O2 Outage Report in Newtownabbey, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Newtownabbey, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast, Lisburn and Antrim.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone | |
| Belfast |
Wi-fi | |
| Belfast |
Total Blackout | |
| Belfast |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Liz Cullinane
(@liznangel3) reported
from
Balmoral, Northern Ireland
@EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿
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Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help
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Gareth
(@GarethAJMiller) reported
from
Belfast, Northern Ireland
@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
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Stephen Scarth
(@StephenScarth) reported
from
Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !
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Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
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Ashleigh Shaw
(@SWAshleigh) reported
from
Ballygowan, Northern Ireland
How do I make a complaint with @O2
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@Mark29071823) reported
@Louby_Louu @O2 They are a terrible disgusting company block them via the bank they did it to me a few hears ago you won't get anywhere with there customer services there so badly trained it's insane
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Sherwin Clark-Assoon
(@TwoEyedGovernor) reported
from
Manchester, England
As soon as my contracts up @o2 it’ll be the last day you’ll ever get any money from me been with you guys for 10 years and you kick people down when they’re on their knees.
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Stephanie
(@Steph35419631) reported
I’m sorry @O2 but you’ve got some nerve putting prices up when none of your customers seem to get signal. You don’t seem to care at all about how unhappy your customers are! I’ve been with you since I was 13 but it’s time to change
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Jack Morris -!-
(@nuclearmole) reported
For a network that barely ever let's me have a complete phonecall or browse the internet - @O2 sure are good at putting their prices up..... Disgusting.
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rdekanter
(@rjdekanter) reported
@2wheelsnot4 @O2 @Ofcom I don't have such an issue with an RPI increase. It's the plus 3.9% that passes me off (see also rental terms). Basically, it is an automatic 3.9% uplift in profit for doing nothing and punishes loyalty. All it does is inflate away their competitiveness and force people to move
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Farrell
(@farrellray) reported
@2wheelsnot4 @O2 @Ofcom I’ve never understood the standard 3.9% increase. They all do that. It’s like they put that on to much sure the company achieves inflation, even if the economy doesn’t. Legal scam.
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Callum
(@Ca11um23) reported
@O2 my monthly bill is now up.. like everyone else.. but I still can’t use my unlimited data really, doesn’t load anything I have to be on the wifi, Im getting ready to go upgrade but thinking to leave if there is better connectivity out there.. any help?
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Nath
(@NathFerguson) reported
@SophiaaMay @O2 If they cared they would make more capacity on the network, I've had a mast not working 4 2 weeks and even when they do work I get average 2mb data speed and when I complain they either ignore u or fob u off. Once my contract is done I'm off as o2 r the shitest network in the uk
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Scott Winter
(@swinter100) reported
Day 3 of no signal in Richhill, thanks @O2. You get the very odd message through & the one I got through yesterday was to say that my monthly bill will be going up 13%. Paying £65+ for a service that isn’t working, who else would get away with it?
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MafiaBear
(@DKRMartyn) reported
Hi @O2 you asked me to DM you for help sorting out my new account. Which I did. 2 days now without reply... Was hoping for an improvement over Virgin Media, but I guess not