O2

O2 Outage Report in Neston, Cheshire West and Chester, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Neston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Neston, Cheshire West and Chester, England 12/24/2025 15:55

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent O2 outage reports came from the following cities: Liverpool and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomBirkenhead Internet
United KingdomEllesmere Port Internet
United KingdomLiverpool Phone
United KingdomFlint E-mail
United KingdomLiverpool Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • LeeJLewis leejlewis (@LeeJLewis) reported from Liverpool, England

    @O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!

  • ecsg1798 E Charles (@ecsg1798) reported from Liverpool, England

    @O2 Hello I've an issue with my account and payment

  • Paul19RedTitles Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    @O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.

  • JanRose61920860 Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2

  • Ben_Alex_86 Ben Alexander (@Ben_Alex_86) reported from Roby, England

    @O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????

  • ripinmypants Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • NathanHodson111 Nathan Hodson (@NathanHodson111) reported from Birkenhead, England

    @O2 @HeyJohnHooker Can you just address the problem instead of asking everyone to private message you…… there clearly a problem with your app since so many are having the issue….

  • JamesRoberts330 James Alan Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙

  • formularhi Rhiannon (@formularhi) reported from Holywell, Wales

    @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

  • Paul19RedTitles Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk

  • greenbhoy1 Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧

  • MissHLVaughan Hannah Vaughan (@MissHLVaughan) reported from Liverpool, England

    @O2 I have paid off my watch contract now and cancelled the airtime for it on Friday. Saturday I had no phone signal, Sunday I called into your shop to see why to be told my phone had been disconnected too. I didn’t ask for this. Today I have received a bill for the rest of my

  • bearnetuk Pete Baston (@bearnetuk) reported from Buckley, Wales

    @andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Lee88Young Lee young (@Lee88Young) reported

    @O2 1. Turn to airplane mode and then off, lost all signal bars. 2. Phones been turnt off twice. 3. Settings have been checked. Even tried restting them. 4. 5g sim has been checked. 5. Apparently the network is fine! My phone says otherwise. £600pcm so this needs resolving ASAP!

  • papatulloh PapaT (@papatulloh) reported

    @O2 Purchased a 'deal' qualifying S21 phone from one of your retailers but no samsung galaxy buds offered. Sales team & customer services aren't helping either. Fake Deals...?

  • hudsongreg Greg Hudson (@hudsongreg) reported

    @O2 I've been trying to get in touch with your fraud team about phones obtained in my name which was found on my credit report. I don't have an O2 account, have called Cs several times and sent emails but getting nowhere. Can you help?

  • Lee88Young Lee young (@Lee88Young) reported

    @O2 just wondering if you have and masts down in the south east London area. (BR3) I can’t receive 3G, 4G or 5G My phone is absolutely useless, my wifi won’t even work when connected but everything else in my house is working more than fine.

  • Becky_141 Becca (@Becky_141) reported

    @O2 if you bought a phone that said 3 weeks until delivery, and now like 5 days later say 2-3days until delivery, will I still be waiting the 3 weeks? Sincerely a super excited customer

  • J7__AVX Ash vickers (@J7__AVX) reported

    @O2 any chance you can tell me why my 4g barely works. I’ve had this problem for a while now with it being super slow even though it’s got good coverage in my area

  • alexjjw Alex Williams (@alexjjw) reported

    @O2 I've put a new sim in a new phone and I have no phone signal in order to receive the text to do a SIM swap. Help?

  • X13ERR Emily (@X13ERR) reported

    @O2 just ordered the galaxy fold and it'd saying it'd delayed and you don't know when it will be delivered. I just need to wait for a text. but then it's down as delivery 2-3 days on the website. So will I get mine in 2-3 days or not?

  • papatulloh PapaT (@papatulloh) reported

    @O2 Purchase a 'deal' qualifying S21 phone from one of your retailers but no samsung galaxy buds offered. Sales team & customer services aren't helping either. Fake Deals...?

  • mushroominator Mush & tonic (@mushroominator) reported

    @O2 hey guys, trying to activate my O2 Disney plus benefit but it isn't working. Can you help?