O2

O2 Outage Report in Rugby, Warwickshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Rugby, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rugby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Rugby, Warwickshire, England 02/20/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Rugby, England

Latest outage, problems and issue reports in Rugby and nearby locations:

  • peterm4rtin peterm4rtin (@peterm4rtin) reported from Brington, England

    Discovered that @O2 has a cunning plan to save the high street, by making its online experience so appallingly awful you have to go to one of its stores. So thanks to in-store team @ Rugby for sorting out my upgrade after 10 days of online frustration. #GreatPeople #CrapSystens

  • BilalAhmadRana 🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳 (@BilalAhmadRana) reported from Rugby, England

    @O2 It's been more than 5 years I am using your network in CV21 area. I have very poor coverage and downloading speed. I had my current upgrade in April 2022. I have tried both 5g and 4g signals. Problem stays the same. Your chat support isn't available.

  • TheBluestStar Tara (@TheBluestStar) reported from Coventry, England

    @O2 I have no phone signal in CV5

  • kirean_dingley Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England

    @O2 can someone help? I have called customer service and it states I need to pay all my bill to use my services but it says I need to pay £0

  • railwaychaplain Liam Johnston (@railwaychaplain) reported from Rugby, England

    @Paul_Martin1970 @O2 The reception says 4G. They will probably say there is work being done on the transmitter. But it's been a recurring and frequent issue for the last three years but it's getting worse. I think it is to push people to get 5G phones.

  • niksibley Nik Sibley (@niksibley) reported from Coventry, England

    Hi @o2 I need to return for refund a faulty Apple Smart Battery Case, when I click the relevant return and contact links online I just get sent round in circles around various help pages without finding a single contact form, is there a direct link to one?

  • BilalAhmadRana 🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳 (@BilalAhmadRana) reported from Rugby, England

    @O2 Quiet convenient for you to send this reply to me. I have checked this many time. I have this problem since I got new sim after upgrade.

  • BenjaminJBaxter Benjamin Baxter (@BenjaminJBaxter) reported from Coventry, England

    @O2 hi trying to help a family member with there o2 sim. They having there sim coming up with invalid sim. Is there a way to fix the sim remotely at all?

  • BurrowsFencing Gary Burrows (@BurrowsFencing) reported from Hinckley, England

    @O2 Just been to my local @O2 store to get myself an Apple Watch S4 space grey and guess what they haven’t got any and you can’t order one. 😡😡😡😡 maybe it’s time to change network.

  • matt_rans Matt Ransley (@matt_rans) reported from Long Itchington, England

    @O2 massive problems still in CV47 area. I was told the issue had been resolved 2 weeks ago but still intermittent signal. I rely on this for work and caused me big problems this week. Please hurry and sort it out O2. A refund surely is the least you can do.

  • FearnLspp Jamie Fearn (@FearnLspp) reported from Coventry, England

    @virginmedia how can I pay for 350mb Broadband which the WiFi never works and I’m hotspoting through @O2 iPhone at home 🏠 😡

  • mobilemechanic The Car Doctor (Steve Hayes) (@mobilemechanic) reported from Nuneaton, England

    @O2 @picoflu I binned O2 after a brief 2 year spell of misery with continued call dropping. The acceptable solution for them was a home signal booster. No good to a mobile technician back with EE and happy. If your on iPhone check Wi-fi assist is off it savages internet.

  • JCardozoMarsh Ms J (@JCardozoMarsh) reported from Royal Leamington Spa, England

    @O2 I understand that but running a business is extremely difficult with a slow connection ...

  • UKWasimPerviz Wasim Perviz (@UKWasimPerviz) reported from Coventry, England

    @O2 can I move from my current network to 02 and keep the same number? Also please follow me

  • Miabaj_x Mia Bajrami (@Miabaj_x) reported from Royal Leamington Spa, England

    @O2 ok, so I’ve been on hold twice today both for an hour unable to get through after having messages left AGAIN. I’m losing my patience now - please can this be sorted or il be returning my items and cancelling my contract. SHOCKING service 🤬

  • railwaychaplain Liam Johnston (@railwaychaplain) reported from Lutterworth, England

    @O2 Interesting that Severn miles away the speed with O2 is 18mbs there must be an issue in the Rugby area

  • FearnLspp Jamie Fearn (@FearnLspp) reported from Coventry, England

    @O2 please help... my phone has had no service for the past 24 hours...

  • kirean_dingley Kirean Dingley (He/His/Him) (@kirean_dingley) reported from Coventry, England

    @O2 why do I only get one or two bars of signal?! 😩

  • jimburbs James Burberry (@jimburbs) reported from Coventry, England

    @O2 1/2 Placed an order for this today. Money was taken and then I had an email to say order cancelled due to failed checks. Credit card company confirms payment approved, your online chat person is trying to tell me problem is with CC company just to get rid of me. She tells me...

  • leewildgoose lee wildgoose (@leewildgoose) reported from Daventry, England

    @O2 I've tried for 6 days now to pay my final bill but I can't get an answer on the phone from you.. I ended my contract for traveling so the number is no longer active.. I need to talk to someone as not having a number is causing me issues.. can someone help me

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • cliveblox Clive Bloxham (@cliveblox) reported

    @clairepreesty @O2 Had exactly the same issue.

  • duplicated2210 alex mcdonald (@duplicated2210) reported

    @Jammers1306 @O2 Another who was too lazy to check or u just a bandwagon jumper???? Gigs and tours were doing the sales and ud be directed there from 02 BUT if ud big boy pants on u could Google help and not spend time crying on twitter......

  • laura_lav Laura Lav (@laura_lav) reported

    @O2 have to say you have dealt with this Peter Kay charade pathetically!!!! How could you sell out when nobody could get in the app, now the app STILL isn’t working.. O2 is ****. Time to move on I think. Maybe go to virgin, since they get the o2 customer perks anyway 🙄🙄🙄

  • colonelblimp54 Colonel Blimp (@colonelblimp54) reported

    @O2 Priority app shocking received 8 pass codes starting Wednesday 10:90 for Peter Kay. Could progress past submit code. Finally at 12:48 your app advised Peter Kay priority tickets “sold out” Disgraceful service by O2

  • Rubbertoe1983 LifeInSlowMotion (@Rubbertoe1983) reported

    @O2 Not successful due to your app being down to anyone other than ticket bots which you have done nothing to prevent. You have seriously embarrassed yourselves. Blaming customers for demand is pure gaslighting. The app was down for 24 hours due to your **** up

  • SimonLebeau7 Simon Lebeau (@SimonLebeau7) reported

    @O2 have the absolute worst customer service. They’re rude, belligerent and have an amazing nack to screw up completely and blame the customer and then do absolutely nothing to fix their error.

  • CyborgSniper Ruhel **** (@CyborgSniper) reported

    @O2 Hi. Please can someone from the fraud team get in contact. I was advised they had received the request on 26/10/22 and would contact me within 5 days. Still no contact and I’ve started to receive letters welcoming me to O2. Please can someone help.

  • KittyCatsMum Kittycatsmum (@KittyCatsMum) reported

    @O2 Could not get on all day thursday and you said dont worry it lasts 48hr, then since last night youse had taken priority down because you were working on it, now sold out, was looking for disabled Access tickets too, absolute shambles

  • idlewildgirl Sarah (@idlewildgirl) reported

    So sick of having no signal anywhere and loads of my mates are having the same issue, sort it out please @O2

  • markie_jay20 Mark (@markie_jay20) reported

    @O2 😡😡😡😡. Really poor