O2 Outage Report in Stormont, Northern Ireland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stormont, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stormont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Stormont, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
Phone | |
| Newtownabbey |
Phone | |
| Belfast |
Total Blackout | |
| Belfast |
Phone | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stormont, Northern Ireland
Latest outage, problems and issue reports in Stormont and nearby locations:
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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Em
(@EmGymMum) reported
from
Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜
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Mad Madame Em
(@Utter_Dil_Emma) reported
from
Belfast, Northern Ireland
I assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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leane reid
(@leannereid1988) reported
from
Castlereagh, Northern Ireland
@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
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Ashleigh Shaw
(@SWAshleigh) reported
from
Ballygowan, Northern Ireland
How do I make a complaint with @O2
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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Stephen Scarth
(@StephenScarth) reported
from
Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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Joel Ferguson
(@Deadandgone70) reported
from
Newtownards, Northern Ireland
Glad I’m leaving @O2. Trying to recycle my phone and according to CEX, TescoMobile and Game the small mark on my phone wouldn’t be a problem. But send my phone off and they say they’d give 50% of the value. Jokers like. Even in store they said it wouldn’t be a problem
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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Matt Johnston
(@cimota) reported
from
Knockmore, Northern Ireland
@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emmaaaaa
(@Emmaaa__x) reported
@O2 customer service is actually shocking like I’m absolutely fuming. Absolutely waste of time 30 minutes on the phone to be speaking to someone who doesn’t know what they’re doing!!! I want this resolved now!
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JJ
(@JacobRogers666) reported
@O2 @Jugdar013 Same automated response from o2. Do they care? No. Shocking customer service
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Howard Lee 🇺🇦
(@HowardYLAPE) reported
@O2 It's now 2nd week down, only working sat/sun. My parents have been unable to do online banking (requires callback) , no texts etc etc. They are 80 & 100. Their phone/SIM don't do Wi-Fi calling and even if it did they're pensioners not techies.
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Paul McClure
(@chiefmackers) reported
Was paying @SkyUK £117pm for TV/internet.No sports channels.Slow 40mb internet. Just swapped to @virginmedia £85pm all chanels inc SkySports/BT sport, multiroom & 1GB speed & includes an unlimited @O2 mobile contract so I can cancel my current £25 phone contract. FAR better deal
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Kelsey
(@Jugdar013) reported
@O2 It's only popular because you limited it SO much! I've completely missed out during May despite my best effort!! It would be better if you didn't sell your contracts with these so called 'extras' as they are a big let down.
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Hayley Betts
(@HayleyC1983) reported
Fuming is an understatement @O2 need to get in touch with me now to resolve my issue. Promised call backs, 5 phone calls, constantly getting cut off NOT HAPPY
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BobYohair
(@BobYohair) reported
@o2 hardly any reception travelling from Leeds to Bristol on your network. Seriously, do better, or make your contacts cheaper if you can’t provide the service we are paying for. #o2
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Hayley Betts
(@HayleyC1983) reported
@O2 Incompetent customer service that’s what. Is someone going to contact me to resolve my complaint?
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Egalitarian Geordie
(@EgalGeordie) reported
@O2 I trying to access my voicemail from cananda. Dialling 901 just says I can not access the service. Please advise
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Reverend Brynstero0
(@BrynnyPoohs) reported
@o2 what's happening with my order? Ms-320716371? I have spoken with customer support but they couldn't help and asked for more time to look into it? I ordered on the 18th. 2 weeks for a tablet I could've walked into a shop to get in 20mins isn't a great experience so far.