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O2 outages and service status in Burnley, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Burnley, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout and Internet.
  • 57% Total Blackout (57%)
  • 43% Internet (43%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burnley, England

The most recent O2 outage reports came from the following cities: Blackburn, and Burnley.

CityProblem TypeReport Time
Blackburn Internet 24 days ago
Blackburn Total Blackout 24 days ago
Blackburn Total Blackout 25 days ago
Blackburn Total Blackout 25 days ago
Blackburn Total Blackout 25 days ago
Blackburn Internet 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • Hoban2105
    Look at that Horse (@Hoban2105) reported from Burnley, England

    @O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise

  • cholloway92
    Chris (@cholloway92) reported from Haslingden, England

    @O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!

  • laytum17
    Paul Latham (@laytum17) reported from Great Harwood, England

    @Janenmark69 @O2 It’s because they’re the worst network provider going

  • nickfudge123
    N Eddy (@nickfudge123) reported from Whitworth, England

    @O2 They are both in the same house..... 28 days was never mentioned #misold

  • laytum17
    Paul Latham (@laytum17) reported from Great Harwood, England

    @JoBeeMcr @O2 It’s down everywhere! Never have service! Worse network going

  • Ossyref
    Paul Bell (@Ossyref) reported from Great Harwood, England

    @O2 You’re always sorry. No payment, no Apple Watch support, no e-sim support. Always sorry #O2fail

  • psychomania666
    PsychoMania (@psychomania666) reported from Burnley, England

    @O2 Signal is just garbage in Burnley centre, has been for years on many different devices. 5G is needed ASAP.

  • RuthRendell1
    Mark Rendell (@RuthRendell1) reported from Worsthorne, England

    Any chance of some support @O2?

  • pauliejane
    Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England

    @O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤

  • AlexHamer1
    Alex Hamer (@AlexHamer1) reported from Blackburn, England

    @O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?

  • pauliejane
    Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England

    @O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.

  • IamAbulShelby
    𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported from Burnley, England

    @O2 the app section for Peter Kay's tour doesn't load. You tap it and it says "This priority content is unavailable" is there any timescale for when you are going to resolve these issues?

  • stretchmahony
    Richard Sutcliffe (@stretchmahony) reported from Earby, England

    @O2 hi signal has been down since the early hours. Any problems in BB18

  • RichardHesketh1
    Richard Hesketh (@RichardHesketh1) reported from Haslingden, England

    @O2 We have performed FFR necessarily, as this problem has persisted over three phones. This is an issue of inherited number. Very weird. We've been in touch with the previous user and they are aware. Changed their details etc. It's still happening.

  • RuthRendell1
    Mark Rendell (@RuthRendell1) reported from Worsthorne, England

    @O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers

  • ecgdave
    Dave Johnson (@ecgdave) reported from Edenfield, England

    @O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?

  • anthonhill
    Anthony Hill (@anthonhill) reported from Burnley, England

    @O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?

  • laytum17
    Paul Latham (@laytum17) reported from Great Harwood, England

    @alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off

  • StevePickupTM
    Stephen Pickup (@StevePickupTM) reported from Lower Darwen, England

    20 years with @O2 and this will be my last contract with them come September the staff in the Blackburn store need a lesson in salesmanship when sat in front of a customer looking down at their phone texting is not a great way of convincing people to stay with the network

  • StevenB93941279
    Steven Burns (@StevenB93941279) reported from Ramsbottom, England

    Is it just me or is @O2 signal getting worse and worse.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lurcher_king
    Country lad (@lurcher_king) reported

    @O2 what is going with your phone signal right now? It’s the worst it’s been for me in the 11 years I’ve been with you. Constant drop outs, ****** internet services won’t go above 2 bars. I’m paying over 100 pound a month for this garbage phone service. Somerset based no signal

  • BillCockaCha
    BillCocker (@BillCockaCha) reported

    @O2 No, just fix the app

  • KopiteinPoland
    KopiteinPoland (@KopiteinPoland) reported

    I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

  • Deane_Hall
    👉 Dean Hall 👈 (@Deane_Hall) reported

    Anybody out there know how I can get more roaming data on #o2 as I’m still in Bulgaria and there customer service isn’t very helpful #O2 @O2

  • ThatBloke0101
    Mr H (@ThatBloke0101) reported

    @O2 you claim you have the perfect connection..so why am I getting slow loading times for normal Web pages when in built up areas? Last week at Ashton Gate, Bristol. No signal. Right now, im in Weston-Super-Mare in a trading estate with a god awful signal.

  • jhargie4
    john (@jhargie4) reported

    @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.

  • daleclarke1980
    dale clarke (@daleclarke1980) reported

    @mattstingray @O2 Don’t worry your bill will go up by £4 in April and they tell you it’s to improve service! Had better signal in 🇧🇬, 🇪🇸, 🇨🇭 and 🇫🇷 off the local providers than I do with one of the main players in 🇬🇧

  • notearsalright
    courtney 6 (@notearsalright) reported

    @sunsetsari @O2 @TheO2 omg freya isn't he an icon ive never met a venue worker so lovely

  • _Greazemoden
    GN 🇬🇭 (@_Greazemoden) reported

    @O2 you guys have the worst connection I’ve ever seen Bmt **** you

  • jhargie4
    john (@jhargie4) reported

    @o2 @Virgin @virginmedia CEO Lutz Schueler your organisation cannot send me my Complaint Deadlock letter yet quick enough to SMS details of upcoming events and tickets that’s available. Where is your customer care!!!!