O2 Outage Report in Newtownards, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (24%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newtownards, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast, Newtownabbey and Carrickfergus.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Total Blackout | |
| Newtownabbey |
Phone | |
| Belfast |
Phone | |
| Belfast |
Wi-fi | |
| Belfast |
Phone | |
| Newtownabbey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
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Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
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Ashleigh Shaw
(@SWAshleigh) reported
from
Ballygowan, Northern Ireland
How do I make a complaint with @O2
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Nan
(@smithy64R) reported
from
Portavogie, Northern Ireland
OMG! @O2 are so slow, trying to find out price of a Galaxy A3 charger, on line support, the slowest so I decide to go retro and call the shop, no answer. An buying for @Argos_Online because I have find what I need in seconds!
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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Stephen Scarth
(@StephenScarth) reported
from
Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Holly-Robyn
(@Holly_Robyn) reported
@O2 from 15G to 60G which I don't want, need or ask for. I want the same data/calls/texts, but I want a reasonable price. Offering to charge £35 by letter for a service you charge £15 for online is shocking! Thought I sorted it yesterday (2)
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Jimmy Cowan
(@jimmeth_cowan) reported
@O2 Hi. Your 202 phone line keeps cutting me off. I can’t get anywhere. I want to speak to an advisor but the VR gets so far, then says ‘bye’ abs the line goes dead. Help!!
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Gill Barnes
(@GillBarnes15) reported
@O2 Please help me. My phone broke dec 1st so i ordered a new one, was sold a new contract and insurance with this. 2 days later phone hadn’t arrived so I cancelled contract, insurance, delivery, everything. Within my 14 days cooling off period. 1/2
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Louise 🦩
(@Buffalou73) reported
@disneyplus @O2 Hi can you tell me how to cancel my free 6-month subscription to Disney Plus which I got through O2? Thanks.
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DeadSlowResults
(@printiprinter) reported
@O2 not had phone signal for over a month, you are aware of a local problem. Cant ring customer service because I have no signal. Luckily your bills keep getting through.
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JB
(@Bzpx1) reported
@O2 what time do ports take place on the day please? Today is my porting day from Three with a Stour Marine number beginning 075371 and on other networks usually is on the network by now?
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Paul Leyshon Ⓜ️🏴
(@P_Leyshon) reported
@O2 What’s happened to my phone signal?
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Martin Cook
(@Cook1eM) reported
@O2 Please can someone help me with a fraud problem. I’ve tried calling & DM’d you! Getting serious now impacting on my credit report!
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Holly-Robyn
(@Holly_Robyn) reported
@O2 but the contracts/agreement that came through stated I'm locked in for a 12 month contract. NOT what I want/was after, and it took over 40 mins of talking to robots and pressing buttons on a useless carousel that simply didnt help before I spoke to a human (3)
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Holly-Robyn
(@Holly_Robyn) reported
@O2 Would really like customer services to get in touch, was on hold for so long yesterday and now been pushed into a 12 month contract I don't want. You sent me a letter saying my contract would go 'down' to £35 (previously around £45) as handset paid off, but increased data (1)