O2

O2 Outage Report in Neston, Cheshire West and Chester, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Neston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Neston, Cheshire West and Chester, England 12/21/2024 11:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent O2 outage reports came from the following cities: Liverpool, Upton, Ruthin, Hawarden, Birkenhead, Queensferry and Buckley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomUpton Phone
United KingdomRuthin Phone
United KingdomRuthin Phone
United KingdomRuthin Phone
United KingdomHawarden Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • goalie310 Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England

    @MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help

  • lindseyjthom Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • SteByrneLFC Ste Byrne (@SteByrneLFC) reported from Birkenhead, England

    How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • antdonn_007 AntDonn (@antdonn_007) reported from Deysbrook, England

    @O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • Kazz1010 Karen (@Kazz1010) reported from Birkenhead, England

    @O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP

  • Jamie_McGaghey Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

  • shanklyshop Official Shankly Merchandise (@shanklyshop) reported from Liverpool, England

    @O2 I’m having more issues with this network, possibly the worst network I have ever been on

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 problem needs resolving today , can you help ?

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • gemento87 Gemma Maclean (@gemento87) reported

    @virginmedia @O2 What is wrong with this company!!! I just uograded my internet to a faster speed because i was finding what i had far too slow and needed a booster because my tiny 2 bedroom flat cant be covered by your hub 3 apprently and tonight my internet cut off entirely (cont in comment..)

  • bronk_21 Marc Burton (@bronk_21) reported

    @virginmedia @O2 Hi what’s the deal with broadband at the moment? It’s been off all day and still not working 😟😒

  • SolentSurfer Tony (@SolentSurfer) reported

    @O2 Hi, I am now on the Virgin/O2 joint venture but while the O2 SIM is working for calls and texts and texts from O2 also say 'You SIM is activated', I can't sign in on MyO2 as it keeps saying 'SIM not activated'. How do I sort this out? Thanks

  • metadesigners metadesigners (@metadesigners) reported

    @philosophybites Reminds me of when eco-designers created a network called ‘O2’, back in the 1980’s. We went to Danish Parliament to launch. I guess Money Talks @O2

  • richiechuff Richie Knight (@richiechuff) reported

    @virginmedia Yes I’ll raise a complaint as this service is obviously useless if you can’t support your customers might as well call yourselves #customeridontcare vile service! Why would @O2 partner with such incompetence

  • iTz_Bradderz Bradley Selves (@iTz_Bradderz) reported

    @O2 Yeah it says it's fine but it's not, got accounts from at least 10-15 people that there's an issue!

  • Jenny_itpr Jenny Williams (@Jenny_itpr) reported

    Your customer service rep wasn’t sorry @O2 when I was asking for help! Another large company with poor customer service.

  • followthehelen Helen Varley (@followthehelen) reported

    @filmAlive @O2 @secretcinema I’m having this issue as well, if you click tickets it’s says they go on sale tomorrow and won’t let you purchase.

  • GlitterMagpie_ Lisa 🐱 (@GlitterMagpie_) reported

    @O2 @virginmedia Ah thankyou. I'm already embroiled in a lengthy chat via the app so will spare you. But I have asked what the process is for escalating a complaint and had no response so that would be helpful if you could point me in the right direction

  • Jenny_itpr Jenny Williams (@Jenny_itpr) reported

    Thanks @O2 Appalling customer service when I called to try to rectify roaming issues, just what you need from your provider whilst abroad. Currently out of contract so will be switching provider once back in the UK, shame as been a loyal customer for a very long time now…