O2 Outage Report in Neston, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Liverpool, Upton and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Upton |
Total Blackout | |
| Chester |
Phone | |
| Liverpool |
Phone | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet |
Community Discussion
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O2 Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Paul Newton
(@Paul_Newton37) reported
from
Birkenhead, England
@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
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Paul Beacon
(@PaulBeacon0) reported
from
Roby, England
I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
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Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
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Ffi Davies
(@Ffilly95) reported
from
Liverpool, England
@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
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Sir Richard Richard 🇪🇺
(@RichtMUFC99) reported
from
Prescot, England
@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Christopher smith 🏃🏻♂️🏃🏻♂️
(@Smith_Chris3003) reported
from
Eccleston, England
If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pádraig de Buitléir 🇮🇪🇪🇺 #FBPE #FBPPR
(@paddyjbee) reported
What's wrong with the mobile network @O2 #O2down
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Steven
(@SteAndKel) reported
@O2 why is your signal SO **** in Manchester? Literally unusable. Have to rely on my friends with @EE just to send a message to friends!
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LFCandPROUD
(@benno86222551) reported
@O2 Did you even read my tweet & problem? What’s the point of giving me links to lengthy web pages that I can’t access? It’s taking minutes to send single tweets alone. Just forget it you & you’re service are as much use as as chocolate teapot, contract is up soon ##O2 #virginmedia
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𝙰𝚗𝚝
(@ant_nffc) reported
@truckerjoe82 @O2 @EE Probably best o2 coverage is terrible , hardly 5G anywhere. I’d recommend three if sim only
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Vicky Deacon
(@deacs078) reported
@O2 been trying to sort an additional sim on my account since 24/6/22. Get to the last leg every time (30+ mins in after being read reams & reams of ts&cs) when call drops or CSA can't hear ringtones and promises to call back - then never does. Frustrated is not the word for it.
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khareedna2022
(@khareedna2022) reported
@O2 Dear 02, I desperately require your help. I’m currently in the US and I am unable to access my data despite activating a travel abroad to USA bolt on. I have DM’ed you my number. Please can you fix this and ensure there’s no roaming bar on my account. Thank you
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James Richards
(@Jimbobthon) reported
@1980BTK @O2 It went off around Bristol area from around 12pm yesterday and still is now. Had to use my backup EE SIM yesterday. It's not acceptable that o2 is the most expensive provider, yet so far has all the issues and slowest connections
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Name CAN be blank actually!
(@ThomasW61425611) reported
@O2 hi I'm wondering if it's possible to cancel a contract and pay it off over 5 monthly payments. The upgrade fee is £240 I'm assuming it would be the same amount to cancel? I have another 2 contracts with yourselves one of which my mum uses.
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Charlie
(@_charliesays) reported
@O2 hi. I have had no data in BN09 0Al for over a month now. You keep saying need access to the mast. Surely a month is too long to be out of service. Any Discount in bill ??
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James Richards
(@Jimbobthon) reported
@O2 Unless you can fix the mast in the Bristol area, not much help can be done.