O2

O2 Outage Report in Garswood, St. Helens, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Garswood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Garswood, St. Helens, England 01/17/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Garswood, St. Helens, England

The most recent O2 outage reports came from the following cities: Southport, Bolton, St Helens and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Internet
United KingdomBolton Phone
United KingdomSouthport E-mail
United KingdomSt Helens Internet
United KingdomSouthport Total Blackout
United KingdomBolton Phone

Community Discussion

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O2 Issues Reports Near Garswood, England

Latest outage, problems and issue reports in Garswood and nearby locations:

  • ConnorByron2 Byron (@ConnorByron2) reported from Newton-le-Willows, England

    @O2 I have pretty much zero chance of getting 4G/3G anywhere I go in the country being on your network. Why? Paying for service I do not get

  • shafterjay Jay Unsworth (@shafterjay) reported from Wigan, England

    @O2 is there a issue with your app / website can’t get access

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    going back to o2 network @o2 how do i send the PAC number so i can keep the same number

  • Davew274 Dave Walsh (@Davew274) reported from Standish, England

    @AntStephen I’m with @O2 and it’s garbage inside the ground

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼

  • LiverpoolNat1 N Nicholas (@LiverpoolNat1) reported from Liverpool, England

    @O2 I was close to cancelling all my o2 contracts due to poor online service. But I spoke with and was helped by Ava Church St Liverpool branch. She has excellent customer service and renewed my faith in o2. This branch is excellent. 🥇

  • kbirstlouxoxo__ Kbirst❄️ (@kbirstlouxoxo__) reported from Liverpool, England

    @O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.

  • millswarrior Clare Louise Mills (@millswarrior) reported from Golborne, England

    Boring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status

  • JacquiDarling Jacqueline (@JacquiDarling) reported from Bolton, England

    @O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.

  • davepakey71 Dave Pakeman (@davepakey71) reported from Burscough, England

    @o2 the worst company for customer service

  • EmmaJStrong Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

  • shaunyg1985 Shaun Glover (@shaunyg1985) reported from Warrington, England

    @virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    @O2 Honestly it’s the worst ever. I’m constantly having to use my wifi also the phone call quality is terrible phone calls cut off and I’m giving you over £50 a month. It’s that bad I’m thinking about paying it off early and going to EE and I proper can’t be arsed with Kevin bacon

  • CA_Speaky Craig (@CA_Speaky) reported from Wigan, England

    @WAFCWill @O2 Exactly the same mate… whether it’s in Wigan , Blackpool , Manchester or Liverpool. Always shocking service. Hardly any signal !! Poor service

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Mad the dough @O2 charge me each month and I haven’t had signal for about 6 months. Big bad phone network Fraudiola, can’t wait to say syanara 👋🏽

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported from St Helens, England

    @O2 network is shocking now u have merged the @virginmedia anyone else havin the same issues can connect calls , internet slow as Car with 1 wheel if any at all. Utter shite

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • adamdumbleton87 Adam Dumbleton (@adamdumbleton87) reported from Liverpool, England

    Hoping someone at @O2 can help me I’m trying to access my

  • jessslee_ Jess (@jessslee_) reported from Walkden, England

    @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMurphy2806 Jon Murphy #2020KWAhousechamps #stayinghomeagain (@TheMurphy2806) reported

    hey @O2 im thinging of upgrading to a phone and found it cheaper on a 3rd party website than your page. i believe it would be a new contract. I'm wondering if it is possible to cancel my old contract and take my number to the new one with you guys

  • jtowePE JT PE (@jtowePE) reported

    Seriously @VodafoneUK 4th week of problems, now sent a formal complaint, been lied to repeatedly and today is the last straw. Strongly advise anyone considering leaving @O2 @TalkTalkGroup from an apparent better deal, they are miles better than this awful company! Don’t do it!

  • nattatouillez Dr Natt Day (@nattatouillez) reported

    @O2 Hi, I need a copy of my phone bill as it's one of my only utilities. Trying to use the self-service portal but keep getting error o20x13212072ae when I click on the option?!

  • scottishgirl201 G🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@scottishgirl201) reported

    @TheRedSoph @O2 @EE We were with o2 years ago but when moved house signal was non existanr so got ee been with them for 10 years plus no bother x

  • avid__fan sushi (@avid__fan) reported

    @O2 Hi I have just joined you and wanted to add your big data 100 gb package. Unfortunately, it only allows me to add it starting next month. I need that extra data now to work whilst I am in isolation. Don’t seem to be able to actually speak to anyone on 2202 Can U help?

  • Creeky2013 Jamie Creek (@Creeky2013) reported

    Disappointing with the customer service giving by @O2 still haven’t had any contact from a member of your team when I was told 24 hours on Monday #poorcustomerservice #willbelookingelsewhere

  • rbarkley82 Robert Barkley (@rbarkley82) reported

    @iJayB8 @SamsungUK @O2 Definitely doesn't look like a Samsung issue!

  • Jessica13917471 Jessica Humphries (@Jessica13917471) reported

    @Ofcom hi I'm experiencing terrible customer service from @O2. Not had phone signal for 2 months and just keep getting fobbed off with a mask being down. Yet at points they have even said the mask is fine when I'm having issues

  • Toolock Kelly Tulloch (@Toolock) reported

    @O2 how do I get to speak to a human? The automated system is not any help

  • linziferd Lynsey D-C (@linziferd) reported

    Ah @O2 the inevitable delivery delay of the new Samsung. For once it would be nice to have the info sooner than the day before expected delivery. It can't be brand new information for you today that you've got shipping problems? #SamsungS21