O2 Outage Report in Belfast, Northern Ireland
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The latest reports from users having issues in Belfast come from postal codes BT9 and BT12.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Belfast, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast, Carrickfergus and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Phone | |
| Carrickfergus |
Phone | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Lisburn |
Phone | |
| Carrickfergus |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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Jackie Johnston
(@TheRealJackieJ) reported
from
Castlereagh, Northern Ireland
@O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.
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Rory Gallagher
(@roryg2009) reported
from
Belfast, Northern Ireland
@o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...
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Christine #StaySafe #SaveLives Watson 💙
(@Watsonmydear) reported
from
Belfast, Northern Ireland
💡 check your Tesco clubcard account - vouchers for restaurants, Denby dining sets & more - I’ve enjoyed 3 course meals for 2 for like £1.13! 💡 check your topcashback account could be £££ for a M&S voucher for example 💡 If @O2 customer make sure you download free priority app
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@O2 Yeah that doesn’t give any way to report an issue or anything not helpful
-
Gareth
(@GarethAJMiller) reported
from
Belfast, Northern Ireland
@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month
-
P Conlon PC
(@PcConlon) reported
from
Belfast, Northern Ireland
@DPDgroup_news @O2 your service is a joke
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Jackie Johnston
(@TheRealJackieJ) reported
from
Belfast, Northern Ireland
@O2 Hi. Can someone help me please? Tried ringing but losing the will with the wait times. Basically placed 3 orders yesterday. 2 have been despatched but 1 hasnt - ms-221212349. Can someone check whats happening?
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timjacko09
(@timjacko09) reported
from
Ballygowan, Northern Ireland
@O2 I’m having problems sorting out the “extra” that came with my recent upgrade. Today is day 28, I need to choose today. Please help asap!
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Christine #StaySafe #SaveLives Watson 💙
(@Watsonmydear) reported
from
Belfast, Northern Ireland
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Liz Cullinane
(@liznangel3) reported
from
Balmoral, Northern Ireland
@EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help
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Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@LauraJ2803 @SarahSherry1 @O2 This is criminal activity I was charged £2 per day by #Three Which is bad enough Truth is like petrol/oil/electric/tv you can't change as they're all at it!
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padraig mc crory
(@padraigmc1988) reported
from
Belfast, Northern Ireland
Is it just me or has @O2 phone signal went to the absolute dogs?
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Whitehead, Northern Ireland
@Jewkneeor @O2 @VodafoneUK Honestly terrible service here I think it’ll be EE or 3 from the look of it when I go to change provider at the end of my contract
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Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
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Bacon From Heaven
(@RunRosyRyanRun) reported
from
Belfast, Northern Ireland
@O2 I won an instant prize from Greggs but no voucher appeared, can you help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Perry Watts
(@Bastythegreat) reported
@FelicityCloake @O2 I had this a couple of years ago, good credit and everything just flat refusal to give me a contract! Tried with 3 and was no issue, no explanation at all...I joined o2 in December and nothing had changed but all went through fine this time!
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Felicity Cloake
(@FelicityCloake) reported
@palfreyman1414 @O2 I did it initially online three weeks ago, and they cancelled the order and told me their customer service team would be in touch (they weren't) - having cancelled my current contract, I then resorted to ringing them, to discover they won't take me on
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xLucyfx
(@xLucyfx) reported
@O2 Hi, I'm not longer a customer with you but I've recently had an email to say you owe me a refund and to provide you with my details. Is this safe and genuine please?
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Nadz Chaudhry
(@NadzChaudhry1) reported
I can’t believe how bad O2’s customer service has got over the years, once upon a time o2 used to be good @O2. I’m left with no network since yesterday due to the customer service’s stupid fault.
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Ravi Nair #FBPE #PerfectPorkPie #JohnsonOut#FBPPR
(@palfreyman1414) reported
@FelicityCloake @O2 ****.
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Haseeb
(@MrHaseebM) reported
Hi @O2 I'm having problems with my new PAYG SIM. Not getting the double data or free credit after topping up
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Name cannot be blank
(@Peteish) reported
@FelicityCloake @O2 Worked in a very good call centre which had pretty good customer service. We'd try to get back to the customer every few minutes if they were on hold. Just to apologise for the wait and if they're happy to keep holding while we looked into their issue.
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Simon John Grant
(@That_Sim) reported
Would appreciate if the signal for @O2 would stop going down every other week in Maidstone. The fact that my phone bill has jumped silly amounts means that I should be given a decent signal in return at the least…You’re close to losing another customer here.
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Felicity Cloake
(@FelicityCloake) reported
Trying to switch mobile provider, but just discovered from a (v nice customer service rep) that @O2 don't want to take me on as a customer - he can't explain it. Anyone else had this? (Am solvent, never missed a payment to current provider in 20 years etc, so bit perplexed)
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Cricketologist
(@AMP86793444) reported
@FelicityCloake @O2 Never heard of anything like this. Can they actually refuse? If so, on what grounds?