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O2 outages and service status in Stormont, Northern Ireland

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Full Outage Map
  • O2 generated 1 outage signal in the last 24 hours around Stormont, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received May 11, 9:05 AM GMT+1.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stormont, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stormont, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Stormont, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, and Carrickfergus.

CityProblem TypeReport Time
Belfast Wi-fi 19 hours ago
Belfast Internet 19 days ago
Belfast Internet 2 months ago
Carrickfergus Internet 2 months ago
Carrickfergus Internet 2 months ago
Carrickfergus Phone 2 months ago

Nearby cities with recent reports

Belfast

1 recent signals

19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Stormont, Northern Ireland

Latest outage, problems and issue reports in Stormont and nearby locations:

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month

  • cimota
    Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.

  • AskkeithInfo
    askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland

    @O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back

  • JeremyAdamsNI
    Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.

  • SamCamLlamClam
    Samantha G (@SamCamLlamClam) reported from Greenisland, Northern Ireland

    @O2 repeatedly ignored by your dms.. been trying to contact you for days - I am incredibly distressed and humiliated by this treatment. Quick enough to get in contact when you want someone to sign up.. not so much when someone wants to cancel their account. Sort it out.

  • EmGymMum
    Em (@EmGymMum) reported from Belfast, Northern Ireland

    @O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!

  • padraigmc1988
    padraig mc crory (@padraigmc1988) reported from Belfast, Northern Ireland

    Is it just me or has @O2 phone signal went to the absolute dogs?

  • egyptian_irish
    Kareem (@egyptian_irish) reported from Kilroot, Northern Ireland

    @O2 Migrating from O2 PM to O2 PAYG has taken 7 days so far, 3 phone calls of over an hour each and teams of people who have no idea what they are doing. Your customer service standards are shockingly poor and your back office processes are terrible. I can't wait to leave you

  • GeorgeCowan
    Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @O2 Yeah that doesn’t give any way to report an issue or anything not helpful

  • DonnellyWAFC
    Conor Donnelly (@DonnellyWAFC) reported from Belfast, Northern Ireland

    @O2 Good Afternoon, I recently tried to upgrade on line via switch up and it wouldnt let me put my Blue Light Discount on and now I can't access it, Can you kindly help.

  • TheRealJackieJ
    Jackie Johnston (@TheRealJackieJ) reported from Belfast, Northern Ireland

    @O2 Hi. Can someone help me please? Tried ringing but losing the will with the wait times. Basically placed 3 orders yesterday. 2 have been despatched but 1 hasnt - ms-221212349. Can someone check whats happening?

  • UberGeekFanboy
    Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland

    @O2 trying to phone through to return a phone and keep getting cut off? Wtf.

  • apallan
    ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland

    @Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.

  • GarethAJMiller
    Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • roryg2009
    Rory Gallagher (@roryg2009) reported from Belfast, Northern Ireland

    @o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...

  • cimota
    Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @Aerial_Direct @O2 You play fast and loose with customer records and exploit trust. Shame on @o2 for a blatant breach of customer goodwill.

  • thebaldfather
    Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland

    @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

  • StephenScarth
    Stephen Scarth (@StephenScarth) reported from Bangor, Northern Ireland

    @O2 Hi having problems making and receiving phone calls on a IPhone SE #O2

  • BrendanB2
    Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland

    @O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).

  • IanRobinson
    Ian Robinson (@IanRobinson) reported from Dundonald, Northern Ireland

    Is a cellular Apple Watch looked to the network provider you get it from? I have a Stainless Steel Series 6 that I got from @O2 that I no longer need since I got my Ultra from O2.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AuraMystic_
    Nikki (@AuraMystic_) reported

    @O2 where do I put in a complaint about 2 of your branches

  • JorEh1061107
    Jor Eh (@JorEh1061107) reported

    @arokorol @O2 When you were landing at Ben Gurion, your plane probably began its descent over the West Bank into Tel Aviv, so the first signal it picked up was the Palestinian Authority one.

  • Twiterteroo
    Twiterteroo (@Twiterteroo) reported

    @O2 Folks, your help system is dire. That’s all.

  • MisterEMan42
    Mr E Man (@MisterEMan42) reported

    @AmericaGirl0611 @arokorol @O2 Paedophone network? Sounds very Israeli

  • OyVeyzMeir
    🔯Hebrew Hammer🔯 (@OyVeyzMeir) reported

    @arokorol @Shimshon1800 @O2 O2 may be preferring Paltel as a roaming provider but I'd more bet on the provider aiming an especially "hot" sector at the airport to capture roaming traffic and generate revenue. A simple manual network selection will cure that. But they're so close together that it does happen. Same occurs when in the North, can get alerts roaming onto Alfa or Spacetel and data is HORRIFICALLY expensive on those.

  • lild3mon1332
    lild3mon666 (@lild3mon1332) reported

    @arokorol @O2 Typically ****** network @O2

  • HustlingWalrus
    HustlingWalrus (@HustlingWalrus) reported

    @O2 you gonna fix the visual voicemail text bug or just let it sit there. You charge enough money and don't spend it on better signal surely you can put a bit towards fixing bugs.

  • benjaminlfc
    Benjamin Webster (@benjaminlfc) reported

    @O2 @JustinDiamond16 Many, many people have reported this just on X alone, I have reported it via Customer Service and they’ve opened a ticket and nothing has been done (no surprises there). This has been going on for months and months, if you do manage to get to the section where it asks for your card details choosing the Apple Pay option just spins and spins and then says Apple Pay isn’t available, if you manually enter card details 9 times out of 10 the payment fails. Turn to the IVR system over the phone and payments are successful, a payment reference is read out by the automated system at the speed of light therefore you have absolutely no time to write it down and then said payment just doesn’t reflect on the account. Why you messed around with the billing system I’ll never know, 18 years this year I’ll have been an O2 customer and the previous system was perfectly fine, have you never heard of the phrase “IF IT AIN’T BROKE DON’T FIX IT”?

  • chocominteo_
    ⸝⸝ ꒰ minty 🍡 ⁞ ˎˊ˗ (@chocominteo_) reported

    @yoizkkura @O2 Oh no you’re so fine don’t feel stupid, presale are genuinely SO stressful. You should have presale for tomorrow so don’t stress. Good luck 🤍

  • waterson_mike
    Mike Waterson (@waterson_mike) reported

    @1stSimona @O2 Google mse mobile deals ,lots of good deals on there , o2 are absolutely terrible now their customer service is non existent