O2 Outage Report in Neston, Cheshire West and Chester, England

Problems in the last 24 hours in Neston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Neston, England

The most recent O2 outage reports came from the following cities: Liverpool.

City	Problem Type	Report Time
Liverpool	E-mail	27 days ago
Liverpool	Internet	2 months ago
Upton	Total Blackout	3 months ago
Chester	Phone	3 months ago
Liverpool	Phone	5 months ago
Birkenhead	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

• 
  shane cooke (@shanecooke) reported 3 minutes ago from Mostyn, Wales

  Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal

• 
  Ste Burke (@SteBurke44) reported 13 minutes ago from Liverpool, England

  @xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂

• 
  Nick Toye (@NickToye) reported 13 minutes ago from Mold, Wales

  @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

• 
  Paul Newton (@Paul_Newton37) reported 13 minutes ago from Birkenhead, England

  @O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2

• 
  Lucy Sharp (@LucySharpPR) reported 14 minutes ago from Eccleston, England

  @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

• 
  Jake ✌️ (@JakeMoyles1) reported 14 minutes ago from Liverpool, England

  Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼

• 
  J E S S (@jess_hornee) reported 15 minutes ago from Bagillt, Wales

  O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2

• 
  Meirion Thomas (@GadgetMaze) reported 17 minutes ago from Shotton, Wales

  @O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊

• 
  Kellie Walters (@KellieW88) reported 21 minutes ago from Liverpool, England

  @O2 no service again 🙄🙄🙄🙄 shittest network

• 
  Paul Beacon (@PaulBeacon0) reported 24 minutes ago from Roby, England

  I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE

• 
  shane cooke (@shanecooke) reported 26 minutes ago from Mostyn, Wales

  @o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider

• 
  Milo (@milonoblet) reported 28 minutes ago from Hoylake, England

  @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

• 
  Helen Smith (@Hel3110) reported 30 minutes ago from Birkenhead, England

  @O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟

• 
  Anthony Seed (@AnthonySeed5) reported 31 minutes ago from Liverpool, England

  @LeeCruickshank9 @O2 Full signal at Walton 😎

• 
  Kev (@Kev_Edwards) reported 35 minutes ago from Liverpool, England

  @O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴

• 
  Paul Beacon (@PaulBeacon0) reported 42 minutes ago from Liverpool, England

  @LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum

• 
  lauz efc (@Lauz_efc) reported 44 minutes ago from Liverpool, England

  @caville @O2 It was working this morning then come 12 it’s down.

• 
  shane cooke (@shanecooke) reported 44 minutes ago from Mostyn, Wales

  I hope that now I’ve escalated my issue with @o2 they will be more reasonable

• 
  Karen White (@KarenWhiteFood) reported 46 minutes ago from Chester, England

  1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

• 
  Helen Smith (@Hel3110) reported 49 minutes ago from Birkenhead, England

  @O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mpreston 💙 (@mpreston9) reported 6 minutes ago

  There is nothing more futile or annoying than the @O2 automated service 🤬😱🤬😱🤬😱🤬😱🤬😱 #giveup

• 
  S G (@SG71970727) reported 6 minutes ago

  @O2 why have I been charged VAT on top of my monthly charge when my new contract states VAT included? Called today, very unsatisfactory customer service 😐

• 
  Sonia Turkington BSc (Hons) Planetary Science (@Sunset_Twilight) reported 11 minutes ago

  @O2 Hi, I got the phone last year and keep seeing two payments and wondering what these were. I never had this with my last contract. I went with this one as cheaper but now more expensive. I'm just surprised they don't tell you about the device payments in store.

• 
  Liam Jones (@peterliamjones) reported 12 minutes ago

  @O2 I’m having issues adding the £2 off Disney+ offer on my account. My tariff is eligible but I always get ‘Oops something went wrong’ when adding. Cust services said don’t worry, the discount is added automatically but that is not the case. Can you help?

• 
  Sonia Turkington BSc (Hons) Planetary Science (@Sunset_Twilight) reported 14 minutes ago

  Hi @O2 I got a new phone last year, was due an upgrade. I was expecting to pay around £28 for my bill, that I was told it would be ish. However the person in the shop NEVER said about paying for the device on top of this, now paying £40 a month.. Now I see how you get your money!

• 
  Sub Singh (@sub_virk) reported 16 minutes ago

  @O2 My Vodafone number was ported over to O2 and now I can't receive any phone calls from the Vodafone network. It looks like a problem with porting my number as Vodafone say they have not received a port request even though my number is now with O2. Can't get through to O2.

• 
  Wendy Morfill (@wendymorfill) reported 18 minutes ago

  @O2 Yes I've done a service check everyday & i get told there's a problem with a mast that an engineer is on their way to. This is day 3!!!!! Indoors I'm connected to my Internet which means I can check emails etc, but away from home I have absolutely nothing.

• 
  Ricki Kalsi (@ricki_kalsi) reported 20 minutes ago

  @virginmedia can you please help me resolve my account issue? After 60+ calls over 6 months I’ve had enough. I’ve been hung on by managers, shouted at by call centre reps - it’s unacceptable. @O2 can’t help despite being the same company and have suggested I reach out to you.

• 
  Gemma Begley (@GBegs) reported 21 minutes ago

  Hey @O2 no network in BT79 since 11am. Any updates!?

• 
  FB (@FinchardsBranch) reported 22 minutes ago

  @O2 No problem on the O2 front. I got my double data 👍 Virgin have been awful.