O2 Outage Report in Newtownabbey, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newtownabbey, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast, Carrickfergus and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Phone | |
| Carrickfergus |
Phone | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Lisburn |
Phone | |
| Carrickfergus |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month
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billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Bacon From Heaven
(@RunRosyRyanRun) reported
from
Belfast, Northern Ireland
@O2 I won an instant prize from Greggs but no voucher appeared, can you help?
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help
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Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Christine #StaySafe #SaveLives Watson 💙
(@Watsonmydear) reported
from
Belfast, Northern Ireland
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Rory Gallagher
(@roryg2009) reported
from
Belfast, Northern Ireland
@o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !
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Stephen Scarth
(@StephenScarth) reported
from
Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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Liz Cullinane
(@liznangel3) reported
from
Balmoral, Northern Ireland
@EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿
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Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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padraig mc crory
(@padraigmc1988) reported
from
Belfast, Northern Ireland
Is it just me or has @O2 phone signal went to the absolute dogs?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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Gareth
(@GarethAJMiller) reported
from
Belfast, Northern Ireland
@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Hathaway
(@NickHathaway90) reported
@O2 Nice to know your highest point of contact is leading the way in poor standards. 3 weeks with no response. Your own complaints code refers to 5 working days. @LutzSchueler
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Claire Louise
(@clairew930) reported
@O2 hey guys, are the latest iPhones locked to o2? I know you can get phones unlocked but wondering if they are locked to a network in the first place
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FullSend
(@FullSen70316301) reported
@O2 They are all thick they can’t speak English and they argue with you and speak to customers like they are dogs and then if they don’t get their way they hang up the phone
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Michael Evans
(@AllaboutME_UK) reported
V Unhappy with @O2 right now: 3 days to wait for a callback for a brand new phone and sim that isn’t working, which I paid an extortionate amount for and in theory I didn’t need to buy. 20+ years a customer. Can you sort this today @O2 ??
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Anne-Marie Holmes
(@amholmes1993) reported
@O2 never had such unhelpful service in the 18 years of being with you. Today at the Trafford centre o2 shop wanted to upgrade my phone and the general attitude was it was too much work and not enough time..1 hour and 40 mins before close. Ended up with no upgrade and walking out
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Guy
(@guynevard) reported
@Telefonica_En @O2 is it normal when there is fraud on your account and customer service team have taken over a month to resolve and it keeps happening.
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FullSend
(@FullSen70316301) reported
@O2 **** company they owe me money and keep telling me lies and then telling stupid dumb Info that don’t make sense
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🇬🇧 Sir Non Chorley. No vax passports
(@johnyev) reported
@O2 I’m busy for the next couple of hours but this is still ongoing and to be honest it’s unacceptable. Never had a problem importing a number between networks before usually takes an hour on the day specified , this is almost 2 days!
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FullSend
(@FullSen70316301) reported
@O2 **** company they will rob you blind absolute wste fo time rude staff
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Catherine Bracken
(@CBrackenArtist) reported
@O2 My 02 network is down. I've missed important calls. Please can you tell me why I can't make or receive calls.