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O2 Outage Report in Carrickfergus, Northern Ireland

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Carrickfergus come from postal codes BT38 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Carrickfergus, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Carrickfergus, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Carrickfergus, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, Carrickfergus, Newtownabbey, and Larne.

CityProblem TypeReport Time
Belfast Internet 12 days ago
Carrickfergus Internet 13 days ago
Carrickfergus Internet 18 days ago
Carrickfergus Phone 19 days ago
Belfast Phone 25 days ago
Belfast Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Carrickfergus, Northern Ireland

Latest outage, problems and issue reports in Carrickfergus and nearby locations:

  • apallan
    ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland

    @Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.

  • JeremyAdamsNI
    Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.

  • kkanecelt
    kierankane (@kkanecelt) reported from Belfast, Northern Ireland

    @o2 is the worst shittiest network I've ever been on in my life

  • liznangel3
    Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland

    @EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿

  • billyjatkins
    billy (@billyjatkins) reported from Belfast, Northern Ireland

    @seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol

  • Watsonmydear
    Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • McGuinnessKevin
    Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

  • GarethAJMiller
    Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • IanRobinson
    Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland

    @chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.

  • roryg2009
    Rory Gallagher (@roryg2009) reported from Belfast, Northern Ireland

    @o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland

    @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

  • catherine271076
    Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland

    @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

  • TheRealJackieJ
    Jackie Johnston (@TheRealJackieJ) reported from Castlereagh, Northern Ireland

    @O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.

  • UberGeekFanboy
    Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland

    @O2 trying to phone through to return a phone and keep getting cut off? Wtf.

  • StephenScarth
    Stephen Scarth (@StephenScarth) reported from Bangor, Northern Ireland

    @O2 Hi having problems making and receiving phone calls on a IPhone SE #O2

  • padraigmc1988
    padraig mc crory (@padraigmc1988) reported from Belfast, Northern Ireland

    Is it just me or has @O2 phone signal went to the absolute dogs?

  • Watsonmydear
    Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    💡 check your Tesco clubcard account - vouchers for restaurants, Denby dining sets & more - I’ve enjoyed 3 course meals for 2 for like £1.13! 💡 check your topcashback account could be £££ for a M&S voucher for example 💡 If @O2 customer make sure you download free priority app

  • salexander835
    Stuart A (@salexander835) reported from Holywood, Northern Ireland

    @O2 I can't get logged into my account through the app or via the Web. Is there an issue?

  • thebaldfather
    Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland

    @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

  • RunRosyRyanRun
    Bacon From Heaven (@RunRosyRyanRun) reported from Belfast, Northern Ireland

    @O2 I won an instant prize from Greggs but no voucher appeared, can you help?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • FrCraigT
    Craig Tomlinson (@FrCraigT) reported

    @O2 I want to cancel my contract on my ipad once it is fulfilled. Your website tells me to call 202, but obviously I cannot. Can you provide me with an alternative?

  • pcorless
    Paul Corless (@pcorless) reported

    @O2 please look into the mast issue at M22 4LG, Northenden, Manchester. It has been broke now for 5 weeks, the situation is ridiculous & needs esculating to highest priority as nobody seems to care. It was meant to be fixed 17/02. It is still broke. Phone is useless at the moment

  • doiinitagain
    Soohie92747495 (@doiinitagain) reported

    @O2 hi I’m abroad and I’ve just received a bill x6 my normal bill! I’m so confused as I’ve been using an eSIM here?? Please help!!!

  • drmarkwilliams6
    Dr Mark Williams (@drmarkwilliams6) reported

    @O2 having recently transferred from Virgin to yourselves I have encountered problem after problem. Initially all OK then downhill. How can I get this sorted? Been trying for over a week now. Not happy.

  • Photo_Iain
    Iain J 🇪🇺💙 #FBPE #StillEuropean (@Photo_Iain) reported

    @giffgaff @UswitchUK Well done giffgaff! Why would anyone choose any other network? Completely eclipsing the dire @o2 offer.

  • tadhg50
    Tim O'Ryan (@tadhg50) reported

    @O2 hey there. Getting frustrated with trying to activate out account. Joined O2 via Virgin in December and despite trying all ways to activate including calling O2- still nothing. Am paying £10 a month and cannot get O2 account activated/access Disney etc. please help!

  • Ellie_r_boswell
    ellie rose boswell (She // Her) (@Ellie_r_boswell) reported

    Probably not the best day to complain to @O2 but seriously I’ve had no phone signal for almost 2wks & your service has been outstandingly awful. Ive had no working phone for almost 3 wks & let’s remember it started when my iphone - refurbished by you - exploded. #o2 #Apple

  • darrenten
    Darren Tennant (@darrenten) reported

    @virginmedia Perhaps a joined up approach might be worth it with @O2 customer services? Network Update: Ws13 7ru, Sorry, a phone mast close to you isn't working. Looks like a phone mast near to you isn't working as it should, sorry. Our engineers are on the case... Disappointed 🤨

  • special5757
    sarah mustoe (@special5757) reported

    @O2 @GreggsOfficial every time I try to redeem your offer the app plays up and I get real attitude from greggs staff, tried to get the sausage and bean melt and the code changed to breakfast roll, your staff in Putney were very rude

  • AdsCordite
    Adam (@AdsCordite) reported

    @O2 hey! Are you guys having issues in the Hastings area? My elderly dad currently has no electricity and I can’t get through on his mobile. His area has had a red warning today so I am assuming it’s to do with that