O2

O2 Outage Report in Garswood, St. Helens, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Garswood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Garswood, St. Helens, England 12/24/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Garswood, St. Helens, England

The most recent O2 outage reports came from the following cities: Southport, St Helens, Bolton and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport E-mail
United KingdomSt Helens Internet
United KingdomSouthport Total Blackout
United KingdomBolton Phone
United KingdomBolton Total Blackout
United KingdomLiverpool Phone

Community Discussion

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O2 Issues Reports Near Garswood, England

Latest outage, problems and issue reports in Garswood and nearby locations:

  • NayJDennis Nay 🍉 (@NayJDennis) reported from Partington, England

    @O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    going back to o2 network @o2 how do i send the PAC number so i can keep the same number

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • kayewillan Kaye Willan 🏖🌞 (@kayewillan) reported from Tyldesley, England

    @O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • shaunyg1985 Shaun Glover (@shaunyg1985) reported from Warrington, England

    @virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in

  • LiverpoolNat1 N Nicholas (@LiverpoolNat1) reported from Liverpool, England

    @O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇

  • NayJDennis Nay 🍉 (@NayJDennis) reported from Partington, England

    @JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was

  • TheImageDarlin1 @TheImageDarling (@TheImageDarlin1) reported from Warrington, England

    @O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2

  • matpilling Mat. (@matpilling) reported from Newton-le-Willows, England

    @O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

  • Ben_Alex_86 Ben Alexander (@Ben_Alex_86) reported from Liverpool, England

    @O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.

  • shafterjay Jay Unsworth (@shafterjay) reported from Wigan, England

    @O2 is there a issue with your app / website can’t get access

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!

  • DanSnelson Dan snelson (@DanSnelson) reported from Widnes, England

    Second day of no service @O2 any idea of when it will be back up and running in wa8 area

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    @O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LeighB123 Leigh Bartley (@LeighB123) reported

    @O2 trying all day to speak to someone about my phone not making calls. I was on hold for 1hr30mins. Nobody answered. Live chat, nobody has come back to me!!! This is terrible service. I now cannot make any calls, not even to 202 customer services. Someone please help !!!!!!

  • laaur3nxox Lauren ✨ (@laaur3nxox) reported

    @O2 your data service is so unbelievably SHITE like it’s not even funny how bad it is?

  • crazy_nicnac Star Girl (@crazy_nicnac) reported

    Are @O2 down or something can’t make any calls. I’ve got data connection but can’t dial out.

  • Minutd07 🔰 Martin Norman 🔰 (@Minutd07) reported

    @O2 need help

  • zoesagrott TR€ACL€ :) (@zoesagrott) reported

    @O2 @crazy_nicnac No signal at all, daughters is fine. No calls texts or data. calls say mobile network unavailable

  • hicksthesphynx Ricky (@hicksthesphynx) reported

    @O2 Ok I’ve hung up after an hour in the queue. Almost 4.5 hours on the phone and back and forth with your online service over the last 16 days. I would really appreciate a call back if you DM me. Becoming extremely frustrated.

  • alanatark Alan Ross (@alanatark) reported

    @O2 Do you have directions to NE3 Newcastle? Since July 22 you’ve had a mast problem………next text update due 10 February. Meanwhile, negligible call coverage!!

  • chilaspt Xicuembo (@chilaspt) reported

    @O2 Hey when will you sort out the congestion at Gatwick airport? Full signal, no data flowing, 5 different phones and contracts on O2 so Def not an endpoint issue

  • sazmeister88 Sarah 🚩💚🤍❤️ #WearAMaskYouStupidBastards (@sazmeister88) reported

    every day here is just me getting angry and stressed about having no 4G signal so i can't respond to anyone's messages while @virginmedia and @o2 insist there are no 4G issues in central milton keynes and i have just been lying about it since august last year for reasons unknown

  • mfrayCFC Formerly chelski_blues (@mfrayCFC) reported

    @Innerangels1 @O2 I managed to get through to someone using the chat function on the My O2 app so I recommend trying that if all other avenues fail.