O2 Outage Report in Castlereagh, Northern Ireland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Castlereagh, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Castlereagh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at O2
O2 is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Castlereagh, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast, Newtownabbey, Ballynahinch and Carrickfergus.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Total Blackout | |
| Belfast |
Phone | |
| Belfast |
Phone | |
| Newtownabbey |
Phone | |
| Belfast |
Phone | |
| Ballynahinch |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Castlereagh, Northern Ireland
Latest outage, problems and issue reports in Castlereagh and nearby locations:
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜
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Em
(@EmGymMum) reported
from
Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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James Toal
(@jtoal) reported
from
Belfast, Northern Ireland
@O2 Yes of course it is, but not when I needed it last night. It is *invariably* down when I try to use it late at night. I raised this issue a few months ago also.
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee
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Ashleigh Shaw
(@SWAshleigh) reported
from
Ballygowan, Northern Ireland
How do I make a complaint with @O2
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leane reid
(@leannereid1988) reported
from
Castlereagh, Northern Ireland
@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve been onto your customer services. They refused to tell me how much it would cost to buy out this awful contract. Threatened termination fees from @o2. A retentions team will be in contact. 🙄 My family member *thought* she was with @o2 - misdirection from you of course. 🤮
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct
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Matt Johnston
(@cimota) reported
from
Knockmore, Northern Ireland
@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
It’s plain that @O2 sell their customer database to any player willing to put up the cash. Which is why the customer ends up targeted by bad players like @aerial_direct preying on ignorance of what a megabyte is.
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@Aerial_Direct @O2 You play fast and loose with customer records and exploit trust. Shame on @o2 for a blatant breach of customer goodwill.
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Mad Madame Em
(@Utter_Dil_Emma) reported
from
Belfast, Northern Ireland
I assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.
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Joel Ferguson
(@Deadandgone70) reported
from
Newtownards, Northern Ireland
Glad I’m leaving @O2. Trying to recycle my phone and according to CEX, TescoMobile and Game the small mark on my phone wouldn’t be a problem. But send my phone off and they say they’d give 50% of the value. Jokers like. Even in store they said it wouldn’t be a problem
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@O2 You don’t get the same experience on @ThreeUK - never get shady third party companies calling. You treat your customers like another product to be sold. It should be criminal. I’m actually disgusted. 🤮
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stu
(@cursednumber7) reported
Hi there @O2 Is there any reason your network doesn’t work anywhere in Greater Manchester?
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⟬⟭ ᴮᴱ Georgina⁷ ☻ In The Box 🃏🐳
(@2458GP) reported
@O2 hi! Random but is the website for booking tickets to climb the O2 down? 🧐
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Nic
(@NicC28) reported
@O2 No signal despite phone showing full bar, apparently my work is in a busy area. No issues with 2 previous providers
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Paul Rossi
(@paulrossi1988) reported
@O2 Reset my network settings and it was great for about 15 minutes…
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Nic
(@NicC28) reported
@O2 just been on the phone for 31 minutes to 3 advisors for the 4th to ask me to go through security again and then hang up on me. Problem remains unresolved.
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Becky 🌈💙🇺🇦💉💉💉#FBPE
(@xebykceb) reported
@O2 It’s never happened before and after my phone call on Saturday was the first time I’ve ever ‘reset’ my data… My ave usage is 7ishGB.
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Sophie Copeland
(@sophiecopeland0) reported
@O2 Not bothered about 10 free holidays I just want data and signal, havent had any for nearly 2 weeks
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Jo 🇬🇧
(@pimpmytweeting) reported
@O2 ‘customer service’ and I use the words loosely, is quite possibly the worst company ever, when it comes to solving a problem. (My sons phone) I would rather chew my own kidney and then stick pins in my eyes before I take out a contract with them. Thank god I’m with @EE 👍🏼
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Stephen Strange
(@epilepeclectic) reported
@ChloeWD38 @O2 @ThreeUK Have letters from them saying the fraud team who have tried to contact me. Total lies as no one has called and each time I contact them I fail the security questions because I never set an account up in the first place. Now I just get asked to DM them, but still nothing.
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Steve Roberts
(@SteveisRobot) reported
@O2 @O2 I haven't contacted O2 Fraud yet. Would you know why a 3 Debt companies have created a fake debt off the back of a completed contract I had with you once? How would I deal with this? How can you help me? How does information within O2 get leaked to other companies?