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O2 outages and service status in Neston, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Neston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Neston, England

The most recent O2 outage reports came from the following cities: Liverpool.

CityProblem TypeReport Time
Liverpool E-mail 29 days ago
Liverpool Internet 2 months ago
Upton Total Blackout 3 months ago
Chester Phone 3 months ago
Liverpool Phone 5 months ago
Birkenhead Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • ChristineAnn63
    Christine Doyle (@ChristineAnn63) reported from Liverpool, England

    @O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?

  • JanRose61920860
    Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • modtl11
    Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • Madhavchoubey
    Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help

  • glenaowen
    Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • Madhavchoubey
    Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2

  • ecsg1798
    E Charles (@ecsg1798) reported from Liverpool, England

    @O2 Hello I've an issue with my account and payment

  • ImTHORNx
    THORNx (@ImTHORNx) reported from Liverpool, England

    @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

  • formularhi
    Rhiannon (@formularhi) reported from Holywell, Wales

    @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

  • Cestrian_xbl
    Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • greenbhoy1
    Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • EmmaJStrong
    Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

  • JamesRoberts330
    James Alan Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙

  • tomjoneschester
    Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • Ben_Alex_86
    Ben Alexander (@Ben_Alex_86) reported from Roby, England

    @O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????

  • mrmrjarrold
    Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.

  • LeeJLewis
    leejlewis (@LeeJLewis) reported from Liverpool, England

    @O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • MatthewTraynor
    Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    @O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.

  • Paul19RedTitles
    Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RLMumby
    Richard Mumby (@RLMumby) reported

    @virginmedia @o2 I am away from Virgin. When my o2 phone contract comes to an end in November 2023. I will say farewell and get away from o2. Never should you both sleep in same bed together. Shame. Bad business and bad customer experience for my needs. You are both expensive.

  • markcottle17
    Mark Cottle (@markcottle17) reported

    @sidcot @JackDeBath So I was on @O2 and after years of crap signal I lost my **** and wrote to the CEO , they would not admit mast was crap but let me off my contract to leave joined EE never looked back , it’s o2 and whoever shared the mast

  • chriswithers13
    Chris Withers (@chriswithers13) reported

    Somewhat regret moving to @O2 right now. Shambolic handling of issues and hours wasted in phone queues. Customer service folks consistent not doing what they say they will :-/

  • msw558
    Michelle (@msw558) reported

    @O2 disappointed I spent nearly 20mins on the phone last Saturday to cancel my contract and when logging in it looks like nothing has been done so I’m still being charged! How can this be rectified without having to be on the phone for ages again??

  • Isabel_Clift
    Isabel Clift (@Isabel_Clift) reported

    @O2 someone opened an account in my name and ran up 4k debt. I raised this as fraud with you in October, but you’ve done nothing since then and I’m being chased by debt collectors. When are you going to help me?

  • martinross19
    Martin Ross (@martinross19) reported

    @O2 @woollala11 Just thought I’d let you know that this has been such a shambles that I have now ported my number to the three network so much more value for money.

  • Lynchie30
    Adam Lynch (@Lynchie30) reported

    @O2 my wife’s phone claims to have used 20gb of data in 1 day. She’s on a contract which was refreshed yesterday. Historic monthly use has been between 5-6gb a month. What’s going on? She now can’t use her phone. Can’t get through to support at all!?

  • RaySimps83
    Matt S (@RaySimps83) reported

    @Jason__Watkins @DaisyDo13132689 @O2 Don't feel bad- I always get quicker help on Twitter than any other way (and I've never been on TV!).

  • Isabel_Clift
    Isabel Clift (@Isabel_Clift) reported

    @O2 @O2 someone opened an account in my name and ran up 4k debt. I raised this as fraud with you in October, but you’ve done nothing since then and I’m being chased by debt collectors. When are you going to help me?

  • gayribolivar
    decadence (@gayribolivar) reported

    @O2 Hello,I bought Google Pixel Pro 7 on 25 November 22 with 02 sim card number 178 608****.There was also a gift of headphones within the campaign.but after a long time,the earphone is not sent.I am unable to communicate with anyone regarding this issue. can you please inform me