O2 Outage Report in Bollington, Cheshire East, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bollington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bollington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Bollington, Cheshire East, England
The most recent O2 outage reports came from the following cities: Manchester, Stockport, Sale and Buxton.
City | Problem Type | Report Time |
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Phone | ||
Internet | ||
Internet | ||
Total Blackout | ||
Total Blackout | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bollington, England
Latest outage, problems and issue reports in Bollington and nearby locations:
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Rachael Ruby 🦄 (@HeyThereItsMoon) reported from Manchester, England
@O2 is there an issue with data in the Manchester area I cant send any messages over data 😥😥😥
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Jim Irving (@thejimirving) reported from Manchester, England
Oh, of course, I’m in the middle of a major city, it makes sense that my @O2 service would be completely useless.
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Fran Clayton (@franclayton58) reported from Cheadle Hulme, England
@O2 incompetent at sorting out a query despite our attempts#gdpr issue set up more than one direct debit without authority
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Jenna Horridge ☮ (@JennaHorridge_x) reported from Manchester, England
Why is the signal for @O2 in @manairport shocking & has been for days! 😠
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•d e l• (@adele_1983) reported from Manchester, England
@EE Hi JT. Not yet I’m focussed on having my £742 back from @O2 then I will have a look and start a contract. The customer service and signal is appalling from O2 so I’m looking forward to changing to a reputable service provider.
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Kevin Lewis (@kml1959) reported from Stockport, England
You just have to love @O2 one of the most grasping dishonest companies on the planet...they overcharge my business by £80. (their own error) .never apologise but expect you to pay the bill in full and then wait for a credit...what a joke outfit, cancelling all contracts Monday
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👿🎃👻Elaine Fitzpatrick👻 🎃😈 (@bluemoo17) reported from Manchester, England
@O2 my code will.not copy! Help
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Careen 'Cici' Smith (@cicismith81) reported from Manchester, England
Message to @O2 There is NO need for any CSA to hang up on me because I corrected you. I’m now having to pay extra money because a CSA ****** up. And you won’t do a damm thing about it.
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rocinante (@Rocinante_797) reported from Macclesfield, England
@thameswater yet again your website on my phone is dreadful.trying to submit my final meter reading but it’s not having it. @SSE @VodafoneUK @O2 @BritishGas have no issues but yours is diabolical.
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Yannick McCabe-Costa (@yannickmcosta) reported from Stockport, England
@NatWest_Help @Scott_Helme Sure. Problem is there is no MSISDN associated to this text, it's just a string with "BankAlert"so without help from @O2 to trace the originator, not much to do. Same with calls from unallocated numbers. You could contact @Equinix / Telecity to whom that IP range is allocated.
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Richard Kirkham (@TrickyLad) reported from Manchester, England
just seen there’s something called #O2Surprise, been with @O2 and their previous incarnations since 2003 and all I’ve ever had is sh*tty reception and bad service, or is that the surprise 🤔
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Pam Nunn (@pammie02) reported from Manchester, England
@O2 How is the quickest ans easiest way to make a complaint!! 😡
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sarcastic bastard (@bolgamy) reported from Manchester, England
For months I have been complaining about @O2 network. Central Manchester, Bolton Town Centre, Liverpool Town Centre, Edinburgh, Glasgow, etc... I pay over £300 for that privilege. And now you want to reducing the customer loyalty discount...this customer won’t be loyal!!
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Duncan Lewis 🎮🏆 (@Duncan_Lewis) reported from Sale, England
@O2 Placed the order on Monday but just got a notification to say it will be delivered in a couple days! Thanks for your help 🙌
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Chris (@_chris_a) reported from Manchester, England
As if the network congestion issues in many parts of the country weren't bad enough @O2 have excelled themselves with dire customer service agents. I'm named on my husband's account but one agent shouted at me you only deal with the account holder and then hung up.
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Manchester Dining Offers (@MDOG_Manchester) reported from Manchester, England
@hellofawaytodie @O2 There’s a mast down though
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•d e l• (@adele_1983) reported from Manchester, England
@carleyjones1 @O2 No! I never use all my data or minutes. The bill for May- which comes out on 11th June, was only £38 something. I checked the app and I’m up to date. There is no reason to take such a large amount. I can’t even talk after having my tonsils out, it’s a pain in the arse x
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Ismail Mutlib (@Ismailelnino) reported from Stockport, England
@goodebening1 @AbrarBNa @fadoofred92 @raheels88 @O2 @EE Guy tried to get me into it you know about how much of a sick deal it is. You are what your network is g
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Charlie (@oneladyshow) reported from Manchester, England
@O2 I have asked you guys to sort it repeatedly and it’s never fixed. Your advice was ‘use 3g’ but even that doesn’t work. :( I have been with you guys for 14 years and im disappointed you haven’t fixed my problem
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Brent Starling (BS) (@bsdesigned) reported from Manchester, England
@O2 Constant drop out in the centre of Manchester due to congestion. Got told by a representative that: After speaking with our Network Service Team, the level of service you’re receiving is the expected level within that area. And it's part of T's and C's.. So tough luck.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mary carnell (@carnell_mary) reported
@O2 Surly you should know as the provider.... really??! Asking the customer what communication you the company have sent me??! No wonder the process is shambolic!!
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Larah Yearwood (@larahyearwood) reported
@O2 I shouldn’t have to pay more money just to be able to work from home during a pandemic when @virginmedia are crap and won’t fix the awful WiFi.😔😔😔
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nlmo3954 (@nlmo3954) reported
@O2 Hi thank you for replying. As I had a chat with one of O2 customer service they say that it is not on system the PAC and transfer? Then should I wait or ...
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Donna Pacquette (@PacquetteDonna) reported
hey @O2 WHATS GOING ON WITH YOUR CUSTOMER SERVICE??CANT EVEN GET MY PHONE SORTED BUT YOU WANT ME TO KEEP ON PAYING FOR A DEVICE I CANNOT USE!!! CANT EVEN SPEAK TO THE ONLINE GURU😡😡.
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Matthew McCorry (@mattmccorry) reported
@O2 Why is the return label link on your website broken?
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Natasha Ross (@Natasha69131186) reported
@O2 I have just joined 02 from Giffgaff. I am trying to move my number to 02 and it says the site is down. I have tried to ring and I am not able to speak to any one. How do I go about changing my number? Can you please help as this is not a good start to my contract
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𝙆𝘽𝙁𝙓𝙄𝙉𝙂 | ᴷᴴᴬᴸᴱᴰ 🗡 вαмвι (@YixingLights_) reported
@O2 can you please answer me? I am asking what are you waiting for? Just offer wifi call, 4G calling for pay as you go, customers, we literally working from home we do not have proper signal!! Just, please do offer it asap! Vodafone did offer it too!
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Jack 🇬🇧 (@jackyp_95) reported
Beyond a ******* joke at this point @O2 when I have to turn airplane mode on and off several times just to send a ******* iMessage despite having full signal & 4G. Can anyone recommend a different carrier? I’ve had nothing but **** service from O2 for about 6 years now.
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Steven Jones (@JonesSteven91) reported
@O2 disgraceful customer service just been hung up on twice by two rude customer service reps. What is happening with your “systems” and why isn’t there messages warning us before phoning.
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Darksider (@BenMyatt74) reported
Since I still have not heard anything from @O2 and I cancelled all the setup contacts on day of receipt of SIMs without even unpacking them I have cancelled the DD as I have not received any level of service, given up on moving and will remain with current provider for now