O2 Outage Report in Whiteabbey, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Whiteabbey, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Whiteabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Whiteabbey, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast, Carrickfergus and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Phone | |
| Carrickfergus |
Phone | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Lisburn |
Phone | |
| Carrickfergus |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Whiteabbey, Northern Ireland
Latest outage, problems and issue reports in Whiteabbey and nearby locations:
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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Gareth
(@GarethAJMiller) reported
from
Belfast, Northern Ireland
@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
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billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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Stephen Scarth
(@StephenScarth) reported
from
Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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Ashleigh Shaw
(@SWAshleigh) reported
from
Ballygowan, Northern Ireland
How do I make a complaint with @O2
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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Liz Cullinane
(@liznangel3) reported
from
Balmoral, Northern Ireland
@EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dev
(@devbaisla833) reported
@O2 I am fed up with the customer service! Was advised to call payments management team and they transferred me to customer service and customer service said it’s not their job. 👏🏾 Is that how you train your team to deal with situation.
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Charlie
(@ComeOnFella_) reported
@O2 I’m just applaud with the service as I haven’t made a mistake but because someone on your end has I’ve now got to go to the post office to return the phone and then wait for the one I originally ordered, so that’ll be 2 months without the phone I ordered, how is that fair?
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Paddy The Baddy
(@theufcbaddy) reported
@O2 ***** dying dogs worst customer service I’ve ever came across in my life I cannot wait to get in a new network away from these thieving pieces of **** 🖕🏻
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CLΔRKE
(@clarkegable) reported
@O2 I am happy to say I will be leaving your terrible and inefficient service in the new year!
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Guardian of the Glucose
(@Colonelblighty) reported
@O2 At the point of order on the 27th. I have just received the sim today and popped it in an old handset temporarily. Only received the usual welcome to our network texts when I turned phone on
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katy franklin 🍉
(@katyfranklinx) reported
@O2 why have I got no data or signal on my phone??? I’m up to date on my bill, done a factory reset, turned airplane mode/mobile data off and back on, did the latest update. Can’t connect to any mobile data or send any texts???
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Ramzan Kadyrov
(@Opthomas1992) reported
@O2 @theufcbaddy He's right. Your customer service is shite. Couldn't use my phone for 2 weeks 14th-30th Dec whilst you completed "upgrade work"...Xmas week..what is wrong with you!?? Had to move to my mums so I could continue to WFH and couldnt ring anyone and you offer me £10 as compo. Insult.
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CLΔRKE
(@clarkegable) reported
@O2 I am happy to say I will be leaving your terrible and inefficient customer service in the new year!
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Charlie
(@ComeOnFella_) reported
@O2 Can you offer me any kind of compensation as I’ve had to jump through hoops just to get something that I ordered. Whenever I’ve upgraded with O2 in the past it’s been really easy so I don’t know why your service has gone down so quickly now?
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Charlie
(@ComeOnFella_) reported
@O2 I’ve already spoken to your customer service team this morning and they stated I’ll have to wait 1-3 working days (but with it being new year this will be longer now) to wait for the returns parcel so I can return the phone and then once that’s done the new one can be sent out.