O2 outages and service status in Stormont, Northern Ireland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Stormont, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (67%)
- TV (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stormont, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stormont, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 2: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stormont, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
Internet | 15 days ago |
|
Belfast
|
TV | 21 days ago |
|
Belfast
|
Internet | 29 days ago |
|
Belfast
|
Internet | 1 month ago |
|
Belfast
|
Wi-fi | 2 months ago |
|
Belfast
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stormont, Northern Ireland
Latest outage, problems and issue reports in Stormont and nearby locations:
-
DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help
-
Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland💡 check your Tesco clubcard account - vouchers for restaurants, Denby dining sets & more - I’ve enjoyed 3 course meals for 2 for like £1.13! 💡 check your topcashback account could be £££ for a M&S voucher for example 💡 If @O2 customer make sure you download free priority app
-
ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
-
timjacko09 (@timjacko09) reported from Ballygowan, Northern Ireland@O2 I’m having problems sorting out the “extra” that came with my recent upgrade. Today is day 28, I need to choose today. Please help asap!
-
Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
-
Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland@O2 AirPods and 🎅 is looking after them! Again fantastic service.
-
James Toal (@jtoal) reported from Belfast, Northern Ireland@O2 Yes of course it is, but not when I needed it last night. It is *invariably* down when I try to use it late at night. I raised this issue a few months ago also.
-
P Conlon PC (@PcConlon) reported from Belfast, Northern Ireland@DPDgroup_news @O2 your service is a joke
-
Stuart A (@salexander835) reported from Holywood, Northern Ireland@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
-
Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
-
Scott Dixon (@ScottD_DJMS) reported from Belfast, Northern Ireland@O2 @virginmedia still unable to sign in to the Priority app using virgin. Any advice or update please?
-
Rory Gallagher (@roryg2009) reported from Belfast, Northern Ireland@o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...
-
askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
-
Britishgamerni 🇬🇧🏳️🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland@O2 is there any way to arrange a call back over Twitter for the fraud team? My mothers been waiting a month now for a call back with her o2 account still locked out, she’s called dozens of times promised call backs and she’s never called she’s still on hold and fraud closes at 6
-
Ashleigh Shaw (@SWAshleigh) reported from Ballygowan, Northern IrelandHow do I make a complaint with @O2
-
Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
-
Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern IrelandKudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
-
Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland@EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿
-
Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern IrelandGreat customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
-
Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Richard Walker (@rickgwalker) reported@O2 hello. Can you please advise what your policy is for cancellation of contract when O2 has been unable to provide an acceptable level of service as might be expected under said contract?
-
ᗪᗩᐯE (@Jaxstad) reported@O2 Why have an automated service that doesn't work?! Puts customers right off
-
Colm Nugent (@Wigapedia) reported@TomTugendhat @O2 @EE At what point in time did mobile phone company investment get diverted to upgrade bike lanes? This is like complaining about the vegetable selection in Tesco being terrible, while care homes are underfunded. Tom apparently doesn't understand how a modern economy works.
-
Chris Langsford (@chris_langsford) reported@EnglandRugby @O2 Just give the poor guys a break, Jesus Christ.
-
Mark Steele (@ManovSteele) reported@O2 @dutsonsj Hi I have the same issue - what is the solution?
-
frenchie (@choodrrez9) reported@TomTugendhat @O2 YOU DON'T PAY THE ******* BILL ANYWAY, IT IS ON YOUR EXPENSES LIST PAYED FOR BY TAX PAYERS.. **** OFF WINGING YOU ****
-
ᗪᗩᐯE (@Jaxstad) reported@HopefulWorrier @O2 They have really gone down hill! I can't get a decent conversation with anyone in customer service!
-
Mark Steele (@ManovSteele) reported@O2 Hi - I am having same issue as this previous customer - I am unable to select a store using click and collect for a phone upgrade.
-
Mr. Miyagi 🌴 (@GrumpyBiker1969) reported@O2 You're a waste of space 8 different payment methods each one rejected on your website/ App. Its only £1.00 verification You absolute disgraceful waste of space. This is how you treat customers that have been with you for over 20 yrs. @Ofcom
-
Peter Alston (@paalston) reported@TomTugendhat @O2 @EE Make it the law, ofcom, that if there’s no decent reception on your chosen provider then mobiles piggyback onto a service which is actually available whenever you are, akin to the 999 thing - your mobile provider pick up the cost. Arguably just one UK network would be better