O2

O2 Outage Report in Newtownabbey, Northern Ireland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newtownabbey, Northern Ireland 12/03/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newtownabbey, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, Carrickfergus and Lisburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Phone
United KingdomCarrickfergus Phone
United KingdomBelfast Phone
United KingdomBelfast Internet
United KingdomLisburn Phone
United KingdomCarrickfergus Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • McGuinnessKevin Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    @O2 AirPods and 🎅 is looking after them! Again fantastic service.

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.

  • billyjatkins billy (@billyjatkins) reported from Belfast, Northern Ireland

    @seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol

  • kkanecelt kierankane (@kkanecelt) reported from Belfast, Northern Ireland

    @o2 is the worst shittiest network I've ever been on in my life

  • IanRobinson Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland

    @chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.

  • thebaldfather Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland

    @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

  • SWAshleigh Ashleigh Shaw (@SWAshleigh) reported from Ballygowan, Northern Ireland

    How do I make a complaint with @O2

  • salexander835 Stuart A (@salexander835) reported from Holywood, Northern Ireland

    @O2 I can't get logged into my account through the app or via the Web. Is there an issue?

  • UberGeekFanboy Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland

    @O2 trying to phone through to return a phone and keep getting cut off? Wtf.

  • BrendanB2 Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland

    @O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).

  • StephenScarth Stephen Scarth (@StephenScarth) reported from Bangor, Northern Ireland

    @O2 Hi having problems making and receiving phone calls on a IPhone SE #O2

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.

  • catherine271076 Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland

    @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

  • GarethAJMiller Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • liznangel3 Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland

    @EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !

  • AskkeithInfo askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland

    @O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland

    @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

  • apallan ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland

    @Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HanleyTreacy Treacy Hanley (@HanleyTreacy) reported

    @O2 I am on pay as you go. I pay 15 pounds for 15gb of data. However this time, it seems my data ran out after 5gb. Can you fix this for me?

  • Joegreaney Joe Greaney (gray knee) (@Joegreaney) reported

    @O2 Thanks, the tips haven't helped. We don't have wifi. When will the problem with data be sorted?

  • Glazersout79 Glazersout (@Glazersout79) reported

    @McginnisSimon @O2 Same here been down since yesterday

  • weyland76 matt (@weyland76) reported

    @ajmy @O2 I hope I haven't added to it! Just thought the response was quite blunt and a bit rude really for no reason.

  • MeLondon2015 Me (@MeLondon2015) reported

    @O2 tried to speak to sales and after a long wait got cut off. What is the problem with o2 nowadays? You don’t want any business?

  • BackFranks getvaccinatedandwearamask (@BackFranks) reported

    @O2 I need help with my elderly mothers cell phone account in the UK, I’m in US and tried to add a bolt on of data so we can communicate with FaceTime, but it disappeared. It is urgent that we can talk as she is alone and vulnerable, please help?

  • Parky999 ♪Parky♪ YOLO (@Parky999) reported

    @O2 Too late now I never received this and asked for help from you with too many broken promises. I'm a very disappointed customer in both o2 and Samsung. Now even thou I made the claim in time....Samsung will not uphold. 😩

  • Pixii_dust Kelly (@Pixii_dust) reported

    @O2 I have shut it down and restarted and its still doing it.

  • SpookyJelly Miah (@SpookyJelly) reported

    @O2 Hi. Trying to buy new plan. You keep sending texts to verify my account. I can’t receive texts because the network won’t connect to my phone. Hence I’m getting a new phone. Please help???

  • infindigo Jennifer (@infindigo) reported

    @O2 20 mins & counting just trying to get a STAC code to leave #O2. Great way to make sure I NEVER EVER come back.