O2 Outage Report in Westhoughton, Borough of Bolton, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Westhoughton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Westhoughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Westhoughton, Borough of Bolton, England
The most recent O2 outage reports came from the following cities: St Helens, Manchester, Salford and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Manchester |
Total Blackout | |
| Salford |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Salford |
Community Discussion
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O2 Issues Reports Near Westhoughton, England
Latest outage, problems and issue reports in Westhoughton and nearby locations:
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James Hart
(@JimmyHHart) reported
from
Wigan, England
@oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well
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Vivienne Newton
(@VivienneNewt0n) reported
from
Bolton, England
@O2 £38 for an iPhone 7 handset only in store at Bolton. MyO2 offer is £38 phone and handset. I’m disabled & would have liked support face2face but the assistant said they can’t compete with online deals!! That’s ridiculous! @PiratePaul2705
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Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere
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Jon Nutten
(@JonNutten) reported
from
Salford, England
@O2 Not what your customer service staff offered. 😕 typical of @o2businessuk
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Jenna Horridge ☮
(@JennaHorridge_x) reported
from
Manchester, England
Why is the signal for @O2 in @manairport shocking & has been for days! 😠
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Rachel Burns
(@DollyBakes) reported
from
Horwich, England
@The_Lady_Sybil @phat_cupcake @O2 Hopefully someone can help! X
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lorraine bradley
(@lebradle) reported
from
Salford, England
@O2 new customer to O2 and I’m appalled at the customer service I’ve received. Been told lies after lies. Would appreciate someone to get back to me to sort it out.
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Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@oSimplyStuart @PKendrickWIG @EmmaThommo @livesey99 @kevwafc @eaststandchris @johndanbatch @skintnortherner @O2 @DWStadium A month or so ago @o2 said they’d carried out work on the mast @DWStadium and that the reception should’ve improved, it hasn’t!!! there’s absolutely no signal at all inside the stadium!!!
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Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@Latics1932 @EmmaThommo @PKendrickWIG @skintnortherner I’m the same I’m with @O2 once I leave the supporters club where I get WiFi and enter the DW it all goes blank, nothing, no signal.
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Rachel Burns
(@DollyBakes) reported
from
Horwich, England
@The_Lady_Sybil @phat_cupcake @O2 Same! I never keep them x
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Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
@O2 No we don’t only have problems on match days as I’ve feed back to you previously. There’s no signal there all the time. You keep asking the same questions and keep telling us you’re working on up dating the mast but nothing changes.
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Brent Starling (BS)
(@bsdesigned) reported
from
Manchester, England
@O2 Constant drop out in the centre of Manchester due to congestion. Got told by a representative that: After speaking with our Network Service Team, the level of service you’re receiving is the expected level within that area. And it's part of T's and C's.. So tough luck.
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Vivienne Newton
(@VivienneNewt0n) reported
from
Bolton, England
@O2 yet again I’m let down by you - ordered an upgrade & chose a phone in stock. Then told the phone was out of stock - but I can’t change my order!! Disabled, going on holiday & needed the phone 😡@PiratePaul2705
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Lesley
(@Eclipse12002) reported
from
Wigan, England
@sharper040 @basher5000 @oSimplyStuart @O2 @DWStadium @LaticsOfficial I’m Vodafone, I never have any problems 🤔
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Natalie Johns
(@natalie_19851) reported
from
Salford, England
@O2 You need to fix the problem on your site because I can’t purchase the Samsung Galaxy Buds on offer with the @O2PriorityUK offer 😡😡
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Richard Kirkham
(@TrickyLad) reported
from
Manchester, England
just seen there’s something called #O2Surprise, been with @O2 and their previous incarnations since 2003 and all I’ve ever had is sh*tty reception and bad service, or is that the surprise 🤔
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sarcastic bastard
(@bolgamy) reported
from
Manchester, England
For months I have been complaining about @O2 network. Central Manchester, Bolton Town Centre, Liverpool Town Centre, Edinburgh, Glasgow, etc... I pay over £300 for that privilege. And now you want to reducing the customer loyalty discount...this customer won’t be loyal!!
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steven rothwell
(@steven_rothwell) reported
from
Leigh, England
@O2 could you tell me why the signal is shockingly bad in Leigh Lancashire
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
Message to @O2 There is NO need for any CSA to hang up on me because I corrected you. I’m now having to pay extra money because a CSA ****** up. And you won’t do a damm thing about it.
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•d e l•
(@adele_1983) reported
from
Manchester, England
@EE Hi JT. Not yet I’m focussed on having my £742 back from @O2 then I will have a look and start a contract. The customer service and signal is appalling from O2 so I’m looking forward to changing to a reputable service provider.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Iain Beeston
(@iainbeeston) reported
@lylo @O2 I can relate. Also the reception is poor in SW London. I moved to O2 for EU roaming but I regret it…
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Charlotte Parkins
(@charpa72) reported
@O2 Online chat wouldn’t help at all - kept saying I had to call the phone line. Which was impossible to get through to then kept cutting me off
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KimberleyHillis
(@KimberleyHillis) reported
@O2 can you please hurry up and fix the signal in our area?! I haven't been able to make or receive calls for over a week.
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Xicuembo
(@chilaspt) reported
@O2 another day at @Gatwick_Airport , another day without data... Personal phone, work phone, wife's phone, all good signal, no data whatsoever... When will @o2 spend a few pounds increase the link and fix the congestion problems?
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Ava Amrolia
(@AvaAmrolia) reported
@O2 I pay monthly (and haven’t run out of data yet). Turns out calls are working, but they have dial assist for about 30secs-1 min before the call actually connects despite me having 3 bars of service?
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JMGR
(@GoumisJosh) reported
@O2 hi guys. After the WORST experience of my life with @VOXI_UK , I am looking for a new non discriminatory network. Can you confirm to me you're not charging roaming for your customers in your plans?
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Srihari
(@sriharivn) reported
@O2 Wait another 24 hours to take it to 4 days of no network! Not a single person has any clue of what's going on as they kept repeating the same thing like a parrot. I begged for transfer to tech support but got told it's not been enough day! Pathetic service is an understatement.
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Jay
(@join4te) reported
@O2 Day 34 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Ben Owen
(@BenPOwen) reported
@O2 shout out to Ali from your customer service team who's just helped me sorting out data. Best phone customer service I've ever received.
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Keith Murray
(@Murrayator) reported
@Ofcom Thanks - @O2 did send me a DM asking for more info - in the meantime i called their 202 customer service and yet again No Manager is available to help we’ll call you back - perhaps the 16th time i’ve called