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O2

O2 Outage Report in Neston, Cheshire West and Chester, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Neston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Neston, England

The most recent O2 outage reports came from the following cities: Liverpool.

CityProblem TypeReport Time
Liverpool E-mail 23 days ago
Liverpool Internet 2 months ago
Upton Total Blackout 3 months ago
Chester Phone 3 months ago
Liverpool Phone 4 months ago
Birkenhead Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • Lauz_efc
    lauz efc (@Lauz_efc) reported from Liverpool, England

    @caville @O2 It was working this morning then come 12 it’s down.

  • shanecooke
    shane cooke (@shanecooke) reported from Mostyn, Wales

    Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal

  • GadgetMaze
    Meirion Thomas (@GadgetMaze) reported from Shotton, Wales

    @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

  • PaulBeacon0
    Paul Beacon (@PaulBeacon0) reported from Roby, England

    I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE

  • milonoblet
    Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • Hel3110
    Helen Smith (@Hel3110) reported from Birkenhead, England

    @O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟

  • Anamantovani
    Ana Slimming World (@Anamantovani) reported from Saltney, Wales

    @O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭

  • Kev_Edwards
    Kev (@Kev_Edwards) reported from Liverpool, England

    @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

  • jess_hornee
    J E S S (@jess_hornee) reported from Bagillt, Wales

    O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

  • KellieW88
    Kellie Walters (@KellieW88) reported from Liverpool, England

    @O2 no service again 🙄🙄🙄🙄 shittest network

  • Hel3110
    Helen Smith (@Hel3110) reported from Birkenhead, England

    @O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟

  • NickToye
    Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • shanecooke
    shane cooke (@shanecooke) reported from Mostyn, Wales

    @o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider

  • AnthonySeed5
    Anthony Seed (@AnthonySeed5) reported from Liverpool, England

    @LeeCruickshank9 @O2 Full signal at Walton 😎

  • PaulBeacon0
    Paul Beacon (@PaulBeacon0) reported from Liverpool, England

    @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

  • LucySharpPR
    Lucy Sharp (@LucySharpPR) reported from Eccleston, England

    @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

  • SteBurke44
    Ste Burke (@SteBurke44) reported from Liverpool, England

    @xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂

  • Paul_Newton37
    Paul Newton (@Paul_Newton37) reported from Birkenhead, England

    @O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2

  • shanecooke
    shane cooke (@shanecooke) reported from Mostyn, Wales

    I hope that now I’ve escalated my issue with @o2 they will be more reasonable

  • itskalvinking
    Kalvin King (@itskalvinking) reported from Liverpool, England

    Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Sanchez98765234
    Laurie Murphy (@Sanchez98765234) reported

    @O2 So many steps to get logged in = multiple chances of failure! All you’ve sent me is the bloody fraud warning, never the second message with my actual code. Useless

  • karaambrose1996
    Kara Ambrose (@karaambrose1996) reported

    @O2 what an absolute **** show. I just want to buy some @peterkay_co_uk tickets as Christmas presents and you STILL haven’t fixed the app?!!! What kind of a ‘priority’ is that? Absolute sham. #O2Priority #peterkay

  • ninachesworth
    Nina Chesworth (@ninachesworth) reported

    @O2 Poor show O2. I have been trying to access Priority for 3 hours now. I have managed to switch to EE in the meantime, for many reasons (no network coverage etc) but this was the final push I needed. If a communication company can't get this right, it says it all.

  • Charlot79074531
    Charlotte Barton (@Charlot79074531) reported

    @O2 Yeah people are avoiding the 02 app/site altogether and finding links straight to access tickets for £50-71 . Never mind

  • Jmeister33
    Jon (@Jmeister33) reported

    @O2 Well this just isn't true is it? Apps been frozen since 9am. I don't believe 'lots of priority tickets have been sold'. How can that be? Even the virgin media login directs you to the O2 priority site or app

  • ninachesworth
    Nina Chesworth (@ninachesworth) reported

    @O2 Poor show O2. I have been trying to access Priority for 3 hours now. I have managed to switch to EE in the meantime, for many reasons (no network coverage etc) but this was the final push I needed. If a commincation company can't get this right, it says it all.

  • _lauratweets
    Laura 🌷 (@_lauratweets) reported

    @O2 massively disappointed with you. Talk about a **** show with the Peter Kay sales!

  • H0rr0r1c0n
    Andy (@H0rr0r1c0n) reported

    @soph_whitby @O2 Same here! I get it must be getting hammered with people trying but no update to wether it’s going to just fix itself or try another day🤷🏻

  • shanio1983
    shane kelly (@shanio1983) reported

    @O2 Absolutely fuming been waiting for ages and now systems,apps, websites all gone to ****. Sort yourselves out. Or hire a decent IT team

  • xCharSeamanx
    🌺✨ Charlotte ✨🌺 (@xCharSeamanx) reported

    Getting bored now trying to get tickets for @peterkay_co_uk @O2 @virginmedia been trying since 9.30am when the waiting room opened. Terrible service from you guys, you’d think as internet companies you’d have been prepared for the amount of traffic you’d receive