O2 Outage Report in Westhoughton, Borough of Bolton, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Westhoughton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Westhoughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Westhoughton, Borough of Bolton, England
The most recent O2 outage reports came from the following cities: Skelmersdale, Manchester, Altrincham, Bolton, St Helens and Salford.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Westhoughton, England
Latest outage, problems and issue reports in Westhoughton and nearby locations:
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?
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Chris Rogan
(@chrisrogan) reported
from
Manchester, England
Pee'd off at @GreggsOfficial and @O2 three weeks in a row with priority debacle. One week over charged, last week paid for my own this week walked out. Staff not trained in the offer and Greggs not responding to customer service emails. More Greggs issue than o2.
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Dave Wright
(@DaveWrigh) reported
from
Manchester, England
@BruceDevlin @grantmathieson @O2 I work in the industry (not for O2 though, although I have had internal dealings with them) and that does seem like a very odd course of action to recommend. DM me with your issue if you want and I’ll see if I can point you in the right direction?
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Oliver Banks 🇺🇦
(@OliverBanks) reported
from
Manchester, England
@O2 hi, how do I cancel a contract within the 14 day cooling off period please?
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Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 2/2 both occasions the call centres were noisy. Call centre operative didn’t speak very god English. Both operatives complaining their systems were slow or not working at all and putting me on hold for long periods.
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Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Joe Holmes
(@J0eH0lmes) reported
from
Salford, England
@O2 my phone is saying no sim so I have zero signal or data to call or text you. Any chance of getting someone to give me a ring to sort out a new sim card?
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Manchester, England
@O2 @purpledolphins7 They didn't help me. They didn't apply the increase in speed. In fact they said I could have 1gig for £30 extraper month. False advertising and liars!
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.
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~Jack 🐝
(@JMcKnighty) reported
from
Manchester, England
Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?
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John Edgar
(@springviewer) reported
from
Wigan, England
@shafterjay @O2 Now we're paying good money for no service
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Howard Rice
(@howierice) reported
from
Sale, England
@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
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Doctor Bass
(@Dr_Bass) reported
from
Manchester, England
@O2 Hi, my 4G signal over the last few months has been dreadful. I’m currently sitting with 3 bars of 4G and waiting about 10-20 seconds for a picture to download. I thought it was just me but seen plenty others complaining.
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Grant Griffiths-Mathieson
(@grantmathieson) reported
from
Manchester, England
@BruceDevlin @O2 Has she maybe assumed data protection issue
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Dani Tomlinson 🎶
(@6danicalifornia) reported
from
Horwich, England
I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my device as I’ve just been abroad and the signal worked perfectly. What are my options please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Perry O'Bree
(@PerryOBree) reported
@TheO2 @O2 Does the O2 priority blue lounge still have a cloakroom and if so will they store a bag/ luggage for a gig and then can I collect at the end or does this have to go in the storage facility outside? Any help would be greatly appreciated thank you!
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mayer
(@sayash98) reported
Stayed with @O2 again because of how easy their customer service was… I’m now 45mins in, been offered about 8 different contracts and all I want to do is switch my phone number 🥲🥲
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Ste
(@stemark01) reported
Anyone else here experiencing really terrible Internet from @virginmedia ? customer service is a joke. It seems to have gotten worse since they partnered with @O2
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Robbo
(@danrobborobson) reported
@O2 Fixing the faulty mast that’s ‘not your fault it’s broken’ would be decent, no signal for 12 months around our home area #excellentservice #o2notrecommended
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specsof81
(@SPECSOF81) reported
@Ocado @NOW any chance u can reduce heavily the unnecesary amounts of that bloody advert please its nearly as bad as the @O2 one from previous weeks... hating the brand, and im not the only one. #adverts #nowtv
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Kim Pearson
(@kimpearson72) reported
@O2 no mobile reception in HG3- is there a mast down or something??
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Souza E
(@bdesouza29) reported
@O2 How to activate double data on my new sim contract? (as I have virgin broadband too) #helpinghand #help
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Lilly Fox
(@lilsfoxxx) reported
@O2 Instead of posting go outside and fox your issues there is **** all service for miles up here in Scotland cos of this storm
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TanyaRoberta
(@tansea13) reported
@O2 still waiting for my delivery one week later. Wasn't told there was no stock before I signed up! Considering cancelling my order/contract now. Any help on this would be appreciated.
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Louloulately
(@StokieLouLou) reported
@O2 Tried that - can’t get through. Can you issue weblink so I can pay by card please?