O2

O2 Outage Report in Garswood, St. Helens, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Garswood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Garswood, St. Helens, England 01/24/2026 04:10

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Garswood, St. Helens, England

The most recent O2 outage reports came from the following cities: Southport, Bolton and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Internet
United KingdomSouthport Internet
United KingdomBolton Phone
United KingdomSouthport E-mail
United KingdomSt Helens Internet
United KingdomSouthport Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Garswood, England

Latest outage, problems and issue reports in Garswood and nearby locations:

  • NayJDennis Nay 🍉 (@NayJDennis) reported from Partington, England

    @O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!

  • NayJDennis Nay 🍉 (@NayJDennis) reported from Partington, England

    @JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was

  • Ben_Alex_86 Ben Alexander (@Ben_Alex_86) reported from Liverpool, England

    @O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!

  • DanielleBaileyx Danielle Bailey (@DanielleBaileyx) reported from Roby, England

    @O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in

  • Is_Me_Ben Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??

  • Is_Me_Ben Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??

  • kayewillan Kaye Willan 🏖🌞 (@kayewillan) reported from Tyldesley, England

    @O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?

  • Is_Me_Ben Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.

  • TheImageDarlin1 @TheImageDarling (@TheImageDarlin1) reported from Warrington, England

    @O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2

  • stevegsimpson Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • elrosevincent Ellie♐️ (@elrosevincent) reported from Liverpool, England

    Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2

  • DanSnelson Dan snelson (@DanSnelson) reported from Widnes, England

    Second day of no service @O2 any idea of when it will be back up and running in wa8 area

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • LiverpoolNat1 N Nicholas (@LiverpoolNat1) reported from Liverpool, England

    @O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • matpilling Mat. (@matpilling) reported from Newton-le-Willows, England

    @O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • davegilsenan Dave Gilsenan (@davegilsenan) reported

    Maybe the sihal was so bad @O2 didn't get my tweet

  • jamesr181 JamesR (@jamesr181) reported

    @iryanjamese @O2 Completely agree!! I’m pretty pissed off to be honest. Just hoping it isn’t going to be October! Even on the apple site it’s saying mid October now so I think the same problem wherever you go now!

  • westham009 Jack Allum 🏳️‍🌈 (@westham009) reported

    @O2 I’m having issues sending text messages. I either have to go into airplane mode and back or turn my phone off and on before they will send. Others on O2 NOT experiencing these issues.

  • SM1982_ Ste (@SM1982_) reported

    @Ofcom I know there is a time scale for companies to deal with complaints before you get involved but I swear this issue I have with @O2 is driving me mad. I literally want to pay a bill and they won’t or can’t take the payment despite it showing as pending from my bank. 1/2

  • jamesr181 JamesR (@jamesr181) reported

    @iryanjamese @O2 I’ve always preordered through o2 but this year seems to be a real problem. Never had this in the past! There shouldn’t be a preorder option if they aren’t going to have the stock!

  • iryanjamese Ryan🫶🏽 (@iryanjamese) reported

    @jamesr181 @O2 LOOK AT THIS **** @O2 you must be having a laugh! I preordered this phone at EXACTLY 13:13 on Friday the 9th of September.

  • SM1982_ Ste (@SM1982_) reported

    @O2 @Ofcom it’s going to end up showing on my credit file and I am trying to sort a mortgage. Another 2 hours on the phone tonight and not sorted. Nobody wants to take responsibility. HELP

  • ren_unit Martin R (@ren_unit) reported

    @O2 You guys are LIARS. I was offered a promotion by o2 staff and I am now being told no such thing exists. That the employee I spoke to know one knows. Yet I’ve had texts from O2 asking what I thought of my service. Go back and listen to the calls associated with the account .

  • iryanjamese Ryan🫶🏽 (@iryanjamese) reported

    @jamesr181 @O2 I’ve tweeted at them multiple times, I’ve dm them twice and **** all. I’ve pre ordered the new iPhone every year from apple for the last like 5-6 years. I deceive to get a contract and from o2 this year and it goes tits up!!!

  • jackgreggs jack (@jackgreggs) reported

    @O2 hi I requested a super Duolingo voucher with o2 priority, it says the voucher has been used but my Duolingo account is still on basic, it now says the voucher is not available and to tweet for support?