O2 Outage Report in Stormont, Northern Ireland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stormont, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stormont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 08: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (23%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Stormont, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast and Lisburn.
City | Problem Type | Report Time |
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Phone | ||
Phone | ||
Phone | ||
Internet | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stormont, Northern Ireland
Latest outage, problems and issue reports in Stormont and nearby locations:
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Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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Stephen Scarth (@StephenScarth) reported from Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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kierankane (@kkanecelt) reported from Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland
@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
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Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland
@O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !
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Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland
@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland
@O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help
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Stuart A (@salexander835) reported from Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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billy (@billyjatkins) reported from Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
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Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland
@EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿
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Ashleigh Shaw (@SWAshleigh) reported from Ballygowan, Northern Ireland
How do I make a complaint with @O2
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland
Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Holliday (@Gaz_Holl) reported
Just joined @O2 for the first time. It has been the worst decision I have ever made. Wrong sim sent out to me. New sim on its way after speaking to 4 different O2 advisers. Meanwhile original sim looks like it has been deactivated leaving me with no phone number. Please advise.
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Stupot mcfrew (@Stupot_1983) reported
Why has @O2 signal gone from bad to worse in my area constantly run 3g Web now as 4g jsut don't work funny it went crap when they joined @virginmobile not my phone as tried on several different devices and get told its due to more people using the network now! #Stuck in contract
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SBInvestment (@InvestmentBay) reported
@Kayleigh92A @O2 I'd raise a complaint with the pub chain, get rid of the jobsworth prick for a start. O2 never fixes things tho so don't even try trust me mate
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Paula Naz (@TTPaulaNazWL) reported
@o2 3 months to resolve your errors and still no resolve 😡😡😡😡
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SBInvestment (@InvestmentBay) reported
@Kayleigh92A @O2 I know wtf! Luckily the guy before me had the argument and I overheard the convo FFS
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SBInvestment (@InvestmentBay) reported
@Kayleigh92A @O2 Same not working wtf
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🧚🏾♀️ (@Resiliently_Ree) reported
@O2 So do your stores have different stock levels to online? Why not give the option to a customer that they can go to a store to instead when you tell them it’s not in stock
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Gino (@DizzeeG) reported
@O2 The O’Neills Voucher failed to work. Please advise how I can raise a complaint?
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Kellie Hall (@kellsbells89) reported
@O2 01618263139 I'm confident it was not your 'promitional' department that called me and was in fact a scam. However if it was, I loved him telling me to **** off
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dan meskell (@dantheplumber2) reported
@O2 @123midgetchloe Are we wasting our time today? What's the problem?