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O2

O2 outages and service status in Carrickfergus, Northern Ireland

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Carrickfergus, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 75% Internet (75%)
  • 25% Phone (25%)

The latest reports from users having issues in Carrickfergus come from postal codes BT38 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Carrickfergus, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Carrickfergus, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Carrickfergus, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, Carrickfergus, and Newtownabbey.

CityProblem TypeReport Time
Belfast Internet 21 days ago
Carrickfergus Internet 22 days ago
Carrickfergus Internet 27 days ago
Carrickfergus Phone 29 days ago
Belfast Phone 1 month ago
Belfast Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Carrickfergus, Northern Ireland

Latest outage, problems and issue reports in Carrickfergus and nearby locations:

  • StephenScarth
    Stephen Scarth (@StephenScarth) reported from Bangor, Northern Ireland

    @O2 Hi having problems making and receiving phone calls on a IPhone SE #O2

  • GeorgeCowan
    Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @O2 is there any way to arrange a call back over Twitter for the fraud team? My mothers been waiting a month now for a call back with her o2 account still locked out, she’s called dozens of times promised call backs and she’s never called she’s still on hold and fraud closes at 6

  • GarethAJMiller
    Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • RunRosyRyanRun
    Bacon From Heaven (@RunRosyRyanRun) reported from Belfast, Northern Ireland

    @O2 I won an instant prize from Greggs but no voucher appeared, can you help?

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland

    @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

  • thebaldfather
    Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland

    @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

  • DonnellyWAFC
    Conor Donnelly (@DonnellyWAFC) reported from Belfast, Northern Ireland

    @O2 Good Afternoon, I recently tried to upgrade on line via switch up and it wouldnt let me put my Blue Light Discount on and now I can't access it, Can you kindly help.

  • irishangel84
    Shauna (@irishangel84) reported from Belfast, Northern Ireland

    @O2 Don't care about Peter Kay tickets but I can't even get my Friday Greggs treat 🙈🙈🙈

  • apallan
    ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland

    @Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.

  • ThomasAmnesiac
    Thomas Brownlee (@ThomasAmnesiac) reported from Belfast, Northern Ireland

    Will @O2 ever do anything about signal is Belfast City Centre? 🤔

  • columcoyle
    Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland

    @angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!

  • TheRealJackieJ
    Jackie Johnston (@TheRealJackieJ) reported from Belfast, Northern Ireland

    @O2 Hi. Can someone help me please? Tried ringing but losing the will with the wait times. Basically placed 3 orders yesterday. 2 have been despatched but 1 hasnt - ms-221212349. Can someone check whats happening?

  • GeorgeCowan
    Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Whitehead, Northern Ireland

    @Jewkneeor @O2 @VodafoneUK Honestly terrible service here I think it’ll be EE or 3 from the look of it when I go to change provider at the end of my contract

  • EmGymMum
    Em (@EmGymMum) reported from Belfast, Northern Ireland

    @O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!

  • UberGeekFanboy
    Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland

    @O2 trying to phone through to return a phone and keep getting cut off? Wtf.

  • adammccalden
    Adam McCalden (@adammccalden) reported from Belfast, Northern Ireland

    @virginmedia since my virgin mobile UK signal has been shifted from piggyback Vodafone to @O2 it has been a complete disaster, constant signal dropping, constant WiFi calling cutting. This is before my account has been transferred to O2. Complete and utter rubbish

  • rickgwalker
    Richard Walker (@rickgwalker) reported from Whiteabbey, Northern Ireland

    Is @O2 poor for network coverage in the Greater Belfast area?

  • ScottD_DJMS
    Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland

    @O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?

  • jtoal
    James Toal (@jtoal) reported from Belfast, Northern Ireland

    @O2 Yes of course it is, but not when I needed it last night. It is *invariably* down when I try to use it late at night. I raised this issue a few months ago also.

  • catherine271076
    Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland

    @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • doddy36
    stephen dodd (@doddy36) reported

    @O2 Hi, I’m contacting you on behalf of a friend regarding an O2 insurance repair request. They have reported an issue with their phone, but the claim has not progressed — no return packaging has been sent and the repair has not been accepted.

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE @O2 @O2 whats your sales number please I have contract sim but never use it we are dire customer service so I'm moving to o2 entirely

  • HAHarveyAuthor
    HollyAHarvey Author (@HAHarveyAuthor) reported

    Had to move from @O2 due to terrible local service/not getting texts when they're sent - they've charged me £25 for the privilege of moving to a provider who *will* let me communicate via text. 🙄

  • TheSmoothBooth
    The Smooth Booth 🏳️‍🌈👓❤️ (@TheSmoothBooth) reported

    @JaneEyreAtHeart @O2 Had the same issue? Received a text saying 80% of data used. Same message a week later and 36 hours after that no data. O2 are denying there’s any issue but I know of other people who are losing data overnight when it’s not been used.

  • LaurenDenny2
    Lauren. (@LaurenDenny2) reported

    @O2 my phone number was disconnected on Thursday and was reassured numerous times it would be reconnected within 24 hours. 3 days later and it still isn’t reconnected. I’ve been advised to call 202. How when the network is still disconnected?! Very disappointing service!!!

  • lilith15016
    Lilith Tuylor (@lilith15016) reported

    @O2 You hang up on customers who seek to make a complaint.

  • schellm2012
    mark (@schellm2012) reported

    @O2 trying to get a new esim profile as I have a new handset and can't get through. Been on hold 40 minutes each time for past few days. Live help says they can't help. This is frustrating.

  • t1_diabetic_guy
    Matt (@t1_diabetic_guy) reported

    @O2 any chance you can fix your myo2 app so I can pay my bill?

  • Ash42055
    Rebecca Ashcroft (@Ash42055) reported

    @O2 I can’t believe I have spent over 2 hours in the last 3 days to customer service team to sort out my airtime plan for my new watch which was cancelled by an advisor by accident on Tuesday. Still no answers and still no airtime plan for my watch. Customer service is rubbish.

  • Simmosworl
    Chris Simpson (@Simmosworl) reported

    @O2 @darkclown He can't reply you melts he has no signal...