O2 outages and service status in Stormont, Northern Ireland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Stormont, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stormont, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stormont, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Stormont, Northern Ireland
Latest outage, problems and issue reports in Stormont and nearby locations:
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askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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Em (@EmGymMum) reported from Belfast, Northern Ireland@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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Mad Madame Em (@Utter_Dil_Emma) reported from Belfast, Northern IrelandI assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.
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Stephen Scarth (@StephenScarth) reported from Bangor, Northern Ireland@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@Aerial_Direct @O2 You play fast and loose with customer records and exploit trust. Shame on @o2 for a blatant breach of customer goodwill.
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Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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Matt Johnston (@cimota) reported from Lisburn, Northern IrelandIt’s plain that @O2 sell their customer database to any player willing to put up the cash. Which is why the customer ends up targeted by bad players like @aerial_direct preying on ignorance of what a megabyte is.
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Stuart A (@salexander835) reported from Holywood, Northern Ireland@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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Jackie Johnston (@TheRealJackieJ) reported from Belfast, Northern Ireland@O2 Hi. Can someone help me please? Tried ringing but losing the will with the wait times. Basically placed 3 orders yesterday. 2 have been despatched but 1 hasnt - ms-221212349. Can someone check whats happening?
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
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Joel Ferguson (@Deadandgone70) reported from Newtownards, Northern IrelandGlad I’m leaving @O2. Trying to recycle my phone and according to CEX, TescoMobile and Game the small mark on my phone wouldn’t be a problem. But send my phone off and they say they’d give 50% of the value. Jokers like. Even in store they said it wouldn’t be a problem
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Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Samantha G (@SamCamLlamClam) reported from Greenisland, Northern Ireland@O2 repeatedly ignored by your dms.. been trying to contact you for days - I am incredibly distressed and humiliated by this treatment. Quick enough to get in contact when you want someone to sign up.. not so much when someone wants to cancel their account. Sort it out.
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern IrelandKudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month
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Rory Gallagher (@roryg2009) reported from Belfast, Northern Ireland@o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...
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P Conlon PC (@PcConlon) reported from Belfast, Northern Ireland@DPDgroup_news @O2 your service is a joke
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Kareem (@egyptian_irish) reported from Kilroot, Northern Ireland@O2 Migrating from O2 PM to O2 PAYG has taken 7 days so far, 3 phone calls of over an hour each and teams of people who have no idea what they are doing. Your customer service standards are shockingly poor and your back office processes are terrible. I can't wait to leave you
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Curry (@Paulc2nd) reported@BillCockaCha @O2 I am having issues with it as well. They ask the same dumb questions when it's a problem with the app.
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joe ♞ (@ComradeAzul) reported@mattstingray @O2 Same. O2 has become so poor since merging with virgin
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Christopher McLarnon (@mclarnonc) reportedSo it will take @O2 up to 28 days to answer my complaint, all the while I am without a working phone. Just not remotely good enough.
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Jonny duncan (@MrJonnyDuncan) reported@O2 how do you allow all these touts and scammers to buy all the tickets to your shows at the o2 and let them re sell them for 5 times the value when there's children lose out. What a **** show
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#BurnhamthefakePM #NeverLabour (@EmmMurray211) reported@O2 any chance of some support for my daughter after her phone was stolen? The level of support @Ofcom so far, has been absolutely abysmal. It would be good to find someone who actually cares!
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john (@jhargie4) reported@O2 @virginmedia @Virgin CEO Lutz Schueler Deadlock letter has now been received although it completely does not address my actual complaint and the reported resolution is factually incorrect. Just shows the total lack of respect shown to a 20 year loyal customer
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Chris (@houghtonc79) reported@O2 No issues, just 💩 service. 5g is no faster than 4g was where I live.
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Rachael Mcmurray (@_mcmurray) reportedWhy is the O2 online shop not working? Been trying to upgrade my phone for days now. Just keep getting a opps page @O2
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POM (@pom0021) reported@O2 @wtsang_ I have the same issue
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🎗️Turnbull and Proud 🍉💚🏳️🌈🏳️⚧️ (@Dgooch66) reportedStill more AI drivel from @o2 instead of actual customer service, I will not deal with AI to sort out a problem of your making, advertise goods how your prepared to sell them don't try and flimflam customers or you'll end up losing them like you have in our case.