O2

O2 Outage Report in Garswood, St. Helens, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Garswood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Garswood, St. Helens, England 01/21/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Garswood, St. Helens, England

The most recent O2 outage reports came from the following cities: Southport, Bolton and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Internet
United KingdomBolton Phone
United KingdomSouthport E-mail
United KingdomSt Helens Internet
United KingdomSouthport Total Blackout
United KingdomBolton Phone

Community Discussion

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O2 Issues Reports Near Garswood, England

Latest outage, problems and issue reports in Garswood and nearby locations:

  • AdnyNichols Andy Nichols (@AdnyNichols) reported from Horwich, England

    @O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.

  • nuttyhill Patrick Veale (@nuttyhill) reported from Warrington, England

    @O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality

  • welshapplefan Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported from Sandymoor, England

    @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

  • ChristineAnn63 Christine Doyle (@ChristineAnn63) reported from Liverpool, England

    @O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?

  • kea11y Keally (@kea11y) reported from Bolton, England

    @O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.

  • JonHurst15 ⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported from Bolton, England

    @O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍

  • ImTHORNx THORNx (@ImTHORNx) reported from Liverpool, England

    @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

  • franlatics27 Fran Edwards (@franlatics27) reported from Garswood, England

    @O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks

  • x_Emma_H_35_x Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England

    @O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious

  • franlatics27 Fran Edwards (@franlatics27) reported from Wigan, England

    @O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works

  • Dave_Dewy Dave Dewy (@Dave_Dewy) reported from Tyldesley, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • millswarrior Clare Louise Mills (@millswarrior) reported from Golborne, England

    Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

  • EmmaJStrong Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

  • adamdumbleton87 Adam Dumbleton (@adamdumbleton87) reported from Liverpool, England

    Hoping someone at @O2 can help me I’m trying to access my

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • JamesRoberts330 James Alan Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙

  • GeoffreyClewes Geoffrey Clewes (@GeoffreyClewes) reported from Bolton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • DamonHoward17 Damon Howard (@DamonHoward17) reported from Abram, England

    @O2 worst customer service in the world! Absolutely useless!

  • ecsg1798 E Charles (@ecsg1798) reported from Liverpool, England

    @O2 Hello I've an issue with my account and payment

  • greenbhoy1 Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Tedsandtreasure Tedsandtreasures (@Tedsandtreasure) reported

    @O2 No reply still -there were plenty of alternative suppliers ( and cheaper ) but went with o2 because the customer service had been good - how wrong was I

  • samfilli Sam (@samfilli) reported

    @O2 @Beyonce Please don't let us down this time like Peter Kay 👀

  • malinowyq Piotrek Bezportek (@malinowyq) reported

    @O2 i can not start return! Horrible service! On website You do not have option to start return! I call 2hours and nobody replied!!!

  • Tedsandtreasure Tedsandtreasures (@Tedsandtreasure) reported

    @O2 O2 have spent hours +trying to sort a simple number change ! O2 to o2 - not difficultPlease ask someone to call me who can actually help !

  • theworldiscrap7 julie mills (@theworldiscrap7) reported

    @O2 how do we talk to someone, been on hold over an hour, live chat not working.

  • GeorgieMcFletch gєσяgιа⌣̈ (@GeorgieMcFletch) reported

    @O2 can you explain why every every week the cinema vouchers are gone within milliseconds. I watch the seconds count down in the lead up. Today I got an error message. Then once it finally stopped they were gone within the minute.... looks like I'm not the only one either.

  • travelfreakuk Travel Freak UK (@travelfreakuk) reported

    @O2 @dextofficial can you help? Have you tested 2FA when there are two numbers on same account?

  • Lauren84299770 Lauren (@Lauren84299770) reported

    @O2 I have been on hold for 3 hours in total trying to get through on phone lines, I am not happy. Is there any other way to contact customer service!? #o2 #o2customerservice #poorservice

  • EllisStrand Ellis (@EllisStrand) reported

    @O2 hi! Have sent you a DM but you seem to only be responding to tweets, I’ve been paying for a service I’m not receiving for over 2 weeks now and no resolution. Please respond.

  • alid7997 Alastair (@alid7997) reported from Manchester, England

    @O2 why is your signal in Manchester so, so ****?!