O2 Outage Report in Burnley, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent O2 outage reports came from the following cities: Hebden Bridge, Nelson, Todmorden and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Hebden Bridge |
Internet | |
| Nelson |
Phone | |
| Hebden Bridge |
Phone | |
| Todmorden |
Phone | |
| Todmorden |
Phone | |
| Hebden Bridge |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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NOW 40
(@Matt_Aspden) reported
from
Bury, England
@O2 I have found out there are issues with the local mast causing outage.
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
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Em
(@emmabirdy) reported
from
Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
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Sophie🙋♀️
(@sophielordx1) reported
from
Bury, England
Mad how i pay 80 quid a month for a phone on @O2 that never ****** works. Full signal and 4g but yet i have no internet connection🤔🤔 silly *****
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Anthony Hill
(@anthonhill) reported
from
Burnley, England
@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
@O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off
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Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@JoBeeMcr @O2 It’s down everywhere! Never have service! Worse network going
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N Eddy
(@nickfudge123) reported
from
Whitworth, England
@O2 They are both in the same house..... 28 days was never mentioned #misold
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
Any chance of some support @O2?
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Phil Reed
(@PhilReedData) reported
from
Todmorden, England
I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant
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Alex Hamer
(@AlexHamer1) reported
from
Blackburn, England
@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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Richard Sutcliffe
(@stretchmahony) reported
from
Earby, England
@O2 hi signal has been down since the early hours. Any problems in BB18
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Daniel Tackley
(@dtackley) reported
from
Bury, England
Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
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Look at that Horse
(@Hoban2105) reported
from
Burnley, England
@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise
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Michelle Boudin
(@Shell_Boudin86) reported
from
Bury, England
@JoJo_P_87 @O2 Not that I ever win them lol but would be nice to actually have something around the north west if I was to win .. Although never had an #O2Surprise either and been a customer 15yrs lol
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Chris 'Anderson Daniels'
(@canders_daniels) reported
from
Bury, England
@O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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name
(@BukSak7) reported
@O2 @micky_quinn They are most certainly not available 24/7. I spent 3-4 hours on call trying to sort an issue out yesterday and also today I am on hold 40 mins.
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name
(@BukSak7) reported
@dlvc1981 @O2 SHOCKING! the service I’ve received from o2 over the past couple of months!! Been cut of Atleast 10 times, it’s like advisors know nothing will happen to them. Been on hold 4 hours yesterday to be told can’t get through to that department. Horrible! 3 promised calls from manager
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🧷 Victoria 🖤 BHC 🧷
(@VictoriaBlud) reported
@O2 has me living on the EDGE at all times? Why is coverage so poor in Portsmouth?!
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GenieMac (Eoghan Mac Coinnigh)
(@CoinnighMac) reported
@IrishNationali4 @O2 Had a message from O2 yesterday telling me there'll be work underway on the signal in BT60 area from the 7th. Hopefully they're upgrading elsewhere too.
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Chris
(@ChrisMaisey) reported
Internet signal from @O2 in Exmouth about as useful as 4 g's out of a tin of alphabetti spaghetti
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Lew P
(@bandag1982) reported
@O2 customer service online is shockingly bad. Actually impossible to start a chat or send a message.
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ArtOfTheNerd (Commissions open)
(@NameOfTheMaster) reported
@O2 I don't seem to be getting any signal on my phone. I've restarted my phone multiple times, and I'm not even in the same town where the problem started.
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Martin Pugh
(@PughMartinrpugh) reported
Hey @O2, I pay for global unlimited coverage but I’m in Spain (Mallorca) and have no access to mobile data. Can you help please?
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LJ
(@K3R1S77) reported
@O2, Hi there, at O2 Academy Birmingham. Poor reception and Priority app is saying voucher used ? 😭 When I have only just opened app/arrived please help ?
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Aidan Manson Ross
(@AidanR2011) reported
@O2 hi your mast in wick Scotland has had issues for nearly 2 weeks and has still not been fixed, any eta on how long this can take?