O2 Outage in Nottingham, England

@O2 - I’m a sim only customer and I’m currently using an iPhone 7 which I’ll be changing for an iphone 11. Will the SIM card I’m currently using for or do you need to send me a smaller one ? Thanks 🙏🏼

@O2 has to be said, today I called 202 because of signal in Beeston. The operator Suzy was a fine example of how great customer service truly can be. Really turned it around for me and I’m absolutely delighted with the result of the call. #thisishowitsdone

@O2 I do not have an O2 account but Prestige use your network and I guess would move me or have moved me to your network

@O2 Thanks for reaching out. I was contacted by Prestige today - but the whole pitch was designed to make me believe they were my current provider. During the call I was told I lived near a 5G mast & would have 5G coverage as they use your network. I’ve checked the O2 website & there

@Katie_Lewis_ @O2 Pretty sweet deal. I use google maps all day for work so need 100GB minimum. What I’ve noticed with @O2 that’s been annoying me recently is that in some places 3G won’t work any more to load internet apps. That never used to be an issue before 5G got released. 😐

@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

Anyone know if @O2 is down?

@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

Just to let you know @O2 had a dodgy message clearly not from you but with a link saying problem with my payment which I know there is not be careful everyone

@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

@O2 Is It true that we cannot get O2 network phones from Carphone Warehouse that would be a shame that will be four people in our household changing networks Carphone do better deals than yourselfs I wonder how many more people will move ☹ Bye Bye O2

@O2 I’m trying to contact 02 to get my phone unlocked. I cannot get through. My contract ends 15/4/2020 so need this before I can connect to new sim. Please help.

@Luke_Egg19 @JamesBeaver14 @AdamGillhespey @DavidDews1 @O2 The Smiler did open but broke down at some point during the afternoon and didn’t open again.

So I get a call today from @O2 today, asking how things were going since joining them & if I fancied any #upgrades / #offers! When I told them terrible, signal at my work keeps dropping out & I’ve you contacted numerous times about it, the guy hung up! #O2

@islandniles Don’t go to @O2 they’re bloody awful.

@CPWTweets 7 calls now, that's enough. You won't be getting my business when I decide i want to change handset and as a result I'll shop around networks a bit more so you've probably cost @O2 a customer as well. Not sure they'll be happy about that.

@O2 Just had an absolutely shambolic experience with your chat and then customer service division #cantwaittoleave

Once again @O2 fail to help my familys contracts when required, what happened to the good customer service you use to give service users, now all you get is about 20 apologys, sadly it dont cut it when its one thing after another, #TerminatingContract #Again

@O2 I know how to deal with it but shouldn't have to, I use the Sony 1 II... The problem just keeps recurring especially when moving from urban to rural areas. We've been with you since cellnet days and you've never managed to annoy us this much.

Having to tether to my @O2 #hotspot again because #VirginMedia is unreliable, and unstable. I'd advise anyone looking to sign up to this ISP to find some other provider because Virgin will **** you over and lie to you.

@O2 Also, wth is up with the crap service in Portsmouth? Texts barely getting through. Customers unable to send texts and 3G or worse in most of the city. Plus that automated useless rubbish on your phone line 202

@O2 Unfortunately O2 are changing the masts locally - I do get update texts BUT no mobile service for a month and still no service?!

@O2 it’s been a month now with no signal in Walmley - and we can’t use our phones to shop in Asda Minworth as we normally would. Good job for wifi at home but it’s a massive nuisance with no end in sight 😢😢😢

@O2 #O2surprise I have been with you guys for so long and having 3 contracts but never have the change to get this surprise gift. Hopefully 1 day.😩🙏🏾

@Matthew_Wood85 @O2 I'm having calls just drop out after 1min and 6 seconds! Everytime only happened today @O2 any issues with networks in Leeds area?

@O2 any one else had phone issues today with it cutting calls after a minute, Every call made or received seems to cut?

@O2 Hi there I have had a highly Sophisticated national insurance scam call from a number registered to your network. There was an automated message purporting to be from the national crime agency. Please can you investigate this number 07850058296

@O2 can you help me please, I am in need of a complete list of calls for a specific date back in March from my mobile, can you help please