O2

O2 Outage Report in Carrickfergus, Northern Ireland

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The latest reports from users having issues in Carrickfergus come from postal codes BT38.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Carrickfergus, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Carrickfergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Carrickfergus, Northern Ireland 11/08/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Carrickfergus, Northern Ireland

The most recent O2 outage reports came from the following cities: Carrickfergus and Belfast.

Loading map, please wait...
City Problem Type Report Time
United KingdomCarrickfergus Phone
United KingdomBelfast Phone
United KingdomBelfast Internet
United KingdomCarrickfergus Total Blackout
United KingdomBelfast Phone
United KingdomBelfast Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Carrickfergus, Northern Ireland

Latest outage, problems and issue reports in Carrickfergus and nearby locations:

  • roryg2009 Rory Gallagher (@roryg2009) reported from Belfast, Northern Ireland

    @o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...

  • billyjatkins billy (@billyjatkins) reported from Belfast, Northern Ireland

    @seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol

  • ScottD_DJMS Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland

    @O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @LauraJ2803 @SarahSherry1 @O2 This is criminal activity I was charged £2 per day by #Three Which is bad enough Truth is like petrol/oil/electric/tv you can't change as they're all at it!

  • PcConlon P Conlon PC (@PcConlon) reported from Belfast, Northern Ireland

    @DPDgroup_news @O2 your service is a joke

  • TheRealJackieJ Jackie Johnston (@TheRealJackieJ) reported from Belfast, Northern Ireland

    @O2 Hi. Can someone help me please? Tried ringing but losing the will with the wait times. Basically placed 3 orders yesterday. 2 have been despatched but 1 hasnt - ms-221212349. Can someone check whats happening?

  • McGuinnessKevin Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

  • Watsonmydear Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    💡 check your Tesco clubcard account - vouchers for restaurants, Denby dining sets & more - I’ve enjoyed 3 course meals for 2 for like £1.13! 💡 check your topcashback account could be £££ for a M&S voucher for example 💡 If @O2 customer make sure you download free priority app

  • padraigmc1988 padraig mc crory (@padraigmc1988) reported from Belfast, Northern Ireland

    Is it just me or has @O2 phone signal went to the absolute dogs?

  • GarethAJMiller Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • GeorgeCowan Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @O2 Yeah that doesn’t give any way to report an issue or anything not helpful

  • salexander835 Stuart A (@salexander835) reported from Holywood, Northern Ireland

    @O2 I can't get logged into my account through the app or via the Web. Is there an issue?

  • liznangel3 Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland

    @EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿

  • GeorgeCowan Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Whitehead, Northern Ireland

    @Jewkneeor @O2 @VodafoneUK Honestly terrible service here I think it’ll be EE or 3 from the look of it when I go to change provider at the end of my contract

  • Watsonmydear Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • RunRosyRyanRun Bacon From Heaven (@RunRosyRyanRun) reported from Belfast, Northern Ireland

    @O2 I won an instant prize from Greggs but no voucher appeared, can you help?

  • IanRobinson Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland

    @chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.

  • catherine271076 Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland

    @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

  • TheRealJackieJ Jackie Johnston (@TheRealJackieJ) reported from Castlereagh, Northern Ireland

    @O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sheritzy Sherri (@sheritzy) reported

    I've been paying my @O2 bill for the last month and not even had the phone. Essentially paying for nothing. It took them a month to sort the claim and then I get a used phone. I might as well have gone down to @Cex and bought one from there. It would have been cheaper too!

  • Danny2723 Dan Clarke (@Danny2723) reported

    @O2 why is the network signal in and around the wigan area shocking ??? Sort it out yeah !!!

  • KatieLouiseGunn 𝖪𝖺𝗍𝗂𝖾 (@KatieLouiseGunn) reported from Saint Annes on the Sea, England

    @O2 I’ve direct messaged screenshots, can you look into this? I’ve never had problems in the past.

  • s9pke Handy Hunks (@s9pke) reported

    @O2 Thanks for your response I bought myself out of 2 x contracts and cancelled a 3rd with 02 today. Worst customer experience ever

  • Sy_Taylor Simon Taylor⚽ (@Sy_Taylor) reported

    @O2 hi all my family’s calls and internet have been shocking in Horwich area for the last 24 hours. It’s showing a full signal and 4G but constantly keeps cutting off. Any ideas?

  • RhiannonBidwell R B (@RhiannonBidwell) reported

    @O2 I need you to change my settings urgently! You’ve turned off 4g and I have no signal! I need to be contactable asap!!!!

  • Klummster Callum McCutcheon (@Klummster) reported

    @O2 any idea when service will be back up in DH2? There’s been no signal since 7am this morning.

  • UbuntuBhoy Gary Weldon (@UbuntuBhoy) reported from Glasgow, Scotland

    Trying to switch a number from an @O2 account to a new @O2 account in my daughter's name is proving impossible. Have the PAC so you would imagine it would be straightforward, but no, it's seems transferring within the network makes things harder. 3 days on and nothing.

  • thegreatmelmo melvin (@thegreatmelmo) reported

    @O2 when are you going to fix the signal in my area (E15 3PW)? It's been a week now and the data speed is acceptable. 😠

  • GeeksWithWings Geeks With Wings (@GeeksWithWings) reported

    @O2 network gone down in County Durham area, rely on signal and internet for my business, when will this be sorted?