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O2

O2 Outage Report in Carrickfergus, Northern Ireland

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Carrickfergus come from postal codes BT38 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Carrickfergus, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Carrickfergus, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Carrickfergus, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, Carrickfergus, Newtownabbey, and Larne.

CityProblem TypeReport Time
Belfast Internet 9 days ago
Carrickfergus Internet 10 days ago
Carrickfergus Internet 15 days ago
Carrickfergus Phone 16 days ago
Belfast Phone 22 days ago
Belfast Internet 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Carrickfergus, Northern Ireland

Latest outage, problems and issue reports in Carrickfergus and nearby locations:

  • Watsonmydear
    Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    💡 check your Tesco clubcard account - vouchers for restaurants, Denby dining sets & more - I’ve enjoyed 3 course meals for 2 for like £1.13! 💡 check your topcashback account could be £££ for a M&S voucher for example 💡 If @O2 customer make sure you download free priority app

  • liznangel3
    Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland

    @EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland

    @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

  • IanRobinson
    Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland

    @chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.

  • PcConlon
    P Conlon PC (@PcConlon) reported from Belfast, Northern Ireland

    @DPDgroup_news @O2 your service is a joke

  • GeorgeCowan
    Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @O2 Yeah that doesn’t give any way to report an issue or anything not helpful

  • JeremyAdamsNI
    Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.

  • padraigmc1988
    padraig mc crory (@padraigmc1988) reported from Belfast, Northern Ireland

    Is it just me or has @O2 phone signal went to the absolute dogs?

  • roryg2009
    Rory Gallagher (@roryg2009) reported from Belfast, Northern Ireland

    @o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...

  • salexander835
    Stuart A (@salexander835) reported from Holywood, Northern Ireland

    @O2 I can't get logged into my account through the app or via the Web. Is there an issue?

  • Watsonmydear
    Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • TheRealJackieJ
    Jackie Johnston (@TheRealJackieJ) reported from Belfast, Northern Ireland

    @O2 Hi. Can someone help me please? Tried ringing but losing the will with the wait times. Basically placed 3 orders yesterday. 2 have been despatched but 1 hasnt - ms-221212349. Can someone check whats happening?

  • billyjatkins
    billy (@billyjatkins) reported from Belfast, Northern Ireland

    @seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol

  • TheRealJackieJ
    Jackie Johnston (@TheRealJackieJ) reported from Castlereagh, Northern Ireland

    @O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.

  • McGuinnessKevin
    Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

  • internetsense
    Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @LauraJ2803 @SarahSherry1 @O2 This is criminal activity I was charged £2 per day by #Three Which is bad enough Truth is like petrol/oil/electric/tv you can't change as they're all at it!

  • catherine271076
    Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland

    @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

  • GarethAJMiller
    Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • RunRosyRyanRun
    Bacon From Heaven (@RunRosyRyanRun) reported from Belfast, Northern Ireland

    @O2 I won an instant prize from Greggs but no voucher appeared, can you help?

  • GeorgeCowan
    Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Whitehead, Northern Ireland

    @Jewkneeor @O2 @VodafoneUK Honestly terrible service here I think it’ll be EE or 3 from the look of it when I go to change provider at the end of my contract

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KitchenDiscoMum
    KDM (@KitchenDiscoMum) reported

    Many thanks to the @O2 guru in the shop in Durham. She dug me out of a muddle and gave me a better contract to boot. Excellent customer service.

  • robmc34
    Rob Mc 🏳️‍🌈 (@robmc34) reported

    One thing I won’t miss about living in St. Ives is the extremely poor phone signal from @O2 hopefully when i move I’ll be able to make and receive calls without an issue.

  • bubbleluver6
    natasha brown (@bubbleluver6) reported

    @O2 hi I’ve moved to o2 as I’m a virgin media customer but when I try to login on my o2 it says my account is not activated can you help please?

  • lloyd1990
    Lloyd Parker (@lloyd1990) reported

    @O2 do you compensate people who have network signal issues/no signal when maintenance is being carried out in the area? As this is the situation I'm in atm and it isn't ideal.

  • Agent_Tiro
    Dan (@Agent_Tiro) reported

    @O2 scammers are using your 'sign in with just mobile number' functionality on the website to try and hijack accounts. Had some numpty try to get me to give them the security code you text by offering me 50% off my bill. #CyberSecurity

  • KirstenTElliott
    Kirsten Elliott Swift 🇺🇦 🌻 (@KirstenTElliott) reported

    @O2 @BTCare You've both told me you've been granted to right to up my bill and will be doing so. But OAPs like me were told by @RishiSunak that we didn't deserve the sort of pay rise you've been given. So are you going to offer help to your elderly customers?

  • sonia_g1982
    Sonia G (@sonia_g1982) reported

    @O2 Hi! I’m currently travelling in the US and my eSIM will not work - constantly says no service - I have the international bolt ons, but is there something else that needs to be done? This is the first time I’ve been abroad with this eSIM thank you!

  • 156v6
    Peter Hinitt Esq🍀🇬🇧🇬🇧 #leave #brexit (@156v6) reported

    @tescomobile Hope you're not increasing your prices as much as @O2 are at 7.8% which is disgusting and profiteering par excellence. Disgusting, I will as a new customer of O2, not be staying with them 1min longer than I'm contracted for.

  • PiggyMalone1
    Piggy Malone (@PiggyMalone1) reported

    @O2 I’d like to express my gratitude for the pitifully rubbish service you provide - 3G and even E over much of SW London. Bew-di-ful…💩💩💩

  • sunnybabe4
    sunnybabe4 (@sunnybabe4) reported

    @O2 I have no phone its on emergency calls only