O2 Outage Report in Roby, Knowsley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Roby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Roby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Roby, England
The most recent O2 outage reports came from the following cities: Liverpool, and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
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28 days ago | |
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Phone | 1 month ago |
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Total Blackout | 1 month ago |
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Phone | 2 months ago |
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Internet | 2 months ago |
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Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Roby, England
Latest outage, problems and issue reports in Roby and nearby locations:
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Alan Farrimond (@AlanFarrimond) reported from Wigan, England@NoServiceHereUK @ranplan @GeospatialC @innovateuk @WarwickEngineer @DigiCatapult @UK_5G There has been no O2 mobile phone signal at the DW Stadium Wigan WN5 0UH for a number of years despite many @o2 customers and match attendees making complaints to the provider. Other mobile phone companies don’t seem to have the same problems #noservicehere
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Lesley (@Eclipse12002) reported from Wigan, England@sharper040 @basher5000 @oSimplyStuart @O2 @DWStadium @LaticsOfficial I’m Vodafone, I never have any problems 🤔
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Helen Smith (@Hel3110) reported from Birkenhead, England@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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RIHANHAH (@YesImRhiannon) reported from Seaforth, England@O2 Not just one area, I travelled to Leeds yesterday from Liverpool and had no signal. Same today too 😭
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Paul P (@AgentLittleP) reported from Liverpool, EnglandTheres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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Paul Beacon (@PaulBeacon0) reported from Liverpool, England@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
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RIHANHAH (@YesImRhiannon) reported from Seaforth, England@O2 my phone hasn’t been working all day, no outgoing/incoming calls, no texts, no 4G. I can’t even phone up to try sort it because it won’t let me. I tried the live chat and all they could say was ‘there’s no problems in that area’ plz help I need it for work 😔
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Paul Beacon (@PaulBeacon0) reported from Roby, EnglandI would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
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lauz efc (@Lauz_efc) reported from Liverpool, England@caville @O2 It was working this morning then come 12 it’s down.
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Jake ✌️ (@JakeMoyles1) reported from Liverpool, EnglandPay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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ste boardman (@SJONheating) reported from Seaforth, England@O2 . , now you will only compensate me from the time of my phone call and not from when the mast went down.A complete cop out telling people to use the network coverage status on your app before calling so you can save yourself some money and not to aid the customer
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Alan Farrimond (@AlanFarrimond) reported from Wigan, England@O2 No we don’t only have problems on match days as I’ve feed back to you previously. There’s no signal there all the time. You keep asking the same questions and keep telling us you’re working on up dating the mast but nothing changes.
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Alan Farrimond (@AlanFarrimond) reported from Wigan, England@Latics1932 @EmmaThommo @PKendrickWIG @skintnortherner I’m the same I’m with @O2 once I leave the supporters club where I get WiFi and enter the DW it all goes blank, nothing, no signal.
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Helen Smith (@Hel3110) reported from Birkenhead, England@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Kev (@Kev_Edwards) reported from Liverpool, England@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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James Hart (@JimmyHHart) reported from Wigan, England@oSimplyStuart @O2 @DWStadium @LaticsOfficial I'm with Tesco and they use the O2 masts, so this is crap as well
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Alan Farrimond (@AlanFarrimond) reported from Wigan, England@oSimplyStuart @PKendrickWIG @EmmaThommo @livesey99 @kevwafc @eaststandchris @johndanbatch @skintnortherner @O2 @DWStadium A month or so ago @o2 said they’d carried out work on the mast @DWStadium and that the reception should’ve improved, it hasn’t!!! there’s absolutely no signal at all inside the stadium!!!
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RIHANHAH (@YesImRhiannon) reported from Seaforth, England@O2 Y u lyin 4, been trying to do this for months n never succeeded even though I got told I could change it monthly when I purchased the phone. Changed it once from 50GB to 15GB and wanna change it to 10GB n it will only let me change it to 5GB 🙃
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Paul Newton (@Paul_Newton37) reported from Birkenhead, England@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
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Kellie Walters (@KellieW88) reported from Liverpool, England@O2 no service again 🙄🙄🙄🙄 shittest network
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Bell (@_jessica_bell) reported@O2 I’m having real signal issues in DA7 - is there a problem?
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Frazer Faulkner (@ffaulkner86) reportedIs no longer a possibility to the store as they have changed systems. I was advised to call customer services. I did this, to be told if purchased in store with @o2 I could only return in the same store. I told him I'd been in but he was adamant it was impossible any other way
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Chloë Elizabeth (@ChloeNokes) reported@O2 what time is your 202 customer service line open to each day. I’m locking to cancel my contract, they won’t do it instore and they link they sent to cancel doesn’t work.
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Alyxillustrates (@Alyxillustrate2) reported@O2 I have ordered a monthly SIM and phone package but I received a “something went wrong” error before it went through. I was unable to ring customer services as the lines closed at 9 but am I able to still process my order in time for next working day?
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🕴🏻 (@BRVlSEVlOLET) reported@O2 And I’ve just done it again. No difference. Just turn my service back on, I can guarantee it’s your fault and not mine.
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Kiye (@kiyemorgan) reported@O2 need help asap
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Wendy Johnson (@Wendy10johnson) reportedLooks like I’ll be changing mobile network, @O2 your customer service lets you down
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MinorKunju (@Minor_Kunjumani) reported@O2 No signal in my area today and tomorrow. Only had to call and confirm that there is work going on. No heads up to customers on outage!! Pathetic customer care!! #disappointed
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Nicola (@Iheartshoes100) reported@O2 hi my odeon voucher code isn’t working. Error message says “there was a problem adding voucher” can you help? Thanks
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Katie Lamb (@KatieELamb1) reported@O2 Why does o2 keep calling me saying they really need to spk to me, when I can see online that my acct is fine, & then they’re REALLY rude when I say it’s not a good time. I ask what it’s about & they just say they can’t tell me, they end with a sarcastic comment & hang up 😳