O2 outages and service status in Newtownabbey, Northern Ireland

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Newtownabbey, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, Carrickfergus, and Newtownabbey.

City	Problem Type	Report Time
Belfast	Internet	14 days ago
Carrickfergus	Internet	15 days ago
Carrickfergus	Internet	20 days ago
Carrickfergus	Phone	21 days ago
Belfast	Phone	27 days ago
Belfast	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

• 
  Brendan Bonner (@BrendanB2) reported 3 minutes ago from Belfast, Northern Ireland

  @O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).

• 
  Catherine Dwyer (@catherine271076) reported 4 minutes ago from Jordanstown, Northern Ireland

  @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

• 
  Hugh Pollock (@thebaldfather) reported 4 minutes ago from Belfast, Northern Ireland

  @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

• 
  Gareth Thompson (@gareth_thmpsn) reported 9 minutes ago from Belfast, Northern Ireland

  @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

• 
  DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported 10 minutes ago from Lisburn, Northern Ireland

  @O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month

• 
  Ian Robinson (@IanRobinson) reported 13 minutes ago from Stormont, Northern Ireland

  @chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.

• 
  Jeremy Adams (@JeremyAdamsNI) reported 19 minutes ago from Belfast, Northern Ireland

  Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.

• 
  Stephen Scarth (@StephenScarth) reported 28 minutes ago from Bangor, Northern Ireland

  @O2 Hi having problems making and receiving phone calls on a IPhone SE #O2

• 
  Stuart A (@salexander835) reported 28 minutes ago from Holywood, Northern Ireland

  @O2 I can't get logged into my account through the app or via the Web. Is there an issue?

• 
  billy (@billyjatkins) reported 33 minutes ago from Belfast, Northern Ireland

  @seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol

• 
  DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported 33 minutes ago from Lisburn, Northern Ireland

  @O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !

• 
  kierankane (@kkanecelt) reported 34 minutes ago from Belfast, Northern Ireland

  @o2 is the worst shittiest network I've ever been on in my life

• 
  padraig mc crory (@padraigmc1988) reported 37 minutes ago from Belfast, Northern Ireland

  Is it just me or has @O2 phone signal went to the absolute dogs?

• 
  ANN P V ALLAN (@apallan) reported 41 minutes ago from Belfast, Northern Ireland

  @Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.

• 
  askkeith.info (@AskkeithInfo) reported 44 minutes ago from Castlereagh, Northern Ireland

  @O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back

• 
  Kevin McGuinness (@McGuinnessKevin) reported 45 minutes ago from Belfast, Northern Ireland

  @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

• 
  Liz Cullinane (@liznangel3) reported 46 minutes ago from Balmoral, Northern Ireland

  @EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿

• 
  DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported 46 minutes ago from Lisburn, Northern Ireland

  @O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help

• 
  Fanboy (@UberGeekFanboy) reported 46 minutes ago from Belfast, Northern Ireland

  @O2 trying to phone through to return a phone and keep getting cut off? Wtf.

• 
  Gareth (@GarethAJMiller) reported 50 minutes ago from Belfast, Northern Ireland

  @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chris fear (@bluegaschris) reported 5 minutes ago

  @O2 Not letting people leave their not fit for purpose phone service

• 
  Nicola Gibson (@nicolagibson80) reported 6 minutes ago from Elgin, Scotland

  @O2 I’m wondering if someone can help me with a query

• 
  Benny 'Slim'... YNWA. (@Eb_Merc_Boy69) reported 8 minutes ago

  @O2 are you having ISSUES with your crap network in BN21, 22 & 23 AREAS can't connect to anyone yet again poor company

• 
  Kult Kayleigh (@kult_kayleigh) reported 8 minutes ago

  @O2 I have a billing problem, I've sent you a DM and I'm trying not to freak out. I have bad anxietyyyy =_= Please get back to me as soon as you can! Thanks x

• 
  chloe mcintosh (@Chlomacintosh) reported 9 minutes ago

  @O2 is there a problem with the network? No calls going through nor can I dial out?

• 
  Hatikulli (@hatikulli) reported 10 minutes ago

  @Chlomacintosh @O2 I am having the same problem

• 
  ᴬⁿᵈʸ (@NARLIEHANNI) reported 12 minutes ago

  @O2 hi, I've been trying to get support since around 9:30/10. And nobody's responding to me This is urgent. Please help me

• 
  James Scorer (@JamesScorer) reported 16 minutes ago

  @O2 Complelty unimpressed that o requested to transfer my number when I took a new contract with you last Friday and still not done. Then a 25 min wait on the phone to get it sorted. Great start to my customer journey!

• 
  D (@KI55andTELL) reported 16 minutes ago

  @O2 It says a mast is down. First it said updates on Thursday, now changed to Sunday, so when!?

• 
  Karen G (@TriDorisimo) reported 18 minutes ago

  @O2 took £30 from my o2 account balance and can’t even explain why or what the charges were for without me doing a data subject access request 🫠… I thought if companies took money for a charge they’d have to understand what for - can anyone from #ofcom or @CitizensAdvice help?