O2 outages and service status in Lostock Gralam, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Lostock Gralam, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Lostock Gralam, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lostock Gralam, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Lostock Gralam, England
The most recent O2 outage reports came from the following cities: Wilmslow, and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Wilmslow
|
Phone | 12 days ago |
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Crewe
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Internet | 26 days ago |
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Crewe
|
Phone | 3 months ago |
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Warrington
|
Phone | 3 months ago |
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Winsford
|
Phone | 3 months ago |
|
Altrincham
|
Total Blackout | 3 months ago |
Community Discussion
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O2 Issues Reports Near Lostock Gralam, England
Latest outage, problems and issue reports in Lostock Gralam and nearby locations:
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James Oddy (@OddyJames) reported from Congleton, England@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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Nick Power-Jordan (@Nickcarrick) reported from Moss Nook, EnglandWhat's up with @O2 app just keeps.sending security links and can't login
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Shaun Glover (@shaunyg1985) reported from Warrington, England@virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..
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NB (@Mr_NickBowe) reported from Wilmslow, EnglandTurns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2
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Sam Kavanagh (@samkavanagh09) reported from Sandymoor, Englandgoing back to o2 network @o2 how do i send the PAC number so i can keep the same number
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Matt Henno (@MattyHenno) reported from Warrington, England@O2 An absolute customer service Omnishambles. How can you sell tickets to customers who can’t access the platform to buy them? Spent hours trying to access platforms. Been an O2 customer for nearly 15 years, and seriously thinking of going elsewhere after today.
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Hannah Thorp (@hanthorpy) reported from Lostock Gralam, Englandhi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal
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Nay 🍉 (@NayJDennis) reported from Partington, England@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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Stephen Evanson💙🤍💛 (@evanson316) reported from Crewe, England@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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D.W (@DW26707385) reported from Lymm, EnglandO2 Remember That my Network data not working so I should not be Paying for that only Text call I should be see as the still problem not Happy With this mobile phone not working right i was hoping The shop fixed so u know @O2 the day I was there on Monday
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Nick Power-Jordan (@Nickcarrick) reported from Moss Nook, EnglandWhat's up with @O2 app just keeps.sending security links and can't login
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WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, EnglandI seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G
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Nay 🍉 (@NayJDennis) reported from Partington, England@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
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Elizabeth Kellett (@lizkellettuk) reported from Wilmslow, England@O2 Hi there. I’ve requested my code to cancel my contract as it seems that’s the only way. Please can you PM me as I have still received a bill. Thanks.
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Caroline🖤 (@carolinew4031) reported from Davenham, EnglandCan anyone recommend a good network I’m in davenham and with @O2 signal is terrible
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Claire Louise (@claireshaw2188) reported from Wilmslow, England@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England@O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills
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Adam Moran (@AdamMoran) reported from Sale, England@dmhprior @O2 Sounds a bit like waiting for @virginmedia to install broadband, albeit they don’t owe me ££. Just general lack of interest in any form of customer service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Coomer (@coomerdarren) reported@O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!
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Chris.SE (@ChrisAO123) reported@O2 So @O2, here we are in the middle of April and the Community is still not working, so when will it?
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Gerbil (@f4ckiam) reportedI feel like I'm on a complaining streak but here goes: This one is for @O2 I have been a loyal customer since the switch-over of Virgin Media customers. I barely use data. So, I've been more than happy with my £9.73/month tariff. The data is unimportant. Unlimited calls/texts is
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o.0 (@Almamari1095042) reported@O2 You are extremely rude and bad, and all you give the customer are lie promises.
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PB1982 (@pb1982) reportedAfter 20 days and multiple calls to o2, I’ve decided to request a refund and return my order. It’s amazing how quick they work to get you off the phone and take zero accountability for the poor customer service and experience…‘£50 compensation and we’ll close your complaint’ @o2
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Benjamin Forster (@beyondmach5) reported@FrankFWJH @O2 Looks like a satellite render to me, which cause angle distortion if it’s tilted view of Earth and not top-down
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Damien Davies (@damotdavies) reported@O2 any chance you can respond to my DM, my emails, call me back as promised and deal with the ongoing issue with lack of access to My02 account? been like this since 10th of February.
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Hannah Kennedy-Bardell 🏴🏳️🌈🏳️⚧️ (@HannahKBardell) reported@O2 been sitting in one of your stores for nearly an hour now, trying to make an insurance claim, the in shop service is excellent but your systems are totally useless, online claim doesn’t work passed to 4 different people on the phone and even your staff here are frustrated
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Ronnie (@ronak_malde) reported@O2 I am writing to urgently seek clarification regarding a refund that was due to be credited to my bank account. The refund was initiated on May 9, 2026, and I was informed that the funds would arrive within 3-5 business days. As of today, the money has still not been returned to my account. My experience with your customer service channels thus far has been incredibly frustrating. The primary reason I chose to migrate to another carrier was due to poor service, and this current delay only confirms that I made the right decision. Given the lack of flexibility and the difficulties I have faced, I can no longer recommend your services to others. If you feel that you have it in your heart to give me back my refund, please reach out. If not, have a meal at Wagamamas on me!
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Kevin (@darkclown) reportedGone to Brighton to support my Wife in her last Brighton marathon. Can’t make a call, can’t txt and can’t use data so no tracking. @O2 must do better.