O2 Outage Report in Bacup, Lancashire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bacup, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bacup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Bacup, Lancashire, England
The most recent O2 outage reports came from the following cities: Bolton, Bury, Nelson, Rossendale District, Accrington, Oldham and Bacup.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| Bolton |
Internet | |
| Bolton |
Phone | |
| Bolton |
Total Blackout | |
| Bury |
Total Blackout | |
| Nelson |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bacup, England
Latest outage, problems and issue reports in Bacup and nearby locations:
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 3 days trying to pay off my device plan and no one wants to help ! Keep being told I’m being put through to the call centre only to be put through to some working from home who can’t help #Disgraceful #cannotwaittoleaveo2
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Phil Reed
(@PhilReedData) reported
from
Todmorden, England
I'm not interested in @O2 deals for Disney+ or speakers or 5G. I'd just like my network connection to work properly in busy Manchester locations at peak times (...once we are allowed outside again). Too often we have three-bar 4G signal but no data. /endOfRant
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Claire West
(@ClaireW59366002) reported
from
Queensbury, England
@O2 I struggle being sight impaired using site, hence why I use app as so much easier for me !!! Will keep trying !!! Just thought should bring to your attention if there is an issue & nobody reported. !!!!
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Anthony Hill
(@anthonhill) reported
from
Burnley, England
@O2 trying to claim galaxy buds as part of S20 U5G offer but cannot find the link, can you help?
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
@O2 i need some help porting my phone number onto my new O2 account, please can you help me through it. I have the PAC code 👍 #cheers
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I’m trying to pay my bill but the @NatWest_Help cards I have tried won’t go through - ple ty of money in the accounts, zero security issues. I’ve tried on the app, website and on 202 Please help 😤
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Mark Rendell
(@RuthRendell1) reported
from
Worsthorne, England
Any chance of some support @O2?
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Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Em
(@emmabirdy) reported
from
Blackburn, England
@O2 what’s going on with your network around the Bb2 area of blackburn? Had poor signal for several days but according to you you’ve either fixed it or there is no issues. #rubbish #needsignal
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Daniel Tackley
(@dtackley) reported
from
Bury, England
Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
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Alex Hamer
(@AlexHamer1) reported
from
Blackburn, England
@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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Victor Wild
(@tinytimwild) reported
from
Oldham, England
@O2 just to give Jake at o2 Oldham store a review as I don’t know where else to do it! First class service even with technological failing in the store helped my upgrade on 01/05/2021 helped me upgrade to iPhone 12pro max best customer service I’ve received from o2 thanks Jake
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Look at that Horse
(@Hoban2105) reported
from
Burnley, England
@O2 I need to speak to a customer service rep about my bill but cannot get through and the live chat cuts out. Please advise
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David Moores
(@katarn_a1) reported
from
Bolton, England
@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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Chris 'Anderson Daniels'
(@canders_daniels) reported
from
Bury, England
@O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number
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Paula Jane Rhodes
(@pauliejane) reported
from
Hebden Bridge, England
@O2 I see you have the man power to take money from customers, just not to deal with problems. I’m disappointed that you have prioritised profit over people at a time like this. I will report you to ofcom for the negative impact your lack of service has had on my credit rating.
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 It keeps cutting me off because I’m not calling to upgrade cancel or report fraud it’s frustrating to be told to call and then I’m cut off
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nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 given that there is a reduced presence on the phones why can I not pay a lump sum off my device plan online I’ve tried the messaging service and no response for over an hour it shouldn’t be this difficult can someone please help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael
(@Shellys_Wellie) reported
on the phone for nearly half an hour to speak to someone, @O2 finally put me on hold to someone then hang up. ugh! im so angry right now! they dont even give you an option to contact them online! terrible service!
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ThreeUKSupport
(@ThreeUKSupport) reported
@molimo3 @O2 Hey Alex. We're sad you're thinking of leaving us. We're carrying out a lot of improvements on our network, which should come to Norwich soon, so things should get better there. What's the postcode where you get these speeds? We'll check for any known issues there -Chris
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Wayne McCarron
(@therealwaynemcc) reported
@O2 As I said in my original post this is not a new issue. O2 need to understand that the customers time is just as valuable as their own and make a commitment to reducing these wait times dramatically. At the moment the impression I get is that it isn't seen as a problem/priority.
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The Language Quest
(@language_quest) reported
@O2 I’ve had wifi calling activated again and sent a complaint to the complaint review service at o2
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luke
(@lukeyp31) reported
@O2 That’s the problem I’ve not got any Photo ID
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Hairs
(@Hairs_) reported
@NSPCC @TessDaly @O2 by referring them to munroe bergdof, who openly breaks safeguarding guidelines with the nspcc's support?
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The Language Quest
(@language_quest) reported
@O2 Two o2 employees have mentioned the practice, yes I’m a pay monthly customer. I think some of trading standards org need to investigate this practice it sounds odd to me
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Vicky Roden
(@VickyRoden) reported
@O2 does Kafka run your customer services? I can't sort a new phone til i update my billing address. But I can't update my address without a code. But I can't receive the code until I get the phone sorted. But i can't get my phone sorted until I sort my billing address.....
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Grace Haughey
(@GraceHaughey) reported
... or @O2 could you offer a better deal?! #help #awfulservice #frustratedcustomer
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IG: shaquillaevelyn
(@shaquillaevelyn) reported
@O2 I would like to pay off my device but it appears online, I can only pay off my bill. Tried calling but the audio recorder doesn't allow me to speak to anybody. Can you help?