O2 outages and service status in Neston, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- O2 generated 0 outage signals in the last 24 hours around Neston, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Neston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 26: Problems at O2
O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Kev (@Kev_Edwards) reported from Liverpool, England@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England@O2 worst customer service in history.
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Madhav (@Madhavchoubey) reported from Liverpool, England@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help
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shane cooke (@shanecooke) reported from Mostyn, Wales@o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider
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Jon H (@jonh64) reported from Garston, England@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Ste Byrne (@SteByrneLFC) reported from Birkenhead, EnglandHow ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Ben Alexander (@Ben_Alex_86) reported from Roby, England@O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????
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bradley (@bradley_Avery18) reported from Liverpool, England@O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Sir Richard Richard 🇪🇺 (@RichtMUFC99) reported from Prescot, England@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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shane cooke (@shanecooke) reported from Mostyn, WalesUnbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal
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Margaret Condron (@CondronMargaret) reported from Liverpool, England@O2 my direct debits came out a week later than it should have for some reason and I still owe for 1 of them. I keep trying to pay and its saying there's an issue with my payment and there shouldn't be.
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Ste Burke (@SteBurke44) reported from Liverpool, EnglandMad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽
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Helen Smith (@Hel3110) reported from Birkenhead, England@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Ana Slimming World (@Anamantovani) reported from Saltney, Wales@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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Gary (@GaryLiverpool) reported from Liverpool, England@O2 have confirmed issues since 12:09 #o2down
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Paul (@Paul19RedTitles) reported from Liverpool, England@O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk
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Helen Smith (@Hel3110) reported from Birkenhead, England@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Michelle Green (@michelle1993g) reported from Birkenhead, England@O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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These days (@_junal) reported@kokeshimum @O2 The government told all the operators to remove Chinese components from masts due to spying fears. Replaced with substandard equipment. Not down to operators it's due to government interference.
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uni drop-out✨ (@_unidropout) reported@MJJHunter @O2 This is how I’ve been recently, I’ve been to a few major cities in the UK and just have no service anywhere it’s ridiculous
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Martin 🇪🇺🇬🇧🇫🇷🤿🐝🔶 a true European (@mls4711) reported@kokeshimum @O2 I was in Thailand last year. Even at sea, and away from the coast, I was so surprised to notice that I had a strong signal!
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Bekah (@BekahShona) reportedSeriously fed up with @O2 - constantly sending me back and forth, with making a payment, one minute it’s not on their system, the next I receive letters asking for payment, and when you get in contact, they don’t help and brush you off - this has been going on for months!!
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steadexperience (@steadexperience) reported@O2 can you explain why you charge me £23.07 per month for a phone service I can get elsewhere for under £10
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John Till (@JohnTillUK) reported@_unidropout @O2 I managed to cancel my contract with over a year to go for this very reason - just be persistent and eventually they’ll offer you the option to walk away without penalty as the only viable option.
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Iraoladdict (@PJH1974) reported@O2 I am tired of using your My Network app to report no service, only to get a "Our network monitoring system hasn’t currently identified any issues at this location" SMS back. There is NO DATA in AL5 2RU - the centre of Harpenden town - for several months. It needs fixing!!!
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sharon walsworth (@shamawal) reportedO2 are the worse network only interested in screwing as much as possible out of people!!!!!! @O2
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WB (@WelshBluebird26) reported@O2 have the worst, absolute worst customer service experience team of all time, joke of a company
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Mario Behrendt | AI Founder (@behrendtio) reported@kokeshimum @O2 One could argue you’re in Huddersfield. It’s not the “highest priority area” to build infrastructure let’s say. But I’m in London and during a typical commute on an overground train I lose my signal entirely at least 3 times. Both on EE and Vodafone. Incredible.