O2 Outage Report in Newtownards, Northern Ireland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Newtownards, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast and Kilroot.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
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Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜
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Ashleigh Shaw
(@SWAshleigh) reported
from
Ballygowan, Northern Ireland
How do I make a complaint with @O2
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billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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leane reid
(@leannereid1988) reported
from
Castlereagh, Northern Ireland
@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Stephen Scarth
(@StephenScarth) reported
from
Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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Nan
(@smithy64R) reported
from
Portavogie, Northern Ireland
OMG! @O2 are so slow, trying to find out price of a Galaxy A3 charger, on line support, the slowest so I decide to go retro and call the shop, no answer. An buying for @Argos_Online because I have find what I need in seconds!
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Em
(@EmGymMum) reported
from
Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chappers
(@ChappersSays) reported
@MrColinOwen @O2 @GarethTurpin Ive just got this email today. Dont forget its 13.4% RPI (not CPI which is lower) plus 3.9% in line with terms (what the f*ck for exactly, inflation?)... Theyve just lost a customer.
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Jodie
(@jodielouiseart) reported
@Robdw1983 @O2 Mine’s exactly the same, they check the network and tell me that it’s working when it’s clearly not 🥴
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turnerchris 🏳️⚧️
(@turnerchris) reported
So @O2 are increasing their airtime tariff by 13.4% + the regular 3.9%, total of 17.3%. And @GarethTurpin has written personally to tell me! How can this be justified or help people struggling with the cost of living? Yes, it's within their T&C but ethical? #CostOfLivingCrisis
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Jodie
(@jodielouiseart) reported
@Robdw1983 @O2 Mine’s exactly the same, the check the network and tell me that it’s working when it’s clearly not 🥴
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🙂 Data
(@Aerial01260217) reported
.@O2 17.9% airtime increase citing inflation and new customer investment. New customers are not my problem - charge them for increased infrastructure, not me. Opportunistic greed and piss take. I’m aware of the contract but I will be moving at the end of the current one.
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Ram raider
(@Ramraider20) reported
. @O2 I've been with you guys for little over a year after a decade with another network and having such a huge rise in bill is a disgrace. I doubt your staff are getting a 17% payrise. I will be moving once my contract is up
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Jake
(@Jakehamo) reported
@O2 you are an absolute shambles of a ****** company you robbing *****. Paying for a service which I don’t receive I get call failed about 30 times daily minimum I’ve been complaining about this since November 2021 And you’ve got the cheek to increase my payments by 13.4%, Cancel
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James Bell
(@JamesBellx) reported
Just had an email from @o2 telling me my contract is going up nearly 17%....but if im a new customer i can get exactly the same airtime contract for 25% less than my current (yes CURRENT) tariff cost. Ive been with O2 for almost 15 years, good to see loyalty is being rewarded 🤬
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Shane Byrne
(@shaniepoo2000) reported
@O2 I can't believe that my phone tariff is increasing by 17%!?! I've struggled to get decent network service for my I telnet ever since I change to O2, and now I have to pay an extra £5 for reduced service?!? Ridiculous! Thinking I should have stayed with vodaphone now. 😡
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Steve White
(@stevewhite94) reported
@O2 Locked out of my online account for failing the security check, please help :)