O2 Outage Report in Stormont, Northern Ireland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stormont, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stormont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at O2
O2 is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Stormont, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Phone | |
| Newtownabbey |
Phone | |
| Belfast |
Total Blackout | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Belfast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stormont, Northern Ireland
Latest outage, problems and issue reports in Stormont and nearby locations:
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Liz Cullinane
(@liznangel3) reported
from
Balmoral, Northern Ireland
@EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿
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Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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Gareth
(@GarethAJMiller) reported
from
Belfast, Northern Ireland
@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Ashleigh Shaw
(@SWAshleigh) reported
from
Ballygowan, Northern Ireland
How do I make a complaint with @O2
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help
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Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
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Stephen Scarth
(@StephenScarth) reported
from
Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month
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askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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kari-anne habbershaw
(@KariAHabbershaw) reported
@O2 and no...my problem still isn't sorted. 😡
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Andrew Lumb
(@andy_lumb1) reported
@O2 we are now over 36 hours without a mobile signal in our post code area. No information or notification of outages for the Preston Wrea Green area.
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I'm Batman🦇
(@_Randomguy224) reported
Really thought porting over a number to @O2 would be so simple and easy. But wow 02 make it so hard and stressful. 😫. Why isn't there more help available
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Valentín Díaz
(@_valentindiaz) reported
@O2 have been without service for weeks now when I’m at home. First raised incident on 10 March, said “we’re working hard to fix the issue” , but no ETA provided whatsoever. Terrible service!
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Cat Corrighan
(@CatCorrighan) reported
@O2 Hey @O2 your drinks tokens for O’Neill’s didn’t work last night on #ThirstyThursdays 😿 are you going to fix for next week?
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Nick
(@BigNick_1) reported
@O2 Hi do you have a number for FRAUD dept please?? Called the normal service desk a couple of weeks ago to open a case and they’re still trying to bill me for a phone I NEVER had. Thank you
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Rob Smith
(@robsmith115) reported
from
Millom, England
@O2 I have cancelled my order. You never replied to my DM, your customer service is absolutely terrible. 4 hours on the phone to your team has cost me over £20 in phone charges. #o2 #badcustomerservice
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Leisa Gunn
(@LeisaGunn1) reported
@O2 I have raised a complaint with you and I’m still waiting for a phone call. You have been charging me for service that you are not providing. Please message me ASAP.
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tori cox
(@toricoxxx_) reported
@O2 please could someone help me, I’ve been waiting for help since Monday 😩
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David Stokes
(@davidleestokes) reported
@O2 I've dm'ed you. But it isn't a mast problem. This happens wherever I am.