O2 Outage Report in Carrickfergus, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Carrickfergus, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Carrickfergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Carrickfergus, Northern Ireland
The most recent O2 outage reports came from the following cities: Larne, Belfast and Kilroot.
| City | Problem Type | Report Time |
|---|---|---|
 Larne |
Phone | |
| Larne |
||
| Belfast |
Internet | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Belfast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Carrickfergus, Northern Ireland
Latest outage, problems and issue reports in Carrickfergus and nearby locations:
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Gareth
(@GarethAJMiller) reported
from
Belfast, Northern Ireland
@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
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Liz Cullinane
(@liznangel3) reported
from
Balmoral, Northern Ireland
@EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿
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Jackie Johnston
(@TheRealJackieJ) reported
from
Castlereagh, Northern Ireland
@O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@O2 Yeah that doesn’t give any way to report an issue or anything not helpful
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Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Whitehead, Northern Ireland
@Jewkneeor @O2 @VodafoneUK Honestly terrible service here I think it’ll be EE or 3 from the look of it when I go to change provider at the end of my contract
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Bacon From Heaven
(@RunRosyRyanRun) reported
from
Belfast, Northern Ireland
@O2 I won an instant prize from Greggs but no voucher appeared, can you help?
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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Christine #StaySafe #SaveLives Watson 💙
(@Watsonmydear) reported
from
Belfast, Northern Ireland
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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P Conlon PC
(@PcConlon) reported
from
Belfast, Northern Ireland
@DPDgroup_news @O2 your service is a joke
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Christine #StaySafe #SaveLives Watson 💙
(@Watsonmydear) reported
from
Belfast, Northern Ireland
💡 check your Tesco clubcard account - vouchers for restaurants, Denby dining sets & more - I’ve enjoyed 3 course meals for 2 for like £1.13! 💡 check your topcashback account could be £££ for a M&S voucher for example 💡 If @O2 customer make sure you download free priority app
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padraig mc crory
(@padraigmc1988) reported
from
Belfast, Northern Ireland
Is it just me or has @O2 phone signal went to the absolute dogs?
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billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
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Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
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Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@LauraJ2803 @SarahSherry1 @O2 This is criminal activity I was charged £2 per day by #Three Which is bad enough Truth is like petrol/oil/electric/tv you can't change as they're all at it!
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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Jackie Johnston
(@TheRealJackieJ) reported
from
Belfast, Northern Ireland
@O2 Hi. Can someone help me please? Tried ringing but losing the will with the wait times. Basically placed 3 orders yesterday. 2 have been despatched but 1 hasnt - ms-221212349. Can someone check whats happening?
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Rory Gallagher
(@roryg2009) reported
from
Belfast, Northern Ireland
@o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Timothy Murphy
(@tjwmurphy) reported
@O2 There's a serious problem with messages sent to people from 2 different phones and being received from different numbers in a different country. I've been on 2 chats online now for over 350 minutes in total and we've got nowhere because there is not 'technical network' expertise.
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Amish Kapoor
(@akapoo11) reported
@O2 could someone tell me how to call customer service at o2, as I don’t see any option on your main menu to connect to customer service ?
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Aaron
(@Aaron_787) reported
Literally the WORST experience upgrading with @O2. I wish I hadn’t bothered now. 5 days later and my phone which I’m paying for and unable to use is just going hub to hub with the delivery provider. Nobody can tell me why or give a reason. Disappointed doesn’t even come close 😩
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Vix
(@Darkfearytales) reported
@O2 I spoke to two advisors in customer service and also the insurance department? I was on the call for 45 minutes?
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Mizan ThePoet
(@MizanThePoet) reported
OK that is it, I HAVE HAD ENOUGH OF THIS CRAP!!! Ever since upgrading to @O2 I have had issues with calls in my area (Harrow). I have just gotten off a call and the line was really bad, I am trying to call my house & its not going through. I am stressed! I want compensation!!
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Ian Brooks
(@irbrooks1) reported
@O2 Hi thanks for the help. Phoned customer services and they think my Sims age is the problem. New one on its way which is unregistered. Swap my sim will help me install it. Do i open that help page on my phone then follow the instructions?
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Elijah Cookie Mohammed
(@datboiberbs) reported
@O2 This was after you guys have sent me to a debt collector over a balance I was never told about. In the midst of a global pandemic, whilst I'm attempting to apply for a mortgage... So I can see why I wouldn't be a priority. Leaving on public until you get this sorted.
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Craig 💭
(@LookAtSpud) reported
Over 3 weeks you’ve had problems providing me signal @O2 with your apparent mast down. 3 weeks! So I’ve decided I’m taking you on @JudgeRinderTV. Absolutely Pathetic! My Compensation claim is for £1Million. #TALKING
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David Holt
(@HoltDaved) reported
@O2 Stop funding hate, better known for hate they try to blackmail companies into not advertising with media they hate, 2yrs ago they attacked Paper Chase the Mail and other media by targeting their advertisers Jo Maugham Qc is the instigator report them they are bad people.
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Timothy Murphy
(@tjwmurphy) reported
@O2 I have never in my life experienced such difficulty trying to resolve a problem with a company. Hurdle after hurdle. All we require is an expert in network technical support (not phone support) to email. Is that really not possible?