O2 Outage Report in Hinckley, Leicestershire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hinckley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Hinckley, Leicestershire, England
The most recent O2 outage reports came from the following cities: Leicester, Rugby, Lutterworth and Bedworth.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Phone | |
| Leicester |
Phone | |
| Leicester |
Phone | |
| Leicester |
TV | |
| Leicester |
Phone | |
| Leicester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hinckley, England
Latest outage, problems and issue reports in Hinckley and nearby locations:
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Liam Johnston
(@railwaychaplain) reported
from
Rugby, England
@Paul_Martin1970 @O2 The reception says 4G. They will probably say there is work being done on the transmitter. But it's been a recurring and frequent issue for the last three years but it's getting worse. I think it is to push people to get 5G phones.
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Gary Dolman
(@garydolman) reported
from
Blaby, England
@O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good
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🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳
(@BilalAhmadRana) reported
from
Rugby, England
@O2 It's been more than 5 years I am using your network in CV21 area. I have very poor coverage and downloading speed. I had my current upgrade in April 2022. I have tried both 5g and 4g signals. Problem stays the same. Your chat support isn't available.
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Capsule Toy
(@capsule_toy) reported
from
Oadby and Wigston, England
Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.
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John mangan
(@johnemangan1) reported
from
Atherstone, England
@O2 good afternoon, frustration is too much , can you update me on why I cannot make a simple call without it dropping off more than once driving from work in CV9 to B31 down major roads A5 and M42
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Glenn
(@glennworth) reported
from
Narborough, England
@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Wasim Perviz
(@UKWasimPerviz) reported
from
Coventry, England
@O2 can I move from my current network to 02 and keep the same number? Also please follow me
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 why do I only get one or two bars of signal?! 😩
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Kerry Leigh Kavannah
(@Kezleigh) reported
from
Earl Shilton, England
@O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?
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Jamie Fearn
(@FearnLspp) reported
from
Coventry, England
@O2 please help... my phone has had no service for the past 24 hours...
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James Burberry
(@jimburbs) reported
from
Coventry, England
@O2 1/2 Placed an order for this today. Money was taken and then I had an email to say order cancelled due to failed checks. Credit card company confirms payment approved, your online chat person is trying to tell me problem is with CC company just to get rid of me. She tells me...
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Edmund Lawrence
(@edmundmlawrence) reported
from
Coventry, England
@O2 frankly appallingly rude service in the Coventry shop today. Can’t find a number to call, no call back for days and live chat not working. SORT IT OUT.
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Nik Sibley
(@niksibley) reported
from
Coventry, England
Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?
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John mangan
(@johnemangan1) reported
from
Atherstone, England
@O2 Ok, I cannot check service when I’m driving, A5 and M42 are main roads, similar places every time, surely you know where your own network is poor and what are you doing to address it?
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Natalie Anderson
(@nats2312) reported
from
Oadby and Wigston, England
@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
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🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳
(@BilalAhmadRana) reported
from
Rugby, England
@O2 Quiet convenient for you to send this reply to me. I have checked this many time. I have this problem since I got new sim after upgrade.
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The Car Doctor (Steve Hayes)
(@mobilemechanic) reported
from
Nuneaton, England
@O2 @picoflu I binned O2 after a brief 2 year spell of misery with continued call dropping. The acceptable solution for them was a home signal booster. No good to a mobile technician back with EE and happy. If your on iPhone check Wi-fi assist is off it savages internet.
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Benjamin Baxter
(@BenjaminJBaxter) reported
from
Coventry, England
@O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?
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Liam Johnston
(@railwaychaplain) reported
from
Lutterworth, England
@O2 Interesting that Severn miles away the speed with O2 is 18mbs there must be an issue in the Rugby area
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mr P®️
(@MrPGoesWild) reported
@O2 Still no progress with the non existent signal at TD145NS. Any progress reports? I reported on 17th Dec but was off before that. The text update device gives very little away.
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davebarfoot
(@davebarfoot) reported
from
Chard, England
Hey @O2, tell your support people that if they are going to call with no caller id (which I screen) they shouldn’t leave a message ‘we’ll call back in a few DAYS’ after I’ve already been without data for over a week. It will make that customer want to be an ex customer.
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Navid
(@silverson123) reported
@O2 I’ve been trying to reach you all day to upgrade but sit in a queue for 30 minutes. If you are unable to provide customer service today then give everyone a day off and open the lines when you have enough people on!
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Kerri Heywood
(@KerriHeywood) reported
@O2 I have an iPad with you, which has completely stopped working with a black screen? We have tried everything possible and still not working :-( is there anything that can be done?
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Steven Nash
(@nashienet) reported
Another reminder that @O2 are useless. On 9th December someone starting topping up their PAYG account using my debit card number. Since then I have spoken to their team on at least 5 occasions and they have not helped identify the recurring transaction and cancel it.
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davebarfoot
(@davebarfoot) reported
from
Chard, England
Hmm. Decisions. Do I pay off the device for my @O2 Apple Watch so I can cancel the data contract, or do I just suck up the monthly data cost for data I can’t use as it doesn’t work. Tempted to pay off as the support experience for this makes we want to be shot of O2 completely
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Woody - ⚽️ #karankaout ⚽️
(@WoodyUK69) reported
@O2 Just completed an upgraded and system crashed on last part, no detail how to contact you to complete upgrade & no response to DM customer of 15yrs where are you & were is your cs if you want people to upgrade at least be there to help if something goes wrong
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Mary carnell
(@carnell_mary) reported
@O2 if there was an award for the worst service provider and customer service this company would be outright winners with their misleading and poor communication ...not to mention their complete lack of interest in their customers ...
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robertjames
(@robjamesrobs5) reported
@O2 Because of technical problems with caffe nero till system 2/2 @o2