O2 Outage Report in Belfast, Northern Ireland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Belfast come from postal codes BT4.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (52%)
-
Internet (23%)
-
Total Blackout (16%)
-
E-mail (4%)
-
Wi-fi (4%)
-
TV (1%)
Live Outage Map Near Belfast, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Phone | |
| Lisburn |
Phone | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Belfast |
Phone | |
| Belfast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
-
Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
-
billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
-
Gareth
(@GarethAJMiller) reported
from
Belfast, Northern Ireland
@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
-
Ashleigh Shaw
(@SWAshleigh) reported
from
Ballygowan, Northern Ireland
How do I make a complaint with @O2
-
DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month
-
Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
-
Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
-
Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
-
askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
-
Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
-
DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
-
Liz Cullinane
(@liznangel3) reported
from
Balmoral, Northern Ireland
@EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿
-
DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help
-
Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
-
Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
-
ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
-
Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
-
kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
-
Stephen Scarth
(@StephenScarth) reported
from
Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
The Banter Donnie
(@TheBanterDonnie) reported
@virginmedia @TheBHF @O2 You get better customer service at a Tesco self check out till then you do with these wankers!
-
Russell Shardlow
(@Russ48utc) reported
@bluenobby @O2 Tesco mobile no mid contract price increases. Who use the 02 network.
-
Pony
(@ponykosovo) reported
@Davekirbs @bt_uk @O2 Yes mate, I've always said rich get richer, poor stay poor 😢
-
Terrier1987cas
(@Terrier1987cas) reported
@virginmedia @alinunn @O2 Has this issue been resolved? I couldn’t get tickets because of this. I tried logging in on different phones and on laptop and just had the same issue every time - looping back to the login page instead of letting me log in. Be shocking if I miss out cos your website is so bad.
-
James Wilson
(@myrandomjukebox) reported
@oflahertyevents @O2 My wife is in the same boat, think she's going to change network if she can. If not, when her contract is up
-
Scriv
(@scrivabare) reported
@o2 I've switched my number to a new contract/ handset and my phone now has no signal or 5g access. I've been trying to get help via the support service in the @o2 app for more than 24 hours and it's always 'extremely busy and unable to connect me to an advisor'. Please help!
-
Pete hold
(@hold_pete) reported
@O2 rpi + 3.9% is probably one the largest increases I have seen. companies that care would adjust to cpi or reduce the 3.9 and squeeze their profit margin for the benefit of their customer. Rather short sighted… do you think we don’t understand the compound impact of this.
-
Frankie Boon
(@FrankieBoonxx) reported
@O2 your customer service is quite frankly, appalling. Took me three weeks to upgrade due to issues with your system, finally upgraded and you’ve sent me the wrong phone. I now need to foot the bill to send the incorrect handset back by special delivery (1/2)
-
laura maidment
(@lannadle) reported
@bazc1982 @EE @O2 Don’t do it they sent all us current customers Emails to say our bills are going up 14.4%. My contract is going to cost an extra £10 a month rip off and crap service
-
gary h
(@garyhardio69) reported
@O2 o2 want £650 to repair the Phone.. they saying i have damaged the Phone when i know 100% i havnt.. the phone as been returned to me, with 2 marks highlighted saying thats the damage !!! these 2 marks was not there when i sent the Phone for inspection/repair..