O2 outages and service status in Carrickfergus, Northern Ireland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- O2 generated 0 outage signals in the last 24 hours around Carrickfergus, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Carrickfergus, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Carrickfergus, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 24: Problems at O2
O2 is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Carrickfergus, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 month ago |
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TV | 1 month ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Wi-fi | 2 months ago |
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Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Carrickfergus, Northern Ireland
Latest outage, problems and issue reports in Carrickfergus and nearby locations:
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Thomas Brownlee (@ThomasAmnesiac) reported from Belfast, Northern IrelandWill @O2 ever do anything about signal is Belfast City Centre? 🤔
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Bacon From Heaven (@RunRosyRyanRun) reported from Belfast, Northern Ireland@O2 I won an instant prize from Greggs but no voucher appeared, can you help?
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Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland@O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?
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Em (@EmGymMum) reported from Belfast, Northern Ireland@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern IrelandKudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
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Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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Joel Ferguson (@Deadandgone70) reported from Newtownards, Northern IrelandGlad I’m leaving @O2. Trying to recycle my phone and according to CEX, TescoMobile and Game the small mark on my phone wouldn’t be a problem. But send my phone off and they say they’d give 50% of the value. Jokers like. Even in store they said it wouldn’t be a problem
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Kareem (@egyptian_irish) reported from Kilroot, Northern Ireland@O2 Migrating from O2 PM to O2 PAYG has taken 7 days so far, 3 phone calls of over an hour each and teams of people who have no idea what they are doing. Your customer service standards are shockingly poor and your back office processes are terrible. I can't wait to leave you
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Britishgamerni 🇬🇧🏳️🌈 (@GeorgeCowan) reported from Whitehead, Northern Ireland@Jewkneeor @O2 @VodafoneUK Honestly terrible service here I think it’ll be EE or 3 from the look of it when I go to change provider at the end of my contract
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kierankane (@kkanecelt) reported from Belfast, Northern Ireland@o2 is the worst shittiest network I've ever been on in my life
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Mad Madame Em (@Utter_Dil_Emma) reported from Belfast, Northern IrelandI assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.
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Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland@EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern IrelandGreat customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Conor Donnelly (@DonnellyWAFC) reported from Belfast, Northern Ireland@O2 Good Afternoon, I recently tried to upgrade on line via switch up and it wouldnt let me put my Blue Light Discount on and now I can't access it, Can you kindly help.
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Britishgamerni 🇬🇧🏳️🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland@O2 is there any way to arrange a call back over Twitter for the fraud team? My mothers been waiting a month now for a call back with her o2 account still locked out, she’s called dozens of times promised call backs and she’s never called she’s still on hold and fraud closes at 6
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Britishgamerni 🇬🇧🏳️🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland@O2 Yeah that doesn’t give any way to report an issue or anything not helpful
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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FINGERSJOHN✌ (@jnafr) reportedB43 Birmimgham Can you sort out bad internet connection pleaze? @ThreeUKSupport @VodafoneUK ....................... @O2 is fine.
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Andrew (@NearlyOver40) reported@O2 @ee Does O2 have problems in GL51? My iPhone 13 shows 5G and 4 bars but NOTHING works (e.g. X, WhatsApp). My wife’s EE iPhone 13 works perfectly there … comments/advice please.
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paul st peter (@paulstpeter2) reported@O2 I’ve had a phone reset new sim the lot it’s clearly not working as a network
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Alex (@challo_drfc) reported@O2 has got to have the worst signal coverage in England
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Skimo (@SkimoBeats) reported@O2 I struggle to accept that you don't know about this issue already. It's been over a week now. I moved to O2 from 3, because I thought your service was better. I'm quickly finding out, sadly, it's no different.
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Steve Winterburn ❤️ 💛 (@SWinterburn) reported@EnglandRugby @O2 Dear Steve Borewick, JVP is not an international 9, he is far too slow and indecisive, Mitchell is far far quicker and better. Thank you for your attention in this matter.
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Ellen Groves (@Ellengroves) reported@O2 hi, I’m trying to get something sorted on my account but every time I try to submit the issue it says please try later. Can you help?
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Al. 🐝🚒🏴 (@technical2626) reported@O2 a freeing of mine was sold a phone from your shop in bury a few mths ago but has had problems with it time and time again eventually going bk to o2 in Trafford centre to have it looked at only to find there is no record of this phone anywhere in records . Police investig
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Zero (@zeero_cs) reportedneed help with my account because your service is bad @O2
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Nicole Gallagher (@Ng1x) reported@O2 sent me to Apple for a diagnosis. Apple confirmed a faulty logic board and dangerous overheating, recommending a replacement. O2 now want to send it away for their own diagnosis, leaving me without a phone. No resolution, no escalation, and ignoring the Consumer Rights Act.