O2 Outage Report in Garswood, St. Helens, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Garswood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Garswood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Garswood, England
The most recent O2 outage reports came from the following cities: Bolton, and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 19 days ago |
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Phone | 25 days ago |
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Phone | 1 month ago |
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Total Blackout | 1 month ago |
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Phone | 2 months ago |
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Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Garswood, England
Latest outage, problems and issue reports in Garswood and nearby locations:
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Fran Edwards (@franlatics27) reported from Wigan, England@O2 Sort the signal out in wigan please I feel like dial up Internet was better 20 years ago than my rubbish Internet at the moment. I'll be terminating my contract in a month if nothing happens ASAP been years now literally dead spots where nothing works
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Emma Heyes (@x_Emma_H_35_x) reported from St Helens, England@O2 I am absolutely fed up of having no signal it's nearing 7 months now I have 2 contracts it's unacceptable I live in StHelens it's shocking I go Liverpool & get 5G. Then have the cheek to hound me to get new contracts NO sort out the signal I'm furious
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Rob T 🏴🏉 (@welshapplefan) reported from Sandymoor, England@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Dave Dewy (@Dave_Dewy) reported from Tyldesley, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Keally (@kea11y) reported from Bolton, England@O2 how can you sell a phone, take the money then tell the customer its not in stock and not tell them when it will be? Absolute disgrace of a company. Trying to get in touch with customer service is a joke.
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Paolo Mac (@greenbhoy1) reported from Prescot, EnglandThread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.
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Geoffrey Clewes (@GeoffreyClewes) reported from Bolton, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Andy (@Andy_TheGrouch) reported from Bryn, England@O2 no chance i’m renewing, genuinely shite network coverage, cant make call when driving without it sounding like someone is under water & call failing. Mast been down in Ashton for over a week. Phone basically useless. Troubleshooting links are pointless - not good enough.
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John Edgar (@springviewer) reported from Wigan, England@shafterjay @O2 Now we're paying good money for no service
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Andy Nichols (@AdnyNichols) reported from Horwich, England@O2 Hi i changed my contract with you last Wednesday and have been waiting for a delivery order reference KMM2134901340I15977L0KM. It has not arrived yet can you help please.
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Dani Tomlinson 🎶 (@6danicalifornia) reported from Horwich, EnglandI really wish @O2 can sort out the issues in Horwich. Trying to contact your insurance and police etc after a break in is extremely frustrating when there's no bloody signal 😡😡
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⚽️ Jon BWFC Hurst ⚽️ (@JonHurst15) reported from Bolton, England@O2 I have done and no joy, paying 50 odd quid a month for crap signal and crap Internet signal everywhere I go, you want to help then help me cancel my contract for a service you are not providing 👍
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Steve Aspinall (@SteveyAsp) reported from Runcorn, EnglandWow @O2 Customer Service is the worst I’ve come across
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Jon H (@jonh64) reported from Garston, England@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Clare Louise Mills (@millswarrior) reported from Golborne, EnglandBoring trip in to work this morning because my phone isn’t connecting to any 4G, and nothing will load on 3G so can’t check @O2 network status
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Patrick Veale (@nuttyhill) reported from Warrington, England@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Fran Edwards (@franlatics27) reported from Garswood, England@O2 can you refund me my monthly payment as all the masts in wigan are down and have been for weeks....thanks
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Emma J (@EmmaJStrong) reported from Halewood, England@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
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Paul (@itspaulactually) reported from St Helens, EnglandNah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Damon Howard (@DamonHoward17) reported from Abram, England@O2 worst customer service in the world! Absolutely useless!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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LouLou (@LouLou31880280) reportedDON'T BOTHER CONTACTING @O2 they wo nt help you in any way n ad do not care about any customers
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Tom Maitland-Evans (@maitland8) reported@O2 Abysmal service trying to add 2 PAYG Sims to my main account. Call centre unable to access my account. No option on the web or app. Told to go into store which isn’t an option. It shouldn’t be this difficult!!!
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Lacey Cook (@LaceyOliviaCook) reported@O2 It's not that 4g was weak in the area. I had strong signal. It's just very clear (to someone who's worked in tech and infra for 10+years) that it's a congested and over utilised system. What am I paying for exactly because it certainly doesn't seem like you're reinvesting? 1/2
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Greg Livanos (@GregLivanos) reportedCan anyone at @O2 assist me with this please? It's been 2 days and I'm still unable to activate my SIM card. Right now, I'm paying for a service that I'm not receiving.
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mstheax (@mstheax) reported@O2 I was on an important call trying to resolve some issues and then the network cut completely, this is not acceptable! #O2 #O2intheUK
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LouLou (@LouLou31880280) reported@o2 they do not care at all and just tell you irrelevant things then stress you out so much but wo nt help in any way
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JG (@JGGooner4Life) reported@O2 Looking to buy lol! That says it all. How about manning your phones so that when your customers ring they can actually speak to someone about their existing stuff? That’s the problem. All your effort is on sales, none on existing customers.
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Samantha Brierley (@SamBr91) reported@O2 asked me to provide you with my mobile number after 20 years of being a loyal customer you might do something for me. Well I'll go elsewhere I shouldn't have to tell you I'm a loyal customer you should have a system for that to say "we'll treat you as a respected customer".
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Rachel (@Rachel44432944) reported@O2 I have DM you no my contract is not at the end . I will just cancel it .. as this is just not on.. after the Fiasco my mother had with you . I really thing I should take my custom somewhere else
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pam (@pammy67) reported@O2 horrendous customer service experience today. Unwilling to help or offer resolution to my problem.