O2 Outage Report in Garswood, St. Helens, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Garswood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Garswood, St. Helens, England
The most recent O2 outage reports came from the following cities: Southport, Bolton, St Helens and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
Internet | |
| Bolton |
Phone | |
| Southport |
||
| St Helens |
Internet | |
| Southport |
Total Blackout | |
| Bolton |
Phone |
Community Discussion
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O2 Issues Reports Near Garswood, England
Latest outage, problems and issue reports in Garswood and nearby locations:
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Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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Balcombe
(@DodgyValley) reported
from
Walkden, England
@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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David Moores
(@katarn_a1) reported
from
Bolton, England
@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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D.W
(@DW26707385) reported
from
Lymm, England
O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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marico
(@marikapaprik) reported
from
Walkden, England
Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Craig Parry
(@craigparry85) reported
from
Kirkby, England
@O2 is there a customer service number that can be called where I can actually speak to a human being please? I have tried 5 different numbers and each one goes through the options and then says bye and hangs up the call! How can anyone deal with their account when you can’t spk!
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle Rafferty
(@KRaff_YSC) reported
@O2 are the worst network I’ve ever had. Signal is **** everywhere I go. Can’t wait **** them off
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Starscream
(@1982Starscream) reported
@virginmedia @O2 @itvtakeaway How about fixing your **** internet first?
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Mark
(@MarkBirch1988) reported
@O2 has got to have the worst signal in the whole of Liverpool.
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Becca Jones
(@pengetoanywhere) reported
@O2 And yes, I was assured by 2 members of your customer service team it was all done on Thursday morning. I’ve never had this issue before, it’s been a total pain not being able to use my phone (despite still paying for it 🙃) it’s just not good enough!
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Helen
(@hlucye) reported
@O2 hey there, I’m trying to buy a new phone through the website but it keeps saying the card payment didn’t go through and to select a billing address. I’ve tried 2 diff cards. My home and billing address are the same. Are you able to help me with this at all?
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FAY
(@cafayracer) reported
@O2 & @giffgaff when are you going to finish whatever it is you’re doing that affects those in Chippenham and Calne? Loads of us still without any service as soon as we’re without WiFi and it’s been going on for about 2 weeks now…
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CeccyK
(@owusu_cecilia) reported
@O2 are you guys being serious? my network has been rubbish for the past 1yr and yall have the audacity to increase my bill again? For what exactly? The nonexistent service i use or what?
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Arvind Ramesh
(@Travellingsanta) reported
@O2 I would hence request the team concerned to have this rectified immediately and have it completely removed of my credit report and the same to be confirmed to me by email in written! It’s a shame that this is the customer experience offered by @O2 !!
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Matthew
(@Matthew_Mc_D) reported
@virginmedia @O2 @itvtakeaway Your Internet service is abysmal
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Jess🌶
(@JessOwen_TT) reported
@O2 So annoying I have to continue to pay for my airtime and device plan on my stolen iPhone I know I didn’t have insurance but still... What a crap world we live in - Like I have £600 to just pay my contract off!! Urgh😭.