O2 Outage Report in Neston, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Liverpool |
Internet | |
| Upton |
Total Blackout | |
| Chester |
Phone | |
| Liverpool |
Phone | |
| Birkenhead |
Internet |
Community Discussion
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O2 Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Ana Slimming World
(@Anamantovani) reported
from
Saltney, Wales
@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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J E S S
(@jess_hornee) reported
from
Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Paul Newton
(@Paul_Newton37) reported
from
Birkenhead, England
@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
I hope that now I’ve escalated my issue with @o2 they will be more reasonable
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
@o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider
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Paul Beacon
(@PaulBeacon0) reported
from
Roby, England
I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@caville @O2 It was working this morning then come 12 it’s down.
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Kalvin King
(@itskalvinking) reported
from
Liverpool, England
Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂
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Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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Anthony Seed
(@AnthonySeed5) reported
from
Liverpool, England
@LeeCruickshank9 @O2 Full signal at Walton 😎
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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David Brindle
(@dbrindle92) reported
from
Liverpool, England
@AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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kakarot
(@kakarotx92) reported
@O2 you and virgin were made for each other. Absolute dogshit service and customer service. Truly awful. Never gping nesr o2 ever again. The pain to ring and try and get through.
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SCOTT MILLER
(@RealityGuru__) reported
@O2 Just called 202, jumped through the hoops and was told the lines are now closed?? Closed at 16.28pm??? What the f*ck is going on, took me 2 hours to finally get my new sim activated and I want to port my number over, what a **** show.
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El
(@moomoo92042397) reported
@BBCWatchdog please please can you help my dad a cancer patient is having an absolute nightmare with @O2 Sending debt recovery letters for a contract he never had despite saying it was cancelled twice once again hes got a threatening letter and they wont help #badcustomerservice
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Leon Carter
(@LeonCarter2023) reported
@O2 Hey 02 why have the Indian call centre bricked my sim card leaving it in emergency calls only state when all I wanted to do is reject April's price increase and serve 30 days notice on both phones on my account I am disabled and need to stay contactable to my wife and carer
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Euan McAleece
(@macohibs) reported
@virginmedia @O2 I've finally got through to someone at O2. Trying to stop O2 and Virgin harrasment of my elderly mother over a dodgy add on to a broadband contract of an unwanted and never received O2 sim bundled in to the contract sneakily
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Solear Gaming and Game Making
(@bkp_sgng) reported
I need to change telephone companies too.. @O2 #o2 is a #**** as well.. Another mail today about price incease without any cause or change in usage, which is literally nothing.. I have maybe 1 short phonecall in every 3-4 months, I have this as a backup internet.. 21 GBP/mo
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DJ Trademark
(@DJTrademark_UK) reported
@o2 it’s 2025 and you still can’t get 5G (or even 4G), in Norfolk. Waste of time letting you know where as apparently “we have no issues in that area”. Lmao. EE is calling. .#O2 #shitsignal
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Kuldeep Wadhwa
(@ammaskuldeep) reported
Moved to @O2 thinking it would be a good network, but its rubb*sh. Calls get disconnected for no reason. #O2 #badNetwork
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Tasha Simmonds
(@tasha_simmonds) reported
@O2 Once again O2 costumer support is a joke it’s been over an hour and still no help
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Tim Morriss
(@TimMorriss4) reported
@O2 your customer service is shocking. No signal for my elderly mother who uses the phone as a lifeline. Your suggestion is for her to call, but there is no signal, or use an app. At 91!!!!