O2 outages and service status in Roby, England

Problems in the last 24 hours in Roby, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Roby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Roby, England

The most recent O2 outage reports came from the following cities: St Helens, Skelmersdale, and Liverpool.

City	Problem Type	Report Time
St Helens	Phone	4 days ago
Skelmersdale	Phone	5 days ago
Liverpool	Phone	1 month ago
Liverpool	E-mail	4 months ago
Wigan	Phone	4 months ago
Wigan	Total Blackout	4 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Roby, England

Latest outage, problems and issue reports in Roby and nearby locations:

• 
  Gary (@GaryLiverpool) reported 4 minutes ago from Liverpool, England

  Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

• 
  Matthew Traynor (@MatthewTraynor) reported 4 minutes ago from Liverpool, England

  @O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.

• 
  Jay Unsworth (@shafterjay) reported 9 minutes ago from Wigan, England

  @O2 is there a issue with your app / website can’t get access

• 
  Ben Winstanley (@Is_Me_Ben) reported 9 minutes ago from Aspull, England

  @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??

• 
  Ben Winstanley (@Is_Me_Ben) reported 29 minutes ago from Aspull, England

  @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??

• 
  Paul Lees (@PLees321) reported 30 minutes ago from Garston, England

  @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

• 
  Paolo Mac (@greenbhoy1) reported 31 minutes ago from Prescot, England

  Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

• 
  N Nicholas (@LiverpoolNat1) reported 31 minutes ago from Liverpool, England

  @O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇

• 
  Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported 33 minutes ago from Birkenhead, England

  @O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.

• 
  James Danson® (@james_danson) reported 34 minutes ago from Seaforth, England

  @O2 why doesn’t the help chat work on the app??

• 
  Andy McKeown (@AndyMcK1982) reported 35 minutes ago from Liverpool, England

  @CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....

• 
  Paul (@Paul19RedTitles) reported 38 minutes ago from Liverpool, England

  @O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩

• 
  KAGSY💄💅 (@KAGSY6) reported 47 minutes ago from Liverpool, England

  @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

• 
  Matt Henno (@MattyHenno) reported 48 minutes ago from Appley Bridge, England

  @O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please

• 
  Marc Murray (@LiverpoolMarc) reported 49 minutes ago from Kirkby, England

  @O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment

• 
  grace (@graceblazys_) reported 50 minutes ago from Bryn, England

  @O2 Hi can I have some help please, it’s not allowing me to send you a DM.

• 
  Emma J (@EmmaJStrong) reported 51 minutes ago from Halewood, England

  @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

• 
  Mags (@MagsLanders1) reported 52 minutes ago from St Helens, England

  @O2 I'm trying to cancel my sim rolling monthly and I'm just getting a run around. I'm not taking a contract with anyone else, don't want to keep my number and at this stage feel all I can do is cancel my payments

• 
  E Charles (@ecsg1798) reported 55 minutes ago from Liverpool, England

  @O2 Hello I've an issue with my account and payment

• 
  amy harvey (@amy___harvey) reported 56 minutes ago from Maghull, England

  So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Smoke 🇬🇧 🇺🇦 🇮🇱 (@London__Smoke) reported 8 minutes ago

  @AnythingRugbyy @EnglandRugby @O2 Shame it's not capped for Kenners though. Either way MS15 isn't the problem at all here. Tom Curry must be praying for death or the beach and Ford probably needs a break also.

• 
  Tom Morgan (@TomMorgan83) reported 9 minutes ago

  @O2 Your store cannot help either - please supply me an email contact with whom I can make a complaint formally

• 
  ᗪᗩᐯE (@Jaxstad) reported 9 minutes ago

  @O2 Can't even call in to discuss my account It's that bad. I'm out of contract so I guess I'm going elsewhere.

• 
  The Costermonger (@sx200ii) reported 10 minutes ago

  @RobertClark87 @TomTugendhat @O2 Service!

• 
  Fursie (@FursieRS6) reported 16 minutes ago

  @TomTugendhat @O2 @EE Third world problems. Talk to people rather than posting this bull ****

• 
  The Blasted Cat (@RobbieTwts) reported 16 minutes ago

  @TomTugendhat @O2 @EE We increasingly have 650 elected officials in Westminster more interested in chasing personal glory on matters overseas than attempting to resolve domestic issues

• 
  A Rintsie (@arintsie) reported 18 minutes ago

  Any idea @o2 when you will restore service to a vulnerable 89 year old who has been without communication for a week? Your “Guru team” have made no effort to get in touch nor has your customer services despite an access case being opened - check your DMs

• 
  Kevin Thomas FINSTR 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🇺🇦 (@kevinxt) reported 23 minutes ago

  @TomTugendhat @O2 Hi we had issues with O2 which was our Business Mobile supplier. There are coverage maps available, we checked them and found better coverage with EE. We tried a spare mobile first which was better, then changed to EE. Works well as we have two locations Wales and Southwest.

• 
  LoveASunset (@besdato) reported 25 minutes ago

  @O2 in the past month I’ve won two complimentary coffee from Greggs, but both times you haven’t sent a code to my email. Blue Mondays is not working!

• 
  MB (@markbishopuk) reported 26 minutes ago

  @TomTugendhat @O2 Root cause is captured regulation. Your party had 14 years to fix it