O2 Outage Report in Hindley, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hindley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hindley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hindley, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Liverpool, Wigan, Warrington, Bolton, St Helens, Bury and Skelmersdale.
City | Problem Type | Report Time |
---|---|---|
Liverpool | Total Blackout | |
Wigan | Phone | |
Wigan | Phone | |
Warrington | Phone | |
Wigan | Phone | |
Bolton | Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hindley, England
Latest outage, problems and issue reports in Hindley and nearby locations:
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Kaye Willan 🏖🌞
(@kayewillan) reported
from
Tyldesley, England
@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
So @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them
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Danielle Bailey
(@DanielleBaileyx) reported
from
Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@O2 are really frustrating me, I need my service restoring but can’t seem to do it right now
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Dominic Abraham-Newman
(@DAbrahamNewman) reported
from
Salford, England
@O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!
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nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Barton-Simmons
(@absbobbins) reported
@O2 I’ve tried to login on your app and can’t. I have had to reinstall it after not being able to log in for a few days. What can I do?
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Ryan
(@RyannPal) reported
@O2 why is signal so bad? I’m in the middle of a town centre and I struggle to get full signal with 3/4G
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Nick Hughes
(@nickhughes54) reported
@O2 so I recontract with you for another 24 months yesterday and today have no phone signal all day. Told to keep refreshing my network settings and nothing! Can’t call you as have no signal using your messaging service but the wait is ridiculous help please!!!!!
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Nath
(@NathFerguson) reported
@O2 your signal is soo crap u say we are improving it, yet I’ve seen no improvement in the last year in central of Bristol I pay u a ridiculous each month for my phone yet can’t use it in central of Bristol just a joke!
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Yuri Fusca
(@yursnake) reported
@O2 I need help for unlocking my iPhone 7 which has a carrier lock to o2 network... but I am not o2 customer and I live abroad. Thanks in advance for your time
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Tracey Stevenson
(@traceylsteve) reported
@O2 Myself and my husband used two seperate apps and both the QR codes would not scan. Greegs gave use the rolls but said to contact yourself about the QR codes not working. X
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Jack Endley
(@endley_jack) reported
@O2 any idea how you get O2 to leave you alone. They are phoning up my partner every few days trying to get her to upgrade. Following her around like a bad smell. Borderline harassment.
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Rob Lowe
(@RobLowe23) reported
@O2 Is it signal for my area that package?
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Thomas ツ
(@thomasselby_) reported
@NIGHTSLXYERR @O2 Hi @TheO2 pls fix this I miss my baby 🥺
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Bartholomew Simpson
(@OhBartsimpson) reported
@O2 why is it that as a long term customer I can get a better data deal with unlimited minutes/texts from Tesco mobile (who use your infrastructure )for 33% of your cheapest plan??