O2 Outage Report in Neston, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Liverpool |
Internet | |
| Upton |
Total Blackout | |
| Chester |
Phone | |
| Liverpool |
Phone | |
| Birkenhead |
Internet |
Community Discussion
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O2 Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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Ffi Davies
(@Ffilly95) reported
from
Liverpool, England
@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🔰Satjinder🔰👹
(@SatjinderS) reported
@O2 I'm not an O2 customer but as a virgin customer will you give me a good deal for a new phone when my existing contract ends in October?
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Steve Cooper
(@GrumpyCoops) reported
@O2 3 hours now into the offer of help via DM and we have only just got to verifying my account details. A day wasted.
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bondagebait
(@bondagebait) reported
@virginmedia @O2 Well, I dodged a bullet, there! I moved from @O2 about 2 weeks ago, after about 10 years with them. I was on a 30% discount (business customer friends and family) and still was paying double my new price and now getting 4X data. Can't believe this got past monopolies commission
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DanDaMan
(@DanDeDooDah) reported
@O2 absolutely disgusting aftercare service. Calling #Apple liars, well apparently saying that apple intentionally misled me isn’t the same as saying apple lied. Oh well back to apple
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Jenna Lucey
(@Jen_missbiscuit) reported
@O2 can I speak with someone about my connectivity please? It’s very poor and I am a dissatisfied customer!!
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Jenna Lucey
(@Jen_missbiscuit) reported
@O2 2/2 ... signal issues occur inside and outside. I have tried a number of the suggestions in the link you sent. I have tried the status checker on the my network app and it says I have no connectivity.
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jimmy lloyd
(@jimmyll04218854) reported
I would encourage anyone considering buying an @o2 mobile not to - 3G service 90% of the time in London and Bristol
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pp
(@Yaopang) reported
@virginmedia @O2 The slowest service team I have ever experienced. It takes me an hour to speak to someone who deals with the contract cancellation service, but the ridiculous thing is that they hang up the phone........... and it happened twice in a day....
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theatrically inclined
(@UpstagedByADog) reported
@virginmedia @O2 Well, I dodged a bullet there! I moved from @O2 about 2 weeks ago, after about 10 years with them. I was on a 30% discount (business customer friends and family) and still was paying double my new price and now getting 4X data. Can't believe this got past monopolies commission.
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Jenna Lucey
(@Jen_missbiscuit) reported
@O2 I rarely have any signal on 4G anymore and very slow on 3G - seems to be most places now. May get good signal but in middle of the countryside. Never in either of the cities where I live or frequently visit. Rely on WiFi, which isn’t always available. 1/2 ...