O2 Outage Report in Carrickfergus, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Carrickfergus, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Carrickfergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Carrickfergus, Northern Ireland
The most recent O2 outage reports came from the following cities: Larne, Belfast and Kilroot.
| City | Problem Type | Report Time |
|---|---|---|
 Larne |
||
| Belfast |
Internet | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Belfast |
Phone | |
| Belfast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Carrickfergus, Northern Ireland
Latest outage, problems and issue reports in Carrickfergus and nearby locations:
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Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
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Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
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Liz Cullinane
(@liznangel3) reported
from
Balmoral, Northern Ireland
@EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Stephen Scarth
(@StephenScarth) reported
from
Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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Em
(@EmGymMum) reported
from
Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cameron Yarde Jnr
(@CameronYardeJnr) reported
@AliceBhand @O2 No service? But that's silly.
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Luke jeyes
(@LukeJeyes) reported
@O2 how hard is it to port a number to you? Very hard judging by your incompetence!!! Should have been yesterday then today and it still hasn’t happened 😡😡not good as a new customer!!!!
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abbie mac
(@itsabbie) reported
@O2 I sent my phone off for repairs which is now lost. I’m getting a replacement but still have no info. However I have raised a complaint tonight
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Claire Boydell
(@naiadzhara) reported
@O2 - I’ve been with O2 for 16 years. I now truly regret this and will be leaving O2 as soon as I possibly can. Please - if you’re reading this & are unsure whether to join O2 …don’t. Really don’t. The customer service is so far past awful I don’t know what word to use for it.
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Kate Bevan 🇺🇦
(@katebevan) reported
@AliceBhand @O2 oh ARRGGGGGHHH and you can't set up WhatsApp until you've got the damn sim
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Jess
(@jess_truman) reported
@O2 Unfortunately no 🙁 I’ll try the customer service line again, thank you though
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Jon Rouse
(@JonRouse9) reported
@O2 After seven calls in which your own staff couldn’t sort the issue out, you have the audacity to refer me to a self help guide.🤬
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Chris Bolton
(@chrisbolton) reported
How come @O2 don’t offer telephone or chat support anymore? There is literally no way to get hold of them now.
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Jess
(@jess_truman) reported
@O2 The person looking to take over the number - they said they were short staffed and to call the customer service line!
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Stuart Moore
(@stuartrmoore) reported
@O2 It’s complete now (a day later than promised) but every single customer service person I’ve spoken to over the past 2 days has either not listened to what was being asked or given information which has turned out to be wrong. Not a great start for a new customer experience.