O2 outages and service status in Stormont, Northern Ireland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Stormont, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stormont, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stormont, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Stormont, Northern Ireland
Latest outage, problems and issue reports in Stormont and nearby locations:
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Adam McCalden (@adammccalden) reported from Belfast, Northern Ireland@virginmedia since my virgin mobile UK signal has been shifted from piggyback Vodafone to @O2 it has been a complete disaster, constant signal dropping, constant WiFi calling cutting. This is before my account has been transferred to O2. Complete and utter rubbish
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern IrelandKudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
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Mad Madame Em (@Utter_Dil_Emma) reported from Belfast, Northern IrelandI assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.
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James Toal (@jtoal) reported from Belfast, Northern Ireland@O2 Yes of course it is, but not when I needed it last night. It is *invariably* down when I try to use it late at night. I raised this issue a few months ago also.
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leane reid (@leannereid1988) reported from Castlereagh, Northern Ireland@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
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Bacon From Heaven (@RunRosyRyanRun) reported from Belfast, Northern Ireland@O2 I won an instant prize from Greggs but no voucher appeared, can you help?
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Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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Joel Ferguson (@Deadandgone70) reported from Newtownards, Northern IrelandGlad I’m leaving @O2. Trying to recycle my phone and according to CEX, TescoMobile and Game the small mark on my phone wouldn’t be a problem. But send my phone off and they say they’d give 50% of the value. Jokers like. Even in store they said it wouldn’t be a problem
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Stephen Scarth (@StephenScarth) reported from Bangor, Northern Ireland@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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Rory Gallagher (@roryg2009) reported from Belfast, Northern Ireland@o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...
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Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Ian Robinson (@IanRobinson) reported from Dundonald, Northern IrelandIs a cellular Apple Watch looked to the network provider you get it from? I have a Stainless Steel Series 6 that I got from @O2 that I no longer need since I got my Ultra from O2.
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Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Britishgamerni 🇬🇧🏳️🌈 (@GeorgeCowan) reported from Whitehead, Northern Ireland@Jewkneeor @O2 @VodafoneUK Honestly terrible service here I think it’ll be EE or 3 from the look of it when I go to change provider at the end of my contract
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@O2 You don’t get the same experience on @ThreeUK - never get shady third party companies calling. You treat your customers like another product to be sold. It should be criminal. I’m actually disgusted. 🤮
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ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland@Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David Harbison (@Davidharbison18) reported@shade1964 @O2 I'm having the same problem it switches between 4g and 5g and 4g again why is this is there a outage I'm from belfast.
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Laraine Kempster (@londonlaraine) reported@DavidMacG1972 @O2 @davehpayne They're disgraceful. I am 70 disabled and live alone and I have had no DATA service and can't make calls for 3 days now and their answer? Phone our Support team....
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John Till (@JohnTillUK) reportedMy saga with @o2 just gets better and better. Raise a complaint and asked to be contacted by email, receive an acknowledgement of my preference… So what do they do, try calling me instead. Getting sick of it now.
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Noemie (@NoemieN22) reported@O2 why is your signal so poor in Cambridgeshire
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Paul Curry (@Paulc2nd) reportedJust rang @O2 to see if they are aware of the problem with their app/website when people are trying to pay. The advisor didn't seem to know & sounded reluctant to ask her colleagues if they knew. I suggested asking her colleagues who are on @o2 but she said they were busy.
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STEVEN LOATES (@Loatesy95) reported@O2 I’ve travelled all over the place this year and I’ve just started noticing how frequent it drops off. Motorways, town centres, the whole area around my house. Not something I had issues with before but this year it seems to be getting worse
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Neal (@wxmsmith) reported@O2 This happens in Chester, Llandudno, Wrexham. My wife has the same problem, having a 6 month old and needing to check/updates things is impossible when out and about with O2. Very unreliable
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Sekret Machines (@privatepilotuk) reportedand still @o2 have done nothing about this disaster of a sign in process with @virginmedia Fire your developers. #Clueless
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Philip Wynn (@wynnbp) reported@wheat_daddy @O2 I could not agree more Andrew. It is simply awful. I won’t renew mine either
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Nick Briggs 🌳 👉 😊👈 (@Glasnerallover) reported@ozzybn1989 @O2 I binned o2 off a year ago after 10 year, dreadful network service and customer service too