O2 outages and service status in Stormont, Northern Ireland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Stormont, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stormont, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stormont, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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O2 Issues Reports Near Stormont, Northern Ireland
Latest outage, problems and issue reports in Stormont and nearby locations:
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Britishgamerni 🇬🇧🏳️🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland@O2 is there any way to arrange a call back over Twitter for the fraud team? My mothers been waiting a month now for a call back with her o2 account still locked out, she’s called dozens of times promised call backs and she’s never called she’s still on hold and fraud closes at 6
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Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland@LauraJ2803 @SarahSherry1 @O2 This is criminal activity I was charged £2 per day by #Three Which is bad enough Truth is like petrol/oil/electric/tv you can't change as they're all at it!
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Jackie Johnston (@TheRealJackieJ) reported from Castlereagh, Northern Ireland@O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month
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Kareem (@egyptian_irish) reported from Kilroot, Northern Ireland@O2 Migrating from O2 PM to O2 PAYG has taken 7 days so far, 3 phone calls of over an hour each and teams of people who have no idea what they are doing. Your customer service standards are shockingly poor and your back office processes are terrible. I can't wait to leave you
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.
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Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Matt Johnston (@cimota) reported from Lisburn, Northern IrelandIt’s plain that @O2 sell their customer database to any player willing to put up the cash. Which is why the customer ends up targeted by bad players like @aerial_direct preying on ignorance of what a megabyte is.
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Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern IrelandKudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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Mad Madame Em (@Utter_Dil_Emma) reported from Belfast, Northern IrelandI assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.
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Jackie Johnston (@TheRealJackieJ) reported from Belfast, Northern Ireland@O2 Hi. Can someone help me please? Tried ringing but losing the will with the wait times. Basically placed 3 orders yesterday. 2 have been despatched but 1 hasnt - ms-221212349. Can someone check whats happening?
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Ian Robinson (@IanRobinson) reported from Dundonald, Northern IrelandIs a cellular Apple Watch looked to the network provider you get it from? I have a Stainless Steel Series 6 that I got from @O2 that I no longer need since I got my Ultra from O2.
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@O2 You don’t get the same experience on @ThreeUK - never get shady third party companies calling. You treat your customers like another product to be sold. It should be criminal. I’m actually disgusted. 🤮
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kierankane (@kkanecelt) reported from Belfast, Northern Ireland@o2 is the worst shittiest network I've ever been on in my life
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Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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Samantha G (@SamCamLlamClam) reported from Greenisland, Northern Ireland@O2 repeatedly ignored by your dms.. been trying to contact you for days - I am incredibly distressed and humiliated by this treatment. Quick enough to get in contact when you want someone to sign up.. not so much when someone wants to cancel their account. Sort it out.
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Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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James Toal (@jtoal) reported from Belfast, Northern Ireland@O2 Yes of course it is, but not when I needed it last night. It is *invariably* down when I try to use it late at night. I raised this issue a few months ago also.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Strange (@AndrewDS1981) reported@BelfastGiants @O2 Can I get some bleach for my eyes. Those are awful. Truly awful.
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Charlie’s Haus (@HausofCharlie) reportedCan you fix the Adela O2 priority presale? @O2
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Chris (@houghtonc79) reported@O2 No issues, just 💩 service. 5g is no faster than 4g was where I live.
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Dan Hicks (@itshicms) reported4/4 bars and 4G.. yet nothing is working.. @o2 you need to absolutely sort your **** out.. i’m paying for **** all clearly.. oh, i’m outside aswell, i’d understand if it was inside but no, fill everything and outside and i’ve got nothing. utterly useless
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Monk (@i_Charizard) reported@virginmedia and @O2 are killing me. 14 hour shift and I get home and my WiFi isn't working and it's taken me 25 mins to send this tweet cos o2s network is shite
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Steeley (@djsteeley) reportedEmail from @O2 did I need satellite coverage, great if bagging munros in Scotland, or alternatively trying to get a phone signal in Kirkintilloch, Chryston, @glasgowfort or @hyatt hotel in Stratford. 📱
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Tom Weller (@TWeller96) reportedAvoid using @O2 for your phone! Issue raised over 5 months ago and still not sorted. So much for O2 Priority. Look elsewhere!
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Andy (@sadelta99) reported@O2 yet again signal issues in CB24 area - only one bar signal and 5G dropping out to 4g which is practically useless here
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𝐃𝐚𝐯𝐢𝐝 𝐁𝐮𝐭𝐥𝐞𝐫 🇺🇦 (@DavidButler34) reported@wheat_daddy @O2 Government should start imposing meaty fines on all network providers not providing reasonable rural coverage! Plenty of masts around here but they’re basically all dialed down to save on energy costs!
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Simon Elliott (@simon_elliott) reported@O2 @giffgaff will you PLEASE do something about the dreadful mobile signal issue in and around Penzance? I understand it is a mast issue? Can only call when near WiFi!