O2 Outage Report in Neston, Cheshire West and Chester, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at O2
O2 is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Birkenhead, Ellesmere Port, Liverpool and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead |
Internet | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone | |
| Flint |
||
| Liverpool |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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Ffi Davies
(@Ffilly95) reported
from
Liverpool, England
@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
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Christopher smith 🏃🏻♂️🏃🏻♂️
(@Smith_Chris3003) reported
from
Eccleston, England
If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
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Sir Richard Richard 🇪🇺
(@RichtMUFC99) reported
from
Prescot, England
@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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Paul Newton
(@Paul_Newton37) reported
from
Birkenhead, England
@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Aims.
(@aimeesversion13) reported
@O2 what’s up with your helpline agents hanging up at 8pm on the dot without resolving issues or passing it on to somebody else? My partner was hung up on multiple times this evening over a number of hours before he was finally reconnected and spoke to someone again before 8pm.
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phil adams
(@philadams11) reported
@EnglandRugby @O2 Henry, most of these people who criticise never picked the ball up never made a tackle never been in rugby ever watched by the sideline never kicked the ball never threw a ball into the lineup put a ball inscrum it’s like the song jealousy
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Alan Tindall
(@AJTindall73) reported
Hey @O2 I’m trying to link my phone account in your ****** new login page, past the 50 email verify **** fest, but your not sending me any text messages to get the latest in your ****** verification heavy crap stain of a process. What ******** guys?!!! Been with you like forever!
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Debbie
(@Hatesbadserv911) reported
@MartinSLewis Plus you cannot cancel ONLINE, you can buy online, you can operate your account online which is what @O2 & everyone makes you do but if you want to cancel you have to wait in a 40 mins phone queue. This is penalising the customer. @Ofcom sort it the hell out once & for all 😡🤬
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Fred
(@fred6279) reported
@Mike_Langlois @MartinSLewis @O2 You can try Sky or Tesco Mobile which both use O2's network.
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jemma
(@midgetjems) reported
@O2 how do I cancel my contract please? I don't want to stay with O2 due to price hike. Alternatively I've seen a good online deal you're offering new customers that I would be interested ton know if I can swap to.
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Joe Nakamoto ⚡️
(@JoeNakamoto) reported
@EnglandRugby @allianz_stad @O2 can someone help me understand why he wouuld drop Freeman for Steward?
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ꪜ𖣘ꪜ= ꪜ ⁷🌤️🌈has her family back
(@serendepitae) reported
@O2 abeg fix the crashing for the winter wonderland tix… put some sort of queue in place cuz i’m always on that ting early and it still doesn’t work 😞
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Patriotic_Wolf
(@Wolfpack_J5) reported
@LutzSchueler @O2 #teamvirginmediao2 have got to be the worst company on the planet!!!! Ever since the merger with Virgin, O2 customer service has been non existent. Several phone calls and still no call back from management, as promised. You are now holding up a legal process
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Muzzer Daftbat 🦩
(@muzzer_daftbat) reported
I am in a hotel just outside Edinburgh, near lots of houses, shops, infrastructure. And I have no signal. I’ve checked signal checker but there’s apparently good coverage. Come on @O2 - I can’t work.