O2 outages and service status in Burnley, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around Burnley, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Aug 21, 3:49 PM GMT+1.
- Internet (53%)
- Total Blackout (43%)
- Phone (3%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at O2
O2 is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burnley, England
The most recent O2 outage reports came from the following cities: Blackburn, and Burnley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 5 hours ago |
|
Blackburn
|
Internet | 3 days ago |
|
Blackburn
|
Internet | 5 days ago |
|
Blackburn
|
Phone | 5 days ago |
|
Blackburn
|
Total Blackout | 8 days ago |
|
Blackburn
|
Internet | 8 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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O2 Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
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Stephen Pickup (@StevePickupTM) reported from Lower Darwen, England20 years with @O2 and this will be my last contract with them come September the staff in the Blackburn store need a lesson in salesmanship when sat in front of a customer looking down at their phone texting is not a great way of convincing people to stay with the network
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Paul Latham (@laytum17) reported from Great Harwood, England@alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off
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𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported from Burnley, England@O2 the app section for Peter Kay's tour doesn't load. You tap it and it says "This priority content is unavailable" is there any timescale for when you are going to resolve these issues?
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Paul Latham (@laytum17) reported from Great Harwood, England@petercarr1882 @O2 What could that include? Actual service?
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garDan (@HHBarn) reported from Rawtenstall, England@O2 how can we have no mobile or 4g/5g service till Thursday.. Seriously is this a joke..
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Paul Bell (@Ossyref) reported from Great Harwood, England@O2 You’re always sorry. No payment, no Apple Watch support, no e-sim support. Always sorry #O2fail
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Alex Hamer (@AlexHamer1) reported from Blackburn, England@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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Chris (@cholloway92) reported from Haslingden, England@O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!
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Paul Latham (@laytum17) reported from Great Harwood, England@JoBeeMcr @O2 It’s down everywhere! Never have service! Worse network going
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Anthony Hill (@anthonhill) reported from Burnley, England@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
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Mark Owens (@markowens726) reported from Bacup, England@O2 Unfortunately I can't change it on the Link because I'm unable to sign in to my account with an incorrect email address
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Richard Sutcliffe (@stretchmahony) reported from Earby, England@O2 hi signal has been down since the early hours. Any problems in BB18
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N Eddy (@nickfudge123) reported from Whitworth, England@O2 They are both in the same house..... 28 days was never mentioned #misold
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Em (@emmabirdy) reported from Blackburn, England@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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garDan (@HHBarn) reported from Rawtenstall, England@O2 another day with no mobile or 4g in Rossendale.. 2 days in a row.. wow.. great service
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Dave Johnson (@ecgdave) reported from Edenfield, England@O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?
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Mark Rendell (@RuthRendell1) reported from Worsthorne, England@O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers
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Paul Latham (@laytum17) reported from Great Harwood, England@Janenmark69 @O2 It’s because they’re the worst network provider going
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Phil Reed (@PhilReedData) reported from Todmorden, EnglandI'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jade North (@JadeNorth) reportedThanks for the update of not having signal for two days @O2 ….. been waiting for a phone call for two days and now been informed they tried to contact me. I’ve had ZERO signal for the past 24 hours and counting and no one told me. £70 a month for a load of ****
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anthony chilvers (@anthonychilvers) reportedO signal for two days now @o2
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Dr Sonali Misra (@MisraSonali) reported@O2 I am also unable to log into VMO2 in India through my laptop. How do I speak to customer care without having to spend money on international call? Please help. I am being charged for an extra month when I’ve already paid for everything and disconnected it in time
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Craig Sullivan (@sulzer1974) reported@nancy_britcher @O2 Definitely not fixed its struggling to get any signal in stannington sheffield
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Billion Dollar Brain #MDANT (@harryhpalmer) reportedWow. The quality of signal and performance from @lebara since switching from @O2 which has been shite for a long time. 5G all the way on my tube journey, unlike o2. And Lebara is so much cheaper.
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JustaBoredGeezer (@BoredGeezer69) reportedHow poor is your service my O2 app Been trying to upgrade for over a week all I get is an error message tried going through 202 that was about as useless as your app One more attempt failed in going to EE truly peed off with it now @O2
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West Country Gills (@GillsCountry) reported@SteveJoyce14 @O2 Generally there are issues with signal when there are large crowds of people gathering so close to each other I take it as a given that that's the case with music festivals, sports grounds etc so don't expect it when I'm in/around them
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Pabs (@Abdabz) reported@TakeThatClouds @O2 Wasn't like that back when I worked there as a customer service process manager... @O2 You can hire me again for quadruple what you paid me last time and I'll fix this 👍
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🦅 rob cranfield⚓ (@RobCranfield) reported@theamazingjj_ @O2 Try reporting low signal area instead of sulking
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Dhruv Roy (@gurudalnation) reported@O2 Hi having massive signal issues, not able to use data at home due to poor reception. Additionally having issues in central london with little or no data working. Please help asap … this is not how a mobile contract should work for a customer