O2 Outage Report in Neston, Cheshire West and Chester, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (49%)
-
Internet (31%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Upton and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Upton |
Total Blackout | |
| Chester |
Phone | |
| Liverpool |
Phone | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
-
Paul Beacon
(@PaulBeacon0) reported
from
Roby, England
I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
-
Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
-
Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
-
Sir Richard Richard 🇪🇺
(@RichtMUFC99) reported
from
Prescot, England
@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
-
Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
-
Christopher smith 🏃🏻♂️🏃🏻♂️
(@Smith_Chris3003) reported
from
Eccleston, England
If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2
-
KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
-
KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
-
Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
-
Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
-
Ffi Davies
(@Ffilly95) reported
from
Liverpool, England
@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
-
Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
-
Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
-
Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
-
lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
-
Paul Newton
(@Paul_Newton37) reported
from
Birkenhead, England
@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
-
Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
-
Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
-
Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
-
Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Hudson
(@prhudson) reported
@O2 hi O2, please help, why do I keep getting booted from 5g onto HSPDA when downloading using my 'unlimited' data contract? I never had this problem when I was on 3 network and I'm not getting what I paid for? How do I complain please?
-
Joanne
(@joanne_l_t) reported
@O2 you need to address the issue, thousands of people online moaning the past few days that they have no signal..on twitter, Facebook etc.. generic reply about try these tips..but it’s clearly a bigger issue that you don’t want to admit! Half the country seems to be affected!
-
Richard
(@rseargent) reported
@O2 account not activated error message. How do I fix this? Don’t reset my password - already done this and it didn’t work
-
Natalie Wright
(@Natalie91817695) reported
@O2 hi, I've become an o2 customer through my virgin media account, and someone has not put my email in correctly so my username to sign in isn't correct. Can you help? Thanks x
-
Greg Chew
(@GC_QPQ) reported
@EnglandRugby @henry_arundell @O2 His sprinting technique is very poor, bad body lines, inefficient movements. How fast would he be with proper sprint training like May has done to invest in himself?
-
Jenny From the Block
(@TheRealFatJenny) reported
When @O2 leave you stranded with no internet connection after a week of complaining to them that there’s something wrong with your network. I’m cancelling my direct debit and not paying my bill until they fix it. I’m not the only 1 and it’s dangerous. #o2 #myo2
-
george critchley
(@georgepma1) reported
@O2 Day 11 of a new phone/contract with @O2 - the phone STILL doesn't work- not able to receive calls or texts... ...you know...the basics!!!!! No emails, as promised, from your 'escalating' team. Burnley @O2 - here I come, tomorrow Tyler!!!! Again .....
-
Joanne
(@joanne_l_t) reported
@DawnBurke_40 @O2 It’s the same across the country! Days of emergency calls only but they’re not addressing it….
-
Kelly
(@SCPgirl) reported
@O2 holiday extras priority offer doesn’t seem to be working for hotel parking…’error 404 page not found’. Can you help?
-
Dannyp#23
(@23_dannyp) reported
from
Lea Town, England
@o2 network is non existent in the Clifton village area. Hope this gets sorted soon as this is the 4th day that people at work can’t use their phones properly