O2 outages and service status in Neston, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Neston, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Neston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Neston, England
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
1 month ago | |
|
Liverpool
|
Internet | 2 months ago |
|
Upton
|
Total Blackout | 3 months ago |
|
Chester
|
Phone | 3 months ago |
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O2 Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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KLee (@Solsticebaby) reported from Ellesmere Port, England30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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Kalvin King (@itskalvinking) reported from Liverpool, EnglandNever go with @O2 they don’t value loyal customers at all and can’t even come close to competing with other providers! Basically got told to accept their ridiculous offer or terminate my contract 😂🖕🏼
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Nathan Hodson (@NathanHodson111) reported from Birkenhead, England@O2 @HeyJohnHooker Can you just address the problem instead of asking everyone to private message you…… there clearly a problem with your app since so many are having the issue….
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shane cooke (@shanecooke) reported from Mostyn, WalesI hope that now I’ve escalated my issue with @o2 they will be more reasonable
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J E S S (@jess_hornee) reported from Bagillt, WalesO2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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David Brindle (@dbrindle92) reported from Liverpool, England@AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon
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Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England@O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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AntDonn (@antdonn_007) reported from Deysbrook, England@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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Ste Burke (@SteBurke44) reported from Liverpool, England@xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂
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Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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Nick Toye (@NickToye) reported from Mold, Wales@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Ana Slimming World (@Anamantovani) reported from Saltney, Wales@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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Madhav (@Madhavchoubey) reported from Liverpool, England@O2 I could not use this voucher for coffee due to technical issue. Could you please provide a new one
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Danielle Bailey (@DanielleBaileyx) reported from Roby, England@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Michelle Green (@michelle1993g) reported from Birkenhead, England@O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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HollyAHarvey Author (@HAHarveyAuthor) reportedHad to move from @O2 due to terrible local service/not getting texts when they're sent - they've charged me £25 for the privilege of moving to a provider who *will* let me communicate via text. 🙄
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Welsh Law (@WelshPatriot100) reported@giffgaff @O2 yr mast covering Np10 9jq has been out of action since 24th feb. Very poor service with no resolution date. Terrible customer service
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Josephine (Josie) Tapper (@TapperJosephine) reported@O2 almost a month without data inside my home due to a mast issue. It’s been down at least 6 months out of the last 12. Your coverage is also non-existent in Exeter. It’s 2026 for goodness sake.
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Niall Rogers (@nrogers959) reported@O2 @Joff_L Check out Sky. Same network data at a fraction of the price. It’s why I left a couple of years ago after over 15 years.
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LT (@TownsLt) reported@O2 Can you stop the constant emails and threats of debt recovery going to call us we do not owe any money our account was shut down by Abdul weeks ago and his manager agreed that nothing was owing on our account. !!
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Joe Gibbs (@JoeGibbs2) reported@O2 To many phone calls to an automated switched board to eventually get through to Somone to not have this sorted multiple times is so poor . I’ve been told today it could take up 7 days to which I’ve said if not sorted in next 2 days I’m closing my contract and going back to three
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Lucia (@LadyLucia05) reported@O2 tried to sort out a new phone S25FE at me local store, CS was useless tried to make a complaint got nowhere, walked into @SamsungUK liverpool one, spoke to Matthew walked out with S26, time to change my mobile provider aswell I think
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Stephen (@TheManagerer) reportedWhy can I never get a clear picture of my previous data usage on @O2 without going in an endless circle of logins and being directed to the wrong pages 😫😫😫😫
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Blueflyer (@WoodpeckerMandP) reported@O2 Get a grip and get somebody to call me who can actually do something, this is shocking now and as I’ve said, I will never ever go anywhere near you ever again. Sort it out
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Katie W (@Starlet611) reportedI love how @O2 brag on their adverts about their great service yet I spend my life waiting for my ‘4G’ to work because you can’t be bothered to provide decent service. What am I paying for??