O2 outages and service status in Stormont, Northern Ireland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Stormont, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stormont, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stormont, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stormont, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast, and Carrickfergus.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
Internet | 13 days ago |
|
Belfast
|
Internet | 1 month ago |
|
Carrickfergus
|
Internet | 1 month ago |
|
Carrickfergus
|
Internet | 2 months ago |
|
Carrickfergus
|
Phone | 2 months ago |
|
Belfast
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Stormont, Northern Ireland
Latest outage, problems and issue reports in Stormont and nearby locations:
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@Aerial_Direct @O2 I’ve been onto your customer services. They refused to tell me how much it would cost to buy out this awful contract. Threatened termination fees from @o2. A retentions team will be in contact. 🙄 My family member *thought* she was with @o2 - misdirection from you of course. 🤮
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Britishgamerni 🇬🇧🏳️🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland@O2 Yeah that doesn’t give any way to report an issue or anything not helpful
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Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
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Shauna (@irishangel84) reported from Belfast, Northern Ireland@O2 Don't care about Peter Kay tickets but I can't even get my Friday Greggs treat 🙈🙈🙈
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Stuart A (@salexander835) reported from Holywood, Northern Ireland@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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Mad Madame Em (@Utter_Dil_Emma) reported from Belfast, Northern IrelandI assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.
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Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
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Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland💡 check your Tesco clubcard account - vouchers for restaurants, Denby dining sets & more - I’ve enjoyed 3 course meals for 2 for like £1.13! 💡 check your topcashback account could be £££ for a M&S voucher for example 💡 If @O2 customer make sure you download free priority app
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Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !
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Rory Gallagher (@roryg2009) reported from Belfast, Northern Ireland@o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...
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Matt Johnston (@cimota) reported from Knockmore, Northern Ireland@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
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Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@O2 You don’t get the same experience on @ThreeUK - never get shady third party companies calling. You treat your customers like another product to be sold. It should be criminal. I’m actually disgusted. 🤮
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ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern IrelandKudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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hummm (@awaismajmal) reported@arokorol @O2 What's your problem?
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Sheena Watts (@Sheena81) reported@O2 hello, I've lost my phone can you help please?
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Resurgence | Conservative Libertarian Voice (@UK_Resurgence) reported@RichardGCorbett Switch to 02. Competitive pricing, good service and free data roaming in Europe. The rest will soon twig and offer the same… @O2
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Carwyn (@CarwynElisD) reported@O2 hey I pay my bill monthly but for months you been reporting No Data to my credit scores! how do we fix this @financialombuds
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Tsering Passang (@tsamtruk) reported@O2 doesn’t take customer complaints seriously. Reported potential data breach and fraudulent case multiple times. If there is no meaningful resolution in the next five days I have to formally report it to the @Ofcom.
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gracie🌻 (@ntltcgracie) reported@KeiraBird8 @O2 no! still not in, i had a few problems with ariana and having to queue to get onto the app but not whilst the waiting room was open!!
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Ian freeman (@FreemanIan) reported@O2 I left O2 mid January having paid £61 in December, phone calls after phone calls and each time I was told a manager would call, never did, in the end I was going to go to the regulator.
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Jonathan (@TameTheZionist) reported@arokorol @O2 It gets mixed up because the towers cover both areas. I had the same issue. And then coming back to Israel a second time it said welcome to Israel.
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Nathan Jarvis (@NathanJarvisMD) reported@O2 can you please explain why O2 coverage is pretty much awful anywhere you go? You claim it’s good, but often there’s no internet access and phone signal is intermittent. Search on here to see so many people saying the same. Been the same for well over a year
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Mike Waterson (@waterson_mike) reported@O2 @mellypeters I've left o2...id mobile ...same contract £8 cheaper pm and hopefully better customer service if ever I need it ...took my mam off o2 £8 cheaper and my mrs the same...save £24 pm ..tatty bye o2