O2 Outage Report in Roby, Knowsley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Roby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Roby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Roby, Knowsley, England
The most recent O2 outage reports came from the following cities: Liverpool, St Helens, Birkenhead, Ellesmere Port, Newton-le-Willows and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
Internet | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet | |
| Newton-le-Willows |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Roby, England
Latest outage, problems and issue reports in Roby and nearby locations:
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Karen
(@Kazz1010) reported
from
Birkenhead, England
@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@O2 can you sort me out my iPhone lead that never arrived as per my order
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 problem needs resolving today , can you help ?
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AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John Till
(@JohnTillUK) reported
@S_Nurse1987 @O2 You can cancel the airtime and keep paying the handset plan until it’s paid off
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Rnich120
(@rnich120) reported
@O2 - as you have seen from other customers messages today, your change from 3 months to 11 months for your switch up customers has gone down like a lead balloon. Can you explain the reasoning for this?
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Helen Kavanagh
(@kavan98694) reported
@O2 redeeming voucher at boots not working. Please help.
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eyerish seadog
(@Dogglllzzz) reported
@O2 The so called 5G signal around the West Auckland area is so slow and has been for a few days now. Are you doing any works on the masts in the DL14 9 postcode area?
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MrsAA
(@MrsAA55) reported
@O2 hmmmm I was advised my monthly airtime plan would increase by £1.80 from April 2026 but now received an email saying it’s increasing by £2.50 Why? You are not offering me anything other than the crappy service you provide. Surely there’s a reason for ripping people off?
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💖💖Debbie Burfoot 💖💖
(@DebbieBurfoot) reported
@O2 having a problem and going round in circles. Ive registered my email, password and phone number. Doesn't recognise my d.o.b or postcode
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Rogue Scallywag ¯\_(ツ)_/¯ 🚬
(@max_dubious) reported
@O2 and @Virginmedia Have decided to join forces and create the worst customer service experience known to man Can’t log in, can’t speak to anyone In an eternal doom loop of death
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тeeĸѕ
(@teeksthemick) reported
What’s o2’s problem? Changing the 3 month switch up to 11 months??? @O2 are you lot alright? Don’t piss me off, piss poor company
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Carl Davies
(@baxtertwit) reported
Hey @O2, what fresh hell is this with @virginmedia ? Apps not working, airtime plans increasing by £2.50/mth? Way to lose customers...
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Bruce Devlin
(@BruceDevlin) reported
@O2 Nothing short of disgusting service in Edinburgh #stjamesquarter #edinburgh Tyler couldn’t have been more insensitive and unnecessary, as for the sales woman eating jelly beans whilst with a customer and he on Instagram whilst on hold to the illness team on my behalf.