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O2 Outage Report in Carrickfergus, Northern Ireland

Why is my O2 service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Carrickfergus come from postal codes BT38 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Carrickfergus, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Carrickfergus, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Carrickfergus, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, Carrickfergus, Newtownabbey, and Larne.

CityProblem TypeReport Time
Belfast Internet 10 days ago
Carrickfergus Internet 11 days ago
Carrickfergus Internet 16 days ago
Carrickfergus Phone 17 days ago
Belfast Phone 23 days ago
Belfast Internet 30 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Carrickfergus, Northern Ireland

Latest outage, problems and issue reports in Carrickfergus and nearby locations:

  • apallan
    ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland

    @Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.

  • BrendanB2
    Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland

    @O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).

  • JeremyAdamsNI
    Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.

  • IanRobinson
    Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland

    @chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.

  • Watsonmydear
    Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • roryg2009
    Rory Gallagher (@roryg2009) reported from Belfast, Northern Ireland

    @o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...

  • StephenScarth
    Stephen Scarth (@StephenScarth) reported from Bangor, Northern Ireland

    @O2 Hi having problems making and receiving phone calls on a IPhone SE #O2

  • liznangel3
    Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland

    @EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿

  • padraigmc1988
    padraig mc crory (@padraigmc1988) reported from Belfast, Northern Ireland

    Is it just me or has @O2 phone signal went to the absolute dogs?

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland

    @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

  • salexander835
    Stuart A (@salexander835) reported from Holywood, Northern Ireland

    @O2 I can't get logged into my account through the app or via the Web. Is there an issue?

  • McGuinnessKevin
    Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

  • UberGeekFanboy
    Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland

    @O2 trying to phone through to return a phone and keep getting cut off? Wtf.

  • thebaldfather
    Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland

    @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

  • GarethAJMiller
    Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • kkanecelt
    kierankane (@kkanecelt) reported from Belfast, Northern Ireland

    @o2 is the worst shittiest network I've ever been on in my life

  • catherine271076
    Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland

    @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

  • AskkeithInfo
    askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland

    @O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back

  • RunRosyRyanRun
    Bacon From Heaven (@RunRosyRyanRun) reported from Belfast, Northern Ireland

    @O2 I won an instant prize from Greggs but no voucher appeared, can you help?

  • billyjatkins
    billy (@billyjatkins) reported from Belfast, Northern Ireland

    @seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Leginnamenots
    Nigel Stoneman 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺🇪🇸🇮🇨 (@Leginnamenots) reported

    @O2 #O2 #O2Priority an hour and 20 minutes of hold music (crap hold music) waiting for the representative to find out how I can make a complaint.....hasn't even check if I'm still on the line.....I'll keep holding.....

  • JBWBRADLEY
    JBW (@JBWBRADLEY) reported

    @garyker @O2 @Ofcom And what service are we paying for? Without a doubt, one of the worst networks.

  • PisaneschiLaura
    Laura pisaneschi (@PisaneschiLaura) reported

    @nlieck @O2 Mine is 13.4 and thought that was bad enough

  • emmasiobhan22
    RedVelvet 💚🤍💜 (@emmasiobhan22) reported

    @Daisiver29 @O2 If it's going to increase that much they should be giving people the chance to cancel their contract. They would lose so many customers. It's absolutely outrageous @O2

  • Mark29071823
    Mark (@Mark29071823) reported

    @O2 I'd like to get a signal in my house first maybe sort that or my place of work or my mom's house basically anywhere. Maybe before you try to increase my monthly bill by 17.5% will be leaving Saturday back to EE avoid o2

  • Mark29071823
    Mark (@Mark29071823) reported

    @O2 Reasons not to love o2 Worst phone signal ever and now an extra 17.5% increase in contract prices will never take out another o2 contract visiting the o2 store Saturday to cancel

  • BlakeIn0910
    Blake (@BlakeIn0910) reported

    @O2 hi I believe I have been scammed by giving someone my phone number where they brought many things and it has gone to my phone bill. I’m unsure on what to do and am scared of what they have done, please help me

  • TeresaLangfor20
    Teresa (@TeresaLangfor20) reported

    @O2 O2 is awful.

  • Mark29071823
    Mark (@Mark29071823) reported

    @O2 @gez80 Don't private message reply here so people can see hkw bad o2 really are poor signal everywhere in the UK and now with the highest price increase great work o2 everyone boycot o2 EE are far better

  • ChrisMCook
    Chris Cook (@ChrisMCook) reported

    Nice touch from @O2 offering me an Apple Watch deal because I was a valued customer. Shame the same said deal was also through your website for anyone. Disappointed you treat loyal customers like idiots