O2 Outage Report in Roby, Knowsley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Roby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Roby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Roby, Knowsley, England
The most recent O2 outage reports came from the following cities: Liverpool, St Helens, Birkenhead, Ellesmere Port, Newton-le-Willows and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
Internet | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet | |
| Newton-le-Willows |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Roby, England
Latest outage, problems and issue reports in Roby and nearby locations:
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Jon H
(@jonh64) reported
from
Garston, England
@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Emma J
(@EmmaJStrong) reported
from
Halewood, England
@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Clare Louise Mills
(@millswarrior) reported
from
Golborne, England
Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Fran Edwards
(@franlatics27) reported
from
Garswood, England
@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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Rob T 🏴🏉
(@welshapplefan) reported
from
Sandymoor, England
@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Michelle Green
(@michelle1993g) reported
from
Birkenhead, England
@O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.
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Byron
(@ConnorByron2) reported
from
Newton-le-Willows, England
@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
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Fran Edwards
(@franlatics27) reported
from
Wigan, England
@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Birkenhead, England
@O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.
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Adam Dumbleton
(@adamdumbleton87) reported
from
Liverpool, England
Hoping someone at @O2 can help me I’m trying to access my
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Emma Heyes
(@x_Emma_H_35_x) reported
from
St Helens, England
@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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jacob
(@JacobHaallam) reported
@O2 your service is poor. my account has been compromised and i rang for them to tell me it was being under investigation and frozen. tell me why they’re trying to pay for stuff and making me pay for a phone i do not have. disgusting
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Clare Forrester-Shufflebottom 👩❤️👩
(@clf7ey) reported
@O2 still having problems with my mobile data. I’m getting seriously fed up of not being able to do the simplest of things like accessing my gym log in.
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Oms
(@TrapFaceOmz) reported
@O2 worst network and worst customer service on the phone! Will stick to ee next time
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Number 6
(@optimismsflames) reported
@O2 Little or no service on 7 business SIM for 3 weeks after ‘essential maintenance’ was started on our nearest mast. Online fault checker next to useless, customer service who can only put in requests to the network team which never get actioned. When will this be fixed?
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sarma mullapudi
(@sarma_mullapudi) reported
@O2 recently I switched to O2 since from LycaMobile using mobile portability. Since then I am not able to receive any text messages. It’s been more than 10 days I am not able to receive any text messages and no one from O2 able solve my issue. If anyone out there can help me.
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Cormac Padley
(@CormacPadley) reported
@O2 Is their anything that can be done as I’m fed up of ringing customer service an being told the same thing ?
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Don McCall
(@doncmccall) reported
@O2 super disappointed in you. Ordered my Apple Watch upgrade from store. Only to be told because they have one, and I ordered online, I can’t have it. I’ve just ordered an Oppo find pro x5. Watch and this phone will be going back. Dreadful customer service.
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Nick Oldrini
(@noldrini) reported
@O2 @phroobin We have not had O2 here in Yorkshire the whole day - neither cell (which is normally pretty poor anyway) or over wifi. Just in time for Mother's day!
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Darren Sedgwick
(@darren_sedgw1ck) reported
@O2 I have repeatedly messaged you and another whole day has passed without any response or resolution to my inquiry. Can you please respond to my last DM.
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Nick Oldrini
(@noldrini) reported
@o2 what's happening when I can't get O2 signal and wifi calling over Virgin broadband has stopped working today too. I understand Virgin provides backhaul for you in this neck of the woods - HD9.