O2 Outage Report in Roby, Knowsley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Roby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Roby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Roby, Knowsley, England
The most recent O2 outage reports came from the following cities: Upton, Seaforth, St Helens and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Upton |
Total Blackout | |
| Seaforth |
Phone | |
| St Helens |
Internet | |
| Liverpool |
Phone | |
| St Helens |
Internet | |
| Birkenhead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Roby, England
Latest outage, problems and issue reports in Roby and nearby locations:
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bradley
(@bradley_Avery18) reported
from
Liverpool, England
@O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?
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Ben Alexander
(@Ben_Alex_86) reported
from
Roby, England
@O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????
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Jennifer Brown
(@jennika28) reported
from
Maghull, England
@O2 I think you have turned my sim off before a new one has arrived. I need to be able to use this one now. Please fix asap so I can sort my medical issues. I have private messaged you but had no reply
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧
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Baxendale Executive Travel
(@ExecJb) reported
from
Seaforth, England
Hey @O2 currently 33 minutes on hold as an existing customer waiting to find out what your fair usage policy is on an unlimited sim 🤢 #paccodepleasw
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Hayleigh Cross 🌷
(@_hayleighhxo) reported
from
Haydock, England
Spending 30 mins on the phone to @O2 for them to do nothing because they have to wait till the issues are resolved. Is there a number I can call to make a complaint?
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Hannah Vaughan
(@MissHLVaughan) reported
from
Liverpool, England
@O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my
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Matt Henno
(@MattyHenno) reported
from
Appley Bridge, England
@O2 How are customers buying them when there’s no way of accessing your app or your browser version? You’re advertising a service that you’re not providing. Answers please
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ɪᴀɴ ᴘʏᴇ
(@ianpyeiseboe) reported
from
Widnes, England
@michael_battye @O2 They are awful
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
@O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.
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Matt Henno
(@MattyHenno) reported
from
Warrington, England
@O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.
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Nathan Hodson
(@NathanHodson111) reported
from
Birkenhead, England
@O2 @HeyJohnHooker Can you just address the problem instead of asking everyone to private message you…… there clearly a problem with your app since so many are having the issue….
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.
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Jacqualine Kennedy
(@17jkennedy) reported
from
Bryn, England
It’s already been said but @o2 it’s a disgrace - early access to Peter Kay tickets - no chance, now sold out - O2 customers were NEVER getting priority ……
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Jennifer Brown
(@jennika28) reported
from
Maghull, England
Please @O2 can you fix this now
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩
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Paul
(@Paul19RedTitles) reported
from
Liverpool, England
@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
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leejlewis
(@LeeJLewis) reported
from
Liverpool, England
@O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!
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James Danson®
(@james_danson) reported
from
Seaforth, England
@O2 why doesn’t the help chat work on the app??
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grace
(@graceblazys_) reported
from
Bryn, England
@O2 Hi can I have some help please, it’s not allowing me to send you a DM.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Borland
(@colinborland) reported
@O2 I have tried calling you multiple times but your customer service is appalling and unhelpful. o2 records incorrect data against me on credit reference agencies - customers, beware!
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Emma Franco
(@EmmaFra86612544) reported
@O2 Can someone Help me with this please after ten weeks of being ignored what poor customer service !!
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Stephen Pritchard #FBPE
(@blueskies1977) reported
Problems with @O2 In November I needed to change the account my bill comes from so went on the website, entered the username and password I was given. There were no devices or accounts there. I attempted to call them 5 times during November, December, January 1/
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Stevie Weston 🖖🛸🚀 ᐰ👽🐊
(@Stevie__Weston) reported
Hi @O2 I just had what I think was a scam call from 01233 466027 A guy with a very heavy accent started rabbiting on about customers complaining about high Monthly bills. It took me 3 attempts to interrupt him & tell him I was on PAYG, then he just hung up! Hope this is useful
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Mike
(@_mike_pete) reported
@brendanBWFC @EnglandRugby @O2 Doesn't help when you play your best lock at No.6! Why does Jones keep doing this?
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Kissing Consciousness
(@KissConscious) reported
@parchot @EnglandRugby @O2 If the aim is to be better than NZ and SA SIMULTANEOUSLY then picking Nowell at all is futile. He's a good club player, but for some reason the public's obsession with him as some great int'l is misguided. He has no point of diff v the best, nothing top defenses fear & is slow.
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Ashley Givan
(@ashleygivan) reported
@O2 I have been told today that I can’t without buying an additional Bolt and increasing a spend cap and the person that sold it to me told me was wrong and told me incorrect information. I would like to make a complaint. I would not have purchased if I was told the correct info!
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Emma Franco
(@EmmaFra86612544) reported
@O2 Can a manager please call me 10 weeks and getting IGNORED HERE POOR CUSTOMER SERVICE
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AJM
(@adammatshall605) reported
@O2 I have spoken to customer services a number of time and finally got told the refund would be issued within 7 working days. I called yesterday, was told systems were down & they would call me back yesterday. No one called me back. I shouldn’t have to chase
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Paul Jones
(@RHSPaul) reported
@EnglandRugby @O2 Would have rested Itoje to have a look at someone else. Slade is never going to be an International standard 12 so why not give someone else a chance to show? It's an OK squad, not much else to say