O2

O2 Outage Report in Newtownabbey, Northern Ireland

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The latest reports from users having issues in Newtownabbey come from postal codes BT37.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newtownabbey, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newtownabbey, Northern Ireland 03/18/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newtownabbey, Northern Ireland

The most recent O2 outage reports came from the following cities: Carrickfergus, Belfast and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomCarrickfergus Phone
United KingdomBelfast Phone
United KingdomBelfast Internet
United KingdomBelfast Phone
United KingdomNewtownabbey Phone
United KingdomBelfast Total Blackout

Community Discussion

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O2 Issues Reports Near Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Newtownabbey and nearby locations:

  • GarethAJMiller Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • padraigmc1988 padraig mc crory (@padraigmc1988) reported from Belfast, Northern Ireland

    Is it just me or has @O2 phone signal went to the absolute dogs?

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help

  • RunRosyRyanRun Bacon From Heaven (@RunRosyRyanRun) reported from Belfast, Northern Ireland

    @O2 I won an instant prize from Greggs but no voucher appeared, can you help?

  • GeorgeCowan Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Whitehead, Northern Ireland

    @Jewkneeor @O2 @VodafoneUK Honestly terrible service here I think it’ll be EE or 3 from the look of it when I go to change provider at the end of my contract

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month

  • Watsonmydear Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • TheRealJackieJ Jackie Johnston (@TheRealJackieJ) reported from Belfast, Northern Ireland

    @O2 Hi. Can someone help me please? Tried ringing but losing the will with the wait times. Basically placed 3 orders yesterday. 2 have been despatched but 1 hasnt - ms-221212349. Can someone check whats happening?

  • TheRealJackieJ Jackie Johnston (@TheRealJackieJ) reported from Castlereagh, Northern Ireland

    @O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.

  • liznangel3 Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland

    @EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !

  • PcConlon P Conlon PC (@PcConlon) reported from Belfast, Northern Ireland

    @DPDgroup_news @O2 your service is a joke

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @LauraJ2803 @SarahSherry1 @O2 This is criminal activity I was charged £2 per day by #Three Which is bad enough Truth is like petrol/oil/electric/tv you can't change as they're all at it!

  • IanRobinson Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland

    @chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.

  • catherine271076 Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland

    @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.

  • Watsonmydear Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    💡 check your Tesco clubcard account - vouchers for restaurants, Denby dining sets & more - I’ve enjoyed 3 course meals for 2 for like £1.13! 💡 check your topcashback account could be £££ for a M&S voucher for example 💡 If @O2 customer make sure you download free priority app

  • roryg2009 Rory Gallagher (@roryg2009) reported from Belfast, Northern Ireland

    @o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...

  • billyjatkins billy (@billyjatkins) reported from Belfast, Northern Ireland

    @seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol

  • timjacko09 timjacko09 (@timjacko09) reported from Ballygowan, Northern Ireland

    @O2 I’m having problems sorting out the “extra” that came with my recent upgrade. Today is day 28, I need to choose today. Please help asap!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KinzAngels Kinz Angels (@KinzAngels) reported

    @O2 honestly you guys have the most odd customer service team ask them a question and they ask me the same question lol

  • Mobixx Mobix (@Mobixx) reported

    @O2 How do I get in touch with your customer service? You've promised me £10 2 months ago and I've still not received it.

  • craigiesaint simon d martin (@craigiesaint) reported from Perth, Scotland

    @O2 can you tell me why my wife's iPhone watchs data plan has never been active and yet you still expect her to pay for it

  • Paulc2nd Paul Curry (@Paulc2nd) reported

    @O2 Can you help me with something

  • lukescarif beth 🌟 (@lukescarif) reported

    @O2 my signal has been out for a week and now says i won’t have any more updates until friday the 11th. will i get any compensation for this disruption as i am paying money for a service i can’t even get

  • LeeW_78 Lee (@LeeW_78) reported

    @O2 Hi. I’m trying to redeem a theatre code on priority for WICKED but the app hasn’t give me a code. Could you help please?

  • joshmilne94 Josh Milne (@joshmilne94) reported

    @lorrebreaker @SophRicho @O2 I've never had a problem with EE, been with them about 3 or 4 years now

  • mattjones351 Matt (@mattjones351) reported

    @O2 getting dreadful customer service, currently in the US since 05/01, unable to make any outgoing calls to any no. Gone through tech & network support with no solution Would like to get out of my contract as sim doesn’t work but being told I will be charged early exit fee,help!

  • cigicigifx cigicigi (@cigicigifx) reported

    This is my mobile no +447938443978. I topped up 30 £ on February 2nd but i still haven't allowance. @O2 I will be glad if you help.

  • Tractorboy7881 Tractorboy78 (@Tractorboy7881) reported

    @VMO2News @O2 Worse company ever. Lie about tariff & about service, after a month my service still don’t work and I still can’t get access to my o2 account. O2 doesn’t work. Broadband doesn’t work and tv is poor quality when it does load. Had 3 promises of manager call back but never get any.