O2 Outage Report in Burnley, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (27%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Burnley, Lancashire, England
The most recent O2 outage reports came from the following cities: Hebden Bridge, Todmorden, Nelson and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Hebden Bridge |
Phone | |
| Todmorden |
Phone | |
| Todmorden |
Phone | |
| Hebden Bridge |
Total Blackout | |
| Todmorden |
Phone | |
| Hebden Bridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Sophie🙋♀️
(@sophielordx1) reported
from
Bury, England
Mad how i pay 80 quid a month for a phone on @O2 that never ****** works. Full signal and 4g but yet i have no internet connection🤔🤔 silly *****
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Michelle Boudin
(@Shell_Boudin86) reported
from
Bury, England
@JoJo_P_87 @O2 Not that I ever win them lol but would be nice to actually have something around the north west if I was to win .. Although never had an #O2Surprise either and been a customer 15yrs lol
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
@O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers
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Aviation News ✈️
(@planesmad2016) reported
from
Bury, England
Day 2 of Trying to get @O2 to understand what domestic abuse and financial abuse is! @MarkEvansO2 Mark I think you need to pull your finger out your ass and look at the state of your company your running! All your contact centres are run by shitty capita! Your a horrible company
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Damien & Emma
(@damienandem) reported
from
Bury, England
@O2 Several times and more, I will leave it to tonight, at which point I’ll require you to fix this. Contract costs a fortune I expect to be able to use what I am paying for. Thanks
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
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Chris
(@cholloway92) reported
from
Haslingden, England
@O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
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Aviation News ✈️
(@planesmad2016) reported
from
Bury, England
@O2 as a victim of domestic abuse I would thought O2 would be more understanding and helping customers who experienced financial abuse as well if domestic abuse! I haven’t received any of that from you! Horrible nasty network! #Poorcustomerservice @bbcthree @MarkEvansO2
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Anthony Hill
(@anthonhill) reported
from
Burnley, England
@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
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Paul Bell
(@Ossyref) reported
from
Great Harwood, England
@O2 You’re always sorry. No payment, no Apple Watch support, no e-sim support. Always sorry #O2fail
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Phil Reed
(@PhilReedData) reported
from
Todmorden, England
I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant
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Richard Hesketh
(@RichardHesketh1) reported
from
Haslingden, England
@O2 We have performed FFR necessarily, as this problem has persisted over three phones. This is an issue of inherited number. Very weird. We've been in touch with the previous user and they are aware. Changed their details etc. It's still happening.
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Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
Any chance of some support @O2?
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N Eddy
(@nickfudge123) reported
from
Whitworth, England
@O2 They are both in the same house..... 28 days was never mentioned #misold
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Chris 'Anderson Daniels'
(@canders_daniels) reported
from
Bury, England
@O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number
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Em
(@emmabirdy) reported
from
Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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NOW 40
(@Matt_Aspden) reported
from
Bury, England
@O2 I have found out there are issues with the local mast causing outage.
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Look at that Horse
(@Hoban2105) reported
from
Burnley, England
@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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zia abbasi
(@ziaabbasi) reported
@O2 you are the worst network and customer service in UK by any means.
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Staceyhillx
(@staceyhillx) reported
@O2 I just can't get far with my data..it just doesn't work 80 percent of the time
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Peter Claydon
(@PeterClaydon) reported
@giffgaff Bristol Temple Meads and Paddington are fine. It's Reading and Bath Spa that are the worst, with Swindon and Didcot Parkway not very good. It's not your fault. It's @O2 (or whoever does the network in those stations).
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Nick Sagar
(@nicksagar) reported
Be careful when porting a number to @O2 - the port may activate before your sim arrives leaving you with no service with either provider. Not a great start @O2 !!!
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Chris Barnes
(@ThisIsCMBarnes) reported
@smots_gtfo @O2InstituteBham @O2 "Sure, Gary Glitters a bad guy, but he does a great rendition of Wonderwall so I'll take a ticket please" Person who would see a peadophile if they sounded good. God I hope you're a bot.
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Rachel Delooze
(@Rachel_Delooze) reported
@O2 I’m concerned that my 4g isn’t working in america today - I need it to get around New York. It’s been working the last 3 days! Please help.
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Chris Barnes
(@ThisIsCMBarnes) reported
@OurPritch @O2InstituteBham @O2 True, who hasnt accidentally been convicted of domestic abuse? Maybe next time he'll accidentally throw her down the stairs when hes pissed "It happened once" - wow. Forgot once is allowed. Unfortunately alot of domestic abuse sufferers do end up staying with their abuser too
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brian
(@smots_gtfo) reported
@ThisIsCMBarnes @O2InstituteBham @O2 I don't really care what they've done tbh, as long as the music sounds good I'd be fine seeing anyone. If it was that bad they'd be in prison.
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Andrew Kilduff
(@TuftyMUFC) reported
Just need @O2 to be able to provide a matchday phone signal now.
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Shannen with an E.
(@shannenbrodie) reported
@O2 Thanks for the reply. I seem to have no issues calling or texting but no one can call/text me