O2

O2 Outage Report in Hinckley, Leicestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hinckley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hinckley, Leicestershire, England 10/20/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hinckley, Leicestershire, England

The most recent O2 outage reports came from the following cities: Leicester and Nuneaton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Total Blackout
United KingdomLeicester Phone
United KingdomNuneaton Internet
United KingdomNuneaton Phone
United KingdomLeicester Internet
United KingdomLeicester Phone

Community Discussion

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O2 Issues Reports Near Hinckley, England

Latest outage, problems and issue reports in Hinckley and nearby locations:

  • BilalAhmadRana 🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳 (@BilalAhmadRana) reported from Rugby, England

    @O2 It's been more than 5 years I am using your network in CV21 area. I have very poor coverage and downloading speed. I had my current upgrade in April 2022. I have tried both 5g and 4g signals. Problem stays the same. Your chat support isn't available.

  • kirean_dingley Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England

    @O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0

  • railwaychaplain Liam Johnston (@railwaychaplain) reported from Lutterworth, England

    @O2 Interesting that Severn miles away the speed with O2 is 18mbs there must be an issue in the Rugby area

  • BenjaminJBaxter Benjamin Baxter (@BenjaminJBaxter) reported from Coventry, England

    @O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?

  • s_birket Daisy (@s_birket) reported from Coventry, England

    @O2 Really @o2? You started out so well acknowledging the issue and it just went downhill from there. The app was down for the day, yet touts managed to buy and relist them for £hundreds, it is disgusting.

  • railwaychaplain Liam Johnston (@railwaychaplain) reported from Rugby, England

    @Paul_Martin1970 @O2 The reception says 4G. They will probably say there is work being done on the transmitter. But it's been a recurring and frequent issue for the last three years but it's getting worse. I think it is to push people to get 5G phones.

  • johnemangan1 John mangan (@johnemangan1) reported from Atherstone, England

    @O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?

  • johnemangan1 John mangan (@johnemangan1) reported from Atherstone, England

    @O2 good afternoon, frustration is too much , can you update me on why I cannot make a simple call without it dropping off more than once driving from work in CV9 to B31 down major roads A5 and M42

  • kirean_dingley Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England

    @O2 why do I only get one or two bars of signal?! 😩

  • BilalAhmadRana 🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳 (@BilalAhmadRana) reported from Rugby, England

    @O2 Quiet convenient for you to send this reply to me. I have checked this many time. I have this problem since I got new sim after upgrade.

  • garydolman Gary Dolman (@garydolman) reported from Blaby, England

    @O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good

  • UKWasimPerviz Wasim Perviz (@UKWasimPerviz) reported from Coventry, England

    @O2 can I move from my current network to 02 and keep the same number? Also please follow me

  • leafau23 Leanne Faulkner (@leafau23) reported from Coventry, England

    @AshleyG72960578 @JordanKinsleyx @O2 The bots are the ticket sellers themselves too. Ticketmaster are the worlds worst. How can tickets be on resale 30 seconds after the first presale/on-sale if it not an inside job?! Viagogo is owned by Ticketmaster

  • niksibley Nik Sibley (@niksibley) reported from Coventry, England

    Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?

  • mobilemechanic The Car Doctor (Steve Hayes) (@mobilemechanic) reported from Nuneaton, England

    @O2 @picoflu I binned O2 after a brief 2 year spell of misery with continued call dropping. The acceptable solution for them was a home signal booster. No good to a mobile technician back with EE and happy. If your on iPhone check Wi-fi assist is off it savages internet.

  • edmundmlawrence Edmund Lawrence (@edmundmlawrence) reported from Coventry, England

    @O2 frankly appallingly rude service in the Coventry shop today. Can’t find a number to call, no call back for days and live chat not working. SORT IT OUT.

  • Kezleigh Kerry Leigh Kavannah (@Kezleigh) reported from Earl Shilton, England

    @O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?

  • nats2312 Natalie Anderson (@nats2312) reported from Oadby and Wigston, England

    @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

  • capsule_toy Capsule Toy (@capsule_toy) reported from Oadby and Wigston, England

    Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.

  • FearnLspp Jamie Fearn (@FearnLspp) reported from Coventry, England

    @O2 please help... my phone has had no service for the past 24 hours...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • alfes4u faisal (@alfes4u) reported

    @O2 Hi I have redeemed a code from your priority app but it’s not working. Can you please advise me why! Not working

  • craig_drake craig 🟨🟥 (@craig_drake) reported

    @O2 OK then why do you claim good 4G service in wesham and its rarely above H+ and when it is 4G it doesn't work, I see other networks working fine, but O2 seems to be getting worse.

  • K______lo Kieran (@K______lo) reported

    @O2 you lot need to sort your 4g signal out. Tried to cash out a bet yesterday for around £200 by the time I’d had to take a 10 minute walk up the road to get signal the bet was losing. Send me £200 or I’m going to EE.

  • kittenofdoomage ❄RHI❄ (@kittenofdoomage) reported

    Upgraded my phone nearly 10 days ago from @O2. Told it's not in stock, even though it said it was when I ordered. Can't seem to swap for a phone that is in stock, website is useless, so I'm just supposed to... wait? Not impressed with the service tbh.

  • delroyRrrrr Delroyjr (@delroyRrrrr) reported

    @O2 take money but bad service!!! #news

  • GazChappers Garry Chapman (@GazChappers) reported

    @virginmedia We had to cancel all 3 switches to @O2 as neither of you @virginmedia could actually take responsibility, instead you continued to transfer our call between you 6 times! Unfortunately we know this pain is coming again in the next few months.

  • superterrier Mark@Madonna (@superterrier) reported

    @O2 I have been struggling to get a signal all afternoon

  • tornadocashxd 00000x32 (@tornadocashxd) reported

    @O2 Can you please check your network in "Tauberbioschofsheim" you can't even load a website with 4G its below 1mbps.. Please check I want my money back and no one should use o2 in germany its horrible!!

  • dhlexpressuk DHL Express UK (@dhlexpressuk) reported

    @yorknickavfc @O2 I'm so sorry you feel this way about our service Nick, please DM me the tracking number and query so I can assist you further. Kind regards, Amrick

  • craig_drake craig 🟨🟥 (@craig_drake) reported

    @O2 why is there no service in Blackpool again? How do I go about getting a refund, as you aren't providing any kind of service... had to find WiFi to send this.