O2

O2 Outage Report in Carrickfergus, Northern Ireland

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Carrickfergus come from postal codes BT38.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Carrickfergus, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Carrickfergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Carrickfergus, Northern Ireland 11/20/2025 05:55

November 20: Problems at O2

O2 is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Carrickfergus, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast and Carrickfergus.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Phone
United KingdomCarrickfergus Phone
United KingdomBelfast Phone
United KingdomBelfast Internet
United KingdomCarrickfergus Total Blackout
United KingdomBelfast Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Carrickfergus, Northern Ireland

Latest outage, problems and issue reports in Carrickfergus and nearby locations:

  • SamCamLlamClam Samantha G (@SamCamLlamClam) reported from Greenisland, Northern Ireland

    @O2 repeatedly ignored by your dms.. been trying to contact you for days - I am incredibly distressed and humiliated by this treatment. Quick enough to get in contact when you want someone to sign up.. not so much when someone wants to cancel their account. Sort it out.

  • IanRobinson Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland

    @chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.

  • liznangel3 Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland

    @EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿

  • GarethAJMiller Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @LauraJ2803 @SarahSherry1 @O2 This is criminal activity I was charged £2 per day by #Three Which is bad enough Truth is like petrol/oil/electric/tv you can't change as they're all at it!

  • roryg2009 Rory Gallagher (@roryg2009) reported from Belfast, Northern Ireland

    @o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...

  • TheRealJackieJ Jackie Johnston (@TheRealJackieJ) reported from Belfast, Northern Ireland

    @O2 Hi. Can someone help me please? Tried ringing but losing the will with the wait times. Basically placed 3 orders yesterday. 2 have been despatched but 1 hasnt - ms-221212349. Can someone check whats happening?

  • Watsonmydear Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    💡 check your Tesco clubcard account - vouchers for restaurants, Denby dining sets & more - I’ve enjoyed 3 course meals for 2 for like £1.13! 💡 check your topcashback account could be £££ for a M&S voucher for example 💡 If @O2 customer make sure you download free priority app

  • RunRosyRyanRun Bacon From Heaven (@RunRosyRyanRun) reported from Belfast, Northern Ireland

    @O2 I won an instant prize from Greggs but no voucher appeared, can you help?

  • ScottD_DJMS Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland

    @O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?

  • irishangel84 Shauna (@irishangel84) reported from Belfast, Northern Ireland

    @O2 Don't care about Peter Kay tickets but I can't even get my Friday Greggs treat 🙈🙈🙈

  • rickgwalker Richard Walker (@rickgwalker) reported from Whiteabbey, Northern Ireland

    Is @O2 poor for network coverage in the Greater Belfast area?

  • GeorgeCowan Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @O2 Yeah that doesn’t give any way to report an issue or anything not helpful

  • TheRealJackieJ Jackie Johnston (@TheRealJackieJ) reported from Castlereagh, Northern Ireland

    @O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.

  • IanRobinson Ian Robinson (@IanRobinson) reported from Dundonald, Northern Ireland

    Is a cellular Apple Watch looked to the network provider you get it from? I have a Stainless Steel Series 6 that I got from @O2 that I no longer need since I got my Ultra from O2.

  • GeorgeCowan Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Whitehead, Northern Ireland

    @Jewkneeor @O2 @VodafoneUK Honestly terrible service here I think it’ll be EE or 3 from the look of it when I go to change provider at the end of my contract

  • PcConlon P Conlon PC (@PcConlon) reported from Belfast, Northern Ireland

    @DPDgroup_news @O2 your service is a joke

  • padraigmc1988 padraig mc crory (@padraigmc1988) reported from Belfast, Northern Ireland

    Is it just me or has @O2 phone signal went to the absolute dogs?

  • Watsonmydear Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Gracefa78331521 Graceface (@Gracefa78331521) reported

    @O2 Hello, I successfully obtained an O2 Priority code for half-price theatre tokens this morning. When I add the promo code at checkout, it says "sorry the promotion code you entered is not active". Please help, thanks!

  • Ciaramorganx1 Ciaramorganx (@Ciaramorganx1) reported

    @O2 @steff_titch88 Seriously @O2? You'll respond to a tweet about a free hot drink but not my messages about my order? Appalling service from you. Respond to my dm please.

  • smileski78 Garry Watson (@smileski78) reported

    @virginmedia @O2 @itvtakeaway Still not able to sign in to my account, literally a joke of a company.

  • mwildsmith1989 Matthew Wildsmith (@mwildsmith1989) reported

    @O2 Your staff in the @OxfordStreetW1 store have severe attitude problems and appalling manners. Maybe give the jobs to people who actually want to be there.

  • Organicfoodman cryptobroughies (@Organicfoodman) reported

    @O2 Well I been waiting since wednesday for a call back. I have lost my number and cannot access my finances because of a mistake by virgin and your inability to speak to me. Disgraceful service.

  • Organicfoodman cryptobroughies (@Organicfoodman) reported

    @O2 What terrible customer service, requested a call back last wednesday was told a customer care manager would call 24-48 hours but they did not. Asked again on friday once again 24-48 hours now monday and still no call back. What a joke!

  • chloe58834923 chloe (@chloe58834923) reported

    @O2 sorry but essential work in the area ‘should’ be back to normal by Sunday TENTH April?? How is that good enough a whole week without signal/texts/data

  • caringgranny69 tracy (@caringgranny69) reported

    @O2 been an o2 customer for year n a half now . Been getting messages saying phone going to be restricted blah blah blah cos of a 32.42 amount .last Nov Been in touch with my bank and to the 2nd can tell me what time . Date n how much and to whom . O2 won't listen or help

  • BenCarr66105484 Ben Carr (@BenCarr66105484) reported

    @O2 hi 02 my code is not working please help?

  • ianpegg Ian Pegg (@ianpegg) reported

    @O2 Ah, okay! I've already requested the port and received confirmation it will happen tomorrow. As I understand it then, I won't need to do a SIM swap at all? Will my Vodafone service automatically be cancelled once the number has ported?