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O2

O2 Outage Report in Neston, Cheshire West and Chester, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Neston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Neston, England

The most recent O2 outage reports came from the following cities: Liverpool.

CityProblem TypeReport Time
Liverpool E-mail 27 days ago
Liverpool Internet 2 months ago
Upton Total Blackout 3 months ago
Chester Phone 3 months ago
Liverpool Phone 5 months ago
Birkenhead Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • SteBurke44
    Ste Burke (@SteBurke44) reported from Liverpool, England

    Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽

  • Margymoo
    This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 any help out there ? #badcustomerservice

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • Margymoo
    This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 problem needs resolving today , can you help ?

  • willissweeney97
    Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • willissweeney97
    Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • willissweeney97
    Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

  • amijesuspablo
    Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • LiverpoolNat1
    N Nicholas (@LiverpoolNat1) reported from Liverpool, England

    @O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇

  • elrosevincent
    Ellie♐️ (@elrosevincent) reported from Liverpool, England

    Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2

  • Margymoo
    This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP

  • Ben_Alex_86
    Ben Alexander (@Ben_Alex_86) reported from Liverpool, England

    @O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!

  • lindseyjthom
    Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • IanParks_
    Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • SteBurke44
    Ste Burke (@SteBurke44) reported from Liverpool, England

    @O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon

  • DanielleBaileyx
    Danielle Bailey (@DanielleBaileyx) reported from Roby, England

    @O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone

  • SteByrneLFC
    Ste Byrne (@SteByrneLFC) reported from Birkenhead, England

    How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad

  • stevegsimpson
    Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Rachael_Ll0yd
    Love_By_Rachael (@Rachael_Ll0yd) reported

    @O2 my second new phone on a new contract is faulty. It won’t accept sims. How do I arrange another swap? Your phone lines down thx

  • seatzie
    Darren Seaton (@seatzie) reported

    @O2 new customer, submitted pac code with phone/sim order online have turned new phone on tonight when can I expect my old number to transfer from old provider to this phone?

  • mrelston
    Mark Elston (@mrelston) reported

    @O2 I’m an unhappy new customer from BT, as I have been unable to transfer old number as online form hasn’t worked and I am cut off when I phone. Please help ASAP.

  • drjonas28
    drjonas28 (@drjonas28) reported

    If I didn’t have a year left on my phone contract I’d move back to @EE as @O2 coverage is terrible

  • CeriFeher
    Ceri Prosser (@CeriFeher) reported

    @Macky24 @O2 That’s awful! There should be a priority line for those calls! I hope you managed to get it sorted and sorry for your loss 💔 I chatted them if that helps if you still haven’t got through. I didn’t upgrade. I moved to another provider.

  • AmyLizzi
    Amy (@AmyLizzi) reported

    @DisneyPlusUK How can I get in contact with someone to help me??? I am an @O2 customer with 6mths free... However the codes they sent me failed. They say they can’t help & need to speak to you guys. Can someone please help??? Otherwise I’m going to be charged!😡 #CustomerService

  • Iamawan123
    Awan (@Iamawan123) reported

    @O2 Still waiting for response for last 2 days.I expected alot from O2 but dont know that why their is no customer service at all.

  • fiona_j_7
    Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    @O2 why are trying to still charge when I clearly left you in September due to you crazy expensive charges and your amazing customer services!!! Leave me alone!!!

  • PearsonDewar
    Barry Dewar (@PearsonDewar) reported

    @O2 Hi, I've realised I'm still paying a contract for a phone I haven't used for years. How do I cancel?

  • robjamesrobs5
    robertjames (@robjamesrobs5) reported

    @O2 went to caffe nero, they told me my o2 priority moments code didn't work, went to another caffe nero in Leicester city centre, code worked, something wrong with the till at that Caffe nero, not happy with the service provided, staff should have better training