O2 Outage Report in Whiteabbey, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Whiteabbey, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Whiteabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Whiteabbey, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast, Carrickfergus, and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
Internet | 12 days ago |
|
Carrickfergus
|
Internet | 13 days ago |
|
Carrickfergus
|
Internet | 18 days ago |
|
Carrickfergus
|
Phone | 20 days ago |
|
Belfast
|
Phone | 26 days ago |
|
Belfast
|
Internet | 1 month ago |
Community Discussion
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O2 Issues Reports Near Whiteabbey, Northern Ireland
Latest outage, problems and issue reports in Whiteabbey and nearby locations:
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Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland@virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.
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askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
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Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Mad Madame Em (@Utter_Dil_Emma) reported from Belfast, Northern IrelandI assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.
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Matt Johnston (@cimota) reported from Knockmore, Northern Ireland@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
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Joel Ferguson (@Deadandgone70) reported from Newtownards, Northern IrelandGlad I’m leaving @O2. Trying to recycle my phone and according to CEX, TescoMobile and Game the small mark on my phone wouldn’t be a problem. But send my phone off and they say they’d give 50% of the value. Jokers like. Even in store they said it wouldn’t be a problem
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Ashleigh Shaw (@SWAshleigh) reported from Ballygowan, Northern IrelandHow do I make a complaint with @O2
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Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern IrelandGreat customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Em (@EmGymMum) reported from Belfast, Northern Ireland@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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leane reid (@leannereid1988) reported from Castlereagh, Northern Ireland@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
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ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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kierankane (@kkanecelt) reported from Belfast, Northern Ireland@o2 is the worst shittiest network I've ever been on in my life
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Stephen Scarth (@StephenScarth) reported from Bangor, Northern Ireland@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Price (@TheChrisPrice) reportedOn Thursday, what I assume was the first SIM arrived after all. I called @O2 and explained - no problem, I was told, she’d set that one up now for me. Just wait 24 hours for it to activate. 24 hours came and went. Still not working.
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Charlie Gough ☁️ (@getofmeland) reported@O2 So I am now without a phone for up to 24 hours? When the website said an hour? Also after doing the sim swap I had signal which last an hour, I got text messages through as well
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Chris Price (@TheChrisPrice) reportedSo on Friday, the second-ordered SIM arrives and my phone is still not working. I call @O2 and they say there appears to be a problem with the first SIM but try the second SIM and wait 24 hours and it should work as they’ve fixed the issues on this one. I hold my breath.
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Confuzed Penguin (@C0nfuzedpenguin) reportedAnyone else struggling to get a contract with @O2 they keep rejecting me because I don't meet some business policy minimum. Credit score is 1 point off excellent. Been a loyal @EE customer for nearly 10 years but work is part of the o2 open scheme so want to change. Baffled
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Bjorkiana Werbenjagermanjensen, PhD (@myoozli) reported@O2 is **** pass it on
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ihatehackney (@londonayerish) reported@O2 what an awful first day with you! Spent 30mins on chat trying to get my PAC code transferred then your customer service cuts off once connected!
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Sharon matthews (@shadesofadult) reported@O2 I want to report @dhlexpressuk because you use them for deliveries and they fail to deliver. They were supposed to deliver a new phone today and lied saying they couldn’t gain access yet my home is a normal semi detached house with a ring doorbell to prove they didn’t turn up
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Stacy Chappelow (@stacychap85) reported@O2 After an absolute faff trying to get my preordered s22 ultra I went to an o2 store and the manager that helped me was absolutely amazing! My phone was delivered to the store but I never received the email to go and collect so its been sent back 1/2
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Sarah Rush (@SarahRush17) reported@O2 Keep being cut off chat and phone number is not working. Simply want to know why you charge me £17.79 month airtime, when your advertised charge on we site for same (more data actually) for £14.99. Dont you want to keep customers and reward loyalty?
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Chef One (@F1_Chef) reportedHi there @O2 i’m overseas so can’t call but need to speak to customer services, can you please send me a message so I can open a case this way?