O2 outages and service status in Burnley, England
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Full Outage Map
- O2 generated 3 outage signals in the last 24 hours around Burnley, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Aug 13, 3:56 PM GMT+1.
- Internet (54%)
- Total Blackout (42%)
- Phone (4%)
The latest reports from users having issues in Burnley come from postal codes BB11 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burnley, England
The most recent O2 outage reports came from the following cities: Blackburn, and Burnley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Total Blackout | 4 hours ago |
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Blackburn
|
Internet | 5 hours ago |
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Blackburn
|
Total Blackout | 6 hours ago |
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Blackburn
|
Internet | 1 day ago |
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Blackburn
|
Internet | 1 day ago |
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Blackburn
|
Internet | 2 days ago |
Nearby cities with recent reports
17 recent signals
Community Discussion
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O2 Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
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Steven Burns (@StevenB93941279) reported from Ramsbottom, EnglandIs it just me or is @O2 signal getting worse and worse.
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Paul Latham (@laytum17) reported from Great Harwood, England@alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off
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Richard Sutcliffe (@stretchmahony) reported from Earby, England@O2 hi signal has been down since the early hours. Any problems in BB18
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Paul Latham (@laytum17) reported from Great Harwood, England@JoBeeMcr @O2 It’s down everywhere! Never have service! Worse network going
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Anthony Hill (@anthonhill) reported from Burnley, England@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
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Paul Bell (@Ossyref) reported from Great Harwood, England@O2 Thanks. That’s a bit poor though really. There’s no need for me to talk to anybody I just want to pay it off. #useless
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Paul Latham (@laytum17) reported from Great Harwood, England@petercarr1882 @O2 What could that include? Actual service?
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Mark Rendell (@RuthRendell1) reported from Worsthorne, England@O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers
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Dave Johnson (@ecgdave) reported from Edenfield, England@O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?
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Stephen Pickup (@StevePickupTM) reported from Lower Darwen, England20 years with @O2 and this will be my last contract with them come September the staff in the Blackburn store need a lesson in salesmanship when sat in front of a customer looking down at their phone texting is not a great way of convincing people to stay with the network
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garDan (@HHBarn) reported from Rawtenstall, England@O2 another day with no mobile or 4g in Rossendale.. 2 days in a row.. wow.. great service
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Em (@emmabirdy) reported from Blackburn, England@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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Alex Hamer (@AlexHamer1) reported from Blackburn, England@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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Paul Bell (@Ossyref) reported from Great Harwood, England@O2 You’re always sorry. No payment, no Apple Watch support, no e-sim support. Always sorry #O2fail
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N Eddy (@nickfudge123) reported from Whitworth, England@O2 They are both in the same house..... 28 days was never mentioned #misold
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𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported from Burnley, England@O2 the app section for Peter Kay's tour doesn't load. You tap it and it says "This priority content is unavailable" is there any timescale for when you are going to resolve these issues?
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Chris (@cholloway92) reported from Haslingden, England@O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!
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PsychoMania (@psychomania666) reported from Burnley, England@O2 Signal is just garbage in Burnley centre, has been for years on many different devices. 5G is needed ASAP.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan (@RyanSteezer1) reported@O2 payment not working on app or website
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John Melling (@jmellling1895) reported@O2 @davehpayne It is still not working! O2 are deliberately stopping complaints being made
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Matt Hudson (@MattHuddyHudson) reported@DiscoEnergy @O2 After 20+ years I'm just considering going to take out a deal elsewhere . Can get a better deal being a new customer .
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Becky Mollon (@BeckyMollon) reported@O2 It started working at 10:05. Unfortunately the venue I want isnt doing VIP in the presale after all that! Thanks for your help anyway.
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Northern Running Girl (@UKrunninggirl) reported@O2 I did but not thrpugh O2 Priority the link never worked
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Matthew Wright (@matthewwright17) reportedHave I accidentally signed up for the 0 internet or signal plan @O2
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Matt Glossop 🦉💙 (@Jinja_Owl) reported@O2 do you actually have any humans working for you. Trying to query a bill amount and going round in circles. Help???
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Ian (@ezzeeegooner) reported@O2 I am getting sick and tired of people saying they’re from O2 calling me, not one of them sounds “English” or calling from “England” yet someone has given them my number I haven’t been an O2 customer for years yet they seem to know I used to be a customer Stop selling data on
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nick renshaw (@nickrenshaw5) reported@O2 @27rufus People choose not to follow you because you are a shite company & one of the worst mobile providers in the UK. Now **** off & sort out this **** show of a company before we all leave & you end up with no customers!
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Cody (@CodyButton77) reported@O2 STILL charging me for a phone contract that I finished payments for in December 2025. Cancelled the contract as shown on the @O2 website and still being billed monthly even after calling customer service 3 times. Very disappointed after being a loyal customer for many years.