O2 Outage Report in Garswood, St. Helens, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Garswood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Garswood, St. Helens, England
The most recent O2 outage reports came from the following cities: Runcorn, Liverpool, St Helens, Warrington, Skelmersdale and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn |
Phone | |
| Liverpool |
Phone | |
| St Helens |
Phone | |
| Warrington |
Total Blackout | |
| Runcorn |
Phone | |
| Skelmersdale |
Internet |
Community Discussion
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O2 Issues Reports Near Garswood, England
Latest outage, problems and issue reports in Garswood and nearby locations:
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Balcombe
(@DodgyValley) reported
from
Walkden, England
@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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David Moores
(@katarn_a1) reported
from
Bolton, England
@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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marico
(@marikapaprik) reported
from
Walkden, England
Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Williamson
(@menige73) reported
@memike72 @tescomobile @O2 Swap the number from old sim to new sim. Call into a TM shop and text SWAP to 23424 from old sim. Then reply with new sim serial number.When you lose signal pop new one xx
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Aaron Iley
(@27Iley) reported
@reynlord I’m sure @O2 are *************** with me. Only place I really get signal is sat on my sofa - where I have Wi-Fi.
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T i m m y
(@timmya1981) reported
@O2 Of course. What shall I tell my customers and colleagues who can’t reach me on my phone as I work from home? That I am unable to provide them with a fault free service? Been with you many years but this is probably the last. It’s a very poor response
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Spike7307
(@spike7307) reported
@O2 you are not dealing with the issue I reported to you this afternoon. You are harassing my 80 year old father with demands for payment - even though he has a pay-as-you-go account which is in credit. It’s no good telling me to call Customer Service - they are awful!
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Ben
(@zuffle) reported
@O2 I'm with O2, I've got a massive roaming bill I shouldn't have. Spoken to about 12 people in the last 5 days while on holiday in Canada trying to resolve. Still not sorted. Don't switch to @O2 for roaming benefits folks, terrible service and misinformation.
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Xicuembo
(@chilaspt) reported
@O2 Nope, new tried them, tried 4 phones all on o2 all have issues... Clearly oversubscribed masts... Gets a little better if I force 3g, but still a very bad experience... As soon as I am a few hundred meters away from the terminals and connect to another mast all is ok....
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Mohammed
(@Magnifico778) reported
@O2 it’s the 4th time I’ve been cut off as soon as someone from your organisation has picked the phone up. I have an urgent issue, can you please do something about this. Thank you.
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Ben
(@zuffle) reported
@virginmedia Nothing, just about another three failed chats with @O2 customer service. Now coming to the end of day five, this is ridiculous.
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Fletch 🐝
(@AarontheManc) reported
Another month, another **** up by @O2 that only I, my bank account & my credit score get punished for.
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Spike7307
(@spike7307) reported
Twitter - please help me. My 80 year old father is being harassed by @O2 for money - even though he has a pay as you go account which is in credit! Has anyone been through similar and can advise - because we just can’t get through to @O2 1 of 2..