O2 Outage Report in Lutterworth, Leicestershire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Lutterworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lutterworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at O2
O2 is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Lutterworth, England
Latest outage, problems and issue reports in Lutterworth and nearby locations:
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Gary Dolman
(@garydolman) reported
from
Blaby, England
@O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good
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Nik Sibley
(@niksibley) reported
from
Coventry, England
Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?
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🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳
(@BilalAhmadRana) reported
from
Rugby, England
@O2 Quiet convenient for you to send this reply to me. I have checked this many time. I have this problem since I got new sim after upgrade.
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Liam Johnston
(@railwaychaplain) reported
from
Lutterworth, England
@O2 Interesting that Severn miles away the speed with O2 is 18mbs there must be an issue in the Rugby area
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Liam Johnston
(@railwaychaplain) reported
from
Rugby, England
@Paul_Martin1970 @O2 The reception says 4G. They will probably say there is work being done on the transmitter. But it's been a recurring and frequent issue for the last three years but it's getting worse. I think it is to push people to get 5G phones.
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Benjamin Baxter
(@BenjaminJBaxter) reported
from
Coventry, England
@O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0
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Capsule Toy
(@capsule_toy) reported
from
Oadby and Wigston, England
Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.
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Jamie Fearn
(@FearnLspp) reported
from
Coventry, England
@virginmedia how can I pay for 350mb Broadband which the WiFi never works and I’m hotspoting through @O2 iPhone at home 🏠 😡
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Glenn
(@glennworth) reported
from
Narborough, England
@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Tara
(@TheBluestStar) reported
from
Coventry, England
@O2 I have no phone signal in CV5
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Natalie Anderson
(@nats2312) reported
from
Oadby and Wigston, England
@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
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The Car Doctor (Steve Hayes)
(@mobilemechanic) reported
from
Nuneaton, England
@O2 @picoflu I binned O2 after a brief 2 year spell of misery with continued call dropping. The acceptable solution for them was a home signal booster. No good to a mobile technician back with EE and happy. If your on iPhone check Wi-fi assist is off it savages internet.
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Wasim Perviz
(@UKWasimPerviz) reported
from
Coventry, England
@O2 can I move from my current network to 02 and keep the same number? Also please follow me
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🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳
(@BilalAhmadRana) reported
from
Rugby, England
@O2 It's been more than 5 years I am using your network in CV21 area. I have very poor coverage and downloading speed. I had my current upgrade in April 2022. I have tried both 5g and 4g signals. Problem stays the same. Your chat support isn't available.
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James Burberry
(@jimburbs) reported
from
Coventry, England
@O2 1/2 Placed an order for this today. Money was taken and then I had an email to say order cancelled due to failed checks. Credit card company confirms payment approved, your online chat person is trying to tell me problem is with CC company just to get rid of me. She tells me...
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Jamie Fearn
(@FearnLspp) reported
from
Coventry, England
@O2 please help... my phone has had no service for the past 24 hours...
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CAMRGB
(@CAMRGB) reported
from
Wistow, England
@O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Kirean Dingley (He/His/Him)
(@kirean_dingley) reported
from
Coventry, England
@O2 why do I only get one or two bars of signal?! 😩
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Abdul
(@Cric_liebhaber) reported
@O2 Hey I have old 02 number that is deactivated but I wanted to use it again and reactivate so I need some help. thanks
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Vikki Taylor
(@littlemissvlt) reported
@O2 I love o2, been with you for years. But for the love of God give me the ability to make ad hoc payments on my device plan via MyO2, not everyone wants to speak to customer services when they want to pay a little extra. Please.
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alex martin
(@jammyjennypokes) reported
@O2 You implemented additional roaming charges in europe from April 2021, which you didnt make clear and were a bolton to our existing contract. You then raised additional extensive montly charges, despite me outlining my status from the off. Your cs whatsapp service is not fit......
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leung
(@leung90618355) reported
@O2 I have not idea switch the number from voxi to O2 is very difficult,after the 4 day,the phone number still has not change ,and i am not available to login my o2 account,so how can i pay for bill
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Faye Alford
(@faye_alford) reported
@O2 hello i requested a pac switch over to @SkyHelpTeam mobile on Friday which should have transferred over today but I'm still showing as being on your network. Can you help
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Ruth Shaw 💙
(@Ruth_C_Shaw) reported
@O2 how do I order replacement sims for 2 sim only contracts now we have 5g capable phones? Can’t get through on the phone and customer service chat disabled.
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Abigail Prime
(@Abigail_primex) reported
@O2 So I am no longer able to repurchase the phone as @O2 told me to do, after being on the phone for 2 hours the call then ended. I am shocked by the poor customer service they have provided me with as I am now left with no phone.
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Mel
(@mellyvgray) reported
@O2 my partner has tried to upgrade his phone twice this evening but when it gets to payment it says there is an error and emails the basket to him. I did mine this morning fine, are there issues with the app currently?
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LoopyLolly
(@LoopyLolly85) reported
@O2 whats the ******* point... once u have a customer... u dont even try to help them if they have a problem with there service... UTTER JOKE OF A COMPANY!
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David Paxton
(@Dpaxton123) reported
@O2 disgusting customer service from Azah maqsoud this morning, multiple regulated violations and refusal to log a complaint. Will be using my 14 day cooling off period to leave based on his conduct #o2 #poorcustomerservice #consumerights