O2 Outage Report in Nelson, Lancashire, England
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The latest reports from users having issues in Nelson come from postal codes BB9.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Nelson, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (23%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Nelson, Lancashire, England
The most recent O2 outage reports came from the following cities: Blackburn, Nelson, Clitheroe and Rossendale District.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England
@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
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Dave Johnson (@ecgdave) reported from Edenfield, England
@O2 hello upgraded my phone last week and submitted a sim swap request that's still not been actioned in over 24hrs is there an issue?
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Paul Latham (@laytum17) reported from Great Harwood, England
@JoBeeMcr @O2 It’s down everywhere! Never have service! Worse network going
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Claire West (@ClaireW59366002) reported from Queensbury, England
@O2 I struggle being sight impaired using site, hence why I use app as so much easier for me !!! Will keep trying !!! Just thought should bring to your attention if there is an issue & nobody reported. !!!!
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Paul Latham (@laytum17) reported from Great Harwood, England
@alibeck42 @O2 Same here! Never had service since day one! But they save the day by saying swap your sim! Nothing changes! It’s their way of fobbing you off
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Chris (@cholloway92) reported from Haslingden, England
@O2 @TalkTalk can’t believe the farce of Talk Talk telling my Dad to move to O2 then 10 days later O2 telling us to call Talk Talk over issues with the PAC code and Talk Talk telling us to call O2 instead. Been on the phone for over an hour tonight and got nowhere! Sort it out!
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Look at that Horse (@Hoban2105) reported from Burnley, England
@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise
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Mark Rendell (@RuthRendell1) reported from Worsthorne, England
@O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers
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Paul Latham (@laytum17) reported from Great Harwood, England
@Janenmark69 @O2 It’s because they’re the worst network provider going
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Em (@emmabirdy) reported from Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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Mark Rendell (@RuthRendell1) reported from Worsthorne, England
Any chance of some support @O2?
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Phil Reed (@PhilReedData) reported from Todmorden, England
I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant
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Paul Bell (@Ossyref) reported from Great Harwood, England
@O2 You’re always sorry. No payment, no Apple Watch support, no e-sim support. Always sorry #O2fail
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Richard Sutcliffe (@stretchmahony) reported from Earby, England
@O2 hi signal has been down since the early hours. Any problems in BB18
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Jodie Hearnshaw (@jodiepodieh) reported from Keighley, England
@O2 please please please can you stop your call centres calling my 11 year old son relentlessly on his mobile. They have even been ringing whilst he’s at school. He isn’t an o2 customer and he is too young to be hounded like this. Please could you take action. Thanks.
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Richard Hesketh (@RichardHesketh1) reported from Haslingden, England
@O2 We have performed FFR necessarily, as this problem has persisted over three phones. This is an issue of inherited number. Very weird. We've been in touch with the previous user and they are aware. Changed their details etc. It's still happening.
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Paula Jane Rhodes (@pauliejane) reported from Hebden Bridge, England
@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
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Paul Latham (@laytum17) reported from Great Harwood, England
@petercarr1882 @O2 What could that include? Actual service?
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Alex Hamer (@AlexHamer1) reported from Blackburn, England
@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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Anthony Hill (@anthonhill) reported from Burnley, England
@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Glenn (@Bad_Gamer_Glenn) reported
@O2 what has my wife got to do, to actually get through to someone in payment management?? Been trying for 3 days , she either gets cut off or given a number to ring by customer services, when she rings the number, it ends up being someone who doesn’t work at O2.
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Emma Clapham (@emclapham) reported
@O2 I have been trying to get a refund from you for almost a month… at first I waited on hold several times for up to 58 minutes only for the line to go dead, now I’m just told your are too busy to take my call and am cut off completely. This is disgusting customer service.
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🇪🇬iAmSarahE👑 (@iamsarahe) reported
@O2 Now I’m reallll mad. Was waiting 45 mins got through to someone and some idiot girl hung up for no reason. I have been trying to get through to you guys ALL WEEK
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Angel Wings (@karmaben69) reported
@O2 help
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Coral Blackhall (@coralblk) reported
@O2 I need help transferring my number to o2. I have sent a dm
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SK (@SJKaria) reported
@O2 hello, was told to dm last week about an issue with an order and no one responding to me. No one has got back to me yet still please reply to dm
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Travis (@timefried) reported
@O2 Not on your network
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Craig Lawrie (@LawrieBagpipes) reported
@O2 Update - STILL no service around my area.
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𝕛𝕒𝕚𝕞𝕖 (@jaimeplattX) reported
@O2 please can someone help me with a query. I keep getting cut off on the phone saying it’s too busy and I can’t even get through on the virtual chat. It’s a joke.
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village (@villagenotts) reported
@virginmedia @TheBHF @O2 Well done Now I have your Customer Services pickup I have been waiting for two and half hours Virgin Media are putting up their subscriptions. Mine will go up from £1464 to £1716 and an estimated £2000 next year and I want to get out but they won’t reply. NThey have put a timesc