O2 Outage Report in Lostock Gralam, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Lostock Gralam, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lostock Gralam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Lostock Gralam, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Manchester, Runcorn, Warrington, Stockport and Sale.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Total Blackout | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Lostock Gralam, England
Latest outage, problems and issue reports in Lostock Gralam and nearby locations:
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my device as I’ve just been abroad and the signal worked perfectly. What are my options please?
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Steve
(@SteveVanDang) reported
from
Stockport, England
Welp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
@O2 Too little too late @o2 it shouldn't take you 90mins to answer query and your chat was unavailable... I'll go to another provider who offers a better service #notfitforourpose
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.
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Patrick Veale
(@nuttyhill) reported
from
Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Rob T 🏴🏉
(@welshapplefan) reported
from
Sandymoor, England
@O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Stockport, England
@AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!
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Howard Rice
(@howierice) reported
from
Sale, England
@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
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Kathryn Blennerhassett
(@BlennerK) reported
from
Manchester, England
Hello @O2 is there a problem with the network? My calls aren’t going through.
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~Jack 🐝
(@JMcKnighty) reported
from
Manchester, England
Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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Tony R
(@TourdeMancBloke) reported
from
Manchester, England
Anyone got any suggestions on how to get a pac code from @O2 it's next to impossible to get through. Surely this is against @Offcom code of conduct? A comms network company that won't take customer calls!?! Anyone else having this problem? #ukmobile
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Steve Aspinall
(@SteveyAsp) reported
from
Runcorn, England
Wow @O2 Customer Service is the worst I’ve come across
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Violet
(@violetibeh) reported
from
Manchester, England
@O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?
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PIE: Pursuing Individual Excellence
(@pieuksocial) reported
from
Stockport, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Cheryl Manley
(@CherylManley14) reported
from
Manchester, England
@O2 due a phone call from an engineer looking into my account at the very latest today. Rang in, lost signal, advisor had to call me back. Still nothing but yet bet you’ll take payment on time for poor service
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Linds
(@lindsdaniels) reported
from
Manchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Liam McDonald
(@liammcdon97) reported
from
Stockport, England
£40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?
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Mathew Edwards
(@mathew69) reported
from
Manchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Neena Dhana-Finnis
(@Nino7) reported
@O2 Hi @O2 I have been in contact with my provider again, and guess what? They can only let you know there's a problem with the mast which they've done again! We are 11 days short of a month without service and since I first contacted you through your website my baby has aged 2 weeks
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James Norton
(@nortools) reported
I can’t believe how crap @o2 are. Trying to get an esim and first they have to post it to you which is mental. But they disable the physical sim immediately leaving you stranded for days despite promising not to the second time. What gives?
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Save Umana Yana
(@save_umana_yana) reported
Debbie has continuously fought for her livelihood. She has petitioned the councils, @O2 @VodafoneUK @virginmedia who operate on her doorstep to no avail Everyone involved acknowledge the issue they have caused, but not one party is willing to do anything about it
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Jonathan Simnett
(@WestFour) reported
Classic @virginmedia customer service. Major internet engineering work on the same day as a #railstrike when people are #wfh. Why did you combine with these clowns @O2?
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Katharine White
(@kwhite_96) reported
@O2 I have not had signal for 2+ weeks now due to broken mast. I’ve received no reply to emails and live chats I’ve sent you. Please confirm I will be receiving a refund for the service I cannot use but am paying for.
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Tom Stott
(@tomgstott) reported
Wtf @O2 . Am not even with you anymore and I've been told to pay my final bill, then not to because it will change to be my final final bill only I can't pay it because you've closed my account & your payment links don't work and I don't trust your call center. Sort it. Joke.
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Erik de Wit
(@ErikDoIt) reported
@O2 I am sure that on/off is going to fix the problem. Let me try. Nope. Not after the first try 2 weeks ago, and not after the 100th try this week. But, a splendid effort and an a+ for your suggestion. If all your software issues were fixed that way who would need IT
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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S P G
(@SPG8250978) reported
@hollie3000 @O2 Same here, lucky if I have had one bar for two months YO11 area. Text last night saying problem fixed. Unless that means you have turned the mast off - nope it isn't as I now have zero signal
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Samuel George
(@SamuelGeorge96) reported
@O2 when I upgraded my tariff last year I should have had a 25% emergency service discount added but I have just checked my bill and it doesn’t appear to ever have been added. How do I go about doing this?