O2 outages and service status in Neston, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Neston, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Neston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Neston, England
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Wi-fi | 30 days ago |
|
Liverpool
|
Phone | 4 months ago |
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O2 Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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shane cooke (@shanecooke) reported from Mostyn, Wales@o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider
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shane cooke (@shanecooke) reported from Mostyn, WalesUnbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal
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Ian Parks (@IanParks_) reported from Prescot, England@O2 sorry I left you for @EE, awful network! 😰😰
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Ste Burke (@SteBurke44) reported from Liverpool, England@xmeganblock @O2 I thought Vodafone was the worst ever Meg but then I joined 02. Worst 3 years of my life 😂😂😂😂😂
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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Milo (@milonoblet) reported from Hoylake, England@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Margaret Condron (@CondronMargaret) reported from Liverpool, England@O2 my direct debits came out a week later than it should have for some reason and I still owe for 1 of them. I keep trying to pay and its saying there's an issue with my payment and there shouldn't be.
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Jamie Mc (@Jamie_McGaghey) reported from Garston, EnglandDisgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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Willis Sweeney (@willissweeney97) reported from Liverpool, EnglandI’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Paolo Mac (@greenbhoy1) reported from Prescot, EnglandThread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Rachel Connolly ☮ (@rachelconno) reported from Liverpool, England@p_dundas @DixonsCarphone @BBCWatchdog @CPWTweets @O2 were still waiting for £160 they have owed us since November , as part of a "trade in" deal , on the phone every other day getting nowhere, they admitted they owe us but the refund never gets done , their customer service is horrendous #carphonewarehouse @CPWTweets
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Glen Owen (@glenaowen) reported from Chester, England99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Christine Doyle (@ChristineAnn63) reported from Liverpool, England@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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Christopher smith 🏃🏻♂️🏃🏻♂️ (@Smith_Chris3003) reported from Eccleston, EnglandIf there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2
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N Nicholas (@LiverpoolNat1) reported from Liverpool, England@O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇
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James Roberts (@JamesRoberts330) reported from Liverpool, EnglandHi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Paul Beacon (@PaulBeacon0) reported from Roby, EnglandI would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Allan GB (@blackadder1st) reportedWhat is seriously wrong with companies these days. It's definitely no longer about the customer and pure fleecing for profit. @O2 @British_Airways all brilliantly versed with their loopholes for how not to commit and be helpful
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Lucie Rimmer (@LucieRimmer) reported@O2 please can you sort out the signal on the @MiddlebrookRLP Retail part. It’s always been bad. You’re the only network that has a shop on there now and it’s ironic you can’t use your O2 phone when shopping on there. So frustrating 🙄 Even Peter Kay joked about it in his show!
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🎗️Turnbull and Proud 🍉💚🏳️🌈🏳️⚧️ (@Dgooch66) reportedStill more AI drivel from @o2 instead of actual customer service, I will not deal with AI to sort out a problem of your making, advertise goods how your prepared to sell them don't try and flimflam customers or you'll end up losing them like you have in our case.
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👉 Dean Hall 👈 (@Deane_Hall) reportedAnybody out there know how I can get more roaming data on #o2 as I’m still in Bulgaria and there customer service isn’t very helpful #O2 @O2
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John Till (@JohnTillUK) reportedMy saga with @o2 just gets better and better. Raise a complaint and asked to be contacted by email, receive an acknowledgement of my preference… So what do they do, try calling me instead. Getting sick of it now.
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Lauren McLellan (@lmclells90) reported@o2 Now I am receiving threatening messages to say my account is going to be suspended, I owe additional charges and my credit rating will be affected. I am 6 days post partum and was v poorly giving birth having me rushed into hospital as an emergency. I do not need this.
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KopiteinPoland (@KopiteinPoland) reportedI never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain
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Laraine Kempster (@londonlaraine) reportedBeyond Disgusting and Disgraceful cus service. 3 days trying to sort out SIM NOT PROVISIONED.Just spent £17 on Landline and guess what? We'll call you within 3 days. If you're thinking of coming over to o2. Just DON'T @O2
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pete (@shade1964) reported@O2 ME19 and ME20 areas are shocking their seems to be no point being with o2 if you can’t make and receive calls or get online it’s 2026 ffs you report it and it’s the same excuse we aware of a problem and we are trying to fix it but it never seems to happen !!!!!
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Lauren (@Halbutt) reported@O2 trying to change my surname and it won't let me upload my marriage certificate. Even though it's jpg. My local O2 store in Romford, wouldn't help at all.