O2

O2 Outage Report in Burnley, Lancashire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Burnley, Lancashire, England 10/08/2024 15:35

October 08: Problems at O2

O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Burnley, Lancashire, England

The most recent O2 outage reports came from the following cities: Rossendale District, Accrington, Burnley, Bury, Clitheroe, Nelson and Blackburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomRossendale District Internet
United KingdomAccrington Total Blackout
United KingdomRossendale District Internet
United KingdomBurnley Total Blackout
United KingdomRossendale District Internet
United KingdomAccrington Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • dtackley Daniel Tackley (@dtackley) reported from Bury, England

    Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!

  • anthonhill Anthony Hill (@anthonhill) reported from Burnley, England

    @O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?

  • ecgdave Dave Johnson (@ecgdave) reported from Edenfield, England

    @O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @O2 why is the my o2 not working. Haven’t been able to use it for over a week!

  • RuthRendell1 Mark Rendell (@RuthRendell1) reported from Worsthorne, England

    Any chance of some support @O2?

  • stretchmahony Richard Sutcliffe (@stretchmahony) reported from Earby, England

    @O2 hi signal has been down since the early hours. Any problems in BB18

  • AlexHamer1 Alex Hamer (@AlexHamer1) reported from Blackburn, England

    @O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?

  • RuthRendell1 Mark Rendell (@RuthRendell1) reported from Worsthorne, England

    @O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers

  • laytum17 Paul Latham (@laytum17) reported from Great Harwood, England

    @JoBeeMcr @O2 It’s down everywhere! Never have service! Worse network going

  • JustAH0bbit nat (@JustAH0bbit) reported from Bury, England

    Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset

  • laytum17 Paul Latham (@laytum17) reported from Great Harwood, England

    @alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off

  • pauliejane Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England

    @O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.

  • PhilReedData Phil Reed (@PhilReedData) reported from Todmorden, England

    I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant

  • psychomania666 PsychoMania (@psychomania666) reported from Burnley, England

    @O2 Signal is just garbage in Burnley centre, has been for years on many different devices. 5G is needed ASAP.

  • pauliejane Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England

    @O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤

  • laytum17 Paul Latham (@laytum17) reported from Great Harwood, England

    @petercarr1882 @O2 What could that include? Actual service?

  • Hoban2105 Look at that Horse (@Hoban2105) reported from Burnley, England

    @O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise

  • laytum17 Paul Latham (@laytum17) reported from Great Harwood, England

    @Janenmark69 @O2 It’s because they’re the worst network provider going

  • _Mikki1993 Mikki (@_Mikki1993) reported from Bury, England

    @O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    @O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • gwatso1 Glenn Watson (@gwatso1) reported

    @VodafoneUK Rubbish. I change from a contract on a 4g only phone and@you charged £15 a loath more for a 5g enabled phone phone. Yet the 5g service is as poor as you customer service. I would only ever recommend @o2

  • sparkyshiny Sparky Shiny (@sparkyshiny) reported

    @O2 HELP ME

  • sparkyshiny Sparky Shiny (@sparkyshiny) reported

    @O2 can't get through on the phone to you **** customer service, very disappointed

  • DavidDa32825997 David Dawson (@DavidDa32825997) reported

    @SprottSharon @virginmedia @O2 My virgin media email down again, my Netflix has just crashed on virgin tv. Gutted, this is getting worse.

  • Colin__Woods Colin Woods (@Colin__Woods) reported

    @O2 3 days done and had no signal the entire time so will expect to see a 10% decrease in my next bill please?

  • twinbins1975 Neil (@twinbins1975) reported

    @O2 just been transfered over from @virginmobile and thus far I am not impressed. Cannot get through to your customer services to activate my account and use the app.

  • Ladyarya Sharon Peters (@Ladyarya) reported

    @o2 @virginmedia I need help trying to get my #Volt benefits. I've tried the website which redirects to the app. I tried the app which tells to call 202. I call 202 & get partly through the call (yesterday even spoke to a human) & then I get disconnected. What can I do? 😥

  • DerChem Derek Connor 🇺🇦 (@DerChem) reported

    @IthicaHawk Having exactly the same issues with @ThreeUK . Been with them over 10 years. They have no interest in retaining me, so I'll check out @O2 since they still offer the Go Roam abroad.

  • g_style Prosecco Proletarian (@g_style) reported

    @O2 can’t get through to customer service. First day on O2 = last day too

  • Ak_Craze1 Ryan glover (@Ak_Craze1) reported

    @O2 @virginmedia I need help with accessing my account, I can’t find anything to help me and I can’t contact you, I need to reset my password but the like says to contact customer service