O2

O2 Outage Report in Lutterworth, Leicestershire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Lutterworth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lutterworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Lutterworth, Leicestershire, England 01/24/2026 07:50

January 24: Problems at O2

O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Lutterworth, England

Latest outage, problems and issue reports in Lutterworth and nearby locations:

  • niksibley Nik Sibley (@niksibley) reported from Coventry, England

    Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?

  • UKWasimPerviz Wasim Perviz (@UKWasimPerviz) reported from Coventry, England

    @O2 can I move from my current network to 02 and keep the same number? Also please follow me

  • BilalAhmadRana 🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳 (@BilalAhmadRana) reported from Rugby, England

    @O2 It's been more than 5 years I am using your network in CV21 area. I have very poor coverage and downloading speed. I had my current upgrade in April 2022. I have tried both 5g and 4g signals. Problem stays the same. Your chat support isn't available.

  • mobilemechanic The Car Doctor (Steve Hayes) (@mobilemechanic) reported from Nuneaton, England

    @O2 @picoflu I binned O2 after a brief 2 year spell of misery with continued call dropping. The acceptable solution for them was a home signal booster. No good to a mobile technician back with EE and happy. If your on iPhone check Wi-fi assist is off it savages internet.

  • railwaychaplain Liam Johnston (@railwaychaplain) reported from Lutterworth, England

    @O2 Interesting that Severn miles away the speed with O2 is 18mbs there must be an issue in the Rugby area

  • kirean_dingley Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England

    @O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0

  • capsule_toy Capsule Toy (@capsule_toy) reported from Oadby and Wigston, England

    Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.

  • BenjaminJBaxter Benjamin Baxter (@BenjaminJBaxter) reported from Coventry, England

    @O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?

  • garydolman Gary Dolman (@garydolman) reported from Blaby, England

    @O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good

  • kirean_dingley Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England

    @O2 why do I only get one or two bars of signal?! 😩

  • CAMRGB CAMRGB (@CAMRGB) reported from Wistow, England

    @O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.

  • nats2312 Natalie Anderson (@nats2312) reported from Oadby and Wigston, England

    @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

  • FearnLspp Jamie Fearn (@FearnLspp) reported from Coventry, England

    @O2 please help... my phone has had no service for the past 24 hours...

  • FearnLspp Jamie Fearn (@FearnLspp) reported from Coventry, England

    @virginmedia how can I pay for 350mb Broadband which the WiFi never works and I’m hotspoting through @O2 iPhone at home 🏠 😡

  • jimburbs James Burberry (@jimburbs) reported from Coventry, England

    @O2 1/2 Placed an order for this today. Money was taken and then I had an email to say order cancelled due to failed checks. Credit card company confirms payment approved, your online chat person is trying to tell me problem is with CC company just to get rid of me. She tells me...

  • glennworth Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • railwaychaplain Liam Johnston (@railwaychaplain) reported from Rugby, England

    @Paul_Martin1970 @O2 The reception says 4G. They will probably say there is work being done on the transmitter. But it's been a recurring and frequent issue for the last three years but it's getting worse. I think it is to push people to get 5G phones.

  • Lis4learning L is 4 Learning (@Lis4learning) reported from Market Harborough, England

    @virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2

  • TheBluestStar Tara (@TheBluestStar) reported from Coventry, England

    @O2 I have no phone signal in CV5

  • BilalAhmadRana 🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳 (@BilalAhmadRana) reported from Rugby, England

    @O2 Quiet convenient for you to send this reply to me. I have checked this many time. I have this problem since I got new sim after upgrade.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • isthatvalerie_ Babe (@isthatvalerie_) reported

    I don’t know if it’s just me but @O2 phone connection is bottom barrel and as someone who does most things alone it’s so dangerous for my phone to constantly switch to ‘E’ 🙃I call, I complain and I get ‘we’ll log an incident’ it’s time i leave fr

  • KarenCa44585187 Karen Casey (@KarenCa44585187) reported

    @O2 I've had emergency calls only all day and need to make an important call tomorrow.I live in Ambleside cumbria.what is going on?!

  • mrtuition frank (@mrtuition) reported

    @O2 as the greggs app did not work this morning due to your error ( see my earlier tweet) I have missed my one opportunity to get free coffee as this was the only day I could use it. How can you help a loyal customer of yours to resolve amicably?

  • MattG5762 Matt (@MattG5762) reported

    Not impressed by @O2 . I was rung by your call centre today, to give me a new deal. I said to the operator at least TWICE that I couldn’t talk as I was busy but he wouldn’t listen. I had to hang up. When a customer says no. They mean it.

  • mrsmcgibble Kelly 💁🏻‍♀️ 🇺🇦 (@mrsmcgibble) reported

    @O2 hi there. My husband has had no signal for the entire day, not even to text. Are there known issues?

  • sl_strengthxp SL | Coach (@sl_strengthxp) reported

    @isthatvalerie_ @O2 Used to have similar issue about a decade ago then I switched to Vodafone and never looked back

  • joannemim Joanne Mimnagh (@joannemim) reported

    A horrible day ended with an act of kindness. Thank you to Chloe at @O2 . Both people I spoke to were amazing.

  • askthedood KevyD (@askthedood) reported

    And there I was feeling good about moving to @O2! Trying to order additional SIM cards for my family members in my account and due to your credit check process it’s locked me for 30 days due to my SIMs order! Argh. Then, you drop my customer support call and don’t ring back!

  • Shipyard211 Shipyard2 (@Shipyard211) reported

    @O2 O2 is a useless piece of **** network and has lost me too much business by me not having a signal. I'm leaving and I suggest every O2 customer does the same you absolute joke of a network

  • KarenCa44585187 Karen Casey (@KarenCa44585187) reported

    @O2 can you please tell me what is going on with the signal in cumbria?I've had problems for nearly 2 weeks and I've had emergency calls only all day.if I don't ring the hospital tomorrow I will lose my appointment