O2 Outage Report in Newtownabbey, Northern Ireland

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Newtownabbey, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, Carrickfergus, and Newtownabbey.

City	Problem Type	Report Time
Belfast	Internet	9 days ago
Carrickfergus	Internet	10 days ago
Carrickfergus	Internet	15 days ago
Carrickfergus	Phone	16 days ago
Belfast	Phone	22 days ago
Belfast	Internet	29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

• 
  Colum Coyle (@columcoyle) reported 10 minutes ago from Castlereagh, Northern Ireland

  @angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄

• 
  Jeremy Adams (@JeremyAdamsNI) reported 16 minutes ago from Belfast, Northern Ireland

  @O2 AirPods and 🎅 is looking after them! Again fantastic service.

• 
  Matt Johnston (@cimota) reported 17 minutes ago from Lisburn, Northern Ireland

  @Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.

• 
  Colum Coyle (@columcoyle) reported 22 minutes ago from Castlereagh, Northern Ireland

  @angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!

• 
  Mad Madame Em (@Utter_Dil_Emma) reported 24 minutes ago from Belfast, Northern Ireland

  I assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.

• 
  Matt Johnston (@cimota) reported 25 minutes ago from Knockmore, Northern Ireland

  @O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏

• 
  Jeremy Adams (@JeremyAdamsNI) reported 29 minutes ago from Belfast, Northern Ireland

  Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.

• 
  Ashleigh Shaw (@SWAshleigh) reported 30 minutes ago from Ballygowan, Northern Ireland

  How do I make a complaint with @O2

• 
  Joel Ferguson (@Deadandgone70) reported 39 minutes ago from Newtownards, Northern Ireland

  Glad I’m leaving @O2. Trying to recycle my phone and according to CEX, TescoMobile and Game the small mark on my phone wouldn’t be a problem. But send my phone off and they say they’d give 50% of the value. Jokers like. Even in store they said it wouldn’t be a problem

• 
  Brendan Bonner (@BrendanB2) reported 40 minutes ago from Belfast, Northern Ireland

  @O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).

• 
  Matt Johnston (@cimota) reported 40 minutes ago from Lisburn, Northern Ireland

  It’s plain that @O2 sell their customer database to any player willing to put up the cash. Which is why the customer ends up targeted by bad players like @aerial_direct preying on ignorance of what a megabyte is.

• 
  DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported 42 minutes ago from Lisburn, Northern Ireland

  @TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!

• 
  Em (@EmGymMum) reported 43 minutes ago from Belfast, Northern Ireland

  @O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!

• 
  Matt Johnston (@cimota) reported 44 minutes ago from Lisburn, Northern Ireland

  @Aerial_Direct @O2 I’ve been onto your customer services. They refused to tell me how much it would cost to buy out this awful contract. Threatened termination fees from @o2. A retentions team will be in contact. 🙄 My family member *thought* she was with @o2 - misdirection from you of course. 🤮

• 
  Matt Johnston (@cimota) reported 48 minutes ago from Lisburn, Northern Ireland

  @O2 You don’t get the same experience on @ThreeUK - never get shady third party companies calling. You treat your customers like another product to be sold. It should be criminal. I’m actually disgusted. 🤮

• 
  leane reid (@leannereid1988) reported 49 minutes ago from Castlereagh, Northern Ireland

  @O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)

• 
  Matt Johnston (@cimota) reported 50 minutes ago from Lisburn, Northern Ireland

  @Aerial_Direct @O2 You play fast and loose with customer records and exploit trust. Shame on @o2 for a blatant breach of customer goodwill.

• 
  Jason Brown (@Jay_McB) reported 52 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜

• 
  Matt Johnston (@cimota) reported 55 minutes ago from Lisburn, Northern Ireland

  @O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct

• 
  Matt Johnston (@cimota) reported 60 minutes ago from Lisburn, Northern Ireland

  @O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  vincenzo ⚫ (@vinxi67) reported 4 minutes ago

  @NadineDorries @virginmedia @O2 Oh look, another poor work of fiction from Nadine

• 
  Mxdir (@Mxdir) reported 6 minutes ago

  @O2 And also, to pay this £168 - do I pay an "other amount" on my airtime bill, and just put in the bill total of the excess charges please? Don't want to make the incorrect payment & want to get my service back up asap.

• 
  Angela 💙 Wear a Mask 🇪🇺🇬🇧🇮🇪🇫🇷 #JohnsonOut (@EuropeanEnglish) reported 6 minutes ago

  @NadineDorries @virginmedia @O2 Oh, Nadine. Your lies can be found out. Then you'll look even more stupid (if possible).

• 
  Gingerbread McJingles💙 #leftylawyers (@teatimezes) reported 6 minutes ago

  @NadineDorries @virginmedia @O2 Hmmm. Imagine thinking the EU has any control over private companies in a non-Member State. Idiot.

• 
  Bantam Menace #johnsonout 3.5% #weißerose (@neilhwilliams) reported 8 minutes ago

  @BorisJohnson @virginmedia @O2 Commercial enterprises thankfully making it not as bad as it could be, is NOT a good look.

• 
  Losing My Religion (@bwlshanh) reported 13 minutes ago

  @NadineDorries @virginmedia @O2 Wow. So, so stupid...

• 
  Lisa S. (@decorelegantldn) reported 19 minutes ago

  @NadineDorries @virginmedia @O2 This idiot is talking about charges from private companies. Trying to blame the EU for everything and anything they signed up for. Beyond exhausting!

• 
  Rick (@Smickleberry) reported 21 minutes ago

  @O2 Wi-Fi calling would help if Wi-Fi was available. But it’s not. So looks like I’ve got an expensive calculator for the week. Thanks for your help. Will the service actually be improved in the area? Or is this just so you can install 5g? 4g and 3G service is poor for me.

• 
  Gary Bradshaw (@GaryBradshaw3) reported 24 minutes ago

  @BorisJohnson @virginmedia @O2 Damn, wish I'd voted Leave now. I didn't realise I could have retained one benefit I already had. What a fool I am. Well done Boris, this and an extra 2 hours in a pub in June....my hero.

• 
  Jamie (@SidNancy11) reported 24 minutes ago

  @BorisJohnson @virginmedia @O2 That means changing my network... just to get back to where I am.