O2 Outage Report in Roby, Knowsley, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Roby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Roby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (46%)
-
Internet (31%)
-
Total Blackout (15%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Roby, Knowsley, England
The most recent O2 outage reports came from the following cities: St Helens, Liverpool, Birkenhead and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Liverpool |
Phone | |
| St Helens |
Internet | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet | |
| Newton-le-Willows |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Roby, England
Latest outage, problems and issue reports in Roby and nearby locations:
-
Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
-
Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
-
Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
-
Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
-
Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
-
Ste Byrne
(@SteByrneLFC) reported
from
Birkenhead, England
How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
-
Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
-
Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
-
Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
-
This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
-
Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
-
Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
-
This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 problem needs resolving today , can you help ?
-
Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
-
KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
-
James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
-
Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
-
Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
-
Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
-
Karen
(@Kazz1010) reported
from
Birkenhead, England
@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
HEN
(@spacecxwbxy) reported
@O2 what’s going on with the network?
-
FinTech Gav
(@GavCrypt0) reported
@O2 can you explain why in 2022 there has STILL been nothing done in Newry Northern Ireland regarding poor data. It’s scandalous the money been paid for nothing
-
Anthony Hastings
(@Batlov1066) reported
@O2 how much is it to get out of this contract? I have a degree in business studies. In business you solve your customers’ problems and they pay you money. In a PT Barnum circus sideshow, customers pay you money and you get zip in return
-
KevyD
(@askthedood) reported
I guess that’s a ‘no’ then @O2 unless you have a support account?
-
JD
(@JD82__) reported
I genuinely thought @O2 were the pits of customer service. @monzo have just asked them to hold their beer.
-
MrDaftEddie
(@MrDaftEddie) reported
@O2 Flick you a DM you say, I did last Saturday, had 3 replies since, Monday 1) do you want help, Tuesday 2) provide us your details and Wednesday 3) bill details, no progress. Is this standard customer service?
-
Dillon 🏳️🌈
(@Delibird444) reported
.@O2 lost a potential customer. Was ready to throw down £1000 cash on a new phone today and they told me they couldn't take me because I haven't been in the country long enough to have credit. They will never see a penny from me. Goodbye.
-
TARAN THOMPSON
(@taranthompson) reported
Anyone on o2 having problems making phone calls?? @O2
-
Jim🔻⚫️ 💙 🇪🇺🏳️🌈
(@JimGilroy) reported
@kohima44terry @O2 That’s terrible. The guy asked for me by my first name when I answered the call. If I’d been quick enough I should have played him by asking “Jim who?” But I just said “I know you”re scammers. Don’t call me again.” And hung up and blocked the number.
-
Selina
(@MissBeautyAdikt) reported
@O2 I have received such appalling service from you! My phone was stolen on Saturday and it has taken you 4 days to activate my sim. Found a good deal with @SkyHelpTeam for iphone 14 pro but you aren't doing anything to keep me as a customer. I'll happily spend my money with Sky.