O2 Outage Report in Carrickfergus, Northern Ireland
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The latest reports from users having issues in Carrickfergus come from postal codes BT38.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Carrickfergus, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Carrickfergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Carrickfergus, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast and Carrickfergus.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Phone | |
| Carrickfergus |
Phone | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Carrickfergus |
Total Blackout | |
| Belfast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Carrickfergus, Northern Ireland
Latest outage, problems and issue reports in Carrickfergus and nearby locations:
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
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Liz Cullinane
(@liznangel3) reported
from
Balmoral, Northern Ireland
@EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿
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Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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Rory Gallagher
(@roryg2009) reported
from
Belfast, Northern Ireland
@o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Christine #StaySafe #SaveLives Watson 💙
(@Watsonmydear) reported
from
Belfast, Northern Ireland
💡 check your Tesco clubcard account - vouchers for restaurants, Denby dining sets & more - I’ve enjoyed 3 course meals for 2 for like £1.13! 💡 check your topcashback account could be £££ for a M&S voucher for example 💡 If @O2 customer make sure you download free priority app
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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P Conlon PC
(@PcConlon) reported
from
Belfast, Northern Ireland
@DPDgroup_news @O2 your service is a joke
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padraig mc crory
(@padraigmc1988) reported
from
Belfast, Northern Ireland
Is it just me or has @O2 phone signal went to the absolute dogs?
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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Gareth
(@GarethAJMiller) reported
from
Belfast, Northern Ireland
@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
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Bacon From Heaven
(@RunRosyRyanRun) reported
from
Belfast, Northern Ireland
@O2 I won an instant prize from Greggs but no voucher appeared, can you help?
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Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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Jackie Johnston
(@TheRealJackieJ) reported
from
Belfast, Northern Ireland
@O2 Hi. Can someone help me please? Tried ringing but losing the will with the wait times. Basically placed 3 orders yesterday. 2 have been despatched but 1 hasnt - ms-221212349. Can someone check whats happening?
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Christine #StaySafe #SaveLives Watson 💙
(@Watsonmydear) reported
from
Belfast, Northern Ireland
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Jackie Johnston
(@TheRealJackieJ) reported
from
Castlereagh, Northern Ireland
@O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@LauraJ2803 @SarahSherry1 @O2 This is criminal activity I was charged £2 per day by #Three Which is bad enough Truth is like petrol/oil/electric/tv you can't change as they're all at it!
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billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rory
(@rf_twit) reported
Customer of @O2 for more than a decade naively (loyally?) does not check competitors before sorting upgrade and was yesterday promised a call back today (that did not happen). I call you back this evening and am given completely different info to yesterday's info. How so?
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laura
(@LaauraAnne) reported
@O2 My signal has been very low on and off and today someone called and it went straight to voice mail. That’s the only issue I’ve had with calls and texts have been fine :)
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Brian Hesmondhalgh 💙
(@bhesmondhalgh) reported
@O2 I have been calling your support line and keep getting thrown out. I have a technical query and can’t get an answer. Not a good customer retention scheme.
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Pipeline Land Access Ltd
(@PipelineLand) reported
@O2 #network #data #**** not sure what I pay £100 a month for?Certainly not the service, hope the home schoolers do better than the paying customers 💩
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AV8
(@Asif15584925) reported
@kellyfhaycock @O2 I’ve been with O2 for 24 years what have they given me NOTHING apart from poor customer service
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Sam Cottingham
(@samcott23) reported
@O2 mobile signal is absolutely shite. Why I changed from @EE I don’t know. Is there a way you can just terminate your contract, hand your current phone in and cut all ties so I can take out a fresh contract with EE? Helppp
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dan 🥊
(@bigdunzz) reported
@O2 currently getting no signal or internet, any idea why?
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Simon Earl
(@flatpacks) reported
@O2 If Bubl was available then I’d buy Bubl over a phone as Bubl could solve all the worlds problems !
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Suzanne Hall
(@Sanhall74) reported
@O2 Can you advise how I can bypass your absolutely shocking customer service & complaints teams and actually resolve an issue of a non delivered phone? 14 days and losing the will to live!!!
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LIPGLOSS💋
(@JenLipgloss) reported
I’ve ordered a SIM card replacement over 7 days ago and it still hasn’t been delivered. Appalling customer service by @O2 !