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O2

O2 service status in Garswood, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Garswood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garswood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Garswood, England

The most recent O2 outage reports came from the following cities: Bolton, and Wigan.

CityProblem TypeReport Time
Bolton Phone 23 days ago
Bolton Phone 28 days ago
Wigan Phone 1 month ago
Wigan Total Blackout 1 month ago
Wigan Phone 2 months ago
Warrington Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Garswood, England

Latest outage, problems and issue reports in Garswood and nearby locations:

  • DamonHoward17
    Damon Howard (@DamonHoward17) reported from Abram, England

    @O2 worst customer service in the world! Absolutely useless!

  • Andy_TheGrouch
    Andy (@Andy_TheGrouch) reported from Bryn, England

    @O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.

  • franlatics27
    Fran Edwards (@franlatics27) reported from Garswood, England

    @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

  • GeoffreyClewes
    Geoffrey Clewes (@GeoffreyClewes) reported from Bolton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • 6danicalifornia
    Dani Tomlinson 🎶 (@6danicalifornia) reported from Horwich, England

    I really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡

  • nuttyhill
    Patrick Veale (@nuttyhill) reported from Warrington, England

    @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

  • springviewer
    John Edgar (@springviewer) reported from Wigan, England

    @shafterjay @O2 Now we're paying good money for no service

  • SimpaticoGem
    Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • greenbhoy1
    Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • thefirkinbar
    The Firkin (@thefirkinbar) reported from Newton-le-Willows, England

    @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

  • itspaulactually
    Paul (@itspaulactually) reported from St Helens, England

    Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?

  • emzz6
    Emma Springford (@emzz6) reported from St Helens, England

    @GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end

  • AdnyNichols
    Andy Nichols (@AdnyNichols) reported from Horwich, England

    @O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.

  • SteveyAsp
    Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • SimpaticoGem
    Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • Dave_Dewy
    Dave Dewy (@Dave_Dewy) reported from Tyldesley, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Mhamp84
    Myles Hampson (@Mhamp84) reported from Hindley, England

    @Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data

  • x_Emma_H_35_x
    Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England

    @O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious

  • kea11y
    Keally (@kea11y) reported from Bolton, England

    @O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ukcat87
    Black cat 😃 (@ukcat87) reported

    @O2 @Thicket23 Cancel the merger It's not going to end well Virgin suck

  • oldmanbodypop
    Martin Warren 🤘💉😷 (@oldmanbodypop) reported

    @O2 @virginmedia If this means that my phone is about to become a Virgin mobile then I will be leaving. Worst customer service ever, not for me thanks.

  • ellrbrown
    Elliott Brown (@ellrbrown) reported

    @O2 I first joined BT Cellnet in 2001, before it became O2, so almost a customer for 20 years.

  • MouseDub
    DubMouse (@MouseDub) reported

    Hmmmm @O2 merging with virgin media. Let’s hope O2 doesn’t now start charging stupidly high prices & mobile is better than virgin’s broad brand. I feel a change of network provider incoming soon

  • scanme_tukslaw
    Tuks Law (@scanme_tukslaw) reported

    @RobertsonEilidh @O2 They have the worst customer service of any network. They have cancelled an account - now sent a threatening letter for an amount not owed and won’t speak to me as the account doesn’t exist. Seriously you couldn’t make this up 🤬 On hold now for 50 mins again 🤬🤬🤬

  • kingofbumpers
    NHF (@kingofbumpers) reported from Chestfield, England

    @O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5

  • GreenLe69138272
    GreenLeave 💙 (@GreenLe69138272) reported

    @Veronica_Strain @O2 My thoughts exactly. Can’t think of a worse idea than teaming with Virgin Media ! Dreadful customer service, took 6 mths to get a refund after terminating my contract with them & they are only able to do this by cheque, really?! I’ll probably leave o2 & move fully to BT now..

  • TheOlDavenport
    Oliver Davenport (@TheOlDavenport) reported

    @O2 I asked Virgin to take my phone and add to bb account in December. It was beyond them. 5 months of begging & pleading secured nought. I quit. They said I was still under contract to pay money for a service I never got. I said enough is enough. A/c 646430002. 100s of messages.

  • andyphilipson
    Bilbo Gubbins (@andyphilipson) reported

    Hi @o2 I received a call from your contact centre the other day who kindly offered to renew my contract. However ever since renewing I have lost access to visual voicemail with no option to set it back up. Please help!

  • scanme_tukslaw
    Tuks Law (@scanme_tukslaw) reported

    @O2 @virginmedia Feel sorry for @virginmedia as your customer service is the worst. No one will talk to me about a threatening letter you have sent about a closed account. Reason given - the account is closed 🤬 Really then why are you sending me threatening letters?