O2 Outage Report in Stormont, Northern Ireland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stormont, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stormont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Stormont, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast and Carrickfergus.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone | |
| Carrickfergus |
Phone | |
| Belfast |
Phone | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stormont, Northern Ireland
Latest outage, problems and issue reports in Stormont and nearby locations:
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
-
billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
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Bacon From Heaven
(@RunRosyRyanRun) reported
from
Belfast, Northern Ireland
@O2 I won an instant prize from Greggs but no voucher appeared, can you help?
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padraig mc crory
(@padraigmc1988) reported
from
Belfast, Northern Ireland
Is it just me or has @O2 phone signal went to the absolute dogs?
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help
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Gareth
(@GarethAJMiller) reported
from
Belfast, Northern Ireland
@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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Rory Gallagher
(@roryg2009) reported
from
Belfast, Northern Ireland
@o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...
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Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month
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Stephen Scarth
(@StephenScarth) reported
from
Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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Christine #StaySafe #SaveLives Watson 💙
(@Watsonmydear) reported
from
Belfast, Northern Ireland
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Liz Cullinane
(@liznangel3) reported
from
Balmoral, Northern Ireland
@EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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McVizb
(@McVizb) reported
Hi @O2, as a @virginmedia customer that now has access to @O2PriorityUK, how do I get further access to the current deal for Disney+ without an actual O2 login? I’m taken to the O2 site to redeem this, but I don’t have an account to use. Appreciate your guidance please. Thanks!!
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steven mckaveney
(@Stevemcka) reported
@O2 absolutely shocking service as usual by O2. Had a sim ported over due by 10am. Nothing. No emails, texts etc. I called at 12 and told 1pm, then 3pm and told 6pm and then 6pm and told Monday.
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Paul
(@Deep_diver_uk) reported
@virginmedia @O2 Thanks for reply, they can’t do anything been like this since Feb 22 when on virgin sim before Virgin switch us to O2, Parents can’t use phone just wish told can’t cancel as will affect virgin contract. So what do they do..
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louise stone
(@taz3677) reported
@O2 never been so upset to got through all the upgrade stuff the amazing Cyrus on ur upgrade team. Agree to everything all goes through then couple hours later get email to say out if stock. So upsetting didn't get phone next day. Always had great service with o2 tho thanks
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Dale Watts
(@Extinguisherman) reported
@Bowiejcecc @O2 Best idea you gonna have, can’t wait for contract to expire. Terrible company
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Jαу
(@Jermaine_ManUtd) reported
@O2 @Bowiejcecc Am I going to get a reply because on your Twitter feed I’m seeing this account reply in a matter of minutes yet I’m still waiting for a reply hours later for a service I’m paying for yet not received in 5 days, beyond ridiculous
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steven mckaveney
(@Stevemcka) reported
@O2 terrible service by O2. Personally would avoid them like the plague.
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Jαу
(@Jermaine_ManUtd) reported
@O2 Am I going to get a reply because on your Twitter feed I’m seeing this account reply in a matter of minutes yet I’m still waiting for a reply hours later for a service I’m paying for yet not received in 5 days, beyond ridiculous
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Ross
(@rosss9996) reported
@O2 No, nothing. I confirmed the email with the agent on the call, your website and the agent I spoke with the other day. Your agent 2 months ago was also aware of the complaint but insisted I the email address was sufficient.
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Jαу
(@Jermaine_ManUtd) reported
@O2 Am I going to get a reply because on your Twitter feed I’m seeing this account reply in a matter of minutes yet I’m still waiting for a reply hours later for a service I’m paying for yet not received in 5 days, beyond ridiculous