O2 Outage Report in Neston, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Liverpool, Upton and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Upton |
Total Blackout | |
| Chester |
Phone | |
| Liverpool |
Phone | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
@o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Paul Newton
(@Paul_Newton37) reported
from
Birkenhead, England
@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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Ste Burke
(@SteBurke44) reported
from
Liverpool, England
@xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂
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J E S S
(@jess_hornee) reported
from
Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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Paul Beacon
(@PaulBeacon0) reported
from
Roby, England
I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
I hope that now I’ve escalated my issue with @o2 they will be more reasonable
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@caville @O2 It was working this morning then come 12 it’s down.
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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L ✨
(@l3479s) reported
@O2 how do i get in touch with your priority team? i had a vip lounge voucher booked for december 9th but it claims somehow it’s been used? can you help?
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𝕾𝖍𝖎𝖑𝖑𝖆𝖒
(@MaShillam) reported
@O2 can you please explain why 4G on your network is incapable of getting any higher than 1Mbps for longer than 20 seconds? This has been going on for years and still hadn't been sorted. Please advise and fix it.
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Adam
(@Caina07Adam) reported
from
Wychbold, England
@O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?
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Ronnie Hamilton
(@RonnieH85120567) reported
@O2 worst customer service ever. I have been trying to cancel my contract for over a month and there is no way to do so. And now you have threatened me with bad debts! I have a hotspot but your system doesn’t accept that number! Then closed with 30mins to go.
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Ellen Frances James🤍🤍
(@Ellen28527867) reported
@O2 @NickBrownFour I have experienced this problem today with 4G calls turning off. I rebooted my phone - nothing happened. Still no 4G working. I thought maybe it was an O2 thing but my dad is also an O2 user and has had no problems. What do I do?
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Howard Keane
(@codemonkey3350) reported
Not sure what @o2 did - if anything - but suddenly I’m getting what I would expect in my area on 4G. I’ll continue to monitor it though. Seems odd but never mind.
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Mel Williamson
(@Miss_Melly1980) reported
@O2 Says network is fine. Can’t log on cause I can’t get the code cause texts aren’t coming through.
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hannah house 💙
(@MrsHouse09) reported
@O2 .... what a joke ! Lost count of how many calls to customer services and still NOT sorted out !!!!! 🤬
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Mel Williamson
(@Miss_Melly1980) reported
@O2 something wrong? No service at all, not even the little o2 in the corner. Can’t log on to my o2. Please tell me it’s your end not mine.
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Jessica.
(@JEMonaghan) reported
@O2 please can you explain why on #EE you can get 500mb data for £5.02 in USA but on your network it’s £7.20 a MB and you’ve told me I just hit a £51 limit for doing nothing??? Please tell me how to cancel and leave 😫😫😫😫