O2 outages and service status in Newcastle-under-Lyme District, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Newcastle-under-Lyme District, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newcastle-under-Lyme District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle-under-Lyme District, England
The most recent O2 outage reports came from the following cities: Crewe, and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe
|
Internet | 1 month ago |
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Stoke-on-Trent
|
Total Blackout | 2 months ago |
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Stoke-on-Trent
|
Total Blackout | 2 months ago |
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Stoke-on-Trent
|
Phone | 2 months ago |
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Stoke-on-Trent
|
2 months ago | |
|
Crewe
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, EnglandGet priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2
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Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England@O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.
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Nitesh Pandey (@niteshkpandey) reported from Newcastle-under-Lyme District, England@O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!
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Andy (@AndyType2) reported from Newcastle-under-Lyme District, England@O2 How do I cancel my data plan for an iPad? I can’t see anything on my account that helps.
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STUasaurus Rex 🦖 © (@AWorkOfStuART) reported from Kidsgrove, England@JamesGLA90 @O2 Yup. F*cking awful
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Ryan Podmore (@PotterPodmore) reported from Stoke-on-Trent, EnglandBoth my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month
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Andrew Ankers (@andyankers) reported from Stoke-on-Trent, England@ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England@O2 can someone explain why the signal is still useless in the ST6 area? I left O2 this year because of this but still have my partner and 4 family member's stuck on O2! Signal checker says no problems? It's been terrible for months 😡
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DaveH63 (@huson63) reported from Stoke-on-Trent, England@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Lee Watson (@leewatson04) reported from Market Drayton, England@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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Nicola Gratton (@NickiGratton) reported from Barlaston, England@O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please
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del (@del__91) reported from Stoke-on-Trent, EnglandHi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
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Robert Fisher (@StrategiRob) reported from Stoke-on-Trent, EnglandExcellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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del (@del__91) reported from Stoke-on-Trent, England@O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England@O2 I see your response is as fast as your network? I wonder if there is anyone out there 🤔
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Chloë Sharpes (@ChloeSharpes) reported from Stoke-on-Trent, England@O2 I am disgusted in your customer service. I contacted you in regards to an extreamly bent iPad Pro 2018 that I’ve had for 2 months. Been to 2 Apple shops and 2 O2 shop and contacted your customer complaints to be told there is nothing you can do except send it in for repair(1)
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Rick (@StokeyRick) reported from Stoke-on-Trent, England@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Lewis (@Lewis_lisa7) reported@O2 since yesterday, I have been unable to get mobile data near where I live, my son and daughter are having the same problem. Can you please advise?
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Craig Morris (@RudeBooy2011) reported@O2 Won't let me inbox you chat keeps closing but if I get told the mast is down again im gonna scream its all I get told. But any one thinking to join O2 at the moment. I wouldn't bother
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Fireheartmusicx (@fireheartmusicx) reported@O2 @Ticketmaster My O2 priority link isn’t working for Melanie Martinez tickets it just keeps sending me back to the app when I click on the link in ticket master for tickets, help!
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Abi (@overlyannoyingx) reported@O2 might actually have the worst customer service ever ffs. 10+ years of being a customer and they’re making me wanna smack my head off the floor 😭
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IntentionalMandyy! (@AkuaMandy_) reported@ALittleLaw @O2 They are also sending me insane. I've collectively spent over 6hours on the phone to them! And not a solution in sight! I've cancelled my direct debit. Not a penny from me until it's sorted!
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Fiona Hughes (@jambosgirl) reported@O2 live chat is terrible!
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Stacey Armstrong (@StaceyA_91) reportedNice of @O2 to wait for my monthly bill to go up for my data to become unbelievably slow or not work at all 🙄
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Dave Pakeman (@davepakey71) reported@paultownsend81 @O2 Wow you actually get 5g I’m still on 3g if ok lucky or may E or G or most times no signal but according got @O2 there isn’t a problem in my area
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Fiona Hughes (@jambosgirl) reported@O2 live chat is terrible!
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Asa Cannell (@asacannell) reported@O2 why is the reception to abysmal in Norwich? And by ‘abysmal’ I mean non existent. Worst decision ever to renew my contract with you.