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O2

O2 outages and service status in Bury, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Bury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at O2

O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Bury, England

The most recent O2 outage reports came from the following cities: Blackburn, Manchester, Rossendale District, Bolton, Oldham, and Hebden Bridge.

CityProblem TypeReport Time
Blackburn Total Blackout 22 minutes ago
Blackburn Internet 1 day ago
Blackburn Total Blackout 3 days ago
Blackburn Internet 3 days ago
Blackburn Total Blackout 4 days ago
Blackburn Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bury, England

Latest outage, problems and issue reports in Bury and nearby locations:

  • EllieLouisaaa
    Ellie Louisa 🧜🏻‍♀️🦩💫 (@EllieLouisaaa) reported from Hindley, England

    @O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2

  • kates2091
    Kate Elliott (@kates2091) reported from Salford, England

    The problem with @O2 marketing messages will always be that my reaction to them is to swear at my phone and say ‘It’s not even possible for me to have used up my data yet’. And then I don’t read them. #ThoughtOfTheDay #TuesdayThoughts

  • PhilReedData
    Phil Reed (@PhilReedData) reported from Todmorden, England

    I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant

  • zakdunstan
    zak dunstan (@zakdunstan) reported from Westhoughton, England

    Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had

  • Msx1234Michael
    michael (@Msx1234Michael) reported from Mossley, England

    @O2 Is the my o2 app down has I have been trying to use it this morning

  • Msx1234Michael
    michael (@Msx1234Michael) reported from Mossley, England

    @O2 The app my network says that the phone mast near me is not working does o2 know about this and when is this being sorted out

  • Matt_Aspden
    NOW 40 (@Matt_Aspden) reported from Bury, England

    @O2 I have found out there are issues with the local mast causing outage.

  • pauliejane
    Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England

    @O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.

  • Msx1234Michael
    michael (@Msx1234Michael) reported from Mossley, England

    @O2 I have never used desktop version

  • emilystella_
    Emily (@emilystella_) reported from Salford, England

    @O2 Thanks. The problem is apparently our line is faulty and no one can come out to fix it. So it would need to be router that doesn’t need a line 👎🏽

  • Mr_Ricker79
    Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @O2 Hey there.. it’s been 2 days now and my number port to you guys still hasn’t completed. Number changed in my account but have no signal. Yes, I have turned phone on and off. Thanks

  • poppymarello
    Poppy Marello (@poppymarello) reported from Manchester, England

    The only network where it's impossible to get signal in Manchester City Centre @O2

  • twojayart
    Will Stevenson (@twojayart) reported from Manchester, England

    I will be leaving this network if this goes ahead @O2

  • PhilPud
    Phil Pudney (@PhilPud) reported from Salford, England

    @Fozzler90 @O2 I’ve had this all morning mate, ask what I need help with, then just say ‘bye’

  • JulieIves4
    Julie Ives (@JulieIves4) reported from Ashton-under-Lyne, England

    @Andyscott01 @JonJlydiatt @ThreeUK @O2 @EE @VodafoneUK Couldn’t care less if it happens with every network. With what’s going on it shouldn’t happen

  • dizzieblonde82
    Joannebland (@dizzieblonde82) reported from Oldham, England

    @O2 I tried that and I got through. Couldn't fing what I needed. Tried again later on username and password incorrect even though I wrote it down. This happened a few times

  • DidymusBrush
    Paul Holmes (@DidymusBrush) reported from Manchester, England

    Got tickets for Skunk Anansie via @O2 Priority but they are etickets with no physical counterpart. Presale elsewhere has physical tickets for same price, and I can't help but wish I'd known about that one instead. I have almost all my ticket stubs for the last 2 decades!

  • DWATKINSON
    Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    @O2 Hi, I don’t mind the wait time but when u try and ring through I get told my enquiry can’t be dealf with anybody and then then you hang up the phone

  • canders_daniels
    Chris 'Anderson Daniels' (@canders_daniels) reported from Bury, England

    @O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number

  • jayymieemcd
    Jamie Mcdonald (@jayymieemcd) reported from Salford, England

    @O2 still 100% sure you are still the worst network! Yet i still pay a ridiculous amount of money for a service i very rarely get!!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • steve5424
    Stephen O'Donnell (@steve5424) reported

    @owenb2020 @O2 No need to be so rude! Manners cost nothing.

  • frannny74
    Franny Lee (@frannny74) reported

    @O2 what is happening with your coverage ? Thats the last few weeks i can't make or receive calls whilst in my own home. PA3 postcode area. Never had a problem before!

  • MunaDMW
    MUNACHIMSO ⏳🇰🇿 (@MunaDMW) reported

    @O2 needs to cancel that buns boy event. It's a disgrace

  • AdzCrawford2003
    Adam Crawford (@AdzCrawford2003) reported

    I left you @O2 for @SMARTYMobileUK because your mobile data is atrocious. There's an issue in my area that hasn't been resolved even after 2 weeks. Smarty, I hopeyou can provide me with a reliable Internet connection which O2 cannot fulfill.

  • snozdop
    Snozdop (@snozdop) reported

    @O2 If I’m in the EU on a pay monthly tariff, are calls/sms to landlines/mobiles in the country I’m in taken from my inclusive minutes/texts or charged as if I was in the UK (i.e. an international call/SMS). The wording on your Help pages is a bit ambiguous.

  • SarahGibbons24
    Sarah (@SarahGibbons24) reported

    @O2 the mast has been down in L39 since Thursday last week and isn’t due to be fixed until 31st, will you be refunding us for this time we haven’t been able to make calls or send texts?

  • skiv9
    Paul Skivington (@skiv9) reported

    @O2 Thanks for replying. 3 bars 4g and the service is terrible, there has been a definite decline in quality of service.

  • julie_virgo1
    julie virgo (@julie_virgo1) reported from Croxley Green, England

    @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

  • dollyfreckle
    Helen Dolman (@dollyfreckle) reported from Devizes, England

    @O2 having issues with text messages, I have rebooted. Are there problems at your end?

  • alec2k
    alec ashworth (@alec2k) reported

    @O2 I'm trying to cancel my contract at the end of it online but can't see how