O2 Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent O2 outage reports came from the following cities: Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Internet | |
| Market Drayton |
Phone | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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James Oddy
(@OddyJames) reported
from
Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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Mark Johnson
(@mark_pbs) reported
from
Stoke-on-Trent, England
@O2 can someone explain why the signal is still useless in the ST6 area? I left O2 this year because of this but still have my partner and 4 family member's stuck on O2! Signal checker says no problems? It's been terrible for months 😡
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Michelle
(@MichK84) reported
from
Stoke-on-Trent, England
Been trying to login to @o2 priority since 10am and now it’s down for maintenance
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Edward Ramsdale
(@EdwardRamsdale) reported
from
Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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Mark Johnson
(@mark_pbs) reported
from
Stoke-on-Trent, England
@O2 I see your response is as fast as your network? I wonder if there is anyone out there 🤔
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Roy Galaasen
(@RoyGalaasen) reported
from
Stoke-on-Trent, England
@O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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Nitesh Pandey
(@niteshkpandey) reported
from
Newcastle-under-Lyme District, England
@O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!
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Ant Sheeran 🤙🏻
(@sh33ran7) reported
from
Stoke-on-Trent, England
Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2
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Ryan Podmore
(@PotterPodmore) reported
from
Stoke-on-Trent, England
Both my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month
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Stephen Evanson💙🤍💛
(@evanson316) reported
from
Crewe, England
@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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Pete
(@1985Pete) reported
from
Crewe, England
Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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del
(@del__91) reported
from
Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
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STUasaurus Rex 🦖 ©
(@AWorkOfStuART) reported
from
Kidsgrove, England
@JamesGLA90 @O2 Yup. F*cking awful
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Mark Johnson
(@mark_pbs) reported
from
Stoke-on-Trent, England
@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
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Danielle 🏳️⚧️
(@misswhiskygirl) reported
from
Stoke-on-Trent, England
@O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you
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del
(@del__91) reported
from
Stoke-on-Trent, England
Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
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stokiemummie
(@stokiemummyJ) reported
from
Stoke-on-Trent, England
@O2 hi, just recently my phone 4 g has been losing signal, used to be fine, annoyed recently has 4 g just went resulting in losing bid on eBay, ?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kelsey Morgan 🇯🇲🇯🇲🇯🇲
(@iamkelseymorgan) reported
@O2 can someone help, I’m trying to pay my bill for the last few days and the now being threatened with line turning off!
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C
(@Calisto222) reported
@O2 @goodthingsfdn Your customer service phone line sucks, just going in circles talking to a robot just for it to hang up on me. I just want to speak a person not have a robot tell me to do stuff online, if I could do the thing online I would.
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Tony metcalfe
(@tonyametcalfe) reported
@O2 why can you not get a phone or internet signal at Old Trafford? Ridiculous really in this day in age, I don’t know if anyone on another network who has issues
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Sophie Newton
(@Sophie_newton) reported
@O2 hi can someone help me via dm as I can’t make calls as the 5g sim you’ve given me isn’t working
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blank
(@King_evil_kaido) reported
@O2 moved from ee to o2 because the reception was no good. 2 days into contract and the Internet not working
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Matt Philpott
(@Matt__Philpott) reported
@O2 I have had no phone or data signal for nearly an hour! What is going on!!!
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Mark Jones
(@MJJ83) reported
@O2 No, your customer service manager on the chat is not allowing me to
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Richard Stanton
(@Mr_Harlequin) reported
@O2 I am trying to use the Odeon cinema offer and constantly get a message saying “Sorry there was a problem with your request. Please try again later”. Please advise what I can do to get this offer. Thank you.
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H1TMAN
(@kyletoolebox) reported
from
Scarborough, England
@O2 your service is shocking, Iv paid my bill but I can’t contact anyone within 24 hours until then finally can be arsed to sort my service!
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William Allbrook
(@willduo) reported
Anybody in the SN16 postcode having problems with @O2 and people not being able to hear you on calls they make or receive?