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O2

O2 service status in Stormont, Northern Ireland

Why is my O2 service not working?

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If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Stormont, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stormont, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Stormont, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, Carrickfergus, and Newtownabbey.

CityProblem TypeReport Time
Belfast Internet 14 days ago
Carrickfergus Internet 15 days ago
Carrickfergus Internet 20 days ago
Carrickfergus Phone 21 days ago
Belfast Phone 27 days ago
Belfast Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Stormont, Northern Ireland

Latest outage, problems and issue reports in Stormont and nearby locations:

  • RunRosyRyanRun
    Bacon From Heaven (@RunRosyRyanRun) reported from Belfast, Northern Ireland

    @O2 I won an instant prize from Greggs but no voucher appeared, can you help?

  • liznangel3
    Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland

    @EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿

  • catherine271076
    Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland

    @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

  • TheRealJackieJ
    Jackie Johnston (@TheRealJackieJ) reported from Belfast, Northern Ireland

    @O2 Hi. Can someone help me please? Tried ringing but losing the will with the wait times. Basically placed 3 orders yesterday. 2 have been despatched but 1 hasnt - ms-221212349. Can someone check whats happening?

  • Watsonmydear
    Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • padraigmc1988
    padraig mc crory (@padraigmc1988) reported from Belfast, Northern Ireland

    Is it just me or has @O2 phone signal went to the absolute dogs?

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help

  • Watsonmydear
    Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    💡 check your Tesco clubcard account - vouchers for restaurants, Denby dining sets & more - I’ve enjoyed 3 course meals for 2 for like £1.13! 💡 check your topcashback account could be £££ for a M&S voucher for example 💡 If @O2 customer make sure you download free priority app

  • JeremyAdamsNI
    Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.

  • TheRealJackieJ
    Jackie Johnston (@TheRealJackieJ) reported from Castlereagh, Northern Ireland

    @O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month

  • GarethAJMiller
    Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • GeorgeCowan
    Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Whitehead, Northern Ireland

    @Jewkneeor @O2 @VodafoneUK Honestly terrible service here I think it’ll be EE or 3 from the look of it when I go to change provider at the end of my contract

  • PcConlon
    P Conlon PC (@PcConlon) reported from Belfast, Northern Ireland

    @DPDgroup_news @O2 your service is a joke

  • roryg2009
    Rory Gallagher (@roryg2009) reported from Belfast, Northern Ireland

    @o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...

  • timjacko09
    timjacko09 (@timjacko09) reported from Ballygowan, Northern Ireland

    @O2 I’m having problems sorting out the “extra” that came with my recent upgrade. Today is day 28, I need to choose today. Please help asap!

  • GeorgeCowan
    Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @O2 Yeah that doesn’t give any way to report an issue or anything not helpful

  • internetsense
    Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @LauraJ2803 @SarahSherry1 @O2 This is criminal activity I was charged £2 per day by #Three Which is bad enough Truth is like petrol/oil/electric/tv you can't change as they're all at it!

  • IanRobinson
    Ian Robinson (@IanRobinson) reported from Stormont, Northern Ireland

    @chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bryanmcc74
    Bryan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bryanmcc74) reported

    @tescomobile @O2 Have just checked ant there’s no issue in this area , but everyday when travelling around for work the 4g is very poor , I’m on Tesco and my boss is o2 , we both have same issue

  • CharlotteChart
    Charlotte (@CharlotteChart) reported

    @Nickyquin @EnglandRugby @O2 Take the Autumn Series though... all on Amazon Prime... poor... very poor. Should be on main tv

  • PokerDaz9
    Daren Taylor (@PokerDaz9) reported from Weymouth, England

    Anyone considering switching to @O2 or @SkyHelpTeam mobile in and around Weymouth … DON’T … the data coverage is continuously abysmal, despite a full 4G signal. Absolute con and waste of money!!!

  • rachelmsellick
    Rachel Sellick (@rachelmsellick) reported from Etwall, England

    @oflahertyevents @O2 I'm in Derby right now.m same problems 👀😪

  • 11keeley11
    Keeley Carpenter (@11keeley11) reported

    @O2 need some help with a cinema voucher not working please

  • TelfordLes
    Les Capon-Telford (@TelfordLes) reported

    @O2 I have been in Canada for 4 days and your service there does not support 4g what am I paying roaming for. Your chat service were appalling and did not understand.

  • jxmes_v
    jxmes (@jxmes_v) reported

    @O2 You having a laugh? I had 0 bars.. “No Service” and barely any 3G as i traveled the entire length of the country It wasn’t intermittent it was absolutely appalling. Your 4G coverage and strength is embarrassing and I’m seriously considering leaving

  • mrbergy3
    Scratcher (@mrbergy3) reported

    After bigging up @O2 over @EE coverage whilst on holiday in Europe recently they have let me down big time now I’m going to the US. They want to charge me £6 a day rather than the £10 a month fixed fee by EE. Disappointed with the lack of support and what appears to be pure greed

  • Magspalmer1
    Magspalmer (@Magspalmer1) reported

    @WalkinshawAlex @O2 I had the most terrible experience with O2 which went on for 2 years before it got resolved. Just hearing the word O2 makes me feel nauseous 🤮

  • jamesharper_PS
    James_paymentsconsultant (@jamesharper_PS) reported

    @NewMillPaul @O2 It could be worse @O2 no network where I am. I can’t cancel it’s a breach of contract as im getting the service im paying for.!! £122 to cancel a bad service and cut off because ironically the customer cl are team could hear me. Call terminated for no response.