O2

O2 Outage Report in Newtownards, Northern Ireland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newtownards, Northern Ireland 11/20/2025 14:35

November 20: Problems at O2

O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newtownards, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast and Carrickfergus.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Phone
United KingdomCarrickfergus Phone
United KingdomBelfast Phone
United KingdomBelfast Internet
United KingdomCarrickfergus Total Blackout
United KingdomBelfast Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • ScottD_DJMS Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland

    @O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?

  • IanRobinson Ian Robinson (@IanRobinson) reported from Dundonald, Northern Ireland

    Is a cellular Apple Watch looked to the network provider you get it from? I have a Stainless Steel Series 6 that I got from @O2 that I no longer need since I got my Ultra from O2.

  • rickgwalker Richard Walker (@rickgwalker) reported from Whiteabbey, Northern Ireland

    Is @O2 poor for network coverage in the Greater Belfast area?

  • GeorgeCowan Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Whitehead, Northern Ireland

    @Jewkneeor @O2 @VodafoneUK Honestly terrible service here I think it’ll be EE or 3 from the look of it when I go to change provider at the end of my contract

  • padraigmc1988 padraig mc crory (@padraigmc1988) reported from Belfast, Northern Ireland

    Is it just me or has @O2 phone signal went to the absolute dogs?

  • irishangel84 Shauna (@irishangel84) reported from Belfast, Northern Ireland

    @O2 Don't care about Peter Kay tickets but I can't even get my Friday Greggs treat 🙈🙈🙈

  • GeorgeCowan Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @O2 Yeah that doesn’t give any way to report an issue or anything not helpful

  • PcConlon P Conlon PC (@PcConlon) reported from Belfast, Northern Ireland

    @DPDgroup_news @O2 your service is a joke

  • TheRealJackieJ Jackie Johnston (@TheRealJackieJ) reported from Belfast, Northern Ireland

    @O2 Hi. Can someone help me please? Tried ringing but losing the will with the wait times. Basically placed 3 orders yesterday. 2 have been despatched but 1 hasnt - ms-221212349. Can someone check whats happening?

  • TheRealJackieJ Jackie Johnston (@TheRealJackieJ) reported from Castlereagh, Northern Ireland

    @O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @LauraJ2803 @SarahSherry1 @O2 This is criminal activity I was charged £2 per day by #Three Which is bad enough Truth is like petrol/oil/electric/tv you can't change as they're all at it!

  • GeorgeCowan Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @O2 is there any way to arrange a call back over Twitter for the fraud team? My mothers been waiting a month now for a call back with her o2 account still locked out, she’s called dozens of times promised call backs and she’s never called she’s still on hold and fraud closes at 6

  • RunRosyRyanRun Bacon From Heaven (@RunRosyRyanRun) reported from Belfast, Northern Ireland

    @O2 I won an instant prize from Greggs but no voucher appeared, can you help?

  • Watsonmydear Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • adammccalden Adam McCalden (@adammccalden) reported from Belfast, Northern Ireland

    @virginmedia since my virgin mobile UK signal has been shifted from piggyback Vodafone to @O2 it has been a complete disaster, constant signal dropping, constant WiFi calling cutting. This is before my account has been transferred to O2. Complete and utter rubbish

  • roryg2009 Rory Gallagher (@roryg2009) reported from Belfast, Northern Ireland

    @o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...

  • SamCamLlamClam Samantha G (@SamCamLlamClam) reported from Greenisland, Northern Ireland

    @O2 repeatedly ignored by your dms.. been trying to contact you for days - I am incredibly distressed and humiliated by this treatment. Quick enough to get in contact when you want someone to sign up.. not so much when someone wants to cancel their account. Sort it out.

  • timjacko09 timjacko09 (@timjacko09) reported from Ballygowan, Northern Ireland

    @O2 I’m having problems sorting out the “extra” that came with my recent upgrade. Today is day 28, I need to choose today. Please help asap!

  • DonnellyWAFC Conor Donnelly (@DonnellyWAFC) reported from Belfast, Northern Ireland

    @O2 Good Afternoon, I recently tried to upgrade on line via switch up and it wouldnt let me put my Blue Light Discount on and now I can't access it, Can you kindly help.

  • Watsonmydear Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    💡 check your Tesco clubcard account - vouchers for restaurants, Denby dining sets & more - I’ve enjoyed 3 course meals for 2 for like £1.13! 💡 check your topcashback account could be £££ for a M&S voucher for example 💡 If @O2 customer make sure you download free priority app

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffers_71 Mark (@jeffers_71) reported

    @O2 How long will your 3G signal be working for in the future ??

  • ChallisDesigns Kelly 🍑 (@ChallisDesigns) reported

    @JSNBSHPMUSIC @O2 Nope! Usually get a text if they’re doing anything in the area but my data is gone and my signal is just dots 😭

  • msjessicabunny Jessica Davies (@msjessicabunny) reported

    @CPWTweets because of wanting to stay with @O2 they have been awful to me and I am now without a contract, my Disney+ has been canceled and I am unable to contact anyone

  • SBeaugeard Seonaid Beaugeard (@SBeaugeard) reported

    @O2 can you help me track my repair? Your online repair tracker doesn’t seem to work. If I try to call it says the wait time is 45 mins. Is there any other way?

  • Gazby77 Gary Chapman (@Gazby77) reported

    @O2 As there's no option to spdak to anyone dialling 202 at the moment, or speak to an agent on chat, is there a customer care e mail address?

  • LiLiJames69 Lisa (@LiLiJames69) reported

    @O2 hi, just set up my new phone using the sim card provided and wanted to know roughly how long it would take for my network to connect?

  • soria63327864 soria (@soria63327864) reported

    Never thought I’d see this, but @O2 have sent me an empty box instead of the AirPods I paid for and are now refusing to reply after I’ve called them out for it! Surely this must be a mistake?

  • lowe_kieran Kieran Lowe (@lowe_kieran) reported

    absolute madness from @O2 who won’t send me a replacement SIM card for the contract I’m paying for because I won’t take 2 bits of ID to an O2 shop... while I’m in self-isolation, in lockdown, in 2021. Apparently it’s an issue they are “looking into”, a year into the pandemic 🤯

  • LlamaDramah Reggie (@LlamaDramah) reported

    @O2 I’ve looked online and it says you don’t have an issue with signal. Could someone get in touch as none of our o2 contracted phones have reception so it isn’t a hardware issue ...

  • lovelybyleah Leah Morris (@lovelybyleah) reported

    @O2 @JohnBishop100 Can you respond to my tweet... I’ve been trying for 7 months in store, on the phone, emailing to cancel my contract... I’m now STILL being charged for a number I’ve not used in over a year ... this is ridiculous...