O2 Outage Report in Stormont, Northern Ireland

Problems in the last 24 hours in Stormont, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stormont, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Stormont, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, Carrickfergus, and Newtownabbey.

City	Problem Type	Report Time
Belfast	Internet	13 days ago
Carrickfergus	Internet	14 days ago
Carrickfergus	Internet	19 days ago
Carrickfergus	Phone	20 days ago
Belfast	Phone	26 days ago
Belfast	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Stormont, Northern Ireland

Latest outage, problems and issue reports in Stormont and nearby locations:

• 
  Catherine Dwyer (@catherine271076) reported 49 seconds ago from Jordanstown, Northern Ireland

  @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

• 
  ANN P V ALLAN (@apallan) reported 4 minutes ago from Belfast, Northern Ireland

  @Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.

• 
  DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported 5 minutes ago from Lisburn, Northern Ireland

  @O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !

• 
  Jeremy Adams (@JeremyAdamsNI) reported 6 minutes ago from Belfast, Northern Ireland

  Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.

• 
  kierankane (@kkanecelt) reported 7 minutes ago from Belfast, Northern Ireland

  @o2 is the worst shittiest network I've ever been on in my life

• 
  Gareth Thompson (@gareth_thmpsn) reported 9 minutes ago from Belfast, Northern Ireland

  @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

• 
  askkeith.info (@AskkeithInfo) reported 10 minutes ago from Castlereagh, Northern Ireland

  @O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back

• 
  Jeremy Adams (@JeremyAdamsNI) reported 16 minutes ago from Belfast, Northern Ireland

  Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.

• 
  Stephen Scarth (@StephenScarth) reported 21 minutes ago from Bangor, Northern Ireland

  @O2 Hi having problems making and receiving phone calls on a IPhone SE #O2

• 
  Hugh Pollock (@thebaldfather) reported 25 minutes ago from Belfast, Northern Ireland

  @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

• 
  Stuart A (@salexander835) reported 32 minutes ago from Holywood, Northern Ireland

  @O2 I can't get logged into my account through the app or via the Web. Is there an issue?

• 
  Brendan Bonner (@BrendanB2) reported 33 minutes ago from Belfast, Northern Ireland

  @O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).

• 
  Ashleigh Shaw (@SWAshleigh) reported 33 minutes ago from Ballygowan, Northern Ireland

  How do I make a complaint with @O2

• 
  Kevin McGuinness (@McGuinnessKevin) reported 36 minutes ago from Belfast, Northern Ireland

  @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

• 
  Ian Robinson (@IanRobinson) reported 39 minutes ago from Stormont, Northern Ireland

  @chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.

• 
  Colum Coyle (@columcoyle) reported 44 minutes ago from Castlereagh, Northern Ireland

  @angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄

• 
  billy (@billyjatkins) reported 52 minutes ago from Belfast, Northern Ireland

  @seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol

• 
  Liz Cullinane (@liznangel3) reported 52 minutes ago from Balmoral, Northern Ireland

  @EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿

• 
  Jeremy Adams (@JeremyAdamsNI) reported 54 minutes ago from Belfast, Northern Ireland

  @O2 AirPods and 🎅 is looking after them! Again fantastic service.

• 
  Fanboy (@UberGeekFanboy) reported 54 minutes ago from Belfast, Northern Ireland

  @O2 trying to phone through to return a phone and keep getting cut off? Wtf.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob (@RobTrav) reported 2 minutes ago

  @O2 listening to god awful dance/trance whatever it is on hold. Feel like it’s putting me in a trance 😵‍💫😵‍💫😵‍💫🕺

• 
  JJ (@flashbanggeorge) reported 4 minutes ago

  @O2 Can you confirm that you are providing the SIM cards and network coverage for the ULEZ expansion?

• 
  marc foley ⚒ (@marcwhufc) reported 7 minutes ago from Mill Hill East, England

  @O2 you doing any work around N11 London as my signal has just vanished 😩

• 
  Eleanor A 💫 (@eleanorchar_) reported 8 minutes ago

  @O2 Thank you. If I were to cancel today, will I still be charged for the whole month?

• 
  Terri (@terrileigh1991) reported 12 minutes ago

  @O2 Well a quick Twitter search suggests this is the usual. I can’t sit here all night, this is beyond a joke. I don’t understand why the first person who answered couldn’t help, given that I’d already told the automated bot the purpose of my call. 😣🤯

• 
  TGAFC (@TGA81) reported 12 minutes ago

  @O2 Can you help me with a problem with my new phone? Silent mode switch not working properly

• 
  JAW (@JEALWI) reported 15 minutes ago

  @O2 - signal is shocking wherever I seem to go, spoke to customers services and have been told I’m tied in for 24 months with a phone that I can only use to its full potential in a few places I visit frequently - how do I get out of my airtime contract and go elsewhere?

• 
  kirsty widdowfield (@kirstynewcastle) reported 16 minutes ago

  @O2 do pay as you go sims not have access to myo2 now or something. Never worked for weeks now I can’t even log in on the website. Not happy. Glad I ended my contract now for this awful service or should I say lack of service.

• 
  Jane Clinton (@Jane_E_Clinton) reported 17 minutes ago

  @o2 please tell me how I can get hold of your customer services team on the phone. I’ve been trying since this morning and just get put on hold then cut off after 20 mins. Tried 5 times now and it’s becoming v tiresome!

• 
  Jay Frost (@JayFrost1978) reported 19 minutes ago

  @Epic_Kirsty @O2 Tell me about it absolutely useless glad I'm not a customer 🤡🤡