O2 Outage Report in Stormont, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stormont, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stormont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Stormont, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast, Newtownabbey and Carrickfergus.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Phone | |
| Newtownabbey |
Internet | |
| Belfast |
Phone | |
| Carrickfergus |
Internet | |
| Belfast |
Phone | |
| Belfast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stormont, Northern Ireland
Latest outage, problems and issue reports in Stormont and nearby locations:
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Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Liz Cullinane
(@liznangel3) reported
from
Balmoral, Northern Ireland
@EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Gareth
(@GarethAJMiller) reported
from
Belfast, Northern Ireland
@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
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askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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Stephen Scarth
(@StephenScarth) reported
from
Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
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Ashleigh Shaw
(@SWAshleigh) reported
from
Ballygowan, Northern Ireland
How do I make a complaint with @O2
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Fry
(@CharlotteFry96) reported
@o2 as I haven’t been able to speak to anyone since I was promised a call back this eve I want to cancel my new contract & move network. Your customer service leaves something 2 be desired esp as I think I heard 1 of your employees laugh about my frustration while on the phone
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Dale Watts
(@Extinguisherman) reported
@karenwisdom @O2 @MartinSLewis Retweet adding BBCWatchdog, WhichUk and ofcom tags. I’m really cheesed of with o2. Total rubbish network and horrendous customer service
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cuff it ✨
(@kxdz_m) reported
@O2 My connectivity with O2 is dire. I’ll have 4G or even 5G and get 2mbps speed or even time out. I’ve done a SIM swap, reset my phone & the issue is still there. I was told by your call centre that manager calls can only happen w/ a scheduled call back. It’s been 72 hours 😐
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Dale Watts
(@Extinguisherman) reported
@r_you_rosa @O2 If they still haven’t meet your needs, retweet your complaint with BBCWatchdog, WhichUk, ofcom and Martin Lewis tags. The network is horrendously bad.
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Chris Cooper
(@c_cooper88) reported
@jamesbunt92 @O2 I’m so amazed it’s that consistently terrible. Seriously considering moving from O2 come September.
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Maggie
(@magsfoxyloxy) reported
@O2 still paying for international roaming and still not even getting 3G, let alone 4g. Never ever travelled to Orlando before and had such bad connectivity. Tried selecting network, won’t let me. Tried turning phone off and on and still doesn’t connect. So frustrating
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@envance @O2 @envance Your Mum needs to call to customer services & tell them she would like to cancel the contract. They will get her through to their colleagues in Retentions but your Mum needs to pass security first before customer services can transfer her to retentions.
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Tom
(@filthy_richey) reported
@O2 any word on when the signal issues in the North Walsham area will be resolved?
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Dale Watts
(@Extinguisherman) reported
@trotttrott3 @O2 The networks congested, it’s not fit for purpose, masts all over the place are termed ‘busy’ which really means congested. Too many devices try to access poor infrastructure. I suggest retweeting complaint using BBCWatchdog, WhichUk, ofcom and Martin Lewis tags
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James Bunting
(@jamesbunt92) reported
@O2 These steps won’t help, the speeds have been a problem for a very long time I’m afraid.