O2 Outage Report in Neston, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Upton and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Upton |
Total Blackout | |
| Chester |
Phone | |
| Liverpool |
Phone | |
| Birkenhead |
Internet | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone |
Community Discussion
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O2 Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
Unbelievable bad customer service from @o2 they offer a good deal then say it never was offered and can’t even try to offer any kind of a deal
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Sir Richard Richard 🇪🇺
(@RichtMUFC99) reported
from
Prescot, England
@Gazmo1 @graeme_wilko @O2 Its basic stuff as you say. Very very poor this from @O2. I genuinely and perhaps naively thought that customer service had moved on the a better place. Clearly not.
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@caville @O2 It was working this morning then come 12 it’s down.
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Paul Beacon
(@PaulBeacon0) reported
from
Liverpool, England
@LizParsons71 @O2 @02 Ask @O2 to log it as a “Regulated Complaint” so that they do not just treat this as a “Circumstance” Would be interested if @MartinSLewis has any great advice for your case. #MSEForum
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Paul Newton
(@Paul_Newton37) reported
from
Birkenhead, England
@O2 absolutely shocking disgraceful customer service. New phone O2 SIM 10 days later still no service. Spending hours on the phone getting passed around and fobbed off!! #avoido2
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Kev
(@Kev_Edwards) reported
from
Liverpool, England
@O2 asking me to complete a survey on how good the network service is over SMS messaging, only I can't answer the questions due to my network service being so poor 😴
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Nick Toye
(@NickToye) reported
from
Mold, Wales
@O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.
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Paul Beacon
(@PaulBeacon0) reported
from
Roby, England
I would be interested to see how @O2 handle this complaint case and what their resolution is. #Martinlewis @MartinSLewis #MSE
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J E S S
(@jess_hornee) reported
from
Bagillt, Wales
O2 is the shittest network by far my 4g takes about 3 hours to work sort it out @O2
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Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
I hope that now I’ve escalated my issue with @o2 they will be more reasonable
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access, it goes off on me, my messages don't send and its deletes. I spend a lot of money to your company and the service I am getting is disgusting. I am definitely changing networks. Not happy at all 😟
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Meirion Thomas
(@GadgetMaze) reported
from
Shotton, Wales
@O2 fantastic customer service from Jayne and Matt @o2broughton (Chester) on Saturday. They spent 2 hours figuring out a problem with my phone, and we had a giggle while doing it! Thanks 😊
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Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
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shane cooke
(@shanecooke) reported
from
Mostyn, Wales
@o2 has have the worst customer service ever, they just don’t want to help. As soon as I can I will be changing provider
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Kellie Walters
(@KellieW88) reported
from
Liverpool, England
@O2 no service again 🙄🙄🙄🙄 shittest network
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Helen Smith
(@Hel3110) reported
from
Birkenhead, England
@O2 My phone has not had any internet access 2day, it goes off on me, my messages don't send n its deletes, not receiving. I spend a lot of money to your company and the service I'm getting is disgusting. I am definitely changing networks. Not happy at all 😟
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Maria
(@Maria35338108) reported
@O2 I have been trying g to cancel my contract for days and yet again placed in a queue. Just letting g you know I did send in writing within my cooling off period as getting no answer yet again.
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Matthew Collins
(@Matthew70164866) reported
@simon_taxi @O2 I’m finding 4G around Regent St, Gt Marlborough St is awful, drops to 3G and sometimes E. Not sure if it’s to do with O2 or it happens with other providers……
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Aniqa
(@Aniqa_05) reported
@O2 I’m in Italy and my dads isn’t working? This has never happened before? how can I get my data to work?
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𝙇𝙞 𝙉𝙤𝙤𝙧𝙢𝙤𝙝𝙖𝙢𝙚𝙙
(@lnoormohamed) reported
So I’ve just wiped my old huawei P30 Pro for my dad and @O2 app is not longer supporting that android version. Really that’s a bit **** to be honest isn’t it? Do you really require the latest OS to run a billing app?
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Big Daddy
(@Giant_haystack) reported
@O2 **** network. Waiting for 1 year for a no service area to be fixed. Same boring text every month. Avoid these clowns 🤡
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A girl is no one
(@agirlisnoone19) reported
@O2 will terminate my contract with you. So far you have not provided the service I’m paying for.
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Tracey
(@missiles22) reported
@simon_taxi @O2 lots of us having issues and @O2 refusing to deal with it
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J.
(@dilligaf666xxx) reported
@O2 ABSOLUTE DISGUSTING UNPROFESSIONAL BEHAVIOUR FROM TWO OR SHOULD I SAY 3 OF YOUR STAFF TODAY WITHIN AN HOUR.3 DIFFERENT STORIES ABOUT MY BILL AND TWICE I WAS HUNG UP ON. Id like to put in a formal complaint so what do i do?
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Zack Hallam 🐝
(@ZackHallam) reported
from
Manchester, England
Why does @O2 refuse to give you internet connection whenever there’s more than 4 people near you… Surely there’s enough infrastructure in Manchester to support 4G?! Every single time I’m in a city centre, my data just doesn’t work. It’s a joke
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suzie price
(@suzieprice) reported
@O2 hello - has anyone with a samsung galaxy a12 lost the myo2 app? Been thru it in my local o2 shop but the guys there couldn't find an issue. App "no longer compatible" and gone from play store