O2 Outage Report in Newtownards, Northern Ireland
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (30%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Newtownards, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast and Carrickfergus.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Phone | |
| Carrickfergus |
Phone | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Carrickfergus |
Total Blackout | |
| Belfast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
-
Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
-
Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
-
Stephen Scarth
(@StephenScarth) reported
from
Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
-
Nan
(@smithy64R) reported
from
Portavogie, Northern Ireland
OMG! @O2 are so slow, trying to find out price of a Galaxy A3 charger, on line support, the slowest so I decide to go retro and call the shop, no answer. An buying for @Argos_Online because I have find what I need in seconds!
-
Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
-
Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
-
Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
-
Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
-
Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
-
Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
-
kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
-
billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
-
ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
-
Ashleigh Shaw
(@SWAshleigh) reported
from
Ballygowan, Northern Ireland
How do I make a complaint with @O2
-
Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
-
Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
-
askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
-
Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
-
Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Sophie A 👸🏼
(@knobalob) reported
from
Spalding, England
@jammiejam93 @O2 I’ll have to pay. They did that with my other one. I then got a letter saying I had however many days to pay. I’m like for real? I literally rang up wanting to pay there and then, and it was then that ****** me about. Idiots. Absolutely terrible service.
-
David Jenkins
(@thisisjenks) reported
@O2 - can you help me please? I’m not with you but you keep sending me invoices and bills!
-
kenna (they/them)
(@thewrongkenna_) reported
I'm gonna do a ******* war crime this phones mic doesn't work????? Getting my FOURTH Samsung s21 tomorrow :)))))))))))) @O2 are refusing to let me trade it for another model after wrongly advising me they could do that 4 handsets in less than a year I cba
-
Lou Hawke ✌
(@Louhawke1994) reported
@O2 He replaced the sim. Said it should work. Got home and it's still the same. No network and won't receive calls. Went back and they're saying they can't help now. 6 months left on my contract but not being given what I pay for. So what are the options? I can't afford the upgrade.
-
Silverfox 'G-Dog'
(@g_silverfox) reported
@O2 Hello. Right going to say this, 24 hours for service to resume after bill has been paid is totally unacceptable! I think it is about time OFCOM gave you a nice fine for unacceptable service timescales then maybe you will do something about this. I'll make a complaint via them
-
Georgina Johnson
(@georgiegirl75) reported
@O2 sort out your customer service! On hold to sort out a problem that I was told multiple times was dealt with last month! Because I am making a complaint I told the call handler in the payment team that I am recording the call he hung up!
-
Ron Donaldson - Narrative Ecologist
(@rondon) reported
@O2 so the offers on the O2 Priority app are not for all the O2 Priority members. What a poor way to run a business. #fail
-
Steve Allen
(@StephenRAllen) reported
@O2 I am on PAYG, my number or account is not found, I spoke to customer services, they said account couldn't be found and would sign my up for different one. He took all my details for DD including long card number and security number. He then said it failed and would call back?
-
David Tidmarsh
(@davidtidmarsh) reported
@O2 I ordered a new phone with 6 months free airtime. But my contact doesn’t mention it and you support team has confirmed it doesn’t look like I’ve got it. But luckily I took a screenshot showing the 6 months free. So how do I escalate this as they are unable to except images!
-
Paul 🏊♂️😊
(@paulnott1983) reported
@O2 O2 I really suggest that you get back to me ASAP please 🙏 i’ve been a customer for over 16 years and this is nearly me giving my notice . Do you have filled in all aspects of your promises and I’ve documented every single thing including the time spent on my phone which 17hrs