O2

O2 Outage Report in Neston, Cheshire West and Chester, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Neston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Neston, Cheshire West and Chester, England 01/18/2026 23:50

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent O2 outage reports came from the following cities: Upton, Chester and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomUpton Total Blackout
United KingdomChester Phone
United KingdomLiverpool Phone
United KingdomBirkenhead Internet
United KingdomEllesmere Port Internet
United KingdomLiverpool Phone

Community Discussion

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O2 Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼

  • JamesRoberts330 James Alan Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2

  • JanRose61920860 Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • modtl11 Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • michelle1993g Michelle Green (@michelle1993g) reported from Birkenhead, England

    @O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.

  • adamdumbleton87 Adam Dumbleton (@adamdumbleton87) reported from Liverpool, England

    Hoping someone at @O2 can help me I’m trying to access my

  • ImTHORNx THORNx (@ImTHORNx) reported from Liverpool, England

    @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

  • LeeJLewis leejlewis (@LeeJLewis) reported from Liverpool, England

    @O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!

  • ChristineAnn63 Christine Doyle (@ChristineAnn63) reported from Liverpool, England

    @O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Birkenhead, England

    @O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • ecsg1798 E Charles (@ecsg1798) reported from Liverpool, England

    @O2 Hello I've an issue with my account and payment

  • EmmaJStrong Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • greenbhoy1 Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_Stevo87 Stevo (@Mr_Stevo87) reported

    @O2 How can you sell out when no-one could get on your awful app? Oh that's right, all been bought by touts using bot accounts. Some being sold for £1400.

  • mackaroo3 rachel mackenzie (@mackaroo3) reported

    @O2 Absolutely shocking, why have a priority service if you’re not giving priority to the members??? Absolute shambles, tickets should not be allowed to be resold as genuine people who want tickets can’t get them coz of greedy wa**ers. Sort this mess out

  • Frenchie512 Anna Dene (@Frenchie512) reported

    @O2 I joined O2 from Vodafone 2 weeks ago, the Priority app was one of the reasons. Should’ve stayed with Vodafone, better signal and the first time I want to use Priority it’s down ALL DAY! Then to say you’ve sold all the tickets, disgusting. O2 you really need to up your game 🤬

  • mrsroyal_teach Katy Royal (@mrsroyal_teach) reported

    @O2 what an absolute sh*tshow this service was today.

  • joegibney15 Joe Gibney (@joegibney15) reported

    @O2 Deletes App. Go away and fix it, and think about how many people's time you've wasted today.

  • H0rr0r1c0n Andy (@H0rr0r1c0n) reported

    @katie_louise_b @O2 Same here! Always been with o2, always been loyal and never changed! Now I struggle to get 4g signal most of the time and now this! Contract up in January, so shall be moving over to EE as seems there Tyne most reliable network nowadays

  • carolredfern1 carol redfern (@carolredfern1) reported

    @BandanaSavos @O2 £921 for a ticket that's really less than £50 and its as far away from the stage as is possible. It's unbelievable. Really hope nobody buys anything from Viagogo. That site should be shut down.

  • DMcGwinn Daniel McGwinn (@DMcGwinn) reported

    @O2 Got on the app and website a sum total of zero times. Please fix for Greggs tomorrow and learn lessons!

  • njm198327 Neill Mann (@njm198327) reported

    @O2 Utter bollocks! Site was down all day. Shambles 😡

  • neily114 Neily (@neily114) reported

    @O2 **** off with your good luck!! Not once in the last 9 hours did you shite site work. Go **** yourself O2