O2 outages and service status in Roby, England

Problems in the last 24 hours in Roby, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Roby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Roby, England

The most recent O2 outage reports came from the following cities: Liverpool, St Helens, and Skelmersdale.

City	Problem Type	Report Time
Liverpool	Wi-fi	3 days ago
St Helens	Phone	2 months ago
Skelmersdale	Phone	2 months ago
Liverpool	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Roby, England

Latest outage, problems and issue reports in Roby and nearby locations:

• 
  Hannah Vaughan (@MissHLVaughan) reported 29 seconds ago from Liverpool, England

  @O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my

• 
  James Roberts (@JamesRoberts330) reported 1 minute ago from Liverpool, England

  Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

• 
  Dan 🏳️‍🌈🌹🇪🇺 (@pendo86) reported 5 minutes ago from Prescot, England

  Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.

• 
  Danielle Bailey (@DanielleBaileyx) reported 6 minutes ago from Roby, England

  @O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone

• 
  LISA LEECH (@leech77) reported 7 minutes ago from Formby, England

  @O2 customer service shocking, takes over an hour to speak to someone and chat service is over an hour for a reply too and issues still not resolved after numerous contacts!! Appalling service

• 
  Cara Bartlett (@CaraBarty) reported 7 minutes ago from Liverpool, England

  @O2 it's painful enough holding for 30 mins after being told I was being transferred only to be then cut off by someone shouting down the phone at me. Was going to change my contract but seeing as I'm at the end of my 3 year deal I may consider my options!

• 
  Chris Davies (@Chris14210) reported 12 minutes ago from Seaforth, England

  @O2 please can someone please DM me to discuss some absolutely terrible customer service before i report you to the financial conduct authority for how you have treated me.

• 
  Willis Sweeney (@willissweeney97) reported 13 minutes ago from Liverpool, England

  @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

• 
  Ben Winstanley (@Is_Me_Ben) reported 14 minutes ago from Aspull, England

  @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??

• 
  Ellie♐️ (@elrosevincent) reported 16 minutes ago from Liverpool, England

  Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2

• 
  Fran Edwards (@franlatics27) reported 22 minutes ago from Garswood, England

  @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

• 
  TheBigRedFella (@CarlVanBreemen) reported 34 minutes ago from Seaforth, England

  @O2 can you sort me out my iPhone lead that never arrived as per my order

• 
  Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported 44 minutes ago from Sandymoor, England

  @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

• 
  This is me 🧶 (@Margymoo) reported 47 minutes ago from Birkenhead, England

  @O2 anyone able to help, can’t get through on phone ?

• 
  Scouse Number 1 (@ScouseNumberOne) reported 47 minutes ago from Garston, England

  @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

• 
  Ben Alexander (@Ben_Alex_86) reported 47 minutes ago from Liverpool, England

  @O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!

• 
  Craig Parry (@craigparry85) reported 53 minutes ago from Kirkby, England

  @O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!

• 
  Ian Hawksey (@ShanklyBob77) reported 55 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Patrick Veale (@nuttyhill) reported 56 minutes ago from Warrington, England

  @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

• 
  The Firkin (@thefirkinbar) reported 56 minutes ago from Newton-le-Willows, England

  @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Circfruit (@circuit_k) reported 8 minutes ago

  @willmcgugan @O2 when they have too many customers, they stop caring. not only mobile operators, all of them service providers.

• 
  John Till (@JohnTillUK) reported 11 minutes ago

  @McWhirterAlex @kieran_jsmith I had to leave @o2 after 29 years as the service had just deteriorated so badly. Didn’t want to leave but it just got to the point where it was regularly unusable on my travels. I’m now using a MVNO which uses EE and it’s just so much better for half the price too.

• 
  grace (@itsnotgracelolz) reported 14 minutes ago

  Hi @O2, I am on PAYG and topped up. Why am I getting an error when trying to log in to Priority followed by a text message telling me to top up to continue enjoying Priority? I have money in my balance & I have tried deleting the app and reinstalling it. Please help!

• 
  Steve Eley 🧡🖤💙💛❤ (@SteveEley5) reported 15 minutes ago

  @O2 your customer service is so bad! On my 3rd chat (heading towards 3hrs in total) with you & still nothing rectified. Your agents are clueless.

• 
  COMIC STRIP GAMER (@FangtasiaT) reported 18 minutes ago

  @o2 A company i had a phone #contract with for 16 yrs. Then when it was time to change my contract #loyalty meant nothing. I was offered a worse phone for the same tarrif. I explained I was long term customer doesnt that matter. The guy shrugged his shoulders. I went to a rival

• 
  Zakariya 🇲🇦 (@ZaksWorld_) reported 19 minutes ago

  @aaroncikaya @O2 All telco are terrible

• 
  Emma Hawker (@emma_hawker) reported 21 minutes ago

  @O2 apologies if I misspell the name but I just spoke with someone called Oshama on the 4445 number and she has helped resolved a problem I’ve had for weeks that’s been really frustrating and getting me down, I can’t thank her enough, it’s finally being resolved 🥲🙏🏼

• 
  Mike (@MiKe1983_) reported 27 minutes ago

  @O2 I am trying to pay an outstanding balance, passed security etc and got through to someone who said I couldnt pay the balance as the account wasnt in my name. We have tried online and the app and website both lead us down the same path caught in an authorisation loop.....

• 
  Alistair (@kirbali72) reported 30 minutes ago

  @kokeshimum @O2 I live in Norfolk the signal is terrible here. I use EE and Vodafone (work and own phone) neither are great. Travel in Europe the phone signal is much better !

• 
  Daniel Soho 🦋 (@donliveson) reported 31 minutes ago

  @Apple stupid prices for new iPhones. £760 + and a crazy 3 year contract, @O2 Ifs over never going back into phone contract. Never