O2

O2 Outage Report in Garswood, St. Helens, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Garswood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Garswood, St. Helens, England 03/07/2026 07:35

March 07: Problems at O2

O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Garswood, St. Helens, England

The most recent O2 outage reports came from the following cities: Wigan, Southport, Liverpool, Warrington, Skelmersdale and Bolton.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Phone
United KingdomWigan Total Blackout
United KingdomSouthport Phone
United KingdomWigan Phone
United KingdomLiverpool Internet
United KingdomWarrington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Garswood, England

Latest outage, problems and issue reports in Garswood and nearby locations:

  • Dave_Dewy Dave Dewy (@Dave_Dewy) reported from Tyldesley, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • jessslee_ Jess (@jessslee_) reported from Walkden, England

    @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

  • millswarrior Clare Louise Mills (@millswarrior) reported from Golborne, England

    Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼

  • EmmaJStrong Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

  • DamonHoward17 Damon Howard (@DamonHoward17) reported from Abram, England

    @O2 worst customer service in the world! Absolutely useless!

  • ConnorByron2 Byron (@ConnorByron2) reported from Newton-le-Willows, England

    @O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get

  • JonHurst15 ⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported from Bolton, England

    @O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍

  • Davew274 Dave Walsh (@Davew274) reported from Standish, England

    @AntStephen I’m with @O2 and it’s garbage inside the ground

  • adamdumbleton87 Adam Dumbleton (@adamdumbleton87) reported from Liverpool, England

    Hoping someone at @O2 can help me I’m trying to access my

  • shafterjay Jay Unsworth (@shafterjay) reported from Wigan, England

    @O2 is there a issue with your app / website can’t get access

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.

  • ImTHORNx THORNx (@ImTHORNx) reported from Liverpool, England

    @O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep

  • CA_Speaky Craig (@CA_Speaky) reported from Wigan, England

    @WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service

  • welshapplefan Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported from Sandymoor, England

    @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    @O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon

  • franlatics27 Fran Edwards (@franlatics27) reported from Wigan, England

    @O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works

  • davepakey71 Dave Pakeman (@davepakey71) reported from Burscough, England

    @o2 the worst company for customer service

  • JacquiDarling Jacqueline (@JacquiDarling) reported from Bolton, England

    @O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Russ48utc Russell Shardlow (@Russ48utc) reported

    @bluenobby @O2 Tesco mobile no mid contract price increases. Who use the 02 network.

  • hold_pete Pete hold (@hold_pete) reported

    @O2 rpi + 3.9% is probably one the largest increases I have seen. companies that care would adjust to cpi or reduce the 3.9 and squeeze their profit margin for the benefit of their customer. Rather short sighted… do you think we don’t understand the compound impact of this.

  • LukeSmall88 luke small (@LukeSmall88) reported

    @AndyPearson68 @bluenobby @O2 Virgin/O2 wanted £6 rise on my broadband. Rung, whinged like ****. Contract renewed with a lesser price. Alas on £31 instead instead of £32 but still beats the £6 rise. Piss take.

  • lannadle laura maidment (@lannadle) reported

    @bazc1982 @EE @O2 Don’t do it they sent all us current customers Emails to say our bills are going up 14.4%. My contract is going to cost an extra £10 a month rip off and crap service

  • Mark29071823 Mark (@Mark29071823) reported

    @horseygin @O2 Exactly prices going up is never a good thing but doesn't feel as bad when you are getting the service you are paying for. Wouldn't be as bad if o2 was putting the profits into the network but the money is going right into ceo's pockets

  • join4te Jay (@join4te) reported

    @O2 Day 100 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • m333ruu1 Umair Ahmed (@m333ruu1) reported

    @O2 hello. Youve not responded to my msg and you tried to get my account suspended. Worst customer service. Well **** you o2 its called freedom of expression. You *****. Sort your staff out and respond to my complaint. Will be logging a complaint with ofcom.

  • NathFerguson Nath (@NathFerguson) reported

    @ackoftheclones @O2 Exactly I’ve had numerous issues with them and each time I mention anything they either ignore you or fob you off

  • spidersmith11 James smith (@spidersmith11) reported

    @rockNrowell @O2 @MartinSLewis From April 2023, your basic monthly usage price (for data, minutes and texts within your allowances) will rise in line with the 10.5% Consumer Price Index (CPI) rate of inflation published in January 2023 + 3.9%. This is Tesco mobile who use O2 network

  • BlamireRyan Ryan Blamire (@BlamireRyan) reported

    @O2 The phone just stopped working. Customer services and in store have checked my accounts and have confirmed there is no reason why the bar was placed and confirmed it should never have been done, but no one is resolving it! I last spoke with the team yesterday & everyday prior!