O2 Outage Report in Stormont, Northern Ireland
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Stormont, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stormont, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at O2
O2 is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Stormont, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast, Carrickfergus, and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
Internet | 8 days ago |
|
Carrickfergus
|
Internet | 9 days ago |
|
Carrickfergus
|
Internet | 14 days ago |
|
Carrickfergus
|
Phone | 15 days ago |
|
Belfast
|
Phone | 21 days ago |
|
Belfast
|
Internet | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stormont, Northern Ireland
Latest outage, problems and issue reports in Stormont and nearby locations:
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Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland@EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿
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Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Stephen Scarth (@StephenScarth) reported from Bangor, Northern Ireland@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Ashleigh Shaw (@SWAshleigh) reported from Ballygowan, Northern IrelandHow do I make a complaint with @O2
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askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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kierankane (@kkanecelt) reported from Belfast, Northern Ireland@o2 is the worst shittiest network I've ever been on in my life
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Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
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Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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Stuart A (@salexander835) reported from Holywood, Northern Ireland@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !
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Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
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Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern IrelandKudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern IrelandGreat customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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billy (@billyjatkins) reported from Belfast, Northern Ireland@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Suttie 🏴 🇪🇺🇺🇦 (@ross_suttie) reported@EnglandRugby @owen_faz @O2 Still doesn’t help with his tackling technique…
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Lateef (@LateefSaka) reported@GeneralRadahn92 @O2 It’s not service related btw — terrible customer service, tried to accuse me of fraud, didn’t port my number… I could truly go on
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Sarah Franklin (@eyeshoot) reported@O2 my iPhone isn’t working on mobile data in Spain, I have everything switched on, please help!
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Marc Gray (@Warren1Point) reported@O2 can you tell me why it is that we have no services in certain areas of South Down area & we will not have them until the 25th of February. Many people in this region rely on their mobile as their primary phone what should they do in a medical emergency @EnnisSinead #o2down
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Ronny Millburn (@RonnyMillburn) reported@EnglandRugby @owen_faz @O2 Clearly theres a load of people here who havent a clue about what theyve just seen. 3 reps at 60kg db chest press is a good lift. May have been a 1 rep max set and he went for it. 95% of people reading this probably couldnt lift a 60kg off the rack never mind press it
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Lateef (@LateefSaka) reported@seaofknees_ @O2 As you a new customer I shouldn’t have a single whiff of an issue. They are even telling me how much my next bill is… do they even deserve that money
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Michelle Davies (@MichelleMair10) reported@O2 absolutely shocking service last night. Been with you almost 20 years simple because your customer service was great. Can get much cheaper service elsewhere. Spoke to 2 different advisers yesterday both with terrible English!
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Richard Croft (@RichardCroft12) reported@O2 Hi is there an issue with your network? 2nd day of problems, not specific to any area, I'm a driver, yesterday Stoke, Derby, Mansfield, Burton, today London.
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Oh Biscuits! (@Thandion1) reported@EnglandRugby @SixNationsRugby @O2 Hopefully we are looking at a winding down of Ben Youngs active international career. His performances have been largely disappointing for a good few years now and the drop off when he came on on Saturday was startling.
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Mike Hunt (@MikeHuntTheMunt) reported@EnglandRugby @owen_faz @O2 That’s why he’s slow, can’t tackle and can’t keep up with play. Useless against Scotland and Finn Russell beat him in every department and the mighty 100+ cap useless captain got lured in every time to make mistake after mistake to give away tries.