O2

O2 Outage Report in Newtownabbey, Northern Ireland

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The latest reports from users having issues in Newtownabbey come from postal codes BT37.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newtownabbey, Northern Ireland 02/22/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newtownabbey, Northern Ireland

The most recent O2 outage reports came from the following cities: Newtownabbey, Belfast and Kilroot.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewtownabbey Phone
United KingdomBelfast Total Blackout
United KingdomBelfast Phone
United KingdomBelfast Internet
United KingdomBelfast Phone
United KingdomBelfast Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • liznangel3 Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland

    @EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿

  • kkanecelt kierankane (@kkanecelt) reported from Belfast, Northern Ireland

    @o2 is the worst shittiest network I've ever been on in my life

  • SWAshleigh Ashleigh Shaw (@SWAshleigh) reported from Ballygowan, Northern Ireland

    How do I make a complaint with @O2

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland

    @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    @O2 AirPods and 🎅 is looking after them! Again fantastic service.

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help

  • thebaldfather Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland

    @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

  • BrendanB2 Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland

    @O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).

  • apallan ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland

    @Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.

  • StephenScarth Stephen Scarth (@StephenScarth) reported from Bangor, Northern Ireland

    @O2 Hi having problems making and receiving phone calls on a IPhone SE #O2

  • AskkeithInfo askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland

    @O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !

  • billyjatkins billy (@billyjatkins) reported from Belfast, Northern Ireland

    @seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol

  • GarethAJMiller Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • IanRobinson Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland

    @chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.

  • catherine271076 Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland

    @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

  • salexander835 Stuart A (@salexander835) reported from Holywood, Northern Ireland

    @O2 I can't get logged into my account through the app or via the Web. Is there an issue?

  • UberGeekFanboy Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland

    @O2 trying to phone through to return a phone and keep getting cut off? Wtf.

  • McGuinnessKevin Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • thegingerpostie JA Mills (@thegingerpostie) reported

    @O2 you need to sort your service out. The service I’ve had of late has been embarrassing and I’m seriously considering switching provider. Can’t even make or receive calls or connect to apps like WhatsApp this morning.

  • anne8622 Jo (@anne8622) reported

    @O2 Hi how do you speak to a manger the failings of your company had made a significant impact You have broken the terms of our contract and your trying to charge me for your incompetence and errors you have made

  • StavNico StavNico 🇨🇾🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StavNico) reported

    @O2 @JamiesRailTrips I originally got switch up when you could change it whenever you wanted. Then it changed to every 90 days now every 11 months. I'm gonna leave them because other than switch up, O2 have nothing going for them. **** reception and even worse customer service.

  • SarahOCognor Sarita (@SarahOCognor) reported

    @O2 when are you going to fix the mast in Dunstable (Bedfordshire) we have had no signal for a week now!

  • mattjohnson333 Matt Johnson (@mattjohnson333) reported

    Anyone know how to get in contact with @O2 these days? Contract is up and want to go to a sim only deal but Google, o2 app, ChatGPT an even o2s own ai assistant cannot help. Every number I’ve found says not in use when I call.

  • reachdjsparky paul (@reachdjsparky) reported

    @O2 Hi O2 What’s going on with mobile signal in Plymouth and Truro? We’re seeing ongoing coverage and reliability issues. Also, why doesn’t 5G work on a 5G enabled MiFi (data only SIM)? with bolt on Can you clarify coverage ? 📶

  • gbpJMOZ JMOZ (@gbpJMOZ) reported

    @TomTugendhat @O2 It’s awful in NE London and by my work near Westminster. Time for gov intervention? They are failed to provide the service yet billing for it.

  • Russeboy Russ Leighton (@Russeboy) reported

    Hey @O2 this number is on your network and is attempting a scam - pretending to be a child I have: +44 7851 327304. @monzo they want the money sent to one of your accounts. I have the account name.

  • lisahype2009 lisa edwards-hancock (@lisahype2009) reported

    @O2 why can’t I speak to someone English when I’m trying to talk to O2 it’s Indian calling centres and they have no manners I want to talk about too much money coming out of my account but they don’t want to hear me smh appalling service

  • JustJonFPL Jon ✦ (@JustJonFPL) reported

    @davidkerr @O2 Having the same issue