O2 Outage Report in Neston, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (22%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Liverpool |
Internet | |
| Upton |
Total Blackout | |
| Chester |
Phone | |
| Liverpool |
Phone | |
| Birkenhead |
Internet |
Community Discussion
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O2 Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Ste Byrne
(@SteByrneLFC) reported
from
Birkenhead, England
How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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Danielle Bailey
(@DanielleBaileyx) reported
from
Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Karen
(@Kazz1010) reported
from
Birkenhead, England
@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 problem needs resolving today , can you help ?
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Leanne Evans
(@leaxevanss) reported
@O2 how do I contact you to cancel an order? You took money from me for an item that was out of stock and I’ve had no update on it at all!! Online chat unavailable & can’t get through on the phone 😡😡
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Ota_LegoSoup
(@OtaLegoSoup) reported
Hello @O2, can you please help with this? 👆
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elllieee
(@elliesiobhan) reported
@O2 can go **** themselves! Switching from them ASAP 🤬🤬🤬🤬🤬🤬
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kevin sullivan
(@kevin5886) reported
@O2 mobile app is just out right terrible trying to help help for 2 days now and there chat system is all ways busy
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Elaine 🏴❤️🏴
(@ElaineJessie) reported
The best thing about o2 mobile outage in my area. No spam calls for life insurance, surveys and random spammers lol. Nice and peaceful #o2outage @O2 #nospamcallers please hurry up though and get it sorted 👍
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𝔸𝕟𝕘𝕣𝕪 𝕄𝕒𝕥𝕙𝕤 𝕋𝕖𝕒𝕔𝕙𝕖𝕣
(@GrumpyMathTeach) reported
@larrylemonmaths @O2 Apparently they’re “upgrading”? Nonsense! I’ve been without service multiple times in the past year! Awful.
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B
(@Bxs28) reported
@O2 @dan_bevington I'm still waiting for help and a reply from my DM. You have taken my money for a new phone but haven't delivered and are uncontactable or at least unresponsive.
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This Is Tey
(@doseoftey) reported
@O2 I cannot seem to get in touch with anyone to help me transfer my number and contract over to o2! Can I please just speak to a person than stupid bots
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K
(@KKiri28) reported
@O2 I have been waiting for a call from Lwando as per his text he promised to call. He has been looking at my account and trying to get me answers. I need him to call today otherwise I'm raising a complaint. He is based in SA. I DM and O2 refused to help. Customers pls take note.
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🇮🇪 Stiofán Ó Frighil F.C.D🏴
(@skullmonkey7735) reported
@markxdavies @O2 Wow!! I thought I had it bad?! More than month without!! That's abysmal..