O2 Outage Report in Stormont, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stormont, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stormont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (29%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Stormont, Northern Ireland
The most recent O2 outage reports came from the following cities: Carrickfergus, Belfast and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Carrickfergus |
Phone | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Lisburn |
Phone | |
| Carrickfergus |
Total Blackout | |
| Belfast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stormont, Northern Ireland
Latest outage, problems and issue reports in Stormont and nearby locations:
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leane reid
(@leannereid1988) reported
from
Castlereagh, Northern Ireland
@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Stephen Scarth
(@StephenScarth) reported
from
Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Joel Ferguson
(@Deadandgone70) reported
from
Newtownards, Northern Ireland
Glad I’m leaving @O2. Trying to recycle my phone and according to CEX, TescoMobile and Game the small mark on my phone wouldn’t be a problem. But send my phone off and they say they’d give 50% of the value. Jokers like. Even in store they said it wouldn’t be a problem
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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Em
(@EmGymMum) reported
from
Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Ashleigh Shaw
(@SWAshleigh) reported
from
Ballygowan, Northern Ireland
How do I make a complaint with @O2
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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luce
(@RutherfordLucy) reported
I swear @O2 got a mast down every week, what you playing at? Sort it out will ya.
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Matt
(@saintmattc) reported
@O2 I've also been told I need to phone Vodafone and cancel my contract which has ended. I thought the port did this automatically?
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Jonathan Barratt
(@barratt1556) reported
@rp7673 @O2 @EE Our phones where 3 years old and battery life was crap which for the younger generation was almost like the world was ending lol
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Navnit Punj
(@coolnavnit) reported
@O2 I see no response to my DM. Is anyone looking into my problem? Presumably, it's a common problem when someone ports in to O2!!
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Jody Rivers
(@riversjodycoac1) reported
@O2 in a world where people are quick to complain if necessary, we received outstanding service from Chris in your Salisbury, Old George Mall store today. Really helpful, polite and actually cared. Top service #O2
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Krypto King
(@kryptokinguk) reported
@O2 I need to make a serious complaint to a supervisor. My Apple Watch has disappeared from my bill, I’ve been calling since January to have it sorted, but each time I keep getting passed around and no one can solve this. I’ve now run out of patience, I need a manager to call
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Richard Parker
(@rp7673) reported
@barratt1556 @O2 @EE Technically you are still with O2 , Sky piggyback off their network
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Paul
(@Paul_J_Nelson) reported
@O2 why can I upgrade in 3 minutes online but, have to sit on a phone for 25 minutes just to get someone to speak to in order to cancel a contract that I finished paying off three months ago? I still haven't gotten through to anyone and it's costing me £20 a month!
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Andy Morton
(@AndyMortyMorton) reported
@O2 Well I log in with my email and my email is under ‘sign in details’ on the manage details tab….I think you have my email.
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cath 😏
(@cacacatherinex) reported
@O2’s automated system brings out the worst in me. Pure screaming down the phone because it doesn’t understand a single word I’m saying 🥴. Makes me want to lob my phone every single time 😑.