O2

O2 Outage Report in Newtownabbey, Northern Ireland

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The latest reports from users having issues in Newtownabbey come from postal codes BT37.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newtownabbey, Northern Ireland 03/20/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newtownabbey, Northern Ireland

The most recent O2 outage reports came from the following cities: Carrickfergus, Belfast and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomCarrickfergus Internet
United KingdomCarrickfergus Phone
United KingdomBelfast Phone
United KingdomBelfast Internet
United KingdomBelfast Phone
United KingdomNewtownabbey Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.

  • thebaldfather Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland

    @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help

  • UberGeekFanboy Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland

    @O2 trying to phone through to return a phone and keep getting cut off? Wtf.

  • GarethAJMiller Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • IanRobinson Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland

    @chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.

  • kkanecelt kierankane (@kkanecelt) reported from Belfast, Northern Ireland

    @o2 is the worst shittiest network I've ever been on in my life

  • padraigmc1988 padraig mc crory (@padraigmc1988) reported from Belfast, Northern Ireland

    Is it just me or has @O2 phone signal went to the absolute dogs?

  • Watsonmydear Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • RunRosyRyanRun Bacon From Heaven (@RunRosyRyanRun) reported from Belfast, Northern Ireland

    @O2 I won an instant prize from Greggs but no voucher appeared, can you help?

  • liznangel3 Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland

    @EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland

    @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

  • apallan ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland

    @Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.

  • salexander835 Stuart A (@salexander835) reported from Holywood, Northern Ireland

    @O2 I can't get logged into my account through the app or via the Web. Is there an issue?

  • catherine271076 Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland

    @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

  • McGuinnessKevin Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

  • billyjatkins billy (@billyjatkins) reported from Belfast, Northern Ireland

    @seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !

  • StephenScarth Stephen Scarth (@StephenScarth) reported from Bangor, Northern Ireland

    @O2 Hi having problems making and receiving phone calls on a IPhone SE #O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jonbentley90 Jon Bentley (@jonbentley90) reported

    Has @virginmedia mobile actually changed from @VodafoneUK to @O2 as its VMNO network following the merger? In an area where I’m used to getting excellent data coverage it’s suddenly become frustratingly dire. Could this possibly be the reason?

  • leeburns35 Lee (@leeburns35) reported

    @ModusDarts180 got an email saying to contact you for confirmation as tickets were not being issued - have done so and no reply? Please help event is tonight @o2 edinburgh

  • tjd19 Timandra Dyer (@tjd19) reported

    @MissWittank @Rozrunsabit @O2 They should compensate you for ZERO service! 😠

  • pixiefan_123 Annalise 🦔 (@pixiefan_123) reported

    @NicholsMarkl @O2 So true. They've still not DM'd me back...I've had CS team laughing down the phone and all sorts.

  • Rozrunsabit RO$ (@Rozrunsabit) reported

    @MissWittank @tjd19 @O2 We found only way to sever a Vodafone contract was to cancel the direct debit as husband couldn’t get through on phone or internet & shops don’t deal with such trivia. Absolutely ridiculous! 😡

  • STUB74294685 STUB (@STUB74294685) reported

    @O2 O2 store manager tried new Sim, which didn't work, he then put my new Sim I to his phone, that didn't work. No wonder the O2 shop manager has a Vodafone sim? He check the O2 coverage said it didn't mention outages, finally there was nothing he could do. Your network is dead!

  • AlexanderAshe Alex Ashe (@AlexanderAshe) reported

    @O2 Is your customer services contact centre open today?

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @MissWittank @matthewnunn1986 @O2 O2 haven’t switched to virgin infrastructure. All I was saying was that Sky has a lower priority on the O2 network. Even though this has nothing to do with your issue, you may have other issues if you switch to Sky due to the lower priority on the network.

  • NicholsMarkl Mark Nichols (@NicholsMarkl) reported

    @pixiefan_123 @O2 "small print"....If they're not fulfilling their side of the contract I'd demand to speak to customer NOservices manager! Escalate it, if they want your business & loyalty and no potential customers to see these public posts they should have a rethink! Don't let @O2 fk u about😡

  • STUB74294685 STUB (@STUB74294685) reported

    @O2 Check account - YES Sim - Replaced it Sim in Store Managers phone - YES still no data. Store manager sent me on my way there was nothing more he could do, none of the store team had O2 mobiles. This is not a local issue, full 4G bars no data Midlands and North Wales same issue!