O2 outages and service status in Neston, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Neston, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Neston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 3: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Neston, England
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Phone | 2 months ago |
|
Liverpool
|
4 months ago |
Community Discussion
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O2 Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Ana Slimming World (@Anamantovani) reported from Saltney, Wales@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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Dr. maria skinner (@SkinnerMaria) reported from Chester, England@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Ffi Davies (@Ffilly95) reported from Liverpool, England@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
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Gary (@GaryLiverpool) reported from Liverpool, England@O2 have confirmed issues since 12:09 #o2down
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Margaret Condron (@CondronMargaret) reported from Liverpool, England@O2 my direct debits came out a week later than it should have for some reason and I still owe for 1 of them. I keep trying to pay and its saying there's an issue with my payment and there shouldn't be.
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@O2 problem needs resolving today , can you help ?
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Madhav (@Madhavchoubey) reported from Liverpool, England@O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2
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Ellie♐️ (@elrosevincent) reported from Liverpool, EnglandTrying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Madhav (@Madhavchoubey) reported from Liverpool, England@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help
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Hannah Vaughan (@MissHLVaughan) reported from Liverpool, England@O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my
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Rachel Connolly ☮ (@rachelconno) reported from Liverpool, England@p_dundas @DixonsCarphone @BBCWatchdog @CPWTweets @O2 were still waiting for £160 they have owed us since November , as part of a "trade in" deal , on the phone every other day getting nowhere, they admitted they owe us but the refund never gets done , their customer service is horrendous #carphonewarehouse @CPWTweets
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Karen White (@KarenWhiteFood) reported from Chester, England1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Ste Burke (@SteBurke44) reported from Liverpool, England@O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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lauz efc (@Lauz_efc) reported from Liverpool, England@caville @O2 It was working this morning then come 12 it’s down.
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Michelle Green (@michelle1993g) reported from Birkenhead, England@O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.
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Karen (@Kazz1010) reported from Birkenhead, England@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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Tom Jones (@tomjoneschester) reported from Saltney, Wales@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Shane Pinnington (@ShanePinnington) reported from Chester, England@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gerry D (@gdennigan) reported@TomTugendhat @O2 @EE You’ve obviously never tried to work on the TGV from Paris to Nancy or the Deutsche-Bahn equivalent from Paris to Frankfurt?
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John Kirby (@csljohnkirby) reported@O2 are the worst communication in Europe without question, every month I waste hours on the phone to them, and they LIE
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Sideways Tree (@EX23LCL) reported@TomTugendhat @O2 @EE Wow it’s almost like the number of people using the network has increased dramatically but the infrastructure isn’t being built to keep up?
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hanmark (@hanmark) reported@TomTugendhat @O2 @EE Tom doesn't use bike lanes or crossings so nobody else should be able to. Tom likes to show off that he lives in a more expensive area than you but thinks your tax should solve his connectivity problems. Tom hasn't heard of broadband or WiFi. Don't be like Tom.
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Danni🍕 (@Dbella91) reported@O2 hello I’ve moved over to 02 but my phone numbers not fully updated via the PAC still sending messages through the O2 number I got given ? Any chance can help? Thanks
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Mark Beardmore (@Beardmore8Mark) reported@TomTugendhat @O2 @EE Very easy solution - make the companies offer roaming to their customers when their service is poor- no infrastructure required, just a flick of a switch! Gives UK customers the same service as uk visitors much in the same way when we go overseas #roaming4all
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Ryan Walsh (@Walsh44Ryan) reported@O2 Ive been a victim of fraud that taken you 8 months to fix. Ive tried to cancel my contract multiple times to which im told im atill in a contract (this was signed by fraudster!). You have blocked my account. Ive tried to ring multiple times to no avail as I am abroad
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MB (@markbishopuk) reported@TomTugendhat @O2 Root cause is captured regulation. Your party had 14 years to fix it
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G 🇨🇾💙 💜 (@Georgieporgy69) reported@O2 hi I want to make a complaint for my daughter which has not been dealt with for over 4 months and I am still waiting for a call back . Appalling
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Kevin Thomas FINSTR 🏴 🇪🇺 🇺🇦 (@kevinxt) reported@TomTugendhat @O2 We also found that O2 were concentrating 5G in City/Built Up areas. That was 2 years ago, not sure if the roll out is still on going. If you are using mobile at home you can link to your router for a better service. All the best with it 👌