O2 Outage Report in Roby, Knowsley, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Roby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Roby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Roby, Knowsley, England
The most recent O2 outage reports came from the following cities: Liverpool, St Helens, Birkenhead, Ellesmere Port, Newton-le-Willows and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
Internet | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet | |
| Newton-le-Willows |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Roby, England
Latest outage, problems and issue reports in Roby and nearby locations:
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Adam Dumbleton
(@adamdumbleton87) reported
from
Liverpool, England
Hoping someone at @O2 can help me I’m trying to access my
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.
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THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Paolo Mac
(@greenbhoy1) reported
from
Prescot, England
Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Damon Howard
(@DamonHoward17) reported
from
Abram, England
@O2 worst customer service in the world! Absolutely useless!
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Michelle Green
(@michelle1993g) reported
from
Birkenhead, England
@O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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Fran Edwards
(@franlatics27) reported
from
Wigan, England
@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
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Clare Louise Mills
(@millswarrior) reported
from
Golborne, England
Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
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Rob T 🏴🏉
(@welshapplefan) reported
from
Sandymoor, England
@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Emma J
(@EmmaJStrong) reported
from
Halewood, England
@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Birkenhead, England
@O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.
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Craig
(@CA_Speaky) reported
from
Wigan, England
@WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Byron
(@ConnorByron2) reported
from
Newton-le-Willows, England
@O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 anyone able to help, can’t get through on phone ?
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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MUNDO
(@Mundo13) reported
@O2 I'm having issues logging into my account on the app and web. I've tried to rest but get an error "account not activated"
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Michael Watson - Voice Coach
(@michaelwatson22) reported
Hey @O2 take this as my complaint for the terrible customer servkce regarding a bill that we are disputing. Havent been able to sort ot for nearly 6 months awful...don't use @GooglePlay you have been awful too. Said yiu refunded but nothing and no help!! Terrible!
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Lee Goodship
(@xenostromo85) reported
@O2 I must say very disappointed with the live chat I just had from a customer service point of view. Because of how the agent came across I did not proceed with my purchase 😡
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WWEDaz
(@WweDaz) reported
@O2 It appears your signal is down till 28th Jan Got to say o2 lately is bad for signal I know 3 people who have gone to EE this week alone as its that bad lately
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Gc1980
(@Gc19802) reported
@SonyElectronics @Android @O2 Android 12 update forced on me has now corrupted my phone with no way to roll the system back. What are you doing to rectify this? I need my phone for work. Don't release updates if they're not fully tested! #android12crashing #sonyxperia1iii #help
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Debbie Pretty
(@DebbiePretty51) reported
@O2 hi there, I got 6 months free Disney plus at Christmas and now it’s been taken away from me CANCELLED with no reason or notice, it was suppose to run out June 2022, I’ve been a customer with you for years, very very disappointing!!
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Dom
(@DomNairobi58) reported
@O2 HMRC access text are not being received. They say it’s an O2 issue not HMRC, how do I resolve this?
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simon keenan
(@simonkeenan007) reported
@O2 your customer service is appalling, its so hard to talk to someone about an upgrade, total disgrace
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Steve Allen
(@StephenRAllen) reported
@O2 I am on PAYG, my number or account is not found, I spoke to customer services, they said account couldn't be found and would sign my up for different one. He took all my details for DD including long card number and security number. He then said it failed and would call back?
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Kiera LM
(@KieraaLouisee1) reported
@O2 fully the worst phone company. They’ve cut me off and now disconnected/deleted my number with no warning and no emails/calls/letters about this. Bank statements state the bill has come out so this can’t be the problem and this is very unacceptable. I’m contactable now!