O2 outages and service status in Stormont, Northern Ireland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Stormont, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 11, 9:05 AM GMT+1.
- Internet (50%)
- Wi-fi (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stormont, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stormont, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stormont, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast, and Carrickfergus.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
Wi-fi | 4 days ago |
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Belfast
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Internet | 23 days ago |
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Belfast
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Internet | 2 months ago |
|
Carrickfergus
|
Internet | 2 months ago |
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Carrickfergus
|
Internet | 2 months ago |
|
Carrickfergus
|
Phone | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Stormont, Northern Ireland
Latest outage, problems and issue reports in Stormont and nearby locations:
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Richard Walker (@rickgwalker) reported from Whiteabbey, Northern IrelandIs @O2 poor for network coverage in the Greater Belfast area?
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Jackie Johnston (@TheRealJackieJ) reported from Castlereagh, Northern Ireland@O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct
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timjacko09 (@timjacko09) reported from Ballygowan, Northern Ireland@O2 I’m having problems sorting out the “extra” that came with my recent upgrade. Today is day 28, I need to choose today. Please help asap!
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Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland@EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee
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Britishgamerni 🇬🇧🏳️🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland@O2 Yeah that doesn’t give any way to report an issue or anything not helpful
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Samantha G (@SamCamLlamClam) reported from Greenisland, Northern Ireland@O2 repeatedly ignored by your dms.. been trying to contact you for days - I am incredibly distressed and humiliated by this treatment. Quick enough to get in contact when you want someone to sign up.. not so much when someone wants to cancel their account. Sort it out.
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Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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Ashleigh Shaw (@SWAshleigh) reported from Ballygowan, Northern IrelandHow do I make a complaint with @O2
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Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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Matt Johnston (@cimota) reported from Knockmore, Northern Ireland@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
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Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Kareem (@egyptian_irish) reported from Kilroot, Northern Ireland@O2 Migrating from O2 PM to O2 PAYG has taken 7 days so far, 3 phone calls of over an hour each and teams of people who have no idea what they are doing. Your customer service standards are shockingly poor and your back office processes are terrible. I can't wait to leave you
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help
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P Conlon PC (@PcConlon) reported from Belfast, Northern Ireland@DPDgroup_news @O2 your service is a joke
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month
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leane reid (@leannereid1988) reported from Castlereagh, Northern Ireland@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
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Adam McCalden (@adammccalden) reported from Belfast, Northern Ireland@virginmedia since my virgin mobile UK signal has been shifted from piggyback Vodafone to @O2 it has been a complete disaster, constant signal dropping, constant WiFi calling cutting. This is before my account has been transferred to O2. Complete and utter rubbish
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askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Viridis (@Lord_Viridis) reported@kirstygc1 @O2 Hasn't worked for months if honest, I told them about the fault 4 months ago and they still won't fix it as it only affects % of customers. It's shocking. Look through my old posts to O2 to see how bad. There's even a ticket open ref CIT-A390334 about it, never called me back
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Glenn (@Glennboy00) reported@O2 are your payment systems down?
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Christopher Rose (@RizzerRose) reported@O2 customer service is awful staff poorly trained and up to one hour and thirty minutes just to upgrade if you’re an existing customer go to a new provider
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Hayley Laura (@LilHay) reported@xlilyyrobinson @O2 They’re the biggest pile of **** going. I’ve had issues for a week and recieved two replies from then and not one has been to get the issue sorted. I’ve reported them now. They’re an absolute disgusting disgrace
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Phil (@Lodovicho) reported@O2 Ive emailed your CEO. highly recommend i get a response from customer relations sooner rather than later.
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Mandie (@themandiespence) reportedAnyone having trouble booking presale tickets through the O2 priority app? @O2 @O2Priority @O2PriorityUK. Been trying for two days now 🤬🤬
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Hayley Laura (@LilHay) reported@O2 @locketsc Four hours I’ve been waiting for you response to get my issue sorted. This is absolutely shocking when you’re actioprenventing ppl from doing stuff. Pls respond to DMs
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CHRIS (@CHRIS196213) reported@1stSimona @O2 Agree since merger it’s awful all of it signal app the lot. We are also with virgin for tv and broadband and that’s awful too
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Benjamin Webster (@benjaminlfc) reported@O2 @JustinDiamond16 Many, many people have reported this just on X alone, I have reported it via Customer Service and they’ve opened a ticket and nothing has been done (no surprises there). This has been going on for months and months, if you do manage to get to the section where it asks for your card details choosing the Apple Pay option just spins and spins and then says Apple Pay isn’t available, if you manually enter card details 9 times out of 10 the payment fails. Turn to the IVR system over the phone and payments are successful, a payment reference is read out by the automated system at the speed of light therefore you have absolutely no time to write it down and then said payment just doesn’t reflect on the account. Why you messed around with the billing system I’ll never know, 18 years this year I’ll have been an O2 customer and the previous system was perfectly fine, have you never heard of the phrase “IF IT AIN’T BROKE DON’T FIX IT”?
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Autumn Powell (@AutumnPowell21) reportedSince getting my new phone I'm getting untold spam calls! @O2 please help