O2 Outage Report in Garswood, St. Helens, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Garswood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Garswood, St. Helens, England
The most recent O2 outage reports came from the following cities: Wigan, Liverpool, Warrington, Skelmersdale, Southport and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Phone | |
| Liverpool |
Internet | |
| Warrington |
Phone | |
| Skelmersdale |
Phone | |
| Southport |
Phone | |
| Southport |
Internet |
Community Discussion
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O2 Issues Reports Near Garswood, England
Latest outage, problems and issue reports in Garswood and nearby locations:
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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@TheImageDarling
(@TheImageDarlin1) reported
from
Warrington, England
@O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Dan snelson
(@DanSnelson) reported
from
Widnes, England
Second day of no service @O2 any idea of when it will be back up and running in wa8 area
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Kaye Willan 🏖🌞
(@kayewillan) reported
from
Tyldesley, England
@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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Danielle Bailey
(@DanielleBaileyx) reported
from
Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Ben Alexander
(@Ben_Alex_86) reported
from
Liverpool, England
@O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Fractured Dreams
(@N1nj4L1nk) reported
@O2 @lolayounggg You've got until my next payment to make your network usable, if you don't I'll be moving to a decent network.
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Johnnyboyyork
(@Johnnyboyyork1) reported
@O2 Having problems with an Odeon code I received - site says code is not valid. Can you help?
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Fractured Dreams
(@N1nj4L1nk) reported
@kieran11788 @lumpusme @O2 They always claim I used far more data that my phone says I have, I would have bought it if it wasn't for the fact that it takes several minutes (at best) to load the Google homepage. With how **** the signal is it's impossible for me to use the amount of data they claim.
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Luke Briggs
(@Briggsffs) reported
@O2 Well I contacted you first of on the 2nd of Jan and was told it'd take 5 working days to hear something never heard anything, rang again around 10 days later same response then tried again last week and was told the same again and still absolutely nothing the 3rd time I called I
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KateWithTheGlasses
(@kate1305) reported
@O2 gave DMd you as I have an ongoing issue that needs resolving
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Craig Biddick
(@BiddickCraig) reported
@O2 @virginmedia More excited if you sorted out our Broadband issue and we could have the internet at home for work and education. Trying to fix it - hours of calls, being cut off, dealing with BOTS, asking for same information again, still waiting for a dongle. AVOID
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John Burns
(@TwoStoreyADL) reported
@toriallenmartin @O2 I'm forever on the phone to my wife when I'm on a break at work and the reception is just terrible. Time for a change, me thinks. Hope you get sorted as well.
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Robert Jacobs
(@robjacobs25) reported
@Kat42219051 @O2 The same.. Indian call centre but knew all of my details including current billing. Offered me a discount deal via email that never arrived as I turned down their offer of a new phone.
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Cornwall DJ
(@BayTreeBarry) reported
@O2 Still no service
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Craig 🎸
(@Craig_Thurlow) reported
@O2 Hi, I spoke with your team yesterday about transferring my old number to my new O2 sim They said it'd be done by 6pm this evening, but I've still not received any confirmation or guidance on how to do it. Please help/ advise