O2 Outage Report in Burnley, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Burnley, Lancashire, England
The most recent O2 outage reports came from the following cities: Blackburn and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Chris 'Anderson Daniels'
(@canders_daniels) reported
from
Bury, England
@O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number
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Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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Em
(@emmabirdy) reported
from
Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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N Eddy
(@nickfudge123) reported
from
Whitworth, England
@O2 They are both in the same house..... 28 days was never mentioned #misold
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Anthony Hill
(@anthonhill) reported
from
Burnley, England
@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
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Richard Hesketh
(@RichardHesketh1) reported
from
Haslingden, England
@O2 We have performed FFR necessarily, as this problem has persisted over three phones. This is an issue of inherited number. Very weird. We've been in touch with the previous user and they are aware. Changed their details etc. It's still happening.
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
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NOW 40
(@Matt_Aspden) reported
from
Bury, England
@O2 I have found out there are issues with the local mast causing outage.
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Paul Bell
(@Ossyref) reported
from
Great Harwood, England
@O2 You’re always sorry. No payment, no Apple Watch support, no e-sim support. Always sorry #O2fail
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Aviation News ✈️
(@planesmad2016) reported
from
Bury, England
Day 2 of Trying to get @O2 to understand what domestic abuse and financial abuse is! @MarkEvansO2 Mark I think you need to pull your finger out your ass and look at the state of your company your running! All your contact centres are run by shitty capita! Your a horrible company
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nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
@O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers
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Phil Reed
(@PhilReedData) reported
from
Todmorden, England
I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant
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Look at that Horse
(@Hoban2105) reported
from
Burnley, England
@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise
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Aviation News ✈️
(@planesmad2016) reported
from
Bury, England
@O2 as a victim of domestic abuse I would thought O2 would be more understanding and helping customers who experienced financial abuse as well if domestic abuse! I haven’t received any of that from you! Horrible nasty network! #Poorcustomerservice @bbcthree @MarkEvansO2
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Michelle Boudin
(@Shell_Boudin86) reported
from
Bury, England
@JoJo_P_87 @O2 Not that I ever win them lol but would be nice to actually have something around the north west if I was to win .. Although never had an #O2Surprise either and been a customer 15yrs lol
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
Any chance of some support @O2?
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Daniel Tackley
(@dtackley) reported
from
Bury, England
Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
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Sophie🙋♀️
(@sophielordx1) reported
from
Bury, England
Mad how i pay 80 quid a month for a phone on @O2 that never ****** works. Full signal and 4g but yet i have no internet connection🤔🤔 silly *****
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Line™
(@patrickline) reported
@O2 I have recently taken out a contract and paid extra for more GB of data as I stream a lot. The problem is I'm not getting the speeds I require. Even sending this tweet has been a struggle. I have a 5g phone but mostly on H and H+. Can you look in to this please? EE is better.
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Gazray 👻
(@Gazray) reported
from
Glasgow, Scotland
@O2 why is your signal truly utterly diabolical
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Holly (Cait and Vi forever)
(@HollyStorm) reported
@O2 problem with your network in Dorset??
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Jorden
(@jordenledger) reported
@O2 I’ve been having an issue for a week now because I cannot see any incoming calls numbers as they are showing as unknown because there’s something wrong with my settings on my O2 account and now I’ve got no signal. I am absolutely annoyed !!! you need to fix this ASAP!!!
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Damope🤍🤍
(@Damopss) reported
@O2 please what’s happening to my network??? It’s been saying no service since morning !!
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Manisha
(@Nish_xox) reported
@O2 no, i updated today to see if it would help but it hasn’t. Iphone 11
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Holly (Cait and Vi forever)
(@HollyStorm) reported
@O2 I’ve done the network check and it says it’s busy but it’s actually non existent !
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BlokeInTheBackPew
(@GrittyUk) reported
@O2 what's happening? Signal and data services have dropped to 1992 standards for over 24hrs! Without my @VodafoneUK WiFi I'd be without a connection. Sort it out @O2, it's 2022!!!
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Oh, Jay
(@JayOj71) reported
Or is it @O2 that’s just **** lately
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Tanvir
(@Tanvir_786) reported
@O2 hi I’m having problems with getting a PAC code and have text 65075 but keep receiving a response of “hi it’s O2 there’s been an issue processing your request”