O2 Outage Report in Carrickfergus, Northern Ireland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Carrickfergus, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Carrickfergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Carrickfergus, Northern Ireland
The most recent O2 outage reports came from the following cities: Larne, Belfast and Kilroot.
| City | Problem Type | Report Time |
|---|---|---|
 Larne |
||
| Belfast |
Internet | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Belfast |
Phone | |
| Belfast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Carrickfergus, Northern Ireland
Latest outage, problems and issue reports in Carrickfergus and nearby locations:
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Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
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padraig mc crory
(@padraigmc1988) reported
from
Belfast, Northern Ireland
Is it just me or has @O2 phone signal went to the absolute dogs?
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Bacon From Heaven
(@RunRosyRyanRun) reported
from
Belfast, Northern Ireland
@O2 I won an instant prize from Greggs but no voucher appeared, can you help?
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Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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Christine #StaySafe #SaveLives Watson 💙
(@Watsonmydear) reported
from
Belfast, Northern Ireland
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Gareth
(@GarethAJMiller) reported
from
Belfast, Northern Ireland
@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
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Stephen Scarth
(@StephenScarth) reported
from
Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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Christine #StaySafe #SaveLives Watson 💙
(@Watsonmydear) reported
from
Belfast, Northern Ireland
💡 check your Tesco clubcard account - vouchers for restaurants, Denby dining sets & more - I’ve enjoyed 3 course meals for 2 for like £1.13! 💡 check your topcashback account could be £££ for a M&S voucher for example 💡 If @O2 customer make sure you download free priority app
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
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Rory Gallagher
(@roryg2009) reported
from
Belfast, Northern Ireland
@o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...
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Liz Cullinane
(@liznangel3) reported
from
Balmoral, Northern Ireland
@EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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P Conlon PC
(@PcConlon) reported
from
Belfast, Northern Ireland
@DPDgroup_news @O2 your service is a joke
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Jackie Johnston
(@TheRealJackieJ) reported
from
Castlereagh, Northern Ireland
@O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chrizzy696
(@Chrizzy696) reported
@O2 I lived at my home address for 12months now and you’re mobile phone signal is horrendous in my area! Even my neighbours who are with yourselves experience very poor signal to. I’m lucky to get 1 bar of signal when I’m at home. I’d like to make a complaint and end my contract
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Ichigo
(@Super_Shaq) reported
LOL @ @O2 service getting noticeably worse in terms of signal but imposing a 17% price increase. Finally time to jump ship
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Joanne
(@JoanneHayleyy) reported
@O2 just tried it and not working
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Joanne
(@JoanneHayleyy) reported
@O2 everything is okay now - just reset network settings and it's fine
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de Lacey
(@deLaceyMusic) reported
@O2 How does "I live internationally, please can I cancel a different way" take over 24 hours to get a reply, which suggests "call us on a +44 number"???
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Jamie Bogle
(@JamieBogleFP) reported
@DavidSpoors @macaz1977 @O2 I was referring to Gosforth as they've had an issue with a mast for a year now. If it wasn't for WiFi calling I'd be stuck.
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Sammy Bentley ✶
(@SAMMMYx) reported
Anyone else giving in with @O2 prices constantly going up especially with the signal/ coverage being worse than ever. Phone provider recommendations please?!
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M_G_BUTT
(@Madamme_Butt) reported
@O2 You are giving me the exact same service as my husband but he pays £10 less? That is not acceptable
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Irreverent
(@_Irreverence_) reported
@O2 could you follow me back so I can dm you please? I'm having a terrible customer journey to say the least and would like your help in reviewing something.
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Cait Heath
(@katier992) reported
@O2 Apologies for the delay, I was at work, but I've sent a message. It's a touch out of order as I've never sent this kind of message before, but hopefully it'll make sense. Thanks :)