1. Home
  2. Companies
  3. O2
  4. Stormont, Northern Ireland
O2

O2 Outage Report in Stormont, Northern Ireland

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Stormont, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stormont, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Stormont, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, Carrickfergus, and Newtownabbey.

CityProblem TypeReport Time
Belfast Internet 12 days ago
Carrickfergus Internet 13 days ago
Carrickfergus Internet 18 days ago
Carrickfergus Phone 19 days ago
Belfast Phone 25 days ago
Belfast Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Stormont, Northern Ireland

Latest outage, problems and issue reports in Stormont and nearby locations:

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland

    @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

  • kkanecelt
    kierankane (@kkanecelt) reported from Belfast, Northern Ireland

    @o2 is the worst shittiest network I've ever been on in my life

  • McGuinnessKevin
    Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

  • columcoyle
    Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland

    @angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!

  • Jay_McB
    Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜

  • UberGeekFanboy
    Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland

    @O2 trying to phone through to return a phone and keep getting cut off? Wtf.

  • EmGymMum
    Em (@EmGymMum) reported from Belfast, Northern Ireland

    @O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!

  • Deadandgone70
    Joel Ferguson (@Deadandgone70) reported from Newtownards, Northern Ireland

    Glad I’m leaving @O2. Trying to recycle my phone and according to CEX, TescoMobile and Game the small mark on my phone wouldn’t be a problem. But send my phone off and they say they’d give 50% of the value. Jokers like. Even in store they said it wouldn’t be a problem

  • apallan
    ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland

    @Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.

  • StephenScarth
    Stephen Scarth (@StephenScarth) reported from Bangor, Northern Ireland

    @O2 Hi having problems making and receiving phone calls on a IPhone SE #O2

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!

  • leannereid1988
    leane reid (@leannereid1988) reported from Castlereagh, Northern Ireland

    @O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)

  • columcoyle
    Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland

    @angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄

  • SWAshleigh
    Ashleigh Shaw (@SWAshleigh) reported from Ballygowan, Northern Ireland

    How do I make a complaint with @O2

  • JeremyAdamsNI
    Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    @O2 AirPods and 🎅 is looking after them! Again fantastic service.

  • BrendanB2
    Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland

    @O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).

  • AskkeithInfo
    askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland

    @O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back

  • salexander835
    Stuart A (@salexander835) reported from Holywood, Northern Ireland

    @O2 I can't get logged into my account through the app or via the Web. Is there an issue?

  • thebaldfather
    Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland

    @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

  • JeremyAdamsNI
    Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Natccas82
    Natalie Castle (@Natccas82) reported

    @O2 anyone else have terrible experience with @O2 My partner has been with them years, recently taken out 4 new phone contracts and a watch, firstly signal is awful!! First bill came a different date than we were told in shop and each contract was £20 more than we were told

  • vickster51
    vickster51 (@vickster51) reported

    The appalling treatment my elderly parents have had from @virginmedia @O2 for about a year, trying to fix a service fault on a mobile phone is disgraceful. They’re passed from 1 person to the next, none acting on previous info & then they’re told it’s their fault. I’m so angry.

  • AngrySkyKitten
    Angry Space Kitten (@AngrySkyKitten) reported

    @O2 I've already spoken to someone at O2 about this who suggested to "turn it on and off again". It's done nothing, i get these messages at inappropriate times at least once a week - maybe just look into your auto texts and fix that?

  • realmattpuxty
    Matt Puxty (@realmattpuxty) reported

    @o2 20 year customer with 4 lines being ignored. Emailing Lutz Schueler now. Cooking off period ends tomorrow. Please help.

  • emstusimba
    emma wing (@emstusimba) reported

    @DanSFC94 @O2 The telephone preference service does NOT WORK. Husband and I on the tps and still got spam call from other people

  • Marooned_Sailor
    Ian Judd (@Marooned_Sailor) reported

    @EnglandRugby @O2 The problem is that I don’t feel there is much argument about who is the England squad the best England qualified players on form etc were selected. So what has happened where they beat the all blacks in the autumn and now can’t beat Italy, Scotland or Ireland? It has to be coach

  • jdontplayfield
    Joshua Layfield (@jdontplayfield) reported

    @NMcooks @EnglandRugby @O2 So he can get hawked down and dragged again?

  • gazlisemha
    Gaz Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@gazlisemha) reported

    @O2 hold for 28 mins and then told you close at 8 call ball tomorrow!!!!! Your service is worse than shocking

  • elvirawynter
    Kim (@elvirawynter) reported

    @O2 Since you've merged with Virgin Media, I can't actually access my mobile account information anymore. When I did try to transfer it over, it now says I don't have any products or services. How can I access the old login method?

  • piratewilly
    🏴‍☠️🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 🇪🇪🛁 (@piratewilly) reported

    @EnglandRugby @O2 borethick rewarding failure!! typical of him to double down on poor performances with reward of another start!