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O2 outages and service status in Burnley, England

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Full Outage Map
  • O2 generated 6 outage signals in the last 24 hours around Burnley, including 6 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Jul 6, 6:09 PM GMT+1.
  • 60% Internet (60%)
  • 40% Total Blackout (40%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burnley, England

The most recent O2 outage reports came from the following cities: Blackburn.

CityProblem TypeReport Time
Blackburn Total Blackout 11 hours ago
Blackburn Internet 11 hours ago
Blackburn Internet 11 hours ago
Blackburn Total Blackout 12 hours ago
Blackburn Internet 13 hours ago
Blackburn Total Blackout 13 hours ago

Nearby cities with recent reports

Blackburn

17 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • IamAbulShelby
    𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported from Burnley, England

    @O2 the app section for Peter Kay's tour doesn't load. You tap it and it says "This priority content is unavailable" is there any timescale for when you are going to resolve these issues?

  • HHBarn
    garDan (@HHBarn) reported from Rawtenstall, England

    @O2 how can we have no mobile or 4g/5g service till Thursday.. Seriously is this a joke..

  • laytum17
    Paul Latham (@laytum17) reported from Great Harwood, England

    @alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off

  • anthonhill
    Anthony Hill (@anthonhill) reported from Burnley, England

    @O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?

  • HHBarn
    garDan (@HHBarn) reported from Rawtenstall, England

    @O2 another day with no mobile or 4g in Rossendale.. 2 days in a row.. wow.. great service

  • RuthRendell1
    Mark Rendell (@RuthRendell1) reported from Worsthorne, England

    @O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers

  • Hoban2105
    Look at that Horse (@Hoban2105) reported from Burnley, England

    @O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise

  • StevePickupTM
    Stephen Pickup (@StevePickupTM) reported from Lower Darwen, England

    20 years with @O2 and this will be my last contract with them come September the staff in the Blackburn store need a lesson in salesmanship when sat in front of a customer looking down at their phone texting is not a great way of convincing people to stay with the network

  • markowens726
    Mark Owens (@markowens726) reported from Bacup, England

    @O2 Unfortunately I can't change it on the Link because I'm unable to sign in to my account with an incorrect email address

  • laytum17
    Paul Latham (@laytum17) reported from Great Harwood, England

    @JoBeeMcr @O2 It’s down everywhere! Never have service! Worse network going

  • laytum17
    Paul Latham (@laytum17) reported from Great Harwood, England

    @Janenmark69 @O2 It’s because they’re the worst network provider going

  • RuthRendell1
    Mark Rendell (@RuthRendell1) reported from Worsthorne, England

    Any chance of some support @O2?

  • laytum17
    Paul Latham (@laytum17) reported from Great Harwood, England

    @petercarr1882 @O2 What could that include? Actual service?

  • nickfudge123
    N Eddy (@nickfudge123) reported from Whitworth, England

    @O2 They are both in the same house..... 28 days was never mentioned #misold

  • psychomania666
    PsychoMania (@psychomania666) reported from Burnley, England

    @O2 Signal is just garbage in Burnley centre, has been for years on many different devices. 5G is needed ASAP.

  • ShaunKehoe
    series x gamer love man utd boxing beer tits (@ShaunKehoe) reported from Great Harwood, England

    @O2 Il just cancel it

  • Ossyref
    Paul Bell (@Ossyref) reported from Great Harwood, England

    @O2 You’re always sorry. No payment, no Apple Watch support, no e-sim support. Always sorry #O2fail

  • StevenB93941279
    Steven Burns (@StevenB93941279) reported from Ramsbottom, England

    Is it just me or is @O2 signal getting worse and worse.

  • PhilReedData
    Phil Reed (@PhilReedData) reported from Todmorden, England

    I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant

  • cholloway92
    Chris (@cholloway92) reported from Haslingden, England

    @O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonTa44447286
    alaw mot (@SimonTa44447286) reported

    @O2 @Gary_Polley I dont beleve owt o2 say anymore ..dm is rubbish .still no reply after a month ..and a bill for a service i was told 3 times had finished ..

  • benjaminlfc
    Benjamin Webster (@benjaminlfc) reported

    @O2 I am sick and tired of not being able to make payment online or in the app because of your absolute shambles of a payment system, a system that you ironically upgraded last year telling us all that it would improve the system that had been around for years and years. The phrase “if it ain’t broke, don’t fix it” springs to mind. For the record tickets have been raised to your back office teams by your CS over and over and not one has ever been replied to or acted on.

  • UpperBullen
    Tim (@UpperBullen) reported

    @O2 Surprise your systems are down until the sale ends

  • ChrisDod1
    Chris Dod (@ChrisDod1) reported

    @O2 I paid £10 to top up PAYG mobile at shop/Post Office. Code entered an hour later didn't work. Contacted O2 "help" line. Told voucher had been redeemed but not credited to me and to get refund from shop/Post Office. They said take problem to O2. No refund. Another PO scandal?

  • iz__zy
    iz (@iz__zy) reported

    @EnigmaAkila @O2 I’ve had the same issue

  • bigcash1717
    Rico (@bigcash1717) reported

    @O2 Hi O2. Could someone please ask the Complaints Team to review complaint reference C-2805267674? The complaint was acknowledged on 29 May with a 28-day investigation timeframe, but I've not yet received a substantive response despite following up by email. Thanks.

  • UpperBullen
    Tim (@UpperBullen) reported

    @O2 trying to purchase in your sales. Clearly your systems have problems.

  • Groundhopperno1
    RichardAngell (@Groundhopperno1) reported

    @O2 After 25 years as a customer, I’ve discovered the hardest part isn’t getting a mobile signal- it’s making a complaint. Broken forms, unmonitored complaint emails, missed promises, no updates and a 28-day wait for a response. Quite remarkable customer service.

  • timalongtom
    Tom Allen (@timalongtom) reported

    @O2 I need a manager from your advanced team to help recover a quarantined phone number. A phone agent put an order through on a dead SIM card by mistake and it is stuck. Your DMs are currently blocked and my messages are failing to send. Please send me a private DM link.

  • ComradeAzul
    joe ♞ (@ComradeAzul) reported

    @O2 hi do you have a customer service email please?