O2 outages and service status in Roby, England

Problems in the last 24 hours in Roby, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Roby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Roby, England

The most recent O2 outage reports came from the following cities: Liverpool, St Helens, and Skelmersdale.

City	Problem Type	Report Time
Liverpool	Wi-fi	20 hours ago
St Helens	Phone	2 months ago
Skelmersdale	Phone	2 months ago
Liverpool	Phone	3 months ago
Liverpool	E-mail	5 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Roby, England

Latest outage, problems and issue reports in Roby and nearby locations:

• 
  Kbirst❄️ (@kbirstlouxoxo__) reported 21 seconds ago from Liverpool, England

  @O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼

• 
  Ben Alexander (@Ben_Alex_86) reported 2 minutes ago from Roby, England

  @O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????

• 
  Ben Winstanley (@Is_Me_Ben) reported 5 minutes ago from Aspull, England

  @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??

• 
  Ian Parks (@IanParks_) reported 7 minutes ago from Prescot, England

  @O2 sorry I left you for @EE, awful network! 😰😰

• 
  Matt Henno (@MattyHenno) reported 7 minutes ago from Warrington, England

  @O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.

• 
  Jay Unsworth (@shafterjay) reported 8 minutes ago from Wigan, England

  @O2 is there a issue with your app / website can’t get access

• 
  Ian Hawksey (@ShanklyBob77) reported 13 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  This is me 🧶 (@Margymoo) reported 14 minutes ago from Birkenhead, England

  @O2 can’t get through on the phone, I need help please ?

• 
  Jennifer Brown (@jennika28) reported 15 minutes ago from Maghull, England

  @O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply

• 
  TheBigRedFella (@CarlVanBreemen) reported 21 minutes ago from Seaforth, England

  @O2 can you sort me out my iPhone lead that never arrived as per my order

• 
  Matthew Jarrold (@mrmrjarrold) reported 28 minutes ago from Liverpool, England

  @O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.

• 
  grace (@graceblazys_) reported 30 minutes ago from Bryn, England

  @O2 Hi can I have some help please, it’s not allowing me to send you a DM.

• 
  Willis Sweeney (@willissweeney97) reported 37 minutes ago from Liverpool, England

  @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

• 
  Scouse Number 1 (@ScouseNumberOne) reported 38 minutes ago from Garston, England

  @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

• 
  Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported 40 minutes ago from St Helens, England

  What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in

• 
  Adam Dumbleton (@adamdumbleton87) reported 41 minutes ago from Liverpool, England

  Hoping someone at @O2 can help me I’m trying to access my

• 
  N Nicholas (@LiverpoolNat1) reported 41 minutes ago from Liverpool, England

  @O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇

• 
  E Charles (@ecsg1798) reported 43 minutes ago from Liverpool, England

  @O2 Hello I've an issue with my account and payment

• 
  Shaun Glover (@shaunyg1985) reported 55 minutes ago from Warrington, England

  @virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..

• 
  Marc Murray (@LiverpoolMarc) reported 56 minutes ago from Kirkby, England

  @O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Keith (@rl_keith) reported 5 minutes ago

  @kokeshimum @O2 All service in the UK is bad. The providers occasionally say they'll build a few more cell towers. Then the village NIMBY will object, and the provider will use the excuse to save money and not build the tower.

• 
  Larissa Pelham (@larissapelham) reported 6 minutes ago

  @O2 I cannot DM on X. Funeral services & family couldn’t reach my mother while preparing her husband’s funeral. Emergency services couldn’t reach her and now she’s in hospital where we can’t reach her. This has continued since 3/26. A direct number pls to speak to someone senior.

• 
  Squigly (@squigly1971) reported 8 minutes ago

  Try dealing with @O2 when something goes wrong abroad. They failed to provide the service I renewed my contracts for, then turned it into a catalogue of poor advice, broken promises, endless delays and a complaints process that doesn’t even work. Completely unacceptable.

• 
  Tasha 🦄 (@princesstash617) reported 15 minutes ago

  @O2 the company that ask you a suitable time that call back, ensure or promise to call you back at that time and you never hear anything until you phone again. 5 times now, getting a bit frustrating to say the least.

• 
  ShinP3ngy (@NotSoP3ng) reported 18 minutes ago

  @lloydoh17 @O2 Yh constant dead zones and it’s getting worse they keep texting saying there working in the postcodes but still it’s getting worse and then the customer service getting through the constant app glitches they can say what they want but it’s getting by weirder since the merger

• 
  Matt Hudson (@MattHuddyHudson) reported 23 minutes ago

  @DiscoEnergy @O2 After 20+ years I'm just considering going to take out a deal elsewhere . Can get a better deal being a new customer .

• 
  Mitch Hirsty (@mitchhirsty) reported 25 minutes ago

  @Archibald1878 @O2 And another one O2! You keep blaming your customers instead of actually fixing the broken payment gateway! Acknowledge the problem and fix it! The generic troubleshooting you provide is not going to resolve a problem on your end.

• 
  Johnny Storm (@humantorch1036) reported 26 minutes ago

  Does anybody work for @o2 The customer service is non-existent. Sort it out.

• 
  lukewarm352000 (@lukewarm14) reported 27 minutes ago

  @O2 @virginmedia So if I get an issue with one account I get an issue with both accounts Got locked out my virgin account due to a scammer on o2 Takes days to unlock and then the scammer is back and they lock it down again Going round in circles with their poor service

• 
  StuartB (@StuartBain1986) reported 29 minutes ago

  @o2 you’re 5g and general signal quality is god awful 👍 can’t wait to move network