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O2 outages and service status in Newtownabbey, Northern Ireland

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Newtownabbey, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 75% Internet (75%)
  • 25% Phone (25%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newtownabbey, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, Carrickfergus, and Newtownabbey.

CityProblem TypeReport Time
Belfast Internet 18 days ago
Carrickfergus Internet 18 days ago
Carrickfergus Internet 24 days ago
Carrickfergus Phone 25 days ago
Belfast Phone 1 month ago
Belfast Internet 1 month ago

Community Discussion

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O2 Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • TheRealJackieJ
    Jackie Johnston (@TheRealJackieJ) reported from Castlereagh, Northern Ireland

    @O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.

  • Watsonmydear
    Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • TheRealJackieJ
    Jackie Johnston (@TheRealJackieJ) reported from Belfast, Northern Ireland

    @O2 Hi. Can someone help me please? Tried ringing but losing the will with the wait times. Basically placed 3 orders yesterday. 2 have been despatched but 1 hasnt - ms-221212349. Can someone check whats happening?

  • cimota
    Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.

  • egyptian_irish
    Kareem (@egyptian_irish) reported from Kilroot, Northern Ireland

    @O2 Migrating from O2 PM to O2 PAYG has taken 7 days so far, 3 phone calls of over an hour each and teams of people who have no idea what they are doing. Your customer service standards are shockingly poor and your back office processes are terrible. I can't wait to leave you

  • DonnellyWAFC
    Conor Donnelly (@DonnellyWAFC) reported from Belfast, Northern Ireland

    @O2 Good Afternoon, I recently tried to upgrade on line via switch up and it wouldnt let me put my Blue Light Discount on and now I can't access it, Can you kindly help.

  • StephenScarth
    Stephen Scarth (@StephenScarth) reported from Bangor, Northern Ireland

    @O2 Hi having problems making and receiving phone calls on a IPhone SE #O2

  • cimota
    Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee

  • BrendanB2
    Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland

    @O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).

  • IanRobinson
    Ian Robinson (@IanRobinson) reported from Dundonald, Northern Ireland

    Is a cellular Apple Watch looked to the network provider you get it from? I have a Stainless Steel Series 6 that I got from @O2 that I no longer need since I got my Ultra from O2.

  • ScottD_DJMS
    Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland

    @O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?

  • cimota
    Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @Aerial_Direct @O2 You play fast and loose with customer records and exploit trust. Shame on @o2 for a blatant breach of customer goodwill.

  • GarethAJMiller
    Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • thebaldfather
    Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland

    @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

  • SamCamLlamClam
    Samantha G (@SamCamLlamClam) reported from Greenisland, Northern Ireland

    @O2 repeatedly ignored by your dms.. been trying to contact you for days - I am incredibly distressed and humiliated by this treatment. Quick enough to get in contact when you want someone to sign up.. not so much when someone wants to cancel their account. Sort it out.

  • leannereid1988
    leane reid (@leannereid1988) reported from Castlereagh, Northern Ireland

    @O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month

  • AskkeithInfo
    askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland

    @O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back

  • liznangel3
    Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland

    @EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿

  • GeorgeCowan
    Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @O2 is there any way to arrange a call back over Twitter for the fraud team? My mothers been waiting a month now for a call back with her o2 account still locked out, she’s called dozens of times promised call backs and she’s never called she’s still on hold and fraud closes at 6

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @O2 I'm absolutely pissed off with O2 i can't log in to my app as its asking for virgin media login details which I don't have an account with 2 calls to customer services & just a waste of time

  • rowlandjobson
    Rowland J (@rowlandjobson) reported

    @O2 you stopped my service in error and I am in an emergency situation needing ambulance !!!

  • DeeBrow47820756
    Dee Brown (@DeeBrow47820756) reported

    @O2 @happystokey The merger combined O2's mobile network with Virgin Media's broadband business to create a major integrated communications provider in the UK." Must be nice to.earn so much from pensioners. £60 a month for a 2 year old phone.

  • sheldinij
    Sheldini (@sheldinij) reported

    @O2 can I please speak to someone in English? I really need to resolve some issues and add new devices to my account, but I simply can't understand the call handler. Help!

  • robcorb
    Robert Corbishley (@robcorb) reported

    I have to say this: @O2 “customer service” is utter crap.

  • ogallanoby
    Charlie :) (@ogallanoby) reported

    @PaddyWarburton @O2 Broken Britain…

  • julsbvby
    AP. (@julsbvby) reported

    @O2 can I get help. I send this query two days ago and nothing yet. I have dm’d also nothing.

  • TheElectroFox
    ✞ ⛥ ElectroFox ⛥ ✞ (@TheElectroFox) reported

    @Joff_L @O2 They also see fit to charge existing customers upfront costs when trying to upgrade and dont budge on any of it, forcing you to customise your tariff and making it down to £10 as the lowest amount, which then raises the overall cost and then has you dropping down a tariff later.

  • rowlandjobson
    Rowland J (@rowlandjobson) reported

    @O2 you have me on hold for 10 mins while my friend has a seizure !!! You stopped my service !!!!

  • rusonjitsu
    CrazyJay.exe (@rusonjitsu) reported

    @O2 hey O2, I cannot login to my account, no matter what device or browser I use, I get errors, I know my password, I can login via passkey, verification works, I keep getting "too many redirects" or some error about the website configuration. PLS HELP.