O2 Outage Report in Newtownabbey, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newtownabbey, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast, Carrickfergus and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Phone | |
| Carrickfergus |
Phone | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Lisburn |
Phone | |
| Carrickfergus |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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Ashleigh Shaw
(@SWAshleigh) reported
from
Ballygowan, Northern Ireland
How do I make a complaint with @O2
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Em
(@EmGymMum) reported
from
Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
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leane reid
(@leannereid1988) reported
from
Castlereagh, Northern Ireland
@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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Stephen Scarth
(@StephenScarth) reported
from
Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Leon Pryce
(@leonpryce6) reported
. @O2 please check your in box, i need help with my account and can not get through to anyone to speak to. Thank you
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Victoria Phillips
(@vickyphillips) reported
@O2 trying to use the years and years code throughs the priority app, it’s not letting me use it, have they all been claimed or is there a problem? Thanks
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Bryn
(@brynmeisterx) reported
@O2 I have upgraded my sim only contract today and I am unable to activate my Extra. Can you help?
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Nathan Jarvis
(@MrNJ39) reported
@O2 what number do I call to cancel my cotract within the 14 day cooling off period? Can I do it via email?
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Lynette Cone
(@Lynette_C) reported
@O2 Why do you make it so hard to cancel a contract? The phone isn't mine (but I'm paying the bill) so I can't 'ring from my O2 number' and there doesn't appear to be any other way to do this online.
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Lee Shields
(@LeeShields1101) reported
Hi, @O2 can you please help? I have two bills on my account with you. One for myself and one for my Mum's new SIM. I was told the dates of both bills would come out on my regular date after the first payment. That hasn't been the case. Can you help change that? Thanks
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Steve
(@steve_todd06) reported
@O2 In the last 4 months my signal strength in my house has gone from top class 4g full bars To one bar and sometime E What are you doing in the TS8 9 ?? Been a customer for a very very long time
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Steve Tomlinson
(@SteveT_1983) reported
Cold call “on behalf of @O2” today offering early upgrade. Told them I wasn’t interested. An hour later, 3 emails saying my account had been upgraded. (For over double what I’m currently paying) @O2 cust service very poor in dealing with it. Issue still outstanding.
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Seige
(@chrissmithhf) reported
@O2 you man are **** how can I have signal one day then the next day have no signal in the same spot, what are you lot actually on
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Mark Hunter
(@markhun123) reported
@O2 my mother recieved ENFORCEMENT NOTICES today from yourselves for ONE missed payment which as a loyal customer to yourselves for many years is her first missed payment which she only missed BECAUSE HER HUSBAND DIED......disgusting company