O2

O2 Outage Report in Newtownabbey, Northern Ireland

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The latest reports from users having issues in Newtownabbey come from postal codes BT37.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newtownabbey, Northern Ireland 03/21/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newtownabbey, Northern Ireland

The most recent O2 outage reports came from the following cities: Carrickfergus, Belfast and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomCarrickfergus Internet
United KingdomCarrickfergus Phone
United KingdomBelfast Phone
United KingdomBelfast Internet
United KingdomBelfast Phone
United KingdomNewtownabbey Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • McGuinnessKevin Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

  • apallan ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland

    @Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.

  • UberGeekFanboy Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland

    @O2 trying to phone through to return a phone and keep getting cut off? Wtf.

  • billyjatkins billy (@billyjatkins) reported from Belfast, Northern Ireland

    @seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol

  • liznangel3 Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland

    @EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    @O2 AirPods and 🎅 is looking after them! Again fantastic service.

  • SWAshleigh Ashleigh Shaw (@SWAshleigh) reported from Ballygowan, Northern Ireland

    How do I make a complaint with @O2

  • catherine271076 Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland

    @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

  • kkanecelt kierankane (@kkanecelt) reported from Belfast, Northern Ireland

    @o2 is the worst shittiest network I've ever been on in my life

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.

  • thebaldfather Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland

    @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.

  • salexander835 Stuart A (@salexander835) reported from Holywood, Northern Ireland

    @O2 I can't get logged into my account through the app or via the Web. Is there an issue?

  • StephenScarth Stephen Scarth (@StephenScarth) reported from Bangor, Northern Ireland

    @O2 Hi having problems making and receiving phone calls on a IPhone SE #O2

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland

    @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !

  • GarethAJMiller Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • BrendanB2 Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland

    @O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).

  • IanRobinson Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland

    @chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.

  • AskkeithInfo askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland

    @O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lravalentino 𝑳𝑹𝑨 𓂀 𝑽𝑨𝑳𝑬𝑵𝑻𝑰𝑵𝑶 (@lravalentino) reported

    @O2 useless, says its “fine”, other o2 users i know have the same issue recently

  • leeh24 lee hunter (@leeh24) reported

    @O2 what is going on with your 5G roll out. You seem to be completely missing out Stafford/stone Staffordshire. It’s poor compared to other networks with 5G available . My contract is up soon will be a shame to switch due to this !!!

  • kscott965 Kevin Scott (@kscott965) reported

    @gyllyjane @O2 Never got any thing like this enjoy

  • Jameshickmott86 deepwoke (@Jameshickmott86) reported

    @O2 Embarrassing that you think that nonsense is a suitable reply. Fact is- il move to another network at this rate. Its been a sub standard service for a while now, and its your equipment thats not up to the job- not weather or whatever else you try to blame

  • MSTKN51868544 MSTKN (@MSTKN51868544) reported

    Hi @O2 i was accepted for a sim only recently. I have bad credit and defaults on my credit file, will i still be able to get a handset in 3-6 months? And would there be a credit check?

  • KeaneJohn69 John (@KeaneJohn69) reported

    @JamieCook1995 @O2 Ah I’m just me. Everybody loves a treat and even better if it’s free. The greggs and Caffè Nero will tell you if it’s still available and you’ve got 20 mins once you’ve requested the QR code to redeem it so do it when at the shop.

  • lislecheever Richard de Lisle (@lislecheever) reported

    Lovely effective customer service from @O2 today 👍👍🙌

  • RogerGoodcopy Roger Goodcopy (@RogerGoodcopy) reported

    @O2 Are you re-instating roaming charges so that we have to leave your network or are you one of the good companies?

  • JayBfact Jay (@JayBfact) reported

    Do you remember the days when you could actually still ring people when you and 3G!!! Now it doesn’t do a damn thing!! @o2 the worst decision I’ve made!

  • OrlaG22 Orla Greene (@OrlaG22) reported

    @O2 Your signal service thing has advised that there is a mast not working in the area. Can you please advise if it will be fixed this evening? Or when it might be sorted? It’s been ongoing since 6.30am this morning