O2

O2 Outage Report in Newtownards, Northern Ireland

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newtownards, Northern Ireland 12/11/2024 11:30

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newtownards, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, Newtownabbey and Carrickfergus.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Total Blackout
United KingdomNewtownabbey Phone
United KingdomBelfast Phone
United KingdomBelfast Wi-fi
United KingdomBelfast Phone
United KingdomNewtownabbey Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • salexander835 Stuart A (@salexander835) reported from Holywood, Northern Ireland

    @O2 I can't get logged into my account through the app or via the Web. Is there an issue?

  • catherine271076 Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland

    @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

  • McGuinnessKevin Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

  • apallan ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland

    @Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.

  • IanRobinson Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland

    @chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.

  • SWAshleigh Ashleigh Shaw (@SWAshleigh) reported from Ballygowan, Northern Ireland

    How do I make a complaint with @O2

  • BrendanB2 Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland

    @O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).

  • smithy64R Nan (@smithy64R) reported from Portavogie, Northern Ireland

    OMG! @O2 are so slow, trying to find out price of a Galaxy A3 charger, on line support, the slowest so I decide to go retro and call the shop, no answer. An buying for @Argos_Online because I have find what I need in seconds!

  • UberGeekFanboy Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland

    @O2 trying to phone through to return a phone and keep getting cut off? Wtf.

  • AskkeithInfo askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland

    @O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back

  • columcoyle Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland

    @angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.

  • StephenScarth Stephen Scarth (@StephenScarth) reported from Bangor, Northern Ireland

    @O2 Hi having problems making and receiving phone calls on a IPhone SE #O2

  • thebaldfather Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland

    @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

  • kkanecelt kierankane (@kkanecelt) reported from Belfast, Northern Ireland

    @o2 is the worst shittiest network I've ever been on in my life

  • billyjatkins billy (@billyjatkins) reported from Belfast, Northern Ireland

    @seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland

    @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

  • columcoyle Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland

    @angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    @O2 AirPods and 🎅 is looking after them! Again fantastic service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Holly_Robyn Holly-Robyn (@Holly_Robyn) reported

    @O2 from 15G to 60G which I don't want, need or ask for. I want the same data/calls/texts, but I want a reasonable price. Offering to charge £35 by letter for a service you charge £15 for online is shocking! Thought I sorted it yesterday (2)

  • jimmeth_cowan Jimmy Cowan (@jimmeth_cowan) reported

    @O2 Hi. Your 202 phone line keeps cutting me off. I can’t get anywhere. I want to speak to an advisor but the VR gets so far, then says ‘bye’ abs the line goes dead. Help!!

  • GillBarnes15 Gill Barnes (@GillBarnes15) reported

    @O2 Please help me. My phone broke dec 1st so i ordered a new one, was sold a new contract and insurance with this. 2 days later phone hadn’t arrived so I cancelled contract, insurance, delivery, everything. Within my 14 days cooling off period. 1/2

  • Buffalou73 Louise 🦩 (@Buffalou73) reported

    @disneyplus @O2 Hi can you tell me how to cancel my free 6-month subscription to Disney Plus which I got through O2? Thanks.

  • printiprinter DeadSlowResults (@printiprinter) reported

    @O2 not had phone signal for over a month, you are aware of a local problem. Cant ring customer service because I have no signal. Luckily your bills keep getting through.

  • Bzpx1 JB (@Bzpx1) reported

    @O2 what time do ports take place on the day please? Today is my porting day from Three with a Stour Marine number beginning 075371 and on other networks usually is on the network by now?

  • P_Leyshon Paul Leyshon Ⓜ️🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@P_Leyshon) reported

    @O2 What’s happened to my phone signal?

  • Cook1eM Martin Cook (@Cook1eM) reported

    @O2 Please can someone help me with a fraud problem. I’ve tried calling & DM’d you! Getting serious now impacting on my credit report!

  • Holly_Robyn Holly-Robyn (@Holly_Robyn) reported

    @O2 but the contracts/agreement that came through stated I'm locked in for a 12 month contract. NOT what I want/was after, and it took over 40 mins of talking to robots and pressing buttons on a useless carousel that simply didnt help before I spoke to a human (3)

  • Holly_Robyn Holly-Robyn (@Holly_Robyn) reported

    @O2 Would really like customer services to get in touch, was on hold for so long yesterday and now been pushed into a 12 month contract I don't want. You sent me a letter saying my contract would go 'down' to £35 (previously around £45) as handset paid off, but increased data (1)