O2 Outage Report in Burnley, Lancashire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 08: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (52%)
-
Internet (26%)
-
Total Blackout (15%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Burnley, Lancashire, England
The most recent O2 outage reports came from the following cities: Rossendale District, Accrington, Burnley, Bury, Clitheroe, Nelson and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Rossendale District |
Internet | |
| Accrington |
Total Blackout | |
| Rossendale District |
Internet | |
| Burnley |
Total Blackout | |
| Rossendale District |
Internet | |
| Accrington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
-
Daniel Tackley
(@dtackley) reported
from
Bury, England
Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
-
Anthony Hill
(@anthonhill) reported
from
Burnley, England
@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
-
Dave Johnson
(@ecgdave) reported
from
Edenfield, England
@O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?
-
Daniel Couser
(@couser85) reported
from
Bury, England
@O2 why is the my o2 not working. Haven’t been able to use it for over a week!
-
Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
Any chance of some support @O2?
-
Richard Sutcliffe
(@stretchmahony) reported
from
Earby, England
@O2 hi signal has been down since the early hours. Any problems in BB18
-
Alex Hamer
(@AlexHamer1) reported
from
Blackburn, England
@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
-
Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
@O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers
-
Paul Latham
(@laytum17) reported
from
Great Harwood, England
@JoBeeMcr @O2 It’s down everywhere! Never have service! Worse network going
-
nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
-
Paul Latham
(@laytum17) reported
from
Great Harwood, England
@alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off
-
Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
-
Phil Reed
(@PhilReedData) reported
from
Todmorden, England
I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant
-
PsychoMania
(@psychomania666) reported
from
Burnley, England
@O2 Signal is just garbage in Burnley centre, has been for years on many different devices. 5G is needed ASAP.
-
Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
-
Paul Latham
(@laytum17) reported
from
Great Harwood, England
@petercarr1882 @O2 What could that include? Actual service?
-
Look at that Horse
(@Hoban2105) reported
from
Burnley, England
@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise
-
Paul Latham
(@laytum17) reported
from
Great Harwood, England
@Janenmark69 @O2 It’s because they’re the worst network provider going
-
Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
-
Em
(@emmabirdy) reported
from
Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Glenn Watson
(@gwatso1) reported
@VodafoneUK Rubbish. I change from a contract on a 4g only phone and@you charged £15 a loath more for a 5g enabled phone phone. Yet the 5g service is as poor as you customer service. I would only ever recommend @o2
-
Sparky Shiny
(@sparkyshiny) reported
@O2 HELP ME
-
Sparky Shiny
(@sparkyshiny) reported
@O2 can't get through on the phone to you **** customer service, very disappointed
-
David Dawson
(@DavidDa32825997) reported
@SprottSharon @virginmedia @O2 My virgin media email down again, my Netflix has just crashed on virgin tv. Gutted, this is getting worse.
-
Colin Woods
(@Colin__Woods) reported
@O2 3 days done and had no signal the entire time so will expect to see a 10% decrease in my next bill please?
-
Neil
(@twinbins1975) reported
@O2 just been transfered over from @virginmobile and thus far I am not impressed. Cannot get through to your customer services to activate my account and use the app.
-
Sharon Peters
(@Ladyarya) reported
@o2 @virginmedia I need help trying to get my #Volt benefits. I've tried the website which redirects to the app. I tried the app which tells to call 202. I call 202 & get partly through the call (yesterday even spoke to a human) & then I get disconnected. What can I do? 😥
-
Derek Connor 🇺🇦
(@DerChem) reported
@IthicaHawk Having exactly the same issues with @ThreeUK . Been with them over 10 years. They have no interest in retaining me, so I'll check out @O2 since they still offer the Go Roam abroad.
-
Prosecco Proletarian
(@g_style) reported
@O2 can’t get through to customer service. First day on O2 = last day too
-
Ryan glover
(@Ak_Craze1) reported
@O2 @virginmedia I need help with accessing my account, I can’t find anything to help me and I can’t contact you, I need to reset my password but the like says to contact customer service