O2 Outage Report in Carrickfergus, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Carrickfergus, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Carrickfergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Carrickfergus, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast and Kilroot.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Carrickfergus, Northern Ireland
Latest outage, problems and issue reports in Carrickfergus and nearby locations:
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
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askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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leane reid
(@leannereid1988) reported
from
Castlereagh, Northern Ireland
@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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Em
(@EmGymMum) reported
from
Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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Stephen Scarth
(@StephenScarth) reported
from
Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
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Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew
(@right_nai) reported
@MattMc_72 @O2 O2 is class never had a single downtime in like 15 years lmfao
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Matt Brooks
(@mattbrooks_UK) reported
@O2 Pointless as taken me until now to get onto the website due to your tech issues and now sold out. Who bunch of wasted time and stress. A negative experience rather than positive. Best I better go and tell the 88yo she isn’t going. Why wasn’t it all working at 10am?
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Nicola Gibson
(@nicolagibson80) reported
@O2 I would like someone help with a query on bill, my phone is being diverted to payment line but I’ve nothing outstanding
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Matt Brooks
(@mattbrooks_UK) reported
@Dani_A_01000011 @O2 Just shows o2 / Ticketmaster weren’t ready and behind in the setup. No respect for peoples time. Terrible CX.
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Luke Marsden
(@LukeAMarsden) reported
from
Oldham, England
@angelak2271 @O2 I've clicked the link they gave me and it said there's a mast nearby that's not working. But it seems to be a problem across the country
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Luke Marsden
(@LukeAMarsden) reported
@dnb81 @O2 I've clicked the link they gave me and it said there's a mast nearby that's not working. But it seems to be a problem across the country
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Julie Ⓥ
(@politicaIicious) reported
@O2 @mikejibson Not impacting a "small amount" of customers, far from it. It's a UK wide network failure.
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chloe mcintosh
(@Chlomacintosh) reported
@O2 @jonpod1 I’m having this problem!!! O2 can you look into this properly please !!!
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JW
(@jonpod1) reported
@O2 is there a problem at the minute? I have signal strength but my phone won’t connect at all when trying to dial out. It just cancels itself. I also don’t get incoming calls. Wondering if this is just me or a wider O2 issue. I’m in Cardiff.
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MICHAEL JIBSON
(@mikejibson) reported
Is @O2 down? I can’t make or receive any calls? Anyone else having this issue or have info?