O2 Outage Report in Garswood, St. Helens, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Garswood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garswood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Garswood, England
The most recent O2 outage reports came from the following cities: Bolton, and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton
|
Phone | 22 days ago |
|
Bolton
|
Phone | 27 days ago |
|
Wigan
|
Phone | 1 month ago |
|
Wigan
|
Total Blackout | 1 month ago |
|
Wigan
|
Phone | 2 months ago |
|
Warrington
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Garswood, England
Latest outage, problems and issue reports in Garswood and nearby locations:
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Nay 🍉 (@NayJDennis) reported from Partington, England@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
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Nay 🍉 (@NayJDennis) reported from Partington, England@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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@TheImageDarling (@TheImageDarlin1) reported from Warrington, England@O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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Kaye Willan 🏖🌞 (@kayewillan) reported from Tyldesley, England@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Balcombe (@DodgyValley) reported from Walkden, England@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Mark Lister (@goughy84) reported from Bolton, England@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Craig Parry (@craigparry85) reported from Kirkby, England@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Lucy Willis (@LucyLoopy86) reported from Standish, England@O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Danielle Bailey (@DanielleBaileyx) reported from Roby, England@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Steve Simpson (@stevegsimpson) reported from Garston, England@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Ben Winstanley (@Is_Me_Ben) reported from Aspull, England@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Sarah Pollard (@x_Saz) reported from Bryn, England@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Mat. (@matpilling) reported from Newton-le-Willows, England@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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marico (@marikapaprik) reported from Walkden, EnglandPlease tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
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Paul Lees (@PLees321) reported from Garston, England@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Fern 🖤 (@FernScottt) reported@O2 @O2 It’s been over 5 days now since I was told my issue would be resolved in 5 days.....what now?
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Michelle Szebert (@SzebertMichelle) reported@O2 can u please tell me if there is a problem with the live chat? I’ve been trying for days to get in contact regarding my sons phone but constantly saying the agents are busy.
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Sparky Shiny (@sparkyshiny) reported@O2 Many times yesterday and today, it was made by the self service option of texting PAC to 65075.
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🇹🇿🇮🇳ig:@wordsofatlas🇸🇴🇾🇪 (@NomadicIroh) reported@O2 I'm trying to cancel @disneyplus but the app and online aren't working so I can't. If I get charged y'all better give me compensation for all the stress you're putting me through
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TC (@tjcarter87) reported@O2 Hi. Been trying to give you a PAC code on the App to bring a number over to you, but keep getting emails saying I failed security and the port was unsuccessful. 5 times now. Phone keeps telling me to do it on the app then cuts me off! Help!!
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Louise Robertson (@lourob13) reported@O2 is there any way to speak to someone about my phone? I keep getting cut off when calling 202 and online chat won’t let me ask anyone for help.
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SJC (@sarahconkling) reported@O2 I have not had signal in SW19 or Mitcham since yesterday afternoon. When will the service be back? Can I get a refund on my bill?
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Chris Adams (@ChrisAdamsFabs) reportedHi @o2 I’ve just been through the process of ordering a new phone from you guys. Got to the payment page and halfway through it crashed. Got a load of paperwork through to my email address. Not sure if it has gone through or not. Can you help? 🥰👍
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Red For Life (@djmrx) reported@O2 I understand that but why do you make it so difficult to book a port online? Wouldn't sorting your online problems out take strain off the call centre staff? If I could have sorted the port out online I wouldn't have had to call up.
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Big Little Sister (@TheBigLittleSis) reported@O2 Hi I DM'd you as requested no reply. Not feeling that confident with yr service now. I have the details from you definitely says before new year and its 2 wks past now. Plus I'm going to lose the chance of the 20% discount. Not happy @O2