O2

O2 Outage Report in Newtownards, Northern Ireland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newtownards, Northern Ireland 01/02/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newtownards, Northern Ireland

The most recent O2 outage reports came from the following cities: Kilroot, Belfast and Carrickfergus.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Phone
United KingdomBelfast Phone
United KingdomBelfast Phone
United KingdomBelfast Phone
United KingdomCarrickfergus Phone
United KingdomBelfast Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • Watsonmydear Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    💡 check your Tesco clubcard account - vouchers for restaurants, Denby dining sets & more - I’ve enjoyed 3 course meals for 2 for like £1.13! 💡 check your topcashback account could be £££ for a M&S voucher for example 💡 If @O2 customer make sure you download free priority app

  • GarethAJMiller Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • Watsonmydear Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @LauraJ2803 @SarahSherry1 @O2 This is criminal activity I was charged £2 per day by #Three Which is bad enough Truth is like petrol/oil/electric/tv you can't change as they're all at it!

  • billyjatkins billy (@billyjatkins) reported from Belfast, Northern Ireland

    @seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol

  • UberGeekFanboy Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland

    @O2 trying to phone through to return a phone and keep getting cut off? Wtf.

  • roryg2009 Rory Gallagher (@roryg2009) reported from Belfast, Northern Ireland

    @o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...

  • liznangel3 Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland

    @EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland

    @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

  • PcConlon P Conlon PC (@PcConlon) reported from Belfast, Northern Ireland

    @DPDgroup_news @O2 your service is a joke

  • padraigmc1988 padraig mc crory (@padraigmc1988) reported from Belfast, Northern Ireland

    Is it just me or has @O2 phone signal went to the absolute dogs?

  • timjacko09 timjacko09 (@timjacko09) reported from Ballygowan, Northern Ireland

    @O2 I’m having problems sorting out the “extra” that came with my recent upgrade. Today is day 28, I need to choose today. Please help asap!

  • salexander835 Stuart A (@salexander835) reported from Holywood, Northern Ireland

    @O2 I can't get logged into my account through the app or via the Web. Is there an issue?

  • IanRobinson Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland

    @chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.

  • McGuinnessKevin Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.

  • TheRealJackieJ Jackie Johnston (@TheRealJackieJ) reported from Castlereagh, Northern Ireland

    @O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.

  • RunRosyRyanRun Bacon From Heaven (@RunRosyRyanRun) reported from Belfast, Northern Ireland

    @O2 I won an instant prize from Greggs but no voucher appeared, can you help?

  • catherine271076 Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland

    @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

  • TheRealJackieJ Jackie Johnston (@TheRealJackieJ) reported from Belfast, Northern Ireland

    @O2 Hi. Can someone help me please? Tried ringing but losing the will with the wait times. Basically placed 3 orders yesterday. 2 have been despatched but 1 hasnt - ms-221212349. Can someone check whats happening?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • monthesaints david wilson (@monthesaints) reported

    @O2 trying to phone local hospital to arrange visiting time to see my wife but message keeps coming up not registered on network any info please.

  • PaulCon64272244 Paul Constance (@PaulCon64272244) reported

    @O2 I have lost my phone and I am a customer of yours.

  • Redveee ⚫ Redvee (@Redveee) reported

    @O2 My current network is Tesco and I have a sim in myhandset from them but I have a esim option too. Will an O2 esim work despite it being a different network although @tescomobile use the O2 mobile network.

  • bethwilsa beth🦋 (@bethwilsa) reported

    @O2 absolute JOKE that there’s NO signal in LLANDUDNO..where I live, and still expected to pay full costs of my mobile contract whilst getting NO use of my mobile phone in the area !! Over 3 months of this, absolute joke !!

  • oliviadaly6 Livvy (@oliviadaly6) reported

    @O2 Hey O2 I fixed this 2 weeks ago over chat but now the issue has returned and I know I have voicemails. Can't access my voicemail abroad, can't call the VRN number from another phone as 'phone number not permitted to access this service'. All agents currently busy on O2 chat.

  • Stevemcka steven mckaveney (@Stevemcka) reported

    @_ellieS @O2 Exact same problem. Absolutely useless

  • KaraHealthSci Kara Mackenzie (@KaraHealthSci) reported

    @virginmedia I realised that, however, if I cancel the @O2 Sim card I was told that I would not get a better deal...also cannot get through verification with o2 to cancel. Very annoyed...had to renegotiate my contract with you guys twice in the last month as it is!

  • frantomlinson92 Francesca Tomlinson (@frantomlinson92) reported

    @O2 It says We couldn’t process your payment Sorry, it’s not been possible to take your payment. Your phone has not been topped up. Please try again or use another card. If the problem continues you’ll need to contact your bank.

  • corgicorri Corgi (@corgicorri) reported

    @o2 Please help. Waited for wages to go in so that I can pay off my old device plan to upgrade. My old phone is at the bottom of a lake. Just when I was about to pay, it said I had to enter a code sent to my phone to verify my a/c. But I signed in. How can I buy new phone?

  • mehtapun puneet mehta (@mehtapun) reported

    @O2 account activation link has expired and there seems to be no way to explain that to your robots on the helpline. Hoping some human monitors this Twitter handle and can help . What a lovely experience for a new customer !