O2

O2 Outage Report in Newtownards, Northern Ireland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newtownards, Northern Ireland 11/12/2024 15:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newtownards, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, Newtownabbey and Carrickfergus.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Phone
United KingdomNewtownabbey Internet
United KingdomBelfast Phone
United KingdomCarrickfergus Internet
United KingdomBelfast Phone
United KingdomBelfast Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • StephenScarth Stephen Scarth (@StephenScarth) reported from Bangor, Northern Ireland

    @O2 Hi having problems making and receiving phone calls on a IPhone SE #O2

  • salexander835 Stuart A (@salexander835) reported from Holywood, Northern Ireland

    @O2 I can't get logged into my account through the app or via the Web. Is there an issue?

  • EmGymMum Em (@EmGymMum) reported from Belfast, Northern Ireland

    @O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜

  • McGuinnessKevin Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

  • SWAshleigh Ashleigh Shaw (@SWAshleigh) reported from Ballygowan, Northern Ireland

    How do I make a complaint with @O2

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland

    @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

  • leannereid1988 leane reid (@leannereid1988) reported from Castlereagh, Northern Ireland

    @O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)

  • BrendanB2 Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland

    @O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).

  • Deadandgone70 Joel Ferguson (@Deadandgone70) reported from Newtownards, Northern Ireland

    Glad I’m leaving @O2. Trying to recycle my phone and according to CEX, TescoMobile and Game the small mark on my phone wouldn’t be a problem. But send my phone off and they say they’d give 50% of the value. Jokers like. Even in store they said it wouldn’t be a problem

  • thebaldfather Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland

    @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

  • apallan ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland

    @Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    @O2 AirPods and 🎅 is looking after them! Again fantastic service.

  • columcoyle Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland

    @angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.

  • smithy64R Nan (@smithy64R) reported from Portavogie, Northern Ireland

    OMG! @O2 are so slow, trying to find out price of a Galaxy A3 charger, on line support, the slowest so I decide to go retro and call the shop, no answer. An buying for @Argos_Online because I have find what I need in seconds!

  • AskkeithInfo askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland

    @O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back

  • UberGeekFanboy Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland

    @O2 trying to phone through to return a phone and keep getting cut off? Wtf.

  • columcoyle Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland

    @angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!

  • kkanecelt kierankane (@kkanecelt) reported from Belfast, Northern Ireland

    @o2 is the worst shittiest network I've ever been on in my life

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • turnerchris turnerchris 🏳️‍⚧️ (@turnerchris) reported

    So @O2 are increasing their airtime tariff by 13.4% + the regular 3.9%, total of 17.3%. And @GarethTurpin has written personally to tell me! How can this be justified or help people struggling with the cost of living? Yes, it's within their T&C but ethical? #CostOfLivingCrisis

  • the_borb Borb (@the_borb) reported

    @O2 so I've been emailed about your increasing costs, can I ask are you also giving all staff a payrise inline with inflation? You can't even meet expectations by supplying a decent signal and yet you want to charge us more.

  • BootsVernon 🇬🇧 Gerald de Boing Boing 🇬🇧💧 (@BootsVernon) reported

    @O2 #o2 Just been notified that my phone bill is increasing by 13.4% from April plus another 3.9% on top. Outrageous. I wager the bills won't go down as inflation reduces nor will their staff be rewarded with a salary increase. I will be leaving 02 at the earliest opportunity.

  • Naomii904 Nay (@Naomii904) reported

    @O2 I’ve received an email this morning stating that my bill will increase by almost £5 per month. Quite frankly, that is a ridiculous price hike p/m, do I have an option to terminate my contract over this?

  • Loki__68 Loki (@Loki__68) reported

    One of these days @o2 will sort their signal problems out!!

  • Burnside_5 Burnside (@Burnside_5) reported

    @O2 @jujoethekiller They are busy calculating their bonuses after slapping a 17.3% price rise onto their customers despite providing a worse service

  • jujoethekiller Jujoe (@jujoethekiller) reported

    7 weeks for I've been waiting for a refund of @O2 and yet still nothing, now thats what I call world leading customer service

  • Sam_McK_88 Sam M (@Sam_McK_88) reported

    @Burnside_5 @LifeByStills @O2 Trouble is pretty much all major providers are doing the same thing, although there are a few which choose not to. I do question the logic of people signing a contract which allows this and then moaning when it happens though - you had a choice before signing.

  • ChappersSays Chappers (@ChappersSays) reported

    @MrColinOwen @O2 @GarethTurpin Ive just got this email today. Dont forget its 13.4% RPI (not CPI which is lower) plus 3.9% in line with terms (what the f*ck for exactly, inflation?)... Theyve just lost a customer.

  • realBenPrebble Ben Prebble (@realBenPrebble) reported

    @virginmedia @TheBHF @O2 Currently been waiting 2 days on whatsapp- you keep asking me if I’m still there and requiring input to stay in the queue whilst never being there yourselves. What an absolute joke.