O2 Outage Report in Rochdale, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Rochdale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rochdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Rochdale, England
The most recent O2 outage reports came from the following cities: Manchester, Rossendale District, Bolton, Oldham, Hebden Bridge and Rochdale.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Rochdale, England
Latest outage, problems and issue reports in Rochdale and nearby locations:
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Dave Wright
(@DaveWrigh) reported
from
Manchester, England
@BruceDevlin @grantmathieson @O2 I work in the industry (not for O2 though, although I have had internal dealings with them) and that does seem like a very odd course of action to recommend. DM me with your issue if you want and I’ll see if I can point you in the right direction?
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Chris Rogan
(@chrisrogan) reported
from
Manchester, England
Pee'd off at @GreggsOfficial and @O2 three weeks in a row with priority debacle. One week over charged, last week paid for my own this week walked out. Staff not trained in the offer and Greggs not responding to customer service emails. More Greggs issue than o2.
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.
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FAMILY HOME COOK
(@familyhomecook) reported
from
Rochdale, England
@O2 My data is not working. Unless I’m connected to Wi-Fi I cannot do any browsing. Is there an issue?
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my device as I’ve just been abroad and the signal worked perfectly. What are my options please?
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Oliver Banks 🇺🇦
(@OliverBanks) reported
from
Manchester, England
@O2 hi, how do I cancel a contract within the 14 day cooling off period please?
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ᴅᴏʙɪʀ ᴍɪᴀʜ 🐝 دوبر محمد مياه
(@dobirmiah) reported
from
Rochdale, England
@O2 I’ve not had access to the network all day, what’s going on? It would have been good to be notified of issues. Really not happy 😠 I’m due for an upgrade, might have to@consider switching to another network
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Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 2/2 both occasions the call centres were noisy. Call centre operative didn’t speak very god English. Both operatives complaining their systems were slow or not working at all and putting me on hold for long periods.
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~Jack 🐝
(@JMcKnighty) reported
from
Manchester, England
Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Manchester, England
@O2 @purpledolphins7 They didn't help me. They didn't apply the increase in speed. In fact they said I could have 1gig for £30 extraper month. False advertising and liars!
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?
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Joe Holmes
(@J0eH0lmes) reported
from
Salford, England
@O2 my phone is saying no sim so I have zero signal or data to call or text you. Any chance of getting someone to give me a ring to sort out a new sim card?
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Doctor Bass
(@Dr_Bass) reported
from
Manchester, England
@O2 Hi, my 4G signal over the last few months has been dreadful. I’m currently sitting with 3 bars of 4G and waiting about 10-20 seconds for a picture to download. I thought it was just me but seen plenty others complaining.
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Mark Owens
(@markowens726) reported
from
Bacup, England
@O2 Unfortunately I can't change it on the Link because I'm unable to sign in to my account with an incorrect email address
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jonnytaylor
(@JonnyGravel) reported
from
Rochdale, England
@O2 really poor customer service today when trying to open a new account #exasperated
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Grant Griffiths-Mathieson
(@grantmathieson) reported
from
Manchester, England
@BruceDevlin @O2 Has she maybe assumed data protection issue
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hilary Craig
(@hilarycraig1) reported
@O2 @virginmedia I have sent several direct messages and tried to ring O2. Is there any customer service?
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#3008
(@amoffa50) reported
@O2 who or what will you blame for poor customer service after covid 😳
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J o d i e
(@Jodee_Mc) reported
Such A Bad Company @O2 💩
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Hilary Craig
(@hilarycraig1) reported
@O2 @virginmedia Use this money to employ people to provide customer service
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BeastlyHusla 🇵🇸
(@Beastly_Husla) reported
@hotukdeals Still waiting on @O2 to give me the boost they said they'd give me 3 weeks later. Utter garbage company.
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Julie Storey 💙
(@JulieStorey1) reported
@O2 @virginmedia And I’ve just been holding for 30 mins to cancel and have now been cut off.
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Simon Palmer
(@simon_palmer) reported
@O2 @virginmedia VirginMedia, are you serious? You have a great network and a decent service. Pairing with these cowboys can surely only tarnish you and end in tears. So sad.
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brianmorgan
(@albamorg) reported
Just had a call saying - after a long incoherent spiel - you @O2 had selected me for a 20/30% discount "Are you the account holder?" I was asked "How do I know you are actually @O2?" I responded "Why are you wasting our time, stupid!", then hung up on me. #timewaster #whome?
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Mandy Elkington
(@lairdelk) reported
@O2 Please can you send me an email address for customer services
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Abigail Crumble
(@AbigailCrumble) reported
@O2 Yes, new device, new sim. ‘No service’ and taken it out and put it back in multiple times and also turn the iPad on and off multiple times and still it says ‘no service’