O2 Outage Report in Bacup, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bacup, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bacup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Bacup, Lancashire, England
The most recent O2 outage reports came from the following cities: Blackburn, Rochdale, Nelson, Bury, Clitheroe, Bolton, Oldham, Rossendale District and Burnley.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Internet | ||
Total Blackout | ||
Total Blackout | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bacup, England
Latest outage, problems and issue reports in Bacup and nearby locations:
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Carol Johnson 🐝 (@cazatmacs) reported from Rochdale, England
I will be cancelling my @O2 contract ASAP I’m giving you more than £30 a month and getting no signal at all for 8 hours every evening during my shift could you please send me a code to keep my number.
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Carol Johnson 🐝 (@cazatmacs) reported from Rochdale, England
@O2 Wow aren’t they lucky, all I want is a signal in Middleton it’s still not working.
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N Eddy (@nickfudge123) reported from Whitworth, England
@O2 They are both in the same house..... 28 days was never mentioned #misold
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Donna (@dondon_w) reported from Oldham, England
@craigrookleeds @O2 Well I'm on 3 and my contract ends tomorrow. I got another phone the other day on 02 but when I put the sim in I've got no network lol. I've asked to swap my number to 02 so I'll see if I get a network tomorrow
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Carol Johnson 🐝 (@cazatmacs) reported from Middleton, England
@Cheryllee64 @O2 @tescomobile No people are having problems here with them too, I’m going to try @ThreeUK
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John Green (@J_P_Green) reported from Bolton, England
Anyone else had issues with replacement phones via insurance claims with @O2 - reported last week and as of today still no phones in stock even though they receive deliveries daily and also offering no alternatives!
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Donna (@dondon_w) reported from Oldham, England
@O2 was meant to swap my number over to you guys from 3 network but you haven't!!! So that means I'm still running two phone contracts! My 3 contract ended on monday!! They wont cancel my contract until the number swap is done !! Please help!
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Alison (@Alisonexcop) reported from Oldham, England
Oh the irony of asking me the issue and then not responding to my feedback! @O2 5 days and counting! #badcustomerservice
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Sophie🙋♀️ (@sophielordx1) reported from Bury, England
Mad how i pay 80 quid a month for a phone on @O2 that never ****** works. Full signal and 4g but yet i have no internet connection🤔🤔 silly *****
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Mrs K E (@Kimbow21) reported from Bolton, England
@O2 Hi, yes I’ve spoken to someone but it’s still not sorted out . I’ve to ring back again which is awful. I was sent the wrong phone I sent it back Monday and it’s still not been received . I paid my last phone off so I could upgrade . I’ve been billed fo the wrong phone as well .
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Vivienne Newton (@VivienneNewt0n) reported from Bolton, England
@O2 yet again I’m let down by you - ordered an upgrade & chose a phone in stock. Then told the phone was out of stock - but I can’t change my order!! Disabled, going on holiday & needed the phone 😡@PiratePaul2705
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Vivienne Newton (@VivienneNewt0n) reported from Bolton, England
@O2 £38 for an iPhone 7 handset only in store at Bolton. MyO2 offer is £38 phone and handset. I’m disabled & would have liked support face2face but the assistant said they can’t compete with online deals!! That’s ridiculous! @PiratePaul2705
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Cat Kerslake (@Kiddy_Cat) reported from Rochdale, England
As a valued @o2 customer you can help us #support the #amazong work the @NSPCC do pop into @o2salfodquays to find out how #speakoutstaysafe #childline #help @LowryOutlet @MediaCityUK @MIDCommsUK
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Alison (@Alisonexcop) reported from Oldham, England
O2 @O2 Worst customer service! First you overcharged me, then 5 days in and still no call back for resolution. #badcustomerservice #O2
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Kelly McKeown (@kellyvmckeown) reported from Oldham, England
@O2 not good I’ve been a customer for years rang to upgrade and to see if you can match a competitors offer and you can’t looks like I’ll be leaving #o2 #letdown #customersnotvalued
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Joannebland (@dizzieblonde82) reported from Oldham, England
@O2 I tried that and I got through. Couldn't fing what I needed. Tried again later on username and password incorrect even though I wrote it down. This happened a few times
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NOW 40 (@Matt_Aspden) reported from Bury, England
@O2 I have found out there are issues with the local mast causing outage.
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Michelle Boudin (@Shell_Boudin86) reported from Bury, England
@JoJo_P_87 @O2 Not that I ever win them lol but would be nice to actually have something around the north west if I was to win .. Although never had an #O2Surprise either and been a customer 15yrs lol
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Mrs K E (@Kimbow21) reported from Bolton, England
Please help me @O2 I’ve been trying to get through on the phone since Thursday . I was sent the wrong phone on my upgrade I’m being charged for it . I have sent it back and have prove . Many thanks 🙏
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Andrew Fielding (@Andfie) reported from Bolton, England
Delighted to announce this household is now an @O2 free zone. Finally rid of their shocking customer service and outrageous roaming fees. #ikeepmyword
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Hetherington (@SueH4045) reported
@O2 just had the most appalling customer service. Been with o2 for years and having spent 90mins on the phone today and been cut off twice I’m in off! Awful awful awful. Avoid
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Richard Talbot (@Richard43249398) reported
@O2 are so bad they have sent me faulty @Apple Air pod pros and they won’t even replace them. They won’t even send me a Jiffy bag to send them back. They just ignore me #Useless #PoorCustomerService #O2
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Thomas William (@Thomasjubb81) reported
Hi @O2. I've joined rejoined and when I ordered my sim I entered the puk code to transfer my number from three to o2. I have my o2 sim but the number did not transfer and its impossible to speak to anyone at o2 phone or chat. Can you help resolve or advise? Thanks
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Mark Jeapes (@markjeapes) reported
@O2 24th August and use it for music and work calls, such good quality sound I’m really impressed and such good service from you guys
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Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported
@O2 Why is it when an O2 customer leaves O2 with a PAC to join Three why do they automatically lose their voicemail messages and voicemail greeting even through the number is the same?
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Julie Lacey (@JulieLacey06) reported
I'm having trouble with my o2 app. Can get in but can't access "change my tariff". What's going on @o2
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Kerry Matthewman (@kerrymatthewman) reported
So @O2 there is a fault in a nearby mast. Apparently won’t be fixed anytime soon as birds are nesting. The service I am paying you for, on 4 handsets, is not available. Do I get a refund?
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Simon (@Simon_wwfc) reported
@O2 any chance of speaking to someone who is actually willing to help?! I’ve been with o2 for 8 years and no issues. The last week has been a total shocker getting my issue resolved once and for all.
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James Drury (@jamespdrury) reported
@O2 can you confirm your complaints process please? Properly unimpressed with the process of leaving after you changed the terms for international roaming. Right up to calling first direct to cancel the £300 DD payment FROM THE MATERNITY UNIT after I was told it wouldn’t be taken
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livia72 (@livia72) reported
@O2 So much for raising my issue further and I am yet to receive a reply…..I must have been right in the first place