O2 Outage Report in Lostock Gralam, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Lostock Gralam, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lostock Gralam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (26%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Lostock Gralam, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Manchester, Sale, Runcorn, Knutsford, Stockport and Warrington.
City | Problem Type | Report Time |
---|---|---|
Manchester | Internet | |
Sale | Total Blackout | |
Manchester | Total Blackout | |
Manchester | Internet | |
Manchester | Internet | |
Runcorn | Phone |
Community Discussion
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O2 Issues Reports Near Lostock Gralam, England
Latest outage, problems and issue reports in Lostock Gralam and nearby locations:
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Violet
(@violetibeh) reported
from
Manchester, England
@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
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Kathryn Blennerhassett
(@BlennerK) reported
from
Manchester, England
Hello @O2 is there a problem with the network? My calls aren’t going through.
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?
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PIE: Pursuing Individual Excellence
(@pieuksocial) reported
from
Stockport, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile
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Steve
(@SteveVanDang) reported
from
Stockport, England
Welp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya
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Howard Rice
(@howierice) reported
from
Sale, England
@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
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~Jack 🐝
(@JMcKnighty) reported
from
Manchester, England
Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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Mathew Edwards
(@mathew69) reported
from
Manchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Liam McDonald
(@liammcdon97) reported
from
Stockport, England
£40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.
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Rob T 🏴🏉
(@welshapplefan) reported
from
Sandymoor, England
@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose
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Linds
(@lindsdaniels) reported
from
Manchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Stockport, England
@AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!
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Cheryl Manley
(@CherylManley14) reported
from
Manchester, England
@O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@O2 how do you get through to you for a pac code. Been ringing for an eternity and still waiting. It's as if you're ignoring the call so i'll have stay. pretty cr*p service from a main mobile provider. Let me guess #hgvshortageexcuse or #covidexcuse #notfitforourpose @Offcom
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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USMΛN HUSSΛIN
(@mrusmanhussain) reported
from
Manchester, England
Pathetic service at @O2 moving networks over 20 years
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Charles 🌳
(@chris4nature) reported
@TelefonicaUK @O2 @virginmedia Thanks for letting me know! I’ll switch my O2 as soon as I can before Virgin Media negatively impacts on my customer experience. Which? rate other mobile providers that are much better 📱🙏
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ian
(@music_klk) reported
@SudakshinaKina @O2 @virginmedia God, I hope this isn’t true. O2 networks is nearly as bad as Virgin’s broadband
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Tom Ley
(@TomLey11) reported
With @O2 for 12 years, received no bonus/increases/discounts in tariff or service plan, left last month for @giffgaff - monthly entitlement same, no contract and half the price. Also, they've already added data to my plan after 1 month. Tidy. (NB: GiffGaff runs on 02, go figure)
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leebsey
(@leebsey) reported
@O2 Is there currently an issue with your o2 sign in or o2 open as its not letting me log in and add an o2 open discount
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Black cat 😃
(@ukcat87) reported
@virginmedia @RealDavidCarter @O2 Clearly youre awful - you're also massive liars Your sales team engage in mass scale deception
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No UK pet travel restrictions
(@UkRestrictions) reported
@scanme_tukslaw @O2 @virginmedia When I lived in London I had Virgin. It was great for about 3 years and then my internet almost disappeared and as you have said their customer service was really bad so I left too
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Oliver Davenport
(@TheOlDavenport) reported
@O2 I asked Virgin to take my phone and add to bb account in December. It was beyond them. 5 months of begging & pleading secured nought. I quit. They said I was still under contract to pay money for a service I never got. I said enough is enough. A/c 646430002. 100s of messages.
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🇬🇧 glasgow1975 🇬🇧
(@glasgow1975) reported
@O2 is there a reason why my phone/data signal is virtually non-existent whenever I visit Perth city centre?? #NoBars #0G
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Gary Telling
(@garytelling) reported
@O2 What does joining with @virginmedia mean to me? Mobile bill going up (or down)? Virgin taking over my plan?
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Black cat 😃
(@ukcat87) reported
@O2 @Cheungietwit We "expect" you to provide conference calling and call waiting to PAYG customers like every other network - I can't get through to half my friends who use your ridiculous network that's backward and antiquated - even during a pandemic WFH you refused to make changes. You're crap!