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O2 outages and service status in Burnley, England

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Full Outage Map
  • O2 generated 1 outage signal in the last 24 hours around Burnley, including 1 direct report.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received May 27, 10:46 AM GMT+1.
  • 53% Internet (53%)
  • 47% Total Blackout (47%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burnley, England

The most recent O2 outage reports came from the following cities: Blackburn.

CityProblem TypeReport Time
Blackburn Internet 20 hours ago
Blackburn Total Blackout 2 days ago
Blackburn Total Blackout 3 days ago
Blackburn Internet 5 days ago
Blackburn Total Blackout 6 days ago
Blackburn Internet 6 days ago

Nearby cities with recent reports

Blackburn

9 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • Ossyref
    Paul Bell (@Ossyref) reported from Great Harwood, England

    @O2 You’re always sorry. No payment, no Apple Watch support, no e-sim support. Always sorry #O2fail

  • AlexHamer1
    Alex Hamer (@AlexHamer1) reported from Blackburn, England

    @O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?

  • anthonhill
    Anthony Hill (@anthonhill) reported from Burnley, England

    @O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?

  • IamAbulShelby
    𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported from Burnley, England

    @O2 the app section for Peter Kay's tour doesn't load. You tap it and it says "This priority content is unavailable" is there any timescale for when you are going to resolve these issues?

  • pauliejane
    Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England

    @O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤

  • Hoban2105
    Look at that Horse (@Hoban2105) reported from Burnley, England

    @O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise

  • HHBarn
    garDan (@HHBarn) reported from Rawtenstall, England

    @O2 another day with no mobile or 4g in Rossendale.. 2 days in a row.. wow.. great service

  • HHBarn
    garDan (@HHBarn) reported from Rawtenstall, England

    @O2 how can we have no mobile or 4g/5g service till Thursday.. Seriously is this a joke..

  • Ossyref
    Paul Bell (@Ossyref) reported from Great Harwood, England

    @O2 Thanks. That’s a bit poor though really. There’s no need for me to talk to anybody I just want to pay it off. #useless

  • StevePickupTM
    Stephen Pickup (@StevePickupTM) reported from Lower Darwen, England

    20 years with @O2 and this will be my last contract with them come September the staff in the Blackburn store need a lesson in salesmanship when sat in front of a customer looking down at their phone texting is not a great way of convincing people to stay with the network

  • ShaunKehoe
    series x gamer love man utd boxing beer tits (@ShaunKehoe) reported from Great Harwood, England

    @O2 Il just cancel it

  • laytum17
    Paul Latham (@laytum17) reported from Great Harwood, England

    @petercarr1882 @O2 What could that include? Actual service?

  • ecgdave
    Dave Johnson (@ecgdave) reported from Edenfield, England

    @O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?

  • PhilReedData
    Phil Reed (@PhilReedData) reported from Todmorden, England

    I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant

  • RuthRendell1
    Mark Rendell (@RuthRendell1) reported from Worsthorne, England

    @O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers

  • RichardHesketh1
    Richard Hesketh (@RichardHesketh1) reported from Haslingden, England

    @O2 We have performed FFR necessarily, as this problem has persisted over three phones. This is an issue of inherited number. Very weird. We've been in touch with the previous user and they are aware. Changed their details etc. It's still happening.

  • stretchmahony
    Richard Sutcliffe (@stretchmahony) reported from Earby, England

    @O2 hi signal has been down since the early hours. Any problems in BB18

  • laytum17
    Paul Latham (@laytum17) reported from Great Harwood, England

    @JoBeeMcr @O2 It’s down everywhere! Never have service! Worse network going

  • markowens726
    Mark Owens (@markowens726) reported from Bacup, England

    @O2 Unfortunately I can't change it on the Link because I'm unable to sign in to my account with an incorrect email address

  • nickfudge123
    N Eddy (@nickfudge123) reported from Whitworth, England

    @O2 They are both in the same house..... 28 days was never mentioned #misold

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • cryptoesim
    CryptoeSIM.io (@cryptoesim) reported

    @ungodlywheesa @O2 That's a bummer! What phone are you using? Most phones from 2020+ support eSIM now. If yours doesn't, it might be time for an upgrade — and when you do, we've got you covered in 190+ countries

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    Where's my refund @O2? Absolutely disgusting that you tell me I'm getting a refund and 14days later I still don't have it. Also you are going to owe me for this month too as you still haven't replaced the mast so it still doesn't work most of the time! #evidenceforombudsman

  • SophiePrestonHa
    Cllr Sophie Preston-Hall ECC Rochford North (@SophiePrestonHa) reported

    Is anyone else getting absolutely inundated with calls from an offshore @O2 call centre lately? I’m getting 5–10 calls a week at this point and it’s beyond frustrating. I’ve politely asked to be removed from their list around 9 or 10 times now and today, when I pointed out that I’ve repeatedly asked them to stop calling me, they simply slammed the phone down on me. How on earth do you actually get yourself removed from whatever ridiculous list these companies seem to have you on? Surely I can’t be the only one dealing with this nonsense?

  • ad_moran4
    𝐀𝐃𝐙 (@ad_moran4) reported

    @swchamp89 @O2 SWC thank you for your comment and your advice I appreciate it a lot and I’m really shocked to hear that to be honest and I hate trying to communicate through customer services at the best of time.

  • angry_corner
    Mr Angry (@angry_corner) reported

    @ad_moran4 @O2 Ha ha, they've fooled you!!! They don't know what customer service is anymore sadly!!! You won't be able to use your new phone anywhere in the UK on O2!!!

  • laynad22
    zs (@laynad22) reported

    @O2 network down?

  • tankie76
    Linda Rogers (@tankie76) reported

    @ad_moran4 @EE @O2 Please look at which provider offers the best coverage, I moved from o2 as their coverage was so poor. EE is much better! I’m now sim only and pay £30 a month with EE for unlimited data, calls and texts etc.

  • cryptoesim
    CryptoeSIM.io (@cryptoesim) reported

    @ungodlywheesa @O2 What phone are you using? Most phones from 2019+ support eSIMs now — even some budget ones. Drop your model and we'll let you know if you're good to go!

  • laurenhall96x
    Lauren Brookes (@laurenhall96x) reported

    Is @O2 and @virginmedia down? My services aren't working

  • Ste_Price
    Steven Price (@Ste_Price) reported

    @GraemeNason @O2 I’ve been waiting for over 12 weeks to get this issue resolved Graeme. Sick of ringing them now and getting the 48hr fix response.