O2

O2 Outage Report in Nelson, Lancashire, England

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The latest reports from users having issues in Nelson come from postal codes BB9.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Nelson, Lancashire, England 11/14/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Nelson, Lancashire, England

The most recent O2 outage reports came from the following cities: Blackburn, Hebden Bridge, Nelson and Todmorden.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomHebden Bridge Internet
United KingdomNelson Phone
United KingdomHebden Bridge Phone
United KingdomTodmorden Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • laytum17 Paul Latham (@laytum17) reported from Great Harwood, England

    @petercarr1882 @O2 What could that include? Actual service?

  • HHBarn garDan (@HHBarn) reported from Rawtenstall, England

    @O2 how can we have no mobile or 4g/5g service till Thursday.. Seriously is this a joke..

  • RuthRendell1 Mark Rendell (@RuthRendell1) reported from Worsthorne, England

    Any chance of some support @O2?

  • ShaunKehoe series x gamer love man utd boxing beer tits (@ShaunKehoe) reported from Great Harwood, England

    @O2 Il just cancel it

  • StevePickupTM Stephen Pickup (@StevePickupTM) reported from Lower Darwen, England

    20 years with @O2 and this will be my last contract with them come September the staff in the Blackburn store need a lesson in salesmanship when sat in front of a customer looking down at their phone texting is not a great way of convincing people to stay with the network

  • ecgdave Dave Johnson (@ecgdave) reported from Edenfield, England

    @O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?

  • laytum17 Paul Latham (@laytum17) reported from Great Harwood, England

    @JoBeeMcr @O2 It’s down everywhere! Never have service! Worse network going

  • IamAbulShelby 𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported from Burnley, England

    @O2 the app section for Peter Kay's tour doesn't load. You tap it and it says "This priority content is unavailable" is there any timescale for when you are going to resolve these issues?

  • markowens726 Mark Owens (@markowens726) reported from Bacup, England

    @O2 Unfortunately I can't change it on the Link because I'm unable to sign in to my account with an incorrect email address

  • HHBarn garDan (@HHBarn) reported from Rawtenstall, England

    @O2 another day with no mobile or 4g in Rossendale.. 2 days in a row.. wow.. great service

  • psychomania666 PsychoMania (@psychomania666) reported from Burnley, England

    @O2 Signal is just garbage in Burnley centre, has been for years on many different devices. 5G is needed ASAP.

  • anthonhill Anthony Hill (@anthonhill) reported from Burnley, England

    @O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?

  • laytum17 Paul Latham (@laytum17) reported from Great Harwood, England

    @Janenmark69 @O2 It’s because they’re the worst network provider going

  • RuthRendell1 Mark Rendell (@RuthRendell1) reported from Worsthorne, England

    @O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers

  • Ossyref Paul Bell (@Ossyref) reported from Great Harwood, England

    @O2 Thanks. That’s a bit poor though really. There’s no need for me to talk to anybody I just want to pay it off. #useless

  • makocharian ursula kocharian (@makocharian) reported from Keighley, England

    @O2 just been told my code isn’t working.A flippant ‘sorry’ and no free burger. Poor customer service @McDonaldsUK

  • AlexHamer1 Alex Hamer (@AlexHamer1) reported from Blackburn, England

    @O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?

  • laytum17 Paul Latham (@laytum17) reported from Great Harwood, England

    @alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off

  • ClaireW59366002 Claire West (@ClaireW59366002) reported from Queensbury, England

    @O2 I struggle being sight impaired using site, hence why I use app as so much easier for me !!! Will keep trying !!! Just thought should bring to your attention if there is an issue & nobody reported. !!!!

  • stretchmahony Richard Sutcliffe (@stretchmahony) reported from Earby, England

    @O2 hi signal has been down since the early hours. Any problems in BB18

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewBates365 Andrew Bates (@AndrewBates365) reported

    @O2 @virginmedia @ollymurs Still waiting for a call back or a answer to my e-mails nearly 1 week back. RE- Poor continuous service.

  • appccessible Kevin (@appccessible) reported

    @O2 @krismclean2208 Good luck with that 504 error on that site. Never trust O2.

  • Oldskoolteach Vicky (@Oldskoolteach) reported

    @O2 Could really do with speaking to someone to sort out why I can’t receive verification codes since moving from EE. Seems you’ve known about this issue for months but haven’t done anything about it! May need to end my contract as I’m still in the 14 days cool off period.

  • crossland92 Samuel Crossland (@crossland92) reported

    @O2 still waiting on a reply regarding the SIM I ordered last Wednesday and now your live chat is down?

  • johnski2000 John 🇨🇾 (@johnski2000) reported

    Thanks a bunch @O2 Why the hell have you disconnected my line? No support after 8pm. #ImLeaving asap

  • BeckyMarson Becky (@BeckyMarson) reported

    @O2 I’m missing important calls. Signal been down for months now (Sheffield)

  • DebateMate1 DebateMate (@DebateMate1) reported

    @O2 how long can I expect to be without signal as my contract switches over? I was not informed I’d be without signal and was told it would be a straight forward switch

  • jamieinindia Jamie (@jamieinindia) reported

    @O2 Surely you can see though that the person dealing with the complaint isn’t actually dealing with anything?????????????????

  • NettyStride Ginette Stride (@NettyStride) reported

    @O2 why did my refund for Apple Watch cover apparently go onto my O2 account, rather than back into bank & this months payment that you had twice take up to 7 days to be repaid to me!! Close to losing a customer

  • JenniFrance Jenni France (@JenniFrance) reported

    @O2 what is that actual point of the help section through the my O2 app? It's either it's outwith hours or too busy and try again later, absolute joke. Filled in the number transfer form on Wednesday evening with PAC code, was advised number would transfer withing two working day