O2

O2 Outage Report in Hinckley, Leicestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hinckley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hinckley, Leicestershire, England 12/21/2024 08:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hinckley, Leicestershire, England

The most recent O2 outage reports came from the following cities: Coventry, Leicester and Nuneaton.

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City Problem Type Report Time
United KingdomCoventry Internet
United KingdomLeicester Phone
United KingdomLeicester Internet
United KingdomLeicester Phone
United KingdomLeicester Phone
United KingdomLeicester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Hinckley, England

Latest outage, problems and issue reports in Hinckley and nearby locations:

  • s_birket Daisy (@s_birket) reported from Coventry, England

    @O2 Really @o2? You started out so well acknowledging the issue and it just went downhill from there. The app was down for the day, yet touts managed to buy and relist them for £hundreds, it is disgusting.

  • BilalAhmadRana 🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳 (@BilalAhmadRana) reported from Rugby, England

    @O2 It's been more than 5 years I am using your network in CV21 area. I have very poor coverage and downloading speed. I had my current upgrade in April 2022. I have tried both 5g and 4g signals. Problem stays the same. Your chat support isn't available.

  • johnemangan1 John mangan (@johnemangan1) reported from Atherstone, England

    @O2 good afternoon, frustration is too much , can you update me on why I cannot make a simple call without it dropping off more than once driving from work in CV9 to B31 down major roads A5 and M42

  • edmundmlawrence Edmund Lawrence (@edmundmlawrence) reported from Coventry, England

    @O2 frankly appallingly rude service in the Coventry shop today. Can’t find a number to call, no call back for days and live chat not working. SORT IT OUT.

  • leafau23 Leanne Faulkner (@leafau23) reported from Coventry, England

    @AshleyG72960578 @JordanKinsleyx @O2 The bots are the ticket sellers themselves too. Ticketmaster are the worlds worst. How can tickets be on resale 30 seconds after the first presale/on-sale if it not an inside job?! Viagogo is owned by Ticketmaster

  • railwaychaplain Liam Johnston (@railwaychaplain) reported from Lutterworth, England

    @O2 Interesting that Severn miles away the speed with O2 is 18mbs there must be an issue in the Rugby area

  • kirean_dingley Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England

    @O2 why do I only get one or two bars of signal?! 😩

  • em_doapsi Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported from Hinckley, England

    @O2 and giffgaff sort your network out! We can’t use it in Hinckley it won’t work at all! @giffgaff

  • UKWasimPerviz Wasim Perviz (@UKWasimPerviz) reported from Coventry, England

    @O2 can I move from my current network to 02 and keep the same number? Also please follow me

  • nats2312 Natalie Anderson (@nats2312) reported from Oadby and Wigston, England

    @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

  • kirean_dingley Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England

    @O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0

  • hjono Hayley Johnson (@hjono) reported from Earl Shilton, England

    @O2 Hi I called and the operative sorted the problem for me I’m abit cave woman when it starts to get technical but the lady talked me through it and I got there in the end xx

  • railwaychaplain Liam Johnston (@railwaychaplain) reported from Rugby, England

    @Paul_Martin1970 @O2 The reception says 4G. They will probably say there is work being done on the transmitter. But it's been a recurring and frequent issue for the last three years but it's getting worse. I think it is to push people to get 5G phones.

  • capsule_toy Capsule Toy (@capsule_toy) reported from Oadby and Wigston, England

    Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.

  • johnemangan1 John mangan (@johnemangan1) reported from Atherstone, England

    @O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?

  • niksibley Nik Sibley (@niksibley) reported from Coventry, England

    Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?

  • BenjaminJBaxter Benjamin Baxter (@BenjaminJBaxter) reported from Coventry, England

    @O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?

  • Kezleigh Kerry Leigh Kavannah (@Kezleigh) reported from Earl Shilton, England

    @O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?

  • hjono Hayley Johnson (@hjono) reported from Earl Shilton, England

    @O2 my iPhone has intermittent signal I cannot load any content my Wi-Fi is brilliant but will not load on my phone HELP

  • BilalAhmadRana 🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳 (@BilalAhmadRana) reported from Rugby, England

    @O2 Quiet convenient for you to send this reply to me. I have checked this many time. I have this problem since I got new sim after upgrade.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_B_OB Barry (@Mr_B_OB) reported

    Just had the worst week of customer service in my life from @O2 . Please folks, if you are considering using this company's service, please reconsider.

  • tvaknin Tal Vaknin (@tvaknin) reported

    @Brightstar @Chubb such useless companies. @O2 use these for gadget insurance. If anyone has an issue message me. Purchase your new handset and claim money back via small claims court I will help you. FREE!

  • annesaivenkatne annesaivenkatne@gmail.com (@annesaivenkatne) reported

    @O2 The way you treat the customers is disgusting when a new person wants to join in o2 , you don't even call the customer to know why the credit check has gone declined.This is not fair in o2 ....

  • jord_cummings jordanne (@jord_cummings) reported

    @O2 are ****

  • fedupfish missy (@fedupfish) reported

    @o2 reported fraud a week ago and still haven’t heard anything from your Fraud team. Rubbish customer service

  • HollieBridges82 Hollie Hair Specialist (@HollieBridges82) reported

    @O2 I have been trying to contact you for ages but can never get past your automated system which hangs up on me. Your letters I have received saying you haven't heard from me are so ironic. Please please can someone call me? I need to speak to an ACTUAL PERSON!

  • jlee_ J (@jlee_) reported

    @O2 I’ve just had a random missed calls from an unknown number, when I messaged them to find out who they are they were returning a call to my number I never made, I’ve no idea who they are. Do you know what’s happened?

  • smudger051984 Dave (@smudger051984) reported

    @O2 I have to say your network coverage is awful

  • IanBart60471300 Ian Barton (@IanBart60471300) reported

    @O2 @OakNational Not keen to support existing customers though

  • onlymestacia U N R U L Y (@onlymestacia) reported

    @O2 are the worst!! I regret the day I got a contract with them 🙄