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O2 outages and service status in Newtownards, Northern Ireland

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Newtownards, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownards, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newtownards, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast.

CityProblem TypeReport Time
Belfast Internet 1 month ago
Belfast TV 1 month ago
Belfast Internet 2 months ago
Belfast Internet 2 months ago
Belfast Wi-fi 2 months ago
Belfast Internet 3 months ago

Community Discussion

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O2 Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • JeremyAdamsNI
    Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    @O2 AirPods and 🎅 is looking after them! Again fantastic service.

  • BrendanB2
    Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland

    @O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).

  • EmGymMum
    Em (@EmGymMum) reported from Belfast, Northern Ireland

    @O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!

  • GeorgeCowan
    Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @O2 is there any way to arrange a call back over Twitter for the fraud team? My mothers been waiting a month now for a call back with her o2 account still locked out, she’s called dozens of times promised call backs and she’s never called she’s still on hold and fraud closes at 6

  • ScottD_DJMS
    Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland

    @O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?

  • GarethAJMiller
    Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • rickgwalker
    Richard Walker (@rickgwalker) reported from Whiteabbey, Northern Ireland

    Is @O2 poor for network coverage in the Greater Belfast area?

  • jtoal
    James Toal (@jtoal) reported from Belfast, Northern Ireland

    @O2 Yes of course it is, but not when I needed it last night. It is *invariably* down when I try to use it late at night. I raised this issue a few months ago also.

  • egyptian_irish
    Kareem (@egyptian_irish) reported from Kilroot, Northern Ireland

    @O2 Migrating from O2 PM to O2 PAYG has taken 7 days so far, 3 phone calls of over an hour each and teams of people who have no idea what they are doing. Your customer service standards are shockingly poor and your back office processes are terrible. I can't wait to leave you

  • leannereid1988
    leane reid (@leannereid1988) reported from Castlereagh, Northern Ireland

    @O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)

  • PcConlon
    P Conlon PC (@PcConlon) reported from Belfast, Northern Ireland

    @DPDgroup_news @O2 your service is a joke

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland

    @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

  • AskkeithInfo
    askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland

    @O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back

  • smithy64R
    Nan (@smithy64R) reported from Portavogie, Northern Ireland

    OMG! @O2 are so slow, trying to find out price of a Galaxy A3 charger, on line support, the slowest so I decide to go retro and call the shop, no answer. An buying for @Argos_Online because I have find what I need in seconds!

  • Jay_McB
    Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜

  • salexander835
    Stuart A (@salexander835) reported from Holywood, Northern Ireland

    @O2 I can't get logged into my account through the app or via the Web. Is there an issue?

  • Utter_Dil_Emma
    Mad Madame Em (@Utter_Dil_Emma) reported from Belfast, Northern Ireland

    I assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.

  • internetsense
    Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @LauraJ2803 @SarahSherry1 @O2 This is criminal activity I was charged £2 per day by #Three Which is bad enough Truth is like petrol/oil/electric/tv you can't change as they're all at it!

  • columcoyle
    Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland

    @angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!

  • McGuinnessKevin
    Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • FareJacob
    CHX Roller (@FareJacob) reported

    @O2 hi team? How long is your online Top-up system going to be down please... we've got our system details online so need to do next month by 25th July. CHX Wimpole.

  • seadaisy81
    seadaisy (@seadaisy81) reported

    @O2 dealt with some truly awful members of your team today trying to now make a formal complaint via email and get my phone back and no one will give me an email address please sort this out asap

  • altrinchamhq
    Altrincham HQ - Social Media Marketing in Manc (@altrinchamhq) reported

    I've had terrible coverage from @O2 - Can't get a signal most of the time in Liverpool City Centre - At the castlefield bowl gigs - every other network my friends were on was ok, O2 failed Generally can't trust it for any coverage

  • StuartSemple85
    Stuart Semple (@StuartSemple85) reported

    @O2 Signal is always crap here I’m afraid. It’s the infrastructure that’s terribly poor and it’s showed up massively when I could get a full 5g signal in the remotest part of a Greek island yet can’t even get 4g in a village 3 miles from a big town here.

  • challo_drfc
    Alex (@challo_drfc) reported

    @RaddersDRFC @O2 Can be on phone to someone driving along a stretch of road and it just dips in and out of signal all the time

  • BMcFarlaneUK
    Brandon McFarlane (@BMcFarlaneUK) reported

    @O2 Thanks. I've downloaded the app and trying to run a speed test, but it says "you currently do not have network connectivity". I'm very much aware that's what the problem is. I'll leave it to you to find a solution.

  • kgbrown91
    Kay Brown (@kgbrown91) reported

    @O2 I have upgraded my phone and need to transfer my sim over to the new phone, please can you help as it’s impossible to talk to an actual human on live chat! Thank you

  • MissNads22
    MissNads22 🇱🇨💋 (@MissNads22) reported

    @O2 @O2 whats the point of the O2 app if it doesn't let you sign in. Stuck in a painful loop of hell

  • chr_morrow
    Chris Morrow (@chr_morrow) reported

    Hey @O2 been trying to view my mobile bill online and via the app for a couple of days now and just keep seeing “Uh-oh… Oops… Something’s gone wrong.” Any chance you could fix that something? Your virtual assistant is worse than useless!

  • Ng1x
    Nicole Gallagher (@Ng1x) reported

    @O2 sent me to Apple for a diagnosis. Apple confirmed a faulty logic board and dangerous overheating, recommending a replacement. O2 now want to send it away for their own diagnosis, leaving me without a phone. No resolution, no escalation, and ignoring the Consumer Rights Act.