O2

O2 Outage Report in Leicestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Leicestershire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Leicestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Leicestershire, England 12/20/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leicestershire, England

The most recent O2 outage reports came from the following cities: Leicester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLeicester Total Blackout
United KingdomLeicester Phone
United KingdomLoughborough Internet
United KingdomLeicester Internet
United KingdomLoughborough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Leicestershire, England

Latest outage, problems and issue reports in Leicestershire and nearby locations:

  • _beccakelly__ Becca (@_beccakelly__) reported from Loughborough, England

    @keepachris1 @O2 Put your shit phone in the bin..

  • nats2312 Natalie Anderson (@nats2312) reported from Oadby and Wigston, England

    @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Sort my Account as I can't login.

  • _MarchAprilMay_ april (@_MarchAprilMay_) reported from Great Easton, England

    @O2 really not happy that I’ve been billed incorrectly. I was given £20 in credit due to an issue with my service and this hasn’t been taken off my bill 😡

  • CAMRGB CAMRGB (@CAMRGB) reported from Wistow, England

    @O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.

  • JewiJ88 Jewi (@JewiJ88) reported from Leicestershire, England

    Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone

  • ChrisLonelyguy Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, England

    Come on @O2 I'm getting plagued daily by false automated calls from different numbers #scams #fraud now I'm x directory and blocked lists etc so shouldn't receive such things. I know there's auto dialled but operators should be cracking down on this!

  • NickFitz Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    Got on to @O2 support because I can’t send texts. Eventually I was escalated to someone who ignored everything I said and didn’t help; just told me to go to a shop, to get rid of me. Now they want me to give them feedback by text… which I can’t send, because they didn’t help.

  • capsule_toy Capsule Toy (@capsule_toy) reported from Oadby and Wigston, England

    Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Leicestershire, England

    @O2 Can I move from @ThreeUK as their coverage is terrible

  • rassmalaii Hafiz Mughal (@rassmalaii) reported from Loughborough, England

    @Huawei_Europe Hello, I have a P30 pro which has been paid for full to @O2 but been waiting over 16 days weeks for an unlatching code from O2. The phone does not work on any network as it’s blocked. It really frustrating as I cannot use the phone Can you please help me urgently.

  • SmileyJMH Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    Tried to do something good by not buying a new phone via @O2 Customer Service team on Wed am when the sale started, waiting to buy it today from the part-time lady in store who has helped me decide which to get. But O2 have now sold out 😔 Grrr at trying to do a good thing 😔

  • DJacko79 DJ (@DJacko79) reported from Leicestershire, England

    @O2 i keep getting this when i try to send picture via txt ? mms not supported by network

  • garydolman Gary Dolman (@garydolman) reported from Blaby, England

    @O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good

  • cubwolf Dave Smith (@cubwolf) reported from Blaby, England

    Another outage from @O2 meaning I cant track cars or send a job to anyone.

  • JLewisRUK Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England

    @O2 Hi O2, I've tried the option and it's the same email I'm currently using. By when I go into the Account and click on 'My Details' I can't as its sending a code to my previous number. Please help me x

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    Anybody having issues with the My @O2 App? I can't pay my bill as it's keeps loading and loading. @O2 Please sort it out?!

  • glennworth Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • JamieLRennie Jamie Lewis Rennie (@JamieLRennie) reported from Leicestershire, England

    @O2 Why don't I never win on the Christmas Priority competitions? 😭

  • JLewisRUK Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JamesWBovey @Apple @O2 I’m sorry but calling O2 ‘dossers’ and ‘freaks’ will not help the situation. If you treat O2 properly, you might get somewhere in life. Disgusting behaviour.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveB400 Dave Barnes (@DaveB400) reported

    @O2 hello, do you have an email address for customer services please, I can reach out to you on, thanks

  • trigmk2 Alex (@trigmk2) reported

    @O2 Your team and link confirm there is no 5G in CM1 so wtf is it trying to connect to? Faulty handset or sim. Bounced from tech support, to upgrades, to customer services. Told I will need to take a day off work and wipe my handset to do a doorstep swap, so yeah, thanks for that...

  • audreymcgurk audrey mcgurk (@audreymcgurk) reported

    @jilllll372 @O2 @goodthingsfdn I got some resolve eventually with the complaint review service after hours of calls and several emails. It looks like I may have a new issue as ordered again and the order has disappeared. No doubt I will have to contact again!

  • ethorpe1950 Eric Thorpe (@ethorpe1950) reported

    @O2 I called 0344 809 0202 at 1.50 pm on 15th December to port my old number to my new O2 PAYG sim card. Gave them all my details including the PAC code. Now 48 hours later and I'm still stuck on my old network. Not impressed.

  • jasonmac85 Jason McCarthy (@jasonmac85) reported

    I’ve never known a phone service as bad as @O2 it’s shocking in centre of liverpool and on 2 bars and can’t even get on certain websites. Can’t wait to go back to @e_emobile

  • Rachell17 Rachel Morgan ❤️ (@Rachell17) reported

    When you need to get a covid pass but you haven’t had @O2 signal for days 😫

  • TommyLi31980171 Tommy Little (@TommyLi31980171) reported

    @O2 disgusting treatment from o2 again took £205 out my bank without authorisation and cancelled my Apple Watch and never told me call customer service and these people are a different breed of nasty horrible horrible company to deal with

  • silverson123 Navid (@silverson123) reported

    @O2 why would you send me a text saying I am in Euro zone and it’s like being at home. To follow 5 days later with a message saying that I have 25gig of data? I called customer service and got cut off is this how you treat all your disabled customers @MindCharity

  • TheTrol85059116 The_Troll (@TheTrol85059116) reported

    @O2 @Lucyyplodocus Yeah Lucy, they have no idea alright? Poor old social media guy who probably just likes to scroll through Twitter all day being asked a serious question. God forbid.

  • RichieHall1966 Richie Hall (@RichieHall1966) reported

    @O2 how absolutely fascicle your system is to cancel a contract for an old phone