O2 Outage Report in Neston, Cheshire West and Chester, England

Problems in the last 24 hours in Neston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (31%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Neston, England

The most recent O2 outage reports came from the following cities: Liverpool.

City	Problem Type	Report Time
Liverpool	E-mail	20 days ago
Liverpool	Internet	2 months ago
Upton	Total Blackout	3 months ago
Chester	Phone	3 months ago
Liverpool	Phone	4 months ago
Birkenhead	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

• 
  Glen Owen (@glenaowen) reported 23 seconds ago from Chester, England

  99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

• 
  Matthew Jarrold (@mrmrjarrold) reported 38 seconds ago from Liverpool, England

  @O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.

• 
  Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported 5 minutes ago from Birkenhead, England

  @O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.

• 
  Adam Dumbleton (@adamdumbleton87) reported 7 minutes ago from Liverpool, England

  Hoping someone at @O2 can help me I’m trying to access my

• 
  E Charles (@ecsg1798) reported 13 minutes ago from Liverpool, England

  @O2 Hello I've an issue with my account and payment

• 
  Matthew Traynor (@MatthewTraynor) reported 16 minutes ago from Liverpool, England

  @O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.

• 
  Tom Jones (@tomjoneschester) reported 18 minutes ago from Saltney, Wales

  @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

• 
  Christine Doyle (@ChristineAnn63) reported 20 minutes ago from Liverpool, England

  @O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?

• 
  James Alan Roberts (@JamesRoberts330) reported 20 minutes ago from Liverpool, England

  Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙

• 
  Jan Rose (@JanRose61920860) reported 20 minutes ago from Christleton, England

  @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

• 
  Jon H (@jonh64) reported 20 minutes ago from Garston, England

  @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

• 
  Madhav (@Madhavchoubey) reported 23 minutes ago from Liverpool, England

  @O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help

• 
  THORNx (@ImTHORNx) reported 24 minutes ago from Liverpool, England

  @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

• 
  leejlewis (@LeeJLewis) reported 25 minutes ago from Liverpool, England

  @O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!

• 
  Emma J (@EmmaJStrong) reported 27 minutes ago from Halewood, England

  @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

• 
  Nikk McIntyre (@Cestrian_xbl) reported 27 minutes ago from Chester, England

  @O2 Since the merger the O2 signal has been shocking.

• 
  Rhiannon (@formularhi) reported 28 minutes ago from Holywell, Wales

  @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

• 
  Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported 31 minutes ago from Connah's Quay, Wales

  @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

• 
  Paolo Mac (@greenbhoy1) reported 32 minutes ago from Prescot, England

  Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

• 
  Madhav (@Madhavchoubey) reported 58 minutes ago from Liverpool, England

  @O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jessica Shurson (@JessicaShurson) reported 5 minutes ago

  Partner and I go to @O2 today to get new sim plans. Credit check is denied because we have “reached our account limit with O2”. We have never had accounts with O2 and customer service can’t help us (or find these “previous accounts”). Has anyone else ever had this happen?

• 
  rich (@rich93757895) reported 5 minutes ago

  @O2 not very good customer service.

• 
  Robin Wilson (@robinwilson16) reported 10 minutes ago

  @O2 My Samsung Galaxy Fold was sent for warranty repair on Sat 6th August and over 2 months later, 6 hours on the phone to O2 and 2.5 hours in the O2 shop I do not have the refund I was promised or a replacement device. Is anyone able to help please?

• 
  Rors ⚽️🏋🏽🏃🏽 ⭐️⭐️ (@RoryWestSix) reported 11 minutes ago

  Nothing worse than being on hold for 23 minutes to @O2 and then soon as it dials for someone to answer they hang up. All I wanted was to upgrade FFS cba now

• 
  i'm bizl (@bizl) reported 12 minutes ago

  @o2 @O2Careers Thembi 1394042515 CapeTown call center is the only 1 who seems to understand what to do after just under 4 weeks of fail!!!🫣

• 
  curious_mind__ (@curious_mind__) reported 13 minutes ago

  @O2 Hi, Is there any delay with delivering free PAYG sim? I ordered twice but never received it!

• 
  Stuart Taylor - TITANTAYL0R (@TITANTAYL0R) reported 13 minutes ago

  @O2 for the past few weeks, maybe even months your signal in all the Bolton areas have been shocking, supposed to get 5G, I’m lucky to get 4G, please sort it out as your network isn’t fit for purpose

• 
  Robert Baldwin (@r_s_baldwin) reported 17 minutes ago

  @O2 I have just got an O2 Pay&Go SIM but I cannot activate it. I get “no service”. When I try to create an O2 account then I need to enter a code sent to my number but I cannot receive it. Could you please help?

• 
  pUmPkin sPiCeD biTchb0y🎃 (@DigiFantastic) reported 18 minutes ago

  I'm in Lansing!!! only WiFi no network yet, probably need a roaming bar lifted or something, will get onto @O2 asap scary looool but just bag collect and taxi ride to go then i can make my hotel nest for the week... and then tomorrow the reason I came... FREE BREAKFAST :3

• 
  Hilary (@hilary1951) reported 20 minutes ago

  @O2 please help me I am unable to receive mobile call.