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O2 outages and service status in Burnley, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Burnley, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • 57% Internet (57%)
  • 39% Total Blackout (39%)
  • 4% Phone (4%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burnley, England

The most recent O2 outage reports came from the following cities: Blackburn, and Burnley.

CityProblem TypeReport Time
Blackburn Internet 13 days ago
Blackburn Total Blackout 13 days ago
Blackburn Total Blackout 13 days ago
Blackburn Total Blackout 13 days ago
Blackburn Total Blackout 13 days ago
Blackburn Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • stretchmahony
    Richard Sutcliffe (@stretchmahony) reported from Earby, England

    @O2 hi signal has been down since the early hours. Any problems in BB18

  • pauliejane
    Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England

    @O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.

  • RichardHesketh1
    Richard Hesketh (@RichardHesketh1) reported from Haslingden, England

    @O2 We have performed FFR necessarily, as this problem has persisted over three phones. This is an issue of inherited number. Very weird. We've been in touch with the previous user and they are aware. Changed their details etc. It's still happening.

  • AlexHamer1
    Alex Hamer (@AlexHamer1) reported from Blackburn, England

    @O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?

  • nickfudge123
    N Eddy (@nickfudge123) reported from Whitworth, England

    @O2 They are both in the same house..... 28 days was never mentioned #misold

  • Hoban2105
    Look at that Horse (@Hoban2105) reported from Burnley, England

    @O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise

  • HHBarn
    garDan (@HHBarn) reported from Rawtenstall, England

    @O2 how can we have no mobile or 4g/5g service till Thursday.. Seriously is this a joke..

  • emmabirdy
    Em (@emmabirdy) reported from Blackburn, England

    @O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal

  • RuthRendell1
    Mark Rendell (@RuthRendell1) reported from Worsthorne, England

    @O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers

  • laytum17
    Paul Latham (@laytum17) reported from Great Harwood, England

    @JoBeeMcr @O2 It’s down everywhere! Never have service! Worse network going

  • StevePickupTM
    Stephen Pickup (@StevePickupTM) reported from Lower Darwen, England

    20 years with @O2 and this will be my last contract with them come September the staff in the Blackburn store need a lesson in salesmanship when sat in front of a customer looking down at their phone texting is not a great way of convincing people to stay with the network

  • PhilReedData
    Phil Reed (@PhilReedData) reported from Todmorden, England

    I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant

  • IamAbulShelby
    𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported from Burnley, England

    @O2 the app section for Peter Kay's tour doesn't load. You tap it and it says "This priority content is unavailable" is there any timescale for when you are going to resolve these issues?

  • StevenB93941279
    Steven Burns (@StevenB93941279) reported from Ramsbottom, England

    Is it just me or is @O2 signal getting worse and worse.

  • anthonhill
    Anthony Hill (@anthonhill) reported from Burnley, England

    @O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?

  • psychomania666
    PsychoMania (@psychomania666) reported from Burnley, England

    @O2 Signal is just garbage in Burnley centre, has been for years on many different devices. 5G is needed ASAP.

  • ShaunKehoe
    series x gamer love man utd boxing beer tits (@ShaunKehoe) reported from Great Harwood, England

    @O2 Il just cancel it

  • RuthRendell1
    Mark Rendell (@RuthRendell1) reported from Worsthorne, England

    Any chance of some support @O2?

  • Ossyref
    Paul Bell (@Ossyref) reported from Great Harwood, England

    @O2 You’re always sorry. No payment, no Apple Watch support, no e-sim support. Always sorry #O2fail

  • markowens726
    Mark Owens (@markowens726) reported from Bacup, England

    @O2 Unfortunately I can't change it on the Link because I'm unable to sign in to my account with an incorrect email address

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TheLifeOfJapi
    TheLifeOfJapi (@TheLifeOfJapi) reported

    No internet coming upto 30days from your service, three attempts for a technician to call us for no call to ever be made, and now just been hung up on by your call handlers. @O2 what's going on why can't we get a technician or even our internet sorted? All calls are recorded.

  • Steven_Casey78
    Steven Casey (@Steven_Casey78) reported

    @O2 @dpduk_ Any chance of having this looked at or do i just cancel my account with you because your attitude to customers is woeful.

  • AliceMowse
    Alice Mowse 💙 🌱❤️ (@AliceMowse) reported

    @O2 WHY HAVE YOU PUT MY BILL UP TO £61 AND NISHIIKA DID NOT HELP ME AT ALL THIS IS HORRIBLE SERVICE

  • Ikram_hhh
    Ikram ⚡️ (@Ikram_hhh) reported

    @jackalbion96 Bloody scandalous @O2 one of the worst for it

  • BluesnJazzxx
    just me (@BluesnJazzxx) reported

    @mitchhirsty @O2 Yeah I figured that. Same issues on the website as well. I can’t pay my bill because I can’t access the app or website and I am not sitting for an hour on my phone whilst I wait to talk to someone.

  • voodoo1uv
    lis 2 ꕤ (@voodoo1uv) reported

    @imperfectforagb @O2 is there anything at all that would help u out? i wish u were able to go jodie 💔

  • mrs_nesl
    NESL (@mrs_nesl) reported

    @O2 I was only there for a day. Signal was so bad I couldn’t when check the status page. Appeared everywhere I went (near the promenade/football club) in Blackpool wouldn’t work. Was highly frustrating.

  • Paulc2nd
    Paul Curry (@Paulc2nd) reported

    @willyepp @O2 I am experiencing the same issues

  • KansasMax
    Max Kansas (@KansasMax) reported

    @O2 unbelievable that I cannot get help blocking my SIM after my phone was stolen. Please help me sort this out

  • JohnTillUK
    John Till (@JohnTillUK) reported

    @sackedseafarer @O2 But I keep getting errors “Too many page redirects occurred” whether I use the app or website. I then tried to submit a complaint online and guess what, that throws an error too! So raised it via X DM and given a complaint ref and assured I’d be contacted via my preferred channel