O2 outages and service status in Burnley, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around Burnley, including 1 direct report.
- The most common problems reported in this area mention Total Blackout and Internet.
- The most recent signal from this area was received Jun 16, 4:08 PM GMT+1.
- Total Blackout (53%)
- Internet (47%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 16: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burnley, England
The most recent O2 outage reports came from the following cities: Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 18 minutes ago |
|
Blackburn
|
Internet | 3 days ago |
|
Blackburn
|
Internet | 4 days ago |
|
Blackburn
|
Internet | 4 days ago |
|
Blackburn
|
Internet | 4 days ago |
|
Blackburn
|
Total Blackout | 4 days ago |
Nearby cities with recent reports
24 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
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Steven Burns (@StevenB93941279) reported from Ramsbottom, EnglandIs it just me or is @O2 signal getting worse and worse.
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Chris (@cholloway92) reported from Haslingden, England@O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!
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Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
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Richard Hesketh (@RichardHesketh1) reported from Haslingden, England@O2 We have performed FFR necessarily, as this problem has persisted over three phones. This is an issue of inherited number. Very weird. We've been in touch with the previous user and they are aware. Changed their details etc. It's still happening.
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Look at that Horse (@Hoban2105) reported from Burnley, England@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise
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PsychoMania (@psychomania666) reported from Burnley, England@O2 Signal is just garbage in Burnley centre, has been for years on many different devices. 5G is needed ASAP.
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Dave Johnson (@ecgdave) reported from Edenfield, England@O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?
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N Eddy (@nickfudge123) reported from Whitworth, England@O2 They are both in the same house..... 28 days was never mentioned #misold
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Mark Owens (@markowens726) reported from Bacup, England@O2 Unfortunately I can't change it on the Link because I'm unable to sign in to my account with an incorrect email address
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Alex Hamer (@AlexHamer1) reported from Blackburn, England@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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Anthony Hill (@anthonhill) reported from Burnley, England@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
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𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported from Burnley, England@O2 the app section for Peter Kay's tour doesn't load. You tap it and it says "This priority content is unavailable" is there any timescale for when you are going to resolve these issues?
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Richard Sutcliffe (@stretchmahony) reported from Earby, England@O2 hi signal has been down since the early hours. Any problems in BB18
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series x gamer love man utd boxing beer tits (@ShaunKehoe) reported from Great Harwood, England@O2 Il just cancel it
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Paul Latham (@laytum17) reported from Great Harwood, England@alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off
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Paul Latham (@laytum17) reported from Great Harwood, England@petercarr1882 @O2 What could that include? Actual service?
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Paul Latham (@laytum17) reported from Great Harwood, England@Janenmark69 @O2 It’s because they’re the worst network provider going
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Paul Bell (@Ossyref) reported from Great Harwood, England@O2 Thanks. That’s a bit poor though really. There’s no need for me to talk to anybody I just want to pay it off. #useless
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Paul Bell (@Ossyref) reported from Great Harwood, England@O2 You’re always sorry. No payment, no Apple Watch support, no e-sim support. Always sorry #O2fail
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Che (@ContrarianChe) reported@TomTugendhat @O2 @EE Didn't you support pulling Huawei out?
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ProZack 🇬🇧 (@ProZack9) reported@TomTugendhat @O2 @vodafone Hear hear. I was in Laos recently. 10 miles from the nearest road. Full signal. Always the bare minimum with all of our network providers. Guess we are just used to being mugged of by all the utility companies now 👎🏻
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Colwyn00 (@colwyn0077668) reported@TomTugendhat @O2 @EE mobile networks have been **** for ages. we have agents out up and down the uk and difference contracts with different providers and over different handsets have all been garbage.
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G Murdoch (@GUnit156) reported@OldNorseGuy @TomTugendhat @O2 This is the problem with EU membership, the countries that should be the biggest net recipients are the biggest net contributors
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Mr. Miyagi 🌴 (@GrumpyBiker1969) reported@O2 ever since you merged with virgin media trying to pay on your web site / app is impossible Been a customer for over 20 yrs Your service is diabolical
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Dan - Truly_Anomalous 🐦 (@Truly_Anomalous) reported@TomTugendhat @O2 I left the O2 network this month. Our local access point is constantly either down or just not serving data. Fixes rarely last more than a week or two.
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Nicko | Longevity Investing (@DrNickAlpha) reported@TomTugendhat @O2 I remember when I was on O2 I had no signal in the middle of Waterloo station.
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Dr Hanko Honkasson (@drhanko2) reported@TomTugendhat @O2 @EE Tom Tugendhat suggesting that somehow the Government is responsible for very poor coverage by privately run mobile networks in Dulwich, and that taxpayer should be funding improvements for companies like EE (2025 profits £1.2 billion) as infrastructure rather than cycle lanes.
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Tom Morgan (@TomMorgan83) reported@O2 Your store cannot help either - please supply me an email contact with whom I can make a complaint formally
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Mr H (@silestanix) reported@O2 I've got a formal complaint pending at the moment so I doubt online team could push it any further but appreciate you guys wanting to look into this, will DM you the complaint reference number. And yes, PAC code would be good too, will send my number in that same dm.