O2

O2 Outage Report in Dundonald, Northern Ireland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dundonald, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dundonald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Dundonald, Northern Ireland 04/21/2024 05:25

April 21: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dundonald, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, Newtownabbey and Lisburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Wi-fi
United KingdomBelfast Internet
United KingdomBelfast Total Blackout
United KingdomBelfast Phone
United KingdomNewtownabbey Phone
United KingdomBelfast Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Dundonald, Northern Ireland

Latest outage, problems and issue reports in Dundonald and nearby locations:

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜

  • cimota Matt Johnston (@cimota) reported from Knockmore, Northern Ireland

    @O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏

  • cimota Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    It’s plain that @O2 sell their customer database to any player willing to put up the cash. Which is why the customer ends up targeted by bad players like @aerial_direct preying on ignorance of what a megabyte is.

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    @O2 AirPods and 🎅 is looking after them! Again fantastic service.

  • cimota Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @O2 You don’t get the same experience on @ThreeUK - never get shady third party companies calling. You treat your customers like another product to be sold. It should be criminal. I’m actually disgusted. 🤮

  • BrendanB2 Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland

    @O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).

  • cimota Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct

  • columcoyle Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland

    @angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.

  • Utter_Dil_Emma Mad Madame Em (@Utter_Dil_Emma) reported from Belfast, Northern Ireland

    I assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.

  • leannereid1988 leane reid (@leannereid1988) reported from Castlereagh, Northern Ireland

    @O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)

  • cimota Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @Aerial_Direct @O2 I’ve been onto your customer services. They refused to tell me how much it would cost to buy out this awful contract. Threatened termination fees from @o2. A retentions team will be in contact. 🙄 My family member *thought* she was with @o2 - misdirection from you of course. 🤮

  • EmGymMum Em (@EmGymMum) reported from Belfast, Northern Ireland

    @O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!

  • cimota Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee

  • columcoyle Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland

    @angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!

  • cimota Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.

  • Deadandgone70 Joel Ferguson (@Deadandgone70) reported from Newtownards, Northern Ireland

    Glad I’m leaving @O2. Trying to recycle my phone and according to CEX, TescoMobile and Game the small mark on my phone wouldn’t be a problem. But send my phone off and they say they’d give 50% of the value. Jokers like. Even in store they said it wouldn’t be a problem

  • cimota Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @Aerial_Direct @O2 You play fast and loose with customer records and exploit trust. Shame on @o2 for a blatant breach of customer goodwill.

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!

  • SWAshleigh Ashleigh Shaw (@SWAshleigh) reported from Ballygowan, Northern Ireland

    How do I make a complaint with @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sarah_robbo Sarah Robertson (@sarah_robbo) reported

    @O2 Not really! I don’t understand why it’s SO bad? I’ve done most of the steps. Still only 3G at times and v slow. Also waiting to hear about Volt for my double data?!

  • QBlimey Quentin O’Blimey (@QBlimey) reported

    Surely @O2 have the worst customer service in the world? Or in my case non customer service

  • ginaatinknight Gina Knight (@ginaatinknight) reported

    @O2 have just had the worst experience with O2 tryin to report my phone lost/stolen. Really poor customer service

  • CamillaLatham30 Camilla Sally Louise Latham 🌸 (@CamillaLatham30) reported

    Random question #appleiphone11 does anyone else have problems with brightness changing by itself. Even though I’ve turned off the setting? @O2 @AppleSupport #reallyannoying does it every day and only had the phone not that long.

  • QBlimey Quentin O’Blimey (@QBlimey) reported

    This issue has been going on since Mid September but no response from @o2

  • DSmart_PEteach Dave Smart (@DSmart_PEteach) reported

    @O2 I have an email saying to pick my extra but when I go to do this it leaves me a with a page saying something has gone wrong. I am a new customer. The same when I try and submit my PAC.

  • giuseppecorate1 Giuseppe (@giuseppecorate1) reported

    @O2 hi what's going on with 5g in E7 9DZ postcode? I can hardly get an H as speed. No Internet on my phone and it's been bad for few days.

  • Steltek Michel Meyers (@Steltek) reported

    @O2 What do I do when a customer of yours enters my e-mail address as theirs and I get 11 e-mails from you regarding an account that is not mine? Your live chat is asking me to verify my birth date and billing address. I'm not a customer of yours, how am I supposed to do that?!

  • UKtodayUK the Real Mike 🧊 (@UKtodayUK) reported

    When the lockdown started I had nofurlough and no income for 8-weeks, everybody I have direct debits with etc helped me while I sorted my money out, that is everybody was helpful except for @O2 who said on their website they would help but you could not get thru to them.

  • jamesfarmer27 James Farmer (@jamesfarmer27) reported

    @O2 im fuming utterly fuming. O2 bridge end utter disgrace. Missold SIM card and keep getting cut off from your helpline utter terrible service