O2 Outage Report in Stormont, Northern Ireland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stormont, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stormont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 16: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (25%)
-
Total Blackout (16%)
-
E-mail (4%)
-
Wi-fi (4%)
-
TV (1%)
Live Outage Map Near Stormont, Northern Ireland
The most recent O2 outage reports came from the following cities: Lisburn and Belfast.
City | Problem Type | Report Time |
---|---|---|
Phone | ||
Phone | ||
Phone | ||
Phone | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stormont, Northern Ireland
Latest outage, problems and issue reports in Stormont and nearby locations:
-
Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.
-
Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
-
leane reid (@leannereid1988) reported from Castlereagh, Northern Ireland
@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
-
Stephen Scarth (@StephenScarth) reported from Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
-
Mad Madame Em (@Utter_Dil_Emma) reported from Belfast, Northern Ireland
I assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.
-
askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
-
Matt Johnston (@cimota) reported from Knockmore, Northern Ireland
@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
-
Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland
@virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜
-
Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
-
Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
-
Joel Ferguson (@Deadandgone70) reported from Newtownards, Northern Ireland
Glad I’m leaving @O2. Trying to recycle my phone and according to CEX, TescoMobile and Game the small mark on my phone wouldn’t be a problem. But send my phone off and they say they’d give 50% of the value. Jokers like. Even in store they said it wouldn’t be a problem
-
Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct
-
Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
-
ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
-
Ashleigh Shaw (@SWAshleigh) reported from Ballygowan, Northern Ireland
How do I make a complaint with @O2
-
Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
-
Em (@EmGymMum) reported from Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
-
Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
-
DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland
@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
-
kierankane (@kkanecelt) reported from Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Tommy Bhoy (@thomas_bhoy) reported
So @o2 still haven't bothered fixing the phone network in the oban area no phone calls no 4g absolutely nothing we are paying for a service that's absolutely pathetic.
-
PK (@paulkingston38) reported
@virginmedia @O2 How about addressing the issue with your broadband hubs no Wi-Fi connection. I certainly won’t be paying £51 anymore for your atrocious service.
-
Don Haston (@DonChastonez) reported
@O2 Can I cancel my Virgin Mobile free of charge? You are the same company now.
-
Jack Bowring (@BowringGrey) reported
@O2 Hey I’m looking to cancel my O2 refresh contract and was wondering if you could help? Thanks in advance!
-
Summer Blair (@SummerBlairx) reported
If i switch back to @EE will i have better signal in plymouth cause honestly my phone signal and mobile data are shocking with @O2
-
Smithy 💙 (@lillegs85) reported
@O2 Hello, is there a link you could pass onto me for chat, only I can't find one online anywhere. Unless this service is no longer offered.. Thank you.
-
Jasmine 💋 (@_jasminebolton) reported
@O2 hold music is like a horrible white noise 😫 literally the worst thing ever
-
Graham Mac (@Gramsilver1) reported
@virginmedia @O2 Even after receiving a call from Rebecca C-0510211534 who promised £100 compensation nothing has happened. More lies from your team. No record of it with customer retentions. Appaling service for 18 months
-
paul (@paul63384494) reported
@O2 is your net work network down in Manchester I can’t receive or make calls I have emailed, Facebook message you and tweet you message no reply on either I’m ment to start new job today can’t connect them and they can’t call me this is ridiculous!!!!!
-
Charlott P-N (@charlottpn) reported
@O2 my odeon voucher isn’t working and neither is my boyfriends can you help?