O2

O2 Outage Report in Garswood, St. Helens, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Garswood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Garswood, St. Helens, England 01/26/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Garswood, St. Helens, England

The most recent O2 outage reports came from the following cities: Southport, Bolton and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Internet
United KingdomSouthport Internet
United KingdomBolton Phone
United KingdomSouthport E-mail
United KingdomSt Helens Internet
United KingdomSouthport Total Blackout

Community Discussion

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O2 Issues Reports Near Garswood, England

Latest outage, problems and issue reports in Garswood and nearby locations:

  • goughy84 Mark Lister (@goughy84) reported from Bolton, England

    @O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks

  • x_Saz Sarah Pollard (@x_Saz) reported from Bryn, England

    @O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund

  • stevegsimpson Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • Is_Me_Ben Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??

  • Is_Me_Ben Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.

  • DW26707385 D.W (@DW26707385) reported from Lymm, England

    O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday

  • marikapaprik marico (@marikapaprik) reported from Walkden, England

    Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • PLees321 Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • craigparry85 Craig Parry (@craigparry85) reported from Kirkby, England

    @O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!

  • DodgyValley Balcombe (@DodgyValley) reported from Walkden, England

    @O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’ve been waiting half an hour to speak to customer services??? @O2 🙄

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this

  • Is_Me_Ben Ben Winstanley (@Is_Me_Ben) reported from Aspull, England

    @O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??

  • lindseyjthom Lindsey (@lindseyjthom) reported from Liverpool, England

    Had nothing but signal problems since joining @O2 😣

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • alphamuscledog AlphaMuscleDog (@alphamuscledog) reported

    @o2’s supposed ‘5G’ network in Manchester, even with full signal, is so poor I can’t even load @youtube; but I can’t get out of my contract despite the fact they aren’t meeting their service requirements. Been to their store and told there was nothing they could do. Total cowboys

  • InvestmentBay SBInvestment (@InvestmentBay) reported

    @Kayleigh92A @O2 I'd raise a complaint with the pub chain, get rid of the jobsworth prick for a start. O2 never fixes things tho so don't even try trust me mate

  • Gaz_Holl Gary Holliday (@Gaz_Holl) reported

    Just joined @O2 for the first time. It has been the worst decision I have ever made. Wrong sim sent out to me. New sim on its way after speaking to 4 different O2 advisers. Meanwhile original sim looks like it has been deactivated leaving me with no phone number. Please advise.

  • Stupot_1983 Stupot mcfrew (@Stupot_1983) reported

    Why has @O2 signal gone from bad to worse in my area constantly run 3g Web now as 4g jsut don't work funny it went crap when they joined @virginmobile not my phone as tried on several different devices and get told its due to more people using the network now! #Stuck in contract

  • rachel_norfolk Rachel Lawson (@rachel_norfolk) reported

    @O2 It was from an O2 store. They were as frustrated as I was that nobody on customer services knew about the offer and what to do

  • eherne1 Emily Herne (@eherne1) reported

    @O2 @123midgetchloe I had this issue tonight too, no drinks for us 😩

  • dantheplumber2 dan meskell (@dantheplumber2) reported

    @O2 @123midgetchloe Are we wasting our time today? What's the problem?

  • Henry_Keating87 Henry Keating (@Henry_Keating87) reported

    What’s going to be sorted first? #HunterBidensLaptop or @o2 getting signal in wales?

  • Peter_Barker Peter Barker (@Peter_Barker) reported

    How do I get a PAC code from @O2 when I can’t receive texts because my local mast has been out of service for the last two months?

  • melanieladd2 melanie ladd (@melanieladd2) reported

    @O2 your code is not working for ember inns free drinks?