O2 Outage Report in Golborne, Borough of Wigan, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Golborne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Golborne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Golborne, Borough of Wigan, England
The most recent O2 outage reports came from the following cities: Bury, Warrington, Runcorn, Liverpool, St Helens, Skelmersdale and Bolton.
City | Problem Type | Report Time |
---|---|---|
Bury | Total Blackout | |
Warrington | Phone | |
Runcorn | Phone | |
Liverpool | Phone | |
St Helens | Phone | |
Warrington | Total Blackout |
Community Discussion
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O2 Issues Reports Near Golborne, England
Latest outage, problems and issue reports in Golborne and nearby locations:
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marico
(@marikapaprik) reported
from
Walkden, England
Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
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Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Sarah Pollard
(@x_Saz) reported
from
Bryn, England
@O2 you’ve charged me 6.99 for nominated delivery today with DPD @dhlexpressuk & the courier went to the wrong address & made out he’d been & said I wasn’t in. Worst customer service I’ve ever received & I expect a refund
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Ellie♐️
(@elrosevincent) reported
from
Liverpool, England
Trying to pay off my device plan but can’t get through to anyone, just keep getting an automated woman saying “goodbye” help @O2
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Danielle Bailey
(@DanielleBaileyx) reported
from
Roby, England
@O2 you must have to be one of the worst companies to get hold of. You have disconnected my sons phone over such a small ammount of money after such a small period of time. I’ve tried to sort this and I cannot get hold of anyone
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
So @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them
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nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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David Moores
(@katarn_a1) reported
from
Bolton, England
@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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Balcombe
(@DodgyValley) reported
from
Walkden, England
@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@O2 are really frustrating me, I need my service restoring but can’t seem to do it right now
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Natasha
(@G1ngermoustache) reported
@Joseph_D_Evans @O2 I really second this @O2 I was in Burnley town centre today, and I couldn’t search anything on Safari. I did the usual, turn on/off… soft reset, data on/off. I pay nearly £80 a month for 90GB & I can’t use it. This is not the service I was offered at the start of my contract.
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lesley leck
(@LesleyLeck) reported
@KarmaGeorgie @GBNEWS @O2 customer services are the worst ever, surely Vodafone can’t be that bad ! They cut off family members 7 times this week and my daughter can’t change her name even though she’s been married 6 years - useless !
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Martin Wigham
(@martin_wigham) reported
@o2 any eta on when the service will be restored in NE16?
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Adam
(@adamdbonner) reported
@virginmedia @O2 customer for 5 years moved in one month ago, circa 50 calls to yourselves, 6 failed appointments, a data protection breach by youreslves. Numerous cut calls and pass throughs to agents that cant help going round in circles. Not once have you ever called me back, please do so now!
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Lee Harvey
(@HarveyDecor) reported
@O2 Phone signal is non existent today. You've admitted there is a problem in the Wrexham area so how long before this is fixed? Be honest, do you really give a ****? Because I'm out of contract with you this month so may as well move.
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sam bussell
(@bussell1999) reported
@stemark01 @virginmedia @O2 Yeah our Virgin Media box went down at around 12PM yesterday and still hasn't come back up. Over 24 hours with no Wifi and I'm hoping it isn't just us 😢
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ᴛʏɢ ʀᴜᴅʏᴀʀᴅ
(@TygerRudyard2) reported
@O2 worst service ever … ever . Cannot wait to leave if you ever contact me that is 🤬
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Disgruntled
(@ExAppleUser) reported
Does @O2 support esim distribution by email/app etc like most the world (and even Vodafone) or still insisting on posting bits of paper?
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A
(@Araja565) reported
@O2 your customer service is terrible. I've cancelled my cotract for a second time in a space of weeks and made a complaint. Despite promises of a call back, no call received. Your retention team called me though... funny how I can get a call to get you new business.
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Lee Harvey
(@HarveyDecor) reported
@O2 Phone signal is non existent today. You've admitted that there is a problem in the Wrexham area so how long before this is fixed? I'm out of contract with you this month so try being honest so that I can weigh up my options.