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O2 Outage Report in Carrickfergus, Northern Ireland

Why is my O2 service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Carrickfergus come from postal codes BT38 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Carrickfergus, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Carrickfergus, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Carrickfergus, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, Carrickfergus, Newtownabbey, and Larne.

CityProblem TypeReport Time
Belfast Internet 9 days ago
Carrickfergus Internet 10 days ago
Carrickfergus Internet 15 days ago
Carrickfergus Phone 16 days ago
Belfast Phone 22 days ago
Belfast Internet 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Carrickfergus, Northern Ireland

Latest outage, problems and issue reports in Carrickfergus and nearby locations:

  • TheRealJackieJ
    Jackie Johnston (@TheRealJackieJ) reported from Castlereagh, Northern Ireland

    @O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.

  • GeorgeCowan
    Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @O2 Yeah that doesn’t give any way to report an issue or anything not helpful

  • egyptian_irish
    Kareem (@egyptian_irish) reported from Kilroot, Northern Ireland

    @O2 Migrating from O2 PM to O2 PAYG has taken 7 days so far, 3 phone calls of over an hour each and teams of people who have no idea what they are doing. Your customer service standards are shockingly poor and your back office processes are terrible. I can't wait to leave you

  • PcConlon
    P Conlon PC (@PcConlon) reported from Belfast, Northern Ireland

    @DPDgroup_news @O2 your service is a joke

  • IanRobinson
    Ian Robinson (@IanRobinson) reported from Dundonald, Northern Ireland

    Is a cellular Apple Watch looked to the network provider you get it from? I have a Stainless Steel Series 6 that I got from @O2 that I no longer need since I got my Ultra from O2.

  • roryg2009
    Rory Gallagher (@roryg2009) reported from Belfast, Northern Ireland

    @o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...

  • TheRealJackieJ
    Jackie Johnston (@TheRealJackieJ) reported from Belfast, Northern Ireland

    @O2 Hi. Can someone help me please? Tried ringing but losing the will with the wait times. Basically placed 3 orders yesterday. 2 have been despatched but 1 hasnt - ms-221212349. Can someone check whats happening?

  • GeorgeCowan
    Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Whitehead, Northern Ireland

    @Jewkneeor @O2 @VodafoneUK Honestly terrible service here I think it’ll be EE or 3 from the look of it when I go to change provider at the end of my contract

  • irishangel84
    Shauna (@irishangel84) reported from Belfast, Northern Ireland

    @O2 Don't care about Peter Kay tickets but I can't even get my Friday Greggs treat 🙈🙈🙈

  • rickgwalker
    Richard Walker (@rickgwalker) reported from Whiteabbey, Northern Ireland

    Is @O2 poor for network coverage in the Greater Belfast area?

  • Watsonmydear
    Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • ScottD_DJMS
    Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland

    @O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?

  • RunRosyRyanRun
    Bacon From Heaven (@RunRosyRyanRun) reported from Belfast, Northern Ireland

    @O2 I won an instant prize from Greggs but no voucher appeared, can you help?

  • SamCamLlamClam
    Samantha G (@SamCamLlamClam) reported from Greenisland, Northern Ireland

    @O2 repeatedly ignored by your dms.. been trying to contact you for days - I am incredibly distressed and humiliated by this treatment. Quick enough to get in contact when you want someone to sign up.. not so much when someone wants to cancel their account. Sort it out.

  • DonnellyWAFC
    Conor Donnelly (@DonnellyWAFC) reported from Belfast, Northern Ireland

    @O2 Good Afternoon, I recently tried to upgrade on line via switch up and it wouldnt let me put my Blue Light Discount on and now I can't access it, Can you kindly help.

  • internetsense
    Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @LauraJ2803 @SarahSherry1 @O2 This is criminal activity I was charged £2 per day by #Three Which is bad enough Truth is like petrol/oil/electric/tv you can't change as they're all at it!

  • padraigmc1988
    padraig mc crory (@padraigmc1988) reported from Belfast, Northern Ireland

    Is it just me or has @O2 phone signal went to the absolute dogs?

  • Watsonmydear
    Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    💡 check your Tesco clubcard account - vouchers for restaurants, Denby dining sets & more - I’ve enjoyed 3 course meals for 2 for like £1.13! 💡 check your topcashback account could be £££ for a M&S voucher for example 💡 If @O2 customer make sure you download free priority app

  • GeorgeCowan
    Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @O2 is there any way to arrange a call back over Twitter for the fraud team? My mothers been waiting a month now for a call back with her o2 account still locked out, she’s called dozens of times promised call backs and she’s never called she’s still on hold and fraud closes at 6

  • adammccalden
    Adam McCalden (@adammccalden) reported from Belfast, Northern Ireland

    @virginmedia since my virgin mobile UK signal has been shifted from piggyback Vodafone to @O2 it has been a complete disaster, constant signal dropping, constant WiFi calling cutting. This is before my account has been transferred to O2. Complete and utter rubbish

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KayyBooth
    𝕂𝕒𝕪𝕪 ♡ (@KayyBooth) reported

    @O2 I’ve spoken to someone at o2 on the phone and they think it’s a phone issue and have arrange a doorstep swap

  • Kewjonrichard
    wife seeker (@Kewjonrichard) reported

    @O2 Stop bothering with coffee how about you provide a working stable network instead and stop threatning and ignoring us

  • flytzen
    Frans Lytzen (@flytzen) reported

    @O2 Please stop texting me *every single day* at all hours to tell me my number does not support visual voice mail. I don't care, I don't want to look on your website. This is just endless spam, *please* stop it. Blocking your number, sadly, doesn't work 😭

  • Kewjonrichard
    wife seeker (@Kewjonrichard) reported

    @O2 @TheBeardedMonk Not aware of network issues are you crazy I been without signal 8 days you claim congestion 24 hours day and night 24/7 so you blind to my messege or stupid and when is it fixed

  • Kewjonrichard
    wife seeker (@Kewjonrichard) reported

    @aartitakiar @O2 Contact your mp and ombudsman let's get together and get o2 another heffy fine another £10 million for lies and deception and poor service and masts that don't work any hour night or day they claim is congested. In fact promising to fix if you take a contract no basic pay go

  • rachelsnaughton
    Rachel Naughton (@rachelsnaughton) reported

    @O2 My mother never had an online account: no email, no internet. So she relied on her paper bills which o2 stopped! It was only when her bank contacted her did she know. My mum has had a contract with o2 since BT Cellnet days! Her tariff had long expired!

  • Kewjonrichard
    wife seeker (@Kewjonrichard) reported

    @O2 @OakNational They have informed me people on basic pay as you go don't get same level of support as if you take contract with direct debit. My homeline alerts now stopped working because signal too. I'm clinical vulnerable

  • andreworton
    Andrew Orton (@andreworton) reported

    @O2 I've contacted your Chief Executive Officer Mark Evans about this issue but I would still appreciate a response at your earliest convenience. Thanks.

  • samkleis
    Sam Meredith (@samkleis) reported

    Absolutely shocking customer service @O2 go round in circles to speak to an agent. Spoken to two - one gave me duff advice and the other has just cut me off. Sort it out - all I want is my visual voicemail sorted. Thinking about cancelling my contract.

  • oluwablanco
    Oluwa Blanco 🌬 (@oluwablanco) reported

    EXCUSE ME @O2 @giffgaff THE SERVICES YOU LOT BEEN GIVING FOR THE LAST 2 ******* WEEKS IS DISGUSTING!! HOW CAN ONE NOT HAVE NORMAL CONSISTENT NETWORK FOR 2 WEEKS? DOES THIS SOUND NORMAL TO U?? IN ALL HONESTLY I WANT OUT IM LEAVING YOUR PROVIDER AND GOING TO @VodafoneUK TBH