O2 Outage Report in Stormont, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stormont, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stormont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Stormont, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast and Kilroot.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Phone | |
| Belfast |
Internet | |
| Belfast |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stormont, Northern Ireland
Latest outage, problems and issue reports in Stormont and nearby locations:
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Liz Cullinane
(@liznangel3) reported
from
Balmoral, Northern Ireland
@EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Gareth
(@GarethAJMiller) reported
from
Belfast, Northern Ireland
@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
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Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
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askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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Ashleigh Shaw
(@SWAshleigh) reported
from
Ballygowan, Northern Ireland
How do I make a complaint with @O2
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
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Stephen Scarth
(@StephenScarth) reported
from
Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Karaa
(@Ellis01Karaa) reported
@O2 hello! I have tried to get the IPhone 13 Pro max there was an upfront cost of £30 and I’ve been charged that twice and haven’t finished the process due to the website not working for me, I’d like to be refunded the both £30s and complete it all in store.
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Fernando Jardim
(@Fernando1Jardim) reported
@VodafoneUK Your retentions team called with a better deal but won’t give it to me as I’d gone with another deal. So I’ll just go cancel my new order and broadband and go over to @O2 like I was originally planning
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Trace Sinclair
(@TraceSinclair) reported
@O2 hi, my bill looks a lot higher than normal and I don’t know why. Your instant messenger hasn’t been available for days and I’d like to be able to get this sorted before my next payment is taken out. Can you help?
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Louisaajay
(@Louisaajay2) reported
@O2 I am left reeling after a call with your so called customer care. My mum has been sold an upgrade and phone case over the phone 11 days ago and it hasn’t come - (case has)NO ONE CAN HELP. She is a recent widow and has been left HYSTERICAL from this call. Please help.
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Gareth Mcelhatton
(@buckets211) reported
@O2 need help
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Lisa
(@lisa_richie) reported
@o2 Hi, are you experiencing problems? My signal has just dropped out completely (LA11)
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𝘿𝙖𝙣𝙞𝙚𝙡 𝙍𝙞𝙙𝙜𝙚𝙬𝙖𝙮
(@idRidge) reported
@O2 I submitted a complaint on 09/11/21 and despite sending about 5 emails chasing up a response and your team apologising each time, I have still not received one! This is so poor!! Honestly the worst customer service I have ever experienced!
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danielle🌿
(@elle_41) reported
@O2 Hello, is someone please able to help me? On Friday I ordered a sim only contract with you and have received an email to say you have received my order. I have not received any emails since that and when I log in to your site it says no o2 products, please can someone help?
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mmi music management ltd
(@music_mmi) reported
@O2 spent ages speaking to you about my sons phone and you keep hanging up . Possibly the worst company in existence
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Amy Troland
(@AmyTroland) reported
@O2 customer service is ridiculous!! We have now been without service for months. We have requested on numerous occasions to speak to a manager or requested a manager callback on 3 occasions now without avail. Every time we speak to someone we are told different info!