O2

O2 Outage Report in Westhoughton, Borough of Bolton, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Westhoughton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Westhoughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Westhoughton, Borough of Bolton, England 11/09/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Westhoughton, Borough of Bolton, England

The most recent O2 outage reports came from the following cities: Manchester, Bolton, Newton-le-Willows, St Helens, Skelmersdale and Wigan.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Phone
United KingdomBolton Phone
United KingdomManchester Internet
United KingdomNewton-le-Willows Phone
United KingdomManchester Internet
United KingdomManchester Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Westhoughton, England

Latest outage, problems and issue reports in Westhoughton and nearby locations:

  • malllmallll Mario Alghatta (@malllmallll) reported from Manchester, England

    @O2 terrible service from you guys today. Thanks for the inconvenience...

  • dtackley Daniel Tackley (@dtackley) reported from Bury, England

    Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!

  • NayJDennis Nay 🍉 (@NayJDennis) reported from Partington, England

    @O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!

  • NayJDennis Nay 🍉 (@NayJDennis) reported from Partington, England

    @JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was

  • Is_Me_Ben Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.

  • lucyolix lucy (@lucyolix) reported from Salford, England

    @O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in

  • TheImageDarlin1 @TheImageDarling (@TheImageDarlin1) reported from Warrington, England

    @O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2

  • ISCDXN Isaac (@ISCDXN) reported from Manchester, England

    @O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please

  • SamAspinall95 Sam (@SamAspinall95) reported from Leyland, England

    @O2 would you be able to Message me in regards to my bill, can’t seem to ring customer service just disconnects

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • Is_Me_Ben Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??

  • Is_Me_Ben Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??

  • Julio_Afonso522 Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭 (@Julio_Afonso522) reported from Manchester, England

    @O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?

  • kayewillan Kaye Willan 🏖🌞 (@kayewillan) reported from Tyldesley, England

    @O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?

  • matpilling Mat. (@matpilling) reported from Newton-le-Willows, England

    @O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!

  • atlr Alexander Robinson (@atlr) reported from Manchester, England

    @O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!

  • shaunyg1985 Shaun Glover (@shaunyg1985) reported from Warrington, England

    @virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..

  • DAbrahamNewman Dominic Abraham-Newman (@DAbrahamNewman) reported from Salford, England

    @O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TomSaun67531334 Tommy (@TomSaun67531334) reported

    @O2 **** off with your **** app and website. The state of you. 7 hours later and you still haven’t figured it out

  • DY1Baggies D W (@DY1Baggies) reported

    @larichmond_lr @O2 Still not working for me Complete shower of ****

  • LeviSoot Levi (@LeviSoot) reported

    @HayleyE93041348 @virginmedia @O2 the app and website have been down all day

  • k1mb0_89 Kimberley Barnett (@k1mb0_89) reported

    Been trying since 9am to get @peterkay_co_uk tickets through 02 priority! Can buy them for 3x the price off people that have managed to get them through the extortionate resale sites. Great work @O2 @O2PriorityUK ! 16 years a customer and hundreds of £s a month spent for what!!!

  • GJPenman GJ Penman 🇬🇧 (@GJPenman) reported from Laurencekirk, Scotland

    @O2 Sorry, your system crashed and I’ve been trying since 09:30 this morning! No confidence in the network if it crashes at the first sign of being busy! As with, @TicketmasterUK failed to cope with demand - certainly for us out in the sticks, we get nowhere again…!!!

  • Hillary64Wilson Hillary Wilson (@Hillary64Wilson) reported

    @O2 **** show - been trying since 9:45am and still cannot get into o2 priority despite being permanently signed in since forever - until today when I was booted off. Absolutely appalling and not a word of explanation for hours! Hang your heads in shame!

  • CatCorrighan Cat Corrighan (@CatCorrighan) reported

    Is the @o2 priority website Still down? I can’t login #o2prioritydown #o2down

  • Kimberleyyyy_xo (@Kimberleyyyy_xo) reported

    @O2 how is priority still not working???

  • georgina_hobson Georgie Hobson (@georgina_hobson) reported

    @O2 this is getting beyond a joke trying to access on 3 devices, been on my phone since 9am still no luck, websites completely down and app is as useful as a chocolate fireguard, how is this still an issue 8hours on yet if it was an issue with payments it be fixed in 5mins 🤔

  • jackie_hagan Jackie Hagan (@jackie_hagan) reported

    @mrsleddy30 But how the heck do they even get them in the first place?! 😫 Fuming at this **** show @O2