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O2 outages and service status in Newtownabbey, Northern Ireland

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Newtownabbey, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 60% Internet (60%)
  • 40% Phone (40%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newtownabbey, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, Carrickfergus, and Newtownabbey.

CityProblem TypeReport Time
Belfast Internet 16 days ago
Carrickfergus Internet 17 days ago
Carrickfergus Internet 22 days ago
Carrickfergus Phone 24 days ago
Belfast Phone 30 days ago
Belfast Internet 1 month ago

Community Discussion

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O2 Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • cimota
    Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    It’s plain that @O2 sell their customer database to any player willing to put up the cash. Which is why the customer ends up targeted by bad players like @aerial_direct preying on ignorance of what a megabyte is.

  • jtoal
    James Toal (@jtoal) reported from Belfast, Northern Ireland

    @O2 Yes of course it is, but not when I needed it last night. It is *invariably* down when I try to use it late at night. I raised this issue a few months ago also.

  • GarethAJMiller
    Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • adammccalden
    Adam McCalden (@adammccalden) reported from Belfast, Northern Ireland

    @virginmedia since my virgin mobile UK signal has been shifted from piggyback Vodafone to @O2 it has been a complete disaster, constant signal dropping, constant WiFi calling cutting. This is before my account has been transferred to O2. Complete and utter rubbish

  • IanRobinson
    Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland

    @chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.

  • columcoyle
    Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland

    @angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄

  • DonnellyWAFC
    Conor Donnelly (@DonnellyWAFC) reported from Belfast, Northern Ireland

    @O2 Good Afternoon, I recently tried to upgrade on line via switch up and it wouldnt let me put my Blue Light Discount on and now I can't access it, Can you kindly help.

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland

    @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

  • IanRobinson
    Ian Robinson (@IanRobinson) reported from Dundonald, Northern Ireland

    Is a cellular Apple Watch looked to the network provider you get it from? I have a Stainless Steel Series 6 that I got from @O2 that I no longer need since I got my Ultra from O2.

  • McGuinnessKevin
    Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

  • timjacko09
    timjacko09 (@timjacko09) reported from Ballygowan, Northern Ireland

    @O2 I’m having problems sorting out the “extra” that came with my recent upgrade. Today is day 28, I need to choose today. Please help asap!

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !

  • rickgwalker
    Richard Walker (@rickgwalker) reported from Whiteabbey, Northern Ireland

    Is @O2 poor for network coverage in the Greater Belfast area?

  • leannereid1988
    leane reid (@leannereid1988) reported from Castlereagh, Northern Ireland

    @O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)

  • ScottD_DJMS
    Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland

    @O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?

  • StephenScarth
    Stephen Scarth (@StephenScarth) reported from Bangor, Northern Ireland

    @O2 Hi having problems making and receiving phone calls on a IPhone SE #O2

  • cimota
    Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee

  • AskkeithInfo
    askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland

    @O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back

  • irishangel84
    Shauna (@irishangel84) reported from Belfast, Northern Ireland

    @O2 Don't care about Peter Kay tickets but I can't even get my Friday Greggs treat 🙈🙈🙈

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeStewart2383
    Lee Stewart (@LeeStewart2383) reported

    @O2 after multiple phone calls to customer services to advise i had been receiving emails and texts stating I owed money when I dont a restriction has been placed on phone and they cant lift the restriction for upto 7 days. @O2 I wouldnt recommend you to anyone these days

  • KatieC_says
    Katie Crombie (@KatieC_says) reported

    Hi @O2 Hi, I emailed my complaint in a week ago tomorrow and there has been no acknowledgement nor reply. Is this usual? I used the complaint review service email address.

  • MrJb43744224
    Mr J (@MrJb43744224) reported

    @Joff_L @O2 Try smarty been with them 3 years 80g £10 and never had a price rise

  • snowy_1982
    Sn✴wy 💬 (@snowy_1982) reported

    @O2 Why is your company so difficult to work with? Your customer service is a joke, you are an embarrassment and you should be ashamed, the mistreatment of my wife I've just heard is abhorrent and you are a bunch of con men.

  • deleteduser2007
    Deleted (@deleteduser2007) reported

    @virginmedia @LutzSchueler @O2 now I’ve got some guy called Dinesh who claims to be a complaints manager who doesn’t understand my complaint at all who is wasting time I asked for your resolutions team to contact me!!!

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    Yet again @O2 your mast is not working! You're a ******* embarrassment of a company, ripping people off because you're not providing the service you are being paid for. Trampy behaviour at it's finest. #evidenceforombudsman

  • jerryduk
    -𝓙𝓮𝓻𝓻𝔂 𝓓𝓪𝓿𝓲𝓼 ☮️3.5% (@jerryduk) reported

    @O2 my classic PAYG SIM appears to have stopped working. It has £13 credit so that's not the issue. Your chat told me to phone O2 from my non functioning SIM.

  • itssamlou_
    🦋 Sam 🦋 (@itssamlou_) reported

    @JeffArnoldX @O2 I’m the same been a loyal customer for 15 years and they can’t offer me a decent sim only contract to stay with them, yet can new customers get offered far better deals and they won’t match it

  • Hey_Judexx
    ✨Hey_Jude ⫩✨ (@Hey_Judexx) reported

    @nikkiwba @O2 I’ve had a problem with them since January. been a customer for ?30? Years. Ordered new phone in Jan. not delivered. They’re charging me for it. Every time I phone I have to go through the whole story. many phone calls. One was 2 hrs and a couple of others for a hour or more

  • OliNewhall
    Oli Newhall (@OliNewhall) reported

    @o2 how come @NASA’s #ArtemisII has better signal than I can get going along the Guildford Bypass are they on @EE!