O2

O2 Outage Report in Carrickfergus, Northern Ireland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Carrickfergus, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Carrickfergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Carrickfergus, Northern Ireland 12/21/2024 08:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Carrickfergus, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Total Blackout
United KingdomNewtownabbey Phone
United KingdomBelfast Phone
United KingdomBelfast Wi-fi
United KingdomBelfast Phone
United KingdomNewtownabbey Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Carrickfergus, Northern Ireland

Latest outage, problems and issue reports in Carrickfergus and nearby locations:

  • salexander835 Stuart A (@salexander835) reported from Holywood, Northern Ireland

    @O2 I can't get logged into my account through the app or via the Web. Is there an issue?

  • catherine271076 Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland

    @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

  • billyjatkins billy (@billyjatkins) reported from Belfast, Northern Ireland

    @seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol

  • StephenScarth Stephen Scarth (@StephenScarth) reported from Bangor, Northern Ireland

    @O2 Hi having problems making and receiving phone calls on a IPhone SE #O2

  • thebaldfather Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland

    @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜

  • columcoyle Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland

    @angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄

  • kkanecelt kierankane (@kkanecelt) reported from Belfast, Northern Ireland

    @o2 is the worst shittiest network I've ever been on in my life

  • BrendanB2 Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland

    @O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).

  • Deadandgone70 Joel Ferguson (@Deadandgone70) reported from Newtownards, Northern Ireland

    Glad I’m leaving @O2. Trying to recycle my phone and according to CEX, TescoMobile and Game the small mark on my phone wouldn’t be a problem. But send my phone off and they say they’d give 50% of the value. Jokers like. Even in store they said it wouldn’t be a problem

  • apallan ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland

    @Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.

  • McGuinnessKevin Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    @O2 AirPods and 🎅 is looking after them! Again fantastic service.

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland

    @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

  • leannereid1988 leane reid (@leannereid1988) reported from Castlereagh, Northern Ireland

    @O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)

  • UberGeekFanboy Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland

    @O2 trying to phone through to return a phone and keep getting cut off? Wtf.

  • EmGymMum Em (@EmGymMum) reported from Belfast, Northern Ireland

    @O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!

  • AskkeithInfo askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland

    @O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back

  • columcoyle Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland

    @angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Joeeh69 Joe Hawkins (@Joeeh69) reported

    @Liz_487 @O2 Been absolutely ****, god help how poor 5G is with 02!

  • MattRibbins Matt Ribbins (@MattRibbins) reported

    @O2 Noted thank you, this is not isolated to me. Friend on the same network has the same problems.

  • DrJNurse James Nurse (@DrJNurse) reported

    Turned on data roaming to try to sort issues with a missed pickup at airport in Riyadh. No notification of costs until a text saying is accumulated a £50 bill within about 10-15 minutes. At least I have a cap! @O2

  • pye_in_the_sky Pyeinthesky (@pye_in_the_sky) reported

    @O2 These 'good morning to everyone except...' tweets are so last old & overdone. Maybe o2 should assign their staff to customer service or use the money to improve infrastructure. Customers paying £70+ contracts & have signal/data connection issues every day, it's unacceptable.

  • francesemily87 Frances Emily Rogers (@francesemily87) reported

    @O2 What is the benefit of being an O2 customer and having O2 priority when I couldn’t even access the app, let alone get any Peter Kay tickets!? Absolute shambles!

  • VictorMeldrew00 Victor Meldrew (@VictorMeldrew00) reported from Spalding, England

    @O2 Are there any plans to support family setup for Apple Watch? Also why does requesting an esim need me to go instore or get something mailed out. EE support the first and on the latter it’s done online via a QR code!

  • aidy_p Shady P (@aidy_p) reported

    @O2 mobile coverage in my area (Harrogate) has been down for a week. Signal check shows it’s a known fault. Can’t get through to customer services. Your chat bot is useless. No timetable for a fix. Will be leaving 02 if this isn’t sorted out. #O2

  • Liz_487 Liz (@Liz_487) reported

    @Joeeh69 @O2 I don’t even bother with 5G cos all it does is slow the phone down and drains the battery. I can only just about pick up 4G at home it’s an absolute joke, especially with how much the bills are!

  • Liz_487 Liz (@Liz_487) reported

    @Joeeh69 @O2 Literally this. Signal has been shocking for months now 😤

  • Lyndsey_JaneC Lyndsey Jane (@Lyndsey_JaneC) reported

    @O2 sooo annoyed!! Trying to do a webchat with an advisor on the app.. brings up options to help with them takes me to a website detailing it. I don’t need that I need a human!! Really wishing I hadn’t moved networks!!