O2

O2 Outage Report in Roby, Knowsley, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Roby, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Roby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Roby, Knowsley, England 01/20/2026 06:15

January 20: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Roby, Knowsley, England

The most recent O2 outage reports came from the following cities: Upton, Seaforth, St Helens and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomUpton Total Blackout
United KingdomSeaforth Phone
United KingdomSt Helens Internet
United KingdomLiverpool Phone
United KingdomSt Helens Internet
United KingdomBirkenhead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Roby, England

Latest outage, problems and issue reports in Roby and nearby locations:

  • ImTHORNx THORNx (@ImTHORNx) reported from Liverpool, England

    @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

  • CA_Speaky Craig (@CA_Speaky) reported from Wigan, England

    @WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼

  • nuttyhill Patrick Veale (@nuttyhill) reported from Warrington, England

    @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

  • DamonHoward17 Damon Howard (@DamonHoward17) reported from Abram, England

    @O2 worst customer service in the world! Absolutely useless!

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • ConnorByron2 Byron (@ConnorByron2) reported from Newton-le-Willows, England

    @O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get

  • franlatics27 Fran Edwards (@franlatics27) reported from Wigan, England

    @O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works

  • millswarrior Clare Louise Mills (@millswarrior) reported from Golborne, England

    Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

  • welshapplefan Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported from Sandymoor, England

    @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Birkenhead, England

    @O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.

  • greenbhoy1 Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • michelle1993g Michelle Green (@michelle1993g) reported from Birkenhead, England

    @O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.

  • EmmaJStrong Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

  • ecsg1798 E Charles (@ecsg1798) reported from Liverpool, England

    @O2 Hello I've an issue with my account and payment

  • JamesRoberts330 James Alan Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙

  • adamdumbleton87 Adam Dumbleton (@adamdumbleton87) reported from Liverpool, England

    Hoping someone at @O2 can help me I’m trying to access my

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • ChristineAnn63 Christine Doyle (@ChristineAnn63) reported from Liverpool, England

    @O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulSmithJnr Paul Smith (@PaulSmithJnr) reported

    @StephenEvans75 @O2 Just left them after over 10 years. Awful

  • Zimbunnyuk Diana C (@Zimbunnyuk) reported

    @O2 I understand you may be busy but to keep having my calls ended, no online chat available and a lengthy wait on the app messaging service, how am I supposed to get help?

  • AscottEd Ed Ascott (@AscottEd) reported

    Hey @O2 how come I have ordered from you but haven't been able to speak or use the chat function on your website for 2 days? Aren't you a communications business?? Still waiting on product, no update, no way of contacting you. 👎Great customer service, for all the wrong reasons.

  • HogginsUK Steve Owen (@HogginsUK) reported

    @virginmedia @O2 Can perhaps you supercharge your support? C051121669, the second complaint I've raised after the first was closed without ANYONE contacting me, still awaiting a fix to my issue after 4 WEEKS! Spend more time fixing issues than on Twitter!!

  • Rif39950738 Rif (@Rif39950738) reported

    @O2 Really poor that such a large company can't get its act together. Systems have been down for 2 days, so customer services can't access accounts. No pre-recorded message telling people this, so wasted lots of time on phone only to be told systems down. Makes me want to leave.

  • PaulEVernon Paul Vernon (@PaulEVernon) reported

    @O2 hi, my girlfriend had a fraud problem yesterday where someone accessed her account & ordered a phone for themselves - that's been sorted by O2 but I wasn't sure whether it needed to be reported to the police or that's something your security team does?

  • ashthedon ashley white (@ashthedon) reported

    @O2 So just been cut off. That’s 1 hour will never get back. Such poor service. Do I have to call again?? The info I need is not on line hence why I called.

  • doders09 George Smith (@doders09) reported

    @O2 Hello O2, lastnight I was in the process of completing my upgrade with the chromebook deal, while trying to confirm the upgrade the site froze, tried to refresh only to find you decided to take the site down (with time left on deal) to update for black Friday, not helpful!!

  • chrsfrwll Chris Farwell (@chrsfrwll) reported

    Fed up with @o2 business mobile and called time on contract. Retention tried to sweeten me with price drop of more than 50%. Nice thought but not going to pay anything for bad service.

  • staceyhillx Staceyhillx (@staceyhillx) reported

    I wanna change my phone network @O2 I'm in the middle of my town but Still no Internet connection irs took me ages just to send this