O2 Outage Report in Roby, Knowsley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Roby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Roby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Roby, Knowsley, England
The most recent O2 outage reports came from the following cities: Seaforth, St Helens, Liverpool and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Seaforth |
Phone | |
| St Helens |
Internet | |
| Liverpool |
Phone | |
| St Helens |
Internet | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet |
Community Discussion
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O2 Issues Reports Near Roby, England
Latest outage, problems and issue reports in Roby and nearby locations:
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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@TheImageDarling
(@TheImageDarlin1) reported
from
Warrington, England
@O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 any help out there ? #badcustomerservice
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
from
St Helens, England
What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in
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Ste Byrne
(@SteByrneLFC) reported
from
Birkenhead, England
How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
-
Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Dan snelson
(@DanSnelson) reported
from
Widnes, England
Second day of no service @O2 any idea of when it will be back up and running in wa8 area
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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N Nicholas
(@LiverpoolNat1) reported
from
Liverpool, England
@O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇
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Danielle Bailey
(@DanielleBaileyx) reported
from
Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Ben Alexander
(@Ben_Alex_86) reported
from
Liverpool, England
@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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MrsAA
(@MrsAA55) reported
As my past experiences with .@O2 have not all been good and my past experiences with .@virginmedia have been awful...I guess I’ll be changing mobile suppliers now they have merged 😩
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Tony Kemp RN
(@AEKemp_Tony) reported
@O2 - atrocious service, trying to get my PAC code, your 65075 service is ‘having an issue’ & 6 calls to your customer service number have dropped after my details confirmed & PAC code being generated. Why no message or call back? Still need the PAC code
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Hannah Copues
(@hannahcopues) reported
@O2 your wait times for calling 2020 are ridiculous. Wishing I hadn’t upgraded and had gone with another network. Where has your online chat gone, that was always so helpful and efficient 😒
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Hannah Copues
(@hannahcopues) reported
Spent 30 mins on the phone to @O2 being passed rnd to 5 different people & departments & nobody could help with my query of wanting to share my data between my 2 phones. I upgraded 3 weeks ago both handsets & wish I hadn’t!
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S O’Marcaigh 🏳️🌈🇮🇪🇬🇧🇪🇺
(@SMarcaigh) reported
@O2 @virginmedia I was happy with 02 but won’t have anything to do with virgin media or virgin mobile atrocious customer service so it’s off to another provider for me 🤬
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Geoff Hobbs
(@Geoff_Hobbs) reported
@O2 This week, I have been getting missed calls Several times a day from various numbers with an 07907 prefix and when I've called them back , they have no knowledge of dialling my number. Is there a fault somewhere as I'm an o2 customer.
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Antonio Samarão
(@antoniosamarao) reported
@O2 Hi. I've had sms msgs from 'O2UK' & '24444', asking me to answer some network satisfaction Qs. Are these genuine or scam? Is '24444' O2?
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Garry Azzaro
(@Gazzaro) reported
Just received an email that @O2 have teamed up with @virginmedia , which means I'll be looking for a new mobile provider as soon as possible, because Virgin Media are the absolute worst and it took me six months of arguing to be shot of the useless, incompetent arses last time.
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🔮geo🔮
(@georxiaahunter) reported
@O2 you say merging with virgin won't affect any services and it'll all carry on as normal.. then please explain why ******** my phone calls, texts AND data have been affected?! Can't wait for this contract to be done honestly
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Elise Brookes-McClelland
(@elisebrookes13) reported
@O2 tried calling but no help 🙄 got a text saying a direct debit had been cancelled for my pay monthly plan, could this be checked please?