O2 Outage Report in Belfast, Northern Ireland
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The latest reports from users having issues in Belfast come from postal codes BT7 and BT1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Belfast, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast, Newtownabbey and Antrim.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Wi-fi | |
| Belfast |
Internet | |
| Belfast |
Total Blackout | |
| Belfast |
Phone | |
| Newtownabbey |
Phone | |
| Antrim |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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Stephen Scarth
(@StephenScarth) reported
from
Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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Em
(@EmGymMum) reported
from
Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Ashleigh Shaw
(@SWAshleigh) reported
from
Ballygowan, Northern Ireland
How do I make a complaint with @O2
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜
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askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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leane reid
(@leannereid1988) reported
from
Castlereagh, Northern Ireland
@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Parit Shah
(@PS_ACE) reported
@O2 recently joined o2 but have limited service in my area so require WiFi calling. Have a new S20 fe 5g bought from Samsung but cannot see the WiFi calling option, need some help. Went through the online chat where they told me I can upgrade in 3 months 😫
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Charlotte Davenport (she/her)
(@daventrop) reported
@BTP @O2 please can you revise the policy for texting 61016? Nowhere on the national rail network does it say there is a charge to use this service. For the first time I have unfortunately needed to text the number, I am shocked that it is a premium rate number. (1/2)
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Abdal Ahmed
(@AbdalAhmed01) reported
@Ofcom it's been over 5 weeks and I've not heard anything from @O2 about my complaint. Their policy is 5 working days. What can be done?
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🦊😷
(@_AndreaUrbanFoX) reported
@O2 Sim u sent doesnt work. Says sim 1 no provisioned or something like that. Do your sims fit in a S21?
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Chad
(@Chad25216451) reported
@O2 Put your hands up…..put your hands up…….put your hands for @O2 …….the worst network provider ever !!! If you want GPRS signal come to @O2……if you want 4G/5G then go to another network
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Chris Berrow
(@DJChrisBerrow) reported
@o2 hi, signal has been terrible around the CM16 area for about 10 days, is there a problem with a mast in the area?
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chathura
(@chathuraUK) reported
@O2 hi ya Trying to buy merlin passes for the family through the offer in the o2 prio, but at the end it is saying that the code is invalid. Can you please help ?
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Larris
(@leeharrisdj) reported
After over 10yrs of loyalty.. @O2 won’t help me with my upgrade and give me a little incentive. UK people what’s your provider and do you recommend, #timetochangemobileprovider
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Chris Berrow
(@DJChrisBerrow) reported
@Jimbobthon @O2 If the problem persists I’ll be looking for a different provider - absolute madness that I had to walk about a mile just to access my emails
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Andrea Meek
(@AndreaMeek1) reported
Heading to the USA soon, @EE are charging me £11.40 to use my phone for 3 weeks (excellent customer service too) @O2 want to charge my husband £126 for the same thing Think someone's #profiteering here #lostacustomer