O2 Outage Report in Neston, Cheshire West and Chester, England

Problems in the last 24 hours in Neston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Neston, England

The most recent O2 outage reports came from the following cities: Liverpool.

City	Problem Type	Report Time
Liverpool	E-mail	23 days ago
Liverpool	Internet	2 months ago
Upton	Total Blackout	3 months ago
Chester	Phone	3 months ago
Liverpool	Phone	4 months ago
Birkenhead	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

• 
  Kev (@Kev_Edwards) reported 2 minutes ago from Liverpool, England

  @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

• 
  Paul Newton (@Paul_Newton37) reported 4 minutes ago from Birkenhead, England

  @O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2

• 
  Helen Smith (@Hel3110) reported 6 minutes ago from Birkenhead, England

  @O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟

• 
  Kalvin King (@itskalvinking) reported 10 minutes ago from Liverpool, England

  Never go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼

• 
  J E S S (@jess_hornee) reported 13 minutes ago from Bagillt, Wales

  O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

• 
  shane cooke (@shanecooke) reported 14 minutes ago from Mostyn, Wales

  I hope that now I’ve escalated my issue with @o2 they will be more reasonable

• 
  shane cooke (@shanecooke) reported 16 minutes ago from Mostyn, Wales

  @o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider

• 
  Lucy Sharp (@LucySharpPR) reported 17 minutes ago from Eccleston, England

  @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

• 
  Milo (@milonoblet) reported 22 minutes ago from Hoylake, England

  @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

• 
  Kellie Walters (@KellieW88) reported 31 minutes ago from Liverpool, England

  @O2 no service again 🙄🙄🙄🙄 shittest network

• 
  Anthony Seed (@AnthonySeed5) reported 36 minutes ago from Liverpool, England

  @LeeCruickshank9 @O2 Full signal at Walton 😎

• 
  Paul Beacon (@PaulBeacon0) reported 46 minutes ago from Roby, England

  I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE

• 
  Paul Beacon (@PaulBeacon0) reported 48 minutes ago from Liverpool, England

  @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

• 
  shane cooke (@shanecooke) reported 48 minutes ago from Mostyn, Wales

  Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal

• 
  David Brindle (@dbrindle92) reported 49 minutes ago from Liverpool, England

  @AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon

• 
  Ana Slimming World (@Anamantovani) reported 49 minutes ago from Saltney, Wales

  @O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭

• 
  Ste Burke (@SteBurke44) reported 50 minutes ago from Liverpool, England

  @xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂

• 
  Margaret Condron (@CondronMargaret) reported 51 minutes ago from Liverpool, England

  @O2 my direct debits came out a week later than it should have for some reason and I still owe for 1 of them. I keep trying to pay and its saying there's an issue with my payment and there shouldn't be.

• 
  lauz efc (@Lauz_efc) reported 54 minutes ago from Liverpool, England

  @caville @O2 It was working this morning then come 12 it’s down.

• 
  Helen Smith (@Hel3110) reported 55 minutes ago from Birkenhead, England

  @O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ellen Lincoln (@Bubble_Mummy) reported 5 minutes ago

  @O2 Except for when you advertise something you knowingly can’t provide. @O2 ... either that or you need a new purchasing dept, as the current one clearly can’t do simple maths, and a new IT dept so errors on your website can be updated quickly...

• 
  Browno (@OB141x) reported 5 minutes ago

  @O2 What’s the average speed it should be? I’d imagine it should at least be 10mbps Down?

• 
  Pastor Brendan (@PastorBrendan_) reported 6 minutes ago

  @O2 is your network down? Because it hasn’t been working on my phone all day. What gives?

• 
  ❤️ Fran ❤️ (@frankie_franks1) reported 6 minutes ago

  @O2 Thank you but I have now managed to get the same deal from @ThreeUK My complaint was more about the fact that instead of helping me find a suitable and/or matchable contract/offer, the advisor thought that the acceptable action to take was to hang up on a customer.

• 
  Tracey (@Larry_bo123) reported 7 minutes ago

  @O2 hi is the O2app down atm? Can’t load it on new phone or log into priority

• 
  In Need Of Talk (@InNeedOfTalk1) reported 11 minutes ago

  @O2 How do I find out if I have a 5G SIM card in my phone and if I don't, how do I upgrade to one? I keep calling customer services but the options aren't getting me anywhere and it hangs up the call.

• 
  Tim Simmons (@timsimmons_1) reported 12 minutes ago

  @O2 How on earth do I get to speak to a person for technical support?

• 
  Emily Ann Smith (@Emilydominics) reported 21 minutes ago

  @O2 again really insensitive treatment from the bereavement dept today. Just awful after 15 years of being a customer. I’ll be moving networks after this

• 
  Vincent (@goonervince) reported 23 minutes ago

  @O2 hi I am unable to get my PAC number as the 65075 number isn’t working and I am struggling to get through to customer services - could u plz help?

• 
  FrankieTazewell (@Frankietazewell) reported 25 minutes ago

  @O2 been trying to claim on my phone insurance all day. Just want to speak to a real human not a stupid automated robot. Please help before I ******* go to EE