O2 Outage Report in Hinckley, Leicestershire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hinckley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (53%)
-
Internet (26%)
-
Total Blackout (12%)
-
Wi-fi (5%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Hinckley, Leicestershire, England
The most recent O2 outage reports came from the following cities: Leicester, Coventry, Rugby and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Phone | |
| Coventry |
Internet | |
| Leicester |
Phone | |
| Leicester |
Phone | |
| Rugby |
Phone | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hinckley, England
Latest outage, problems and issue reports in Hinckley and nearby locations:
-
Natalie Anderson
(@nats2312) reported
from
Oadby and Wigston, England
@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
-
Diary of a Painfully Shy Introvert Blog
(@em_doapsi) reported
from
Hinckley, England
@O2 and giffgaff sort your network out! We can’t use it in Hinckley it won’t work at all! @giffgaff
-
Edmund Lawrence
(@edmundmlawrence) reported
from
Coventry, England
@O2 frankly appallingly rude service in the Coventry shop today. Can’t find a number to call, no call back for days and live chat not working. SORT IT OUT.
-
Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0
-
Benjamin Baxter
(@BenjaminJBaxter) reported
from
Coventry, England
@O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?
-
Daisy
(@s_birket) reported
from
Coventry, England
@O2 Really @o2? You started out so well acknowledging the issue and it just went downhill from there. The app was down for the day, yet touts managed to buy and relist them for £hundreds, it is disgusting.
-
Wasim Perviz
(@UKWasimPerviz) reported
from
Coventry, England
@O2 can I move from my current network to 02 and keep the same number? Also please follow me
-
Liam Johnston
(@railwaychaplain) reported
from
Rugby, England
@Paul_Martin1970 @O2 The reception says 4G. They will probably say there is work being done on the transmitter. But it's been a recurring and frequent issue for the last three years but it's getting worse. I think it is to push people to get 5G phones.
-
Nik Sibley
(@niksibley) reported
from
Coventry, England
Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?
-
🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳
(@BilalAhmadRana) reported
from
Rugby, England
@O2 Quiet convenient for you to send this reply to me. I have checked this many time. I have this problem since I got new sim after upgrade.
-
Hayley Johnson
(@hjono) reported
from
Earl Shilton, England
@O2 Hi I called and the operative sorted the problem for me I’m abit cave woman when it starts to get technical but the lady talked me through it and I got there in the end xx
-
🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳
(@BilalAhmadRana) reported
from
Rugby, England
@O2 It's been more than 5 years I am using your network in CV21 area. I have very poor coverage and downloading speed. I had my current upgrade in April 2022. I have tried both 5g and 4g signals. Problem stays the same. Your chat support isn't available.
-
Capsule Toy
(@capsule_toy) reported
from
Oadby and Wigston, England
Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.
-
John mangan
(@johnemangan1) reported
from
Atherstone, England
@O2 good afternoon, frustration is too much , can you update me on why I cannot make a simple call without it dropping off more than once driving from work in CV9 to B31 down major roads A5 and M42
-
John mangan
(@johnemangan1) reported
from
Atherstone, England
@O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?
-
Paul Barker
(@skybluepablo1) reported
from
Coventry, England
@drusnat @EnglandRugby @O2 I imagine he knew how poor this England team are now. 🙈
-
Leanne Faulkner
(@leafau23) reported
from
Coventry, England
@AshleyG72960578 @JordanKinsleyx @O2 The bots are the ticket sellers themselves too. Ticketmaster are the worlds worst. How can tickets be on resale 30 seconds after the first presale/on-sale if it not an inside job?! Viagogo is owned by Ticketmaster
-
Liam Johnston
(@railwaychaplain) reported
from
Lutterworth, England
@O2 Interesting that Severn miles away the speed with O2 is 18mbs there must be an issue in the Rugby area
-
Hayley Johnson
(@hjono) reported
from
Earl Shilton, England
@O2 my iPhone has intermittent signal I cannot load any content my Wi-Fi is brilliant but will not load on my phone HELP
-
Kerry Leigh Kavannah
(@Kezleigh) reported
from
Earl Shilton, England
@O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
ChrisyMc
(@ChrisyMc4) reported
@CathCarterMusic @O2 Jesus Cathy , hope your ok , this is not right at all , working families need help too
-
Jessica Stanley
(@dailydoseofjess) reported
@O2 Please let someone in management know that it’s underhand and morally wrong in these bad economic times to dress up taking on a totally unnecessary new data contract (ongoing debt) as a “free reward for loyalty.”
-
Melissa Church
(@MelButterflyRec) reported
@O2 you have caused me more anxiety than anything I have experienced. Never dealt with a company like this. One month, 10 plus calls, you have cut my mobile line off twice. 3 times been told it has been dealt with and still not. For anyone looking for a network steer clear Of @O2
-
Paul
(@brightonrocks24) reported
@O2 So I have DM’d these people but apparently they can’t talk, they’ll only write. 20+ years a customer and my mobile phone provider can’t be bothered to actually TALK to me! Unbelievable
-
Viv P
(@Viv_P01) reported
@O2 I've been experiencing poor signal for about a week, your website says not back until friday. I have been unable to receive calls, work etc. Will compensation be given to customers, because 10 days is too long to have really poor signal?
-
TWhatley
(@whatters1) reported
I'm sick to death of being sent bills from @O2 for an account that's been cancelled SEVERAL TIMES and never used. Do your employees not talk to each other or check records! Sort this out!!
-
kian
(@xxkianchappellx) reported
@O2 app not working to top up
-
Kirstyrubymccaughan@hotmail.co.uk
(@Kirstyrubymcca1) reported
@O2 Further more im done I've just been offered a contract with the same provider I use for my teenage son there cheaper and they have never cut him of once in the last year
-
blake
(@blake48296320) reported
@O2 come on you clowns I've been on hold for over 3 hours now all I want to do is cancel my contract
-
Louise
(@clintonlouise) reported
Over 24hours and no @O2 calling, messages, zero network coverage, will I be getting a bill reduction? #o2down