O2

O2 Outage Report in Nelson, Lancashire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Nelson, Lancashire, England 09/29/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Nelson, Lancashire, England

The most recent O2 outage reports came from the following cities: Blackburn and Nelson.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBlackburn Total Blackout
United KingdomBlackburn Total Blackout
United KingdomBlackburn Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • ClaireW59366002 Claire West (@ClaireW59366002) reported from Queensbury, England

    @O2 I struggle being sight impaired using site, hence why I use app as so much easier for me !!! Will keep trying !!! Just thought should bring to your attention if there is an issue & nobody reported. !!!!

  • laytum17 Paul Latham (@laytum17) reported from Great Harwood, England

    @Janenmark69 @O2 It’s because they’re the worst network provider going

  • Ossyref Paul Bell (@Ossyref) reported from Great Harwood, England

    @O2 Thanks. That’s a bit poor though really. There’s no need for me to talk to anybody I just want to pay it off. #useless

  • stretchmahony Richard Sutcliffe (@stretchmahony) reported from Earby, England

    @O2 hi signal has been down since the early hours. Any problems in BB18

  • ShaunKehoe series x gamer love man utd boxing beer tits (@ShaunKehoe) reported from Great Harwood, England

    @O2 Il just cancel it

  • anthonhill Anthony Hill (@anthonhill) reported from Burnley, England

    @O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?

  • markowens726 Mark Owens (@markowens726) reported from Bacup, England

    @O2 Unfortunately I can't change it on the Link because I'm unable to sign in to my account with an incorrect email address

  • laytum17 Paul Latham (@laytum17) reported from Great Harwood, England

    @alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off

  • makocharian ursula kocharian (@makocharian) reported from Keighley, England

    @O2 just been told my code isn’t working.A flippant ‘sorry’ and no free burger. Poor customer service @McDonaldsUK

  • IamAbulShelby 𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported from Burnley, England

    @O2 the app section for Peter Kay's tour doesn't load. You tap it and it says "This priority content is unavailable" is there any timescale for when you are going to resolve these issues?

  • ecgdave Dave Johnson (@ecgdave) reported from Edenfield, England

    @O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?

  • pauliejane Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England

    @O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤

  • AlexHamer1 Alex Hamer (@AlexHamer1) reported from Blackburn, England

    @O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?

  • RuthRendell1 Mark Rendell (@RuthRendell1) reported from Worsthorne, England

    Any chance of some support @O2?

  • laytum17 Paul Latham (@laytum17) reported from Great Harwood, England

    @petercarr1882 @O2 What could that include? Actual service?

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    @O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal

  • laytum17 Paul Latham (@laytum17) reported from Great Harwood, England

    @JoBeeMcr @O2 It’s down everywhere! Never have service! Worse network going

  • RuthRendell1 Mark Rendell (@RuthRendell1) reported from Worsthorne, England

    @O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers

  • HHBarn garDan (@HHBarn) reported from Rawtenstall, England

    @O2 how can we have no mobile or 4g/5g service till Thursday.. Seriously is this a joke..

  • psychomania666 PsychoMania (@psychomania666) reported from Burnley, England

    @O2 Signal is just garbage in Burnley centre, has been for years on many different devices. 5G is needed ASAP.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AJ_CELTIC AJ_CELTIC (@AJ_CELTIC) reported

    @O2 your ****.

  • waddayaknow 🏉💙Lindsay Clayton💙🏏 (@waddayaknow) reported

    @O2 in our area we get very poor 4g connection. As an O2 customer I was wondering when Powick will get reliable 4g.

  • totallynotezzy electric cheese (@totallynotezzy) reported

    @Callum_loves_u @O2 @tescomobile ey they use the same network technically, tesco piggybacks off o2 like giffgaff does

  • StuMcDaddy Stuart McDonagh (@StuMcDaddy) reported

    @O2 my wife has an o2 contract but her mobile won’t work in Ireland, please fix ASAP

  • itgoodtobekind C (@itgoodtobekind) reported

    @O2 I’ve been trying to call customer services all day. When I select yes it’s urgent someone eventually answers but they stay silent on the other end. One even laughed when I asked if anyone was there then hung up. How is this acceptable?

  • HammyPics ARImages (@HammyPics) reported

    @O2 @r4anhughe5 I’d happily join O2 again but @EE have me locked in for a while still. Can I get out of my contract if they can’t get me basic service at my postcode?

  • waddayaknow 🏉💙Lindsay Clayton💙🏏 (@waddayaknow) reported

    @O2 in my area we get very poorly connection. I am a customer as was wondering when Powick will get reliable 4g

  • elizete_xo Elizete (@elizete_xo) reported

    @O2 Hi, my visual voicemail has been disabled, I’m unable to get it back. Please could someone help me out with this. Thank you. I have recently purchased a new iPhone 12mini so I’m wondering if that the reason it’s been switched off. Ellie Clifford

  • JamesEaton84 James Eaton (@JamesEaton84) reported

    @O2 I have phoned your customer services twice now, when asked if it was an urgent query, I answered yes both times and have been cut off twice now. Can you tell me why this is acceptable customer service for a "valuable" customer?

  • saeedkhanpk Saeed Khan (@saeedkhanpk) reported

    @O2 myO2 app is piece of crap. Total useless app. Never seen such a waste of time where you can just chat with a robot with same robotic questions and answers and no help at hall