O2

O2 Outage Report in Carrickfergus, Northern Ireland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Carrickfergus come from postal codes BT38.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Carrickfergus, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Carrickfergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Carrickfergus, Northern Ireland 03/31/2026 08:05

March 31: Problems at O2

O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Carrickfergus, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, Carrickfergus, Newtownabbey and Larne.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomCarrickfergus Internet
United KingdomCarrickfergus Internet
United KingdomCarrickfergus Phone
United KingdomBelfast Phone
United KingdomBelfast Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Carrickfergus, Northern Ireland

Latest outage, problems and issue reports in Carrickfergus and nearby locations:

  • billyjatkins billy (@billyjatkins) reported from Belfast, Northern Ireland

    @seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol

  • padraigmc1988 padraig mc crory (@padraigmc1988) reported from Belfast, Northern Ireland

    Is it just me or has @O2 phone signal went to the absolute dogs?

  • TheRealJackieJ Jackie Johnston (@TheRealJackieJ) reported from Belfast, Northern Ireland

    @O2 Hi. Can someone help me please? Tried ringing but losing the will with the wait times. Basically placed 3 orders yesterday. 2 have been despatched but 1 hasnt - ms-221212349. Can someone check whats happening?

  • RunRosyRyanRun Bacon From Heaven (@RunRosyRyanRun) reported from Belfast, Northern Ireland

    @O2 I won an instant prize from Greggs but no voucher appeared, can you help?

  • catherine271076 Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland

    @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

  • TheRealJackieJ Jackie Johnston (@TheRealJackieJ) reported from Castlereagh, Northern Ireland

    @O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @LauraJ2803 @SarahSherry1 @O2 This is criminal activity I was charged £2 per day by #Three Which is bad enough Truth is like petrol/oil/electric/tv you can't change as they're all at it!

  • ScottD_DJMS Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland

    @O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?

  • Watsonmydear Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    💡 check your Tesco clubcard account - vouchers for restaurants, Denby dining sets & more - I’ve enjoyed 3 course meals for 2 for like £1.13! 💡 check your topcashback account could be £££ for a M&S voucher for example 💡 If @O2 customer make sure you download free priority app

  • IanRobinson Ian Robinson (@IanRobinson) reported from Dundonald, Northern Ireland

    Is a cellular Apple Watch looked to the network provider you get it from? I have a Stainless Steel Series 6 that I got from @O2 that I no longer need since I got my Ultra from O2.

  • IanRobinson Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland

    @chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.

  • GeorgeCowan Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Whitehead, Northern Ireland

    @Jewkneeor @O2 @VodafoneUK Honestly terrible service here I think it’ll be EE or 3 from the look of it when I go to change provider at the end of my contract

  • GarethAJMiller Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • Watsonmydear Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • roryg2009 Rory Gallagher (@roryg2009) reported from Belfast, Northern Ireland

    @o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...

  • PcConlon P Conlon PC (@PcConlon) reported from Belfast, Northern Ireland

    @DPDgroup_news @O2 your service is a joke

  • GeorgeCowan Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @O2 Yeah that doesn’t give any way to report an issue or anything not helpful

  • liznangel3 Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland

    @EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿

  • McGuinnessKevin Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LeighPankhurst1 Leigh Pankhurst Fella 🇬🇧🇺🇦🇵🇸 (@LeighPankhurst1) reported

    @O2 Why? It's ****. None of the apps size correctly and the battery life sucks.

  • ptpmultitrades ⚒ PTP Multi-Trades ⚒ (@ptpmultitrades) reported

    @O2 I finally received phone today, for 1 it was not signed for, also it was left hanging out our letter box a 1000 pound phone could of been stolen absolutely disgusting service the whole process of waiting over 3 weeks and now this really wish I had not bothered!!!! 😡😡

  • Dreamli90001312 Dreamlife (@Dreamli90001312) reported

    @O2 The people of the world, we the people of Iran are in the captivity of the Iranian regime. The American and European governments condemn the Iranian regime on the surface, but support them because of cheap oil. Ask your governments not to help the Iranian regime #mahsaamini

  • YOMAISAH . (@YOMAISAH) reported

    @O2 loyal customer of nearly a decade - unaware four calls I made last night to fix issues with a flight to reach US for a funeral were outside my ‘unlimited calls’ package. And now landed with a bill of £435?! In total, total shock!

  • liamrun Liam McCabe (@liamrun) reported

    I don't know how good or bad @O2's customer service is because I cannot engage with it as it is constantly busy #pleasetrylater #hopeless

  • TheBooWho M.A.G.S (@TheBooWho) reported

    @O2 Are the absolute worst company. Charging for data while abroad and not actually using any!! Terrible service.

  • KySmith12345 Ky Smith (@KySmith12345) reported

    @O2 Sorry for the late reply I was just wondering how it works with the payment I put down for a phone a few month ago and getting the money back?

  • OakdinClinic Oakdin Clinic (@OakdinClinic) reported

    @O2 there is a mast down in my area which means my signal drops on all my calls- (for the last week) a customer service agent said today that the date for this to be fixed by is 28th October!. I can’t get any compensation until it’s resolved and there’s no way to escalate!

  • Anthonylexton Anthony Alex (@Anthonylexton) reported

    @GemimaMoomin @O2 I got the 14pro Max. EE quoted £83 a month. Just get the phone from Apple and then a sim only deal. Got the pro max down to £60 a month with sim only deal as well. My Partner is paying the same for IPhone 12 on a worse sim plan because she got both phone and sim from EE

  • gg_amy Amy pearce (@gg_amy) reported

    @O2 Are there any managers in your business please?????? Some bright spark has deactivated my sim after I asked for an E sim. Customer services can’t help because they are trying to send text codes to a deactivated sim. I am now left with no phone due to their incompetence HELP!!