O2 Outage Report in Garswood, St. Helens, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Garswood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Garswood, St. Helens, England
The most recent O2 outage reports came from the following cities: Southport, St Helens, Bolton and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
||
| St Helens |
Internet | |
| Southport |
Total Blackout | |
| Bolton |
Phone | |
| Bolton |
Total Blackout | |
| Liverpool |
Phone |
Community Discussion
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O2 Issues Reports Near Garswood, England
Latest outage, problems and issue reports in Garswood and nearby locations:
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
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David Moores
(@katarn_a1) reported
from
Bolton, England
@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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D.W
(@DW26707385) reported
from
Lymm, England
O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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D.W
(@DW26707385) reported
from
Risley, England
@O2 Make sure all ok with my Date of 4G network 👍
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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D.W
(@DW26707385) reported
from
Risley, England
Still problems in @O2 @O2AcademyLeeds
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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Balcombe
(@DodgyValley) reported
from
Walkden, England
@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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steven rothwell
(@steven_rothwell) reported
from
Hindley, England
@tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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marico
(@marikapaprik) reported
from
Walkden, England
Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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cai
(@calriver38) reported
@O2 hi, you didn't take my direct debit today, is that because of Christmas? Also i realized that you never billed me by email, have you stopped doing it that way? Thanks.
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Craig Bratt
(@craigybratt) reported
When are you going to sort out your terrible service in Exeter, @O2? Fed up of 4G that doesn’t work.
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Lee
(@LeeDeacy90) reported
@O2 I recently upgraded my phone and can no longer join the wifi on the underground. The manage my 02 wifi link on the 02 app doesn’t work?? I have tried using wifi, data, different computer, I have turned off my phone & reset my network settings, Can you get this resolved asap?
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Salopcast
(@salopcast) reported
@O2 @craigybratt It is the same at Salop, I moved to three. I can actually send a text now; it was that bad. When I quit they said, oh you have been with us for nineteen years and I replied, yup and you offered me nothing all these years
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drink up ye cider
(@wossa99) reported
@O2 Done all that, I’ve checked network overage and it says earlier fault fixed yet it’s still rubbish. When I check again the mast is still shown as broke, when are you going to fix it
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toto savage
(@evilstitch) reported
@O2 shocking service, raised fraud 19/09/2022, have now received 6 letters for this person, after having been assured the letters would stop, CS saying the previous advisers were lying about finding an account and telling me to open letters not addressed to me which is illegal
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Sophie Randall
(@sophievrandall) reported
@O2 I rang yesterday to complain that I wasn’t receiving any signal on 4G/5G or having clear phone calls. You’ve sent me a new sim/ waiting for a technician to call but you’ve deactivated my sim!!! How am I suppose to answer your phone call? How am I meant to use my phone!!
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Paulo 🐀
(@pandraus) reported
@commerzbank and @O2 I'm trying to buy a phone from o2, and it asked to leave a deposit. Using the credit card from commerzbank, it says I need to set up the TAN on my CC, but I have done that already. Do you guys have other customers with the same issue? Thank you.
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Gareth Hardy
(@downwithdesign) reported
@O2 Who can I speak to about not getting the service I pay for? 4G is unusable for me no matter where I go, yet my friends on EE get 170mb/s frequently. It's ridiculous.
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Ben
(@rockandrouleur) reported
@O2 Thank you to whomever was sorting my issue with new sim activation this morning. Please apologise to her for the manner in which the call was abruptly ended mid-sentence. She was so efficient in activating the new sim, it disconnected the old one mid call.