O2 Outage in Burnley, Lancashire, England

I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant

@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.

@O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number

@O2 I have found out there are issues with the local mast causing outage.

Mad how i pay 80 quid a month for a phone on @O2 that never ****** works. Full signal and 4g but yet i have no internet connection🤔🤔 silly *****

@JoJo_P_87 @O2 Not that I ever win them lol but would be nice to actually have something around the north west if I was to win .. Although never had an #O2Surprise either and been a customer 15yrs lol

@O2 They are both in the same house..... 28 days was never mentioned #misold

@O2 You’re always sorry. No payment, no Apple Watch support, no e-sim support. Always sorry #O2fail

@O2 We have performed FFR necessarily, as this problem has persisted over three phones. This is an issue of inherited number. Very weird. We've been in touch with the previous user and they are aware. Changed their details etc. It's still happening.

Day 2 of Trying to get @O2 to understand what domestic abuse and financial abuse is! @MarkEvansO2 Mark I think you need to pull your finger out your ass and look at the state of your company your running! All your contact centres are run by shitty capita! Your a horrible company

@O2 as a victim of domestic abuse I would thought O2 would be more understanding and helping customers who experienced financial abuse as well if domestic abuse! I haven’t received any of that from you! Horrible nasty network! #Poorcustomerservice @bbcthree @MarkEvansO2

@O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!

@O2 Several times and more, I will leave it to tonight, at which point I’ll require you to fix this. Contract costs a fortune I expect to be able to use what I am paying for. Thanks

@O2 Hello o2 I’ve had great service from the network with a lot of different issues. But to be honest I’ll never understand why it takes hours and hours for a sim to activate....

@O2 your phone service is poor today...😡

@O2 no signal in Burnley, full 4G coverage - data not loading...

@O2 any chance of my 4G working.... 🤔 phone showing full signal and not loading anything!! #annoying

@O2 your O2 rewards site is slow as hell and isn’t sending out confirmation SMSs. Help.

@AngelaBarnes @O2 Great idea but the problem is they’re not actually offering a refund, they’re offering credit on account so no money is actually leaving their accounts is it

@O2 still having issues with 4g and 3G - none available so can only acces internet etc on WiFi

Looking for a reliable phone company. @O2 dont give a **** about long standing customers.

@ninepine @O2 Chances of #02 doing work in this area are minimal. They’ve never bothered trying to sort out reception up here. Awful company only interested in sales on false promises. Can’t have been them!!!

@O2 I’m having issues with my payment on my monthly plan. It is saying unable to process but I’m am not sure why.

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK What a nightmare for the UK. You couldn’t provide a basic signal if someone’s like depended on it... which apparently it does.

@SophiaMyles @EE Just called @O2 worst lol

@O2 your online chat service is utterly useless. Someone says hello and then they don't reply again!

@ifrha3 @O2 I wouldn’t be surprised that it’s somebody working for @O2 who’s doing this, as they are a complete scam! They’ve barred me from making calls and whenever I’m trying to call them from another line, they hanging up! The worst part is, I’m abroad!!

I rang @O2 because my bill has been paid but my phone has been disconnected (the deal with that mate) and the woman who I spoke to was so god damn helpful, she was lovely! I can’t remember her name and that’s annoying, but I hope you have a great day!

Dear @O2 I've sent you a DM about where is my £116 that I'm owed since the phone was cancelled. You've replied with the usual "We are sorry. Our social teams are extremely busy. This means we can only support those who need help most" so maybe this'll grab your attention.

@O2 can someone reset my o2 login as I have ported my number to you now my o2 app won’t login