O2 Outage Report in Burnley, Lancashire, England
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The latest reports from users having issues in Burnley come from postal codes BB10.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Burnley, Lancashire, England
The most recent O2 outage reports came from the following cities: Burnley, Skipton, Bury, Todmorden, Nelson, Blackburn, Accrington, Rossendale District and Clitheroe.
| City | Problem Type | Report Time |
|---|---|---|
 Burnley |
Phone | |
| Skipton |
Phone | |
| Bury |
Phone | |
| Todmorden |
Internet | |
| Nelson |
Phone | |
| Blackburn |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Alex Hamer
(@AlexHamer1) reported
from
Blackburn, England
@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
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Phil Reed
(@PhilReedData) reported
from
Todmorden, England
I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant
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Anthony Hill
(@anthonhill) reported
from
Burnley, England
@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
Any chance of some support @O2?
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Richard Sutcliffe
(@stretchmahony) reported
from
Earby, England
@O2 hi signal has been down since the early hours. Any problems in BB18
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Chris 'Anderson Daniels'
(@canders_daniels) reported
from
Bury, England
@O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@JoBeeMcr @O2 It’s down everywhere! Never have service! Worse network going
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off
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Dave Johnson
(@ecgdave) reported
from
Edenfield, England
@O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?
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Look at that Horse
(@Hoban2105) reported
from
Burnley, England
@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise
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Em
(@emmabirdy) reported
from
Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@petercarr1882 @O2 What could that include? Actual service?
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Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
@O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers
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NOW 40
(@Matt_Aspden) reported
from
Bury, England
@O2 I have found out there are issues with the local mast causing outage.
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Daniel Tackley
(@dtackley) reported
from
Bury, England
Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@Janenmark69 @O2 It’s because they’re the worst network provider going
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nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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roisin86
(@halloweenroisin) reported
@O2 any one working my account was out on hold due to money issues my services have been turned off and I was assured that wouldn’t happen I need my data to use my train ticket can someone get back to me
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Cryptonetix
(@kinetix250) reported
@O2 Unfortunately it’s too late for O2. The service was so bad. The actions of the store person has now delayed my wife getting back into her iCloud account causing further stress. We have gone to a better network with better customer service. #2little2late
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David
(@ba_zing_a) reported
@O2 why don't your complaints team respond to emails or answer the phone. My complaint is 3 months old
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Andy
(@andybish2000) reported
@O2 customer service is shockingly alwful. I have some issues in setting up a new account and tried to contact customer service The automatic chat says it can not transfer to an agent. The phone number rings out and next available time to book a call back is FOUR days away!
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Reece.
(@RMorgasm) reported
@O2 Dropped you a DM, loyalty only lasts as long as customer satisfaction and tbh EE have mugged it too many times.
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Natalie Jayne
(@NatCarless) reported
@O2 Virgin Wines code saying it has already been redeemed but I haven’t bought anything. Please help
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SummerSun
(@MmeTrevignon) reported
@O2 @GoodThingsFdn @virginmedia I’d like to stay connected to France. I bought an international Bolt on and it’s not working - help please!
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Nigel Willis
(@Nigel_Willis_) reported
@O2 There's nothing there that I don't already know, and using the newer phones. I think coverage is just a little poor for Newark. The think is its foggy outside and that's one of my better results 🤔 my contract is up in May 2023 so I'm testing to see if it's worth renewing 🙄
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DJ2🏴🇪🇺🇨🇦🏁
(@godsarentreal65) reported
@O2 how do I report a network issue? Very poor signal at my address 3G at best, mostly just get the E signal on my phone.
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DJ2🏴🇪🇺🇨🇦🏁
(@godsarentreal65) reported
@O2 Already been there, it’s about as much use as a chocolate teapot. Guess I’m not getting any help then.