O2 Outage Report in Bollington, Cheshire East, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bollington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bollington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at O2
O2 is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bollington, Cheshire East, England
The most recent O2 outage reports came from the following cities: Manchester, Macclesfield and Moss Nook.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Phone | |
| Manchester |
Internet | |
| Macclesfield |
Internet | |
| Manchester |
Phone | |
| Manchester |
Phone | |
| Manchester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bollington, England
Latest outage, problems and issue reports in Bollington and nearby locations:
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Howard Rice
(@howierice) reported
from
Sale, England
@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
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Chris Rogan
(@chrisrogan) reported
from
Manchester, England
Pee'd off at @GreggsOfficial and @O2 three weeks in a row with priority debacle. One week over charged, last week paid for my own this week walked out. Staff not trained in the offer and Greggs not responding to customer service emails. More Greggs issue than o2.
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Manchester, England
@O2 @purpledolphins7 They didn't help me. They didn't apply the increase in speed. In fact they said I could have 1gig for £30 extraper month. False advertising and liars!
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?
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Grant Griffiths-Mathieson
(@grantmathieson) reported
from
Manchester, England
@BruceDevlin @O2 Has she maybe assumed data protection issue
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Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 2/2 both occasions the call centres were noisy. Call centre operative didn’t speak very god English. Both operatives complaining their systems were slow or not working at all and putting me on hold for long periods.
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.
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James Sawday
(@SawdayJames) reported
from
Manchester, England
@O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.
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Dave Wright
(@DaveWrigh) reported
from
Manchester, England
@BruceDevlin @grantmathieson @O2 I work in the industry (not for O2 though, although I have had internal dealings with them) and that does seem like a very odd course of action to recommend. DM me with your issue if you want and I’ll see if I can point you in the right direction?
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Doctor Bass
(@Dr_Bass) reported
from
Manchester, England
@O2 Hi, my 4G signal over the last few months has been dreadful. I’m currently sitting with 3 bars of 4G and waiting about 10-20 seconds for a picture to download. I thought it was just me but seen plenty others complaining.
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@O2 which idiot authorises sending out texts at 4 o’clock in the morning to update me about my phone order? Get real.The person needs punching or sacking or both!
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Joe Holmes
(@J0eH0lmes) reported
from
Stockport, England
@joe_fush @O2 I've been trying to log into my @O2 account and you keep sending me text messages with codes on to log me in, but with absolutely zero signal I can not receive the codes to access my account 🥴
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~Jack 🐝
(@JMcKnighty) reported
from
Manchester, England
Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins
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Mike Bowden
(@bodsy0) reported
from
Stockport, England
@o2 you really need to change your 'on-hold' music #terrible 😎
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my device as I’ve just been abroad and the signal worked perfectly. What are my options please?
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Clare
(@clare_jeffs) reported
from
Stockport, England
They told her they are affiliated with @O2 and apparently do not offer cooling off periods. How can they miss-sell to a vulnerable lady with a brain injury and not cancel it. @plandotcom DISGUSTING.
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Oliver Banks 🇺🇦
(@OliverBanks) reported
from
Manchester, England
@O2 hi, how do I cancel a contract within the 14 day cooling off period please?
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James Sawday
(@SawdayJames) reported
from
Manchester, England
Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Stockport, England
@AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Liam
(@ApertureReads) reported
@O2 Not the twitter-teams fault but awful customer service before. Had to speak to 5 people for a simple question about billing. Had RPI+3.9% increase explained to me twice, and had to go through security three times. And no answer given. Definitely switching.
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John Lee
(@JohnLee95742005) reported
@O2 I requested my PAC code yesterday via messanger. Went through all the security questions but it still hasn't arrived. Can you help please?
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bluesky
(@ineedmoreblue) reported
@O2 2025: O2 network works and you "receive" a phone call would be nice
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MPayne 💙
(@Payno04) reported
Unbelievably poor customer service from @o2 once again. They owe money that they've wrongly taken from my account & every time I ask for a refund, they say they're putting me through to the correct department and instead cut me off. A complete joke! So petty too. 📞👎 #rubbish
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louise 🍃
(@louise_crossing) reported
@O2 got an Apple Watch on my phone contract but it won’t connect to my phone data and signal and telling me it’s only available for pay monthly customers but that’s what I am? Can I have assistance please my account is also down or your website is
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Mike Cobb
(@Cobby5) reported
@O2 's approach to customer retention is faultless. call them to end the contract and get the PAC and they cut you off. use the live chat and say they're too busy to answer.
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Sophie Dickings
(@sophie_dickings) reported
@O2 It's impossible to get through to you. Aura is no help and I'm going round in circles!!
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🌱La_La_Gomera
(@La_La_Gomera) reported
@O2 @JohnLee95742005 Don’t trust o2 After 2 yrs & 4 mths & 100s of complaints they sent an aggressive rude email saying they can’t find the original complaint because they have ‘archived’ it so aren’t going 2 help & aren’t going 2 refund the money then told me to go get a lawyer if I don’t like it
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Aaron Price
(@priceaj) reported
Just got stuck at Five ways station for 10 mins because evidently it's an @o2 black spot and I couldn't access my train tickets. @WestMidRailway Staff were no help, even though I showed them the email which proved I purchased the tickets.
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Felicity Fisher
(@flicfisher81) reported
@O2 ordered two new phones and contracts. Didn’t send second sim. Now you can’t even find my details. I want to cancel everything I have zero confidence in you as a provider