O2

O2 Outage Report in Newtownabbey, Northern Ireland

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newtownabbey, Northern Ireland 06/01/2025 23:15

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newtownabbey, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Total Blackout
United KingdomBelfast Internet
United KingdomBelfast Total Blackout
United KingdomBelfast Phone
United KingdomBelfast Phone
United KingdomBelfast Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • apallan ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland

    @Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.

  • catherine271076 Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland

    @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

  • liznangel3 Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland

    @EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland

    @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.

  • kkanecelt kierankane (@kkanecelt) reported from Belfast, Northern Ireland

    @o2 is the worst shittiest network I've ever been on in my life

  • McGuinnessKevin Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

  • BrendanB2 Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland

    @O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).

  • billyjatkins billy (@billyjatkins) reported from Belfast, Northern Ireland

    @seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help

  • SWAshleigh Ashleigh Shaw (@SWAshleigh) reported from Ballygowan, Northern Ireland

    How do I make a complaint with @O2

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !

  • salexander835 Stuart A (@salexander835) reported from Holywood, Northern Ireland

    @O2 I can't get logged into my account through the app or via the Web. Is there an issue?

  • UberGeekFanboy Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland

    @O2 trying to phone through to return a phone and keep getting cut off? Wtf.

  • GarethAJMiller Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • IanRobinson Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland

    @chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.

  • thebaldfather Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland

    @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    @O2 AirPods and 🎅 is looking after them! Again fantastic service.

  • AskkeithInfo askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland

    @O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back

  • StephenScarth Stephen Scarth (@StephenScarth) reported from Bangor, Northern Ireland

    @O2 Hi having problems making and receiving phone calls on a IPhone SE #O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • FiveOhOneOh 5 ✪ 1 ✪ (@FiveOhOneOh) reported

    @rachelmcnamee @O2 this phone + plan near to £50 a month and if i was to act out and cancel my debit i get into trouble i swapped from EE hoping service would improve

  • BcfcMaddocks Aaron (@BcfcMaddocks) reported

    @O2 Jingle bells jingle bells jingle all the way. Any chance i can get signal today?

  • bluegaschris chris fear (@bluegaschris) reported

    @O2 O2 your the biggest scam frauds out there I’m actually in a o2 victim support group

  • Magicman_TV Magicman__TV (@Magicman_TV) reported

    @O2 Thanks for the response. But It's been like it for months. Others have complained and got same response. How is this time any different? Can u assure me it is going to be fixed I need phone signal as am in middle of a house sale and a house purchase. Please provide date of fix.

  • foodiechris Chris Hand (@foodiechris) reported

    @O2 every time I go into Corby in Northamptonshire this past 2 weeks there’s no signal, getting frustrating now, are you aware of a problem?

  • jmcomms Jonathan Morris @jmcomms@mastodonapp.uk (@jmcomms) reported

    For the last five months or so I've had an O2 PAYG SIM to do network testing, but it doesn't support 5G, VoLTE or VoWiFi. O2 can't say when this will change (which also means O2 can't give a date to turn off 3G!), which is somewhat disappointing. What's the hold up @O2?

  • cjenscook Chris Cook (@cjenscook) reported

    Hello @O2 Is there any way of contacting you to increase my spend limit? The 8002 number is not working and the chat is busy? Since it's MY spend limit not yours, an increase within YOUR limit should not really require any human input should it?

  • MatDangerDuthie Mat (@MatDangerDuthie) reported

    Seriously, @O2 , your website is terrible. Deal from @UswitchUK, link to O2 site, log in, the get “oops something went wrong”. EVERY TIME! Also, still waiting for a call back from you guys, after being told I’d be called back within 5 working days! 😡🤬

  • bt4lor Brian Taylor (@bt4lor) reported

    @O2 Hello o2 no signal for 3 days now cm9 4bq please give update on what's happening and I take it there will be a refund ? I look forward to hear from you.

  • phorenzik Stu (@phorenzik) reported

    @O2 Just waited over an hour to get through to someone, who immediately put me on hold, then hung up after half an hour. I've dealt with some truly awful companies in my time and you're DEFINITELY up there with the worst. Time for me to ratchet things up