O2

O2 Outage Report in Burnley, Lancashire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Burnley, Lancashire, England 01/13/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Burnley, Lancashire, England

The most recent O2 outage reports came from the following cities: Blackburn, Todmorden and Hebden Bridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • RuthRendell1 Mark Rendell (@RuthRendell1) reported from Worsthorne, England

    @O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers

  • _Mikki1993 Mikki (@_Mikki1993) reported from Bury, England

    @O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?

  • Matt_Aspden NOW 40 (@Matt_Aspden) reported from Bury, England

    @O2 I have found out there are issues with the local mast causing outage.

  • Hoban2105 Look at that Horse (@Hoban2105) reported from Burnley, England

    @O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise

  • JustAH0bbit nat (@JustAH0bbit) reported from Bury, England

    Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset

  • pauliejane Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England

    @O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.

  • AlexHamer1 Alex Hamer (@AlexHamer1) reported from Blackburn, England

    @O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?

  • canders_daniels Chris 'Anderson Daniels' (@canders_daniels) reported from Bury, England

    @O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number

  • anthonhill Anthony Hill (@anthonhill) reported from Burnley, England

    @O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?

  • laytum17 Paul Latham (@laytum17) reported from Great Harwood, England

    @JoBeeMcr @O2 It’s down everywhere! Never have service! Worse network going

  • PhilReedData Phil Reed (@PhilReedData) reported from Todmorden, England

    I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant

  • pauliejane Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England

    @O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    @O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal

  • sophielordx1 Sophie🙋‍♀️ (@sophielordx1) reported from Bury, England

    Mad how i pay 80 quid a month for a phone on @O2 that never ****** works. Full signal and 4g but yet i have no internet connection🤔🤔 silly *****

  • stretchmahony Richard Sutcliffe (@stretchmahony) reported from Earby, England

    @O2 hi signal has been down since the early hours. Any problems in BB18

  • laytum17 Paul Latham (@laytum17) reported from Great Harwood, England

    @Janenmark69 @O2 It’s because they’re the worst network provider going

  • RuthRendell1 Mark Rendell (@RuthRendell1) reported from Worsthorne, England

    Any chance of some support @O2?

  • dtackley Daniel Tackley (@dtackley) reported from Bury, England

    Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!

  • laytum17 Paul Latham (@laytum17) reported from Great Harwood, England

    @petercarr1882 @O2 What could that include? Actual service?

  • laytum17 Paul Latham (@laytum17) reported from Great Harwood, England

    @alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kennedy_lister Kennedy Rae (@kennedy_lister) reported

    @O2 Yes everywhere I go no dropping in and out of signal just dead? I’ve tried all the steps and still nothing

  • jjchezzy Lufc super white (@jjchezzy) reported

    @Cherylayari3 @O2 10 days without signal here in South Chesterfield,seems the rolling out of 5G as damaged signals in certain areas

  • cmr824 Claire Rowlands (@cmr824) reported

    @markmccanney1 @O2 Awww that sucks! 🥺

  • daviddunninguk DavidDunninguk (@daviddunninguk) reported

    In mega moan mood today but honestly @O2 you take the P now. Charging for a sub standard service on calls as well as 4G. Then you have the cheek to tell me 5G is here #york. You can’t even manage a interference free telephone call by the station

  • AnonymousProfil Anonymous (@AnonymousProfil) reported

    @Zapto2600 @O2 I have similar.. Go to store to collect phone.. unbox and it won't activate, call support, 5th day, many empty promises it's being resolved, still dead sim and getting emails to collect the phone lmao wtf

  • nadstweeting nads ⁷ (@nadstweeting) reported

    @o2 what is the point in having priority if none of the offers work anymore? all out of stock and never available :(

  • jjchezzy Lufc super white (@jjchezzy) reported

    @O2 @stavrosRN S42 6UT...no phone network coverage for 10 days..

  • jjchezzy Lufc super white (@jjchezzy) reported

    @AnonymousProfil @O2 Had no phone network sevice for 10 days now...post code S42 6UT if o2 can be bothered to sort it out..

  • AlanYoungUK Alan Young (@AlanYoungUK) reported

    I really do give up with @O2 awful coverage around WS14 9 area, who's got the best signal around here? @ThreeUK @EE

  • allypetrie81 Ally (@allypetrie81) reported

    @O2 can someone help me access My O2