O2 outages and service status in Burnley, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 4 outage signals in the last 24 hours around Burnley, including 4 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received Jul 7, 9:17 AM GMT+1.
- Internet (62%)
- Total Blackout (38%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burnley, England
The most recent O2 outage reports came from the following cities: Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 8 hours ago |
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Blackburn
|
Total Blackout | 23 hours ago |
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Blackburn
|
Internet | 24 hours ago |
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Blackburn
|
Internet | 24 hours ago |
|
Blackburn
|
Total Blackout | 1 day ago |
|
Blackburn
|
Internet | 1 day ago |
Nearby cities with recent reports
15 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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garDan (@HHBarn) reported from Rawtenstall, England@O2 how can we have no mobile or 4g/5g service till Thursday.. Seriously is this a joke..
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𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported from Burnley, England@O2 the app section for Peter Kay's tour doesn't load. You tap it and it says "This priority content is unavailable" is there any timescale for when you are going to resolve these issues?
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Mark Rendell (@RuthRendell1) reported from Worsthorne, England@O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers
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Paul Bell (@Ossyref) reported from Great Harwood, England@O2 You’re always sorry. No payment, no Apple Watch support, no e-sim support. Always sorry #O2fail
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garDan (@HHBarn) reported from Rawtenstall, England@O2 another day with no mobile or 4g in Rossendale.. 2 days in a row.. wow.. great service
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Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
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Paul Bell (@Ossyref) reported from Great Harwood, England@O2 Thanks. That’s a bit poor though really. There’s no need for me to talk to anybody I just want to pay it off. #useless
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Richard Sutcliffe (@stretchmahony) reported from Earby, England@O2 hi signal has been down since the early hours. Any problems in BB18
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series x gamer love man utd boxing beer tits (@ShaunKehoe) reported from Great Harwood, England@O2 Il just cancel it
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PsychoMania (@psychomania666) reported from Burnley, England@O2 Signal is just garbage in Burnley centre, has been for years on many different devices. 5G is needed ASAP.
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N Eddy (@nickfudge123) reported from Whitworth, England@O2 They are both in the same house..... 28 days was never mentioned #misold
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Phil Reed (@PhilReedData) reported from Todmorden, EnglandI'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant
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Em (@emmabirdy) reported from Blackburn, England@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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Dave Johnson (@ecgdave) reported from Edenfield, England@O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?
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Paul Latham (@laytum17) reported from Great Harwood, England@alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off
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Paul Latham (@laytum17) reported from Great Harwood, England@petercarr1882 @O2 What could that include? Actual service?
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Chris (@cholloway92) reported from Haslingden, England@O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!
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Look at that Horse (@Hoban2105) reported from Burnley, England@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise
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Richard Hesketh (@RichardHesketh1) reported from Haslingden, England@O2 We have performed FFR necessarily, as this problem has persisted over three phones. This is an issue of inherited number. Very weird. We've been in touch with the previous user and they are aware. Changed their details etc. It's still happening.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Le Crass (@le_crass) reportedAppalling service from @O2 - on phone for nearly an hour only to be cut off and not called back
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John Burrows (@John34968211) reported@O2 Any one else having problems dealing with you @O2 Over 2 months my daughters phone hasn’t been able to receive or send I or text messages Don’t seem to care Tried to escalate complaint But complaint form don’t work
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thando_bruh (@VapiLuthando) reported@EnglandRugby @O2 Weakkkkk..damn
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💫 (@sammarshall200) reportedBeen a week since I ordered my ‘next day delivery’ upgrade, and nothing- no help from @O2 don’t know why I waste my money!
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Andrew willoughby (@andrewwillough3) reported@O2 It isn’t just my area. I travel the three counties of Oxfordshire, Gloucestershire and Wiltshire. The network coverage in all these areas are suddenly poor
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Stuart McBride (@stumac1987) reportedLeaving @O2 after 23 years as a customer. Very unhappy with how Mum was treated.
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Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reportedIt’s not just ‘recently’ @O2. @TomTugendhat is absolutely right that your mobile coverage in London is consistently poor. I have found it better in rural Spain than in ‘London, Global City’. Perhaps @MayorofLondon could direct his £7m PR spend to mobile infrastructure instead?
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Aulternator (@Aulternator) reported@O2 I’m trying to spend money on an additional product and you can’t take my money ?? Issue logged 25/06 still no contact, what a great business model you have !!
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Gem mills (@Gemmagems1503) reported@O2 having problems removing my amazon prime extra from the app. Please help. It's grey out so wont let me.
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donna williams (@DLWilliams1612) reportedIs there anyway to submit a complaint to @O2 via email? Their online form doesn’t work and I don’t have hours to sit on the phone and go over something that I have already spend hours on the phone dealing with.