O2

O2 Outage Report in Golborne, Borough of Wigan, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Golborne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Golborne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Golborne, Borough of Wigan, England 09/03/2025 09:25

September 03: Problems at O2

O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Golborne, Borough of Wigan, England

The most recent O2 outage reports came from the following cities: Bolton, St Helens, Skelmersdale, Warrington, Altrincham, Runcorn, Liverpool, Salford, Bury and Wigan.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Phone
United KingdomSkelmersdale Phone
United KingdomWarrington Total Blackout
United KingdomAltrincham Phone
United KingdomRuncorn Phone
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Golborne, England

Latest outage, problems and issue reports in Golborne and nearby locations:

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James

  • marikapaprik marico (@marikapaprik) reported from Walkden, England

    Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?

  • goalie310 Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England

    @MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 is there any issues with the network in Liverpool

  • DodgyValley Balcombe (@DodgyValley) reported from Walkden, England

    @O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    @O2 Make sure all ok with my Date of 4G network 👍

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 have confirmed issues since 12:09 #o2down

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • DWATKINSON Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    Not happy with @O2 right now, really screwed me over. Gonna be making a complaint when this issue is sorted

  • shanklyshop Official Shankly Merchandise (@shanklyshop) reported from Liverpool, England

    @O2 I’m having more issues with this network, possibly the worst network I have ever been on

  • DW26707385 D.W (@DW26707385) reported from Lymm, England

    O2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday

  • lizzielichfield Anna Taylor (@lizzielichfield) reported from Salford, England

    @O2 Morning, I got a free subscription to @calm when upgrading which shows on my account however no instructions how to access & it’s not linking to my @calm app. Please help.

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @O2 I am so upset with how I haven’t been helped by you .... you have left me in a worst situation .... Getting told different thing by each customer service member ... and to top it off having a member of your team hang up on me ..... Disgusting ....

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡

  • antdonn_007 AntDonn (@antdonn_007) reported from Deysbrook, England

    @O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @O2 **** off not with O2

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this

  • DW26707385 D.W (@DW26707385) reported from Risley, England

    Still problems in @O2 @O2AcademyLeeds

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • anna_fatania Anna Fatania (@anna_fatania) reported

    What the point of giving us VIP for better service when no one even gets back to me? Emailed twiced and still no response & it’s been 2 months! O2 is a complete joke! Ive have the worst service! And have 4 lines with you! Can someone please get in touch! 😡 @O2

  • Binarymap Garry (@Binarymap) reported

    @CromwellStuff @RishiSunak I'm seriously considering cancelling my phone contract. This level of state interference is too much. I pay for the phone service for my benefit not for anyone or any organisations benefit. IMHO, it represents a breach of contract. @O2

  • mark_interior - (@mark_interior) reported

    @O2 say I owe a outstanding balance which them & them only can see, but I have asked for proof that I owe this payment, yes not a problem sir, they is a charge for them sending me proof to say I owe them other than that it's o2 word against mine, because I need 2 pay for proof 🤔

  • TouchwoodJo Jo Cook (@TouchwoodJo) reported

    @O2 I can’t log in to my o2 account even if I say forgotten details. Also my phone won’t connect to 4g, please could you help? Thanks

  • anna_fatania Anna Fatania (@anna_fatania) reported

    @O2 what the point of giving us VIP for better service when no one even gets back to me? Emailed twiced and still no response & it’s been 2 months! O2 is a complete joke! Ive have the worst service! And have 4 lines with you! Can someone please get in touch! 😡

  • GoaterBilly Billy Goater (@GoaterBilly) reported

    @O2 5 attempts to order a new phone, 5 fails, over 6 hours on the phone to you. Credit check failed twice as one done on previous day twice. Not credit status problem just your process. 2 of the calls were over an hour and cost me £8+ in total on the home phone. Still not sorted!

  • RanaLee777 Rana Lee (@RanaLee777) reported

    @YourGirlAmyLou @O2 They did the same to my aunty who didn't understand she was getting a SIM until she did. We couldn't bother and kept it, now after a month of terrible broadband nationwide, we've cancelled virgin and O2 needs to be cancelled separately apparently, noone had ever mentioned! @ofcom

  • Timinho50 Tim (@Timinho50) reported

    @O2 I cannot connect to your network and therefore can't contact customer service plus live chat not available

  • RaeHarding2023 Rae Harding (@RaeHarding2023) reported

    @O2 @O2 I can’t seem to use your customer service number to request a PAYG credit refund - there is no option to select refunds and the voice recognition bot simply refuses to process the word “refund”

  • SarahMelissa85 Sarah Paskin (@SarahMelissa85) reported

    @O2 absolute awful customer service, double billing ripping people off! Can someone contact me ASAP ideally management as i need to get my contract as a new customer sorted ASAP!!