O2 Outage Report in Westhoughton, Borough of Bolton, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Westhoughton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Westhoughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Westhoughton, Borough of Bolton, England
The most recent O2 outage reports came from the following cities: Newton-le-Willows, Manchester, St Helens, Skelmersdale, Wigan and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Newton-le-Willows |
Phone | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| Manchester |
Phone | |
| Manchester |
Phone | |
| Skelmersdale |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Westhoughton, England
Latest outage, problems and issue reports in Westhoughton and nearby locations:
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Matt Henno
(@MattyHenno) reported
from
Appley Bridge, England
@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
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Josh Deegan
(@Josh_Deegan) reported
from
Manchester, England
@BigLouComedy @O2 100% Gonna try the general sale on Saturday. Don't hold much hope but you never know
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Christopher Hurst
(@Hurstchris2102) reported
from
Leyland, England
Absolute shambles from @O2 with the pre sale of Peter Kay tickets. I managed to get some through gigs & tours but no checks so could have bought them even if I wasn't an O2 customer. Pointless having a pre sale if its open to all #peterkay #O2Priority
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Josh Deegan
(@Josh_Deegan) reported
from
Manchester, England
@O2 has less than 20 mins to sort their app out. Come on guys, this is so bad
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Jacqualine Kennedy
(@17jkennedy) reported
from
Bryn, England
It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……
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Shannon
(@ShanRebec94) reported
from
Sale, England
@chlo3matthewman @O2 @viagogo Tickets on there for over a £1000 now, O2 clearly weren’t experiencing issues with ticket demand unless you were an ordinary customer who wanted them at face value. Very very poor
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Gerwyn
(@gerwyn) reported
from
Manchester, England
@Allan2111272 @O2 It was so atrocious that their own network app couldn’t work
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Chris
(@Chrisg3985) reported
from
Leigh, England
Anyone else’s #O2Priority gone down? @O2 was fine an hour ago
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Kelly McKeown
(@kellyvmckeown) reported
from
Urmston, England
@O2 when are you gonna allow people to get back into the priority app this tickets thing has been a right **** show
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Christopher Hurst
(@Hurstchris2102) reported
from
Leyland, England
@carolyn_keenan @O2 @peterkay_co_uk Go directly through gigs and tours. Some more dates added later in 2023. I've just manged 2 get 2 for Sept 2023 in Manchester no problem.
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Rob 🇪🇺🏴
(@RJakesEU) reported
from
Manchester, England
Kinda wonder why I use @O2 when their mobile signal in central Manchester is barely functioning. Continually timing out, drops connection 😡
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Gerwyn
(@gerwyn) reported
from
Manchester, England
@biteme_brighton @O2 @leemc87 It’s awful in Manchester
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Ian Gee
(@laticsian) reported
from
Chorley, England
@O2 You've had a ****** stinker there haven't you. Website down all day for your #O2Priority. Gigs and Tours have allowed people to buy their tickets while your shitshow has allowed 1000's to miss out on tickets. Bravo!
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Alastair
(@alid7997) reported
from
Manchester, England
@O2 why is your signal in Manchester so, so ****?!
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Matt Henno
(@MattyHenno) reported
from
Warrington, England
@O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.
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Chris Thompson
(@Chris_Mr_T) reported
from
Chorley, England
Hi @O2 we’ve been in Blackpool most of the day and have little or no signal until we were leaving. Do you have a known issue, a lack of cell towers or something? We’ve been half a dozen times this year and it’s always the same on 3 different phones.
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grace
(@graceblazys_) reported
from
Bryn, England
@O2 Hi can I have some help please, it’s not allowing me to send you a DM.
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matt aspden 🍂
(@Matt_Aspden) reported
from
Bolton, England
@O2 is your payment gateway down? Had several calls to pay my bill, but can’t seem to process and payment on My O2 app
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Amy Rowland
(@aflanagancarter) reported
from
Manchester, England
@O2 what is with no service in Manchester?! So bad and un safe!
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Nic & Jack
(@Nic05508801) reported
from
Bolton, England
@O2 Doesn't surprise me, your service is shocking!!!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nubz 🤔
(@IamNubz) reported
@O2 tried to report fraudulent callers using your system to send 6 digit security codes out to your customers as part of password resets and customer service hung up on me twice. You don't care about the security of your customers data. Been a customer for a decade, until then.
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Nathan Woolley
(@Triplenath) reported
@O2 have you guys ceased trading or just totally given up? A bit of signal in London would be nice.
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Piggy Malone
(@PiggyMalone1) reported
@O2 Telefonica is a criminal outfit and they do not give a flying f*** about the UK, hence almost zero investment in network coverage over here.
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Anthony McKenna
(@x4nto) reported
Disgraceful service again from @o2 billed me when I was promised I wouldn't, what a rubbish network and customer service
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Tracey Pyke
(@TraceyPyke3) reported
@O2 saying I’ve used a voucher I have never used, worried I be been hacked
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D
(@nalloms) reported
@O2 you leaked my data, alerted me to fraudulent activity, asked me to contact you but don't respond. Tried your really bad chat function, calling your published number (I'm calling from abroad) and tweeted you. Nada. Thanks 👍
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Chris Pegg
(@MrCPegg) reported
@O2 your online chat repeatedly keeps crashing on me when I’m trying to contact service. This is getting very stressful
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PT.
(@PeteyJayD) reported
@O2 hi, I am trying to port a number from Voxi to O2. The Voxi service disconnected yesterday morning but I’m still on the temp O2 number. Called customer service last night who said it’d be done “within minutes”. Still not done. I need my number active. Thanks.
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A.P
(@Amit91987) reported
@O2 I need some help with my contract. I cannot see whether my contract price has increased for April. Also, need to know if I am out of contract so I can look around. Thanks
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Elizabeth Blackman 🇺🇦 💙💛
(@Lizzle_B) reported
@O2 guys I need to speak to customer service. I was on hold for over 40 mins twice yesterday afternoon and in messaging I just get an auto reply saying you are too busy and to try again later!