O2 Outage Report in Burnley, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Burnley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Burnley, England
The most recent O2 outage reports came from the following cities: Blackburn, Rossendale District, Hebden Bridge, and Skipton.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Total Blackout | 11 hours ago |
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Blackburn
|
Internet | 15 hours ago |
|
Blackburn
|
Total Blackout | 2 days ago |
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Blackburn
|
Internet | 2 days ago |
|
Blackburn
|
Internet | 3 days ago |
|
Blackburn
|
Total Blackout | 3 days ago |
Community Discussion
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O2 Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Anthony Hill (@anthonhill) reported from Burnley, England@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
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Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
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Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
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N Eddy (@nickfudge123) reported from Whitworth, England@O2 They are both in the same house..... 28 days was never mentioned #misold
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Alex Hamer (@AlexHamer1) reported from Blackburn, England@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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Mark Rendell (@RuthRendell1) reported from Worsthorne, England@O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers
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Steven Burns (@StevenB93941279) reported from Ramsbottom, EnglandIs it just me or is @O2 signal getting worse and worse.
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Paul Latham (@laytum17) reported from Great Harwood, England@Janenmark69 @O2 It’s because they’re the worst network provider going
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Look at that Horse (@Hoban2105) reported from Burnley, England@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise
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Em (@emmabirdy) reported from Blackburn, England@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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Paul Latham (@laytum17) reported from Great Harwood, England@petercarr1882 @O2 What could that include? Actual service?
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Paul Bell (@Ossyref) reported from Great Harwood, England@O2 You’re always sorry. No payment, no Apple Watch support, no e-sim support. Always sorry #O2fail
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PsychoMania (@psychomania666) reported from Burnley, England@O2 Signal is just garbage in Burnley centre, has been for years on many different devices. 5G is needed ASAP.
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Phil Reed (@PhilReedData) reported from Todmorden, EnglandI'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant
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Paul Latham (@laytum17) reported from Great Harwood, England@JoBeeMcr @O2 It’s down everywhere! Never have service! Worse network going
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Paul Latham (@laytum17) reported from Great Harwood, England@alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off
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Richard Sutcliffe (@stretchmahony) reported from Earby, England@O2 hi signal has been down since the early hours. Any problems in BB18
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Mark Owens (@markowens726) reported from Bacup, England@O2 Unfortunately I can't change it on the Link because I'm unable to sign in to my account with an incorrect email address
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Dave Johnson (@ecgdave) reported from Edenfield, England@O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Hadden (@LisaJaneHadden) reported@O2 How on earth do I get to speak to someone?!!!! My apple watch is refusing to link to my phone with mobile data. Useless at work, please help. New watch and phone
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Jasmine Allmond (@FizzyWizzy29) reported@O2 at least 4 weeks of signal dropping out in Aylesbury. Every customer service agent has brushed it off. Why is my household paying over £100 a month for our phones when we can’t even use them off of WiFi?! Major fail 02!
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Barbury Safety Ltd (@BarburySafety) reported@O2 Nice to see that still!! Nobody’s followed up and contacted me. Customer service again. Or lack of it. “Maybe he’ll just go away”
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O. Pod (@glasgowblade) reported@O2 I've never had an O2 spam call until I signed up for an O2 SIM 10 days ago - I've had three since then! Coincidence?
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Andy Blackaby-Iles (@ronde_de_jambon) reported@O2 I'm trying to bring my number over from an old provider. I have the PAC code and the online form isn't working, neither is the online chat and I've tried calling. Please can you help out
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Aba Waine (@mamawaine) reported@O2 your automated service is still hanging up when I try to report my faulty phone! Awful customer service.
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Robert Hunt (@mrenigma123) reported@O2 Your network status page says a mast is down in my area (Strood, Medway) for the past week. Can't use my phone without WiFi at the minute. When is this going to be fixed? At what point does this become a contract cancelling situation? 🤔
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John Mercer (@Merse2506) reported@O2 nothing but trouble this time. After years of being a customer change my phone and now the app not allowing me to log in. After 3 attempts to enter the code I am sent it locks me out for 24 bloody hours. This time Everything is frustrating, it's automated so not Covid
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Aba Waine (@mamawaine) reported@O2 your customer service is awful. You'd think with stores shut you'd have some people answering phones. You're automated service just hangs up every time I try to report my two week old phone as faulty! Disgraceful!
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Andrew Scott (@AScottCoach) reportedFive minutes in the queue @O2 this time, before the call went dead. I have just re-dialed (though to be honest I have better things to do with my time than listen to their inane on-hold music, interspersed with announcements they'll help me soon...