O2 outages and service status in Leicestershire, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Leicestershire, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Leicestershire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Leicestershire, England
The most recent O2 outage reports came from the following cities: Oakham, Leicester, and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Oakham
|
Phone | 1 month ago |
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Leicester
|
Internet | 1 month ago |
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Leicestershire
|
Internet | 2 months ago |
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Leicester
|
Phone | 2 months ago |
|
Leicester
|
TV | 3 months ago |
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Leicester
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Leicestershire, England
Latest outage, problems and issue reports in Leicestershire and nearby locations:
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CAMRGB (@CAMRGB) reported from Wistow, England@O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.
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Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England@O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x
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Dave Smith (@cubwolf) reported from Blaby, EnglandAnother outage from @O2 meaning I cant track cars or send a job to anyone.
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Josh (@JoshR319) reported from Leicestershire, England@joel_hames @O2 It doesn’t affect me personally as I rarely make or receive calls. It’s only the data side that I’m bothered about, but that seems to be working. Sounds like it’s a problem at their end.
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Oliver Fytche-Taylor (@OllyFT) reported from Chadwell, England@iD_Mobile_UK @O2 @giffgaff As expected, and despite the promises, I have received no call back for a third (and now final) time. Please escalate the complaint as requested - I've had three commitments for a call back only for you to miss every single one of them. Beyond poor service.
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benjamin (@bennyjcomer) reported from Chadwell, EnglandDisgusted with @O2 I’ve spoken to them twice on the phone. About my phone not working. First time they just cut the call when I was on hold, second time I was on the phone for 55 minutes and then they said they would ring me back. The second call all I could hear was..
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DJ (@DJacko79) reported from Leicestershire, England@O2 i keep getting this when i try to send picture via txt ? mms not supported by network
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Natalie Anderson (@nats2312) reported from Oadby and Wigston, England@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
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Andrew Leeke (@andrewleeke) reported from Leicestershire, England@O2 Yes. And that link doesn't fix the issue. It says login for upgrade options, but when I do and hit upgrade, there are no SIM only options.
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Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England@O2 Why don't I never win on the Christmas Priority competitions? 😭
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, EnglandCome on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!
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april (@_MarchAprilMay_) reported from Great Easton, England@O2 really not happy that I’ve been billed incorrectly. I was given £20 in credit due to an issue with my service and this hasn’t been taken off my bill 😡
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Capsule Toy (@capsule_toy) reported from Oadby and Wigston, EnglandWhy is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.
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benjamin (@bennyjcomer) reported from Chadwell, EnglandLaughing & people shouting in the background. Very unprofessional behaviour. Ive also been taking to a robot all day trying to sort this issue. Yet no help! So I’ve been without a working phone most of the week unless I’m connected to Wi-Fi. Not one person wants to help. @O2
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Jewi (@JewiJ88) reported from Leicestershire, EnglandHey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone
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Pauline Scholey (@ScholeyPauline) reported from Uppingham, England@O2 I am still receiving phone calls from a company called CV the last number they rang from was 0141 489 0715. Any idea who they are? The caller says they are an authorised O2 company. I never deal with third parties my contract is directly with you. Please advise.
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Joanna Hayes (@SmileyJMH) reported from Loughborough, EnglandTried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔
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Glenn (@glennworth) reported from Narborough, England@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Waterson (@waterson_mike) reported@1stSimona @O2 Google mse mobile deals ,lots of good deals on there , o2 are absolutely terrible now their customer service is non existent
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𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴🇬🇧 (@BritsB4Boats) reportedI strongly recommend you don't use @O2 Switch Up by post. I did so, against my better judgment, in January -- Royal Mail seem to have lost the phone I sent back, and I've had nothing but problems dealing with O2 trying to resolve the resulting issues since. Despite me having phoned their ****** Indian call centre multiple times, giving them the RM tracking number so they could raise a dispute with RM, O2 repeatedly added device plan charges for my old phone onto my bill, which hasn't been right all year and was in duspute. They've now barred my service out of the blue, despite me having set up a payment plan anyway, and made my first payment towards it, whilst I wait for the account credit for previous phone charges to be processed. Consequently, I can not only no longer make or receive calls, including -- ironically, to O2 themselves -- I can't even use my account on the O2 website. The only way I've been able to contact them was through the messaging service on the app, which was no use at all, and I spent over two hours on it, the vast majority of that time being wasted on waiting for any response at all I'm ******* fuming, and if I weren't tied into a lengthy contract with O2, I'd have left them already
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amy simpson (@amy_jo_23) reported@1stSimona @O2 I’ve had the same problem and my signal is awful since they’ve merged aswell
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𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴🇬🇧 (@BritsB4Boats) reported@O2 Thanks for nothing. I still haven’t heard from you. ******* shocking “customer service”
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Sean W (@Sean_Bahamut) reported@O2 You've clarified, but not helped. This reply is not helpful at all. Your support staff also had no idea about this situation, or how to handle it. All they could do as a solution was terminate game pass subscription before my minimum 6 month period had finished. Not good enough
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Eve (@utopianluvr) reported@arokorol @O2 Upset about the truth huh? Too damn bad. You are lucky to be have set foot on Palestinian soil. Greedy greedy entitled for nothing.
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Keith Shilling (@cuba757) reported@O2 @1stSimona I’m having similar problems. It used to be so user friendly but no more…. Sort it out O2…
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userds5050 (@userds5050) reported@robininfrance @arokorol @O2 ******* idiot
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giuseꕤ (@kitty_lover3435) reportedday 1 asking for a ticket for a london show😭 literally any date any seat is ok, pls help im lowkey desperate, been a fan for 12 years and ive never seen her live @TeamAriana @O2 @TicketmasterUK xx
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Benjamin Webster (@benjaminlfc) reported@O2 @JustinDiamond16 Many, many people have reported this just on X alone, I have reported it via Customer Service and they’ve opened a ticket and nothing has been done (no surprises there). This has been going on for months and months, if you do manage to get to the section where it asks for your card details choosing the Apple Pay option just spins and spins and then says Apple Pay isn’t available, if you manually enter card details 9 times out of 10 the payment fails. Turn to the IVR system over the phone and payments are successful, a payment reference is read out by the automated system at the speed of light therefore you have absolutely no time to write it down and then said payment just doesn’t reflect on the account. Why you messed around with the billing system I’ll never know, 18 years this year I’ll have been an O2 customer and the previous system was perfectly fine, have you never heard of the phrase “IF IT AIN’T BROKE DON’T FIX IT”?