O2 Outage in Todmorden, Calderdale, England

@DHLParcelUK can you check your DMs and confirm our parcels are arriving today, without a doubt the worst courier service we’ve dealt with - not sure why @O2 use you - you must cost them business

@O2 I currently have no signal in the HD9 area. Can you inform as to why this may be??

@O2 just to give Jake at o2 Oldham store a review as I don’t know where else to do it! First class service even with technological failing in the store helped my upgrade on 01/05/2021 helped me upgrade to iPhone 12pro max best customer service I’ve received from o2 thanks Jake

@O2 I struggle being sight impaired using site, hence why I use app as so much easier for me !!! Will keep trying !!! Just thought should bring to your attention if there is an issue & nobody reported. !!!!

Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!

@O2 please can someone contact me regarding my extras. I want to cancel and I’m struggling to find that option on my account

@O2 can someone call me pls as nobody answers the phone or is available online. I can’t self service the issue I need to talk to you about

@O2 signal in HD9 4 not available AGAIN I spent weeks earlier in year with intermittent issues due to "unsble to access to a mast". This keeps on happening. Fed up of paying for an intermittent service.

Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset

@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?

Just had a scam email from telifonica saying my bill will be 300€ on the @O2 contract.. and to down load the app to change my plan be aware

Any chance of some support @O2?

@O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers

@O2 3 days trying to pay off my device plan and no one wants to help ! Keep being told I’m being put through to the call centre only to be put through to some working from home who can’t help #Disgraceful #cannotwaittoleaveo2

@O2 It keeps cutting me off because I’m not calling to upgrade cancel or report fraud it’s frustrating to be told to call and then I’m cut off

@O2 given that there is a reduced presence on the phones why can I not pay a lump sum off my device plan online I’ve tried the messaging service and no response for over an hour it shouldn’t be this difficult can someone please help

@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?

@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤

@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise

I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant

I think you better reply to my DMs @O2 you've been taking money from me every month and not activated a SIM or providing a service m I warned you in writing not to take any more money and today you've taken more money.

If you have a phone STILL under warranty with @O2 but there’s a fault with the speaker which has been proved by @Apple that is unfixable. O2 won’t change it! Can’t wait to leave your network, customer service is pathetic.

@O2 shocking behaviour from your staff £522 taken from my account in error, no apology and told to contact my bank instead of issuing a refund. I want to make a complaint, I have been with you guys for years the moment you join with virgin media your customer service go's downhil

@O2 Hey, I have an airtime contract I’d like to cancel. However I’ve not been in contact with you for some time and I’m not able to pass security. Is there anything I can do? Thanks!

@O2 how do I formally complain about incorrect payment that you have taken , credits that have not been received and the unacceptable customer service I have received from your company.

@O2 I can honestly say without doubt that O2 have given me the worst customer service experience imaginable. A customer for 8 years and they have frustrated the life out of me for 4 weeks. Company is a shambles , no continuity of accounts , don’t do what is promised. Awful

@O2 can’t get through to any of your phone operatives. Need some help with a phone issue urgently please

Only I could cancel my phone contract and be cut off from @O2 without making sure I get my PAC code first. I told you, I told you I hate all of this. 😩

@O2 I changed network from O2 halfway through July and now I have a full month’s bill from you. On hold with your customer service phone for 14 minutes only for the call to almost immediately drop…I’d like someone to sort this out for me as I don’t owe a full month’s bill

@O2 Right, I'm now receiving constant automated calls about a payment that I don't owe you. Make them stop, or I cancel the contract and you can fight me in court.