O2 outages and service status in Burnley, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around Burnley, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Aug 16, 9:32 AM GMT+1.
- Internet (51%)
- Total Blackout (44%)
- Phone (5%)
The latest reports from users having issues in Burnley come from postal codes BB11 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burnley, England
The most recent O2 outage reports came from the following cities: Blackburn, and Burnley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Phone | 5 minutes ago |
|
Blackburn
|
Total Blackout | 3 days ago |
|
Blackburn
|
Internet | 3 days ago |
|
Blackburn
|
Total Blackout | 3 days ago |
|
Blackburn
|
Internet | 4 days ago |
|
Blackburn
|
Internet | 4 days ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
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O2 Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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PsychoMania (@psychomania666) reported from Burnley, England@O2 Signal is just garbage in Burnley centre, has been for years on many different devices. 5G is needed ASAP.
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series x gamer love man utd boxing beer tits (@ShaunKehoe) reported from Great Harwood, England@O2 Il just cancel it
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garDan (@HHBarn) reported from Rawtenstall, England@O2 another day with no mobile or 4g in Rossendale.. 2 days in a row.. wow.. great service
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Paul Bell (@Ossyref) reported from Great Harwood, England@O2 You’re always sorry. No payment, no Apple Watch support, no e-sim support. Always sorry #O2fail
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Paul Latham (@laytum17) reported from Great Harwood, England@JoBeeMcr @O2 It’s down everywhere! Never have service! Worse network going
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Steven Burns (@StevenB93941279) reported from Ramsbottom, EnglandIs it just me or is @O2 signal getting worse and worse.
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Look at that Horse (@Hoban2105) reported from Burnley, England@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise
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Paul Latham (@laytum17) reported from Great Harwood, England@Janenmark69 @O2 It’s because they’re the worst network provider going
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Dave Johnson (@ecgdave) reported from Edenfield, England@O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?
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Mark Rendell (@RuthRendell1) reported from Worsthorne, England@O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers
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Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
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Mark Owens (@markowens726) reported from Bacup, England@O2 Unfortunately I can't change it on the Link because I'm unable to sign in to my account with an incorrect email address
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Richard Hesketh (@RichardHesketh1) reported from Haslingden, England@O2 We have performed FFR necessarily, as this problem has persisted over three phones. This is an issue of inherited number. Very weird. We've been in touch with the previous user and they are aware. Changed their details etc. It's still happening.
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Anthony Hill (@anthonhill) reported from Burnley, England@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
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Paul Bell (@Ossyref) reported from Great Harwood, England@O2 Thanks. That’s a bit poor though really. There’s no need for me to talk to anybody I just want to pay it off. #useless
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Richard Sutcliffe (@stretchmahony) reported from Earby, England@O2 hi signal has been down since the early hours. Any problems in BB18
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Stephen Pickup (@StevePickupTM) reported from Lower Darwen, England20 years with @O2 and this will be my last contract with them come September the staff in the Blackburn store need a lesson in salesmanship when sat in front of a customer looking down at their phone texting is not a great way of convincing people to stay with the network
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Alex Hamer (@AlexHamer1) reported from Blackburn, England@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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N Eddy (@nickfudge123) reported from Whitworth, England@O2 They are both in the same house..... 28 days was never mentioned #misold
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Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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LH_88 (@lloydoh17) reported@O2 @NotSoP3ng Signal is appalling these days as well.
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Danny King (@dannykingbiz) reportedHey @O2 any idea why one of the phone numbers on my account isn’t getting any service abroad while the other one is?
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Deano (@ScottishGamer74) reported@jonoakden @O2 Cancel while you get the chance. The worst signal I've had on a mobile.
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Toff (@onlytoff) reported@O2 “Doesn’t exclude Scotland” No, but it gives a far less service Let’s look at the tickets for example, out of the 32 acts advertised, ALL are playing in England, only 4 acts are playing in Scotland O2 pick their partners,surely making sure partners are playing 🏴 is only fair ?
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Deano... (@Frugal_ways) reported@LesTwigg @O2 Funny how the sim can receive signal from various masts, yet fails to work on the internet? BBC website loads, but search engines don't. Thanks for the heads up
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Mike (@MiKe1983_) reported@O2 I am trying to pay an outstanding balance, passed security etc and got through to someone who said I couldnt pay the balance as the account wasnt in my name. We have tried online and the app and website both lead us down the same path caught in an authorisation loop.....
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Ben 'Draw my Town' Poultney (@drawmytown) reported@Assurant It's @O2, and you've been aware of this issue for months. You just haven't fixed it. If you want to help me, just get your website fixed.
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Anita Haslum (@HaslumAnita) reported@O2 no network cover in DY14 since Sunday, poor communication from your team. No one has answered my messages, awaiting information, very poor costumer service
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david taylor (@dt297) reportedThe good thing about being on @O2 is that I didn’t get that emergency message about BBQs because as usual I have no ******* phone signal in my house!
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A (@AlfieIVI) reported@willmcgugan @O2 They won’t fix it I’ve been reporting this problem since may 5th and I’ve still got zero access