O2 Outage Report in Newtownabbey, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownabbey, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Newtownabbey, Northern Ireland
The most recent O2 outage reports came from the following cities: Carrickfergus, Belfast and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Carrickfergus |
Phone | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Lisburn |
Phone | |
| Carrickfergus |
Total Blackout | |
| Belfast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Newtownabbey and nearby locations:
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@Aerial_Direct @O2 You play fast and loose with customer records and exploit trust. Shame on @o2 for a blatant breach of customer goodwill.
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Ashleigh Shaw
(@SWAshleigh) reported
from
Ballygowan, Northern Ireland
How do I make a complaint with @O2
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Matt Johnston
(@cimota) reported
from
Knockmore, Northern Ireland
@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
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Em
(@EmGymMum) reported
from
Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee
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Mad Madame Em
(@Utter_Dil_Emma) reported
from
Belfast, Northern Ireland
I assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.
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leane reid
(@leannereid1988) reported
from
Castlereagh, Northern Ireland
@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜
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askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve been onto your customer services. They refused to tell me how much it would cost to buy out this awful contract. Threatened termination fees from @o2. A retentions team will be in contact. 🙄 My family member *thought* she was with @o2 - misdirection from you of course. 🤮
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Joel Ferguson
(@Deadandgone70) reported
from
Newtownards, Northern Ireland
Glad I’m leaving @O2. Trying to recycle my phone and according to CEX, TescoMobile and Game the small mark on my phone wouldn’t be a problem. But send my phone off and they say they’d give 50% of the value. Jokers like. Even in store they said it wouldn’t be a problem
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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S1mm1
(@seemagaursajwan) reported
@O2 @virginmedia O2 network is totally dead ?? Can’t access my phone
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Perry Watts
(@Bastythegreat) reported
@FelicityCloake @O2 I had this a couple of years ago, good credit and everything just flat refusal to give me a contract! Tried with 3 and was no issue, no explanation at all...I joined o2 in December and nothing had changed but all went through fine this time!
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Nadz Chaudhry
(@NadzChaudhry1) reported
I can’t believe how bad O2’s customer service has got over the years, once upon a time o2 used to be good @O2. I’m left with no network since yesterday due to the customer service’s stupid fault.
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liam
(@asoiafliam) reported
@O2 Hi, I changed to your network a couple days ago and I’ve had no service from about 10am today. Any help? Thank you
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Mr Tulkinghorn
(@Tulkerinho) reported
@FelicityCloake @O2 Computer said “Marmalade on bacon sandwiches? Obviously a wrong ‘un. Next customer please.”
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Velo Drome
(@velodrome100) reported
@O2 The Caffè Nero offer used to be weekly, with good availability. Now it’s monthly with poor availability. It’s ridiculous to suggest that Greggs is a suitable substitute for coffee. As others have said, I will leave O2 for a network with better coverage at my next renewal.
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Bradley
(@bradders2010) reported
@O2 @SkyHelpTeam how do I report a blackout area? Intermittent connection where I work and not just me having the issue people on o2,sky and Tesco all having slow/dropping out connection despite having 3 bars.
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Bibi
(@Bibi83083982) reported
@OneShotVentures @O2ETHDao Many incubation facility projects focus only on supporting other projects during launch, but can incubators really support these new projects even more?If so, can you tell us how @O2 ETHDao will support new projects after IDO?
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Gail 🇺🇦
(@_AngelLady_) reported
@O2 brilliant service from your customer advisors today, by changing from the partner company I have been with for a few years, I am now saving £797.88 a year on my contract! Way to go!!! #o2 #phone
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Emmie
(@landofemmie) reported
@FelicityCloake @O2 Give them your perfect chicken pie recipe and they will be paying you to be a customer for them! In all seriousness though very bizarre altogether.