O2 Outage Report in Hinckley, Leicestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hinckley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Hinckley, Leicestershire, England
The most recent O2 outage reports came from the following cities: Leicester and Coventry.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Phone | |
| Coventry |
Internet | |
| Leicester |
Internet | |
| Coventry |
Internet | |
| Coventry |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hinckley, England
Latest outage, problems and issue reports in Hinckley and nearby locations:
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John mangan
(@johnemangan1) reported
from
Atherstone, England
@O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?
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Edmund Lawrence
(@edmundmlawrence) reported
from
Coventry, England
@O2 frankly appallingly rude service in the Coventry shop today. Can’t find a number to call, no call back for days and live chat not working. SORT IT OUT.
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Liam Johnston
(@railwaychaplain) reported
from
Rugby, England
@Paul_Martin1970 @O2 The reception says 4G. They will probably say there is work being done on the transmitter. But it's been a recurring and frequent issue for the last three years but it's getting worse. I think it is to push people to get 5G phones.
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Benjamin Baxter
(@BenjaminJBaxter) reported
from
Coventry, England
@O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?
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🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳
(@BilalAhmadRana) reported
from
Rugby, England
@O2 It's been more than 5 years I am using your network in CV21 area. I have very poor coverage and downloading speed. I had my current upgrade in April 2022. I have tried both 5g and 4g signals. Problem stays the same. Your chat support isn't available.
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The Car Doctor (Steve Hayes)
(@mobilemechanic) reported
from
Nuneaton, England
@O2 @picoflu I binned O2 after a brief 2 year spell of misery with continued call dropping. The acceptable solution for them was a home signal booster. No good to a mobile technician back with EE and happy. If your on iPhone check Wi-fi assist is off it savages internet.
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 why do I only get one or two bars of signal?! 😩
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Gary Dolman
(@garydolman) reported
from
Blaby, England
@O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good
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🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳
(@BilalAhmadRana) reported
from
Rugby, England
@O2 Quiet convenient for you to send this reply to me. I have checked this many time. I have this problem since I got new sim after upgrade.
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Capsule Toy
(@capsule_toy) reported
from
Oadby and Wigston, England
Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.
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James Burberry
(@jimburbs) reported
from
Coventry, England
@O2 1/2 Placed an order for this today. Money was taken and then I had an email to say order cancelled due to failed checks. Credit card company confirms payment approved, your online chat person is trying to tell me problem is with CC company just to get rid of me. She tells me...
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Wasim Perviz
(@UKWasimPerviz) reported
from
Coventry, England
@O2 can I move from my current network to 02 and keep the same number? Also please follow me
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John mangan
(@johnemangan1) reported
from
Atherstone, England
@O2 good afternoon, frustration is too much , can you update me on why I cannot make a simple call without it dropping off more than once driving from work in CV9 to B31 down major roads A5 and M42
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Jamie Fearn
(@FearnLspp) reported
from
Coventry, England
@O2 please help... my phone has had no service for the past 24 hours...
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Kerry Leigh Kavannah
(@Kezleigh) reported
from
Earl Shilton, England
@O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?
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Leanne Faulkner
(@leafau23) reported
from
Coventry, England
@AshleyG72960578 @JordanKinsleyx @O2 The bots are the ticket sellers themselves too. Ticketmaster are the worlds worst. How can tickets be on resale 30 seconds after the first presale/on-sale if it not an inside job?! Viagogo is owned by Ticketmaster
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0
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Natalie Anderson
(@nats2312) reported
from
Oadby and Wigston, England
@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
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Liam Johnston
(@railwaychaplain) reported
from
Lutterworth, England
@O2 Interesting that Severn miles away the speed with O2 is 18mbs there must be an issue in the Rugby area
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Nik Sibley
(@niksibley) reported
from
Coventry, England
Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JeLi
(@JeLifromtheblok) reported
@Ginger_Tucci @O2 I never get signal in any city centre with @ThreeUK either, I never get more than 2 bars of signal anywhere I go, even stood next to a phone mast 🙄
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Sarah-Jane Simpson
(@cevvie) reported
@O2 Just spent 20 minutes on hold only to be hung up on. I have no signal in my area and haven't had for weeks now. While I have wifi calling enabled, I can't send or receive text messages which means I've stuck logging into stuff that needs 2FA.
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Nath
(@NathFerguson) reported
@O2 when your signal is crap and u can’t use your phone. You say to use your o2 Wi-Fi but how can you when u try and use it, it says no internet connection. When you gonna fix that?
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.
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Sam
(@Sam6WHU) reported
Any advice appreciated. Sent an Apple product back to @O2 in DEC & have spoken to them twice to give my bank details for refund - both times they said it was processed, the monthly payment stopped & will go through within a certain amount of days; but the money never arrives.
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Lochani Hartley
(@DrLochHartley) reported
@virginmedia @TheBHF @O2 Wow - looking at the majority of the tweets on here and from my experience with virgin service and poor poor poor Wi-Fi since early Dec…as a NHS doctor, I sincerely hope your define are more reliable than your company!
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Procurement Consultant
(@3rdStreetProc) reported
@O2 Maybe fewer **** jokes and more answering your complaint phone lines?
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⚒️Sam the Hammer⚒
(@samcwhufc) reported
@Sam6WHU @O2 Also, at the point of complaint, request a DSAR which confirms all your contact with them and all details on your file etc
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Paul Navarro
(@PAUL_NAV7) reported
@O2 @o2 yet again another drop In network coverage in the area I work in and need my phone to work. Third time in 6 months it's disgusting service. As soon as u can I will be cancelling my contract.
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Lochani Hartley
(@DrLochHartley) reported
@virginmedia @TheBHF @O2 Wow - looking at the majority of the tweets on here and from my experience with virgin service and poor poor poor Wi-Fi since early Dec…as a NHS doctor, I sincerely hope your defibs are more reliable than your service/company!