O2 Outage Report in Burnley, Lancashire, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (49%)
-
Internet (31%)
-
Total Blackout (13%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Burnley, Lancashire, England
The most recent O2 outage reports came from the following cities: Blackburn, Todmorden and Hebden Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Total Blackout | |
| Todmorden |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
-
Richard Sutcliffe
(@stretchmahony) reported
from
Earby, England
@O2 hi signal has been down since the early hours. Any problems in BB18
-
Daniel Tackley
(@dtackley) reported
from
Bury, England
Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
-
Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
-
Look at that Horse
(@Hoban2105) reported
from
Burnley, England
@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise
-
NOW 40
(@Matt_Aspden) reported
from
Bury, England
@O2 I have found out there are issues with the local mast causing outage.
-
Em
(@emmabirdy) reported
from
Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
-
Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
@O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers
-
Sophie🙋♀️
(@sophielordx1) reported
from
Bury, England
Mad how i pay 80 quid a month for a phone on @O2 that never ****** works. Full signal and 4g but yet i have no internet connection🤔🤔 silly *****
-
Richard Hesketh
(@RichardHesketh1) reported
from
Haslingden, England
@O2 We have performed FFR necessarily, as this problem has persisted over three phones. This is an issue of inherited number. Very weird. We've been in touch with the previous user and they are aware. Changed their details etc. It's still happening.
-
Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
-
Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
Any chance of some support @O2?
-
Phil Reed
(@PhilReedData) reported
from
Todmorden, England
I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant
-
Alex Hamer
(@AlexHamer1) reported
from
Blackburn, England
@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
-
Paul Bell
(@Ossyref) reported
from
Great Harwood, England
@O2 You’re always sorry. No payment, no Apple Watch support, no e-sim support. Always sorry #O2fail
-
Michelle Boudin
(@Shell_Boudin86) reported
from
Bury, England
@JoJo_P_87 @O2 Not that I ever win them lol but would be nice to actually have something around the north west if I was to win .. Although never had an #O2Surprise either and been a customer 15yrs lol
-
nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
-
Chris 'Anderson Daniels'
(@canders_daniels) reported
from
Bury, England
@O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number
-
Anthony Hill
(@anthonhill) reported
from
Burnley, England
@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
-
N Eddy
(@nickfudge123) reported
from
Whitworth, England
@O2 They are both in the same house..... 28 days was never mentioned #misold
-
Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Swim_Bike_Run_Jane 💙
(@running_jane) reported
@virginmedia @O2 I’ve been an O2 customer for over 10 years & VM customer for about 3 yrs. Virgin Media broadband has been weak & has never covered my home fully. Despite me asking for new booster pods these have never been received. I’ve poor broadband service that I cannot get out of
-
Jon McNally
(@Jonmc84) reported
@O2 Hi can I dm you for some help pls got issues with my upgrade and I'm currently in hospital can't get hold of anyone through webchat on my O2
-
DrRevus
(@DrRevus) reported
Hi @O2 and @virginmedia I am a customer for both of you but when I check it says I am not eligible for your Volt deal, I have broadband and O2 mobile phone(s), can I ask what’s going on please!?
-
Lester Mackenzie
(@ablowtothehead) reported
@O2 I live in S8 0GP postcode of Sheffield and have had no network connection for 3 days. What's going on? Can someone update me please?
-
Shannon ♡
(@shanaacrossing) reported
@virginmedia @O2 For the past few weeks as I’ve been using the WiFi it will just suddenly disconnect, can still watch the tv just fine. But yesterday it went down for about 3hours.
-
Debzy G♍️🇯🇲🏴🇬🇧
(@brummiedebz) reported
@O2 Any reason why my mobile plan hasn’t yet been upgraded from 10gb to 20gb given that I’m both an O2 and Virgin customer?
-
KLT
(@kirsty77389936) reported
@O2 hi please can you help I’ve made a payment but my phone has been cut off thanks
-
Kellie Scott
(@mum_of_pooches) reported
@O2 terrible customer service, snarky call handlers who are just rude. Do better. I pay enough.
-
Sharon Lawrence
(@SharonEL1104) reported
@virginmedia @O2 more to screw up? can't get your emails right, slow system cr@p service
-
Melanie DayasenaLowe
(@MDayasenaLowe) reported
@O2 I can't view my Odeon code. It just says this voucher has been used but I didn't note down the code