O2

O2 Outage Report in Neston, Cheshire West and Chester, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Neston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Neston, Cheshire West and Chester, England 03/13/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent O2 outage reports came from the following cities: Liverpool and Upton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomUpton Total Blackout
United KingdomChester Phone
United KingdomLiverpool Phone
United KingdomBirkenhead Internet

Community Discussion

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O2 Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • Ben_Alex_86 Ben Alexander (@Ben_Alex_86) reported from Roby, England

    @O2 priority is down, absolute joke. Deffo nothing to do with the Peter Kay tickets going up is it?????

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2

  • ripinmypants Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @O2 so my wife’s been holding on for 1hr 52 mins to speak to your customer service dept and just been cut off. What an absolute shambles.

  • Paul19RedTitles Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 Had 5 people at work all trying in the app and website from 8.00am, everyone refreshing both but nothing!! #AbsoluteShitShow touts and agencies seem to have had no issues @Ofcom may need to take a look at the practices?? #BloodyJoke (no pun!!) @peterkay_co_uk

  • NathanHodson111 Nathan Hodson (@NathanHodson111) reported from Birkenhead, England

    @O2 @HeyJohnHooker Can you just address the problem instead of asking everyone to private message you…… there clearly a problem with your app since so many are having the issue….

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    @O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.

  • greenbhoy1 Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • ecsg1798 E Charles (@ecsg1798) reported from Liverpool, England

    @O2 Hello I've an issue with my account and payment

  • Paul19RedTitles Paul (@Paul19RedTitles) reported from Liverpool, England

    @O2 @peterkay_co_uk Been trying this n website and app since 8.30am just to see if I could at least login but crash crash crash crash crash crash crash crash crash crash crash crash crash crash crash 😩😩

  • formularhi Rhiannon (@formularhi) reported from Holywell, Wales

    @O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • LeeJLewis leejlewis (@LeeJLewis) reported from Liverpool, England

    @O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!

  • bearnetuk Pete Baston (@bearnetuk) reported from Buckley, Wales

    @andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...

  • Madhavchoubey Madhav (@Madhavchoubey) reported from Liverpool, England

    @O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • JamesRoberts330 James Alan Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • JanRose61920860 Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • florabynight Laura (@florabynight) reported

    I used to love @O2, but my goodness you have pushed me to the edge over the last few days. Your physical SIM to eSIM transfer process is ridiculous. And that’s without your staff randomly switching off my service for no reason. Please get better!!!

  • jnpickering jnpickering (@jnpickering) reported

    @O2 Your website says data service is SW20 is good. It is unusable and has been for ages. Do you have any plans to upgrade data access to 21st century standards?

  • wossa99 drink up ye cider (@wossa99) reported

    @O2 Done all that, I’ve checked network overage and it says earlier fault fixed yet it’s still rubbish. When I check again the mast is still shown as broke, when are you going to fix it

  • EmmaLouLear Emma Lear (@EmmaLouLear) reported

    @O2 I was overcharged by almost £100 back in November and am being told that I have to wait until mid January before the refund process will start. Really, really bad customer service.

  • sophievrandall Sophie Randall (@sophievrandall) reported

    @O2 I rang yesterday to complain that I wasn’t receiving any signal on 4G/5G or having clear phone calls. You’ve sent me a new sim/ waiting for a technician to call but you’ve deactivated my sim!!! How am I suppose to answer your phone call? How am I meant to use my phone!!

  • 1992champions Paul Fletcher (@1992champions) reported

    @O2 I got a SIM card through virgin media you sent the card early and virgin media never happened I paid the first payment called in to your Meadowhall store spoke to a girl called Chelsea and she cancelled the SIM card which had never been used and payment

  • craigybratt Craig Bratt (@craigybratt) reported

    When are you going to sort out your terrible service in Exeter, @O2? Fed up of 4G that doesn’t work.

  • ginge003 💙 (@ginge003) reported

    @O2 Into the shop for the 4th time & will see if it’s finally sorted tomorrow. Asked what we should do if it isn’t having visited the shop 4 times & spoken to the call centre. Was told we would need to call customer support or visit the shop. Total disregard shown in P’boro shop 🙄

  • downwithdesign Gareth Hardy (@downwithdesign) reported

    @O2 Who can I speak to about not getting the service I pay for? 4G is unusable for me no matter where I go, yet my friends on EE get 170mb/s frequently. It's ridiculous.

  • cawalton7 Chris W 💙 (@cawalton7) reported

    @Staceylewington @O2 Must add, I found this myself as nobody at O2 customer services has proved it despite it being requested.