O2

O2 Outage Report in Bollington, Cheshire East, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bollington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bollington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bollington, Cheshire East, England 12/21/2024 13:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bollington, Cheshire East, England

The most recent O2 outage reports came from the following cities: Manchester and Stockport.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomManchester Total Blackout
United KingdomManchester Total Blackout
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomManchester Total Blackout

Community Discussion

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O2 Issues Reports Near Bollington, England

Latest outage, problems and issue reports in Bollington and nearby locations:

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    @O2 Hey - I have checked the guide. It’s not my device as it worked 100% better on a recent trip to France. It’s not the environment as this is something I experience everywhere (in Leicester, in Manchester, on trains, at festivals) - but your signal checker says I have good 4G.

  • OliverBanks Oliver Banks 🇺🇦 (@OliverBanks) reported from Manchester, England

    @O2 hi, how do I cancel a contract within the 14 day cooling off period please?

  • CurryInTurry DJ Nerja 🇺🇦 (@CurryInTurry) reported from Stockport, England

    @AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    @O2 Also sorry - but what’s the point in telling me to use a network checker if you don’t accept the results of the checker? That’s literally your app I’m using and it’s giving me terrible results.

  • violetibeh Violet (@violetibeh) reported from Manchester, England

    @O2 please can I understand my refund for an order has not been done? I spoke to a customer representative after a week now and been told that it’s not on your system so I can’t get a refund? So why was a deduction made from my account and why was a receipt issued afterwards?

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 Yep I have. It says you've been working on masts in the last 24hrs but there should be no current issues. After you've been working on masts, how long do you expect til signal is normal again?

  • GoaterBilly Billy Goater (@GoaterBilly) reported from Strines, England

    @O2 which idiot authorises sending out texts at 4 o’clock in the morning to update me about my phone order? Get real.The person needs punching or sacking or both!

  • SteveVanDang Steve (@SteveVanDang) reported from Stockport, England

    Welp @O2 support was great tellin me no better deals,tho new customers get massively better deals & the signal in my area should be good 🤷. #Pac requested, got a @VOXI_UK Sim for half the price, better signal, more perks. 16 years brand loyalty with o2, was worth squat to o2.cya

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been abroad and the signal worked perfectly. What are my options please?

  • sonnisamosa Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Hello, my data hasn’t worked since yesterday. I’ve reset the network settings and my phone. Any ideas?

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    @O2 Well I said I am having problems with my 4g, you told me to follow the guide which told me to use the network checker, I showed you the results of the network checker and you said 4G isn’t about speeds. So what’s the point in telling me to use the network checker?

  • CurryInTurry DJ Nerja 🇺🇦 (@CurryInTurry) reported from Manchester, England

    @O2 @purpledolphins7 They didn't help me. They didn't apply the increase in speed. In fact they said I could have 1gig for £30 extraper month. False advertising and liars!

  • howierice Howard Rice (@howierice) reported from Sale, England

    @O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!

  • sonnisamosa Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my devise as I’ve just been aboard and the signal worked perfectly. What are my options please?

  • SawdayJames James Sawday (@SawdayJames) reported from Manchester, England

    Hello @O2 your network coverage across the UK is awful: there’s about one street in Manchester where I get a useable 4G signal and nowhere else. Definitely isn’t my device as I’ve just been abroad and the signal worked perfectly. What are my options please?

  • kingpak93 Paul King (Kingy) (@kingpak93) reported from Glossop, England

    @O2 Have changed phones and need a micro sim card. Have PAYG with credit so want to keep same number and credit I have. Ordered a sim card online a week ago and nothing has arrived. Can you help please? New phone sat unused as can’t put standard size sim card in it.

  • JMcKnighty ~Jack 🐝 (@JMcKnighty) reported from Manchester, England

    Really unimpressed with @O2 Contact Centre customer service. Working in customer service myself, I know changing a direct debit date shouldn't take 30 minutes with 2 agents, a dropped call, being called back, and then being told I need to call again tomorrow This should be 2 mins

  • liammcdon97 Liam McDonald (@liammcdon97) reported from Stockport, England

    £40 a month for @O2 and can't even get any signal majority of the time. Absolute jokers.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dave_fincham Dave Fincham Photography (@dave_fincham) reported

    @O2 Thank you for contacting me. I have a terrible experience dealing with your team and to be treated this way as a veteran dealing with CPTSD is appalling. You have details to this effect on file yet ignore these when talking to me. Your whole system needs attention.

  • nellarosexo G (@nellarosexo) reported

    @O2 I messaged and still ain’t got a reply. my lines been completely cut off way before my bill date. I can’t even call the payment management team because I can’t make calls nor can I receive calls can something be done because I need my service back

  • LScarland Lyn Scarland💙 (@LScarland) reported

    @O2 You’re online chat is not available and I’ve tried to email to be told it’s now shut down Very disappointed in o2

  • T4ssa12 Teresa (@T4ssa12) reported

    @virginmedia are you working on the broadband in Eltham? Since Tuesday my WiFi has been cutting out regularly causing issues with working from home and trying to home school. I've had to purchase additional data from @O2 because of it.

  • RimbaultDave Dave Rimbault (@RimbaultDave) reported

    @O2 I recently left you and cancelled my DD as was advised in a text I would owe £0.00 after leaving. I then got an airtime bill but no money has come out. I can’t get through to anyone at customer services to see if I need to pay anything. Please advise as can’t visit the shop.

  • RedArmy99 Robbie Evason (@RedArmy99) reported

    @O2 - Hi I have become a new customer of yours today, but if I can’t speak to somebody about getting my new Sim changed to an eSim then I will have to cancel my contract. I’ve tried everything on your website and nothing covers it.

  • nellarosexo G (@nellarosexo) reported

    @O2 hello, my lines been completely cut off way before my bill date. I can’t even call the payment management team because I can’t make calls nor can I receive calls can something be done because I need my service back

  • A_Garner88 Adam (@A_Garner88) reported

    @O2 hi my wife is having a major issue with her phone which started in October and has now culminated in her having no phone at all. I’ve been in contact with customer services today and was assured a callback this has not happened. Is there anything that can be done via Twitter.

  • dave_fincham Dave Fincham Photography (@dave_fincham) reported

    I’ve had the worst customer experience EVER from @O2. Vicky (might as well be Pollard she was that bad) didn’t listen or deal with my complaint. The billing system is unworkable & threaten you with default notices when you don’t owe. @MarkEvansO2 ought to look into this. #o2

  • lmdiamond96 Luke (@lmdiamond96) reported

    @O2 hey is your live chat service working again