O2

O2 Outage Report in Garswood, St. Helens, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Garswood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Garswood, St. Helens, England 01/30/2026 09:50

January 30: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Garswood, St. Helens, England

The most recent O2 outage reports came from the following cities: Skelmersdale, Southport, Bolton and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomSkelmersdale Phone
United KingdomSouthport Phone
United KingdomSouthport Internet
United KingdomSouthport Internet
United KingdomBolton Phone
United KingdomSouthport E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Garswood, England

Latest outage, problems and issue reports in Garswood and nearby locations:

  • LiverpoolNat1 N Nicholas (@LiverpoolNat1) reported from Liverpool, England

    @O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇

  • elrosevincent Ellie♐️ (@elrosevincent) reported from Liverpool, England

    Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2

  • shaunyg1985 Shaun Glover (@shaunyg1985) reported from Warrington, England

    @virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..

  • Ben_Alex_86 Ben Alexander (@Ben_Alex_86) reported from Liverpool, England

    @O2 hey I’m having connectivity issues & have for months. Reported it & you guys keep calling me and leaving voicemails saying you’ll call back. Well guess what I can’t answer the calls to you because I have no signal!

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • TheImageDarlin1 @TheImageDarling (@TheImageDarlin1) reported from Warrington, England

    @O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2

  • kayewillan Kaye Willan 🏖🌞 (@kayewillan) reported from Tyldesley, England

    @O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?

  • DanSnelson Dan snelson (@DanSnelson) reported from Widnes, England

    Second day of no service @O2 any idea of when it will be back up and running in wa8 area

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • matpilling Mat. (@matpilling) reported from Newton-le-Willows, England

    @O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 And you even txt me to ask me rate the experience with your staff .... HOW .... never got through !!

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • NayJDennis Nay 🍉 (@NayJDennis) reported from Partington, England

    @O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    What’s goin on with @O2 network is bobbins lately - dropping calls showin 3G - 4G internet as reliable as a ****** with holes in

  • DanielleBaileyx Danielle Bailey (@DanielleBaileyx) reported from Roby, England

    @O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    going back to o2 network @o2 how do i send the PAC number so i can keep the same number

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • NayJDennis Nay 🍉 (@NayJDennis) reported from Partington, England

    @JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Eb_Benny108 Benny The Southern Red... (@Eb_Benny108) reported

    @O2 what's going on with your network in Eastbourne at moment..? Reception is bloody awful so many dead spots, there's 3 off us looking to ditch you and go to @EE 20 years been with o2 recent years been crap.

  • CorbettAndy andrew corbett (@CorbettAndy) reported

    @O2 We’ve now spent the week establishing I don’t know a password I didn’t know I had for my account, and there is still no signal. It’s nothing to do with me or my account: please get the signal restored.

  • EmmaFra86612544 Emma Franco (@EmmaFra86612544) reported

    @O2 Need someone to call me today please got two issues now ongoing for 10 weeks in MY TWO ACCOUNTS AND GETTING NOWHERE THANK YOU KINDLY

  • danmatt99457110 dan matthews (@danmatt99457110) reported

    @RobsonGreen7 @EnglandRugby @O2 marchant was out due to covid till the thursday afternoon so he barely trained, radwan is poor defensively hence not being near the squad, behind haskall-collins and lynagh now.

  • AlastairLiddia1 Alastair Liddiard (@AlastairLiddia1) reported

    @Paul13Ralph @EnglandRugby @O2 I thought Isiekwe went well last week, especially considering his inexperience, but Ewels is fifth banana at best and is only there because everyone else is broken/playing out of position (what IS jones' aversion to picking actual blindside flankers?)

  • RobsonGreen7 Robson Green (@RobsonGreen7) reported

    @EnglandRugby @O2 Ewels terrible. Annoyed No Radwan again. Can’t believe Rafi not getting picked too.

  • blueskies1977 Stephen Pritchard #FBPE (@blueskies1977) reported

    I have always been willing and able to pay the bill but offered no possible way of doing so. To top it off. I get comments like 'well, if you cannot be bothered to pay your bill' from John at O2 debt recovery. What are @O2 proposing to do to deal with this problem? 4/4

  • EmmaFra86612544 Emma Franco (@EmmaFra86612544) reported

    @O2 10 weeks and still waiting on technical dept to activate my account !! Come on sort this out please this should take ONE DAY NOT 10 weeks ! Extremely Poor customer service

  • JakeMoyles1 Jake ✌️ (@JakeMoyles1) reported

    @O2 have got to be the shittest network I’ve ever known. Pay £70 a month for everything to say NO INTERNET CONNECTION. #joke

  • WINSTON74502263 OomLungu Winston 79502263BG (@WINSTON74502263) reported

    @EnglandRugby @O2 Not a bad side considering the raw material available in England