O2 outages and service status in Roby, England
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- O2 generated 0 outage signals in the last 24 hours around Roby, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Roby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Roby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Roby, England
The most recent O2 outage reports came from the following cities: Liverpool, and Wigan.
| City | Problem Type | Report Time |
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29 days ago | |
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Phone | 1 month ago |
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Total Blackout | 1 month ago |
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Phone | 2 months ago |
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Internet | 2 months ago |
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Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Roby, England
Latest outage, problems and issue reports in Roby and nearby locations:
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KLee (@Solsticebaby) reported from Ellesmere Port, England30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Sarah Pollard (@x_Saz) reported from Bryn, England@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Ste Byrne (@SteByrneLFC) reported from Birkenhead, EnglandHow ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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Craig Parry (@craigparry85) reported from Kirkby, England@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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James Roberts (@JamesRoberts330) reported from Liverpool, EnglandHi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Lindsey (@lindseyjthom) reported from Liverpool, EnglandHad nothing but signal problems since joining @O2 😣
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 problem needs resolving today , can you help ?
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Paul Lees (@PLees321) reported from Garston, England@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Karen (@Kazz1010) reported from Birkenhead, England@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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Willis Sweeney (@willissweeney97) reported from Liverpool, EnglandI’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Steve Simpson (@stevegsimpson) reported from Garston, England@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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jo m b (@joanreece) reported from Liverpool, England@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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amy harvey (@amy___harvey) reported from Maghull, EnglandSo annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel McGiff (@AssosChelt) reported@O2 When one doesn't even receive an acknowledgement until airing the issue publicly, that feels fairly much like being ignored.
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Katie~Louise (@c17yb8b3) reportedStill having issues @O2 anyone and everyone who rings me it’s showing as no caller Id!! Getting fed up now. Day 3!! #o2 #help
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Jake ⓥ Miller (@x2scoops) reportedI didn’t realise Edge and 3G networks will still a thing until I switched to the @O2 mobile network. I’ve gone from 5G and 4G coverage everywhere to 4G if you’re lucky, 3G a lot of the time and occasionally Edge or just no data connection at all. I’m having buyers remorse.
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James (@itsShawJ) reported@o2 I have an issue with Apple Watch mobile data and I’m unable to chat to anyone from the app?
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Moheb Robeel (@MohebRobeel) reported@O2 ….minutes and texts. I really regret to join this network provider. Definitely, I will join another one. Total unclear situation.
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Lora Jones (@LoraElwen) reported@O2 Hi there - still no signal in the SE2 area. Any update on when this will be resolved please? Thanks
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Moheb Robeel (@MohebRobeel) reported@O2 I can’t be able to make a call to the customer service, very poor service. I don’t recommend it.
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em_leanne (@emleanne998) reported@O2 spent the past 14 days on your live chat, 6 sim activations/ swaps & a trip to a store later and still no closer to having any service on my phone. Just about fed up of being fobbed off by your so called customer service team. I just want a sim that works.
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Moheb Robeel (@MohebRobeel) reported@O2 I feel sorry that I have changed my network to O2, suddenly They have stopped providing a network to my phone without a notification and later I have discovered a bill of 75£ out of the blue. I have found that they charged me for the UK calls, and my contract is unlimited …
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M.J.Frankle (@MarleyMarl_LFC) reported@O2 Hi. The FREE10 code isn’t working on a new PAYG sim we’ve activated (within the 28 day timeframe). Can you help please