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O2 outages and service status in Neston, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Neston, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Neston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Neston, England

The most recent O2 outage reports came from the following cities: Liverpool.

CityProblem TypeReport Time
Liverpool Wi-fi 12 days ago
Liverpool Phone 3 months ago

Community Discussion

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O2 Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • elrosevincent
    Ellie♐️ (@elrosevincent) reported from Liverpool, England

    Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2

  • MatthewTraynor
    Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    @O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • Kez_Harston
    Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • KellieW88
    Kellie Walters (@KellieW88) reported from Liverpool, England

    @O2 no service again 🙄🙄🙄🙄 shittest network

  • bradley_Avery18
    bradley (@bradley_Avery18) reported from Liverpool, England

    @O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

  • LucySharpPR
    Lucy Sharp (@LucySharpPR) reported from Eccleston, England

    @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

  • ImTHORNx
    THORNx (@ImTHORNx) reported from Liverpool, England

    @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

  • Kez_Harston
    Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?

  • NickToye
    Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • JanRose61920860
    Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • LiverpoolNat1
    N Nicholas (@LiverpoolNat1) reported from Liverpool, England

    @O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇

  • PaulBeacon0
    Paul Beacon (@PaulBeacon0) reported from Roby, England

    I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE

  • Ben_Alex_86
    Ben Alexander (@Ben_Alex_86) reported from Liverpool, England

    @O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!

  • shanecooke
    shane cooke (@shanecooke) reported from Mostyn, Wales

    I hope that now I’ve escalated my issue with @o2 they will be more reasonable

  • pendo86
    Dan 🏳️‍🌈🌹🇪🇺 (@pendo86) reported from Prescot, England

    Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.

  • Margymoo
    This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 any help out there ? #badcustomerservice

  • Solsticebaby
    KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Dezrezchez
    Cheryl Irving (@Dezrezchez) reported

    @O2 I am receiving updates already, however, I’ve just had my bill and because I have to switch my WiFi off to view it, I can’t because I have no signal. This has been ongoing for over a week now. It would be nice to have solutions not excuses!

  • Jackwoods2020
    Jack Woods (@Jackwoods2020) reported

    @O2 No phone signal and can’t spell send This is what I’m dealing with 🙄

  • donnyhendry82
    Neil Hendry (@donnyhendry82) reported

    @o2 why do you reduce mobile jnternet signall all the time, one mjnute youve got internet workjng properly and then with samme full 5g signal it stops working why am i oaying you for a service that i djnt get

  • NeilLilly
    Neil Lilly (@NeilLilly) reported

    @O2 No signal at all in Aberdaron. No signal in Porthmadog and no signal in Beddgelert. What am I paying for with this rubbish service?

  • sulzer1974
    Craig Sullivan (@sulzer1974) reported

    @nancy_britcher @O2 Definitely not fixed its struggling to get any signal in stannington sheffield

  • livscloud
    leoni ౨ৎ (@livscloud) reported

    in honour of ariana’s london shows starting can we talk about how @O2 encourages overnight camping by making the priority queue only the first 100 people? it’s advertised as “skip the queues” yet you’re encouraging camping with this stupid rule. shame on you

  • MarkonDialysis
    Marky_Gee_Music (@MarkonDialysis) reported

    @SteveJoyce14 @O2 @TheGillsFC I’m on Sky (and previously Vodafone) and never get coverage in Priestfield once more than a few thousand are in there.

  • BenthamDeborah
    Deborah Bentham 🏳️‍⚧️🏳️‍🌈 (@BenthamDeborah) reported

    @ThePaulRawlings @TakeThatClouds @O2 It’s a pain in the a*se, but it stops an identity thief from gaining access to services that require a OTP. I worked in customer service for a mobile phone company & the number of people who has their email, & therefore multiple online accounts, hacked was staggering.

  • Dholderd
    Daniel Holder 👋🏺 (@Dholderd) reported

    @O2 my signal lately and Internet on my phone seems to be really poor and slow the last few weeks!!

  • GrumpyoldDavid
    David Hughes (@GrumpyoldDavid) reported

    Hey @O2. Can you tell me when the mast in Lancaster will be fixed? Its been over a year since it went down