O2

O2 Outage Report in Neston, Cheshire West and Chester, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Neston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Neston, Cheshire West and Chester, England 03/01/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent O2 outage reports came from the following cities: Liverpool, Upton and Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomUpton Total Blackout
United KingdomChester Phone
United KingdomLiverpool Phone
United KingdomBirkenhead Internet
United KingdomEllesmere Port Internet

Community Discussion

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O2 Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • JakeMoyles1 Jake ✌️ (@JakeMoyles1) reported from Liverpool, England

    Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼

  • Jamie_McGaghey Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 have confirmed issues since 12:09 #o2down

  • Ffilly95 Ffi Davies (@Ffilly95) reported from Liverpool, England

    @O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 is there any issues with the network in Liverpool

  • MrsFoot44 Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

  • shanklyshop Official Shankly Merchandise (@shanklyshop) reported from Liverpool, England

    @O2 I’m having more issues with this network, possibly the worst network I have ever been on

  • RichtMUFC99 Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England

    @Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.

  • AgentLittleP Paul P (@AgentLittleP) reported from Liverpool, England

    Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @O2 **** off not with O2

  • pendo86 Dan 🏳️‍🌈🌹🇪🇺 (@pendo86) reported from Prescot, England

    Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.

  • sandracw66 Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • ItsVickyBee Vicky Bee (@ItsVickyBee) reported from Liverpool, England

    @O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!

  • goalie310 Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England

    @MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help

  • KarenWhiteFood Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help

  • Smith_Chris3003 Christopher smith 🏃🏻‍♂️🏃🏻‍♂️ (@Smith_Chris3003) reported from Eccleston, England

    If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ajt1971 Amanda (@ajt1971) reported

    @O2 Still issues when do you expect this to be resolved?

  • ralphs_adrian Adrian Ralphs (@ralphs_adrian) reported

    So as a loyal customer of @o2 for 10years plus tickets for the cancelled show of @peterkay_co_uk I cannot get any tickets on priority as o2 (a tech company!) cannot cope with unprecedented demand !!!!!! Shambles and a disgrace,touts can get them and resell them circa £550!

  • Fluffy_Woo Woo (@Fluffy_Woo) reported

    @O2 Still can’t access anything what a waste of time being an O2 customer, priority my arse!

  • nathowson Nat godrich (@nathowson) reported

    @O2 Sat for hours can’t get on the App or online! Never been more pleased for my contract being up #newprovider thanks for nothing O2 loyalty means nothing to you!!!!

  • RichieMorrice Richie Morrice (@RichieMorrice) reported

    @O2 complete failure of a company today. Letting customers down badly and not even bothered.

  • JohnGib49909576 John Gibson (@JohnGib49909576) reported

    @Josh_Deegan @O2 Dont talk shite Josh they cant install broadband never mind support it, this is way out of their league , minnows in a big pond

  • DavidHa57439002 Dave_6018 (@DavidHa57439002) reported

    Well all @O2 customer bet you wish you had signed up with @ThreeUK , at least you can go through @Ticketmaster with three for #peterkay tickets, the #o2 priority app/website has been Down since 9am, even I would consider going back to three if I could get two tickets

  • james_jevons James Jevons (@james_jevons) reported

    @O2 I've never been in such a poorly handled ticket system in all my life. O2 the fact you've let so many bots pick up tickets is ridiculous! You should be ashamed!

  • fmorton71 Fiona Morton (@fmorton71) reported

    @O2 App just won't work, very disappointed and don't think with my rubbish signal I'll be renewing with @O2 again.

  • SlummyMummy40 Jo Woodbridge 🌈 (@SlummyMummy40) reported

    @O2 It’s beyond the joke! I’ve been trying since 9:15 and no luck at all! Shameful how you’ve let your o2 customers down! 😡🤬 #noprioritywhatsoever #peterkay