O2 Outage Report in Neston, Cheshire West and Chester, England

Problems in the last 24 hours in Neston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Neston, England

The most recent O2 outage reports came from the following cities: Liverpool.

City	Problem Type	Report Time
Liverpool	E-mail	24 days ago
Liverpool	Internet	2 months ago
Upton	Total Blackout	3 months ago
Chester	Phone	3 months ago
Liverpool	Phone	4 months ago
Birkenhead	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

• 
  Ben Alexander (@Ben_Alex_86) reported 1 minute ago from Liverpool, England

  @O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!

• 
  N Nicholas (@LiverpoolNat1) reported 3 minutes ago from Liverpool, England

  @O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇

• 
  Willis Sweeney (@willissweeney97) reported 8 minutes ago from Liverpool, England

  @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

• 
  Ellie♐️ (@elrosevincent) reported 11 minutes ago from Liverpool, England

  Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2

• 
  Ian Parks (@IanParks_) reported 11 minutes ago from Prescot, England

  @O2 sorry I left you for @EE, awful network! 😰😰

• 
  Scouse Number 1 (@ScouseNumberOne) reported 15 minutes ago from Garston, England

  @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

• 
  Ste Burke (@SteBurke44) reported 27 minutes ago from Liverpool, England

  Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽

• 
  This is me 🧶 (@Margymoo) reported 28 minutes ago from Birkenhead, England

  @O2 problem needs resolving today , can you help ?

• 
  Jesus Pablo (@amijesuspablo) reported 29 minutes ago from Liverpool, England

  Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

• 
  Scouse Number 1 (@ScouseNumberOne) reported 29 minutes ago from Garston, England

  @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

• 
  Willis Sweeney (@willissweeney97) reported 31 minutes ago from Liverpool, England

  @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

• 
  Ste Byrne (@SteByrneLFC) reported 36 minutes ago from Birkenhead, England

  How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad

• 
  Steve Simpson (@stevegsimpson) reported 40 minutes ago from Garston, England

  @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

• 
  Danielle Bailey (@DanielleBaileyx) reported 43 minutes ago from Roby, England

  @O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone

• 
  KLee (@Solsticebaby) reported 46 minutes ago from Ellesmere Port, England

  30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

• 
  This is me 🧶 (@Margymoo) reported 46 minutes ago from Birkenhead, England

  @O2 any help out there ? #badcustomerservice

• 
  Lindsey (@lindseyjthom) reported 47 minutes ago from Liverpool, England

  Had nothing but signal problems since joining @O2 😣

• 
  Scouse Number 1 (@ScouseNumberOne) reported 50 minutes ago from Garston, England

  @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

• 
  Willis Sweeney (@willissweeney97) reported 58 minutes ago from Liverpool, England

  I’ve been waiting half an hour to speak to customer services??? @O2 🙄

• 
  This is me 🧶 (@Margymoo) reported 58 minutes ago from Birkenhead, England

  @O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Siiinaed (@SinaedDavis) reported 2 minutes ago

  @O2 service in TD14 area is still shocking and pretty much non existent most of the time. Website just says engineers likely aware. It's been weeks, what is going on and when will it be fixed?

• 
  Ryan O’Donovan (@ryanodonovan) reported 5 minutes ago

  @TisMeCarl @O2 So for travel inclusive I believe everyone gets ‘unlimited’ data, regardless of what UK allowance is. But because it’s so slow, it’s hard to use a lot of it.

• 
  Rhys (@SRhysMorris) reported 7 minutes ago

  3 times I’ve requested to make a complaint to @O2 and every time they are rejecting me even making one! Is it time I take the matter to the @TheFCA?

• 
  Paul Renowden (@cornishcarspots) reported 10 minutes ago

  last weekend, upgraded two new phones, received one of them and experienced totally disappointing customer service for the other - not for the first time, either. Care to actually help this time @O2, as the people in the call centre yesterday seemed very reluctant.

• 
  Andrew Murphy (@asmeservices) reported 14 minutes ago

  @O2 It's terrible, this morning I have 1 bar - it wasn't like this when I purchased - something needs to be done.

• 
  Mark Johnson (@mark_pbs) reported 16 minutes ago

  @O2 Nah, too optimistic 😞 still not fixed! Day 5 of crap signal. Guessing O2 will let me off for this month 🤔

• 
  Abhishek (@Abhishe91859600) reported 16 minutes ago

  @O2 306529644, this code didn’t work at Greg’s. Please resolve this issue ASAP

• 
  Paul Renowden (@cornishcarspots) reported 21 minutes ago

  @O2 - A thread. Pretty damn disappointed with your customer service considering me and my wife have been long standing customers AND we've taken out another phone with you for our son. So, when my wife upgraded her phone on Tuesday, any reason she hasn't got it yet? She was then

• 
  Susan Richardson (@oosaboos) reported 21 minutes ago

  @O2 hi. The service in my area has been pants for the last couple of weeks. I’m in SR5.

• 
  • C L E O • (@xo_CL30_ox) reported 25 minutes ago

  @O2 my contract ends tomorrow, can I have some help cancelling my airtime plan, please?