O2 outages and service status in Stormont, Northern Ireland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Stormont, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stormont, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stormont, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Stormont, Northern Ireland
Latest outage, problems and issue reports in Stormont and nearby locations:
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ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Samantha G (@SamCamLlamClam) reported from Greenisland, Northern Ireland@O2 repeatedly ignored by your dms.. been trying to contact you for days - I am incredibly distressed and humiliated by this treatment. Quick enough to get in contact when you want someone to sign up.. not so much when someone wants to cancel their account. Sort it out.
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Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
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Matt Johnston (@cimota) reported from Lisburn, Northern IrelandIt’s plain that @O2 sell their customer database to any player willing to put up the cash. Which is why the customer ends up targeted by bad players like @aerial_direct preying on ignorance of what a megabyte is.
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Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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Rory Gallagher (@roryg2009) reported from Belfast, Northern Ireland@o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...
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Adam McCalden (@adammccalden) reported from Belfast, Northern Ireland@virginmedia since my virgin mobile UK signal has been shifted from piggyback Vodafone to @O2 it has been a complete disaster, constant signal dropping, constant WiFi calling cutting. This is before my account has been transferred to O2. Complete and utter rubbish
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee
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Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern IrelandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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Matt Johnston (@cimota) reported from Knockmore, Northern Ireland@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
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Shauna (@irishangel84) reported from Belfast, Northern Ireland@O2 Don't care about Peter Kay tickets but I can't even get my Friday Greggs treat 🙈🙈🙈
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Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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Bacon From Heaven (@RunRosyRyanRun) reported from Belfast, Northern Ireland@O2 I won an instant prize from Greggs but no voucher appeared, can you help?
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timjacko09 (@timjacko09) reported from Ballygowan, Northern Ireland@O2 I’m having problems sorting out the “extra” that came with my recent upgrade. Today is day 28, I need to choose today. Please help asap!
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Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
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Richard Walker (@rickgwalker) reported from Whiteabbey, Northern IrelandIs @O2 poor for network coverage in the Greater Belfast area?
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billy (@billyjatkins) reported from Belfast, Northern Ireland@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lewis Buxton (@LewisBuxton) reported@O2 hey O2. I am away on holiday and my iPhone is now saying I have no SIM. Can you help? Is it possible to convert my physical SIM to an eSIM please? Thanks!
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Laraine Kempster (@londonlaraine) reported3 Days no service, I am 70, disabled, and your still lying saying its a Mast problem when my phone says SIM NOT PROVISIONED. I cannot make an urgent call and your chat team say they can't help. @O2
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Andy charman (@Andy_charman) reported@mattstingray @O2 Having exactly same issue for last 3 months and @O2 have done nothing!
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Tom Weller (@TWeller96) reportedAvoid using @O2 for your phone! Issue raised over 5 months ago and still not sorted. So much for O2 Priority. Look elsewhere!
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Christopher McLarnon (@mclarnonc) reportedSo it will take @O2 up to 28 days to answer my complaint, all the while I am without a working phone. Just not remotely good enough.
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john (@jhargie4) reported@o2 @virginmedia @Virgin CEO LUTZ SCHUELER seems only your bot accounts actually care about the customer
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Simon Elliott (@simon_elliott) reported@O2 @giffgaff will you PLEASE do something about the dreadful mobile signal issue in and around Penzance? I understand it is a mast issue? Can only call when near WiFi!
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Laraine Kempster (@londonlaraine) reported3 Days no service, I am 70, disabled, and your still lying saying its a Mast problem when my phone says SIM NOT PROVISIONED. I cannot make an urgent call and your chat team say they can't help. @O2
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Charlie’s Haus (@HausofCharlie) reportedCan you fix the Adela O2 priority presale? @O2
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KopiteinPoland (@KopiteinPoland) reportedBefore @O2 say call customer service, why do I want to waste my time stuck in your queues, waiting to speak to someone about something I should be able to check online and pay if your website worked properly. #timeismoney