O2 Outage Report in Dundonald, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Dundonald, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dundonald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (25%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Dundonald, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Phone | |
| Belfast |
Wi-fi | |
| Belfast |
Internet | |
| Belfast |
Total Blackout | |
| Belfast |
Phone | |
| Newtownabbey |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Dundonald, Northern Ireland
Latest outage, problems and issue reports in Dundonald and nearby locations:
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Em
(@EmGymMum) reported
from
Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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Matt Johnston
(@cimota) reported
from
Knockmore, Northern Ireland
@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
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askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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leane reid
(@leannereid1988) reported
from
Castlereagh, Northern Ireland
@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@Aerial_Direct @O2 You play fast and loose with customer records and exploit trust. Shame on @o2 for a blatant breach of customer goodwill.
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜
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Mad Madame Em
(@Utter_Dil_Emma) reported
from
Belfast, Northern Ireland
I assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve been onto your customer services. They refused to tell me how much it would cost to buy out this awful contract. Threatened termination fees from @o2. A retentions team will be in contact. 🙄 My family member *thought* she was with @o2 - misdirection from you of course. 🤮
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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Joel Ferguson
(@Deadandgone70) reported
from
Newtownards, Northern Ireland
Glad I’m leaving @O2. Trying to recycle my phone and according to CEX, TescoMobile and Game the small mark on my phone wouldn’t be a problem. But send my phone off and they say they’d give 50% of the value. Jokers like. Even in store they said it wouldn’t be a problem
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Ashleigh Shaw
(@SWAshleigh) reported
from
Ballygowan, Northern Ireland
How do I make a complaint with @O2
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Todd Morris
(@ToddMorris_) reported
@O2 are a joke.. expecting me to pay around £1000 to pay off my device plans on two phones, when the signal had been horrendous on them both for the last 4 months.. sat on the phone with them for about 45 minutes, only for them to put the phone down.. 🥸🤬
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Kate
(@kwhufcx) reported
Emotionally unstable and a flight risk as it is, let alone now O2 have disconnected my phone from being used because of an issue their end. Starling won’t let me dispute it, so now I’m without a phone. Can you 1v1 and sort this between you? @StarlingBank @O2
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Mark L Thomas
(@Sparkie71) reported
@O2 Phone is iPhone 13. Will try network reset. Thanks.
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nick harrison
(@nickhar50418548) reported
@virginmedia @O2 I’m calling you on average every other day there’s been issues in the tw9 area since beginning of October… every time you call up there’s a pre recorded message.. customer service just talk to you like your stupid and say what can we do ?? It’s a network issue .
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alex thorpe
(@alexthorpe10) reported
@O2 hi I want to book Peter Kay tickets when they go on pre sale Thursday how do I go about booking a wheelchair and carer space with you guys as I’m a customer of yours
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Bald73
(@Mf51645648) reported
@O2 @peterkay_co_uk 02 priority app not loading for a virgin media customer any ideas
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Gavsland
(@Gavsland) reported
App won't let me sign in, keeps saying something went wrong. Uninstalled are reinstalled still the same. Any ideas? @O2 #O2Priority
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🐯
(@jb_marvel) reported
@O2 Two DMs now. I’ve been trying to get this issue sorted since Sat and I’m out the country from Sun so it needs sorting before then. I was reassured that it was when I rang yesterday but it isn’t. Still no response. Yet others replied to having not waited as long as I have.
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Paul Dotter
(@Dotts1805) reported
@O2 and @virginmedia I'm trying to use the O2 Priority app & signing in with my VirginMedia credentials. Then it asks for phone number for authentication token but doesn't accept the number. Reverts to 44xxx format and that doesn't work either!?!? Any ideas??
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John Gibson
(@JohnGib49909576) reported
@virginmedia @O2 Fat chance, ive been waiting for 5 months now, service desk are a joke, passed from pillar to post and there is a massive language barrier and a hugh voice quality while on the phone for 1.5 hours average. Shocking service and no commitment to service. I sighed up for an 18month