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O2

O2 outages and service status in Newtownabbey, Northern Ireland

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Newtownabbey, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newtownabbey, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, and Carrickfergus.

CityProblem TypeReport Time
Belfast Internet 18 days ago
Belfast Internet 2 months ago
Carrickfergus Internet 2 months ago
Carrickfergus Internet 2 months ago
Carrickfergus Phone 2 months ago
Belfast Phone 2 months ago

Community Discussion

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O2 Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • Deadandgone70
    Joel Ferguson (@Deadandgone70) reported from Newtownards, Northern Ireland

    Glad I’m leaving @O2. Trying to recycle my phone and according to CEX, TescoMobile and Game the small mark on my phone wouldn’t be a problem. But send my phone off and they say they’d give 50% of the value. Jokers like. Even in store they said it wouldn’t be a problem

  • catherine271076
    Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland

    @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

  • JeremyAdamsNI
    Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    @O2 AirPods and 🎅 is looking after them! Again fantastic service.

  • IanRobinson
    Ian Robinson (@IanRobinson) reported from Dundonald, Northern Ireland

    Is a cellular Apple Watch looked to the network provider you get it from? I have a Stainless Steel Series 6 that I got from @O2 that I no longer need since I got my Ultra from O2.

  • GeorgeCowan
    Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Whitehead, Northern Ireland

    @Jewkneeor @O2 @VodafoneUK Honestly terrible service here I think it’ll be EE or 3 from the look of it when I go to change provider at the end of my contract

  • jtoal
    James Toal (@jtoal) reported from Belfast, Northern Ireland

    @O2 Yes of course it is, but not when I needed it last night. It is *invariably* down when I try to use it late at night. I raised this issue a few months ago also.

  • JeremyAdamsNI
    Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.

  • cimota
    Matt Johnston (@cimota) reported from Knockmore, Northern Ireland

    @O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏

  • EmGymMum
    Em (@EmGymMum) reported from Belfast, Northern Ireland

    @O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!

  • padraigmc1988
    padraig mc crory (@padraigmc1988) reported from Belfast, Northern Ireland

    Is it just me or has @O2 phone signal went to the absolute dogs?

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !

  • thebaldfather
    Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland

    @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

  • roryg2009
    Rory Gallagher (@roryg2009) reported from Belfast, Northern Ireland

    @o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...

  • SamCamLlamClam
    Samantha G (@SamCamLlamClam) reported from Greenisland, Northern Ireland

    @O2 repeatedly ignored by your dms.. been trying to contact you for days - I am incredibly distressed and humiliated by this treatment. Quick enough to get in contact when you want someone to sign up.. not so much when someone wants to cancel their account. Sort it out.

  • AskkeithInfo
    askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland

    @O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back

  • GarethAJMiller
    Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • Watsonmydear
    Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • egyptian_irish
    Kareem (@egyptian_irish) reported from Kilroot, Northern Ireland

    @O2 Migrating from O2 PM to O2 PAYG has taken 7 days so far, 3 phone calls of over an hour each and teams of people who have no idea what they are doing. Your customer service standards are shockingly poor and your back office processes are terrible. I can't wait to leave you

  • cimota
    Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct

  • rickgwalker
    Richard Walker (@rickgwalker) reported from Whiteabbey, Northern Ireland

    Is @O2 poor for network coverage in the Greater Belfast area?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewAgent1806
    Andrew Morrison🇬🇧 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AndrewAgent1806) reported

    @O2 I wonder if you could help me as I have spent about 5 hours today trying to talk to a person at O2 and all I got was bots. I have lived at my current address for over 6 years, today I got a bill for someone I have never heard of, dated from last year.

  • nathan1harrison
    Nathan Harrison (@nathan1harrison) reported

    @O2 been with for years and this past few weeks your single has been awful, can’t access apps that I need to park, charge the car, really isn’t great service, you say you have teamed up with starlink, honestly you whole system is terrible, think I might be moving providers

  • kbushnell1975
    Kieren Bushnell (@kbushnell1975) reported

    @TheWillEason @O2 Ha. Wouldn't surprise me. They have become the worst company to deal with, they don't give a toss about their customers. Shocking company.

  • smudge90210
    smudge90210 (@smudge90210) reported

    @1stSimona @O2 It’s awful isn’t it

  • rosieridgewell
    Rosie (@rosieridgewell) reported

    @O2 signal has been showing as “E” alllll day. Barely get signal as it is - I pay nearly £40 for my plan yet have to be connected to WiFi to use my phone 👺

  • shakenNstirred
    Andy Wright (@shakenNstirred) reported

    @O2 one of your celltower is out at yo267qf. Been out 24hours affer some repair guys where messing around with it. We live next to it and have no service. Had to come out to post this

  • june21wahoo
    Russ (@june21wahoo) reported

    @1stSimona @O2 They are bloody useless with their crap App...

  • awaismajmal
    hummm (@awaismajmal) reported

    @arokorol @O2 What's your problem?

  • sociedadboy
    mark (@sociedadboy) reported

    @O2 Naw ur bloody useless no point in writimg or emailing any more .just take money even though it was a written cancelation .u dont give a crap

  • cruellascane
    Bel 🩷💜💙 (@cruellascane) reported

    Do you know what I’m actually changing my phone provider because O2 are so expensive and for what… They’ve just raised my phone bill but on top of that their perks are outrageously ****. priority is **** and does not work. @o2 you should do better & so should @axs