O2

O2 Outage Report in Hinckley, Leicestershire, England

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The latest reports from users having issues in Hinckley come from postal codes LE10.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hinckley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hinckley, Leicestershire, England 04/24/2024 22:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hinckley, Leicestershire, England

The most recent O2 outage reports came from the following cities: Coventry, Nuneaton, Hinckley and Leicester.

Loading map, please wait...
City Problem Type Report Time
United KingdomCoventry Phone
United KingdomCoventry Phone
United KingdomNuneaton Phone
United KingdomHinckley Phone
United KingdomLeicester Internet
United KingdomHinckley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hinckley, England

Latest outage, problems and issue reports in Hinckley and nearby locations:

  • FearnLspp Jamie Fearn (@FearnLspp) reported from Coventry, England

    @virginmedia how can I pay for 350mb Broadband which the WiFi never works and I’m hotspoting through @O2 iPhone at home 🏠 😡

  • johnemangan1 John mangan (@johnemangan1) reported from Atherstone, England

    @O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?

  • UKWasimPerviz Wasim Perviz (@UKWasimPerviz) reported from Coventry, England

    @O2 can I move from my current network to 02 and keep the same number? Also please follow me

  • railwaychaplain Liam Johnston (@railwaychaplain) reported from Lutterworth, England

    @O2 Interesting that Severn miles away the speed with O2 is 18mbs there must be an issue in the Rugby area

  • glennworth Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • BenjaminJBaxter Benjamin Baxter (@BenjaminJBaxter) reported from Coventry, England

    @O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?

  • jimburbs James Burberry (@jimburbs) reported from Coventry, England

    @O2 1/2 Placed an order for this today. Money was taken and then I had an email to say order cancelled due to failed checks. Credit card company confirms payment approved, your online chat person is trying to tell me problem is with CC company just to get rid of me. She tells me...

  • BilalAhmadRana 🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳 (@BilalAhmadRana) reported from Rugby, England

    @O2 It's been more than 5 years I am using your network in CV21 area. I have very poor coverage and downloading speed. I had my current upgrade in April 2022. I have tried both 5g and 4g signals. Problem stays the same. Your chat support isn't available.

  • garydolman Gary Dolman (@garydolman) reported from Blaby, England

    @O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good

  • FearnLspp Jamie Fearn (@FearnLspp) reported from Coventry, England

    @O2 please help... my phone has had no service for the past 24 hours...

  • kirean_dingley Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England

    @O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0

  • niksibley Nik Sibley (@niksibley) reported from Coventry, England

    Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?

  • BilalAhmadRana 🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳 (@BilalAhmadRana) reported from Rugby, England

    @O2 Quiet convenient for you to send this reply to me. I have checked this many time. I have this problem since I got new sim after upgrade.

  • capsule_toy Capsule Toy (@capsule_toy) reported from Oadby and Wigston, England

    Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.

  • railwaychaplain Liam Johnston (@railwaychaplain) reported from Rugby, England

    @Paul_Martin1970 @O2 The reception says 4G. They will probably say there is work being done on the transmitter. But it's been a recurring and frequent issue for the last three years but it's getting worse. I think it is to push people to get 5G phones.

  • kirean_dingley Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England

    @O2 why do I only get one or two bars of signal?! 😩

  • nats2312 Natalie Anderson (@nats2312) reported from Oadby and Wigston, England

    @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

  • johnemangan1 John mangan (@johnemangan1) reported from Atherstone, England

    @O2 good afternoon, frustration is too much , can you update me on why I cannot make a simple call without it dropping off more than once driving from work in CV9 to B31 down major roads A5 and M42

  • TheBluestStar Tara (@TheBluestStar) reported from Coventry, England

    @O2 I have no phone signal in CV5

  • mobilemechanic The Car Doctor (Steve Hayes) (@mobilemechanic) reported from Nuneaton, England

    @O2 @picoflu I binned O2 after a brief 2 year spell of misery with continued call dropping. The acceptable solution for them was a home signal booster. No good to a mobile technician back with EE and happy. If your on iPhone check Wi-fi assist is off it savages internet.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • speelingmstake Freya (@speelingmstake) reported

    @O2 just got my new phone, new contract - and the phone is asking for a QR code. I can't figure out what QR code it's asking for. Also - do you not have any kind of webchat or any kind of customer service on your website? I've just been going in circles trying to find an answer.

  • elle_41 danielle🌿 (@elle_41) reported

    @O2 Hello, I’ve just ordered a pay monthly sim only contract with you but I want to know if this has been confirmed so I can cancel my contract with EE. I have an email to say “you received my order. Your all set” does this mean it’s confirmed?

  • Katelynperry191 Katelyn_perry_19 (@Katelynperry191) reported

    @O2 I’m getting annoyed I’ve had no service all day !! I can’t even get onto the o2 app I’ve turned my phone off I’m going mad !!!

  • SuzannaJackson1 Suzanna Jackson (@SuzannaJackson1) reported

    @O2 It seems impossible to ask for VAT invoices on my account “because I bought the phone at Carphone Warehouse”. This is nonsense, as you bill me. Constructive help please.

  • LauraJanesDiary Laura (@LauraJanesDiary) reported

    @O2 All I am saying is I had a persistent problem with the network. I should have been able 2 have had this solved without photo ID. Imagine if someone did steal my phone though, easy for them 2 change 2 another network without ID. Doesn’t make sense does it. Ah well it’s done now.

  • thatgirlthere14 ...-- (@thatgirlthere14) reported

    @O2 why cant they solve a simple issue

  • Andybedfordblue Andy Sexton (@Andybedfordblue) reported

    Swapped over from @ThreeUK because of poor signal quality and even worse customer service. Moved to @O2 and before I have even received my SIM card they have royally cocked up. @O2 customer service not one care given !!!!

  • grace_andgrief Grace Lynskey (@grace_andgrief) reported

    Hi @O2 is it possible to get anyone in your customer service team to help me or at least not cut me off every time I get through?

  • nicksagar Nick Sagar (@nicksagar) reported

    2 days without service @O2 - why oh why did you activate my sim before it had even arrived????? You have left my number in limbo and me without service. I am a very unimpressed new customer!!! 😡

  • BearhurstJadey Jade louise (@BearhurstJadey) reported

    @O2 SHAZ from Payment management you are the WORST advisor I have ever spoken too. 02 please listen to her call !!