O2

O2 Outage Report in Garswood, St. Helens, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Garswood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Garswood, St. Helens, England 01/29/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Garswood, St. Helens, England

The most recent O2 outage reports came from the following cities: Skelmersdale, Southport, Bolton and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomSkelmersdale Phone
United KingdomSouthport Phone
United KingdomSouthport Internet
United KingdomSouthport Internet
United KingdomBolton Phone
United KingdomSouthport E-mail

Community Discussion

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O2 Issues Reports Near Garswood, England

Latest outage, problems and issue reports in Garswood and nearby locations:

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • greenbhoy1 Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • franlatics27 Fran Edwards (@franlatics27) reported from Wigan, England

    @O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works

  • kea11y Keally (@kea11y) reported from Bolton, England

    @O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.

  • nuttyhill Patrick Veale (@nuttyhill) reported from Warrington, England

    @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • AdnyNichols Andy Nichols (@AdnyNichols) reported from Horwich, England

    @O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.

  • Dave_Dewy Dave Dewy (@Dave_Dewy) reported from Tyldesley, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • franlatics27 Fran Edwards (@franlatics27) reported from Garswood, England

    @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

  • x_Emma_H_35_x Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England

    @O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious

  • welshapplefan Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported from Sandymoor, England

    @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

  • EmmaJStrong Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

  • ImTHORNx THORNx (@ImTHORNx) reported from Liverpool, England

    @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

  • ecsg1798 E Charles (@ecsg1798) reported from Liverpool, England

    @O2 Hello I've an issue with my account and payment

  • ChristineAnn63 Christine Doyle (@ChristineAnn63) reported from Liverpool, England

    @O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?

  • JonHurst15 ⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported from Bolton, England

    @O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍

  • DamonHoward17 Damon Howard (@DamonHoward17) reported from Abram, England

    @O2 worst customer service in the world! Absolutely useless!

  • GeoffreyClewes Geoffrey Clewes (@GeoffreyClewes) reported from Bolton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • millswarrior Clare Louise Mills (@millswarrior) reported from Golborne, England

    Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

  • JamesRoberts330 James Alan Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Niaa_x ‏❥ (@Niaa_x) reported

    i have to say — @ThreeUK network internationally give me no issues with DATA. but my @O2 line? i’m absolutely hating the experience. 😭

  • Loveenduresfore loveenduresforever (@Loveenduresfore) reported

    @daviddunninguk @O2 They are awful. I spent next to 18 months without a signal in Strensall. Oddly enough…. I left 02 at the first opportunity. My wife is with EE and never had an issue.

  • SamPott28084244 Sam Potts (@SamPott28084244) reported

    @O2 please can I get some help I'm trying to top my my nans PAYG sim and it's not allowing me. She in hospital and is being moved to a different hospital as we speak and it's just not accepting a payment please help!! Sent a DM

  • silentpen Ivy • 💙 🌹 (@silentpen) reported

    @O2 I was charged £24.39 in March - April for “things you bought” at £9.16 that I NEVER bought.

  • SeanMcn99075899 Sean Mcnally (@SeanMcn99075899) reported

    @O2 Poor signal ever since I started my contract, explanation mark on the 4g/5g symbol

  • curiouszhi Zhi Ling Lee (@curiouszhi) reported

    @O2 @O2 I'm now being transferred to a 3rd department! Almost an hour on the phone and not resolved... very shocked at how poor your customer service is esp to someone who's been on O2 for 10+ years.

  • AngleseyPete Pete Baars (@AngleseyPete) reported

    @O2 @LoveIsland If it's anything like the service I've received it won't happen and unless someone gets back to me soon, I won't even have wifi to communicate with.

  • curiouszhi Zhi Ling Lee (@curiouszhi) reported

    @O2 Hi, no it's not something than can be done via My O2, which is why I was being transferred to the Customer Retention department who hasn't picked up so I'm still on hold :(

  • wendyg4073 wendyg4073 (@wendyg4073) reported

    Two days on the trot @O2 service is crap in Ayrshire, must be time for a change when this contract is up 😡

  • brookew89 Brooke (@brookew89) reported

    @O2 my order placed on Tuesday which was next day delivery hasn’t arrived, Royal Mail say the tracking number doesn’t exist and I can’t find an answer on the FAQs or a number to call, could someone help me please? 🙏