93941279) reported from Ramsbottom, EnglandIs it just me or is @O2 signal getting worse and worse.
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𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported from Burnley, England@O2 the app section for Peter Kay's tour doesn't load. You tap it and it says "This priority content is unavailable" is there any timescale for when you are going to resolve these issues?
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Look at that Horse (@Hoban2105) reported from Burnley, England@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise
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Anthony Hill (@anthonhill) reported from Burnley, England@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
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Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
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garDan (@HHBarn) reported from Rawtenstall, England@O2 how can we have no mobile or 4g/5g service till Thursday.. Seriously is this a joke..
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Dave Johnson (@ecgdave) reported from Edenfield, England@O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?
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Richard Hesketh (@RichardHesketh1) reported from Haslingden, England@O2 We have performed FFR necessarily, as this problem has persisted over three phones. This is an issue of inherited number. Very weird. We've been in touch with the previous user and they are aware. Changed their details etc. It's still happening.
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Stephen Pickup (@StevePickupTM) reported from Lower Darwen, England20 years with @O2 and this will be my last contract with them come September the staff in the Blackburn store need a lesson in salesmanship when sat in front of a customer looking down at their phone texting is not a great way of convincing people to stay with the network
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Paul Latham (@laytum17) reported from Great Harwood, England@alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off
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PsychoMania (@psychomania666) reported from Burnley, England@O2 Signal is just garbage in Burnley centre, has been for years on many different devices. 5G is needed ASAP.
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Richard Sutcliffe (@stretchmahony) reported from Earby, England@O2 hi signal has been down since the early hours. Any problems in BB18
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series x gamer love man utd boxing beer tits (@ShaunKehoe) reported from Great Harwood, England@O2 Il just cancel it
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Alex Hamer (@AlexHamer1) reported from Blackburn, England@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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Chris (@cholloway92) reported from Haslingden, England@O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!
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Paul Latham (@laytum17) reported from Great Harwood, England@Janenmark69 @O2 It’s because they’re the worst network provider going
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JCB (@Plsdoright) reported@O2 Another worrying call for someone claiming to be from O2 advising my sim is no longer usable and anew one would be delivered tomorrow. Have had about 10 similar calls! However previous callers didn’t call me a M….F…..when I declined. Please help @O2
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Savannah (@justicenowxxx) reported@O2 @O2Help @VirginMedia I have been ignored for a week by your complaints team. I am now in Mexico with no service at all despite written assurances that Mexico is covered under my Inclusive Zone benefit. Complaint ref: C‑2707267834. Urgent senior‑level fix required today.
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amy simpson (@amy_jo_23) reported@O2 since you joined with @virginmedia my service has been shocking can’t even try and pay my bill with a problem or issue!!! I’m hearing the same thing from lots of people also!!!!! Sort it out
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Simon Poulton (@SimonRPoulton) reportedAbsolutely horrendous treatment of my wife by @O2 . This isn’t even a post to get something moving, already raised to the complaints team, and they’re doubling down on trapping her in a new contract while not supplying her the service she ordered. Terrible customer service!
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Craig (@CraiginKent) reported@O2 does anyone want a free @iphone 17 Pro because I have tried to return this new handset to O2 four times and they completely screw up the collection of handset. I’ve also tried calling 02 to discuss four times and their customer services are inept. I’m giving it away now.
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Deano... (@Frugal_ways) reported@O2 Pretty much, yes. Whenever I'm in an asda it's the same, although I suspect that's asda blocking signal as their in house wifi works (opening their own website in the browser window)
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𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reportedWhat is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE
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Cheryl Irving (@Dezrezchez) reported@O2 when will the signal/data issue be repaired in TQ12 area, it’s been saying there’s a mast issue for days now. Shame I can make a ‘paying you’ issue for the days that I’ve had no signal/data!
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Doughnut Doney (@DoughnutDoney) reported@O2 hey what's going on with the data coverage....had none to very slow the past 5 hours or so ???
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Darrell fletcher (@Fletchmeister81) reported@EE Its ok, after the last few months of poor service etc, ive decided that all phones will be cancelled when i can get the iphone 18, @O2 seem to be the best so far. You really need to train your instore staff and phone staff. Only decent store staff was ava in trafford centre